Infiniti G37 Coupe. Manual — part 211
AV
MULTI AV SYSTEM SYMPTOMS
AV-597
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
Trouble diagnosis chart by symptom
RELATED TO CAMERA
Trouble diagnosis chart by symptom
Symptoms
Check items
Probable malfunction location
Does not recognize cellular
phone connection. (no con-
nection is displayed on the dis-
play at the guide.)
Repeat the registration of cellular phone.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Hands-free phone cannot be
established.
• Hands-free phone operation can be
made, but the communication cannot
be established.
• Hands-free phone operation can be
performed, however, voice between
each other cannot be heard during the
conversation.
AV control unit malfunction.
Replace AV control unit. Refer to
.
The other party's voice cannot
be heard by hands-free phone.
Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is
heard.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is
not heard.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Originating sound is not heard
by the other party with hands-
free phone communication.
Sound operation function is normal.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Sound operation function does not work.
Microphone signal circuit malfunction.
Refer to
Symptoms
Check items
Probable malfunction location
Camera image is not dis-
played (displayed in black and
nothing can be displayed)
AUX image is not displayed.
• Horizontal synchronizing (HP) signal circuit malfunc-
tion between AV control unit and display unit.
Refer to
• Vertical synchronizing (VP) signal circuit malfunction
between AV control unit and display unit.
Refer to
Camera image is not shown.
(Vehicle width and possible
route line is displayed.)
—
• Camera image signal circuit between camera control
unit and rear view camera.
Refer to
• Rear view camera ON signal circuit.
Refer to
Camera image is not dis-
played. (Only warning mes-
sage under area is displayed.)
There is malfunction in the CONSULT-III
self-diagnosis result.
Perform detected DTC self-diagnosis.
Refer to
AV-403, "CONSULT - III Function (MULTI AV)"
.
AUX image is normal.
Camera image signal circuit malfunction between cam-
era control unit and display unit.
Refer to
AUX image is not displayed.
RGB area (YS) signal circuit malfunction between AV
control unit and display unit.
Refer to
Select “Camera Cont.” of confirmation/
Adjustment mode, Reverse Sensor is not
turned ON at “Connection Confirmation”.
Reverse signal circuit malfunction (camera control
unit).
CAMERA image is rolling.
AUX image is also rolling.
Vertical synchronizing (VP) signal circuit malfunction
between AV control unit and display unit.
Refer to
AV-598
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
MULTI AV SYSTEM SYMPTOMS
RELATED TO RGB IMAGE
Trouble diagnosis chart by symptom
RELATED TO VOICE CONTROL
Trouble diagnosis chart by symptom
Camera image does not
switch.
Malfunction of self-diagnosis result is in-
dicated.
Camera-connection recognition signal circuit malfunc-
tion between AV control unit and camera control unit.
Refer to
Malfunction of self-diagnosis result is not
indicated.
Reverse signal circuit malfunction (AV control unit).
Possible route line is indicated
abnormally when camera im-
age is displayed.
“Steer. Angle Sensor” turns ON at “Con-
firmation/Adjustment” of on board diag-
nosis item “Camera Cont.” turns ON.
Sensor signal 3 circuit malfunction.
Refer to
“Steer. Angle Sensor” turns ON at “Con-
firmation/Adjustment” of on board diag-
nosis item “Camera Cont.” does not turns
ON.
• Sensor signal 1circuit.
Refer to
• Sensor signal 2 circuit.
.
Symptoms
Check items
Probable malfunction location
Symptoms
Check items
Possible malfunction location / Action to take
RGB image is not shown.
• All RGB images are not shown.
• “MULTI AV” is displayed on system
selection screen when the CON-
SULT-III is started.
Perform CONSULT-III self-diagnosis.
Refer to
AV-403, "CONSULT - III Function (MULTI AV)"
.
• All RGB images are not shown.
• “MULTI AV” is not displayed on sys-
tem selection screen when the CON-
SULT-III is started.
AV control unit power supply and ground circuit malfunc-
tion.
Refer to
AV-433, "AV CONTROL UNIT : Diagnosis Pro-
.
Color of RGB image is not
proper.
Light blue (Cyan) tint.
RGB signal (R: red) circuit malfunction between AV con-
trol unit and display unit.
Refer to
.
Purple (Magenta) tint.
RGB signal (G: green) circuit malfunction between AV
control unit and display unit.
Refer to
.
Screen looks yellowish.
RGB signal (B: blue) circuit malfunction between AV
control unit and display unit.
Refer to
RGB screen is rolling.
—
RGB synchronizing signal circuit malfunction between
AV control unit and display unit.
Refer to
.
Symptoms
Check items
Probable malfunction location
The voice cannot be controlled
even if the voice control
screen is displayed.
Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode.
Microphone circuit malfunction.
Refer to
The voice cannot be controlled
(Voice control screen is not
displayed).
Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN switch works,”, “EN-
TER” but“
”it does not work.
Steering switch malfunction.
Replace steering switch. Refer to
.
Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN”, “
”, “EN-
TER”switches do not work.
Steering switch signal A circuit malfunction.
Refer to
All steering switches do not work.
AV
MULTI AV SYSTEM SYMPTOMS
AV-599
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
RELATED TO AUDIO
Trouble diagnosis chart by symptom
RELATED TO iPod
®
Trouble diagnosis chart by symptom
Connect another iPod
®
and check if the symptom is reproduced or not. If the symptom is reproduced, diag-
nose the vehicle. If no malfunction is detected, replace the iPod harness.
NOTE:
It is unable to check that between iPod
®
and iPod harness.
Symptoms
Check items
Possible malfunction location / Action to take
The CD cannot be removed.
—
CD eject signal circuit malfunction between AV control
unit and preset switch.
Refer to
.
Audio sound is not heard.
No sound from all speakers.
• Amp. ON signal circuit.
• BOSE amp. power supply and ground circuit.
AV-435, "BOSE AMP. : Diagnosis Proce-
.
Sound is not heard from rear woofer.
• Woofer amp. power supply and ground circuit.
AV-436, "WOOFER AMP. : Diagnosis Proce-
.
• Sound signal woofer circuit between BOSE amp. and
woofer amp.
• Sound signal woofer circuit between woofer amp. and
rear woofer.
• Woofer amp. ON signal circuit between BOSE amp.
and woofer amp.
Sound is not heard from center speaker.
Sound signal center speaker circuit.
Sound is heard only from specific places
(RH front, RH rear, LH front and LH
rear).
Sound signal circuit of suspect system.
It does not change to “Driver's
Audio Stage” mode.
—
Mode change signal circuit.
Refer to
.
Satellite radio is not received.
There is malfunction in the CONSULT-
III self-diagnosis result.
Perform CONSULT-III self-diagnosis.
Refer to
AV-403, "CONSULT - III Function (MULTI AV)"
.
There is no malfunction in the CON-
SULT-III self-diagnosis result.
Perform the following inspection procedure.
1.
Check satellite radio antenna mounting nut for
looseness.
NOTE:
Tightening torque: 6.5 N·m (0.66 kg-m, 58 in-lb)
2.
Visually check for satellite radio antenna feeder.
3.
Replace the satellite radio antenna.
Refer to
4.
Replace the AV control unit.
Refer to
AM/FM radio is not received.
Other audio sounds are normal.
• Antenna amp. ON signal circuit.
• Antenna feeder.
Symptoms
Check items
Possible malfunction location / Action to take
The sound of iPod
®
is not
heard.
Other audio sounds are normal.
• iPod sound signal circuit between AV control unit and
iPod adapter.
• iPod sound signal circuit between iPod
®
and iPod
adapter.
It does not change to iPod
mode.
There is malfunction in the CONSULT-
III self-diagnosis.
Perform CONSULT-III self-diagnosis.
Refer to
AV-403, "CONSULT - III Function (MULTI AV)"
.
AV-600
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
MULTI AV SYSTEM SYMPTOMS
RELATED TO STEERING SWITCH
Trouble diagnosis chart by symptom
RELATED TO AUXILIARY INPUT
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
Trouble diagnosis chart by symptom
“iPod is not connected” is dis-
played when it comes to iPod
mode.
Connected to iPod
®
.
iPod connection recognition signal circuit between iP-
od
®
and iPod adapter.
iPod
®
cannot charge the bat-
tery.
—
iPod battery charge circuit between iPod
®
and iPod
adapter.
The title of music file in the iP-
od
®
is not indicated.
—
Communication circuit between iPod
®
and iPod adapter.
Accessing the iPod
®
is un-
available from the vehicle.
Symptoms
Check items
Possible malfunction location / Action to take
Symptoms
Probable malfunction location
None of the steering switch operations work.
Steering switch signal GND circuit malfunction.
Refer to
Only specified switch (1) cannot be operated.
Steering switch malfunction.
Refer to
Steering switch's “SOURCE”, “MENU UP”, “MENU
DOWN”,“
”, “ENTER”switches do not work.
Steering switch signal A circuit malfunction.
Refer to
Steering switch's “
”, “VOL UP”, “VOL DOWN”, “
”
switches do not work.
Steering switch signal B circuit malfunction.
Refer to
Symptoms
Check items
Probable malfunction location
No voice sound is heard when
AUX mode is selected.
Voice sound is heard when other modes
are selected.
AUX sound signal circuit (auxiliary input jacks to AV
control unit).
Image is not displayed when
AUX mode is selected.
Camera image is displayed.
AUX image signal circuit malfunction.
Refer to
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