Infiniti QX80 (2021 year). Manual in english — page 31

10-24

Technical and consumer information

JVT0542X

To access the trailer hitch

, remove the

trailer hitch cover located on the lower part
of the rear bumper.
To remove the trailer hitch cover:
1. Remove the 2 clips by turning them

counterclockwise.

2. Pull the bottom of the cover straight

backward to remove the inner side and
upper clips.

JVT0544X

To install the trailer hitch cover:
1. Insert the upper clips into the recesses

,

and then push the cover to its original
position.

2. Install the 2 clips

by pushing them in as

illustrated.

WARNING

Trailer hitch components have specific
weight ratings. Your vehicle may be
capable of towing a trailer heavier than
the weight rating of the hitch compo-
nents. Never exceed the weight rating of
the hitch components. Doing so can

cause serious personal injury or property
damage.

Hitch ball

Choose a hitch ball of the proper size and
weight rating for your trailer:

.

The required hitch ball size is stamped on

most trailer couplers. Most hitch balls
also have the size printed on top of the
ball.

.

Choose the proper class hitch ball based

on the trailer weight.

.

The diameter of the threaded shank of

the hitch ball must be matched to the ball
mount hole diameter. The hitch ball
shank should be no more than 1/16”
smaller than the hole in the ball mount.

.

The threaded shank of the hitch ball must

be long enough to be properly secured to
the ball mount. There should be at least 2
threads showing beyond the lock washer
and nut.

Ball mount

The hitch ball is attached to the ball mount
and the ball mount is inserted into the hitch
receiver. Choose a proper class ball mount
based on the trailer weight. Additionally, the
ball mount should be chosen to keep the
trailer tongue level with the ground.

Weight carrying hitches

A weight carrying or “dead weight” ball
mount is one that is designed to carry the
whole amount of tongue weight and gross
weight directly on the ball mount and on the
receiver.

Weight distribution hitch

This type of hitch is also called a “load-
leveling” or “equalizing” hitch. A set of bars
attach to the ball mount and to the trailer to
distribute the tongue weight (hitch weight)
of your trailer. Many vehicles cannot carry
the full tongue weight of a given trailer, and
need some of the tongue weight transferred
through the frame and pushing down on the
front wheels. This gives stability to the tow
vehicle.
A weight-distributing hitch system (Class IV)
is recommended if you plan to tow trailers
with a maximum weight over 5,000 lbs
(2,267 kg). Check with the trailer and towing
equipment manufacturers to determine if
they recommend the use of a weight-
distributing hitch system.

NOTE:

A weight-distributing hitch system may
affect the operation of trailer surge brakes.
If you are considering use of a weight-
distributing hitch system with a surge

brake-equipped trailer, check with the
surge brake, hitch or trailer manufacturer
to determine if and how this can be done.

Follow the instructions provided by the
manufacturer for installing and using the
weight-distributing hitch system.
General set-up instructions are as follows:
1. Park unloaded vehicle on a level surface.

With the ignition switch in the ON
position and the doors closed, allow the
vehicle to stand for several minutes so
that it can level.

2. Measure the height of a reference point

on the front and rear bumpers at the
center of the vehicle.

3. Attach the trailer to the vehicle and

adjust the hitch equalizers so that the
front bumper height is within 0 - .5
inches (0 - 13 mm) of the reference
height measured in step 2. The rear
bumper should be no higher than the
reference height measured in step 2.

WARNING

Properly adjust the weight distributing
hitch so the rear of the bumper is no
higher than the measured reference
height when the trailer is attached. If
the rear bumper is higher than the

Technical and consumer information

10-25

10-26

Technical and consumer information

measured reference height when loaded,
the vehicle may handle unpredictably
which could cause a loss of vehicle
control and cause serious personal injury
or property damage.

Sway control device

Sudden maneuvers, wind gusts and buffet-
ing caused by other vehicles can affect
trailer handling. Sway control devices may
be used to help control these affects. If you
choose to use one, contact a reputable
trailer hitch supplier to make sure the sway
control device will work with the vehicle,
hitch, trailer and the trailer’s brake system.
Follow the instructions provided by the
manufacturer for installing and using the
sway control device.

Class I hitch

Class I trailer hitch equipment (receiver, ball
mount and hitch ball) can be used to tow
trailers of a maximum weight of 2,000 lb
(907 kg).

Class II hitch

Class II trailer hitch equipment (receiver, ball
mount and hitch ball) can be used to tow
trailers of a maximum weight of 3,500 lb
(1,588 kg).

Class III hitch

Class III trailer hitch equipment (receiver, ball
mount and hitch ball) can be used to tow
trailers of a maximum weight of 5,000 lb
(2,267 kg).

Class IV hitch

Class IV trailer hitch equipment (receiver, ball
mount and hitch ball) can be used to tow
trailers of a maximum weight of 10,000 lb
(4,545 kg). A weight distributing hitch
should be used to tow trailers that weigh
over 5,000 lb (2,267 kg).
Your vehicle may be equipped with Class IV
trailer hitch equipment that has a 10,000 lb
(4,545 kg) maximum weight rating, but your
vehicle is only capable of towing the max-
imum trailer weights shown in the “Towing
Load/Specification” chart earlier in this
section.

CAUTION

.

Do not use axle-mounted hitches.

.

Do not modify the vehicle exhaust
system, brake system, etc.

.

Do not attach any additional hitches
to your vehicle because a hitch is
already mounted to your vehicle

frame.

Tire pressures

.

When towing a trailer, inflate the

vehicle tires to the recommended
cold tire pressure indicated on the
Tire and Loading Information la-
bel.

.

Trailer tire condition, size, load

rating and proper inflation pres-
sure should be in accordance with
the trailer and tire manufacturers’
specifications.

Safety chains

Always use a suitable chain between your
vehicle and the trailer. The safety chains
should be crossed and should be attached to
the hitch, not to the vehicle bumper or axle.
Be sure to leave enough slack in the chains to
permit turning corners.

STI0745

Trailer lights

Your vehicle is equipped with a towing
package, which also includes the 7-pin trailer
harness connector located under the trailer
hitch cover on the rear bumper.

CAUTION

.

When splicing into the vehicle elec-
trical system, a commercially avail-
able power-type module/converter
must be used to provide power for
all trailer lighting. This unit uses the
vehicle battery as a direct power
source for all trailer lights while using

the vehicle tail light, stoplight and
turn signal circuits as a signal source.
The module/converter must draw no
more than 15 milliamps from the stop
and tail lamp circuits. Using a mod-
ule/converter that exceeds these
power requirements may damage
the vehicle’s electrical system. See a
reputable trailer retailer to obtain the
proper equipment and to have it
installed.

.

Do not connect electrical devices that
draw more than 40 amps to the
vehicle. The fusible link may melt.

Trailer lights should comply with federal
and/or local regulations. For assistance in
hooking up trailer lights, contact an INFINITI
retailer or reputable trailer retailer.

Trailer brakes

When towing a trailer load of 3,500 lbs.
(1,587 kg) or more, trailers with a brake
system MUST be used.

However, most

states require a separate braking system on
trailers with a loaded weight above a
specific amount. Make sure the trailer meets
the local regulations and the regulations
where you plan to tow.
Several types of braking systems are avail-
able.

Surge Brakes -

The surge brake actuator is

mounted on the trailer tongue with a
hydraulic line running to each trailer wheel.
Surge brakes are activated by the trailer
pushing against the hitch ball when the tow
vehicle is braking. Hydraulic surge brakes are
common on rental trailers and some boat
trailers. In this type of system, there is no
hydraulic or electric connection for brake
operation between the tow vehicle and the
trailer.

Electric Trailer Brakes -

Electric braking

systems are activated by an electronic signal
sent from a trailer brake controller (special
brake sensing module).
Have a professional supplier of towing
equipment make sure the trailer brakes are
properly installed and demonstrate proper
brake function testing.

WARNING

Never connect a trailer brake system
directly to the vehicle brake system.

Pre-towing tips

.

Be certain your vehicle maintains a level

position when a loaded or unloaded
trailer is hitched. Do not drive the vehicle
if it has an abnormal nose-up or nose-

Technical and consumer information

10-27

10-28

Technical and consumer information

down condition; check for improper
tongue load, overload, worn suspension
or other possible causes of either condi-
tion.

.

Always secure items in the trailer to

prevent load shift while driving.

.

Keep the cargo load as low as possible in

the trailer to keep the trailer center of
gravity low.

.

Load the trailer so approximately 60% of

the trailer load is in the front half and
40% is in the back half. Also make sure
the load is balanced side to side.

.

Check your hitch, trailer tire pressure,

vehicle tire pressure, trailer light opera-
tion, and trailer wheel lug nuts every time
you attach a trailer to the vehicle.

.

Be certain your rearview mirrors conform

to all federal, state or local regulations. If
not, install any mirrors required for
towing before driving the vehicle.

.

Determine the overall height of the

vehicle and trailer so the required clear-
ance is known.

Trailer towing tips

In order to gain skill and an understanding of
the vehicle’s behavior, you should practice
turning, stopping and backing up in an area
which is free from traffic. Steering stability,
and braking performance will be somewhat

different than under normal driving condi-
tions.

.

Always secure items in the trailer to

prevent load shift while driving.

.

Lock the trailer hitch coupler with a pin or

lock to prevent the coupler from inad-
vertently becoming unlatched.

.

Avoid abrupt starts, acceleration or

stops.

.

Avoid sharp turns or lane changes.

.

Always drive your vehicle at a moderate

speed. Some states or provinces have
specific speed limits for vehicles that are
towing trailers. Obey the local speed
limits.

.

When backing up, hold the bottom of the

steering wheel with one hand. Move
your hand in the direction in which you
want the trailer to go. Make small
corrections and back up slowly. If possi-
ble, have someone guide you when you
are backing up.

Always block the wheels on both vehicle and
trailer when parking. Parking on a slope is
not recommended; however, if you must do
so:

CAUTION

If you move the shift lever to the P
(Park) position before blocking the
wheels and applying the parking brake,
transmission damage could occur.

1. Apply and hold the brake pedal.
2. Have someone place blocks on the

downhill side of the vehicle and trailer
wheels.

3. After the wheel blocks are in place,

slowly release the brake pedal until the
blocks absorb the vehicle load.

4. Apply the parking brake.
5. Shift the transmission into P (Park).
6.

Four-Wheel Drive (4WD) models:

Make sure that the 4WD shift switch is
engaged in the AUTO, 4HI or 4LO
position and the Automatic Transmission
(AT) park warning light is turned off.

7. Turn off the engine.
To drive away:
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift the transmission into gear.

4. Release the parking brake.
5. Drive slowly until the vehicle and trailer

are clear from the blocks.

6. Apply and hold the brake pedal.
7. Have someone retrieve and store the

blocks.

.

While going downhill, the weight of the

trailer pushing on the tow vehicle may
decrease overall stability. Therefore, to
maintain adequate control, reduce your
speed and shift to a lower gear. Avoid
long or repeated use of the brakes when
descending a hill, as this reduces their
effectiveness and could cause overheat-
ing. Shifting to a lower gear instead
provides “engine braking” and reduces
the need to brake as frequently.

.

If the engine coolant temperature rises to

a high temperature, see “If your vehicle
overheats” (P.6-14).

.

Trailer towing requires more fuel than

normal circumstances.

.

Avoid towing a trailer for your vehicle’s

first 500 miles (800 km).

.

Have your vehicle serviced more often

than at intervals specified in the recom-
mended maintenance schedule shown in
the “9. Maintenance and schedules”
section.

.

When making a turn, your trailer wheels

will be closer to the inside of the turn
than your vehicle wheels. To compensate
for this, make a larger than normal
turning radius during the turn.

.

Crosswinds and rough roads will ad-

versely affect vehicle/trailer handling,
possibly causing vehicle sway. When
being passed by larger vehicles, be pre-
pared for possible changes in crosswinds
that could affect vehicle handling.

Do the following if the trailer begins to sway:
1. Take your foot off the accelerator pedal

to allow the vehicle to coast and steer as
straight ahead as the road conditions
allow. This combination will help stabilize
the vehicle.

.

Do not correct trailer sway by steering

or applying the brakes.

2. When the trailer sway stops, gently

apply the brakes and pull to the side of
the road in a safe area.

3. Try to rearrange the trailer load so it is

balanced as described earlier in this
section.

.

Be careful when passing other vehicles.

Passing while towing a trailer requires
considerably more distance than normal
passing. Remember the length of the
trailer must also pass the other vehicle
before you can safely change lanes.

.

Use the TOW mode or downshift the

transmission to a lower gear for engine
braking when driving down steep or long
hills. This will help slow the vehicle
without applying the brakes.

.

Avoid holding the brake pedal down too

long or too frequently. This could cause
the brakes to overheat, resulting in
reduced braking efficiency.

.

Increase your following distance to allow

for greater stopping distances while
towing a trailer. Anticipate stops and
brake gradually.

.

INFINITI recommends that the cruise

control not be used while towing a
trailer.

.

While towing a trailer, do not use the

following systems (if so equipped):
— the Lane Departure Warning (LDW)

system

— the Lane Departure Prevention (LDP)

system

— the Blind Spot Warning (BSW) system
— the Blind Spot Intervention

®

(BSI)

system

— the Back-up Collision Intervention

(BCI) system

— the Intelligent Cruise Control (ICC)

system

— the Distance Control Assist (DCA)

system

Technical and consumer information

10-29

10-30

Technical and consumer information

— the Forward Emergency Braking

(FEB) with pedestrian detection sys-
tem

— the Predictive Forward Collision

Warning (PFCW) system

.

Some states or provinces have specific

regulations and speed limits for vehicles
that are towing trailers. Obey the local
speed limits.

.

Check your hitch, trailer wiring harness

connections, and trailer wheel lug nuts
after 50 miles (80 km) of travel and at
every break.

.

When launching a boat, do not allow the

water level to go over the exhaust tail
pipe or rear bumper.

.

Make sure you disconnect the trailer

lights before backing the trailer into the
water or the trailer lights may burn out.

When towing a trailer, the transmission
fluid should be changed more frequently.
For additional information, see “9. Main-
tenance and schedules” section.

TOW mode

Using TOW mode is recommended when
pulling a heavy trailer or hauling a heavy
load. Push the TOW mode switch to activate
TOW mode. The TOW mode indicator light
in the meter illuminates when TOW mode is
selected. Push the TOW mode switch again

to turn TOW mode off. TOW mode is
automatically cancelled when the ignition
switch is placed in the OFF position.
TOW mode includes the following features:

.

Grade logic — Adjusts transmission shifts

when pulling a trailer or hauling a load up
a grade.

.

Downhill Speed Control (DSC) — auto-

matically downshifts when driving down
a grade with a trailer or heavy load to
help control vehicle speed.

Driving the vehicle in the TOW mode with no
trailer/load or light trailer/light load will not
cause any damage. However, fuel economy
may be reduced and the transmission/
engine driving characteristics may feel unu-
sual.

When towing a trailer, the transmission
fluid should be changed more frequently.
For additional information, see “9. Main-
tenance and schedules” section.

Trailer Sway Control

To minimize trailer sway, your vehicle may
apply braking to individual wheels based on
input from your vehicle sensors and vehicle
speed. Trailer Sway Control is a function of
the Vehicle Dynamic Control (VDC) system
and is active when the VDC function is
enabled.

CAUTION

If the VDC OFF switch is on (meaning
VDC system OFF), the Trailer Sway
Control is also disabled.

When Trailer Sway Control is in operation,
the VDC warning light blinks. When vehicle
control is regained, VDC warning light will
turn OFF.
For additional information about the VDC
system, see “Vehicle Dynamic Control (VDC)
system” (P.5-125).

If Trailer Sway Control activates:

1. Take your foot off the accelerator pedal

to allow the vehicle to coast and steer as
straight ahead as the road conditions
allow. This combination will help stabilize
the vehicle.

CAUTION

Do not try to correct trailer sway by
steering or applying the brakes.

2. When the trailer sway stops, gently

apply the brakes and pull to the side of
the road in a safe area.

3. Try to rearrange the trailer load so it is

balanced.

NOTE:

Trailer Sway Control cannot reduce trailer
sway in all situations.

FLAT TOWING

Towing your vehicle with all four wheels on
the ground is sometimes called flat towing.
This method is sometimes used when towing
a vehicle behind a recreational vehicle, such
as a motor home.

CAUTION

.

Failure to follow these guidelines can
result in severe transmission damage.

.

Whenever flat towing your vehicle,
always tow forward, never back-
ward.

.

DO NOT tow any automatic trans-
mission vehicle with all four wheels
on the ground (flat towing). Doing so
WILL DAMAGE internal transmis-
sion parts due to lack of transmission
lubrication.

.

DO NOT tow a Four-Wheel Drive
(4WD) vehicle with any of the wheels
on the ground. Doing so may cause
serious and expensive damage to the

powertrain.

.

For emergency towing procedures
refer to “Towing recommended by
INFINITI” (P.6-16).

Automatic Transmission

Four-Wheel Drive (4WD) models:

Do not tow a 4WD vehicle with any of the
wheels on the ground.

Two-Wheel Drive (2WD) models:

To tow a vehicle equipped with an automatic
transmission, an appropriate vehicle dolly

MUST

be placed under the towed vehicle’s

drive wheels.

Always

follow the dolly man-

ufacturer’s recommendations when using
their product.

DOT (Department Of Transportation) Qual-
ity Grades: All passenger car tires must
conform to federal safety requirements in
addition to these grades.
Quality grades can be found where applic-
able on the tire sidewall between tread
shoulder and maximum section width. For
example:

Treadwear 200 Traction AA Temperature A

TREADWEAR

The treadwear grade is a comparative rating
based on the wear rate of the tire when
tested under controlled conditions on a
specified government test course. For ex-
ample, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the
government course as a tire graded 100.
The relative performance of tires depends
upon actual conditions of their use, however,
and may depart significantly from the norm
due to variations in driving habits, service
practices and differences in road character-
istics and climate.

Technical and consumer information

10-31

UNIFORM TIRE QUALITY GRADING

10-32

Technical and consumer information

TRACTION AA, A, B AND C

The traction grades, from highest to lowest,
are AA, A, B and C. Those grades represent
the tire’s ability to stop on wet pavement as
measured under controlled conditions on
specified government test surfaces of as-
phalt and concrete. A tire marked C may
have poor traction performance.

WARNING

The traction grade assigned to this tire is
based on straight-ahead braking trac-
tion tests, and does not include accel-
eration, cornering, hydroplaning, or peak
traction characteristics.

TEMPERATURE A, B AND C

The temperature grades A (the highest), B,
and C, representing the tire’s resistance to
the generation of heat and its ability to
dissipate heat when tested under controlled
conditions on a specified indoor laboratory
test wheel. Sustained high temperature can
cause the material of the tire to degenerate
and reduce tire life, and excessive tempera-
ture can lead to sudden tire failure. The
grade C corresponds to a level of perfor-
mance which all passenger car tires must
meet under the Federal Motor Vehicle

Safety Standard No. 109. Grades B and A
represent higher levels of performance on
the laboratory test wheel than the minimum
required by law.

WARNING

The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, under-inflation, or excessive
loading, either separately or in combina-
tion, can cause heat build-up and possi-
ble tire failure.

Your INFINITI is covered by the following
emission warranties.

For USA:

.

Emission Defects Warranty

.

Emissions Performance Warranty

Details of these warranties may be found
with other vehicle warranties in your War-
ranty Information Booklet that comes with
your INFINITI. If you did not receive a
Warranty Information Booklet, or it has
become lost, you may obtain a replacement
by writing to:

.

INFINITI Division

Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003

For Canada:

Emission Control System Warranty
Details of these warranties may be found
with other vehicle warranties in your War-
ranty and Roadside Assistance Information
that comes with your INFINITI. If you did not
receive a Warranty and Roadside Assistance
Information, or it has become lost, you may
obtain a replacement by writing to:

.

Nissan Canada Inc.

5290 Orbitor Drive
Mississauga, Ontario,

EMISSION CONTROL SYSTEM
WARRANTY

L4W 4Z5

For USA
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Admin-
istration (NHTSA) in addition to
notifying INFINITI.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your retailer, or INFINITI.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at 1-
888- 327-4236 (TTY: 1-800-424-
9153); go to http://www.safercar.
gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW.,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
You may notify INFINITI by contact-

ing our Consumer Affairs Depart-
ment, toll-free, at 1-800-662-6200.
For Canada
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform Transport
Canada in addition to notifying
INFINITI.
If Transport Canada receives com-
plaints, it may open an investigation,
and if it finds that a safety defect
exists in a group of vehicles, it may
request that INFINITI conduct a recall
campaign. However, Transport Cana-
da cannot become involved in indivi-
dual problems between you, your
retailer, or INFINITI.
You may contact Transport Canada’s
Defect Investigations and Recalls Di-
vision toll free at 1-800-333-0510.
You may also report safety defects
online at:
https://wwwapps.tc.gc.ca/Saf-Sec-
Sur/7/PCDB-BDPP/fc-cp.aspx?lan-
g=eng (English speakers) or https://

Technical and consumer information

10-33

REPORTING SAFETY DEFECTS

10-34

Technical and consumer information

wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP/fc-cp.aspx?lang=fra
(French speakers).
Additional information concerning
motor vehicle safety may be obtained
from Transport Canada’s Road
Safety Information Centre at 1-
800-333-0371 or online at www.tc.
gc.ca/roadsafety (English speakers)
or www.tc.gc.ca/securiteroutiere
(French speakers).
To notify INFINITI of any safety
concerns please contact our Consu-
mer Information Centre toll free at 1-
800-361-4792.

WARNING

A vehicle equipped with Four-Wheel
Drive (4WD) should never be tested
using a two wheel dynamometer (such
as the dynamometers used by some
states for emissions testing), or similar
equipment. Make sure you inform test
facility personnel that your vehicle is
equipped with 4WD before it is placed
on a dynamometer. Using the wrong test
equipment may result in transmission
damage or unexpected vehicle move-
ment which could result in serious vehicle
damage or personal injury.

Due to legal requirements in some states and
Canadian Provinces, your vehicle may be
required to be in what is called the “ready
condition” for an Inspection/Maintenance
(I/M) test of the emission control system.
The vehicle is set to the “ready condition”
when it is driven through certain driving
patterns. Usually, the “ready condition” can
be obtained by ordinary usage of the vehicle.
If a powertrain system component is re-
paired or the battery is disconnected, the
vehicle may be reset to a “not ready condi-
tion”. Before taking the I/M test, check the
vehicle’s inspection/maintenance test readi-

ness condition. Place the ignition switch in
the ON position without starting the engine.
If the Malfunction Indicator Light (MIL)
comes on steady for 20 seconds and then
blinks for 10 seconds, the I/M test condition
is “not ready”. If the MIL does not blink after
20 seconds, the I/M test condition is
“ready”.
It is recommended you visit an INFINITI
retailer to set “ready condition” or to prepare
the vehicle for testing.

READINESS FOR INSPECTION/
MAINTENANCE (I/M) TEST

This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an
EDR is to record, in certain crash or near
crash-like situations, such as an air bag
deployment or hitting a road obstacle, data
that will assist in understanding how a
vehicle’s systems performed. The EDR is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:

.

How various systems in your vehicle were

operating;

.

Whether or not the driver and passenger

safety belts were buckled/fastened;

.

How far (if at all) the driver was depres-

sing the accelerator and/or brake pedal;
and,

.

How fast the vehicle was traveling.

.

Sounds are not recorded.

These data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur.
NOTE: EDR data are recorded by your
vehicle only if a nontrivial crash situation
occurs; no data are recorded by the EDR
under normal driving conditions and no
personal data (e.g. name, gender, age and
crash location) are recorded. However, other
parties, such as law enforcement, could

combine the EDR data with the type of
personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special
equipment is required and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer and INFINITI re-
tailer, other parties, such as law enforce-
ment, that have the special equipment, can
read the information if they have access to
the vehicle or the EDR. EDR data will only be
accessed with the consent of the vehicle
owner or lessee or as otherwise required or
permitted by law.

Genuine INFINITI Service Manual for this
model year and prior can be purchased. A
genuine INFINITI Service Manual is the best
source of service and repair information for
your vehicle. This manual is the same one
used by the factory-trained technicians
working at INFINITI retailers. Genuine
INFINITI Owner’s Manual can also be pur-
chased.

For USA:

For current pricing and availability of genu-
ine

INFINITI Service Manuals,

contact:

www.infiniti-techinfo.com

For current pricing and availability of genu-
ine

INFINITI Owner’s Manuals,

contact:

1-800-247-5321

For Canada:

To purchase a copy of a genuine INFINITI
Service Manual or Owner’s Manual for this
model year and prior, please contact an
INFINITI retailer. For the phone number
and location of an INFINITI retailer in your
area, call the INFINITI Satisfaction Center at
1-800-361-4792 and a bilingual INFINITI
representative will assist you.

Technical and consumer information

10-35

EVENT DATA RECORDERS (EDR)

OWNER’S MANUAL/SERVICE
MANUAL ORDER INFORMATION