Infiniti G35 (V35) Sedan. Manual — part 128

AV-284

< ECU DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

TEL ADAPTER UNIT

JCNWA0047GB

AV

MULTI AV SYSTEM SYMPTOMS

AV-285

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

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SYMPTOM DIAGNOSIS

MULTI AV SYSTEM SYMPTOMS

Symptom Table

INFOID:0000000000964711

Operation

Related to HANDS FREE PHONE

Basic Inspection

• Check that the cellular phone is corresponding type (Bluetooth® correspond) when the hands free related

malfunction vehicle is in service before performing a diagnosis.

• There is a case that malfunction occurs due to the version change of the phone type, etc. even though it is a

corresponding type. Therefore, confirm it by changing the cellular phone to another corresponding type
phone, and check that it operates normally. It is necessary to distinguish whether the cause is the vehicle or
cellular phone.

On board self-diagnosis of hands free phone system

Always perform the on board self-diagnosis at first after completing the basic inspection when the malfunction
is detected on the hands free phone system. Narrow down possible causes using the Diagnosis Chart if there
is no malfunction in the on board self-diagnosis.

Trouble diagnosis chart by symptom

Symptoms

Check items

Possible malfunction location / Action to take

Multifunction switch and preset
switch operation does not work.

• All switches cannot be operated
• “MULTI AV” is displayed with CON-

SULT-III

Perform CONSULT-III self-diagnosis.
(

AV-145, "CONSULT - III Function"

)

• All switches cannot be operated
• “MULTI AV” is not displayed with

CONSULT-III

Multifunction switch power supply and ground circuit
(

AV-380, "MULTIFUNCTION SWITCH : Diagnosis Pro-

cedure"

)

Only specified switch cannot be operat-
ed

• Perform CONSULT-III self-diagnosis.

(

AV-145, "CONSULT - III Function"

)

• No malfunction
- multifunction switch (

AV-304, "Exploded View"

)

- preset switch (

AV-305, "Exploded View"

)

• Malfunction is detected.

(

AV-145, "CONSULT - III Function"

)

Symptoms

Check items

Probable malfunction location

Does not recognize cellular
phone connection. (no connec-
tion is displayed on the display
at the guide.)

Repeat the registration of cellular phone.

TEL adapter unit (

AV-310, "Exploded View"

)

Hands free phone cannot be
established.

Both the reception and the speech cannot
be performed

• Perform CONSULT-III self-diagnosis.

(

AV-145, "CONSULT - III Function"

)

• No malfunction

TEL adapter unit (

AV-310, "Exploded View"

)

• Malfunction is detected

(

AV-145, "CONSULT - III Function"

)

The other party's voice cannot
be heard by hands free phone.

The operation of the “

” switch can be

performed

TEL voice signal circuit (TEL adapter unit to AV control
unit)

The operation of the “

” switch cannot

be performed

Control signal circuit (

AV-178, "Diagnosis Procedure"

)

Originating sound is not heard
by the other party with hands
free phone communication.

Sound operation function is normal.

TEL adapter unit (

AV-310, "Exploded View"

)

Sound operation function does not work.

Microphone signal circuit
(

AV-177, "Diagnosis Procedure"

)

AV-286

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

MULTI AV SYSTEM SYMPTOMS

Related to RGB image

Trouble diagnosis chart by symptom

Related to AUDIO

Trouble diagnosis chart by symptom

Symptoms

Check items

Possible malfunction location / Action to take

RGB image is not shown.

There is malfunction in the CONSULT-III
self-diagnosis result

Perform CONSULT-III self-diagnosis.
(

AV-145, "CONSULT - III Function"

)

There is no malfunction in CONSULT-III
self-diagnosis results

Display unit power supply and ground circuit
(

AV-161, "DISPLAY UNIT : Diagnosis Procedure"

)

Color of RGB image is not
proper.

Light blue (Cyan) tint

RGB signal (R: red) circuit
(

AV-167, "Diagnosis Procedure"

)

Purple (Magenta) tint

RGB signal (G: green) circuit
(

AV-168, "Diagnosis Procedure"

)

Screen looks yellowish

RGB signal (B: blue) circuit
(

AV-169, "Diagnosis Procedure"

)

RGB screen is rolling.

–

RGB synchronizing signal circuit
(

AV-170, "Diagnosis Procedure"

)

Fuel economy display is mal-
functioning

There is malfunction in the CONSULT-III
self-diagnosis result

Perform CONSULT-III self-diagnosis.
(

AV-145, "CONSULT - III Function"

)

There is no malfunction in CONSULT-III
self-diagnosis results

Ignition signal (

AV-161, "AV CONTROL UNIT : Diagnosis

Procedure"

)

Symptoms

Check items

Possible malfunction location / Action to take

The CD cannot be removed.

–

CD eject signal circuit

Audio sound is not heard.

No sound from all speakers

• BOSE amp. power supply and ground circuit

(

AV-164, "BOSE AMP. : Diagnosis Procedure"

)

• Amp. ON signal circuit

Sound is not heard from woofer.

• Sound signal woofer circuit
• Woofer amp. ON signal

Sound is not heard from center speaker.

Sound signal center speaker circuit

Sound is not heard only from the specific
places (RH front, RH rear, LH front and
LH rear).

Sound signal circuit of malfunctioning system

Satellite radio is not received.

“ANTENNA” is not displayed even when
the channel is turned to 0 in Satellite ra-
dio mode

Perform the following inspection procedure.
1.

Check satellite radio antenna mounting nut for
looseness.
NOTE:
Tightening torque: 6.5 N·m (0.66 kg-m, 58 in-lb.)

2.

Visually check for satellite radio antenna feeder.

3.

Replace the satellite radio antenna.
(

AV-303, "Exploded View"

)

4.

Replace the satellite radio tuner.
(

AV-302, "Exploded View"

)

“ANTENNA” is displayed when the chan-
nel is turned to 0 in Satellite radio mode

Perform the following inspection procedure.
1.

Check the connection between Satellite radio tuner
and antenna feeder.

2.

Check the connection between Satellite radio anten-
na and antenna feeder.

3.

Check Antenna feeder for open circuit.

4.

Replace the satellite radio antenna.
(

AV-303, "Exploded View"

)

5.

Replace the satellite radio tuner.
(

AV-302, "Exploded View"

)

The sound of Satellite radio is
not heard

Other audio sounds are normal

Satellite radio sound signal circuit

AV

MULTI AV SYSTEM SYMPTOMS

AV-287

< SYMPTOM DIAGNOSIS >

[BOSE AUDIO WITHOUT NAVIGATION]

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Related to STEERING SWITCH

Trouble diagnosis chart by symptom

AUX

NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

Trouble diagnosis chart by symptom

It does not change to Satellite
radio mode

There is malfunction in the CONSULT-III
self-diagnosis result

Satellite radio tuner power supply and ground circuit
(

AV-163, "SATELLITE RADIO TUNER : Diagnosis Proce-

dure"

)

There is no malfunction in CONSULT-III
self-diagnosis results

• Request signal circuit (

AV-180, "Diagnosis Procedure"

)

• Communication circuit between AV control unit and sat-

ellite radio tuner (

AV-179, "Diagnosis Procedure"

)

Symptoms

Probable malfunction location

None of the steering switch operations work.

Steering switch signal GND circuit
(

AV-185, "Diagnosis Procedure"

)

Only specified switch cannot be operated

Steering switch (

AV-306, "Exploded View"

)

“SOURCE”, “MENU UP”, “MENU DOWN”, “

” switches of

steering switch are not operated

Steering switch signal A circuit (

AV-181, "Diagnosis Procedure"

)

”VOL UP“, “VOL DOWN”,“

” switches of steering switch

are not operated

Steering switch signal B circuit (

AV-183, "Diagnosis Procedure"

)

Symptoms

Check items

Possible malfunction location / Action to take

Symptoms

Check items

Probable malfunction location

No voice sound is heard when
AUX mode is selected.

Voice sound is heard when other modes
are selected.

Sound signal circuit (auxiliary input jacks to AV control
unit)

Image is not displayed when
AUX mode is selected.

–

AUX image signal circuit
(

AV-174, "Diagnosis Procedure"

)

It does not change from AUX
mode to other modes.

–

Vertical synchronizing (VP) signal circuit
(

AV-173, "Diagnosis Procedure"

)

The screen is rolling at AUX
mode.

–

Horizontal synchronizing (HP) signal circuit
(

AV-172, "Diagnosis Procedure"

)