Volkswagen Golf / Golf GTI / Jetta. Manual — part 1201

91-104

- If you are still unable to connect, record the VIN

and customer details and call OnStar

Customer Care at 1-888-390-4050. Identify

yourself to the advisor as an Volkswagen
Technician. The advisor will verify the
customer's OnStar

account is active. Further

troubleshooting assistance may be given.

Condition - telematics indicator lamp "red"

indicates system hardware (vehicle portion) is

affected. Proceed as follows:

- Perform OBD using VAS 5051 Vehicle

Diagnostic Testing and Information System in
mode "Guided Fault Finding". Check/perform:

DTC memory (function 02)

Output DTM (function 03)

Read Measuring Value Block (function 08)

Note:

In the event any of the OnStar control buttons

are either inadvertently or deliberately pressed
for longer than 15 seconds, the OBD program
assumes a button is sticking. The red status light
will come on and a DTC loads in memory.
Perform OBD program using VAS 5051 Vehicle
Diagnostic Testing and Information System in
mode "Guided Fault FInding". Check DTC
memory for DTC 01526 "mechanical
malfunction". Inform customers accordingly.

Telematics

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Transport Mode, deactivating

The Telematic system is disabled
(switched-off) when Transport Mode
is activated. This is necessary when
vehicles are transported over long
distances or stored for longer
periods of time.

Volkswagen vehicles equipped with
Telematics are initially delivered to
dealerships with the system in
Transport Mode, and must be
deactivated using an OBD program
function before delivery to the
customer.

Deactivate Telematics Transport
Mode and enable Telematics
function by using VAS 5051 Vehicle
Diagnostic Testing and Information
System in operating mode "Vehicle
Self Diagnosis" or "Guided Fault
Finding".

Special tools, testers and auxiliary
items needed

VAS 5051 Vehicle Diagnostic

Testing and Information System

Cable adapter VAS 5051/1 or

VAS 5051/3

- Connect VAS 5051 with adapter

cable to Data Link Connector
(DLC) and select mode "Vehicle
Self Diagnosis"

- Select vehicle system (address

word) "75 - Telematics"

- Select Function "10 - Adaptation"

and press ">" to confirm

- Locate Channel 3

- Enter value "0" (Deactivate

Transport Mode - Enable
Telematics system)

-

Remaining steps as prompted by

Telematics

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tester.

Telematics

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Mobile telephone and two-way
radio operation, notes

General information

Mobile telephones or portable two-way radios

may not be used in the vehicle without a
separate external antenna.

Radio remote controls (e.g. for garage door

opener) and wireless units (e.g. keyboard or PC
mouse) may only be used in the vehicle if the
transmitted output is max. 100 mW.

Installation of CE or e-marked units is only

permitted (Europe only).

It is absolutely necessary to observe the

manufacturer's operating and installation
instructions for mobile telephones, two-way
radios and antennas.

The optimum unit range is only reached via an

external antenna.

Mobile telephone and two-way radio operation, notes

13/2/2005