Volkswagen Tiguan (2015 year). Instruction — part 3
Volkswagen Car-Net: Connecting you and your
vehicle
Introduction
In this section you’ll find information about:
Volkswagen Car-Net service
Features
Application software (“apps”)
3-button module
Volkswagen Car-Net services are provided by Verizon Telematics, Inc. (VzT) and are available only on
select models. Automatic Crash Notification (ACN) may be engaged for up to 6 months without
activating a trial or paid subscription; Manual Emergency Call service and all other Volkswagen Car-
Net services require a trial or paid subscription. Volkswagen Car-Net may collect location information.
See applicable Terms of Service and Privacy Policy available at www.vw.com/carnet for details.
Data Collection and Privacy
Vehicle location information is transmitted to Volkswagen and our Volkswagen Car-Net service
provider, Verizon Telematics, Inc. (VzT), anytime you press a Volkswagen Car-Net in-car button, when
an ACN event occurs or periodically in connection with the operation of Volkswagen Car-Net.
Unless Volkswagen Car-Net equipment is disabled in the vehicle, it is possible for Volkswagen and
VzT to determine the car’s location if required to do so by law, court order, subpoena or other legal
requirement. For more information, please contact the Volkswagen Car-Net Response Center at 1-
877-820-2290.
Calls may be monitored or recorded.
Volkswagen collects, processes, transmits, uses and shares information about you and your vehicle in
accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the Volkswagen
Car-Net Terms of Service and Privacy Policy at (http://www.vw.com/carnet) for more details.
More information:
Declaration of Compliance
WARNING
Application software and Volkswagen Car-Net services that are unsuitable or improperly
used can cause accidents, serious personal injury and vehicle damage.
Volkswagen Car-Net services can be used only where adequate cellular and GPS signals
are available
Volkswagen recommends using only services and application software that are provided
by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.
Protect the mobile device and its application software from misuse.
Never modify application software and Volkswagen Car-Net services.
Always read and heed the operating instructions for the mobile device.
WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application
software and Volkswagen Car-Net services while driving can distract the driver from traffic.
Always drive attentively and responsibly.
Volkswagen Car-Net service
Please first read and note the introductory information and heed the WARNINGS
Your vehicle has equipment to enable Volkswagen Car-Net, a suite of connected vehicle services that
makes driving and owning a Volkswagen vehicle more convenient. Volkswagen Car-Net allows you to
seamlessly connect your car and your life by offering the following services:
Safe & Secure – Receive support and assistance in the moment of need.
Family Guardian – Keep track of family members driving your vehicle.
Remote Vehicle Access – Interact with your vehicle through your Volkswagen Car-Net iPhone
®
or
Android
®
app, computer or a Volkswagen Car-Net Customer Specialist (text and data rates apply).
Diagnostics & Maintenance – Manage your vehicle health with diagnostic checks and service
scheduling.
You can access Volkswagen Car-Net services via your Volkswagen Car-Net iPhone
®
or Android
®
app
(text and data rates apply) and the Volkswagen Car-Net website (http://www.vw.com/carnet). If you
have a question or would like to subscribe, please either press the • button in your vehicle or contact
the Volkswagen Car-Net Response Center at 1-877-820-2290. For more information or to log on to
your Volkswagen Car-Net account, visit http://www.vw.com/carnet.
Note: Please review the Volkswagen Car-Net Terms of Service and Privacy Policy at
http://www.vw.com/carnet.
Subscription required
Automatic Crash Notification (ACN) may be engaged for up to 6 months, starting from the date of new
vehicle sale, without activating a trial or paid subscription.
The Manual Emergency Call service and all other Volkswagen Car-Net features require a trial or paid
subscription. To begin your trial or paid subscription, authentication and activation are required. For
more information, please visit the website (http://www.vw.com/carnet), press the • button in the 3-
button module in your vehicle or contact the Volkswagen Car-Net Response Center at 1-877-820-
2290.
The LED light in the 3-button module will be green during the trial period and whenever you have an
active subscription. The LED light will go off if the trial period is over and the customer has not
subscribed to the Volkswagen Car-Net services. The LED light will be red only during a VW Car-Net
hardware malfunction or fault
⇒ 3-button module.
Once a trial or paid Volkswagen Car-Net subscription has been activated, please advise all who
use the vehicle that different kinds of data can be sent and received automatically by the
vehicle, including speed, location and more.
WARNING
Vehicle health reports do not replace the information provided by the vehicle warning and
indicator lights. Failure to heed warning lights and instrument cluster text messages can
cause the vehicle to break down in traffic and result in a collision and serious personal injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot
catalytic converter and exhaust system can come into contact with flammable materials
under the vehicle, such as dry grass, brush, spilled fuel, etc.
A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
Before opening the engine hood, always switch off the engine and let the engine cool
down.
Always be very careful when working in the engine compartment, which is a potentially
dangerous area in any motor vehicle and can cause serious personal injury.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Volkswagen collects, processes, transmits, uses and shares information about you and your
vehicle in accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the
Volkswagen Car-Net Terms of Service and Privacy Policy at http://www.vw.com/carnet for more
details.
Volkswagen Car-Net services use a system based on a wireless communication network. If all
technical and other conditions are met and Volkswagen Car-Net still does not work properly, please try
using the service again later.
Features
Please first read and note the introductory information and heed the WARNINGS
The following listed features are available after Volkswagen Car-Net registration either through the 3-
button module
⇒ 3-button module, a mobile device ⇒ Application software (“apps”), the Volkswagen
Car-Net website (http://www.vw.com/carnet) or by contacting the Volkswagen Car-Net Response
Center at 1-877-820-2290. They are divided into 4 categories: Safe & Secure, Family Guardian,
Remote Vehicle Access and Diagnostics & Maintenance Services. Always refer to the Volkswagen
Car-Net website for the most up-to-date information regarding Volkswagen Car-Net services.
Safe & Secure:
Feature
Description
Safe & Secure:
Feature
Description
Automatic Crash
Notification (ACN)
Automatic Crash Notification is initiated in the event of airbag deployment or
rollover. When the feature is activated the Volkswagen Car-Net Response
Center is notified of your location and contacts your vehicle to determine the
risk of injury and to dispatch help. Help is dispatched even if the Volkswagen
Car-Net Response Center does not connect to the vehicle's occupants.
Automatic Crash Notification may be engaged for up to 6 months without
activating a trial or paid subscription.
Manual Emergency
Call
In the case of an emergency, press the
•
button in the 3-button module: The
Volkswagen Car-Net device initiates a connection to the Volkswagen Car-Net
Response Center. The location of the vehicle and customer data for
identification is sent at the same time.
Roadside
Assistance
Press the
button in the 3-button module: The vehicle will connect directly
to the Volkswagen Roadside Assistance Call Center. The vehicle’s location is
also transmitted in order to more quickly provide assistance.
Stolen Vehicle
Location
Assistance
For use by law
enforcement
authorities only.
See Terms of
Service at
www.vw.com/carnet
for details.
After you have reported your vehicle as stolen to law enforcement, you may
provide the case information to the Volkswagen Car-Net Response Center.
Once the information has been verified, the VW Car-Net Customer Specialist
will be able to provide law enforcement with vehicle location data sent by the
VW Car-Net module.
Family Guardian:
Feature
Description
Boundary Alert
By logging on to your Volkswagen Car-Net account, you can designate an area
on a map as a “virtual fence.” The vehicle owner can then choose notification
channels (text message or email) for receiving alerts when the vehicle crosses
the defined boundary (texts and data rates apply).
Speed Alert
Volkswagen Car-Net can be configured to inform the vehicle owner whenever
the vehicle exceeds a speed set by the owner. The owner can select to be
informed through multiple channels, including text messages and email (text
and data rates apply).
Remote Vehicle Access:
Feature
Description
Remote Vehicle Access:
Feature
Description
Remote Door
Unlock
You can send a request to unlock the vehicle doors through your Volkswagen
Car-Net iPhone
®
or Android
®
app, the Volkswagen Car-Net website or by
calling the Volkswagen Car-Net Response Center (text and data rates apply). If
none of the vehicle doors are opened within about 30 seconds, the car will lock
again.
Remote Honk and
Flash
You can send a honk and flash signal to the car using the Volkswagen Car-Net
website or the VW Car-Net iPhone
®
or Android
®
app (text and data rates apply).
The car will honk the horn and blink the headlights and emergency flashers for
up to 10 seconds.
Last Parked
Location
You can locate your last parked location using your Volkswagen Car-Net
iPhone
®
or Android
®
app (text and data rates apply).
Destinations
Only applicable for
vehicles equipped
with a factory-
installed
navigation system.
Points of Interest (POIs) or other destinations can be imported remotely into the
factory-installed navigation system (if equipped) from a computer or the
Volkswagen Car-Net iPhone
®
or Android
®
app (text and data rates apply).
These destinations can be called up and used by the navigation system.
Destination
Download
Only applicable for
vehicles equipped
with a factory-
installed
navigation system.
Press the • button in the 3-button module: The vehicle will connect directly to
the Volkswagen Car-Net Response Center where a Volkswagen Car-Net
Customer Specialist will assist with destinations. The address of a dealer’s
location can also be sent by the Customer Specialist to your factory-installed
navigation system (if equipped).
Remote Status
Check
Current information about the vehicle can be viewed through a computer or
your Volkswagen Car-Net iPhone
®
or Android
®
app (text and data rates apply).
You can find out if the doors, luggage compartment and engine hood are open
or closed, whether the car lights are on or off, the level of fuel in the tank, when
the vehicle needs to be serviced next and more.
Diagnostics & Maintenance:
Feature
Description
Dealer Scheduling
Press the • button in the 3-button module: The vehicle will initiate a call to the
Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer
Specialist will connect you with an authorized Volkswagen dealer to schedule
your service appointment. The address of the dealer’s location can also be sent
by the Customer Specialist to your factory-installed navigation system (if
equipped).
Vehicle Health
Report
View a vehicle health report to proactively manage maintenance and other
services and to receive up-to-date diagnostics in a monthly email report or by
immediate request.
WARNING
Refer to your vehicle's warning and indicator lights for the most current diagnostic
information. Always consult this manual for maintenance guidelines. Failure to heed warning
lights and instrument cluster text messages can cause the vehicle to break down in traffic
and result in a collision and serious personal injury.
Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot
catalytic converter and exhaust system can come into contact with flammable materials
under the vehicle, such as dry grass, brush, spilled fuel, etc.
A broken down vehicle presents a high accident risk for itself and others. Switch on
emergency flashers and set up a warning triangle to warn oncoming traffic.
The Volkswagen Car-Net website (http:// www.vw.com/carnet) contains the most up-to-date
information and instructions about Volkswagen Car-Net services.
Please regularly visit the website to learn about changes to services and new features.
Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded
without any further notice.
Application software (“apps”)
Please first read and note the introductory information and heed the WARNINGS
Many mobile devices are equipped to load application software (“apps”) into the device. Apps can
make it possible to display additional information on the factory-installed Radio or Navigation system
or activate, control or deactivate specific vehicle features.
Application software, its usage and the wireless connection required to use application software may
be billable services. Apps may be provided by third parties. Therefore you should refer to the terms of
use and privacy statements associated with the apps for information about how the apps collect, use
and share information about you, your vehicle or your mobile device.
The application software provided may be designed to be used for a variety of purposes and be
specific to your vehicle and country
⇒
. The content, range of software provided and application
software provider can vary. Some application software is also subject to the availability of services
provided by third parties. In order for some application software to work, wireless service reception
must be strong enough to handle the data exchange involved (text and data rates apply).
Application software descriptions may be provided by the service provider.
Due to the multitude of mobile devices and fast pace of software development, the application
software provided may not run on all mobile devices and their operating systems. This may even apply
for the same model of a mobile device. For example, application software may run on version 2 of the
device's operating system but not on version 3.
Application software can be modified, discontinued, deactivated, reactivated or expanded without any
further notice.
In order for some application software to work, the wireless or cable connection between the factory-
installed Radio or Navigation system and a compatible, functioning mobile device must be strong
enough and uninterrupted.
NOTICE
Volkswagen is not responsible for vehicle damage caused by inferior-quality or malicious
application software, poorly programmed application software, insufficient wireless service
reception, data loss during transmission or misuse of mobile devices.
3-button module
Fig. 19 In the roof console: 3-button module to access Volkswagen Car-Net service operators
Please first read and note the introductory information and heed the WARNINGS
The buttons in the 3-button module provide access to several Volkswagen Car-Net features and
pressing a button will initiate a connection to the Volkswagen Car-Net Response Center. Calls may be
monitored or recorded. In general, the Volkswagen Car-Net Customer Specialist will end the call.
⇒
fig. 19
Function
•
Press and hold for longer than 2 seconds: Connects to the Volkswagen Car-Net
Response Center and a Volkswagen Car-Net Customer Specialist.
Press again: End the call.
Press and hold for longer than 2 seconds: Assistance in the event of a breakdown by
connecting to the Volkswagen Roadside Provider.
Press again: End the call.
•
Press and hold for longer than 2 seconds: Activate emergency call.
Press again: End the call.
LED light in the 3-button module
The LED light in the 3-button module will be green during the trial period and whenever you have an
active subscription. The LED light will go off if the trial period is over and the customer has not
subscribed to the Volkswagen Car-Net Services. The LED light will be red only during a VW Car-Net
hardware malfunction or fault.
WARNING
Application software and Volkswagen Car-Net services that are unsuitable or improperly
used can cause accidents, serious personal injury and vehicle damage.
Volkswagen Car-Net services can be used only where adequate cellular and GPS signals
are available
Volkswagen recommends using only services and application software that are provided
by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.
Protect the mobile device and its application software from misuse.
Never modify application software and Volkswagen Car-Net services.
Always read and heed the operating instructions for the mobile device.
WARNING
Driver distraction causes accidents, collisions and serious personal injury! Using application
software and Volkswagen Car-Net services while driving can distract the driver from traffic.
Always drive attentively and responsibly.
NOTICE
The system does not support simultaneous Volkswagen Car-Net and mobile phone calls via
the mobile phone package.
When a Volkswagen Car-Net service is accessed through the 3-button module call buttons
any calls on a mobile device connected to the vehicle’s mobile phone package will be
automatically disconnected.
Initiating or accepting a call on a mobile device connected to the vehicle's mobile phone
package could end any connection to the Volkswagen Car-Net Response Center made through
the • ,
or
•
buttons.
Calls on a mobile device connected to the vehicle's mobile phone package cannot be
accepted or initiated during an automated emergency connection to the Volkswagen Car-Net
Response Center; for example, because an airbag has deployed.
Driving checklists and warnings
Introduction
In this section you’ll find information about:
Getting ready and driving safely
Driving in other countries
Driving through water on roads
More information:
Sitting properly and safely
Transporting
Starting, shifting, parking
Saving fuel and helping the environment
Consumer information
WARNING
Driving under the influence of alcohol, illegal drugs, narcotics and some medications may
cause collisions and other accidents, severe personal injuries and even death.
Alcohol, illegal drugs, narcotics and some medications may severely affect perception,
reaction times and safe driving, which may result in the loss of vehicle control.
Getting ready and driving safely
Please first read and note the introductory information and heed the WARNINGS
Checklist
Observe the following points before and during every drive for your own safety, the safety of all
passengers and others
⇒
:
Check proper function of lights and turn signals.
Check tire pressure (
⇒ Tires and wheels) and fuel level (⇒ Refueling).
Make sure that all windows are clean.
Make sure that the engine is not covered by blankets or other materials and that the engine air
intake is free of obstacles.
Store items and all luggage safely in the storage compartments, in the luggage compartment and,
where applicable, on the roof
⇒ Transporting.
Always make sure that nothing keeps the pedals from moving freely.
Make sure that children are properly secured by a restraint system appropriate for their size and
weight
⇒ Child safety and child restraints.
Properly adjust front seats, all head restraints and mirrors to the correct height
⇒ Adjusting the
seating position.
Wear shoes that give your feet a good grip and that give you a feel for the pedals.
Make sure that the floormat on the driver side is properly fastened and cannot interfere with the
pedals.
Assume a proper seating position before the vehicle starts to move and keep this position while
driving. Make sure that all passengers do the same
⇒ Adjusting the seating position.
Properly fasten your safety belt before driving the vehicle and wear your safety belt properly at all
times while driving. Make sure that all passengers do the same
⇒ Safety belts.
Only transport as many passengers as there are seats and safety belts available.
Never drive if your driving ability has been impaired, for example, by medication, alcohol, or illegal
drugs.
Never let passengers or phone calls distract you while driving and never take your attention off the
road while using vehicle software or adjusting vehicle equipment or accessories.
Always adapt your speed and driving style to visibility, weather, road, and traffic conditions.
Always obey traffic laws and speed limits.
On long trips make frequent rest stops – at least once every 2 hours.
Secure animals in the vehicle with a system that corresponds to their weight and size.
WARNING
Always observe traffic rules and posted speed limits and use common sense. Your good
judgment can mean the difference between arriving safely at your destination and being
seriously injured in a crash or other kind of accident.
Regular service and maintenance of your vehicle is important both for operational and driving
safety and to help prolong your vehicle's service life. Always follow the scheduled maintenance
intervals in the
⇒ Booklet
Warranty and Maintenance, especially for changing the brake fluid. Hard
use, frequent stop-and-go driving, driving in very dusty areas, trailer towing, and other factors may
make it necessary to have the vehicle serviced more frequently. Ask an authorized Volkswagen dealer
or an authorized Volkswagen Service Facility for more information.
Driving in other countries
Please first read and note the introductory information and heed the WARNINGS
Checklist
Some countries have special safety standards and emissions requirements that your vehicle may not
meet. Before taking your vehicle to another country, Volkswagen therefore recommends that you ask
your authorized Volkswagen dealer or authorized Volkswagen Service Facility about the following
issues with regard to the country to which you would like to travel:
Should the vehicle be technically prepared for the trip abroad, such as masking or adjusting
headlights?
Are maintenance, repair facilities, necessary tools and testing equipment as well as spare parts
readily available for your vehicle?
Are there authorized Volkswagen dealers and authorized Volkswagen Service Facilities in the
countries where you will be driving?
For gasoline engines: Is unleaded fuel with the right octane rating readily available?
Are engine oil (
⇒ Engine oil) and other operating fluids that meet Volkswagen quality and
performance requirements available where you will be driving? For more information, please see
⇒ Booklet
Warranty and Maintenance.
Does the factory-installed navigation system work in the countries where you will be driving, and is
navigation data available?
Are special or heavy-duty tires necessary for the kind of driving expected?
NOTICE
Volkswagen is not responsible for mechanical damage that may result from substandard fuel
or service or the unavailability of Genuine Volkswagen parts.
Driving through water on roads
Please first read and note the introductory information and heed the WARNINGS
Note the following to help prevent vehicle damage when driving through water, for example on flooded
roads:
Check the depth of the water before driving through it. The water must not be any higher than
the bottom of the vehicle body
⇒
, see dimensions
Do not drive faster than walking speed.
Never stop the vehicle, and do not drive in Reverse (R) or switch the engine off when driving
through water.
Oncoming vehicles may create waves that raise the water level and make it too deep for your
vehicle to drive through safely.
WARNING
After driving through water, mud, sludge, etc., the brakes react slower and need longer
stopping distances.
Always dry the brakes and clean off any ice coatings with a few careful applications of the
brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
Avoid abrupt or sudden braking maneuvers immediately after driving through water.
NOTICE
Vehicle components such as the engine, transmission, suspension or electrical system may
be severely damaged by driving through water.
Never drive through salt water. Salt causes vehicle corrosion. Thoroughly rinse with fresh
water all vehicle parts that were exposed to salt water.
Technical data
Introduction
In this section you’ll find information about:
Important vehicle labels
Engine data
Dimensions
Your vehicle's engine type is shown on the vehicle identification label.
The specifications in this Manual refer to the base model. The stated values may vary, depending
upon different equipment or models, as well as with respect to special vehicles and vehicles exported
to different countries.
More information:
Transporting
Tires and wheels
Saving fuel and helping the environment
Fuel
Engine oil
Engine coolant
Consumer information
WARNING
Disregarding or exceeding stated values for weights, loads, dimensions and maximum speed
may result in accidents and serious personal injuries.
Important vehicle labels
Fig. 20 Vehicle identification label: Shown in the example with engine identification code CBFA 3.
Fig. 21 Vehicle identification number (VIN).
Please first read and note the introductory information and heed the WARNINGS
Factory-installed safety certificates, stickers, and signs containing important information regarding
vehicle operation can be found in the engine compartment and on certain vehicle components, such
as inside the fuel filler flap, on the passenger sun visor, in the driver door jamb, or on the luggage
compartment floor.
Do not remove, alter, or render unusable or illegible any safety certificates, stickers, and labels.
If vehicle components bearing safety certificates, stickers, or labels are replaced, make certain that
the firm doing the work attaches new conforming certificates, stickers, or labels to the same part of the
new components.
Vehicle identification number (VIN)
The vehicle identification number is on a plate on top of the instrument panel on the driver side, and is
visible from the outside through the windshield
⇒
fig. 21
(arrow). The view window is on the side at the
bottom of the windshield. The vehicle identification number is also stamped into the top of the right drip
channel in the engine compartment. The drip channel is between the spring strut tower and the right
fender. Open the engine hood to read the vehicle identification number
⇒ Working in the engine
compartment.
Vehicle identification label
The vehicle identification label
⇒
fig. 20
is affixed to the area of the spare wheel well underneath the
luggage compartment floor panel and contains the following information:
(1)
Vehicle identification number (VIN)
(2)
Vehicle type, engine output, and transmission
(3)
Engine and transmission identification codes, paint number, and interior type. In the example,
the engine identification code is “CBFA”
⇒
fig. 20
.
(4)
Optional equipment and part numbers
Safety Compliance Certification Label
A safety certificate affixed to the door jamb in the driver door confirms that at time of production all
necessary safety standards and requirements of the traffic safety agency of the respective country
were met. The month and year of production as well as the vehicle identification number may be listed
as well.
Radiator fan and high voltage warning sticker
A warning sticker about the radiator fan and the high voltage of the electrical system is located in the
engine compartment next to the engine hood release. The vehicle ignition system complies with the
Canadian standard ICES-002.
Tire inflation pressure label
A tire inflation pressure label is on the driver door jamb
⇒ page 176, Tires and wheels.
Fuel grade sticker
An information sticker listing the correct fuel grade for your vehicle
⇒ page 289, Refueling.
Engine data
Please first read and note the introductory information and heed the WARNINGS
Gasoline engine
Maximum power
output
Injection
technology
Engine
ID code
Maximum torque
No. of cylinders
Displacement
200 hp at 5100 –
6000 rpm
147 kW at 5100 –
6000 rpm
TSI
®
CCTA
2.0L
207 ft-lbs at 1700 – 5000
rpm
280 Nm at 1700 – 5000 rpm
4 cylinders
121.1 CID
(1984 ccm)
Dimensions
Please first read and note the introductory information and heed the WARNINGS
Length
174.5 inches (4427 mm)
Width
71.2 inches (1809 mm)
Height (unloaded)
66.3 inches (1683 mm)
Wheelbase
102.5 inches (2605 mm)
Minimum turning circle diameter (wall to wall)
2
39 feet (12 m)
Track
2
front
61.8 inches (1570 mm)
Track
2
rear
61.9 inches (1571 mm)
Ground clearance
6.9 inches (175 mm)
3
2
Slight differences to these figures are possible, depending on wheel and tire size fitted and the level
selected.
3
Approx. figure for fully loaded standard vehicle; varies depending on your vehicle's equipment (engine,
tires, wheels, tire inflation pressure, driving situation and other factors).
Approach angle
– Off-road
28 degrees
Departure angle
25 degrees
Ramp angle
21.3 degrees
Max. gradient
31 degrees
Fording depth
6.9 inches (175 mm)
NOTICE
Please be careful when parking your vehicle in areas with parking barriers or curbs. These
vary in height and could damage your bumper and related parts if the front of your vehicle hits
a barrier or curb that is too high while you are getting into or out of a parking spot.
Always be careful when you enter a driveway or drive up or down steep ramps or over
curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).
Vehicle key set
Introduction
In this section you’ll find information about:
Remote control vehicle keys
Mechanical key
Indicator light in the remote control vehicle key
Replacing the remote control vehicle key battery
Synchronizing the remote control vehicle key
More information:
Volkswagen Information System
Power locking system
Starting and stopping the engine
Consumer information
Emergency closing and opening
DANGER
20 mm button cells and other lithium batteries will cause serious personal injury and even
death within a short time if swallowed.
Always keep remote control vehicle key fobs with batteries, spare batteries, as well as
dead button cell and larger 20 mm batteries out of the reach of children.
Get medical attention immediately if you suspect that a battery has been swallowed.
WARNING
Improper use of vehicle keys can result in serious personal injury.
Always take the key with you when you leave the vehicle. It can be used to start the engine
and operate vehicle systems such as the power windows, leading to serious personal injury.
Children or other unauthorized persons could also lock the doors and the luggage
compartment.
Never leave children, disabled persons, or anyone who cannot help themselves in the
vehicle. The doors can be locked with the remote control vehicle key. This could result in
people being trapped in the vehicle in an emergency. For example, depending on the time of
year, people trapped in the vehicle can be exposed to very high or very low temperatures.
Heat buildup in the passenger and luggage compartment of a parked vehicle can result in
temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.
Never remove the key from the ignition switch while the vehicle is moving or rolling to a
stop. The steering wheel will lock and you will not be able to steer or control the vehicle.
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