Volkswagen Jetta SportWagen (2014 year). Instruction — part 5

WARNING

Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can
result in serious burns and vehicle damage.

Always make sure that there are no lighters in the seat tracks or near other moving parts

before adjusting the seats.

Before closing a storage compartment, always make sure that no cigarette lighter can be

activated, crushed, or otherwise damaged.

Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in

other places in the vehicle. Heat buildup in the passenger and luggage compartment of a
parked vehicle can result in temperatures in the vehicle that are much higher than the outside
temperatures, particularly in summer. High temperatures could cause the cigarette lighter to
catch fire.

Examples of improper seating positions

Please first read and note the introductory information and heed the WARNINGS

Not wearing or improperly fastening safety belts increases the risk of severe or fatal injuries. Safety
belts can work only when they are properly positioned on the body. An improper seating position
significantly impairs the protection provided by safety belts. This can cause severe or even fatal
injuries. Improper seating positions also increase the risk of serious injury or death when an airbag
deploys and strikes an occupant who is not in the proper seating position. The driver is responsible for
all passengers and especially children riding in the vehicle.

The following are only some examples of seating positions that will increase the risk of serious injury
or death.

Therefore, whenever the vehicle is moving:

Never stand up in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never ride with the seat backrest reclined.
Never lean up against the instrument panel.
Never lie down on the rear seat.
Never sit on the edge of the seat.
Never sit sideways.
Never lean out the window.
Never put your feet out the window.
Never put feet on the instrument panel.
Never rest your feet on the seat cushion or back of the seat.
Never ride in the footwell.
Never sit on the front or rear center armrest.
Never ride without your safety belt properly fastened.
Never ride in the luggage compartment.

WARNING

Contact with parts of the vehicle interior can cause serious personal injury in a crash.

Always make sure that all vehicle occupants stay in a proper seating position and are

properly restrained whenever the vehicle is moving.

Improper seating positions increase the risk of serious and fatal injury, especially when an

airbag deploys and strikes a passenger in an improper seating position.

Proper seating position

Fig. 36 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.

Fig. 37 Proper safety belt positioning and head restraint adjustment.

Please first read and note the introductory information and heed the WARNINGS

The following describes the proper seating positions for the driver and front seat passenger.

If you have a physical impairment or condition that prevents you from sitting properly on the driver seat
with the safety belt properly fastened and reaching the pedals, special modifications to your vehicle
may be necessary. Only the proper seating position ensures optimum protection by the safety belt and
airbag.

Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the
Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications
to your vehicle.

For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents,
Volkswagen recommends the following seating positions:

Applies to all vehicle occupants:

Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.

Position the back of your head as close as possible to the head restraint

⇒

fig. 36

and

⇒

fig. 37

.

Push the head restraint completely down for short people, even if the top of the head is then below

the upper edge of the head restraint.

Tall people should pull the head restraint all the way up.
Adjust the seat backrest angle to an upright position so that your back is in full contact with it when

the vehicle is moving.

Always keep both feet on the floor and in the footwell whenever the vehicle is moving.
Always adjust and fasten safety belts properly, Safety belts.

Driver – seat and steering wheel adjustment:

Adjust the steering wheel so that there are at least 10 inches (25 cm) between the steering wheel

and your breast bone

⇒

fig. 36

. When adjusting the proper distance to the steering wheel, grasp the

top of the steering wheel with your elbows slightly bent.

Always hold the steering wheel on the outside of the steering wheel rim with your hands at the

9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside

the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can
cause serious injuries to the hands, arms, and head if the driver's airbag inflates.

Adjust the steering wheel so that the steering wheel cover points at your chest and not at your

face. Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help
protect you in a collision.

Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping

your knee(s) slightly bent. The distance to the instrument panel in the knee area must be at least
4 inches (10 cm).

Adjust the seat height so that the top point of the steering wheel can be reached.
Always keep both feet in the footwell so that you are in control of the vehicle at all times.

Passenger – front seat adjustment:

Push the passenger seat as far back as possible in order to ensure optimum protection if the

airbag is deployed.

Manual controls on the driver and front passenger seats

Fig. 38 Driver seat: Manual controls to move the seat forward or back and adjust the backrest angle, seat
height, and lumbar support (if applicable).

Please first read and note the introductory information and heed the WARNINGS

The controls on the front passenger seat mirror those on the driver seat.

There may be manual and electrical controls on the same seat.

fig. 38

Function

Action

(1)

Move the front seat
forward or back.

Pull the lever up and move the front seat. The front seat
must lock in place after the lever is released!

(2)

Lumbar support control.

If the vehicle has a lever, pull the lever up or push it down.
If the vehicle has an adjuster wheel, turn the wheel forward
or backward.

(3)

Adjust the backrest angle. Lean forward and turn the adjuster wheel forward or

backward.
If the vehicle has an electrical control for adjusting the

backrest angle, see

⇒

fig. 39

(2)

.

(4)

Adjust the seat height.

Move the lever several times up or down.

Electrical controls on the driver and front passenger seats

Fig. 39 Driver seat: Electrical controls to move the seat backward or forward, and adjust seat cushion height
and backrest angle (if applicable).

Fig. 40 Lumbar support control (if applicable).

Please first read and note the introductory information and heed the WARNINGS

If your vehicle is equipped with electrical controls for the front seats, the controls on the front
passenger seat either mirror those on the driver seat or there may be different combinations of
electrical and manual controls.

There may be manual and electrical controls on the same seat.

fig. 39

Press or move the control in the direction of the arrow or in the area shown.

(1)

(A)

Slide the seat backward or forward.

(B)

and

(C)

Raise or lower the seat cushion.

(B)

or

(C)

Adjust the seat cushion angle.

(2)

(D)

Adjust the backrest angle.

fig. 40

Press the switch for each area:

(1)

or

(2)

Adjust lumbar support.

(3)

or

(4)

Adjust lumbar support height.

WARNING

Improper use of electrical seat controls can cause serious personal injuries.

The front seats in your vehicle can be electrically adjusted even when the vehicle key has

been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key
in the vehicle.

Never leave children and persons who need help in the vehicle alone because the

unsupervised use of the electric seat adjustments can result in serious personal injury.

Always make sure that no one is in the way while the front seats are being adjusted, or

while calling up the stored memory settings for the front seats. In an emergency, stop
automatic seat adjustment by pressing a seat adjustment switch.

NOTICE

To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply
concentrated pressure to a small area of the seat or backrest.

If the vehicle battery is too weak, the electrical seat adjustment controls may not work.

Starting the engine may stop seat adjustment.

When entering and exiting the vehicle, be careful not to come into contact with any switches that

could change the seat adjustment.

Adjusting the front and rear head restraints

Fig. 41 Adjusting the head restraints.

Please first read and note the introductory information and heed the WARNINGS

All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position.

There are notches in the head restraint guide rods so that the head restraint can lock into place. Only
properly installed head restraints can lock into place at the adjustment range notches. In order to

prevent inadvertent removal of the head restraints after installation, there are stops at the top and
bottom of the adjustment range.

Adjusting the height

Pull the head restraint up in the direction of the arrow, or push it down while pressing the button

⇒

fig. 41

(1)

⇒ .

The head restraint must lock securely in the position selected.

Proper head restraint adjustment

Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.
Position the back of the head as close as possible to the head restraint.

Adjusting the head restraint for short people

Push the head restraint down as far as it will go, even if this means the person's head is still below the
top edge of the head restraint. A small gap may remain between the head restraint and the backrest
when the head restraint is all the way down.

Adjusting the head restraint for tall people

Pull the head restraint up as far as it will go.

WARNING

Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.

Always drive with the head restraints in place and properly adjusted to help minimize the

risk of neck injury in a crash.

Every person in the vehicle must have a properly adjusted head restraint to minimize the

risk of neck injury in a crash. Each head restraint must be adjusted according to the
occupants' size so that the upper edge is even with the top of the person's head, but no lower
than eye level. Always sit so that the back of your head is as close as possible to the head
restraint.

Never adjust head restraint while driving.

Removing and reinstalling the head restraints

Fig. 42 Removing the front head restraints.

Fig. 43 Removing the rear head restraints.

Please first read and note the introductory information and heed the WARNINGS

All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position.

Removing the front head restraints

Sit in the back seat behind the head restraint you want to remove. Pull the head restraint all the

way up

⇒ in Adjusting the front and rear head restraints. Recline the backrest with the head

restraint so that there is enough overhead clearance to remove it.

Slide a flat object, such as a plastic credit card, underneath the right side of the cap on the right-

hand seat guide rod

⇒

fig. 42

(1)

to unlock the head restraint.

Push the flat object (plastic card) in against the guide rod to depress a release button located

under the cap (not visible).

Use one hand to hold the release button in with the flat object. With your other hand, lift the same

guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The
right-hand guide rod is now released.

To release the left-hand guide rod, press button

(2)

in (towards guide rod) and hold.

Pull the head restraint out completely while holding button

(2)

.

Installing the front head restraints

Position head restraint properly over the head restraint guides of the respective seat backrest and

insert the head restraint into the guides.

Push the head restraint down while pressing button

(2)

.

Adjust the head restraint according to the occupant's size, Adjusting the front and rear head

restraints.

Removing the rear head restraint

Unlock the backrest of the rear seat bench and fold it forward, Luggage compartment.

Pull the head restraint all the way up

⇒ .

If necessary, press the flat blade of the screwdriver from the vehicle tool kit into the slit of the trim

cap

⇒

fig. 43

(1)

in the direction of the arrow and hold it in this position.

At the same time press button

(2)

while a second person pulls out the head restraint completely.

Fold the backrest of the rear seat bench back so that it locks securely.

Reinstalling the rear head restraint

Unlock the backrest of the rear seat bench and fold it forward

⇒ page 203, Luggage compartment.

Position head restraint properly over the head restraint guides of the respective seat backrest and

insert the head restraint into the guides.

Push the head restraint down while pressing button

(2)

.

Fold the backrest of the rear seat bench back so that it locks securely.

Adjust the head restraint according to the occupant's size

⇒ page 70, Adjusting the front and rear

head restraints.

WARNING

Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.

Always drive with the head restraints in place and properly adjusted to help minimize the

risk of neck injury in a crash.

Always reinstall head restraints as soon as possible so that vehicle occupants are

properly protected.

NOTICE

When removing or reinstalling the head restraint, take care that the head restraint does not
strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle
could otherwise be damaged.

Adjusting the steering wheel position

Fig. 44 Manual adjustment for the steering wheel position.

Please first read and note the introductory information and heed the WARNINGS

Adjust the steering wheel only when the vehicle is not moving.

Push down on the lever

⇒

fig. 44

(1)

.

Adjust the steering wheel so that it can be held with hands at the 9 o'clock and 3 o'clock positions

on the outside of the steering wheel rim and with the arms slightly bent at the elbow.

Pull the lever up firmly until it is flush with the steering column

⇒ .

WARNING

Improper use of the steering column adjustment feature can result in serious personal injury
and even death.

Always pull the lever

(1)

firmly upward after adjusting the steering column so that the

steering wheel does not change position suddenly while the vehicle is moving.

Never adjust the steering column while the vehicle is moving. If you find that you need to

adjust the steering wheel while driving, stop the vehicle in a safe place and make the proper
adjustment.

Never adjust the steering wheel so that it points toward your face. Always make sure that

the steering wheel points toward your chest. Otherwise, the airbag system cannot protect
you properly in the event of a crash.

Always hold the steering wheel on the outside of the steering wheel rim with your hands

at the 9 o'clock and 3 o'clock positions to help reduce the risk of serious personal injury if the
driver's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands anywhere

inside the steering wheel or on the steering wheel hub. Holding the steering wheel the wrong
way increases the risk of severe injury to the arms, hands, and head if the driver airbag
deploys.

Center armrest

Fig. 45 Front center armrest.

Fig. 46 Folding down the rear center armrest (arrow).

Please first read and note the introductory information and heed the WARNINGS

Front center armrest

There is a small storage compartment under the front center armrest, Storage areas.

To raise the center armrest, pull the armrest up and latch upward in the direction of the arrow

⇒

fig. 45

(1)

.

To lower the center armrest, first lift it all the way up. Then you can push the center armrest down until
it latches in place.

To move the center armrest forward and backward, pull it forward in the direction of the arrow

(2)

or

slide it backward until it clicks into place.

Rear center armrest

There may be a fold-down armrest in the backrest of the center rear seat

⇒

fig. 46

.

To fold down, pull the loop in the direction of the arrow .

To fold up, push the center armrest up as far as it will go.

WARNING

The center armrest can restrict the driver's arm movement and cause crashes and serious
personal injury.

Always keep storage compartments in the center armrest closed while driving.
Never let a passenger, especially a child, ride on the center armrest. Improper seating

position can increase the risk of serious personal injury in a crash.

Never put hot drinks or other liquids in the cup holder. Hot liquids can spill when the

vehicle is moving as well as during braking or other sudden maneuvers.

Seat functions

Introduction

In this section you’ll find information about:

Seat heating

More information:

Adjusting the seating position
Safety belts
Airbag system
Child safety and child restraints
Outside mirrors

WARNING

Improper use of seat adjustment controls can cause severe personal injuries.

Always sit properly at all times before starting to drive and while the vehicle is moving.

Make sure all passengers, especially children, are properly seated whenever the vehicle is
moving.

Keep hands, fingers, feet and other body parts away from moving parts and adjustment

areas of the seats.

Seat heating

Fig. 47 In the center console: Seat heating buttons for the front seats.

Please first read and note the introductory information and heed the WARNINGS

When the ignition is switched on, the front seats can be electrically heated by heating elements that
warm the seat backrest and cushion.

Do not use the seat heating if any of the following conditions apply:

If the seat is not being used.
If there is a child restraint installed on the front passenger seat.
If there is a blanket or seat cover on the front passenger seat.
If the seat is damp or wet.

If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or

more.

Function

Action for seat heating

⇒

fig. 47

Switch on:

Press the or button. Seat heating is switched on to maximum.

Adjust the heating
level:

Press the or button repeatedly until the desired heating level is set.

Switch off:

Press the or button repeatedly until all indicator lights in the button are
off.

Special seat heating features

On the driver and the passenger side, the seat heating will resume at the setting that was set when the
ignition was switched off. However, this feature only works if the key is not taken out of the ignition
switch, or, for vehicles with Keyless Access, the driver door is not opened or the vehicle is not locked.

People suffering from a low level of perceived pain or a lowered awareness of pain as from
medication, paralysis, or chronic illness (e.g. diabetes) should NEVER use the seat heating feature
⇒ !
The use of seat heating by persons with these conditions could result in burns to the back, buttocks,
and legs that may take a long time to heal and may never heal completely. If you have any of these
conditions, you should take regular breaks and get out of the vehicle, particularly on long trips. Consult
your doctor for advice regarding your specific condition.

WARNING

Certain medical conditions, such as paralysis and diabetes, and certain medications can
increase the risk of serious burns when the seat heating feature is switched on.

Vehicle occupants who have a low level of perceived pain or a lowered awareness of pain

can receive serious burns to the back, buttocks, and legs that take a long time to heal or may
never heal completely.

Never use the seat heating feature if you or your passengers are at risk of being burned

because of a medical condition. Take regular breaks and get out of the vehicle, particularly
on long trips. Consult your doctor for advice regarding your specific condition.

Never let exposed skin remain in contact with the seat upholstery when the seat heating is

being used.

WARNING

A wet seat can cause the seat heating to malfunction and increase the risk of serious burns.

Always make sure the seats are dry before using the seat heating.
Never sit on the seat with wet clothes.
Never put damp or wet things including clothes on the seat.

Never spill liquids on the seats.

NOTICE

To help prevent damage to electrical and other parts in the seat, do not kneel on the front

seats or apply concentrated pressure to a small area of the seat or backrest.

Liquids, sharp objects and things that do not let the heat in the seat escape into the air,

including, for example, a child restraint, a blanket, or seat covers on the seat can damage seat
heating.

If you smell an odor, immediately shut off seat heating and have it checked by an authorized

Volkswagen dealer or authorized Volkswagen Service Facility.

Never install leather upholstery on a vehicle with seat heating that originally had cloth

upholstery. The seat heating elements for seats with cloth seats will overheat if the cloth
upholstery is replaced with leather upholstery.

Switch off seat heating when it is not needed to help reduce unnecessary fuel consumption.

Safety belts

Introduction

In this section you’ll find information about:

Warning light

Warning light

Frontal collisions and laws of physics

What happens to passengers not wearing a safety belt

Safety belts protect

Using safety belts

Fastening and unfastening safety belts

Safety belt position

Safety belt height adjusters

Safety belt extender

Safety belt retractor, pretensioner, load limiter

Service and disposal of belt pretensioners

Properly worn safety belts are the single most effective means of reducing the risk of serious injury
and death in a collision or other accident.

Damage to safety belts reduces their overall effectiveness and increases the risk of serious personal
injury and death whenever the vehicle is being used.

Check the condition of all safety belts regularly.

If a safety belt shows damage to webbing, bindings, retractors or buckles, have the safety belt

replaced by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility

⇒ .

More information:

Adjusting the seating position
Airbag system
Child safety and child restraints
Interior care and cleaning
Parts, accessories, repairs, and modifications

WARNING

Not wearing a safety belt or wearing an improperly positioned safety belt increases the risk of
severe personal injury or death. Safety belts offer optimum protection only when they are
used properly.

Properly worn safety belts are the single most effective means of reducing the risk of

serious injury and death in a collision or other accident. For this reason, always wear your
safety belt properly and make sure all passengers wear their safety belts properly as well
whenever the vehicle is moving.

The driver must always make sure that every person in the vehicle is properly seated on a

seat of his or her own, properly fastens the safety belts belonging to that seat before the
vehicle starts to move, and keeps the belts properly fastened while riding in the vehicle. This
applies even when just driving around town. Therefore, always wear your safety belts and
make sure that everybody in your vehicle is properly restrained.

Always secure children in the vehicle with a restraint system appropriate for their age,

weight and height, Child safety and child restraints.

Always fasten safety belts correctly before driving off and make sure that all passengers

are properly restrained.

Never attach the safety belt to the buckle of another seat. Attaching the safety belt to the

wrong buckle will reduce safety belt effectiveness and can cause serious personal injury.

Never let any objects or liquids get into the safety belt latch and prevent it from working

properly.

Never remove a safety belt while the vehicle is moving. Doing so will increase your risk of

being injured or killed.

Never strap more than one person, including small children, into any single safety belt.
Never let children or babies ride sitting on your lap, and never place a safety belt over a

child sitting on your lap.

Never wear belts over rigid or breakable objects in or on your clothing, such as

eyeglasses, pens, keys, etc., as these may cause injury.

Several layers of heavy clothing (such as a coat worn over top of a sports jacket) may

interfere with proper positioning of the safety belt and reduce the overall effectiveness of the
system.

Never use comfort clips or devices that create slack in the shoulder belt. However, special

clips may be required for the correct use of some child restraint systems.

Safety belts offer optimum protection only when the seat backrest is upright and belts are

correctly positioned on the body.