Volkswagen EOS (2015 year). Instruction — part 2

Volkswagen Information System

Introduction

In this section you’ll find information about:
Menu structure – overview

Menu structure – overview

Using the instrument cluster menus

Main menu

MFI menu (Multi-Function Indicator)

Settings menu

Settings menu

Convenience submenu

Lights & Vision submenu

When the ignition is switched on, you can display different types of information in the instrument
cluster and control certain vehicle features.

The control buttons are on the right side of the multi-function steering wheel.

The number of menus in the instrument cluster display depends on the electronics and equipment on
the vehicle.

An authorized Volkswagen dealer or an authorized Volkswagen Service Facility may be able to add or
modify functions depending on your vehicle's equipment.

Some menu items can only be accessed when the vehicle is not moving.

As long as a priority 1 warning message is displayed, no menus can be accessed. In order to display
menus, acknowledge the warning by pressing the

button on the multi-function steering wheel

⇒

fig. 15

.

More information:

Outside mirrors
Driver assistance systems

Radio or Navigation system

⇒ Booklet

Radio or ⇒ Booklet Navigation system

Mobile phone package

⇒ Booklet

Mobile Phone Package

WARNING

Driving on today's roads demands the full attention of the driver at all times. Driver
distraction causes accidents, collisions and serious personal injury!

Never access menus when the vehicle is moving.

Emergency starting and starting the engine with a very weak vehicle battery or after the vehicle

battery has been replaced may change or delete system settings (including time, date, and
programming). Check the settings and correct as necessary once the vehicle battery has built up a
sufficient charge.

Menu structure – overview

Please first read and note the introductory information and heed the WARNINGS

The instrument cluster display is divided into 3 parts. The time (digital clock) is displayed in the top
part. The bottom part contains the odometer and the trip odometer (“trip”). You can select the following
displays for the middle part:

Multi-Function Indicator (MFI)
▪ Travel time
▪ Consumption --.- mpg (current fuel consumption)
▪ Av. consumption --.- mpg (average fuel consumption)
▪ Range
▪ Route
▪ Average speed
▪ --- mph (digital speed display)
▪ Speed warning --- mph

Audio

⇒ Booklet

Radio or ⇒ Booklet Navigation system

Navigation

⇒ Booklet

Navigation system

Phone

⇒ Booklet

Mobile Phone Package

Assistants
▪ AFS
Vehicle status
Settings
▪ Language
▪ MFI data

– Travel time
– Curr. consum. (current fuel consumption)
– Av. consum. (average fuel consumption)
– Route
– Av. speed
– Digit. speed (digital speed display)
– Speed warn. (speed warning)

▪ Convenience

⇒ page 25

– ATA confirm
– Central locking

Auto unlock
Unlock doors
Back

– Window op. (window operation)

Off
All
Driver
Back

– Mirror down (on/off)
– Mirror adjust

Individually
Both mirrors

Back

– Factory setting

▪ Lights & Vision

– Coming Home
– Leaving Home
– Footwell light
– Conv. turn sig. (convenience turn signal)
– Factory setting
– Back

▪ Time

– Hours
– Minutes
– 24 hr. mode
– Daylight save
– Back

▪ Snow tires (winter tires)

– On
– + 5 mph
– - 5 mph
– Back

▪ Compass (vehicles without navigation system)

– Zone
– Calibrate
– Back

▪ Units

– Temperature
– Consump./dist.
– Back

▪ Service

– Info
– Back

▪ Factory setting

Using the instrument cluster menus

Fig. 15 Right side of the multi-function steering wheel: Controls for menus in the instrument cluster.

Please first read and note the introductory information and heed the WARNINGS

The instrument cluster menus are controlled with buttons on the right side of the steering wheel
⇒

fig. 15

.

Accessing the instrument cluster menus

Switch on the ignition. You will see the vehicle icon or a message in the instrument cluster display.

Push the

button (

⇒

fig. 15

) on the right side of the multi-function steering wheel until a main

menu appears in the instrument cluster display. For a list of main menus, see, Menu structure –
overview, Menu structure – overview.

Push buttons # or ∃ to move to another main menu, and push the arrow up and down buttons

and to navigate inside the current main menu. For example, in the Settings main menu, press
the arrow down button to navigate to the MFI data submenu.

Displaying a submenu

Press the button

⇒

fig. 15

to display submenu items. For instance, after scrolling to MFI data

in the Settings main menu, press the

button to display items available under the MFI data

submenu.

Selecting a setting

Some menus are used to select settings for certain features. Push the button (

⇒

fig. 15

) to

select a setting.

Use the arrow up and down buttons and on the multi-function steering wheel to navigate

through the available options.

The selected menu item is located between the 2 horizontal lines. There may also be a triangle ( )

on the right.

Push the

button to select the setting.

Returning to the main menu

Via menu: Use the arrow down button to select Back and then press the button

⇒

fig. 15

.

For operation with multi-function steering wheel: Press

.

Main menu

Please first read and note the introductory information and heed the WARNINGS

Menu

Function

See

MFI

Multi-Function Indicator (MFI) information.

Audio

Station indicator in radio mode.
Track display in CD mode.
Track display in media mode.

⇒ Booklet

Radio or

⇒ Booklet

Navigation

system

Navigation

Information displays on the navigation system (if
applicable):
When destination guidance is active, turn arrows and
proximity bars are shown. The illustration is similar to the
symbol display in the navigation system.
If destination guidance is inactive, driving direction
(compass function) and the current street name are
displayed.

⇒ Booklet

Navigation

system

Phone

Information and settings of the mobile phone package.

⇒ Booklet

Mobile

Phone Package

Assistants

Turn the Adaptive Front Lighting System (AFS) on and off
(if applicable).

Vehicle
status

Current warning and information messages.
This menu item is only displayed when warning or
information messages are available. The number of
available messages is shown in the display. Example: 1/1
or 2/2.

Settings

Includes the Convenience and Lights & Vision submenus,
as well as many settings such as time, speed warning for
winter tires, language, and units.

MFI menu (Multi-Function Indicator)

Please first read and note the introductory information and heed the WARNINGS

The MFI display has 2 automatic memories: 1 – single trip memory and 2 – total trip memory. The
number of the trip memory is shown at the upper right of the display.

The trip memories are in addition to the trip odometer, which is displayed in the bottom part of the
instrument cluster and controlled using the

button on the right of the instrument panel

⇒

fig. 11

(4)

.

To display the distance driven on trips 1 and 2, select the Route item in the MFI menu. Press the
button

⇒

fig. 15

to toggle between Route 1 and Route 2 (trip 1 and trip 2). Push and hold the

button

to manually reset a trip memory to zero.

1 Single trip memory

The memory accumulates and stores information about distance driven
and fuel used from the time the ignition was switched on until the time it
was switched off.
If the ignition stays off for 2 hours or more, stored information is
automatically deleted. If the trip is continued within 2 hours after the
ignition was switched off, the new values are added.

2 Total trip memory

The memory displays and stores the accumulated driving and fuel
consumption data of any number of single trips up to a total driving time
of 99 hours and 59 minutes, and up to a total distance of 9,999 miles
(9,999 km). If one of the maximum values is exceeded, then the memory
is automatically cleared and starts again from 0.

Possible MFI menu displays

The following displays can be accessed in the MFI menu if enabled under Settings > MFI data.
Displays that are not enabled will not appear.

Display

Function

Travel time

Driving time in hours (h) and minutes (min) corresponding to trip
memories 1 and 2 (toggle).

Consumption

--.- mpg

Current fuel consumption in miles per gallon (l/100 km) while driving.
When units are set to miles, dashes appear instead of a number when
the engine is running and the vehicle is standing still.
When units are set to kilometers, the display shows liters consumed per
hour when the engine is running and the vehicle is standing still.

Consumption

--.- l/100 km

Av. consumption

--.- mpg

Average fuel consumption in miles per gallon (l/100 km) on trips per trip
memories 1 and 2 (toggle) is displayed once the vehicle has been driven
about 330 feet (100 m). Until then, dashes appear instead of a number.
The value displayed is updated every 5 seconds.

Av. consumption

--.- l/100 km

Range -- mi

Estimated distance in miles (km) that the vehicle can go with the fuel left
in the tank the way you are currently driving. Takes account of the
current fuel consumption, among other things.

Range -- km

Route -- mi

Distance driven in miles (km) per trip memories 1 and 2 (toggle).

Route -- km

Average speed

-- mph

Average speed on trips per trip memories 1 and 2 (toggle). Displayed
once the vehicle has been driven about 300 feet (100 m). Until then,
dashes may appear instead of a number. The value displayed is updated
every 5 seconds.

Average speed
-- km/h

-- mph

Digital display of the current vehicle speed.

-- km/h

Display

Function

Speed warning

--- mph

When the set speed (from 20–155 mph or 30–250 km/h) is exceeded, an
acoustic warning sounds and a visual message may also appear in the
instrument cluster display.

Speed warning

--- km/h

Switching between the displays

Use the arrow up and down buttons ( and ) on the multi-function steering wheel.

Storing speed for the speed warning

Navigate to MFI > Speed warning (Speed warning -- mph or Speed warning -- km/h)

display.

Press the button to save the current speed and to activate the warning.
If the speed is not right, press buttons or on the multi-function steering wheel to set a

different speed within about 5 seconds. Then press the

button a second time or just wait a few

seconds. The speed is saved and the warning is activated.

To deactivate, toggle to --- mph or --- km/h and press the button. The set speed is deleted.

Manually erasing trip memory 1 or 2

Navigate to MFI > Route.
Select the memory to be erased.
Press the button for about 2 seconds.

Enabling and disabling displays

Use the Settings menu, submenu MFI data to enable displays you want to be available under the
MFI menu in the instrument cluster display. The units in which data is displayed can also be changed,
Settings menu.

Settings menu

Please first read and note the introductory information and heed the WARNINGS

Settings menu

Function

Language

Set the language for messages in the display and navigation system.

MFI data

Select the features you want to have displayed in the MFI menu in the
instrument cluster display

Convenience

Convenience function settings

Lights & Vision

Vehicle lighting settings

Time

Set hours and minutes for the instrument cluster clock and the Radio &
Navigation System clock. The time can be displayed in 12 or 24 hour
format, and can also be set to daylight savings time.

Settings menu

Function

Snow tires

Set up a visual and acoustic speed warning. Use the feature only when
winter tires are installed that have a speed rating less than top vehicle
speed.

Compass

Calibrate the compass on vehicles without a factory-installed navigation
system. To calibrate, follow the instructions in the instrument cluster
display

Units

Set the units in which temperature, fuel consumption, and distances
should be displayed (for example, whether to show distance driven in
miles or kilometers).

Service

View the service reminder display

Factory setting

Reset the functions in the Settings menu back to the factory settings.

Units

Set the units in which temperature, fuel consumption, and distances
should be displayed (for example, whether to show distance driven in
miles or kilometers).

Alt. speed dis.

Activate/deactivate the alternative speed display (mph or km/h).

Service

View the service reminder display

Factory setting

Reset the functions in the Settings menu back to the factory settings.

Convenience submenu

Please first read and note the introductory information and heed the WARNINGS

Convenience
menu

Function

ATA confirm

The horn beeps once when the vehicle is locked with the remote control vehicle
key if ATA confirm is checked

Central

locking

Auto unlock

You can enable or disable Auto unlock. If Auto unlock is
enabled (box checked), the doors automatically unlock
when you switch off the ignition and open a door from
inside the vehicle. On vehicles with automatic
transmission, the doors will also unlock when the selector
lever is in Park (P) and the ignition is switched off.
Auto unlock works only if the vehicle has been
automatically locked after reaching a speed of 10 mph
(15 km/h). Auto unlock always unlocks all the doors.

Convenience
menu

Function

Unlock doors

Doors are unlocked as follows depending on the option
selected:
– All doors: Pushing the unlock button on the remote
control vehicle key unlocks all doors and the luggage
compartment lid.
– Single door: Pushing the unlock button on the
remote control vehicle key unlocks only the driver door. To
unlock all doors and the luggage compartment, push the
unlock button on the key a second time within about
5 seconds.
On vehicles with Keyless Access, touching the sensor
surface of the door handle on the side where the valid
vehicle key is located unlocks the respective door
.
– Vehicle side: Pushing the unlock button on the
remote control vehicle key unlocks the doors on the driver
side of the vehicle.
On vehicles with Keyless Access, touching the sensor
surface of a door handle on the side where the valid
vehicle key is located unlocks the doors on that side of the
vehicle.

Window op.

Off

Manual unlocking/locking: No windows open or close when
the key is held in the unlocking or locking position.

All

Manual unlocking/locking: All windows open or close when
the key is held in the unlocking or locking position.

Driver

Manual unlocking: The driver window opens when the key
is held in the unlocking position.
Manual locking: All windows close when the key is held in
the locking position.

Back

The display switches back to the Convenience menu.

Mirror down

Tilts passenger mirror down when backing up so you can see the curb

Mirror adjust

Individually

Both outside mirrors are adjusted separately.

Both mirrors

The front passenger outside mirror is adjusted at the same
time as the driver outside mirror.

Back

The display returns to the Convenience menu.

Factory
setting

Resets the features in the Convenience submenu back to the factory settings.

Back

The display returns to the Settings menu.

Lights & Vision submenu

Please first read and note the introductory information and heed the WARNINGS

Lights & Vision
menu

Function

Coming Home

Set how long the headlights and inside lights stay on after locking or
unlocking the vehicle. Feature can also be switched on or off.

Leaving Home

Footwell light

Set foot well lighting brightness or switch this feature on or off.

Conv. turn sig.

Enable/disable convenience turn signal (lane change feature). When the
feature is enabled, the turn signal flashes at least 3 times when the turn
signal is tapped.

Factory setting

Resets the functions in the Lights & Vision submenu back to the
factory settings.

Back

The display returns to the Settings menu.

Volkswagen Car-Net: Connecting you and your vehicle

Introduction

In this section you’ll find information about:

Volkswagen Car-Net service
Features
Application software (“apps”)

3-button module

Volkswagen Car-Net services are provided by Verizon Telematics, Inc. (VzT) and are available only on
select models. Automatic Crash Notification (ACN) may be engaged for up to 6 months without
activating a trial or paid subscription; Manual Emergency Call service and all other Volkswagen Car-
Net services require a trial or paid subscription. Volkswagen Car-Net may collect location information.
See applicable Terms of Service and Privacy Policy available at www.vw.com/carnet for details.

Data Collection and Privacy

Vehicle location information is transmitted to Volkswagen and our Volkswagen Car-Net service
provider, Verizon Telematics, Inc. (VzT), anytime you press a Volkswagen Car-Net in-car button, when
an ACN event occurs or periodically in connection with the operation of Volkswagen Car-Net.

Unless Volkswagen Car-Net equipment is disabled in the vehicle, it is possible for Volkswagen and
VzT to determine the car’s location if required to do so by law, court order, subpoena or other legal
requirement. For more information, please contact the Volkswagen Car-Net Response Center at 1-
877-820-2290.

Calls may be monitored or recorded.

Volkswagen collects, processes, transmits, uses and shares information about you and your vehicle in
accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the Volkswagen
Car-Net Terms of Service and Privacy Policy at (http://www.vw.com/carnet) for more details.

WARNING

Application software and Volkswagen Car-Net services that are unsuitable or improperly
used can cause accidents, serious personal injury and vehicle damage.

Volkswagen Car-Net services can be used only where adequate cellular and GPS signals

are available.

Volkswagen recommends using only services and application software that are provided

by Volkswagen or Verizon Telematics, Inc. (VzT) specifically for your vehicle.

Protect the mobile device and its application software from misuse.
Never modify application software and Volkswagen Car-Net services.
Always read and heed the operating instructions for the mobile device.

WARNING

Driver distraction causes accidents, collisions and serious personal injury! Using application
software and Volkswagen Car-Net services while driving can distract the driver from traffic.

Always drive attentively and responsibly.

Volkswagen Car-Net service

Please first read and note the introductory information and heed the WARNINGS

Your vehicle has equipment to enable Volkswagen Car-Net, a suite of connected vehicle services that
makes driving and owning a Volkswagen vehicle more convenient. Volkswagen Car-Net allows you to
seamlessly connect your car and your life by offering the following services:

Safe & Secure – Receive support and assistance in the moment of need.
Family Guardian – Keep track of family members driving your vehicle.
Remote Vehicle Access – Interact with your vehicle through your Volkswagen Car-Net iPhone

®

or

Android

®

app, computer or a Volkswagen Car-Net Customer Specialist (text and data rates apply).

Diagnostics & Maintenance – Manage your vehicle health with diagnostic checks and service

scheduling.

You can access Volkswagen Car-Net services via your Volkswagen Car-Net iPhone

®

or Android

®

app

(text and data rates apply) and the Volkswagen Car-Net website (http://www.vw.com/carnet). If you
have a question or would like to subscribe, please either press the • button in your vehicle or contact
the Volkswagen Car-Net Response Center at 1-877-820-2290. For more information or to log on to
your Volkswagen Car-Net account, visit http://www.vw.com/carnet.

Note: Please review the Volkswagen Car-Net Terms of Service and Privacy Policy at
http://www.vw.com/carnet.

Subscription required

Automatic Crash Notification (ACN) may be engaged for up to 6 months, starting from the date of new
vehicle sale, without activating a trial or paid subscription.

The Manual Emergency Call service and all other Volkswagen Car-Net features require a trial or paid
subscription. To begin your trial or paid subscription, authentication and activation are required. For
more information, please visit the website (http://www.vw.com/carnet), press the • button in the 3-
button module in your vehicle or contact the Volkswagen Car-Net Response Center at 1-877-820-
2290.

The LED light in the 3-button module will be green during the trial period and whenever you have an
active subscription. The LED light will go off if the trial period is over and the customer has not
subscribed to the Volkswagen Car-Net services. The LED light will be red only during a VW Car-Net
hardware malfunction or fault, 3-button module.

Once a trial or paid Volkswagen Car-Net subscription has been activated, please advise all who
use the vehicle that different kinds of data can be sent and received automatically by the
vehicle, including speed, location and more.

WARNING

Vehicle health reports do not replace the information provided by the vehicle warning and
indicator lights. Failure to heed warning lights and instrument cluster text messages can
cause the vehicle to break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot

catalytic converter and exhaust system can come into contact with flammable materials
under the vehicle, such as dry grass, brush, spilled fuel, etc.

A broken down vehicle presents a high accident risk for itself and others. Switch on

emergency flashers and set up a warning triangle to warn oncoming traffic.

Before opening the engine hood, always switch off the engine and let the engine cool

down.

Always be very careful when working in the engine compartment, which is a potentially

dangerous area in any motor vehicle and can cause serious personal injury.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Volkswagen collects, processes, transmits, uses and shares information about you and your

vehicle in accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the
Volkswagen Car-Net Terms of Service and Privacy Policy at http://www.vw.com/carnet for more
details.

Volkswagen Car-Net services use a system based on a wireless communication network. If all

technical and other conditions are met and Volkswagen Car-Net still does not work properly, please try
using the service again later.

Features

Please first read and note the introductory information and heed the WARNINGS

The following listed features are available after Volkswagen Car-Net registration either through the 3-
button module, 3-button module, a mobile device, Application software (“apps”), the Volkswagen Car-
Net website (http://www.vw.com/carnet) or by contacting the Volkswagen Car-Net Response Center at
1-877-820-2290. They are divided into 4 categories: Safe & Secure, Family Guardian, Remote Vehicle
Access and Diagnostics & Maintenance Services. Always refer to the Volkswagen Car-Net website for
the most up-to-date information regarding Volkswagen Car-Net services.

Safe & Secure:

Feature

Description

Automatic Crash
Notification (ACN)

Automatic Crash Notification is initiated in the event of airbag deployment or
rollover. When the feature is activated the Volkswagen Car-Net Response
Center is notified of your location and contacts your vehicle to determine the
risk of injury and to dispatch help. Help is dispatched even if the Volkswagen
Car-Net Response Center does not connect to the vehicle's occupants.
Automatic Crash Notification may be engaged for up to 6 months without
activating a trial or paid subscription.

Manual Emergency
Call

In the case of an emergency, press the

•

button in the 3-button module: The

Volkswagen Car-Net device initiates a connection to the Volkswagen Car-Net
Response Center. The location of the vehicle and customer data for
identification is sent at the same time.

Roadside
Assistance

Press the

button in the 3-button module: The vehicle will connect directly

to the Volkswagen Roadside Assistance Call Center. The vehicle’s location is
also transmitted in order to more quickly provide assistance.

Safe & Secure:

Feature

Description

Stolen Vehicle
Location
Assistance
For use by law
enforcement
authorities only.
See Terms of
Service at
www.vw.com/carnet
for details.

After you have reported your vehicle as stolen to law enforcement, you may
provide the case information to the Volkswagen Car-Net Response Center.
Once the information has been verified, the VW Car-Net Customer Specialist
will be able to provide law enforcement with vehicle location data sent by the
VW Car-Net module.

Family Guardian:

Feature

Description

Boundary Alert

By logging on to your Volkswagen Car-Net account, you can designate an area
on a map as a “virtual fence.” The vehicle owner can then choose notification
channels (text message or email) for receiving alerts when the vehicle crosses
the defined boundary (texts and data rates apply).

Speed Alert

Volkswagen Car-Net can be configured to inform the vehicle owner whenever
the vehicle exceeds a speed set by the owner. The owner can select to be
informed through multiple channels, including text messages and email (text
and data rates apply).

Remote Vehicle Access:

Feature

Description

Remote Door
Unlock

You can send a request to unlock the vehicle doors through your Volkswagen
Car-Net iPhone

®

or Android

®

app, the Volkswagen Car-Net website or by

calling the Volkswagen Car-Net Response Center (text and data rates apply). If
none of the vehicle doors are opened within about 30 seconds, the car will lock
again.

Remote Honk and
Flash

You can send a honk and flash signal to the car using the Volkswagen Car-Net
website or the VW Car-Net iPhone

®

or Android

®

app (text and data rates apply).

The car will honk the horn and blink the headlights and emergency flashers for
up to 10 seconds.

Last Parked
Location

You can locate your last parked location using your Volkswagen Car-Net
iPhone

®

or Android

®

app (text and data rates apply).

Remote Vehicle Access:

Feature

Description

Destinations
Only applicable for
vehicles equipped
with a factory-
installed
navigation system.

Points of Interest (POIs) or other destinations can be imported remotely into the
factory-installed navigation system (if equipped) from a computer or the
Volkswagen Car-Net iPhone

®

or Android

®

app (text and data rates apply).

These destinations can be called up and used by the navigation system.

Destination
Download
Only applicable for
vehicles equipped
with a factory-
installed
navigation system.

Press the • button in the 3-button module: The vehicle will connect directly to
the Volkswagen Car-Net Response Center where a Volkswagen Car-Net
Customer Specialist will assist with destinations. The address of a dealer’s
location can also be sent by the Customer Specialist to your factory-installed
navigation system (if equipped).

Remote Status
Check

Current information about the vehicle can be viewed through a computer or
your Volkswagen Car-Net iPhone

®

or Android

®

app (text and data rates apply).

You can find out if the doors, luggage compartment and engine hood are open
or closed, whether the car lights are on or off, the level of fuel in the tank, when
the vehicle needs to be serviced next and more.

Diagnostics & Maintenance:

Feature

Description

Dealer Scheduling

Press the • button in the 3-button module: The vehicle will initiate a call to the
Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer
Specialist will connect you with an authorized Volkswagen dealer to schedule
your service appointment. The address of the dealer’s location can also be sent
by the Customer Specialist to your factory-installed navigation system (if
equipped).

Vehicle Health
Report

View a vehicle health report to proactively manage maintenance and other
services and to receive up-to-date diagnostics in a monthly email report or by
immediate request.

WARNING

Refer to your vehicle's warning and indicator lights for the most current diagnostic
information. Always consult this manual for maintenance guidelines. Failure to heed warning
lights and instrument cluster text messages can cause the vehicle to break down in traffic
and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot

catalytic converter and exhaust system can come into contact with flammable materials
under the vehicle, such as dry grass, brush, spilled fuel, etc.

A broken down vehicle presents a high accident risk for itself and others. Switch on

emergency flashers and set up a warning triangle to warn oncoming traffic.

The Volkswagen Car-Net website (http:// www.vw.com/carnet) contains the most up-to-date

information and instructions about Volkswagen Car-Net services.

Please regularly visit the website to learn about changes to services and new features.
Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded

without any further notice.

Application software (“apps”)

Please first read and note the introductory information and heed the WARNINGS

Many mobile devices are equipped to load application software (“apps”) into the device. Apps can
make it possible to display additional information on the factory-installed Radio or Navigation system
or activate, control or deactivate specific vehicle features.

Application software, its usage and the wireless connection required to use application software may
be billable services. Apps may be provided by third parties. Therefore you should refer to the terms of
use and privacy statements associated with the apps for information about how the apps collect, use
and share information about you, your vehicle or your mobile device.

The application software provided may be designed to be used for a variety of purposes and be

specific to your vehicle and country

⇒ . The content, range of software provided and application

software provider can vary. Some application software is also subject to the availability of services
provided by third parties. In order for some application software to work, wireless service reception
must be strong enough to handle the data exchange involved (text and data rates apply).

Application software descriptions may be provided by the service provider.

Due to the multitude of mobile devices and fast pace of software development, the application
software provided may not run on all mobile devices and their operating systems. This may even apply
for the same model of a mobile device. For example, application software may run on version 2 of the
device's operating system but not on version 3.

Application software can be modified, discontinued, deactivated, reactivated or expanded without any
further notice.

In order for some application software to work, the wireless or cable connection between the factory-
installed Radio or Navigation system and a compatible, functioning mobile device must be strong
enough and uninterrupted.