Volkswagen Golf (2015 year). Instruction — part 21
WARNING
Improper care and cleaning of vehicle components can impact the safety features of the
vehicle and cause severe injuries.
Always clean and maintain vehicle components according to manufacturer's instructions.
Only use approved or recommended cleaners.
NOTICE
Vehicle care products containing solvents can damage plastics and other vehicle the materials.
Wash the vehicle only at specifically designated wash locations to help prevent water
contaminated with oil, grease and fuel from entering the storm drain sewer system. In some areas it is
against the law to wash motor vehicles anywhere than other than at specified designated car washing
locations.
When buying vehicle care products, try to choose those that are not harmful to the environment.
Never throw out vehicle care products with ordinary household waste. Always read and heed all
the instructions and all WARNINGS on the package.
Washing the vehicle
Please first read and note the introductory information and heed the WARNINGS
The longer insect splatter, bird droppings, tree sap, road dirt, industrial deposits, tar, soot, road salt,
and other aggressive materials stay on your vehicle, the more damage they do to the paint finish. High
temperatures (including strong sunlight) increase the corrosive effects. The vehicle underbody should
also be washed regularly and thoroughly.
Car wash
Pay close attention to the information provided by the car wash operator. Before going through a
car wash, be sure to take the usual precautions to help prevent damage, such as closing the windows,
folding back the outside mirrors, etc. If you have installed additional accessories on the vehicle, such
as a spoiler, a roof rack, or an antenna, always ask the car wash operator if this poses a problem
⇒ .
The paint finish is tough enough that the vehicle can normally be washed without problems in an
automatic car wash. However, the effect on the paint depends to a large extent on the type of car
wash. Volkswagen recommends using brushless car wash facilities.
To remove wax residue from the windows and avoid jerky windshield wiper movement, heed the
following tips
⇒ Cleaning windows and outside mirrors.
Washing by hand
When washing by hand, first soften the dirt with plenty of water and then rinse off as much dirt as
possible.
Then clean the vehicle with a soft sponge, a washing mitt or brush using only light pressure. Start
on the roof and work down. Use special shampoo only on hard-to-remove dirt or grime.
Rinse the sponge or glove thoroughly and often.
Clean the wheels and under the door sills last. Use a different sponge or wash mitt.
WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated
with ice, react slower and need longer stopping distances.
Always dry the brakes and clean off any ice coatings with a few careful applications of the
brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
CAUTION
Sharp edges under the vehicle can cut exposed skin.
Always protect your hands and arms from cuts on sharp metal edges when cleaning the
underbody, the inside of the wheel housings, etc.
NOTICE
The water temperature must not be more than +140 °F (+60 °C).
To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
Do not use insect sponges, abrasive kitchen sponges or similar things to clean the vehicle.
These can damage the paint finish.
Never clean headlights with a dry cloth or sponge. Always use a wet cloth or sponge. For
best results use soapy water.
When washing or rinsing the vehicle in cold weather, do not let water get into the lock
cylinders or point the hose at gaps around the doors, hood, or rear hatch. The water could
freeze on the locks and seals and make it difficult to open the vehicle!
When outside temperatures are low, wipe the rubber seals and their contact surfaces dry to
help prevent freezing.
NOTICE
To help prevent vehicle damage in a car wash:
Compare the vehicle track width with the dimensions of the guide rails in the car wash to
help prevent damage to wheel rims and tires!
Switch off the rain sensor before driving the vehicle through a car wash
⇒ Rain sensor.
Make sure there is enough clearance for the height and width of the vehicle.
To help prevent paint damage to the engine hood, place wiper blades against the windshield
after they have dried. Do not let them snap back into place.
Fold the outside mirrors toward the vehicle body.
Lock the rear hatch to help prevent unintentional opening in the car wash.
Washing with a power washer
Please first read and note the introductory information and heed the WARNINGS
Always follow the instructions for the power washer. This especially applies to the pressure and
spraying distance
⇒
.
Make sure there is enough distance to soft materials such as rubber hoses or insulating material as
well as the sensors of the Park Distance Control system (if equipped). The Park Distance Control
system sensors can be found in the rear and, if applicable, front bumper
⇒ .
Make sure there is enough distance to soft materials such as rubber hoses or insulating material.
Never use concentrated jet nozzles or so-called dirt blasters
⇒
.
Never use a power washer to clean the engine compartment
⇒ Cleaning the engine compartment.
WARNING
Improper use of power washers can cause serious invisible permanent damage leading to tire
failure and loss of vehicle control. This can cause accidents and severe personal injury.
Keep sufficient distance between water jet and tires. Never wash tires with a nozzle that
sprays the water out in a direct stream regardless of the distance to the tire and even for a
very short time.
Never use “dirt blasters” to clean tires. Even spraying from a relatively long distance for a
very short time can do visible or invisible damage to tires.
WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated
with ice, react slower and need longer stopping distances.
Always dry the brakes and clean off any ice coatings with a few careful applications of the
brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
NOTICE
Water temperature should not be more than +140 °F (+60 °C).
To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
In order for Park Distance Control to work correctly, the sensors in the rear bumper must be
kept clean and clear of snow and ice.
When using a power washer or steam cleaner, only spray the sensors directly for a short
period of time and always keep the nozzle at least 4 inches (10 cm) from the sensor.
Do not clean icy or snow-covered windows with a power washer.
When washing or rinsing the vehicle in cold weather, do not let water get into the lock
cylinders or point the hose at gaps around the doors, hood, or rear hatch. The water could
freeze on the locks and seals and make it difficult to open the vehicle!
Cleaning windows and outside mirrors
Please first read and note the introductory information and heed the WARNINGS
Cleaning windows and outside mirrors
Spray windows and outside mirrors with a commercially available alcohol-based window cleaner.
Dry windows and mirrors with a clean chamois or a lint-free cloth. Do not use a chamois that has been
used to wipe painted surfaces because it will have absorbed an oily residue that will smear the glass
surfaces.
Use window cleaner or a silicone remover to remove rubber, oil, grease and silicone deposits
⇒ .
Removing wax residue
Automatic car washes and vehicle care products can leave a wax residue on all glass surfaces.
These wax residues can only be removed with special cleaners or cleaning cloths. Wax residue left on
the windshield can cause the windshield wipers to grab and squeak instead of gliding smoothly. We
recommend that after every car wash you remove any wax residue left on the windshield with a
window cleaning cloth/chamois G 052 522 A1 or equivalent.
Windshield wiper squeak and grab can be reduced by filling the windshield washer fluid tank with a
wiper fluid containing wax-removing agents. Make sure to maintain the proper mixing ratio when
refilling the washer fluid tank. Grease-removing cleaning agents cannot remove wax residue
⇒ .
Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized
Volkswagen dealer and authorized Volkswagen Service Facility.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one
direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe
injuries.
Don't drive until you have clear visibility through all windows.
Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
Never mix recommended cleaning agents with other cleaning agents in the windshield
washer reservoir. If you do, this could cause sediments or other by-products that can clog the
windshield washer nozzles.
Never use warm or hot water to remove snow and ice from windows and mirrors. This could
cause the glass to crack!
The heating elements for the rear defroster are on the inside of the rear window. Do not put
stickers over the heating elements on the inside of the rear window and never clean the inside
of the windows with corrosive or acidic cleaning agents or other chemicals that could damage
the heating elements.
Antennas installed on the insides of windows can be damaged by abrasive objects or by
corrosive or acidic cleaning agents or other chemicals. Do not place any stickers on the
windshield-integrated antenna and never clean the antenna with corrosive or acidic cleaning
agents or other chemicals.
Cleaning and changing the windshield wiper blades
Fig. 162 Changing the windshield wiper blades.
Fig. 163 Changing the rear window wiper blades.
Please first read and note the introductory information and heed the WARNINGS
Factory-installed wiper blades have a graphite coating. The graphite coating lets the wiper blades glide
smoothly over the windshield. If this coating is worn or damaged, the wipers may grab or squeak.
Check all wiper blades regularly. Wiper blades that grab and squeak must be replaced if worn or
damaged and cleaned if dirty
⇒ .
Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from
any authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lifting and tilting windshield wiper arms
Move the wiper arms to the service position before lifting them away from the windshield
⇒ Windshield wipers and washer.
It is not possible to lift the wiper arms away from the windshield when they are not in the service
position.
When lifting or replacing a wiper blade on a window, grip it only by its mounting and not by the blade
itself.
Cleaning the wiper blades
Lift the wiper arm(s) away from the windshield.
Using a soft cloth, carefully remove dust and dirt from the wiper blades.
If the blades are very dirty, carefully clean them with a sponge or cloth
⇒ .
Carefully fold the wiper arm back down onto the windshield.
Changing the wiper blades on the windshield
Lift the wiper arm(s) away from the windshield.
Press and hold the release button
⇒
fig. 162
(1)
.
While lifting the wiper blade in the direction of the wiper arm, pull off the wiper blade in the direction
of the arrow. This may require moderate force.
Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite
direction of the arrow until it latches.
Carefully fold the wiper arm back down onto the windshield.
Changing the rear window wiper blade
Lift the wiper arm away from the window.
Press and hold the release button
⇒
fig. 163
(1)
.
While lifting the wiper blade in the direction of the wiper arm (arrow
(A)
), pull off the wiper blade in
the direction of the arrow
(B)
. This may require moderate force.
Install a new wiper blade of the same length and type onto the wiper arm by pushing in the
opposite direction of the arrow
(B)
until it latches.
Carefully fold the wiper arm back down onto the window.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe
injuries.
Always change wiper blades if they are damaged or worn, and if they cannot clean the
windows sufficiently.
NOTICE
Damaged or dirty wiper blades can scratch the windshield.
Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on
the wiper blades.
Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper
arms away from the windshield only when they are in the service position.
Waxing and polishing vehicle paint
Please first read and note the introductory information and heed the WARNINGS
Waxing
A good coat of wax helps to protect the vehicle paint. When water no longer forms small drops and
runs off when the paint is clean, apply a new coat of good hard wax to protect the vehicle again.
Even if a wax solution is used regularly at the car wash, Volkswagen recommends applying a coat of
hard wax at least twice a year to protect the paint.
Polishing
Polish your vehicle if the paint has lost its shine and the gloss cannot be brought back with wax.
The vehicle must be waxed after polishing if the polish used does not contain wax compounds to seal
the paint.
NOTICE
To help prevent damage, do not use hard wax or polish on matte-finished parts, plastic
parts, headlights or rear lights.
Do not wax or polish your vehicle if it is dirty, or in a sandy or dusty place.
Caring for and cleaning chrome and aluminum parts
Please first read and note the introductory information and heed the WARNINGS
Clean the surface using a clean, soft, lint-free cloth dampened with water.
If the surface is especially dirty, use a special solvent-free cleaning material.
Then polish chrome and aluminum parts with a soft, dry cloth.
NOTICE
To help prevent damage to chrome and aluminum parts:
Do not clean or polish in direct sunlight.
Do not clean or polish in sandy or dusty places.
Do not use abrasive cleaners or abrasive sponges.
Do not polish dirty surfaces.
Do not use cleaning materials that contain solvents.
Do not use hard wax.
NOTICE
Chrome wheel covers and hubcaps can have an extra coating. Do not treat them with chrome
care or polishing products. Use regular paint care and polishing products.
Cleaning wheel rims
Please first read and note the introductory information and heed the WARNINGS
Cleaning steel wheels
Stubborn brake dust can be removed with an industrial cleaner. Clean steel wheels regularly with a
separate sponge.
Repair any paint damage on steel wheels before rust begins to form.
Cleaning alloy wheels
Every 2 weeks: Wash road salt and brake dust off alloy wheels, and clean the wheels with an acid-
free detergent. Every 3 months: Volkswagen recommends applying a hard wax compound to the
wheels.
If road salt and brake dust are not removed regularly, they can corrode the metal.
Use an acid-free detergent specifically designed for light alloy wheels. Do not use car polish or other
abrasive products.
If the protective coating is damaged, for example by stone impact, repair the damaged area right
away.
Caring for rubber door and window seals
Please first read and note the introductory information and heed the WARNINGS
The rubber seals around the doors and windows will stay soft and flexible, seal better and last longer if
the seals are treated regularly with a suitable rubber care product.
Before applying the treatment, use a soft cloth to remove dust and dirt from the rubber seals.
Do not apply any rubber care products to the rubber seals on the body in the areas around the
windows in the driver and front passenger doors. The product could run down onto the windows and
smudge them.
Deicing door lock cylinders
Please first read and note the introductory information and heed the WARNINGS
Volkswagen recommends using only genuine Volkswagen deicer spray with lubricating and anti-
corrosive properties to deice door lock cylinders.
NOTICE
Lock deicers that contain grease solvents can cause the lock cylinder to rust.
Undercoating
Please first read and note the introductory information and heed the WARNINGS
The vehicle underbody is coated to help protect it from corrosion and damage. The undercoating could
be damaged during normal use. We therefore recommend that you have the protective coatings on the
underbody and suspension inspected regularly, and repaired if necessary.
WARNING
Undercoating and rustproofing products can catch fire on the hot exhaust system or any
other hot engine component.
Never apply additional undercoating or rust proofing on or near the exhaust manifold, the
exhaust pipes, the catalytic converter, the heat shields, or any other hot vehicle component.
Cleaning the engine compartment
Please first read and note the introductory information and heed the WARNINGS
The engine compartment of a vehicle is a dangerous area
⇒ Working in the engine compartment.
If necessary, the engine compartment should be cleaned by an authorized Volkswagen dealer or
authorized Volkswagen Service Facility. Incorrect cleaning procedures could remove corrosion
protection and damage electrical components, among other things. In addition, water could enter
directly into the vehicle interior through the plenum chamber
⇒ .
Never use a power washer to clean the engine compartment
⇒
.
If the engine compartment is extremely dirty, have it cleaned professionally by your authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
Plenum chamber
The plenum chamber is located in the engine compartment between windshield and engine, under a
perforated cover. Outside air is taken into the vehicle interior from the plenum chamber via the climate
control system.
Regularly remove leaves and other loose objects from the plenum chamber cover by hand or with a
vacuum cleaner.
WARNING
Injuries, scalding, electric shock, accidents, and fire hazards can occur while working on the
engine or in the engine compartment!
Before working in the engine compartment, be sure to familiarize yourself with the
necessary procedures and generally accepted safety precautions
⇒ Working in the engine
compartment.
Volkswagen recommends having the work performed by an authorized Volkswagen dealer
or authorized Volkswagen Service Facility.
NOTICE
Spraying or pouring water (for example, with a power washer) into the plenum chamber can
cause severe damage to the vehicle.
Wash the engine compartment only in special wash bays so that the oily dirt and fuel residue
that are washed off the vehicle will not enter the sewage system. In some areas it illegal to wash the
engine compartment anywhere other than at such specified locations.
Interior care and cleaning
Introduction
In this section you’ll find information about:
Caring for upholstery
Cleaning upholstery, fabric trim and Alcantara
®
Care and cleaning of leather upholstery
Cleaning leatherette
Cleaning storage compartments and cup holders
Care and cleaning of plastic components, wood trim and instrument panel
Cleaning the safety belts
Modern clothing fabrics such as dark denim may not be completely colorfast. Even with normal use,
dye from these and other fabrics can rub off on seat upholstery and leave visible discolorations
(especially on light-colored seat upholstery). This is caused by a lack of colorfastness in the clothing
fabric, not by any fault in the seat upholstery fabric. To help prevent damage to the seat upholstery,
always make sure your clothing is colorfast. Volkswagen recommends having a qualified specialist
remove any discolorations from the seat upholstery.
The longer stains, dirt and other deposits remain on the surfaces of vehicle components and
upholstery, the more difficult it may be to clean them. If stains, dirt and deposits are left untreated for a
long time, they may become impossible to remove.
More information:
Exterior care and cleaning
Parts, accessories, repairs, and modifications
WARNING
Vehicle care products can be dangerous. Improper use can cause accidents, burns,
poisoning, or other serious personal injuries.
Always store vehicle care products only in original containers that are securely closed.
Always read and heed all the instructions and all WARNINGS on the package.
To reduce the risk of poisoning, never use empty food or beverage containers that might
mislead someone into drinking from them.
Always keep vehicle care products out of the reach of children.
Always use such products outdoors or in well-ventilated areas, because harmful vapors
may be released when these products are used.
Never use fuel, turpentine, engine oil, nail polish remover or other volatile fluids for
vehicle care. They are poisonous and highly flammable.
WARNING
Improper care and cleaning of vehicle components can compromise the vehicle's safety
features and cause serious personal injury.
Always clean and maintain vehicle components according to manufacturer's instructions.
Only use approved or recommended cleaners.
NOTICE
Vehicle care products containing solvents can cause irreparable damage to plastics and
other vehicle materials.
Stains, dirt and other deposits that contain aggressive substances or solvents can corrode
vehicle materials and cause permanent damage, even after brief contact with the surface.
Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry.
To help prevent damage, have stubborn stains removed by a professional who has the
necessary expertise and experience.
Suitable care products are available from authorized Volkswagen dealers and authorized
Volkswagen Service Facilities.
Caring for upholstery
Please first read and note the introductory information and heed the WARNINGS
Checklist
Please note the following when it comes to the care and preservation of the upholstery
⇒ :
Open Velcro
®
fasteners can damage upholstery, fabric, and trim. Before you get into the vehicle,
close all Velcro
®
fasteners that could come into contact with upholstery fabrics and cloth trim.
Sharp-edged objects and items on clothing and belts (such as belt clips, mobile phone cases,
zippers, rivets, and rhinestones) can damage upholstery material and fabric trim. To help prevent
damage, do not let such items come into direct contact with the upholstery and fabric trim.
Dust and dirt particles in pores, folds, and seams can have a “scouring” effect on material and
damage the surface. Remove dust and dirt regularly to help prevent permanent surface damage.
Check clothing for color-fastness to help prevent upholstery discoloration, especially to light-
colored upholstery.
NOTICE
Disregarding the upholstery-related checklist may lead to damage or discoloration of
upholstery and fabric trim.
Please note and follow the points listed in the checklist.
Volkswagen recommends having any discoloration removed by an authorized Volkswagen
dealer or authorized Volkswagen Service Facility.
Cleaning upholstery, fabric trim and Alcantara
®
Please first read and note the introductory information and heed the WARNINGS
Cleaning upholstery on heated seats and power seats or seats with airbag components
Airbag components and electrical connectors may be installed in the driver seat, the front passenger
seat, and in the outer rear seats. Damaging, cleaning and handling incorrectly, or wetting or soaking
these seat surfaces and backrests can damage the vehicle electrical system and prevent the airbag
system from working properly
⇒
.
Electrical components and connectors that could be damaged by incorrect cleaning or handling are
installed in power seats and heated seats
⇒ . This can also result in damage to other parts of the
vehicle electrical system.
For this reason, read and follow these cleaning instructions:
Do not use power washers, steam cleaners, or cooling spray.
Do not use detergent pastes or mild detergent solutions.
Do not wet the surface completely.
Only use cleaning products approved by Volkswagen.
If you have questions or concerns, consult a professional cleaner.
Before using any cleaning agent, familiarize yourself with instructions and warnings on the
packaging.
Vacuum upholstery, fabric trim, Alcantara
®
upholstery, and carpeting regularly with a suitable brush
attachment.
A soft sponge or a commercially available lint-free microfiber cloth may be used for general
cleaning
⇒ .
Clean Alcantara
®
surfaces with a damp cotton or wool cloth or a commercially available lint-free
microfiber cloth
⇒ .
Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available
dry-foam cleaner.
If the upholstery and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or
authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning
options. If necessary, have the cleaning done by a professional.
Cleaning upholstery on non-heated seats, manual seats, or seats without airbag
components
Before using any cleaning agent, familiarize yourself with instructions and warnings on the
packaging.
Vacuum upholstery, fabric trim, Alcantara
®
upholstery, and carpeting regularly with a suitable brush
attachment.
Do not use power washers, steam cleaners, or cooling spray.
A soft sponge or a commercially available lint-free microfiber cloth may be used for general
cleaning
⇒ .
Clean Alcantara
®
surfaces with a damp cotton or wool cloth or a commercially available lint-free
microfiber cloth
⇒ .
Upholstery and fabric trim with light generalized soiling can be cleaned with a commercially available
dry-foam cleaner.
If the upholstery and fabric trim pieces are heavily soiled, see your authorized Volkswagen dealer or
authorized Volkswagen Service Facility before you begin cleaning to learn about suitable cleaning
options. If necessary, have the cleaning done by a professional.
Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This
is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is
treated may become lighter than the untreated area. If you have questions or concerns, consult a
professional cleaner.
Type of stain
Recommended cleaning for fabric and upholstery
Water-based stains, such
as coffee or fruit juice.
– Moisten a sponge with water and rub the stain gently with a circular
motion.
– Wipe dry with an absorbent cloth.
Persistent stains, such as
chocolate or make-up.
– Use only Volkswagen-approved cleaning products.
– If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such
as oil, lipstick, etc.
– Use only Volkswagen-approved cleaning products.
– If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or
it may deploy unexpectedly. This could cause fatal injuries.
Have the airbag system inspected immediately by your authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet,
electrical components and the vehicle electrical system could be damaged.
If the seating surface becomes soaked, have it dried and the system components checked
immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into
the fabric and make it impossible to remove.
Power washers and cooling sprays can damage the upholstery.
NOTICE
Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged
by brushes.
If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the
surfactants in the detergent may cause visible lines to form at the edges of the area where the
detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
Do not soak Alcantara
®
.
Do not treat Alcantara
®
with leather care products, solvents, floor wax, shoe polish, stain
remover or similar products.
Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.
Care and cleaning of leather upholstery
Please first read and note the introductory information and heed the WARNINGS
If you have questions regarding the care and cleaning of the leather upholstery in the vehicle, please
contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Care and treatment
Natural leather requires special attention and care. Napa leather has a smooth surface. The intensity
of the color application determines the leather's appearance and texture. If you can see the leather
grain and other natural characteristics, this is an untreated napa leather that will provide very
comfortable seating. Delicate veins, closed scars, insect bites, folds, and a slightly clouded color
remain visible and represent authentic characteristics of the natural material. Untreated napa leather
has no protective coating. It is therefore more susceptible to damage. You should keep this in mind if
the leather is going to be exposed to severe wear from children, animals, or other factors. By contrast,
leather that has a protective coating is more robust. This has a positive effect on the leather's
durability in daily use. The typical natural characteristics are hardly visible or no longer visible at all,
but that has no impact on the quality of the leather itself. The typical characteristics of untreated
leather are much more distinctive than those of a surface-treated leather.
After each cleaning, apply cream that waterproofs the leather and protects it against the sun. Such
creams also nourish the leather, let it breathe, keep it flexible and moisturized. At the same time it
protects the surface.
Clean leather every 2 to 3 months and remove any new stains.
Treat leather with a suitable leather-care product twice a year
⇒ .
Apply cleaning and conditioning materials sparingly and always with a dry, lint-free cotton or wool
cloth. Do not apply cleaning and conditioning materials directly to the leather.
Remove fresh stains such as ballpoint pen, lipstick, ink, shoe polish, etc. as soon as possible.
Preserve the leather's color. If necessary, refresh fading spots with a specially-colored leather
cream.
Wipe the leather with a soft cloth.
Cleaning
Volkswagen recommends using a slightly moistened cotton or wool cloth for general cleaning.
It is important not to let water soak through the leather or penetrate into seams.
Before cleaning leather surfaces, read and heed the information
⇒ Cleaning upholstery on heated
seats and power seats or seats with airbag components.
Type of stain
Cleaning
Heavy stains
– Apply a mild soapy solution with a cloth that has been wrung nearly
dry
9
.
– Dab dry with an absorbent cloth.
9
Mild soap solution: 2 tablespoons of liquid soap in 1 quart (liter) of water.
Type of stain
Cleaning
Water-based stains, such
as coffee, tea, juice, or
blood.
– Remove fresh stains with an absorbent cloth.
– If the stains are already dry, use an appropriate cleaning agent
⇒
.
Grease-based stains, such
as oil, lipstick, etc.
– Remove fresh stains with an absorbent cloth.
– Use an appropriate cleaning agent on stains that have not yet
penetrated the surface
⇒ .
Special stains, such as
ballpoint pen, marker, nail
polish, latex paint, or shoe
polish.
– Dab dry with an absorbent cloth.
– Clean with a special stain remover designed for leather.
NOTICE
Stains that have been left in place too long will penetrate the surface of the leather and
cannot be removed.
Never treat leather with solvents, floor wax, shoe polish, stain remover or similar products.
Wipe up spilled liquids immediately with an absorbent cloth. Liquid can penetrate leather
surfaces and seams within a few seconds.
If the vehicle is left in the sun for a long time, cover the upholstery to protect the leather
from direct sunlight and to help prevent fading and discoloration.
Slight discoloration caused by wear and tear is normal.
Cleaning leatherette
Please first read and note the introductory information and heed the WARNINGS
Clean leatherette upholstery only with water and a mild soap solution.
Before cleaning leatherette surfaces, read and heed the information
⇒ Cleaning upholstery on
heated seats and power seats or seats with airbag components.
NOTICE
Do not clean leatherette with solvents, floor wax, shoe polish, stain remover, or similar
products.
These can cause the material to become brittle and break. Sharp-edged objects and items
on clothing and belts (such as belt clips, mobile phone cases, zippers, rivets, and rhinestones)
can damage upholstery material and fabric trim.
If the vehicle is left in the sun for a long time, cover the upholstery to protect the leatherette
from direct sunlight and to help prevent fading or discoloration.
Cleaning storage compartments and cup holders
Please first read and note the introductory information and heed the WARNINGS
Some storage compartments and cup holders may have a removable rubber or felt insert at the
bottom.
Moisten a clean, lint-free cloth with water and clean plastic or rubber parts.
If this is not sufficient, then use a special solvent-free care and cleaning product designed for
plastics.
Clean felt inserts with a vacuum cleaner.
Care and cleaning of plastic components, wood trim and instrument
panel
Please first read and note the introductory information and heed the WARNINGS
Moisten a clean, lint-free cloth with water and clean the parts.
Clean plastic components (inside and outside of the vehicle) and the instrument panel only with a
solvent-free care and cleaning product that is specifically designed for plastics and approved by
Volkswagen
⇒
.
Clean wood trim with a mild soap solution.
WARNING
Using solvents or other improper cleaning products on surfaces where airbags are located
can change the way airbags deploy in a crash.
Products containing solvents will change the properties of the plastics and may cause
plastic parts to break and fly around when the airbag deploys in a crash, causing injury.
Never use solvents or cleaners on the steering wheel horn pad or on the instrument panel
because they can damage the airbag cover or change the stiffness or strength of the material
so that the airbag cannot deploy and protect properly.
When cleaning the horn pad and instrument panel, use only a soft, dry cloth or a cloth
moistened with plain water.
Cleaning the safety belts
Please first read and note the introductory information and heed the WARNINGS
If a safety belt is dirty, this can prevent the belt from working properly. Keep safety belts clean and
regularly check all safety belts for damage.
Safety belts must never be taken apart for cleaning.
Remove coarse dirt with a soft brush
⇒
.
Carefully pull the dirty safety belt out of the retractor and keep it out.
Clean the safety belt with a mild soap solution.
After cleaning, always give the safety belts time to dry thoroughly before letting them retract. This
helps prevent damage to the retractor.
Do not let the safety belts retract until they are completely dry.
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