Volkswagen Passat (2015 year). Instruction — part 6

Malfunction

Possible cause

Possible remedy

Garage door or electrical
drive does not work.

Distance or transmission
angle too great.

Try different distances and angles to the
receiver.

Garage door or electrical
drive not compatible.

May not comply with legal requirements
and may have to be replaced.

Incorrect programming.

Reprogram the garage door opener.

DANGER

20 mm button cells and other lithium batteries will cause serious personal injury and even
death within a short time if swallowed.

Always keep hand-held remote control devices with batteries, spare batteries, as well as

dead button cell and larger 20 mm batteries out of the reach of children.

Get medical attention immediately if you suspect that a battery has been swallowed.

WARNING

Improper use of the HomeLink

®

Universal Transmitter can cause serious or even fatal per-

sonal injury.

Garage doors operate with enough force to cause serious personal injury.
Never let anyone get in the way of a garage door when it is opening or closing.
When programming the HomeLink

®

Universal Transmitter, you may be operating a garage

door or estate gate. Always make sure that people and objects are out of the way to help
prevent serious personal injury or property damage.

When operating the “training” button on a garage door opener with a rolling code, you will

need to stand on a ladder or step-stool. Always take extra precautions to prevent falls and
serious injury.

Never use the HomeLink

®

Universal Transmitter with any garage door opener that does

not have the safety stop-and-reverse feature, as required by federal safety standards. This
includes any garage door opener model manufactured before April 1, 1982.

A garage door opener that cannot detect an object, signaling the door to stop and reverse,

does not meet current federal safety standards. Using a garage door opener without these
features increases the risk of serious injury or death.

Follow the installation manual and the included safety information from the manufacturer

when using the remote-controlled garage door opener or electrical drive.

NOTICE

The wrong batteries can damage the hand-held remote control. Replace a dead battery with
one that has the same voltage, size, and specifications.

Please dispose of old batteries properly and in an environmentally responsible manner. Always

keep them out of the reach of children.

Certain batteries used in hand-held remote controls are classified as Perchlorate Material.

Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding proper disposal. Authorized Volkswagen dealers and authorized Volkswagen
Service Facilities are familiar with the requirements, and we recommend that you have them perform
this service for you.

Adjusting the seating position

Introduction

In this section you’ll find information about:

Examples of improper seating positions

Proper seating position

Proper seating position

Manual controls on the driver and passenger seat

Electrical controls on the driver and front passenger seats

Adjusting front and rear head restraints

Removing and reinstalling head restraints

Adjusting the steering wheel position

Center armrest

Number of seats

The vehicle has a total of 5 seating positions: 2 in front and 3 in the rear. Each seating position has a
safety belt.

More information:

Seat functions
Safety belts
Airbag system
Child safety and child restraints

WARNING

Improper seating positions increase the risk of severe or fatal injuries in a crash or other
accidents, especially when the airbag deploys.

All occupants must sit properly and be properly restrained at all times.
Never let more people ride in the vehicle than there are seating positions with safety belts

available.

Always secure children in the vehicle with an approved and suitable restraint system ap-

propriate for their age, weight, and height

⇒ Child safety and child restraints ⇒ Airbag sys-

tem.

Always keep your feet on the floor in front of the seat. Never rest them on the seat, in-

strument panel, out of the window, etc. The airbag system and safety belt will not be able to
protect you properly and can even increase the risk of injury in a crash.

WARNING

Always adjust seat, safety belts, and head restraints properly before driving and make sure
that all passengers are properly restrained.

Push the passenger seat as far back as possible. Always be sure that there are at least

10 inches (25 cm) between the front passenger's breastbone and the instrument panel.

Always adjust the driver's seat and the steering wheel so that there are at least 10 inches

(25 cm) between your breastbone and the steering wheel.

Adjust the driver's seat so that you can easily push the pedals all the way to the floor

while keeping your knee(s) slightly bent. The distance to the instrument panel in the knee
area must be at least 4 inches (10 cm).

If these requirements cannot be met for physical reasons, contact an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive
equipment is available.

Always hold the steering wheel on the outside of the steering wheel rim with your hands

at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv-
er's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands at other places

inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag in-
flates.

Pointing the steering wheel toward your face decreases the ability of the driver's airbag to

help protect you in a collision.

Never drive with backrests reclined or tilted back farther than necessary to drive comfort-

ably. The farther back the backrests are tilted, the greater the risk of injury caused by incor-
rect positioning of the safety belts and improper seating position.

Never drive with the front seat passenger backrest tilted forward. If the front airbag de-

ploys, the front backrest can be forced backward and injure passengers on the rear seat.

Sit as far back as possible from the steering wheel and the instrument panel.
Always sit upright with your back against the backrest with the front seats properly ad-

justed. Never lean against or place any part of your body too close to the area where the air-
bags are located.

Rear seat passengers who are not properly seated and restrained are more likely to be

seriously injured in a crash.

WARNING

Improper adjustment of the seats can cause accidents and severe injuries.

Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and

you could lose control of the vehicle. In addition, you will not be in the correct seating posi-
tion while adjusting the seats.

Adjust the front seat height, angle and longitudinal direction only if the seat adjustment

area is clear.

The adjustment of the front seats must not be restricted by things in the footwell in front

or behind the seats.

Examples of improper seating positions

Please first read and note the introductory information and heed the WARNINGS

Not wearing or improperly fastening safety belts increases the risk of severe or fatal injuries. Safety
belts can work only when they are properly positioned on the body. An improper seating position
significantly impairs the protection provided by safety belts. This can cause severe or even fatal inju-
ries. Improper seating positions also increase the risk of serious injury or death when an airbag de-
ploys and strikes an occupant who is not in the proper seating position. The driver is responsible for all
passengers and especially children riding in the vehicle.

The following are only some examples of seating positions that will increase the risk of serious injury
or death.

Therefore, whenever the vehicle is moving:

Never stand up in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never ride with the seat backrest reclined.
Never lean up against the instrument panel.
Never lie down on the rear seat.
Never sit on the edge of the seat.
Never sit sideways.
Never lean out the window.
Never put your feet out the window.
Never put feet on the instrument panel.
Never rest your feet on the seat cushion or back of the seat.
Never ride in the footwell.
Never sit on the front or rear center armrest.
Never ride without your safety belt properly fastened.
Never ride in the luggage compartment.

WARNING

Contact with parts of the vehicle interior can cause serious personal injury in a crash.

Always make sure that all vehicle occupants stay in a proper seating position and are

properly restrained whenever the vehicle is moving.

Improper seating positions increase the risk of serious and fatal injury, especially when an

airbag deploys and strikes a passenger in an improper seating position.

Proper seating position

Fig. 56 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.

Fig. 57 Proper safety belt positioning and head restraint adjustment.

Please first read and note the introductory information and heed the WARNINGS

The following describes the proper seating positions for the driver and passengers.

If you have a physical impairment or condition that prevents you from sitting properly on the driver seat
with the safety belt properly fastened and reaching the pedals, special modifications to your vehicle
may be necessary. Only the proper seating position ensures optimum protection by the safety belt and
airbag.

Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the
Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications
to your vehicle.

For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents,
Volkswagen recommends the following seating positions:

Applies to all vehicle occupants:

Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.

Position the back of your head as close as possible to the head restraint

⇒

fig. 56

and

⇒

fig. 57

.

Push the head restraint completely down for short people, even if the top of the head is then below

the upper edge of the head restraint.

Tall people should pull the head restraint all the way up.

Adjust the seat backrest angle to an upright position so that your back is in full contact with it when

the vehicle is moving.

Always keep both feet on the floor and in the footwell whenever the vehicle is moving.

Always adjust and fasten safety belts properly

⇒ Safety belts.

Driver - seat and steering wheel adjustment:

Adjust the steering wheel so that there are at least 10 inches (25 cm) between the steering wheel

and your breast bone

⇒

fig. 56

. When adjusting the proper distance to the steering wheel, grasp the

top of the steering wheel with your elbows slightly bent.

Always hold the steering wheel on the outside of the steering wheel rim with your hands at the

9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside

the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can
cause serious injuries to the hands, arms, and head if the driver's airbag inflates.

Adjust the steering wheel so that the steering wheel cover points at your chest and not at your

face. Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help
protect you in a collision.

Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping

your knee(s) slightly bent.

Adjust the seat height so that the top point of the steering wheel can be reached.
Always keep both feet in the footwell so that you are in control of the vehicle at all times.

Passenger - front seat adjustment:

Push the passenger seat as far back as possible in order to ensure optimum protection if the

airbag is deployed.

Manual controls on the driver and passenger seat

Fig. 60 Controls on the left front seat (version 1).

Fig. 61 Controls on the left front seat (version 2).

Please first read and note the introductory information and heed the WARNINGS

The controls on the front passenger seat mirror those on the driver seat.

There may be manual and electrical controls on the same seat.

⇒

fig. 60

⇒

fig. 61

Function

Action

(1)

Move the front seat backward
or forward.

Pull the lever up and move the front seat. The
front seat must lock in place after the lever is
released!

(2)

Lumbar support control.

Push the lever forward or pull it backward.

(3)

Adjust backrest angle.

⇒

fig. 60

: Push back the lever and adjust the

seat backrest. The seat backrest must lock in
place after the lever is released!
⇒

fig. 61

: Pull the lever up and adjust the seat

backrest. The seat backrest must lock in place
after the lever is released!

(4)

Adjust seat height.

Move the lever several times up or down.

Electrical controls on the driver and front passenger seats

Fig. 62 Driver seat: controls to adjust lumbar support 1, seat cushion 2, and seat backrest angle 3.

Please first read and note the introductory information and heed the WARNINGS

The controls on the front passenger seat mirror those on the driver seat.

There may be manual and electrical controls on the same seat.

⇒

fig. 62

Press or move the control in the direction of the arrow or in the area shown.

(1)

Adjust lumbar support by pressing in the area

(A)

or

(B)

.

(2)

Slide the seat backward or forward by pushing in the direction of arrow

(1)

.

Raise or lower the seat cushion by pushing in the direction of arrow

(2)

.

(3)

Adjust backrest angle by pushing forward or backward in the direction of the arrow.

WARNING

Improper use of electrical seat controls can cause serious personal injuries.

The front seats in your vehicle can be electrically adjusted even when the vehicle key has

been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key
in the vehicle.

Never leave children and persons who need help in the vehicle alone because the unsu-

pervised use of the electric seat adjustments can result in serious personal injury.

Always make sure that no one is in the way while the front seats are being adjusted, or

while calling up the stored memory settings for the front seats. In an emergency, stop auto-
matic seat adjustment by pressing a seat adjustment switch.

NOTICE

To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply
concentrated pressure to a small area of the seat or backrest.

If the vehicle battery is too weak, the electrical seat adjustment controls may not work.

Starting the engine stops seat adjustment.

When entering and exiting the vehicle, be careful not to come into contact with any switches that

could change the seat adjustment.

Adjusting front and rear head restraints

Fig. 63 Adjusting the front head restraints.

Fig. 64 Adjusting the rear head restraints.

Please first read and note the introductory information and heed the WARNINGS

All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position.

There are notches in the head restraint guide rods so that the head restraint can lock into place. Only
properly installed head restraints can lock into place at the adjustment range notches. In order to
prevent inadvertent removal of the head restraints after installation, there are stops at the top and
bottom of the adjustment range.

Adjusting the height

Push the head restraint up in the direction of the arrow or down when the button

⇒

fig. 63

(1)

or

⇒

fig. 64

(1)

is pressed

⇒ .

The head restraint must lock securely in the position selected.

Proper head restraint adjustment

Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.
Position the back of the head as close as possible to the head restraint.

Adjusting the head restraint for short people

Push the head restraint down as far as it will go, even if this means the person's head is still below the
top edge of the head restraint. A small gap may remain between the head restraint and the backrest
when the head restraint is all the way down.

Adjusting the head restraint for tall people

Pull the head restraint up as far as it will go.

WARNING

Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.

Always drive with the head restraints in place and properly adjusted to help minimize the

risk of neck injury in crash.

Every person in the vehicle must have a properly adjusted head restraint to minimize the

risk of neck injury in a crash. Each head restraint must be adjusted according to the occu-
pants' size so that the upper edge is even with the top of the person's head, but no lower than
eye level. Always sit so that the back of your head is as close as possible to the head re-
straint.

Never adjust head restraint while driving.

Removing and reinstalling head restraints

Fig. 65 Removing the front head restraints.

Fig. 66 Removing the rear head restraints.

Please first read and note the introductory information and heed the WARNINGS

All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position.

Removing the front head restraints

Sit in the back seat behind the head restraint you want to remove. Pull the head restraint all the

way up

⇒ in Adjusting front and rear head restraints. Recline the backrest with the head restraint

so that there is enough overhead clearance to remove it.

Slide a flat object, such as a plastic credit card, underneath the right side of the cap on the right-

hand seat guide rod

⇒

fig. 65

(1)

to unlock the head restraint.

Push the flat object (plastic card) in against the guide rod to depress a release button located

under the cap (not visible).

Use one hand to hold the release button in with the flat object. With your other hand, lift the same

guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The
right-hand guide rod is now released.

To release the left-hand guide rod, press button

(2)

in (towards guide rod) and hold.

Pull the head restraint out completely while holding button

(2)

.

Installing the front head restraints

Position head restraint properly over the head restraint guides of the respective seat backrest and

insert the head restraint into the guides.

Push the head restraint down while pressing button

(2)

.

Adjust the head restraint according to the occupant's size

⇒ Adjusting front and rear head re-

straints.

Removing the rear head restraint

Unlock the backrest of the rear seat bench and fold it forward

⇒ Luggage compartment.

Pull the head restraint all the way up

⇒ .

If necessary, press the flat blade of the screwdriver from the vehicle tool kit into the slit of the trim

cap

⇒

fig. 66

(1)

in the direction of the arrow and hold it in this position.

At the same time press button

(2)

while a second person pulls out the head restraint completely.

Fold the backrest of the rear seat bench back so that it locks securely.

Reinstalling the rear head restraint

Unlock the backrest of the rear seat bench and fold it forward

⇒ Luggage compartment.

Position head restraint properly over the head restraint guides of the respective seat backrest and

insert the head restraint into the guides.

Push the head restraint down while pressing button

(2)

.

Fold the backrest of the rear seat bench back so that it locks securely.

Adjust the head restraint according to the occupant's size

⇒ Adjusting front and rear head re-

straints.

WARNING

Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.

Always drive with the head restraints in place and properly adjusted to help minimize the

risk of neck injury in crash.

Always reinstall head restraints as soon as possible so that vehicle occupants are proper-

ly protected.

NOTICE

When removing or reinstalling the head restraint, take care that the head restraint does not
strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle
could otherwise be damaged.

Adjusting the steering wheel position

Fig. 67 Manual adjustment for the steering wheel position.

Please first read and note the introductory information and heed the WARNINGS

Adjust the steering wheel only when the vehicle is not moving.

Push down on the lever

⇒

fig. 67

(1)

.

Adjust the steering wheel so that it can be held with hands at the 9 o'clock and 3 o'clock positions

on the outside of the steering wheel rim and with the arms slightly bent at the elbow.

Pull the lever up firmly until it is flush with the steering column

⇒ .

WARNING

Improper use of the steering column adjustment feature can result in serious personal injury
and even death.

Always pull the lever

(1)

firmly upward after adjusting the steering column so that the

steering wheel does not change position suddenly while the vehicle is moving.

Never adjust the steering column while the vehicle is moving. If you find that you need to

adjust the steering wheel while driving, stop the vehicle in a safe place and make the proper
adjustment.

Never adjust the steering wheel so that it points toward your face. Always make sure that

the steering wheel points toward your chest. Otherwise, the airbag system cannot protect
you properly in the event of a crash.

Always hold the steering wheel on the outside of the steering wheel rim with your hands

at the 9 o'clock and 3 o'clock positions to help reduce the risk of serious personal injury if the
driver's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands anywhere

inside the steering wheel or on the steering wheel hub. Holding the steering wheel the wrong
way increases the risk of severe injury to the arms, hands, and head if the driver airbag de-
ploys.

Center armrest

Fig. 68 Front center armrest.

Fig. 69 Folded down rear center armrest with storage compartment (arrow).

Please first read and note the introductory information and heed the WARNINGS

Front center armrest

There is a storage compartment under the front center armrest

⇒ Storage compartment in the front

center armrest.

To open, lift up the latch and the armrest as far as it will go in the direction of the arrow

⇒

fig. 68

(1)

.

To close, push the center armrest down until it latches in place.

To move the center armrest forwards and backwards, pull it forward

(2)

, or slide it backward until it

clicks into place.

Rear center armrest

There may be a fold-down armrest with a small storage compartment in the backrest of the center rear

seat

⇒

fig. 69

.

To fold down, pull the loop in the direction of the arrow

⇒

fig. 69

.

To open the center armrest storage compartment, pull up on the front part of the armrest (just behind
the cup holder).

To fold up, push the center armrest up as far as it will go.

WARNING

The center armrest can restrict the driver's arm movement and cause crashes and serious
personal injury.

Always keep storage compartments in the center armrest closed while driving.
Never let a passenger, especially a child, ride on the center armrest. Improper seating

position can increase the risk of serious personal injury in a crash.

Never put hot drinks or other liquids in the cup holder. Hot liquids can spill when the vehi-

cle is moving as well as during braking or other sudden maneuvers.

Seat functions

Introduction

In this section you’ll find information about:

Seat heating

Memory seats

More information:

Adjusting the seating position
Safety belts
Airbag system
Child safety and child restraints
Outside mirrors

WARNING

Improper use of seat adjustment controls can cause severe personal injuries.

Always sit properly at all times before starting to drive and while the vehicle is moving.

Make sure all passengers, especially children, are properly seated whenever the vehicle is
moving.

Keep hands, fingers, feet and other body parts away from moving parts and adjustment

areas of the seats.

Seat heating

Fig. 70 In the center console: Seat heating control for front seats.

Please first read and note the introductory information and heed the WARNINGS

When the ignition is switched on, the front seats can be electrically heated by heating elements that
warm the seat backrest and cushion.

Do not use the seat heating if any of the following conditions apply:

If the seat is not being used.
If there is a child restraint installed on the front passenger seat.
If there is a blanket or seat cover on the front passenger seat.
If the seat is damp or wet.
If the outside temperature or the temperature inside the passenger compartment is 77 °F (25 °C) or

more.