Volkswagen e-Golf (2015 year). Instruction — part 13

Please first read and note the introductory information and heed the WARNINGS

Some vehicles are equipped with a storage compartment

⇒

fig. 112

under the driver or passenger

seat. A first aid kit can be stored in this storage compartment.

Opening and closing the storage compartment

To open: Grasp the opening handle and pull the storage compartment out.

To close: Push the storage compartment toward the seat until it engages securely.

WARNING

An open storage compartment can interfere with the pedals and cause accidents and severe
personal injuries.

Always keep the storage compartment closed when the vehicle is moving. Otherwise, the

storage compartment cover and other objects could get into the driver footwell and interfere
with the pedals.

Other storage compartments

Fig. 113 In the luggage compartment: Side storage compartment.

Please first read and note the introductory information and heed the WARNINGS

Storage compartments in the luggage compartment

Additional storage compartments are located in the sides of the luggage compartment. The side

panels can be removed by pulling upward in the direction of the arrow

⇒

fig. 113

to make room for

larger objects in the luggage compartment.

Additional storage:

In the center console.
Pockets in the backrests of the front seats.
Luggage compartment cover behind the rear seat backrest – only for light clothing or similar ob-

jects that do not interfere with visibility to the rear!

Coat hooks on the center door pillars (4-door vehicles only) and the overhead grab handles in the

rear.

WARNING

Clothes or other items on the luggage compartment cover behind the rear seat backrest may
limit visibility and cause accidents and severe personal injuries.

Always hang clothes so that they do not limit visibility.
Always use the built-in coat hooks only for lightweight clothing. Never leave any heavy or

sharp-edged items in the pockets that may interfere with airbag deployment and can cause
personal injury in a collision.

Cup holders

Introduction

In this section you’ll find information about:

Cup holders in the front center console

Cup holders in the rear center armrest

Cup holders in the rear trim

Bottle holders

There is a place for bottles in the open compartments in the driver and passenger doors. The bottle

volume must not exceed 16.9 oz (0.5 liter)

⇒

.

More information:

Interior care and cleaning

WARNING

Improper use of beverage holders can cause injuries.

Never put hot drinks in the cup holders. During normal or sudden maneuvers, sudden

braking or in a collision, hot liquid can be spilled and cause burns!

Make certain that bottles or other items cannot fall into the driver's footwell while the ve-

hicle is moving and interfere with the movement of the pedals.

Never put heavy cups, food or other heavy items in the cup holders. Heavy items can fly

through the passenger compartment in a crash and cause serious injury.

WARNING

Hot or freezing temperatures in the passenger compartment can cause closed bottles to ex-
plode or break.

Never leave closed bottles in a very hot or cold vehicle.

WARNING

Bottles and other things can fall into the driver's footwell and interfere with the pedals while
driving.

Make sure that bottles cannot fall into the driver's footwell during driving to avoid ob-

structing the pedals.

Use the bottle holders only for standard beverage bottles holding no more than 16.9 oz

(0.5 liter).

NOTICE

Never put open drinks in the cup holders when the vehicle is moving. The drinks can spill and
damage the vehicle, including the electrical system.

Some cup holder inserts can be removed for cleaning.

Cup holders in the front center console

Fig. 114 In the front center console: Cup holders.

Please first read and note the introductory information and heed the WARNINGS

Place the drink in the cup holder

⇒

fig. 114

.

Cup holders in the rear center armrest

Fig. 115 Cup holders in the rear center armrest.

Please first read and note the introductory information and heed the WARNINGS

Your vehicle may be equipped with cup holders in the rear center armrest.

To open, fold the center armrest down.

To close, fold the center armrest up.

WARNING

Always keep the armrest folded up when the vehicle is moving to reduce the risk of injury.

Never let anybody, especially children, ride on the rear center armrest or in the center

position on the rear seat when the armrest is folded down. An improper seating position can
increase the risk of serious injury in a crash.

Cup holders in the rear trim

Fig. 116 In the trim next to the rear seats (2-door models only): Cup holder.

Please first read and note the introductory information and heed the WARNINGS

Some 2-door vehicles are equipped with open cup holders in the trim next to the rear seats

⇒

fig. 116

(1)

.

Power outlets

Introduction

In this section you’ll find information about:

12 Volt sockets in the vehicle

Electrical devices can be connected to the vehicle 12 Volt sockets.

The connected devices must be in good working order.

More information:

Parts, accessories, repairs, and modifications
Consumer information

WARNING

Improper use of electrical sockets and electrical devices may start a fire and cause severe
personal injury.

Never leave children unattended in the vehicle. Sockets and connected devices can be

used when the ignition is switched on.

If the connected device gets warm, immediately switch it off and disconnect the power

supply.

NOTICE

To help prevent damage to the electrical system, never connect any accessories such as a

solar panel or vehicle battery charger to a 12 Volt socket.

Only use accessories which have been tested for electromagnetic compatibility with a

motor vehicle.

To help prevent damage from voltage fluctuations, switch off all electrical consumers con-

nected to the 12 Volt socket before switching the ignition on or off or starting the electric mo-
tor.

Never connect devices to a 12 Volt socket that draw more than the maximum wattage the

socket can supply. Drawing too much power can damage the vehicle electrical system.

Please turn off the electric motor when you stop for any length of time.

The vehicle battery will drain if you use electrical equipment when the electric motor is not acti-

vated.

Unshielded devices may interfere with radio reception or the vehicle's electrical system.

Operating electrical devices near the windshield-integrated antenna may interfere with AM radio

reception.

12 Volt sockets in the vehicle

Fig. 117 In the lower center console: 12 Volt socket.

Fig. 118 In the luggage compartment: 12 Volt socket.

Please first read and note the introductory information and heed the WARNINGS

o

Maximum power draw

Socket

Maximum power draw

12 Volts

120 watts

The maximum power draw at any one socket must never be exceeded. Electrical devices should have
information on them that says how much power they draw.

If 2 or more electrical devices are connected at the same time, the total power draw of all connected

devices must never be more than 190 watts

⇒

.

12 Volt socket

The 12 Volt socket works only when the ignition is switched on.

If the ignition is on but the electric motor is not activated, the vehicle battery will be drained by any
device that is plugged in and turned on. For this reason, never use the electrical sockets unless the
electric motor is activated.

To help prevent damage from voltage fluctuations, switch off all electrical devices connected to a
12 Volt socket before switching the ignition on or off or starting the electric motor.

The vehicle may have 12 Volt sockets at the following places:

In the lower center console

⇒

fig. 117

.

In the luggage compartment

⇒

fig. 118

.

In the front center armrest storage compartment

⇒ Storage compartment in the front center arm-

rest.

NOTICE

Follow the manufacturer's instructions for connected devices!
Never exceed the maximum power consumption, or the entire vehicle electrical system may

be damaged.

12 Volt socket:

– Only use equipment that has been tested for electromagnetic compatibility and complies
with applicable guidelines.
– Never feed current into the socket, with a solar panel, for example.

Unshielded devices may interfere with radio reception or the vehicle's electrical system.

Starting and stopping the electric drive

Introduction

In this section you’ll find information about:

Indicator lights

General notes on the electric drive

Vehicle key positions in the ignition switch

Starter button

Activating the electric motor

Setting off

Crawling function

Power availability display

Stopping the electric motor

Driving profiles

Electronic immobilizer

All work on the high-voltage system should only be performed by specialists and exclusively by an
authorized Volkswagen dealer or an authorized Volkswagen Service Facility in accordance with the

Volkswagen guidelines

⇒

.

The high-voltage system used for the electric drive consists of the following high-voltage components:

High-voltage battery
Power electronics, which consist of the DC-to-DC converter and pulse inverter
Electric motor
Air conditioning system and energy-efficient heat pump
Charger for the high-voltage battery
Charging socket for high-voltage battery
Orange high-voltage cables and connectors

Immobilizer display

If an unauthorized vehicle key is used or the system malfunctions, a message may appear on the
instrument cluster display. The electric drive cannot be started.

Push-starting and tow-starting

For technical reasons, never try to push-start or tow-start the vehicle.

More information:

Vehicle key set
Shifting
Steering
Braking and parking
Starting assistance systems
Emergency closing and opening
Jump-starting
Towing

DANGER

High-voltage systems in the electric motor compartment and in other places on the vehicle
can cause electrical shocks or even electrocution, severe burns, other serious injuries, and
even death!

The high-voltage system may also be active even when the ignition is switched off!
Never touch high-voltage cables, the high-voltage battery, the poles of the high-voltage

battery or any other parts of the high-voltage system, especially if these parts are damaged.

Never attempt to work on any parts of the high-voltage system, the high-voltage cables or

the high-voltage battery.

Never open, maintain, disconnect or repair components or parts of the high-voltage sys-

tem.

Never damage, change or remove the orange high-voltage cables or disconnect them from

the high-voltage system.

Never open, modify or remove the cover of the high-voltage battery.
Any work on the high-voltage system, or any other systems connected to it, should only

be done by properly trained and qualified experts.

Never perform any work near high-voltage components and high-voltage cables with ma-

chining, shaping and sharp-edged tools or heat sources, for example, welding, soldering, hot
air or thermal adhesives.

The Volkswagen standards and guidelines must be adhered to when working on the high-

voltage system or the high-voltage battery.

During such work, keep the vehicle key safe and far enough away from the vehicle to pre-

vent any risk of the ignition being accidentally switched on and the electrical system activat-
ed.

Any gasses emitted by or escaping from the high-voltage battery may be toxic or flamma-

ble.

Damage to the vehicle or to the high-voltage battery could lead to a leak of toxic gases,

either immediately or at a later time. These emitted gases could also potentially cause a fire.
If damage has been incurred, it is vital to then open the vehicle windows to allow any emitted
gases to disperse. Do not inhale these gases.

Never touch any liquids or expose yourself to any gases leaking from the high-voltage

battery, especially if the battery has been damaged.

Always inform any attending emergency services that the vehicle is equipped with a high-

voltage battery.

WARNING

Switching off the electric drive while the vehicle is moving can make the vehicle harder to
stop and result in loss of vehicle control, leading to collisions and severe personal injuries.

Brake and steering assistance systems, the airbag system, safety belt pretensioners, and

other vehicle safety features only work when the electric motor is activated.

Switch off the electric drive only when the vehicle is not moving.

WARNING

The electric drive can get very hot. It can cause fires and serious personal injury.

Never park the vehicle if oil, fuel, or other flammable substances are under or around the

vehicle.

Never leave the vehicle unattended with the electric motor drive ready, especially when it

is in gear. The vehicle could move suddenly or some other unexpected event could occur,
resulting in property damage, fire, or personal injury.

Indicator lights

Please first read and note the introductory information and heed the WARNINGS

Lights

up

Warning text in the instru-
ment cluster display / Pos-
sible meaning

Proper response

Error: Electrical sys-

tem. Stop!

Stop the vehicle in a safe place
as soon as possible and switch

off the electric motor

Electrical system

overheated. Stop! See

owner's man.!

Error: Electrical sys-

tem. Service vehicle!

Drive carefully to the next author-

ized Volkswagen dealer or au-

thorized Volkswagen service

facility. Have the electrical sys-

tem checked.

Error: Recuperation.

See owner’s manual!

Together with indicator light :

Recuperation error

-

Together with indicator light :

Brake system error

-

The reserve range has been

reached. Charge the high-voltage

battery as soon as possible

Lights

up

Warning text in the instru-
ment cluster display / Pos-
sible meaning

Proper response

Battery drained! Speed

restricted.

Vehicle drives with limited power

in absolute reserve mode.

Charge the high-voltage battery

as soon as possible

e-Sound fault. Drive

with greater care!

The electronic engine sound (e-

sound) is not working.

Drive to the next authorized

Volkswagen dealer or authorized

Volkswagen service facility. Have

the electrical system checked.

Brake pedal not depressed.

Apply the brake pedal to start the

electric motor

-

Please charge battery!

Limited conv. func-

tions

The remaining range is just a few

miles. The power output is re-

duced and, if necessary, electri-

cal consumers are shut down.

The Eco driving profile is activat-

ed. Charge the high-voltage bat-

tery as soon as possible

-

READY

Symbol indicates that the vehicle

is drive-ready. Never leave the

vehicle unattended with the elec-

tric motor activated. If necessary,

switch off the electric motor

Flashes Possible cause

Proper response

-

High-voltage battery is being

charged

Flashes Possible cause

Proper response

The release button in the

selector lever did not engage.

Vehicle movement is pre-

vented.

Engage the selector lever re-

lease button

When the ignition is switched on, several warning and indicator lights come on briefly for a function
check. They go out after a few seconds.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn

on the emergency flashers, stop the electric motor, and use other warning devices to warn
approaching traffic.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

General notes on the electric drive

Fig. 119 WARNING labels: A: On every high-voltage component, B: General warning sign for high-voltage

Please first read and note the introductory information and heed the WARNINGS

Vehicles with electric drive differ in many respects from vehicles without electric drive. In particular,

contact with all high-voltage components must be avoided

⇒

Warning labels

Several vehicle components are marked with WARNING labels. The WARNING labels indicate where
dangerous sources of high voltage are located. The following vehicle components are marked with a
WARNING label:

Every high-voltage component

⇒

fig. 119

(A)

The lock carrier in the motor compartment

(B)

The charging port

(B)

Covers on components of the high-voltage system

(B)

Power output of the electric motor

The maximum torque of the electric motor is available as soon as you press the accelerator pedal

⇒

.

As the charge level of the high-voltage battery increases, the recuperation and thus also the electric
motor braking effect will decrease when the vehicle is braked and when the vehicle rolls in overrun
mode or drives downhill. No brake energy recuperation occurs and therefore no electric motor braking

effect is available once the high-voltage battery is fully charged

⇒

.

DANGER

High-voltage systems in the electric motor compartment and in other places on the vehicle
can cause electrical shocks or even electrocution, severe burns, other serious injuries, and
even death!

Touching damaged orange high-voltage cables, the high-voltage battery or other parts of

the high-voltage electrical system can cause fatal electric shock.

The high-voltage system may also be active even when the ignition is switched off!
Electrolyte fluid in the high-voltage battery will cause severe chemical burns. If electrolyte

fluid contacts skin, thoroughly flush affected area with clean water for at least 15 minutes and
then wash affected area with soap and water; medical attention is recommended.

Any work on the high-voltage system, or on systems which could be directly or indirectly

affected by it, must only be carried out by properly trained and qualified experts.

WARNING

Rapid acceleration can cause loss of traction and skidding, particularly on slippery roads.
This can cause you to lose control of the vehicle, which can lead to accidents and serious
injuries.

Always adjust your driving style in accordance with the flow of traffic.
Only use the kickdown or fast acceleration if visibility, weather, road and traffic conditions

permit, and other road users are not put at risk due to the acceleration and the driving style.

WARNING

Medium, high and very high recuperation can lead to loss of traction and skidding, particular-
ly on slippery roads. This can cause you to lose control of the vehicle, which can lead to
accidents and serious injuries.

Only use medium, high or very high recuperation if visibility, weather, road and traffic

conditions permit, and other road users are not put at risk due to the vehicle's acceleration
and your driving style.

WARNING

The higher the charge level of the high-voltage battery, the lower the electric motor braking
effect, to the point where no electric motor braking effect may be generated at all.

Reduce your speed before driving down a long, steep gradient.
When driving down a long, steep gradient, slow the vehicle using the vehicle brake.

NOTICE

After a collision or other kind of accident, or after the underside of the vehicle has struck
something, the high-voltage battery must be thoroughly inspected.

Vehicle key positions in the ignition switch

Fig. 120 In the ignition switch: Vehicle key positions.

Please first read and note the introductory information and heed the WARNINGS

If there is no vehicle key in the ignition, the steering column is locked.

Vehicle key position

⇒

fig. 120

(0)

Ignition switched off. Steering column lock engaged. The vehicle key can be removed.

(1)

Ignition is switched on. Steering column lock can be released.

(2)

Activating the electric motor. When the electric motor is activated, release the vehicle key.
When released, the vehicle key returns to position

(1)

.

If you use the wrong key

If an unauthorized vehicle key has been inserted into the ignition switch, it can be removed as follows:

Press the release button on the transmission selector lever and release. The vehicle key can now

be removed.

WARNING

Improper use of vehicle keys can result in serious personal injury.

Always take the key with you when you leave the vehicle. The electric motor can be start-

ed and vehicle systems such as the power windows can be operated, leading to serious per-
sonal injury.

Never leave children, disabled persons, or anyone who cannot help themselves in the

vehicle. The doors can be locked with the remote control vehicle key. This could result in
people being trapped in the vehicle in an emergency. For example, depending on the time of
year, people trapped in the vehicle can be exposed to very high or very low temperatures.

Heat buildup in the passenger and luggage compartment of a parked vehicle can result in

temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.

Never remove the key from the ignition switch while the vehicle is moving or rolling to a

stop. The steering wheel will lock and you will not be able to steer or control the vehicle.

Leaving the key in the ignition for a long time when the electric motor is not activated will drain

the vehicle battery.

Leaving the selector lever for a long period of time in any position other than Park (P) when the

ignition is switched off can drain the vehicle battery.

On automatic transmission vehicles, the vehicle key can be removed from the ignition switch

only when the transmission is in Park (P). You may have to press the release button on the transmis-
sion selector lever to put the lever into Park (P).

Starter button

Fig. 121 In the lower center console: Starter button for the Keyless Access system.

Fig. 122 Hold the remote control vehicle key to the right of the steering column: Emergency starting feature
on vehicles with Keyless Access.

Please first read and note the introductory information and heed the WARNINGS

For vehicles with Keyless Access with push-button start,

⇒ Power locking system, the vehicle can be

started and stopped with the starter button in the lower center console

⇒

fig. 121

.

The starter button can only be used when an authorized vehicle key is in the vehicle.

When leaving the vehicle, the electronic steering column lock is activated when the ignition is

switched off and the driver door is opened

⇒ Steering.