Volkswagen e-Golf (2015 year). Instruction — part 5

Try one-touch window closing again.
If the window meets resistance a second time, so that it stops and goes back down, one-touch

closing is deactivated for about 10 seconds.

If you pull the power window button up all the way and hold it during this 10 second interval, the

window will close without pinch protection

⇒

.

Closing the window without pinch protection

Try to close the window again within 10 seconds by holding the switch. Pinch protection is

turned off for a short distance in the window track!

If closing takes longer than about 10 seconds, pinch protection is turned on again. The window

stops again if there is resistance.

If the window still will not close, please see an authorized Volkswagen dealer or an authorized

Volkswagen Service Facility.

WARNING

Without pinch protection, power windows will close with enough force to cause serious per-
sonal injury.

Always be careful when closing power windows.
Always make sure that no one is in the way when overriding pinch protection to close

power windows!

Pinch protection cannot prevent fingers or other parts of the body from being pressed

against the window frame; injuries may result.

Pinch protection is also active during convenience closing of the windows and the power sunroof

⇒ Power windows – features.

Power sunroof

Introduction

In this section you’ll find information about:

Opening or closing the power sunroof

Power sunroof – convenience closing feature

Pinch protection for the power sunroof

Depending on equipment, your vehicle may be equipped with a Panoramic sliding and tilting sunroof.

More information:

Infotainment System
Power locking system
Emergency closing and opening

WARNING

Improper use of the power sunroof can result in serious personal injury.

Always make sure that no one is in the way of the power sunroof when it is closing.
Always take the key with you when you leave the vehicle.
Never leave children or disabled persons in the vehicle – particularly if they have access

to the vehicle key. Unsupervised use of the remote control vehicle key makes it possible to
lock the vehicle, start the electric motor, turn on the ignition and operate the sunroof.

You can still open or close the power sunroof for several minutes after you switch off the

ignition, as long as the driver or front passenger door has not been opened.

NOTICE

To help prevent damage, remove ice and snow from the sunroof before opening or tilting it

in winter weather.

Always close the sunroof before leaving the vehicle or if it begins raining. If the sunroof is

open or tilted, rain could enter the vehicle interior and cause extensive damage to the electrical
system. This could result in further vehicle damage.

Remove leaves and other objects from the sunroof guiderails regularly either by hand or using a

vacuum cleaner.

If the power sunroof malfunctions, pinch protection may not function properly. See an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility.

Opening or closing the power sunroof

Fig. 31 In the headliner: Power sunroof switch.

Please first read and note the introductory information and heed the WARNINGS

The power sunroof roof works when the ignition is switched on. It can still be operated for a few
minutes after the ignition has been switched off as long as the driver door or front passenger door are
not opened.

The

switch

⇒

fig. 31

has 2 detents for each switch position (

(A)

,

(B)

,

(C)

, and

(D)

), which are de-

scribed in the following table.

Press the switch to the first detent to completely or partially tilt, open, or close the sunroof. Press the
switch briefly to the second detent to activate the one-touch feature (automatic operation). Press the
switch again to stop the one-touch feature.

Tilting, opening, and closing the power sunroof

Function

Action

⇒

fig. 31

Tilt the power sunroof

Press the rear area of the switch

(B)

to the first

detent.
Briefly press the switch to the second detent to
activate the one-touch feature.

Close the tilted sunroof

Press the front area of the switch

(A)

to the first

detent.
Briefly press the switch to the second detent to
activate the one-touch feature.

Stop the one-touch fea-
ture during tilting/closing

Press the button again at position

(A)

or

(B)

.

Function

Action

⇒

fig. 31

Open the power sunroof

Press the switch rearward

(C)

to the first detent.

Briefly press the switch the second detent to
open the roof to the comfort position with the
one-touch feature.

Close the power sunroof

Press the switch forward

(D)

to the first detent.

Briefly press the switch to the second detent to
activate the one-touch feature.

Stop the one-touch fea-
ture during open-
ing/closing

Press the switch again at

(C)

or

(D)

.

Opening and closing the sunshade

The sliding sunshade must be opened and closed manually. Use the handle at the front of the shade
to slide it to the required position. It does not open or close automatically with the power sunroof.

Emergency closing of the power sunroof

If your power sunroof will not close properly, do not try to close it yourself, doing so can cause serious
and expensive damage that will not be covered by any Volkswagen Limited Warranty. Special
knowledge and tools are required to close the power sunroof if it will not close on its own. To help
prevent damage to the sunroof, have an authorized Volkswagen dealer or an authorized Volkswagen
Service Facility help you close and repair the power sunroof.

The comfort position provides sufficient ventilation without loud wind noise.

Power sunroof – convenience closing feature

Please first read and note the introductory information and heed the WARNINGS

Convenience closing

The convenience closing feature lets you close the power sunroof as follows:

Remove the cover cap from the concealed lock cylinder on the driver door (if necessary)

⇒ Manu-

ally unlocking and locking the driver door.

Turn the vehicle key bit in the lock of the driver door to the closing position and hold it there. The

windows and power sunroof close. Release the vehicle key to stop the process.

Vehicles with Keyless Access: Hold your finger on the lock sensor surface on the outside of the

door handle for a few seconds until the windows and power sunroof close

⇒ Unlocking or locking the

vehicle with Keyless Access.

On appropriately equipped vehicles, a variety of settings related to window operation can be made
and adjusted in the Infotainment system by pressing the

button followed by the

and Open and

close function keys

⇒ Menu and system settings (SETUP).

If convenience closing of the power sunroof requires removing the cover cap of the lock cylinder

on the driver door, the cover cap must be reinstalled after the vehicle is locked

⇒ page 373, Manually

unlocking and locking the driver door.

Pinch protection for the power sunroof

Please first read and note the introductory information and heed the WARNINGS

Pinch protection can help reduce the risk of pinching injuries when closing the power sunroof

⇒

. If

the power sunroof closing meets resistance or there is something in the way, the power sunroof opens
again immediately.

Check why the power sunroof did not close.
Try to close the power sunroof again.
If the power sunroof still cannot close, the power sunroof will stop where the resistance is located.

The power sunroof will close the next time without pinch protection.

Closing the power sunroof without pinch protection

Press the

button

⇒

fig. 31

within about 5 seconds after the sunroof has stopped and hold it in

the direction of the arrow

(D)

at the second detent until the power sunroof closes completely.

The power sunroof will now close without pinch protection!

If the power sunroof still will not close, please see an authorized Volkswagen dealer or an author-

ized Volkswagen Service Facility.

WARNING

Without pinch protection, the power sunroof will close with enough force to cause serious
personal injury.

Always be careful when closing the power sunroof.
Always make sure that no one is in the way when overriding the pinch protection to close

the power sunroof!

Pinch protection cannot prevent fingers or other parts of the body from being pressed

against the edge of the roof; injuries may result.

Pinch protection is also active during convenience closing of the windows and the power sunroof

⇒ Power sunroof – convenience closing feature.

If the power sunroof malfunctions, pinch protection may not function properly. See an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Adjusting the seating position

Introduction

In this section you’ll find information about:

Examples of improper seating positions

Proper seating position

Manual controls on the driver and front passenger seats

Electrical controls on the driver and front passenger seats

Adjusting the front and rear head restraints

Removing and reinstalling the front head restraints

Removing and reinstalling the rear head restraints

Adjusting the steering wheel position

Center armrest

Number of seats

The vehicle has a total of 5 seating positions: 2 in front and 3 in the rear. Each seating position has a
safety belt.

More information:

Infotainment system
Seat functions
Safety belts
Airbag system
Child safety and child restraints

WARNING

Improper seating positions increase the risk of severe or fatal injuries in a crash or other
accidents, especially when the airbag deploys.

All occupants must sit properly and be properly restrained at all times.
Never let more people ride in the vehicle than there are seating positions with safety belts

available.

Always secure children in the vehicle with an approved and suitable restraint system ap-

propriate for their age, weight, and height

⇒ Child safety and child restraints, ⇒ Airbag sys-

tem.

Always keep your feet on the floor in front of the seat. Never rest them on the seat, in-

strument panel, out of the window, etc. The airbag system and safety belt will not be able to
protect you properly and can even increase the risk of injury in a crash.

WARNING

Always adjust seat, safety belts, and head restraints properly before driving and make sure
that all passengers are properly restrained.

Push the passenger seat as far back as possible. Always be sure that there are at least

10 inches (25 cm) between the front passenger's breastbone and the instrument panel.

Always adjust the driver's seat and the steering wheel so that there are at least 10 inches

(25 cm) between your breastbone and the steering wheel.

Adjust the driver's seat so that you can easily push the pedals all the way to the floor

while keeping your knee(s) slightly bent.

If these requirements cannot be met for physical reasons, contact an authorized

Volkswagen dealer or an authorized Volkswagen Service Facility to see whether adaptive
equipment is available.

Always hold the steering wheel on the outside of the steering wheel rim with your hands

at the 9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driv-
er's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands at other places

inside the steering wheel rim or on the steering wheel hub. Holding the steering wheel the
wrong way can cause serious injuries to the hands, arms, and head if the driver's airbag in-
flates.

Pointing the steering wheel toward your face decreases the ability of the driver's airbag to

help protect you in a collision.

Never drive with backrests reclined or tilted back farther than necessary to drive comfort-

ably. The farther back the backrests are tilted, the greater the risk of injury caused by incor-
rect positioning of the safety belts and improper seating position.

Never drive with the front seat passenger backrest tilted forward. If the front airbag de-

ploys, the front backrest can be forced backward and injure passengers on the rear seat.

Sit as far back as possible from the steering wheel and the instrument panel.
Always sit upright with your back against the backrest with the front seats properly ad-

justed. Never lean against or place any part of your body too close to the area where the air-
bags are located.

Rear seat passengers who are not properly seated and restrained are more likely to be

seriously injured in a crash.

WARNING

Improper adjustment of the seats can cause accidents and severe injuries.

Never adjust the seats while the vehicle is moving. Your seat may move unexpectedly and

you could lose control of the vehicle. In addition, you will not be in the correct seating posi-
tion while adjusting the seats.

Adjust the front seat height, angle and longitudinal direction only if the seat adjustment

area is clear.

The adjustment of the front seats must not be restricted by things in the footwell in front

or behind the seats.

WARNING

Some kinds of cigarette lighters can be lit unintentionally, or crushed causing a fire that can
result in serious burns and vehicle damage.

Always make sure that there are no lighters in the seat tracks or near other moving parts

before adjusting the seats.

Before closing a storage compartment, always make sure that no cigarette lighter can be

activated, crushed, or otherwise damaged.

Never leave a cigarette lighter in a storage compartment, on the instrument panel, or in

other places in the vehicle. Heat buildup in the passenger and luggage compartment of a
parked vehicle can result in temperatures in the vehicle that are much higher than the outside
temperatures, particularly in summer. High temperatures could cause the cigarette lighter to
catch fire.

Examples of improper seating positions

Please first read and note the introductory information and heed the WARNINGS

Not wearing or improperly fastening safety belts increases the risk of severe or fatal injuries. Safety
belts can work only when they are properly positioned on the body. An improper seating position
significantly impairs the protection provided by safety belts. This can cause severe or even fatal inju-
ries. Improper seating positions also increase the risk of serious injury or death when an airbag de-
ploys and strikes an occupant who is not in the proper seating position. The driver is responsible for all
passengers and especially children riding in the vehicle.

The following are only some examples of seating positions that will increase the risk of serious injury
or death.

Therefore, whenever the vehicle is moving:

Never stand up in the vehicle.
Never stand on the seats.
Never kneel on the seats.
Never ride with the seat backrest reclined.
Never lean up against the instrument panel.
Never lie down on the rear seat.
Never sit on the edge of the seat.
Never sit sideways.
Never lean out the window.
Never put your feet out the window.
Never put feet on the instrument panel.
Never rest your feet on the seat cushion or back of the seat.
Never ride in the footwell.
Never sit or stand on an armrest.
Never ride without your safety belt properly fastened.
Never ride in the luggage compartment.

WARNING

Contact with parts of the vehicle interior can cause serious personal injury in a crash.

Always make sure that all vehicle occupants stay in a proper seating position and are

properly restrained whenever the vehicle is moving.

Improper seating positions increase the risk of serious and fatal injury, especially when an

airbag deploys and strikes a passenger in an improper seating position.

Proper seating position

Fig. 32 The driver should never sit closer than 10 inches (25 cm) of the steering wheel.

Fig. 33 Proper safety belt positioning and head restraint adjustment.

Please first read and note the introductory information and heed the WARNINGS

The following describes the proper seating positions for the driver and passengers.

If you have a physical impairment or condition that prevents you from sitting properly on the driver seat
with the safety belt properly fastened and reaching the pedals, special modifications to your vehicle
may be necessary. Only the proper seating position ensures optimum protection by the safety belt and
airbag.

Contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility or call the
Volkswagen Customer CARE Center at 1-800-822-8987 for information about possible modifications
to your vehicle.

For your own safety and to reduce injuries in the event of sudden braking maneuvers or accidents,
Volkswagen recommends the following seating positions:

Applies to all vehicle occupants:

Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.

Position the back of your head as close as possible to the head restraint

⇒

fig. 32

and

⇒

fig. 33

.

Push the head restraint completely down for short people, even if the top of the head is then below

the upper edge of the head restraint.

Tall people should pull the head restraint all the way up.
Adjust the seat backrest angle to an upright position so that your back is in full contact with it when

the vehicle is moving.

Always keep both feet on the floor and in the footwell whenever the vehicle is moving.

Always adjust and fasten safety belts properly

⇒ Safety belts.

Driver - seat and steering wheel adjustment:

Adjust the steering wheel so that there are at least 10 inches (25 cm) between the steering wheel

and your breast bone

⇒

fig. 32

. When adjusting the proper distance to the steering wheel, grasp the

top of the steering wheel with your elbows slightly bent.

Always hold the steering wheel on the outside of the steering wheel rim with your hands at the

9 o'clock and 3 o'clock positions to help reduce the risk of personal injury if the driver's airbag inflates.

Never hold the steering wheel at the 12 o'clock position or with your hands at other places inside

the steering wheel rim or on the steering wheel hub. Holding the steering wheel the wrong way can
cause serious injuries to the hands, arms, and head if the driver's airbag inflates.

Adjust the steering wheel so that the steering wheel cover points at your chest and not at your

face. Pointing the steering wheel toward your face decreases the ability of the driver's airbag to help
protect you in a collision.

Adjust the driver's seat so that you can easily push the pedals all the way to the floor while keeping

your knee(s) slightly bent.

Adjust the seat height so that the top point of the steering wheel can be reached.
Always keep both feet in the footwell so that you are in control of the vehicle at all times.

Passenger - front seat adjustment:

Push the passenger seat as far back as possible in order to ensure optimum protection if the

airbag is deployed.

Manual controls on the driver and front passenger seats

Fig. 34 Driver seat: Manual seat adjustment controls.

Please first read and note the introductory information and heed the WARNINGS

The controls on the front passenger seat mirror those on the driver seat.

The illustration and information in this section describes all possible seat controls. The number of
controls may vary depending on the version of the seat.

There may be manual and electrical controls on the same seat.

fig. 34

Function

Action

(1)

Fold the seat backrest
forward or back into
place (2-door vehicles
only)

Folding forward: Pull lever and fold
seat backrest forward. Push the seat
forward at the same time.

Folding back into place: Slide the seat
back as far as it will go until it clicks
into place. The backrest releases
automatically and can be folded
backwards. Engage the seat backrest
in an upright position.

(2)

Adjust the lumbar sup-
port

Push the lever forward or pull it back-
ward.

fig. 34

Function

Action

(3)

Adjust the backrest an-
gle.

Lean forward and turn the adjuster
wheel forward or backward.
If the vehicle has an electrical control
for adjusting the backrest angle, see
⇒

fig. 35

(2)

.

(4)

Adjust the seat height.

Pull the lever up or push it down.

(5)

Move the front seat for-
ward or back.

Pull the lever up and move the front
seat. The front seat must lock in place
after the lever is released!

Electrical controls on the driver and front passenger seats

Fig. 35 Driver seat: Electrical controls to move the seat backward or forward, and adjust seat cushion height
and backrest angle (if equipped).

Fig. 36 Lumbar support control (if equipped).

Please first read and note the introductory information and heed the WARNINGS

If your vehicle is equipped with electrical controls for the front seats, the controls on the front passen-
ger seat either mirror those on the driver seat or there may be different combinations of electrical and
manual controls.

There may be manual and electrical controls on the same seat.

Press the switch in the direction of the arrow

⇒

fig. 35

:

(1)

(A)

Slide the seat forward or back.

(B)

Adjust the seat cushion angle.

(C)

Raise or lower the seat cushion.

(2)

(D)

Adjust the backrest angle.

Press the switch in the corresponding area

⇒

fig. 36

:

(1)

or

(2)

Adjust the curve of the lumbar support.

(3)

or

(4)

Adjust the height of the lumbar support.

WARNING

Improper use of electrical seat controls can cause serious personal injuries.

The front seats in your vehicle can be electrically adjusted even when the vehicle key has

been removed from the ignition or, on a vehicle with Keyless Access, even if there is no key
in the vehicle.

Never leave children and persons who need help in the vehicle alone because the unsu-

pervised use of the electric seat adjustments can result in serious personal injury.

Always make sure that no one is in the way while the front seats are being adjusted, or

while calling up the stored memory settings for the front seats. In an emergency, stop auto-
matic seat adjustment by pressing a seat adjustment switch.

NOTICE

To help prevent damage to electrical parts in the seat, do not kneel on the front seats or apply
concentrated pressure to a small area of the seat or backrest.

If the vehicle battery is too weak, the electrical seat adjustment controls may not work.

Starting the electric motor may stop seat adjustment.

When entering and exiting the vehicle, be careful not to come into contact with any switches that

could change the seat adjustment.

Adjusting the front and rear head restraints

Fig. 37 Adjusting the front head restraints.

Fig. 38 Adjusting the rear head restraints.

Please first read and note the introductory information and heed the WARNINGS

on

page 75.

All seats are equipped with head restraints. The rear center head restraint is designed only for the
center seat on the rear bench. Therefore, only install the center head restraint in the center position.

There are notches in the head restraint guide rods so that the head restraint can lock into place. Only
properly installed head restraints can lock into place at the adjustment range notches. In order to
prevent inadvertent removal of the head restraints after installation, there are stops at the top and
bottom of the adjustment range.

Adjusting the height

Pull the head restraint up in the direction of the arrow, or push it down while pressing the button

⇒

fig. 37

(1)

or

⇒

fig. 38

(1)

⇒

.

The head restraint must lock securely in the position selected.

Proper head restraint adjustment

Adjust head restraints so that the upper edge of the head restraint is at least at eye level or higher.
Position the back of the head as close as possible to the head restraint.

Adjusting the head restraint for short people

Push the head restraint down as far as it will go, even if this means the person's head is still below the
top edge of the head restraint. A small gap may remain between the head restraint and the backrest
when the head restraint is all the way down.

Adjusting the head restraint for tall people

Pull the head restraint up as far as it will go.

WARNING

Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.

Always drive with the head restraints in place and properly adjusted to help minimize the

risk of neck injury in a crash.

Every person in the vehicle must have a properly adjusted head restraint to minimize the

risk of neck injury in a crash. Each head restraint must be adjusted according to the occu-
pants' size so that the upper edge is even with the top of the person's head, but no lower than
eye level. Always sit so that the back of your head is as close as possible to the head re-
straint.

Never adjust head restraint while driving.

Removing and reinstalling the front head restraints

Fig. 39 Removing the front head restraints.

Please first read and note the introductory information and heed the WARNINGS

All seats are equipped with head restraints. For instructions on removing and reinstalling the rear head

restraints, see

⇒ Removing and reinstalling the rear head restraints.

Removing the front head restraints

Sit in the back seat behind the head restraint you want to remove. Pull the head restraint all the

way up

⇒

in Adjusting the front and rear head restraints . Recline the backrest with the head

restraint so that there is enough overhead clearance to remove it.

Slide a flat object, such as a plastic credit card, underneath the right side of the cap (left side if

sitting behind the head restraint) on the right-hand seat guide rod

⇒

fig. 39

(1)

to unlock the head

restraint.

Push the flat object (plastic card) in against the guide rod to depress a release button located

under the cap (not visible).

Use one hand to hold the release button in with the flat object. With your other hand, lift the same

guide rod slightly to expose a notch in the rod at the bottom (can be seen and felt with fingers). The
right-hand guide rod is now released.

To release the left-hand guide rod, press the flat object in (towards guide rod) and hold.
Pull the head restraint out completely.

Installing the front head restraints

Position head restraint properly over the head restraint guides of the respective seat backrest and

insert the head restraint into the guides.

Push the head restraint down

⇒

fig. 39

.

Adjust the head restraint according to the occupant's size

⇒ Adjusting the front and rear head

restraints.

WARNING

Driving without head restraints or with improperly adjusted head restraints increases the risk
of serious injuries in a collision.

Always drive with the head restraints in place and properly adjusted to help minimize the

risk of neck injury in a crash.

Always reinstall head restraints as soon as possible so that vehicle occupants are proper-

ly protected.

NOTICE

When removing or reinstalling the head restraint, take care that the head restraint does not
strike the headliner or other parts of the vehicle. The headliner or other parts of the vehicle
could otherwise be damaged.