Volkswagen e-Golf (2015 year). Instruction — part 17

Preparing to charge the high-voltage battery

Please first read and note the introductory information and heed the WARNINGS

Always deactivate the electric drive before the charging procedure and leave it switched off during the
charging procedure. If the electric drive is not deactivated before charging, it will be deactivated auto-
matically when you insert the charging connector into the charging socket and can only be reactivated
after the charging connector has been disconnected.

Checklist

The following activities should be performed before you start the charging process:

Move the selector lever to P

Switch on the electronic parking brake

Deactivate the electric drive

Connect the charging cable

Never switch on the motor and ignition during the charging process.

Charging cable

Fig. 135 Charging cable

Fig. 136 Control module on charging cable

Please first read and note the introductory information and heed the WARNINGS

The vehicle may be supplied with a charging cable for 110 Volt GFI outlets

⇒

fig. 135

.

Depending on the vehicle, a charging cable for charging on charging stations may also be included
with the vehicle.

Charging cable for 110 Volt GFI outlets

The charging cable increases the electrical safety when charging on 110 Volt outlets. Before using the
charging cable, please carefully read and heed the information and safety notices on the charging
cable label as well as the information about the procedure for charging with an alternating current (AC
charging)

Charging may be limited if the vehicle is charged in direct proximity to high-voltage cables using the
charging cable for 110 Volt outlets.

Key to

⇒

fig. 136

(1)

Malfunction warning light

(2)

Charging error warning light

(3)

Test button

(4)

Voltage indicator light

(5)

Charging process indicator light

(6)

Reset button

When the charging cable for mains sockets is connected to the socket and the vehicle, the protection
unit will automatically perform a self-test.

(2)

,

(4)

,

(5)

and

(6)

will light up red and green or yellow for

about 3 seconds during the test. The self-test is repeated automatically every 4 hours during charging.

Control module display

⇒

fig. 136

:

No.

Display

Meaning

Proper re-

sponse

(4)

Lights up

Charging cable

is properly con-

nected to an

outlet and ready

to charge.

Start the charg-

ing process

(4)

(5)

Lights up

Charging cable

is ready to

charge and in

stand-by mode.

Vehicle is ready

to charge, charg-

ing process has

not yet started.

-

(4)

Lights up

Charging cable

-

Control module display

⇒

fig. 136

:

No.

Display

Meaning

Proper re-

sponse

(5)

Flashes

is connected to

the vehicle.

High-voltage

battery is being

charged.

(1)

(4)

Flashes

The charging

cable is con-

nected to an

outlet without a

Ground Fault

Circuit (GFI).

The high-voltage

battery is not

being charged.

Connect charg-

ing cable to a

110 Volt outlet

with a Ground

Fault Circuit

(GFI).

Lights up

Charging cable

is connected to a

110 Volt outlet,

but an error was

detected by the
control module.

The high-voltage

battery is not

being charged.

Disconnect the

charging cable

from the 110 Volt

outlet and plug it

back in. If the

error comes

back again, get

expert assis-

tance from a

qualified electri-

cal installation

specialist.

Control module display

⇒

fig. 136

:

No.

Display

Meaning

Proper re-

sponse

(1)

(2)

(4)

Lights up

During the

charging pro-

cess: The con-

trol unit detected

a residual cur-

rent, the charg-

ing process is

interrupted.

Dangerous con-

tact voltage

damaged isola-
tion detected at

the voltage

source. High-

voltage battery is

not being

charged.

Or: Damaged

isolation detect-

ed in the vehi-

cle’s high-

voltage system.

Get expert assis-

tance from a

qualified electri-

cal installation

specialist.

During the test-

ing of the

Ground Fault

Circuit (GFI):

The test button

(3)

was pressed

for longer than 3

seconds. The

high-voltage

battery is not

being charged.

Press the reset

button

(6)

for at

least 3 seconds.

(1)

(2)

Flashes

Charging cable

Have charging

Control module display

⇒

fig. 136

:

No.

Display

Meaning

Proper re-

sponse

(4)

Lights up

is connected to a

110 Volt outlet,

but an error was

detected by the
control module.

The high-voltage

battery is not

being charged.

cable checked

by a qualified

electrical special-

ist. Go to an

authorized

Volkswagen

dealer or

Volkswagen

service facility for

assistance.

(2)

(4)

Lights up

The vehicle’s

system detected

an error in the

connected

charging cable.

The high-voltage

battery is not

being charged.

Disconnect the

charging cable

from the 110 Volt

outlet and the

vehicle and plug

it back in. Should

the error occur

again, get expert

assistance from
a qualified elec-

trical installation

specialist.

(1)

(2)

Lights up

An overheating

- Let the charg-

Control module display

⇒

fig. 136

:

No.

Display

Meaning

Proper re-

sponse

(4)

Flashes

of the charging

cable was de-

tected. The high-
voltage battery is

not being

charged. An

overheating can

be caused by:

- A damaged 110

Volt outlet

- Ambient tem-

perature above

113 °F (45 °C)

- A damaged

charging cable

ing cable cool

down.

- Should the

error occur

again, have

charging cable

checked by a

qualified electri-

cal specialist. Go

to an authorized

Volkswagen

dealer or

Volkswagen

service facility for

assistance.

(1)

Lights up

The system de-

tected fluctua-

tions in the volt-

age. The high-

voltage battery is

not being

charged

- The charging

process will con-

tinue automati-

cally once the

voltage is stable

again.

- If necessary try

connecting the

cable to another

110 Volt outlet.

- Should the

error occur

again, get expert

assistance from
a qualified elec-

trical installation

specialist.

(4)

Flashes

(2)

Flashes

Excess voltage

- Disconnect the

Control module display

⇒

fig. 136

:

No.

Display

Meaning

Proper re-

sponse

(4)

Lights up

was detected by

the control unit.

The high-voltage

battery is not

being charged.

charging cable

from the 110 Volt

outlet and the

vehicle and plug

it back in.

- If necessary try

connecting the

cable to another

110 Volt outlet.

- Should the

error occur

again, have

charging cable

checked by a

qualified electri-

cal specialist. Go

to an authorized

Volkswagen

dealer or

Volkswagen

service facility for

assistance.

Enabling the charging process

After a successful self-test, press the button

(1)

to set the protection unit to ready and enable the

charging process. The LED in the protection unit symbol

(2)

lights up green.

Ending the charging process

If you want to interrupt the high-voltage battery charging process before charging is completed, the
charging process must be interrupted or ended on the vehicle

Checking the Ground Fault Circuit (GFI) of the 110 Volt outlet

The GFI should be checked once a month. Carry out this procedure with the charging cable connected
to the 110 Volt outlet and the vehicle. The charging process has to be deactivated:

Press the test button

(3)

on the control unit of the charging cable for at about 3 seconds.

If the test was successful, the warning lights

(1)

and

(2)

will light up. Should these warning lights

not light up or other lights should light up or flash, an error occurred while testing.

After a successful test and if error occurred, you can start the charging process by pressing the

rest button

(6)

for at least 3 seconds.

Temperature monitoring

During the charging process the charging cable can become slightly warmer. This is normal and no
cause for concern

If the control unit or the charging cable becomes too hot, the charging current will automatically be
reduced If the control unit or the charging cable continues to get hot even at the lowest charging
current, the protection unit will be switched off, and will remain switched off until it has cooled down
sufficiently.

If no other sources of heat, such as direct sunlight, can be identified as relevant, have the outlet
checked by properly qualified and trained experts.

Charging cable for charging at charging stations (if equipped)

Keep the charging cable for charging at a charging station safely in its bag in the luggage compart-
ment. Follow the operating manual for the charging station. Before using the charging cable, read the
procedure for charging with alternating current

WARNING

Charging the high-voltage battery improperly, using improper or damaged outlets and charg-
ing cables, improper handling of the high-voltage battery or failure to follow safe charging
procedures can cause short circuits, electric shock, explosions, fire, burns, injuries and
death.

Always connect the charging cable to a properly functioning 110 Volt Ground Fault Circuit

(GFI) wall outlet. The outlet must be properly protected from water, moisture and other fluids.

Always check the fuse protection of the GFI outlet before connecting the charging cable.
Never connect the charging cable to a conventional power outlet, regardless of whether

the outlet is protected or not.

Never use the charging cable with an extension cord of any kind.
Never let plugs or connectors come into contact with water, moisture, or any other fluids.
Never use any charging cable if it is damaged and never use the charging cable with a

damaged GFI outlet.

Never attempt to alter or repair cables or other electrical components.
Never let anybody stay in the vehicle while the high-voltage battery is charging.
Never do any kind of work on the outside or inside of the vehicle while the high-voltage

battery is charging.

Always disconnect the charging cable completely from the vehicle before starting the

motor.

WARNING

If you are not familiar with the outlet or the electrical installation or it has not been checked
by qualified experts, never use it for charging. Even very low charging currents can cause
serious damage and in particular fires if the socket or electrical installation is in bad condi-
tion. If necessary, get expert assistance from a qualified electrical installation specialist.

WARNING

If a 110 Volt outlet is being used for charging, never charge 2 or more vehicles on outlets of
the same fuse at the same time. Use a different fuse circuit for charging another vehicle. Al-
ways comply with the maximum load for the fuse circuit used. If necessary, get expert assis-
tance.

NOTICE

The supplied charging cable for 110 Volt outlets should always be carried in the vehicle.

NOTICE

Always follow the manufacturer's information and instructions on using the charging station.

NOTICE

The supplied charging cable for 110 Volt outlets has been developed and approved for this
vehicle. Do not use the charging cable to charge other vehicles. This applies in particular for
vehicles that do not have DC residual current protection.

NOTICE

Always end the charging process before disconnecting the charging cable.

NOTICE

Always connect the charging cable directly to a 110 Volt outlet. Never use the charging cable
together with an extension cable, a cable reel, a multiple socket outlet or an adapter such as a
regional adapter or timer.

If the charging cable is connected to a 110 Volt outlet with other electrical consumers on the

same electrical circuit, the fuse in the electrical circuit can be triggered. If this happens the high-
voltage battery will not be charged. Switch off other consumers on the electrical circuit or choose
another electrical circuit. If necessary, have the electrical installation checked by qualified experts.

Protect the control unit on the charging cable and the connector from heat, especially from

sunlight, during charging.

If the vehicle is close to high-voltage cables during charging, charging may be restricted.

Charging with alternating current (AC charging)

Please first read and note the introductory information and heed the WARNINGS

The vehicle comes with a charging cable for 110 Volt outlets. When using the supplied charging cable,
always follow the information and safety instructions for the charging cable. Depending on the vehicle,
a charging cable for charging on charging stations may also be included with the vehicle.

Please carefully read and heed the general information on charging the high-voltage battery and on
preparing to charge the high voltage battery

Connecting the charging cable

Connect the charging cable as follows

⇒

in Charging cable

Unlock the vehicle with the remote control vehicle key or press the central locking button on the

driver door to unlock the vehicle from the inside

Press on the rear of the charging socket flap and open it.
If necessary, take the supplied charging cable from the luggage compartment.
Connect the connector on the supplied charging cable 110 Volt outlets to a suitable outlet.
OR: Connect the charging cable for charging on a charging station to the charging station.
OR: Take the charging cable from the charging station.
OR: Take the charging cable from the home-charging station (Wallbox).
Insert the charging connector on the charging cable into the charging socket on the vehicle

⇒

fig. 134

. Once the charging connector has been detected, the charging process indicator will light up

yellow and the indicator lamp will light up in the instrument cluster display.

In addition, the charging connector is locked so that it cannot be removed from the charging sock-

et. If the charging connector cannot be locked by the vehicle, the charging process indicator will light
up red after approximately 10 seconds and the high-voltage battery will not be charged. Pull out the
charging connector and insert it into the charging socket again. If necessary, go to an authorized
Volkswagen dealer or authorized Volkswagen service facility and have the charging socket checked.

The charging process always starts automatically. Alternatively the charging process can be started

immediately by pressing the immediate charging button

⇒

fig. 139

. When the charging process is

active, the charging process indicator

⇒

fig. 137

(1)

pulses green and the indicator light in the

instrument cluster flashes yellow. The remaining charging time is also shown in the instrument cluster
display.

Ending the charging process

Pressing the immediate charging button

⇒

fig. 139

during charging ends the charging process

without unlocking the charging connector. The charging process can be restarted by pressing the
immediate charging button again.

When the vehicle is unlocked using the button on the vehicle key or the button in the driver door,
the charging connector is also unlocked and the charging process is interrupted for about 30 seconds.
The charging process is ended when the charging connector is removed from the charging socket
within this time. If the vehicle has been unlocked, the charging connector can be removed from the
charging socket as follows.

Remove the charging connector from the charging socket

⇒

fig. 134

.

Disconnect the charging cable from the 110 Volt outlet or from the charging station or put the

charging cable back in the charging station.

If necessary stow the charging cable away securely in the luggage compartment.
Close the charging socket flap.

If the charging connector is not removed from the charging socket within 30 seconds of the vehicle
being unlocked, the charging connector will be locked again and the charging process continues. If

you ended the charging process by pressing the immediate charging button

⇒

fig. 139

it can be

continued by pressing the button again.

If you cannot remove the charging connector after the charging process has been completed, manual-
ly unlock the charging connector and remove it. If the charging connector cannot be removed after
manual unlocking, get expert assistance.

NOTICE

Always follow the manufacturer's information and instructions on using the charging station.

Charging with direct current (DC charging)

Please first read and note the introductory information and heed the WARNINGS

The vehicle can be charged with a direct current on a corresponding DC charging station.

Please carefully read and heed the general information on charging the high-voltage battery and on
preparing to charge the high-voltage battery

Connecting the charging cable

Connect the charging cable as follows

⇒

in Charging cable

Unlock the vehicle with the remote control vehicle key or press the central locking button on the

driver door to unlock the vehicle from the inside

Press on the rear of the charging socket flap and open it.

Remove the charging socket cap on the lower part of the charging socket

⇒

fig. 134

(B)

.

Take the charging cable from the charging station.
Insert the charging connector on the charging cable into the charging socket on the vehicle

⇒

fig. 134

. Once the charging connector has been detected, the charging process indicator will light up

yellow and the indicator lamp will light up in the instrument cluster display.

In addition, the charging connector is locked so that it cannot be removed from the charging sock-

et. If the charging connector cannot be locked by the vehicle, the charging process indicator will light
up red after approximately 10 seconds and the high-voltage battery will not be charged. Pull out the
charging connector and insert it into the charging socket again. If necessary, go to an authorized
Volkswagen dealer or authorized Volkswagen service facility and have the charging socket checked.

Depending on the charging station, it may be necessary to enable the charging station before starting
charging. Follow the corresponding instructions on the charging station.

The charging process is generally automatically started by the vehicle. Further steps may be needed
on some charging stations. The charging process may start with a slight delay. If the charging process
is interrupted during this period, the charging connector can only be removed from the charging socket

after a short delay. When the charging process is active, the charging process indicator

⇒

fig. 137

(1)

pulses green and the indicator light in the instrument cluster flashes yellow. The remaining charging
time is also shown in the instrument cluster display.

Ending the charging process

End the charging process by pressing the immediate charging button or end it on the charging
station. Unlock the vehicle with the button on the vehicle key or with the button in the driver door.

The charging connector can then be removed from the charging socket as follows

⇒

in Charging

cable:

Remove the charging connector from the charging socket

⇒

fig. 134

.

Put the charging cable back in the charging station.

Place the charging socket cap back on the lower part of the charging socket

⇒

fig. 134

(B)

.

Close the charging socket flap.

If you cannot remove the charging connector after the charging process has been completed, manual-
ly unlock the charging connector and remove it. If the charging connector cannot be removed after
manual unlocking, get expert assistance.

Continuing the charging process

Once interrupted, the DC charging process using direct current cannot be continued by pressing the
immediate charging button . If you want to continue the charging process after an interruption, the
charging cable must be disconnected from the vehicle and connected again or the charging process

restarted on the charging station

⇒

.

NOTICE

Always follow the manufacturer's information and instructions on using the charging station.

Charging process indicator

Fig. 137 In the high-voltage battery charge port: Charging process indicator light 1 and information label 2

Fig. 138 Charging process information label

Please first read and note the introductory information and heed the WARNINGS

An active charging process is indicated in the instrument cluster by the yellow flashing indicator light

together with the remaining charging time in the instrument cluster display

⇒

fig. 9

.

The current charging status is displayed directly on the charging socket while the high-voltage battery

is being charged

⇒

fig. 137

(1)

. Different states are indicated by different colors.

Key to

⇒

fig. 138

:

Charging pro-

cess indicator

light

⇒

fig. 137

(1)

Meaning

Proper re-

sponse

(1)

Lights up green

permanently.

High-voltage

battery charging

process has

been completed.

Disconnect the

charging con-

nector and close

the charging

socket flap.

(2)

Flashes green

permanently.

High-voltage

battery is being

charged.

-

(3)

Lights up yellow

briefly.

Charging cable

is connected and

has been detect-

ed by the vehi-

cle.

-

Lights up yellow

permanently.

The charging

cable is con-

nected but there

is no current.

Have the power

supply or the

outlet checked. If

necessary, seek

expert help.

OR: The vehicle

has automatical-

ly unlocked the

charging cable

connector.

Remove the

charging cable

connector.

(4)

Flashes yellow.

The selector

lever is not in

position P (Park).

Place the selec-
tor lever in posi-

tion P (Park)

Key to

⇒

fig. 138

:

Charging pro-

cess indicator

light

⇒

fig. 137

(1)

Meaning

Proper re-

sponse

(5)

Lights up red.

Charging cable

connector could

not be locked

properly in the

charging socket

of the vehicle.

Check whether

the charging

connector is

plugged in cor-

rectly. Pull out

the charging

cable connector
and insert it into

the charging

socket again.

Get expert assis-

tance if neces-

sary.

Flashes red.

Error in charging

system. The
high-voltage

battery cannot

be charged.

Get expert assis-

tance.

Immediate charging

Fig. 139 In the high-voltage battery charge port: Immediate charging button 1.

Please first read and note the introductory information and heed the WARNINGS

The immediate charging button can be used to start the charging process manually, or to interrupt or
end the charging process, if needed.

Depending on the charging process, the button can be used in different ways (see Charging with

alternating current (AC charging) or

⇒ Charging with direct current (DC charging)).

Cruise control

Introduction

In this section you’ll find information about:

Indicator lights

Cruise control operation

The cruise control helps maintain an individually stored constant speed when driving above about
15 mph (20 km/h).

Cruise control slows down the vehicle only by reducing the flow of power to the electric motor, not by

braking

⇒

.

More information:

Shifting
Parts, accessories, repairs, and modifications

WARNING

Using the cruise control when it is not possible to drive safely at a constant speed can be
dangerous and can lead to an accident and serious personal injuries.

Never use cruise control when driving in heavy or varying traffic or when you cannot keep

a safe distance between you and the vehicles ahead of you.

Never use cruise control on steep, winding, or slippery roads (such gravel roads, wet

roads, or snowy or icy roads) or on roads with standing water.

Never use cruise control when driving off-road or on unpaved roads.
Always adjust your speed and the distance you keep between you and the vehicles ahead

of you to the road, traffic, weather, and visibility conditions.

To help prevent unintended operation of cruise control, switch the system off when it is

not being used.

It is dangerous to use the Resume feature when the previously set speed is too high for

the existing road, traffic, or weather conditions.

When going downhill, the cruise control may not be able to maintain a constant speed.

The vehicle will speed up because of its own weight. Downshift and/or use the foot brake to
slow the vehicle.