Volkswagen e-Golf (2015 year). Instruction — part 1

Side view

Fig. 1 Vehicle side overview.

Key to

fig. 1

:

(1)

Roof antenna

(2)

Battery charge port cover

(3)

Outside door handles

(4)

Outside mirror:
– Additional turn signal light

(5)

Area for e-Golf emblem

(6)

Lift points for the jack

Front view

Fig. 2 Vehicle front overview.

Key to

fig. 2

:

(1)

Windshield area:
– Windshield wipers
– Rain sensor (if equipped)
– Low-light sensor (if equipped)

(2)

Electric motor hood release

(3)

Area for e-Golf emblem

(4)

Headlights (on both left and right)

(5)

Park Distance Control (PDC) sensors (if equipped)

(6)

static cornering lights (on left and right)

(7)

Threaded hole for the front towing eye (behind cover)

Rear view

Fig. 3 Vehicle rear overview.

Key to

fig. 3

:

(1)

High-mounted brake light

(2)

Rear window:
– Rear window defroster
– Rear windshield wiper

(3)

Volkswagen emblem for opening the rear hatch

(4)

Taillights (on both left and right)

(5)

Area for e-Golf emblem

(6)

Area for the Rear View Camera system (if equipped)

(7)

Park Distance Control (PDC) sensors (if equipped)

(8)

License plate lights

(9)

Threaded hole for the rear towing eye (behind cover)

Driver door overview

Fig. 4 Overview of controls in the driver door.

Key to

fig. 4

:

(1)

Door handle

(2)

Power locking button for locking and unlocking the vehicle –

(3)

Knob for adjusting the outside mirrors:
– Adjusting outside mirrors – –
– Outside mirror heating

(4)

Switches for operating the power windows:
– Power windows

– Safety switch for rear power windows

(5)

Indicator light for the power locking system

(6)

Lever for releasing the electric motor hood

(7)

Storage compartment

(8)

Bottle holder

(9)

Reflector

Driver side overview

Fig. 5 Driver side overview.

Key to

fig. 5

:

(1)

Instrument cluster:
– Instruments
– Display
– Warning and indicator lights

(2)

Headlight switch :
– Off position
– Automatic headlights

(if equipped)

– Parking lights

(if equipped)

– Low beams

– Fog lights

(if equipped)

(3)

Lever for:
– Turning high beams on or off

–

– Headlight flasher

x

– Turn signals

– Cruise control –

–

,

– –

(4)

Windshield wiper and washer lever:
– Windshield wiper

–

– Intermittent operation for the front windshield wipers
– Interval settings for the wipers or sensitivity for the rain sensor

– Windshield wiper

– “One-tap wiping” x
– Windshield wiper

– Automatic wipe/wash for windshield
– Rear window wiper

– Rear window automatic wipe/wash
– Lever with buttons for the Volkswagen Information System (Basic version)

,

... 17

(5)

Multi-function steering wheel controls (if equipped): , . . . . . . . . . . . . . ... 17, 284
– Volume setting for radio, navigation system notifications (if applicable), or telephone

calls

–

– Voice control activation

– Display Phone main menu or accept telephone calls

– Audio, navigation –

– Control buttons for the Volkswagen Information System (Premium version) # – –

∃ ,

,

– Cruise control buttons

,

,

,

, – -

(6)

Ignition switch (vehicles without Keyless Access)

(7)

Dimmer control for the instrument and switch illumination

(8)

Lever for the adjustable steering wheel

(9)

Horn (only works when the ignition is switched on)

(10)

Pedals

(11)

Driver front airbag

(12)

Air vents –

–

(13)

Storage compartment

Upper center console

Fig. 6 Overview of the upper center console.

Key to

fig. 6

:

(1)

Button for the emergency flashers

(2)

PASSENGER AIR BAG

light (front airbag for front seat passenger)

(3)

Infotainment system
– User information display

– Radio

⇒ Booklet

Radio, Navigation System

– Navigation system

⇒ Booklet

Radio, Navigation System

(4)

Controls for:
– Manual air conditioning
– Climatronic

(5)

Air vents –

–

(6)

Passenger seat heating button

(7)

Driver seat heating button

Lower center console

Fig. 7 Overview of the lower center console.

Key to

fig. 7

:

(1)

Lever for automatic transmission

(2)

Parking brake lever

(3)

Storage compartment with cup holders

(4)

Storage compartment

– With AUX-in jack or Media Device Interface (MDI)/(MEDIA-IN)

⇒ Booklet

Radio, Navi-

gation System

(5)

Starter button

–

–

(for vehicles with Keyless Access)

(6)

Center armrest:
– With storage compartment
– With 12 Volt socket

(7)

Button for Park Distance Control (if equipped)

(8)

12 Volt socket

(9)

Card holder

Instrument cluster

Introduction

In this section you’ll find information about:

Instrument overview

Displays

Service reminder display

More information:

Warning and indicator lights
Volkswagen Information System
Infotainment system
Shifting

Service reminder information

⇒ Booklet

Warranty and Maintenance

WARNING

Driving on today's roads demands the full attention of the driver at all times. Driver distrac-
tion causes accidents, collisions and serious personal injury!

Never use the buttons in the instrument cluster while driving.

Instrument overview

Fig. 9 Instrument cluster in the instrument panel.

Please first read and note the introductory information and heed the WARNINGS

Instrument explanations

⇒

fig. 9

:

(1)

Power display

The current power level is displayed in kilowatts (kW).

When the electric drive is activated, the display changes from

to

(2)

Power availability display

Displays the current power availability.

(3)

Displays

(4)

Reset, set, and display button

(5)

Speedometer

(6)

Charge level display

Displays the charge level of the high-voltage battery

Displays

Fig. 10 In the instrument cluster display: A: Open electric motor hood, B: Open rear hatch, C: Open front
driver side door, D: Open rear passenger side door.

Please first read and note the introductory information and heed the WARNINGS

Depending on the vehicle model and equipment level, different information may be shown in the
instrument cluster display.

Open doors, electric motor hood, or rear hatch

⇒

fig. 10

Warning and information texts
Odometer displays
Time
Outside temperature
Compass display
Selector lever position
Driving data display and menus for different settings
Service reminder display

Radio and navigation information

⇒ Booklet

Radio, Navigation System

Telephone information

⇒ Booklet

Mobile phone package

Open doors, hood, and rear hatch

The instrument cluster display indicates if any doors, the electric motor hood, or rear hatch are open
once the vehicle has been unlocked, and while the vehicle is in motion. There may also be an audible
warning chime. Different models and equipment versions may have different displays.

Key to

⇒

fig. 10

See

Key to

⇒

fig. 10

See

A

Stop!

The electric motor hood is open or not
properly closed.

B

Stop!

The rear hatch is open or not properly
closed.

C, D

Stop!

One or more vehicle doors open or not
properly closed.

Warning and information texts

The status of various vehicle functions and components is monitored when the ignition is switched on
and while driving. Malfunctions are indicated by red and yellow warning symbols with text messages in

the instrument cluster display (

⇒ page Error! Bookmark not defined., Warning and indicator lights).

In some cases, they may also be signaled acoustically. The display can vary depending on the instru-
ment cluster model.

Type of no-
tification

Symbol

color

1

Explanation

Priority 1
warning
message

Red

Symbol flashing or lit – sometimes with acoustic
warnings.

Stop!

⇒ !

Check malfunction and take corrective action.
Contact an authorized Volkswagen dealer or an
authorized Volkswagen Service Facility for assis-
tance if necessary.
Menus cannot be accessed when a priority 1
warning message is displayed. The warning
message will turn off automatically after a few
seconds. You can confirm and turn off some
warning messages by pressing the

but-

ton on the windshield wiper lever or the

button

on the multi-function steering wheel.

1

Displayed in color on an instrument cluster with color display.

Type of no-
tification

Symbol

color

1

Explanation

Priority 2
warning
message

Yellow Symbol flashing or continuously lit – sometimes

with acoustic warnings.
Malfunctions or low operating fluid levels may
cause vehicle damage and vehicle breakdown
⇒ .

Check malfunction as soon as possible. Contact
an authorized Volkswagen dealer or an author-
ized Volkswagen Service Facility for assistance if
necessary.

Information
text

–

Information about various vehicle situations.

Odometer displays

The odometer indicates the total distance driven by the vehicle.

The trip odometer (trip) shows the distance driven since the last time the trip odometer was reset.
The last digit indicates 1/10 mile (100 meters).

Press the

button in the instrument cluster briefly

⇒ Instrument overview to reset the trip odometer

to 0.

Time

To set the time, press and hold the

button in the instrument cluster

⇒ Instrument overview until

the word Time appears in the display. The doors must be closed.

Release the button. The time is shown in the display and the hour setting is highlighted.
Press the

button repeatedly until the correct hour is displayed. Press and hold the button to

scroll through quickly.

Once you have set the hour, wait a few seconds until the minutes display is highlighted.
Press the

button repeatedly until the correct minutes are displayed. Press and hold the button

to scroll through quickly.

Release the button to finish setting the clock.

On appropriately equipped vehicles, you can also set the time in the Infotainment system by pressing
the

button followed by the

and Time and date function keys

⇒ Menu and system settings

(SETUP).

Outside temperature display

At outside temperatures below about +39 °F (+4 °C), a “snowflake symbol” appears in the display.

The symbol remains on until the outside temperature rises above +43 °F (+6 °C)

⇒

.

When the vehicle is not moving or when you are driving at very low speeds, the temperature displayed
may be slightly higher than the actual outside temperature.

The measurement range is from -49 °F (-45 °C) to +169 °F (+76 ).

Compass display

On vehicles equipped with compass display, the current compass direction is indicated in the instru-
ment cluster display when the ignition (or the navigation system, if equipped) is switched on.

Selector lever positions

The selector lever position is shown both on the side of the selector lever and in the instrument cluster

display

⇒ Shifting.

WARNING

Failure to heed warning lights and instrument cluster text messages can cause the vehicle to
break down in traffic and result in a collision and serious personal injury.

Never ignore warning lights or text WARNINGS.
Always stop the vehicle as soon as it is safe to do so.
Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-

lytic converter and exhaust system can come into contact with flammable materials under the
vehicle, such as dry grass, brush, spilled fuel, etc.

A broken down vehicle presents a high accident risk for itself and others. Switch on

emergency flashers and set up a warning triangle to warn oncoming traffic.

WARNING

Roads and bridges may be dangerously icy even if the outside air temperature is above freez-
ing.

If you use the outside temperature display to tell you about frost conditions, remember

that roads can even ice over at temperatures above +39 °F (+4 °C). Always remember: even if
the “snowflake symbol” is not displayed, there could still be black ice on the road.

Never rely exclusively on the outside temperature display.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

The instrument cluster displays and their arrangement may vary depending on the vehicle model.

For displays without warning and information messages, malfunctions are only signaled with indicator
lights.

Depending on vehicle equipment, some settings and displays may also appear in the Infotain-

ment system.

If there are multiple warning messages, the symbols are displayed for several seconds in order of

importance. The symbols are displayed until the cause has been corrected.

If warning messages are displayed when the ignition is switched on, it may not be possible to

adjust some settings as described, or the information display may appear differently. If this happens,
take the vehicle to an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for
assistance.

Service reminder display

Fig. 11 In the instrument cluster display: Example of the service reminder when a service is due.

Fig. 12 In the Infotainment system display: Example of the service reminder.

Please first read and note the introductory information and heed the WARNINGS

The maintenance service reminder is shown in the instrument cluster display

⇒

fig. 11

and in the

Infotainment system

⇒

fig. 12

. Versions and displays can vary depending on the instrument cluster or

the Infotainment system version equipped with the vehicle.

Maintenance services take place at predefined intervals. The service reminder display provides infor-
mation on the next inspection service. For information on maintenance service intervals, please see

the

⇒ Booklet

Warranty and Maintenance.

Service reminder

If maintenance service is due in the near future, a service reminder is displayed when the ignition is
switched on.

The number of miles (km) or amount of time shown correspond to the maximum number of miles (km)
or maximum time that can still be driven before the next service.

Service event

For a scheduled inspection there is an audible chime when the ignition is switched on. The wrench
symbol

also appears for several seconds in the instrument cluster display along with the following

message

⇒

fig. 11

:

Inspection now!

Viewing service message

You can access the current service schedule when the ignition is switched on, the electric motor is not
activated, and the vehicle is stationary:

Press and hold the

button in the instrument cluster

⇒ Instrument overview until the word Ser-

vice appears in the display.

Release the button. The current service message appears in the display.

You can also view service information

⇒

fig. 12

in the Infotainment system by pressing the

button

followed by the

and Service function keys

⇒ Menu and system settings (SETUP).

Resetting the service reminder display

If the inspection service was not performed by an authorized Volkswagen dealer or an authorized
Volkswagen Service Facility, the service reminder can be reset as follows:

Switch off the ignition.

Press and hold the

button in the instrument cluster

⇒ Instrument overview.

Switch on the ignition.
Release the

button.

If the following message appears in the display:

Do you really want to reset inspect.

service?

Confirm the request by pressing the

button in the instrument cluster. A confirmation message

appears in the display when the service reminder has been reset.

Do not reset the service reminder between service intervals; otherwise, incorrect information will

be displayed.

The service reminder disappears after a few seconds when the electric motor is activated or after

the

button on the windshield wiper lever is pressed

⇒ Volkswagen Information System.

Volkswagen Information System

Introduction

In this section you’ll find information about:
Menu structure – overview

Using the instrument cluster menus

Main menu

Driving data

When the ignition is switched on, you can display different types of information in the instrument
cluster. The menu options vary depending on whether you have a Basic or Premium version of the
Volkswagen Information System. With the Premium instrument cluster display, you can also control
certain vehicle features.

Your vehicle is equipped with controls on the windshield wiper lever

⇒

fig. 13

.

The number of menus and information in the instrument cluster display depends on the electronics
and equipment on the vehicle.

An authorized Volkswagen dealer or an authorized Volkswagen Service Facility may be able to add or
modify functions depending on your vehicle's equipment.

As long as a priority 1 warning message is displayed, no menus can be accessed. To display menus,
acknowledge the warning by pressing the

button on the windshield wiper lever or the

button on the multi-function steering wheel.

More information:

Infotainment system
Driver assistance systems

Radio or Navigation system

⇒ Booklet

Radio, Navigation System

Mobile phone package

⇒ Booklet

Mobile Phone Package

WARNING

Driving on today's roads demands the full attention of the driver at all times. Driver distrac-
tion causes accidents, collisions and serious personal injury!

Never access menus when the vehicle is moving.

Menu structure – overview

Please first read and note the introductory information and heed the WARNINGS

The following list shows how the Volkswagen information system menus on the instrument cluster
display are structured. The size and layout of the Volkswagen information system menu depends on
the vehicle electronics and the vehicle equipment.

Driving data
▪ Travel time
▪ Range