Volkswagen Touareg (2015 year). Instruction — part 3

All except Hybrid drive vehicles

Length

188.8 inches (4795 mm)

Width

76.4 inches (1940 mm)

Height (unloaded)

68.2 inches (1732 mm)

Wheelbase

113.9 inches (2893 mm)

Minimum turning circle diameter

39 feet (11.9 m)

Track

1

, front

64.9 inches (1650 mm)

Track

1

, rear

65.7 inches (1670 mm)

Ground clearance

7.9 inches (200 mm)

2

Approach angle
– Off-road

25 degrees

Departure angle

26 degrees

Ramp angle

20 degrees

Max. gradient

31 degrees

Fording depth

Maximum 20 inches (500 mm)

Hybrid drive vehicle

Length

188.8 inches (4795 mm)

Width

76.4 inches (1940 mm)

Height (unloaded)

68.2 inches (1732 mm)

1

Slight differences to these figures are possible, depending on wheel and tire size fitted and the level

selected.

2

Approx. figure for fully loaded standard vehicle; varies depending on your vehicle's equipment (engine,

tires, wheels, tire inflation pressure, driving situation and other factors).

Wheelbase

113.9 inches (2893 mm)

Minimum turning circle diameter

39 feet (11.9 m)

Track

1

, front

64.5 inches (1638 mm)

Track

1

, rear

65.3 inches (1658 mm)

Ground clearance

7.9 inches (200 mm)

2

Approach angle
– Off-road

25 degrees

Departure angle

26 degrees

Ramp angle

20 degrees

Max. gradient

31 degrees

Fording depth

Maximum 20 inches (500 mm)

NOTICE

Please be careful when parking your vehicle in areas with parking barriers or curbs. These

vary in height and could damage your bumper and related parts if the front of your vehicle hits
a barrier or curb that is too high while you are getting into or out of a parking spot.

Always be careful when you enter a driveway or drive up or down steep ramps or over

curbs or other obstacles. Parts of the vehicle close to the ground may be damaged (such as
bumper covers, spoilers, and parts of the engine, suspension, and exhaust systems).

Vehicle key set

Introduction

In this section you’ll find information about:

Remote control vehicle keys

Emergency key

Indicator light in the remote control vehicle key

Replacing the remote control vehicle key battery

Synchronizing the remote control vehicle key

More information:

Volkswagen Information System
Power locking and closing system
Starting and stopping the engine
Consumer information
Emergency closing and opening

DANGER

20 mm button cells and other lithium batteries will cause serious personal injury and even
death within a short time if swallowed.

Always keep remote control vehicle key fobs with batteries, spare batteries, as well as

dead button cells and larger 20 mm batteries out of the reach of children.

Get medical attention immediately if you suspect that a battery has been swallowed.

WARNING

Improper use of remote control vehicle keys can result in serious personal injury.

Always take the key with you when you leave the vehicle. It can be used to start the engine

and operate vehicle systems such as the power windows, leading to serious personal injury.
Children or other unauthorized persons could also lock the doors and the luggage compart-
ment.

Never leave children, disabled persons, or anyone who cannot help themselves in the

vehicle. The doors can be locked with the remote control vehicle key. This could result in
people being trapped in the vehicle in an emergency. For example, depending on the time of
year, people trapped in the vehicle can be exposed to very high or very low temperatures.

Heat build-up in the passenger and luggage compartment of a parked vehicle can result in

temperatures in the vehicle that are much higher than the outside temperatures, particularly
in summer. Temperatures can quickly reach levels that can cause unconsciousness and
death, particularly to small children.

Never remove the key from the ignition switch while the vehicle is moving or rolling to a

stop. The steering wheel will lock and you will not be able to steer or control the vehicle.

Remote control vehicle keys

Fig. 20 Remote control vehicle key with panic button.

Please first read and note the introductory information and heed the WARNINGS

Remote control vehicle key

The remote control vehicle key can unlock and lock the vehicle from a distance.

The remote transmitter and battery are inside the remote control vehicle key. The receiver is inside the
passenger compartment. The operating range of the remote control vehicle key for a fresh battery is
several yards (meters) around the vehicle.

If the remote control vehicle key will not lock or unlock your vehicle, you probably need to replace the

battery in the remote control vehicle key

⇒ Replacing the remote control vehicle key battery. If this is

not the problem, the key should be resynchronized by an authorized Volkswagen dealer, an author-

ized Volkswagen Service Facility, or another qualified workshop. See also

⇒ Synchronizing the re-

mote control vehicle key.

Panic button

Press button

⇒

fig. 20

only in emergencies! After pressing the button, an alarm signal will sound and

the turn signals will flash. Press the button again to switch off the panic feature.

Replacement vehicle keys

The vehicle identification number is required to get a replacement key or an additional remote control
vehicle key.

Up to 8 remote control vehicle keys, each of which must be properly cut, coded, programmed, and
synchronized, can be used with your vehicle.

Each new vehicle key contains a microchip and must be coded with the data from the vehicle's elec-
tronic immobilizer. A vehicle key will not work if it does not contain a microchip or contains a chip that
is not coded, even if the key bit was cut correctly.

You can obtain additional or duplicate remote control vehicle keys from authorized Volkswagen deal-
ers, authorized Volkswagen Service Facilities and from certain independent repair facilities and lock-
smiths which are qualified to make remote control vehicle keys.

Each vehicle key must be programmed by an authorized Volkswagen dealer, an authorized
Volkswagen Service Facility, or another qualified workshop in order for it to work with your vehicle.

To find the nearest qualified independent repair facility, locksmith, or Volkswagen dealer which can cut
and code replacement vehicle keys, call the VW Customer Care Hotline at 1-800-822-8987 or visit
http://www.vw.com and search for “replacement keys.”

Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or
call the Volkswagen Canada Customer CARE Center at (1-800-822-8987).

NOTICE

The remote control vehicle keys contain electrical components. Protect them from damage,
moisture and rough handling.

Do not press the buttons on the remote control vehicle key unless you actually want to use the

function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle
key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you
are out of range.

Remote control vehicle key functions can be temporarily disrupted by interference from transmit-

ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).

Things between the remote control vehicle key and vehicle, bad weather, as well as a weak

battery can reduce the operating range.

If the remote control vehicle key buttons

⇒

fig. 20

or the power locking buttons

⇒

fig. 27

are

pushed repeatedly in quick succession, the power locking system is switched off for a brief period to
help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door
or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.

Emergency key

Fig. 21 Releasing the emergency key and removing it from the remote control vehicle key.

Fig. 22 Releasing the emergency key and removing it from a remote control vehicle key with a panic button.

Please first read and note the introductory information and heed the WARNINGS

There is an emergency key inside the remote control vehicle key fob for manual unlocking and locking
the vehicle.

(1)

Emergency key release button.

(2)

Locking catch in the remote control vehicle key.

(3)

Emergency key in the remote control vehicle key, with eyelet for fastening to a key chain.

(4)

Emergency key removed.

Releasing and removing the emergency key

With one hand, press and hold button

(1)

⇒

fig. 21

or

⇒

fig. 22

.

With the other hand, press the locking catch

(2)

under the emergency key

(4)

while pulling the key

out in the direction of the arrow.

Using the emergency key

The emergency key can be used for the following:

Locking and unlocking the glove compartment

⇒ Storage areas.

Manually locking and unlocking the vehicle

⇒ Emergency closing and opening.

Reinserting the emergency key

Insert the emergency key

(4)

or into the opening of the key fob.

Slide the emergency key in the direction opposite to the arrow until it locks into place.

Indicator light in the remote control vehicle key

Fig. 23 Indicator light in the remote control vehicle key.

Please first read and note the introductory information and heed the WARNINGS

If a button in the remote control vehicle key is pressed briefly, the indicator light (arrow)

⇒

fig. 23

will

flash once briefly. If you press and hold a button, it flashes repeatedly.

If the indicator light in the remote control vehicle key does not come on when the button is pressed,

the battery inside the key must be replaced

⇒ Replacing the remote control vehicle key battery.

A Declaration of Compliance with the United States FCC and Industry Canada regulations is found in

the Consumer Information section of this Manual

⇒ Declaration of Compliance, Telecommunications

and Electronic Systems.

Replacing the remote control vehicle key battery

Fig. 24 Removing battery cover from the remote control vehicle key.

Fig. 25 Opening battery compartment of the remote control vehicle key.

Please first read and note the introductory information and heed the WARNINGS

Volkswagen recommends having the battery in the remote control vehicle key changed by an author-
ized Volkswagen dealer or an authorized Volkswagen Service Facility.

The battery is in the remote control vehicle key under a cover

⇒

fig. 24

. When changing the battery,

pay attention to the correct polarity and use the same type of battery

⇒ .

Removing the cover

Take the emergency key out of the remote control vehicle key fob

⇒ page 37, Emergency key.

Insert the end of a bent paper clip (or other suitable object) into the opening

(1)

on the back of the

remote control vehicle key as far as it will go. Then press it down and towards the outer edge of the
remote control vehicle key fob.

Remove the paper clip and remove the cover

(2)

in the direction of the arrow.

Replacing the battery

Hold the key so that the VW emblem points up.

Pull the battery compartment out

⇒

fig. 25

(3)

in the direction of the arrow and remove the battery

(4)

.

Carefully place the new battery into the battery compartment slot with the flat side down.

Push the cover as shown

⇒

fig. 25

and press it down (opposite to direction of the arrow) until you

hear it click into place.

Push the battery compartment in the direction opposite to the arrow

⇒

fig. 25

back into the remote

control vehicle key fob.

Replacing the cover

Insert the thin left side of the cover

⇒

fig. 24

(2)

in the remote control vehicle key and press the

thick right side down until the cover locks into place.

Reinsert the emergency key into the remote control vehicle key

⇒ Emergency key.

NOTICE

Changing the battery improperly can damage the remote control vehicle key.
Using the wrong battery can damage the remote control vehicle key. Replace a dead battery

with a new one that has the same voltage, size, and specifications.

Make sure the plus and minus poles of the battery are correctly positioned.

Dispose of old batteries in an environmentally responsible manner and keep them out of the

reach of children.

Batteries of the type used in your remote control vehicle key may contain Perchlorate Material.

Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal
requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and
authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that
you have them perform this service for you.

Synchronizing the remote control vehicle key

Please first read and note the introductory information and heed the WARNINGS

If the button is pressed often while outside the operating range, it is possible that the vehicle cannot
be locked or unlocked anymore with the remote control vehicle key. Synchronize the vehicle key as
follows:

Synchronizing the remote control vehicle key when the vehicle is closed

Take the emergency key out of the remote control vehicle key fob

⇒ Emergency key.

Remove the cap from the door handle on the driver door

⇒ Emergency closing and opening.

Manually unlock the vehicle with the emergency key within 1 minute.
Switch the ignition on with the remote control vehicle key fob. The synchronization is complete.
Put the emergency key in the remote control vehicle key fob and reinstall the cap.

Synchronizing the remote control vehicle key when the vehicle is open

Turn the ignition on with the remote control vehicle key fob. The synchronization is complete.

Power locking and closing system

Introduction

In this section you’ll find information about:

Indicator light in the driver door

Description of the power locking system

Unlocking and locking the vehicle from the outside

Unlocking and locking the vehicle from the inside

Unlocking or locking vehicles with Keyless Access

Anti-theft alarm system

The power locking system works properly only when all doors and the rear hatch are completely
closed. When the driver door is open, the vehicle cannot be locked with the remote control vehicle key.

For vehicles equipped with the Keyless Access locking and starting system, the vehicle can be locked
only if the ignition is switched off and the driver door is closed.

Leaving the vehicle unlocked for longer periods of non-use (for example, in your garage) can cause
the vehicle battery to drain so that the engine can no longer be started.

More information:

Exterior views
Volkswagen Information System
Vehicle key set
Doors
Rear hatch
Power windows
Power sunroof
Trailer towing
Emergency closing and opening

WARNING

Improper use of power locks can result in serious personal injury.

The power locking button locks all doors. Locking the doors from the inside can help

prevent unintended door opening during a collision and can also prevent unwanted entry
from the outside. Locked doors can, however, delay assistance to vehicle occupants and
rescue from the outside in an accident or other emergency.

Never leave children or anyone who cannot help themselves behind in the vehicle. All

doors can be locked from the inside with the power lock button. This could leave people
trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the
vehicle can be exposed to very high or very low temperatures.

A closed vehicle can become very hot or very cold, depending on the season. Particularly

in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle
can result in temperatures in the vehicle that are much higher than the outside temperatures.
Temperatures can quickly reach levels that can cause unconsciousness and death, particu-
larly to small children.

Never allow passengers to remain in a locked vehicle. In an emergency any person still

inside the vehicle might not be able to get out.

Indicator light in the driver door

Please first read and note the introductory information and heed the WARNINGS

The indicator light for the power locking system is in the driver door

⇒ Passenger compartment.

After the vehicle is locked

Meaning

The red LED light flashes for about
2 seconds in short intervals, then slower.

The vehicle is locked.

Red LED light flashes for about
2 seconds in short intervals, then lights
up continuously for about 30 seconds.

Locking system malfunction.
See an authorized Volkswagen
dealer or an authorized
Volkswagen Service Facility.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Description of the power locking system

Please first read and note the introductory information and heed the WARNINGS

The power locking system lets you unlock and lock all doors and the rear hatch.

From the outside with the vehicle key.

From the outside with Keyless Access

⇒ Unlocking or locking vehicles with Keyless Access.

From the inside with the power locking switch

⇒ Unlocking and locking the vehicle from the inside.

The doors and the rear hatch can be locked manually if the remote control vehicle key is not working.

Automatic locking (Auto lock)

The vehicle will lock automatically when it reaches a speed of about 10 mph (15 km/h). When the

vehicle is locked, the indicator light comes on in the power locking button

⇒

fig. 27

.

Automatic unlocking (Auto unlock)

All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle.
On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park
(P) and the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked
with the Auto lock feature. The indicator light goes out in the power locking button when the doors

unlock

⇒

fig. 27

.

Switching functions on and off in the Infotainment System

Certain power locking feature can be turned on and off in the Infotainment System.

Switch on the ignition.

Press the

CAR

Infotainment button.

Tap the Settings function key on the screen.

Select Central locking from the list.

If the check box in the function key is checked , the feature is switched on.

Function key: supplementary information

Lock automatically: Automatically locks all doors and the rear hatch at a

speed of about 9 mph (15 km/h). To unlock when the vehicle is not mov-
ing, press the power locking switch or take the key out of the ignition. Tap
the function key to deactivate the feature.

Confirmation tone: The horn beeps once to confirm that the vehicle is

locked. Tap the function key to deactivate the feature.

Fold in mirrors: Automatically folds in the outside mirrors when the ve-

hicle is locked. Tap the function key to deactivate the feature.

Unlock doors: Controls options for unlocking doors with the button in

the remote control vehicle key. Tap the function key Unlock doors or

and select the desired option in the pop-up window.

All: All doors and (possibly) the rear hatch are unlocked when the

vehicle is unlocked with the remote control vehicle key.

Function key: supplementary information

Driver only: Only the driver's door is unlocked when the vehicle is

unlocked with the remote control vehicle key. All doors and (pos-
sibly) the rear hatch open only if the button is pushed a second
time.

Unlock trunk separately: The rear hatch remains locked when the vehi-

cle is unlocked. Pressing the & button
unlocks the rear hatch. Tap the function key to deactivate the feature.

Locking the vehicle after airbag inflation

If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity
of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function

Action

Locking the vehicle
with the power lock-
ing switch:

– Switch the ignition off.

– Open a door once.

– Press power locking switch .

Locking the vehicle
with the remote con-
trol vehicle key:

– Switch the ignition off and on again.

OR: Remove the remote control vehicle key from
the ignition.

– Open a door once.

– Lock the vehicle with the remote control vehicle
key.

If the remote control vehicle key buttons

⇒ Remote control vehicle keys or one of the power

locking buttons

⇒ Unlocking and locking the vehicle from the inside are pushed repeatedly in quick

succession, the power locking system is switched off for a brief period to help keep it from being
overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is
opened during this time, the vehicle is automatically locked afterwards.

Unlocking and locking the vehicle from the outside

Fig. 26 Buttons in the remote control vehicle key.

Please first read and note the introductory information and heed the WARNINGS

Function

Using the buttons on the
remote control vehicle

key

⇒

fig. 26

Using the emergency
key

Unlock the vehi-
cle.

Press the button twice
to open all doors and the
rear hatch.

Insert the emergency key
into the driver door lock
and turn counterclockwise.

Lock the vehicle. Press the button.

Insert the emergency key
into the driver door lock
and turn clockwise.

Unlock the rear
hatch.

Press the & button.

Note: Depending on the settings for the power locking system in the Central locking sub-menu, it may

be necessary to press the button twice to unlock all doors and the rear hatch

⇒ Switching functions

on and off in the Infotainment System.

The remote control vehicle key unlocks and locks the vehicle only when the battery in the remove
control vehicle key have enough power, and the remote control vehicle key is within a few
yards/meters of the vehicle.

All turn signals flash once and the horn beeps once to confirm that the vehicle has been locked.

The horn beep can be disabled by deactivating the “Confirmation tone” feature in the Central locking

sub-menu

⇒ Switching functions on and off in the Infotainment System.

All turn signals flash twice to confirm that the vehicle has been unlocked.

If the turn signals do not flash to confirm locking, one or more doors, the rear hatch or the engine hood
is not locked.

If the driver door is open, the vehicle cannot be locked with the remote control vehicle key.

If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not
been opened in about 30 seconds, the vehicle is automatically locked again. This feature helps pre-
vent the vehicle from staying unlocked unintentionally.

Unlocking and locking the vehicle from the inside

Fig. 27 On all 4 doors: Power locking switch.

Please first read and note the introductory information and heed the WARNINGS

Press button

⇒

fig. 27

:

Unlock the vehicle.

Lock the vehicle.

The power locking switch works whether the ignition is switched on or off, but only when all doors are
closed.

If the vehicle is locked with the remote control vehicle key, the power locking switch is deactivated.

If the vehicle is locked with the power locking switch:

The indicator light in the power locking switch comes on

⇒

fig. 27

to indicate that all doors and the

rear hatch are locked.

The anti-theft alarm system is not turned on.

Opening doors or the rear hatch from the outside is not possible, at a traffic light, for example.
Doors can be unlocked and opened separately from inside the vehicle by pulling the door handle to

open the door. The indicator light goes out. The unopened doors and rear hatch remain locked and
cannot be opened from the outside.

An open driver door will not be locked. This helps keep the driver from being locked out of the

vehicle.

The vehicle is unlocked if you push the button while the vehicle is standing still. Depending on the
settings in the Central locking sub-menu

⇒ Switching functions on and off in the Infotainment System,

it may also be unlocked when you take the vehicle key out of the ignition or, on vehicles with Keyless
Access, when you open the driver door (Auto. open).

Unlocking or locking vehicles with Keyless Access

Fig. 28 A: Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range.
Inside the vehicle: starting range. B: Keyless Access locking and starting system: Sensor 1 for unlocking on
the inside of the front door handles. Sensor for locking on the outside of the door handles 2.

Please first read and note the introductory information and heed the WARNINGS

Keyless Access is a keyless starting and locking system that unlocks and locks the vehicle without
active use of a remote control vehicle key. All you have to do is have a valid vehicle key within range
⇒

fig. 28

A and touch a sensor surface on one of the front door handles

⇒

fig. 28

B or push the button

on the rear hatch

⇒ Rear hatch when a valid vehicle key is within range ⇒ .

General information

When a valid vehicle key comes within range

⇒

fig. 28

, the Keyless Access locking and starting sys-

tem recognizes a valid vehicle entry request as soon as a door handle sensor is touched on the driver
or front passenger door or the button on the rear hatch is pressed. The following functions are then
enabled without active use of the vehicle key:

Keyless Entry: Unlocking the vehicle with the sensor surfaces on the door handles of the driver or

front passenger door

(1)

is pressed or by using the button on the rear hatch.

Keyless Go: Start engine and drive. For this, you just have to press the starter button and have a

valid remote control vehicle key inside the vehicle.

Keyless Exit: Locking the vehicle via the door handle of the driver or front passenger door.

Easy Open: Opening the rear hatch by moving your foot below the rear bumper

⇒ Sensor-

controlled rear hatch opener (Easy Open)

The power locking and closing system works like the standard unlocking and locking system. Only the
way that the systems are operated is different.

All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it
has been locked.

If the vehicle was unlocked and within the next few seconds no door or the rear hatch has been
opened, the vehicle is automatically locked again.

Unlocking and opening doors (Keyless Entry)

Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor

surface

(1)

B. When doing so, do not contact the sensor on the door handle

(2)

B.

Open the door.

Closing and locking doors (Keyless Exit)

Switch off the ignition.
Close the driver door.

Touch the sensor surface in the door handle on the driver or front passenger door

⇒

fig. 28

(2)

B

once. The vehicle is locked. The door being locked must be closed.

Unlocking and locking the rear hatch (Keyless Entry for the rear hatch)

If the vehicle is locked and a valid vehicle key is within range

⇒

fig. 28

A of the rear hatch, it unlocks

automatically when opened.

Open and close the rear hatch as you would a standard rear hatch

⇒ Rear hatch.

The rear hatch locks automatically when it is closed except in the following situations:

The vehicle is completely unlocked.
When an authorized vehicle key is inside the vehicle.

Locking with a second vehicle key

If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from
the outside only if a second valid key is within range.

When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the
passenger compartment will be deactivated. All other functions (remote central locking and unlocking
as well as emergency starting) remain active and unchanged.

A key that was inside the vehicle when it was locked from the outside is reactivated:

By pressing a button on the deactivated key.
By pressing a door handle sensor when the deactivated key is outside of the vehicle, but within

range.

By starting the engine with the starter button on the front center console.

Automatic deactivation of sensors

If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the
passenger door are automatically deactivated.

If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or
hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are
switched off for 30 minutes.

The sensors become active again when the vehicle is locked with the vehicle key and the ignition is
switched on one time.

The sensors become active again if one of the following events occurs:

30 minutes have passed.
OR: The vehicle is unlocked using the button in the remote control vehicle key.
OR: The rear hatch is opened.
OR: The vehicle is mechanically unlocked using the emergency vehicle key.

Convenience features

To use the convenience closing feature to close all power windows, hold your finger on the lock sensor
surface

(2)

on the outside of the door handle for a few seconds until the windows close.

Remove your finger from the lock sensor surface

(2)

to stop the function. If you touch the unlock

sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1
(arrow), all of the windows will open (safety function). Pinch protection is active during convenience
closing of the windows.

The settings in the Settings – Convenience menu

⇒ Volkswagen Information System determine

which doors open when the door handle sensor surface is touched.