Chrysler Pacifica Hybrid (2019 year). Instruction — part 28

SERVICING AND MAINTENANCE

CONTENTS

䡵 SCHEDULED SERVICING . . . . . . . . . . . . . . . . .443

▫ Maintenance Plan. . . . . . . . . . . . . . . . . . . . . . .444
▫ Heavy Duty Use Of The Vehicle . . . . . . . . . . . .446

䡵 ENGINE COMPARTMENT — HYBRID . . . . . . . .447

▫ Checking Oil Level . . . . . . . . . . . . . . . . . . . . .448
▫ Adding Washer Fluid . . . . . . . . . . . . . . . . . . .448
▫ Maintenance-Free Battery . . . . . . . . . . . . . . . . .449

䡵 DEALER SERVICE . . . . . . . . . . . . . . . . . . . . . . .450

▫ Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . .450
▫ Engine Oil Filter . . . . . . . . . . . . . . . . . . . . . . .451
▫ Engine Air Cleaner Filter . . . . . . . . . . . . . . . . .452
▫ Accessory Drive Belt Inspection . . . . . . . . . . . .452
▫ Air Conditioner Maintenance . . . . . . . . . . . . . .453
▫ Body Lubrication . . . . . . . . . . . . . . . . . . . . . .457

▫ Windshield Wiper Blades . . . . . . . . . . . . . . . . .457
▫ Exhaust System . . . . . . . . . . . . . . . . . . . . . . . .462
▫ Cooling System . . . . . . . . . . . . . . . . . . . . . . . .463
▫ Brake System . . . . . . . . . . . . . . . . . . . . . . . . .469
▫ Automatic Transmission . . . . . . . . . . . . . . . . . .470

䡵 RAISING THE VEHICLE . . . . . . . . . . . . . . . . . .472
䡵 TIRES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .472

▫ Tire Safety Information . . . . . . . . . . . . . . . . . .472
▫ Tires — General Information . . . . . . . . . . . . . .481
▫ Tire Types . . . . . . . . . . . . . . . . . . . . . . . . . . . .487
▫ Spare Tires — If Equipped . . . . . . . . . . . . . . . .488
▫ Wheel And Wheel Trim Care . . . . . . . . . . . . . .491
▫ Tire Chains (Traction Devices) . . . . . . . . . . . . .492
▫ Tire Rotation Recommendations . . . . . . . . . . . .493

8

䡵 DEPARTMENT OF TRANSPORTATION UNIFORM

TIRE QUALITY GRADES . . . . . . . . . . . . . . . . . .493

▫ Treadwear . . . . . . . . . . . . . . . . . . . . . . . . . . . .494
▫ Traction Grades . . . . . . . . . . . . . . . . . . . . . . . .494
▫ Temperature Grades . . . . . . . . . . . . . . . . . . . . .494

䡵 STORING THE VEHICLE . . . . . . . . . . . . . . . . . .495
䡵 BODYWORK . . . . . . . . . . . . . . . . . . . . . . . . . . .496

▫ Protection From Atmospheric Agents . . . . . . . .496

▫ Body And Underbody Maintenance . . . . . . . . . .496
▫ Preserving The Bodywork . . . . . . . . . . . . . . . . .497

䡵 INTERIORS . . . . . . . . . . . . . . . . . . . . . . . . . . . .498

▫ Seats And Fabric Parts . . . . . . . . . . . . . . . . . . .498
▫ Plastic And Coated Parts. . . . . . . . . . . . . . . . . .499
▫ Leather Parts . . . . . . . . . . . . . . . . . . . . . . . . . .499
▫ Glass Surfaces . . . . . . . . . . . . . . . . . . . . . . . . .500

442

SERVICING AND MAINTENANCE

SCHEDULED SERVICING

Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate. This means that service
is required for your vehicle. Operating conditions such as
frequent short-trips, or extremely hot or cold ambient
temperatures will influence when the “Oil Change Re-
quired” message is displayed. Severe Operating Condi-
tions can cause the change oil message to illuminate as
early as 3,500 miles (5,600 km) since last reset. Have your
vehicle serviced as soon as possible, within the next 500
miles (805 km).

NOTE:

Even though the vehicle may not have been driven,

both the fuel in the tank and oil in the engine will still
degrade over time. Additionally, there will be a notification
to the driver if the engine is being run to maintain the oil
and fuel systems.

Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone other than
your authorized dealer, the message can be reset by

referring to “Vehicle Info” in “Instrument Cluster Display”
in “Getting To Know Your Instrument Panel”.

NOTE:

Under no circumstances should oil change inter-

vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.

Severe Duty All Models

Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.

Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or

damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns on.

• Check the fluid levels of the coolant reservoir and brake

master cylinder, fill as needed.

• Check function of all interior and exterior lights.

8

SERVICING AND MAINTENANCE

443

Maintenance Plan

Required Maintenance Intervals

Refer to the maintenance schedules on the following page
for the required maintenance intervals.

At Every Oil Change Interval As Indicated By Oil Change Indicator System:

• Change oil and filter
• Rotate the tires

Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on

• Inspect battery and clean and tighten terminals as required
• Inspect brake pads, shoes, rotors, drums, hoses and park brake
• Inspect engine cooling system protection and hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or off-road conditions

444

SERVICING AND MAINTENANCE

Mileage or time passed (whichever comes first)

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

1

10,000

120,000

130,000

140,000

150,000

Or Years: 2

3

4

5

6

7

8

9

10

11

12

13

14

15

Or Kilometers:

32,000

48,000

64,000

80,000

96,000

1

12,000

128,000

144,000

160,000

176,000

192,000

208,000

224,000

240,000

Additional Inspections

Inspect the CV joints.

X

X

X

X

X

X

X

Inspect front suspension, boot seals, tie rod ends, and replace if nec-
essary.

X

X

X

X

X

X

X

Inspect the brake linings, parking brake function.

X

X

X

X

X

X

X

Inspect front accessory drive belt, tensioner, idler pulley, and replace if
necessary.

X

Additional Maintenance

Replace engine air cleaner filter.

X

X

X

X

X

Replace air conditioning/cabin air filter.

X

X

X

X

X

X

X

Replace spark plugs.(**)

X

Flush and replace the engine, power electronics, and battery coolant
at 10 years or 150,000 miles (240,000 km), whichever comes first.(***)

X

X

Inspect and replace PCV valve if necessary.

X

(**) The spark plug change interval is mileage based only,
yearly intervals do not apply.

(***) Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly could lead to
severe internal damage. If any coolant is needed to be added
to the system please contact your local authorized dealer.

8

SERVICING AND MAINTENANCE

445

WARNING!

• You can be badly injured working on or around a

motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If you
have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.

• Failure to properly inspect and maintain your vehicle

could result in a component malfunction and effect
vehicle handling and performance. This could cause
an accident.

Heavy Duty Use Of The Vehicle

Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment. This type of vehicle use is considered
Severe Duty.

446

SERVICING AND MAINTENANCE

ENGINE COMPARTMENT — HYBRID

1 — Battery Coolant Reservoir*

6 — Power Distribution Center (Fuses)

2 — Engine Coolant Reservoir

7 — Engine Air Cleaner

3 — Engine Oil Fill

8 — Engine Oil Dipstick

4 — Brake Fluid Reservoir

9 — Power Electronics Coolant Reservoir*

5 — Remote Jump Start Positive Terminal

10 — Washer Fluid Reservoir

* See your authorized dealer for service.

8

SERVICING AND MAINTENANCE

447

Checking Oil Level

To assure proper engine lubrication, the engine oil must be
maintained at the correct level. Check the oil level at
regular intervals, such as every fuel stop. The best time to
check the engine oil level is about five minutes after a fully
warmed engine is shut OFF.

Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Maintain the
oil level between the MIN and MAX markings on the
dipstick. Adding one quart or one liter of oil when the
reading is at the MIN mark will result in a MAX reading on
these engines.

CAUTION!

• Overfilling or underfilling will cause oil aeration, or

loss of oil pressure. This could damage your engine.

• Never use Non-Detergent Oil or Straight Mineral Oil

in the engine or damage may result.

Adding Washer Fluid

The fluid reservoir is located in the front of the engine
compartment. Be sure to check the fluid level in the
reservoir at regular intervals. Fill the reservoir with wind-
shield washer solvent (not radiator antifreeze) and operate
the system for a few seconds to flush out the residual
washer fluid.

When refilling the washer fluid reservoir, take some
washer fluid, apply it to a cloth or towel, and wipe clean
the wiper blades; this will help blade performance.

Windshield Washer Fluid Cap

448

SERVICING AND MAINTENANCE

To prevent freeze-up of your windshield washer system in
cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This rating
information can be found on most washer fluid containers.

WARNING!

Commercially available windshield washer solvents
are flammable. They could ignite and burn you. Care
must be exercised when filling or working around the
washer solution.

Maintenance-Free Battery

Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.

WARNING!

• Battery fluid is a corrosive acid solution and can

burn or even blind you. Do not allow battery fluid to
contact your eyes, skin, or clothing. Do not lean over
a battery when attaching clamps. If acid splashes in
eyes or on skin, flush the area immediately with

(Continued)

WARNING! (Continued)

large amounts of water. Refer to “Jump Starting
Procedure” in “In Case Of Emergency” for further
information.

• Battery gas is flammable and explosive. Keep flame

or sparks away from the battery. Do not use a booster
battery or any other booster source with an output
greater than 12 Volts. Do not allow cable clamps to
touch each other.

• Battery posts, terminals, and related accessories con-

tain lead and lead compounds. Wash hands after
handling.

CAUTION!

• It is essential when replacing the cables on the

battery that the positive cable is attached to the
positive post and the negative cable is attached to the
negative post. Battery posts are marked positive (+)
and negative (-) and are identified on the battery
case. Cable clamps should be tight on the terminal
posts and free of corrosion.

(Continued)

8

SERVICING AND MAINTENANCE

449

CAUTION! (Continued)

• If a “fast charger” is used while the battery is in the

vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a
“fast charger” to provide starting voltage.

DEALER SERVICE

An authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Instructions are available
which include detailed service information for your ve-
hicle. Refer to these Service Instructions before attempting any
procedure yourself.

NOTE:

Intentional tampering with emissions control sys-

tems may void your warranty and could result in civil
penalties being assessed against you.

WARNING!

You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you

(Continued)

WARNING! (Continued)

have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.

Engine Oil

Change Engine Oil — Gasoline Engine

Refer to “Scheduled Servicing” in this section for the
proper maintenance intervals.

NOTE:

Under no circumstances should oil change inter-

vals exceed 10,000 miles (16,000 km), 12 months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.

Gasoline Engine Oil Selection

For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommend engine oils that are API certified and meet the
requirements of FCA Material Standard MS-12145, FCA
9.55535-GSX.

450

SERVICING AND MAINTENANCE

American Petroleum Institute (API) Engine Oil
Identification Symbol

This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.

This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.

CAUTION!

Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.

Engine Oil Viscosity

Mopar SAE 0W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix or equiva-
lent is recommended for all operating temperatures. This
engine oil improves low temperature starting and vehicle
fuel economy.

The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.

Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.

Materials Added To Engine Oil

The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the
engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.

Disposing Of Used Engine Oil And Oil Filters

Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact an authorized dealer, service station
or governmental agency for advice on how and where used
oil and oil filters can be safely discarded in your area.

Engine Oil Filter

The engine oil filter should be replaced with a new filter at
every engine oil change.

8

SERVICING AND MAINTENANCE

451

Engine Oil Filter Selection

This manufacturer’s engines have a full-flow type dispos-
able oil filter. Use a filter of this type for replacement. The
quality of replacement filters varies considerably. Only
high quality filters should be used to assure most efficient
service. Mopar engine oil filters are high quality oil filters
and are recommended.

Engine Air Cleaner Filter

Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.

NOTE:

Be sure to follow the “Severe Duty Conditions”

maintenance interval if applicable.

WARNING!

The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary for
repair or maintenance. Make sure that no one is near the
engine compartment before starting the vehicle with the
air induction system (air cleaner, hoses, etc.) removed.
Failure to do so can result in serious personal injury.

Engine Air Cleaner Filter Selection

The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. Mopar engine air cleaner
filters are a high quality filter and are recommended.

Accessory Drive Belt Inspection

WARNING!

• Do not attempt to inspect an accessory drive belt

with vehicle running.

• When working near the radiator cooling fan, discon-

nect the fan motor lead. The fan is temperature
controlled and can start at any time regardless of
ignition mode. You could be injured by the moving
fan blades.

• You can be badly injured working on or around a

motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.

When inspecting accessory drive belts, small cracks that
run across ribbed surface of belt from rib to rib, are

452

SERVICING AND MAINTENANCE

considered normal. These are not a reason to replace belt.
However, cracks running along a rib (not across) are not
normal. Any belt with cracks running along a rib must be
replaced. Also have the belt replaced if it has excessive
wear, frayed cords or severe glazing.

Conditions that would require replacement:
• Rib chunking (one or more ribs has separated from belt

body)

• Rib or belt wear
• Longitudinal belt cracking (cracks between two ribs)

• Belt slips
• “Groove jumping⬙ (belt does not maintain correct posi-

tion on pulley)

• Belt broken (note: identify and correct problem before

new belt is installed)

• Noise (objectionable squeal, squeak, or rumble is heard

or felt while drive belt is in operation)

Some conditions can be caused by a faulty component such
as a belt pulley. Belt pulleys should be carefully inspected
for damage and proper alignment.

Belt replacement on some models requires the use of
special tools, we recommend having your vehicle serviced
at an authorized dealer.

Air Conditioner Maintenance

For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include
cleaning of the condenser fins and a performance test.

Accessory Belt (Serpentine Belt)

8

SERVICING AND MAINTENANCE

453

WARNING!

• Use only refrigerants and compressor lubricants ap-

proved by the manufacturer for your air conditioning
system. Some unapproved refrigerants are flam-
mable and can explode, injuring you. Other unap-
proved refrigerants or lubricants can cause the sys-
tem to fail, requiring costly repairs. Refer to
Warranty Information Book, located in your owner’s
information kit, for further warranty information.

• The air conditioning system contains refrigerant un-

der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.

CAUTION!

Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.

Refrigerant Recovery And Recycling — R–1234yf

R–1234yf Air Conditioning Refrigerant is a hydrofluo-
roolefin (HFO) that is endorsed by the Environmental
Protection Agency and is an ozone-friendly substance with
a low global-warming potential. The manufacturer recom-
mends that air conditioning service be performed by
authorized dealer using recovery and recycling equipment.

NOTE:

Use only manufacturer approved A/C system

POE compressor oil, and refrigerants.

Air Conditioning Filter Replacement (Cabin Air
Filter)

WARNING!

Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.

454

SERVICING AND MAINTENANCE

The cabin air filter is located in the fresh air inlet behind the
glove compartment. Perform the following procedure to
replace the filter:

1. Remove all contents from the glove compartment.

2. Open the glove compartment door partially, leaving

extra slack on the glove compartment tension tether.
Detach the glove compartment tension tether by sliding
the black tension tether clip down, and popping it out of
the slot on the side of the glove compartment door.

3. There are glove compartment travel stops on either side

of the glove compartment door. To release them, push
inward on each travel stop, and pull the glove compart-
ment door down until the travel stops pass clear of their
hooking points.

4. Open the glove compartment door as far as possible to

gain access to the cabin air filter compartment cover.

Glove Compartment

1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether Clip

Cabin Air Filter Compartment Cover

1 — Compartment Cover
2 — Compartment Snap

8

SERVICING AND MAINTENANCE

455

5. Pry up the lid of each individual compartment snap,

and detach it from the rest of the snap. There is a small
space on the side of each snap to use for separating the
lid from the snap. Once detached, remove the rest of the
snap completely from the compartment cover.

6. After removing the snaps, lift up the compartment cover

to gain access to the fresh air inlet.

7. Remove the filter cover by prying back each of the

retaining tabs from their hooking points, and then
pulling out the filter cover to expose the cabin air filter.
Remove the air filter by pulling it straight out of the
housing.

8. Install the new air filter with the arrow on the filter

pointing toward the floor.

CAUTION!

The cabin air filter is identified with an arrow to
indicate airflow direction through the filter. Failure to
properly install the filter will result in the need to
replace it more often.

9. Once the filter is replaced, reinstall the filter cover,

making sure the retaining tabs are fully secured into
their housings.

10. Close the cabin air filter compartment cover, and

reinsert the snaps into their slots. Push the snap lids
until fully attached.

Fresh Air Inlet

1 — Filter Cover
2 — Retaining Tab

456

SERVICING AND MAINTENANCE