RAM 3500 (2019 year). Instruction — part 30

IN CASE OF EMERGENCY

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(Continued)

Jacking Instructions

Jack Warning Label

WARNING!

Carefully follow these tire changing warnings to help

prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the

edge of the roadway as possible before raising the

vehicle.

• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be

raised.

• Apply the parking brake firmly and set the transmis-

sion in PARK.

• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack. If you

need to get under a raised vehicle, take it to a service

center where it can be raised on a lift.

• Only use the jack in the positions indicated and for

lifting this vehicle during a tire change.

• If working on or near a roadway, be extremely careful

of motor traffic.

• To assure that spare tires, flat or inflated, are securely

stowed, spares must be stowed with the valve stem

facing the ground.

WARNING! (Continued)

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478 IN CASE OF EMERGENCY

Lug Wrench Adaptor Shown In Jack And Tools Assembly

1. Remove the spare wheel, jack, and tools from storage.
2. Using the lug wrench, loosen, but do not remove, the

wheel nuts by turning them counterclockwise one turn

while the wheel is still on the ground. Changing a dually

tire requires the lug wrench adapter.

NOTE:

If your vehicle is equipped with hub caps/wheel covers they

must be removed before raising the vehicle off the ground.

Refer to ”Hub Caps/Wheel Covers — If Equipped” in this

section.

Lug Wrench Adapter

CAUTION!

Do not attempt to raise the vehicle by jacking on

locations other than those indicated in the Jacking

Instructions for this vehicle.

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Lug Wrench Adapter And Wrench

3. Placement of the jack is critical:

Jack / Extensions Placement

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Front Jacking Location
When changing the front wheel, assemble the jack driver

to the jack and connect the jack driver to the extension

tubes. Place the jack under the axle as close to the tire as

possible with the drive tubes extending to the front. Con-

nect the extension tubes and lug wrench.

Front Jacking Location

Rear Jacking Location
When changing a rear wheel, assemble the jack driver to the

jack and connect the jack driver to the extension tubes. Place

the jack under the axle between the spring and the shock ab-

sorber with the extension tubes extending to the rear.

Rear Jacking Location

Connect the extension tubes and lug wrench.

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NOTE:

If the bottle jack will not lower by turning the dial (thumb-

wheel) by hand, it may be necessary to use the jack driver in

order to lower the jack.
4. By rotating the lug wrench clockwise, raise the vehicle

until the wheel just clears the surface.

5. Remove the lug nuts and pull the wheel off. On single

rear-wheel (SRW) trucks, install the spare wheel and lug

nuts with the cone shaped end of the wheel nuts toward

the wheel. On 3500 dual rear-wheel models (DRW)

trucks, if the outer tire is being replaced then leave the

inner wheel on the vehicle. If the inner wheel is being

replaced remove the outer wheel and replace the inner

wheel. The wheel nuts are a two-piece assembly with a

flat face. Lightly tighten the lug nuts. To avoid the risk of

forcing the vehicle off the jack, do not fully tighten the lug

nuts until the vehicle has been lowered.

Rear Inner Wheel Proper Placement

(Dual Rear Wheel Equipped)

CAUTION!

Before raising the wheel off the ground, make sure that

the jack will not damage surrounding truck parts and

adjust the jack position as required.

WARNING!

Raising the vehicle higher than necessary can make the

vehicle less stable. It could slip off the jack and hurt

someone near it. Raise the vehicle only enough to

remove the tire.

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Dual Rear Wheel Jack Placement

6. Finish tightening the lug nuts. Push down on the lug

wrench while at the end of the handle for increased

leverage. Tighten the lug nuts in a star pattern until each

nut has been tightened twice. For the correct lug nut

torque refer to “Torque Specifications” in “Technical

Specifications”. If in doubt about the correct tightness,

have them checked with a torque wrench by an autho-

rized dealer or service station.

7. Install the wheel center cap and remove the wheel blocks.

Do not install chrome or aluminum wheel center caps on

the spare wheel. This may result in cap damage.

8. Lower the jack to its fully closed position. Stow the

replaced tire, jack, and tools as previously described.

NOTE:

The bottle jack will not lower by turning the dial (thumb-

wheel) by hand, it may be necessary to use the jack driver in

order to lower the jack
9. Adjust the tire pressure when possible.
NOTE:

Do not oil wheel studs. For chrome wheels, do not substitute

with chrome plated lug nuts.

WARNING!

A loose tire or jack thrown forward in a collision or hard

stop, could endanger the occupants of the vehicle.

Always stow the jack parts and the spare tire in the

places provided.

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To Stow The Flat Or Spare

NOTE:

Have the flat tire repaired or replaced immediately.

1. Turn the wheel so that the valve stem is facing the ground

and toward the rear of the vehicle for convenience in

checking the spare tire inflation. Slide the wheel retainer

through the center of the wheel.

Reinstalling The Retainer

WARNING!

A loose tire or jack thrown forward in a collision or hard

stop could endanger the occupants of the vehicle.

Always stow the jack parts and the spare tire in the

places provided. Have the deflated (flat) tire repaired or

replaced immediately.

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484 IN CASE OF EMERGENCY

2. Lift the spare tire with one hand to give clearance to tilt

the retainer at the end of the cable and position it properly

across the wheel opening.

Pushing The Retainer Through The Center Of The Wheel

And Positioning It

3. Attach the lug wrench to the extension tubes with the

curved angle facing away from the vehicle. Insert the

extensions through the access hole between the lower tail-

gate and the top of the bumper and into the winch mech-

anism tube.

Lug Wrench And Extension Tubes Assembled And In

Position

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4. Rotate the lug wrench handle clockwise until the wheel is

drawn into place against the underside of the vehicle.

Continue to rotate until you feel the winch mechanism

slip, or click three or four times. It cannot be overtight-

ened. Push against the tire several times to ensure it is

firmly in place.

Rotating The Lug Wrench Handle

NOTE:

The winch mechanism is designed for use with the jack

extension tube only. Use of an air wrench or other power

tools is not recommended and can damage the winch.

Reinstalling The Jack And Tools

1. Tighten the jack all the way down by turning the jack

turn-screw counterclockwise until the jack is snug.

2. Position the jack and tools into bracket assembly. Make

sure the lug wrench is under the jack near the jack

turn-screw. Snap tools into bracket assembly clips. Install

the jack into bracket assembly and turn the

jack-turn-screw clockwise until jack is snug into bracket

assembly.

Jack And Tools Bracket Assembly

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3. Place the jack and tool bracket assembly in the storage

position holding the jack by the jack turn-screw, slip the

jack and tools under the seat so that the bottom slot

engages into the fastener on the floor.

Jack Hold Down Fastener

NOTE:

Ensure that the jack and tool bracket assembly slides into the

front hold down location.

4. Turn the wing bolt clockwise to secure to the floor pan.

Reinstall the plastic cover.

Wing Bolt/Jack And Tools

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Hub Caps/Wheel Covers — If Equipped

The hub caps must be removed before raising the vehicle off

the ground.

For 2500/3500 single rear wheel (SRW) models, use the flat

end of the lug wrench to hook and pull off the hub cap. Find

the opening in the hub cap, insert the lug wrench, and pull

off the cap. If you need to pry against the wheel, protect the

wheel surface.

Lug Wrench Insertion Location — Hub Cap

On 3500 models with dual rear wheels (DRW), you must first

remove the hub caps—use the procedure noted for the single

rear wheel. For the wheel covers (wheel skins), insert the flat

end of the lug wrench between the outer edge of the wheel

cover and the wheel. Pry against the wheel to remove the

wheel cover. Repeat this procedure around the wheel until

the cover pops off.

CAUTION!

Use extreme caution when removing the front and rear

wheel covers. Damage can occur to the center cap and/or

the wheel if screwdriver type tools are used. A pulling

motion, not a pry off motion, is recommended to remove

the caps.

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Lug Wrench Insertion Location — Wheel Cover

Replace the wheel covers using a rubber mallet to ease the

installation. Align the wheel cover vent holes to the wheel

vent holes. Tap on the wheel cover as needed to firmly seat it

evenly around the wheel.

JUMP STARTING

If your vehicle has a discharged battery, it can be jump

started using a set of jumper cables and a battery in another

vehicle, or by using a portable battery booster pack. Jump

starting can be dangerous if done improperly, so please

follow the procedures in this section carefully.

NOTE:

When using a portable battery booster pack, follow the

manufacturer's operating instructions and precautions.

CAUTION!

• Use a pulling motion to remove the hub cap. Do not use

a twisting motion when removing the hub cap, damage

to the hub cap; finish may occur.

• The rear hub caps on the dual rear wheel has two pull

off notches. Make sure that the hook of the jack handle

driver is located squarely in the cap notch before

attempting to pull off.

WARNING!

Do not attempt jump starting if the battery is frozen. It

could rupture or explode and cause personal injury.

CAUTION!

Do not use a portable battery booster pack or any other

booster source with a system voltage greater than 12 Volts

or damage to the battery, starter motor, alternator or

electrical system may occur.

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Preparations For Jump Start

The battery in your vehicle is located in the front of the

engine compartment, behind the left headlight assembly.
NOTE:

The positive battery post may be covered with a protective

cap if equipped. Lift up on the cap to gain access to the posi-

tive battery post. Do not jump off fuses. Only jump directly

off positive post which has a positive (+) symbol on or

around the post.

Positive Battery Post

1. Apply the parking brake, shift the automatic transmis-

sion into PARK and turn the ignition OFF.

2. Turn off the heater, radio, and all unnecessary electrical

accessories.

WARNING!

• Take care to avoid the radiator cooling fan whenever

the hood is raised. It can start anytime the ignition

switch is ON. You can be injured by moving fan blades.

• Remove any metal jewelry such as rings, watch bands

and bracelets that could make an inadvertent electrical

contact. You could be seriously injured.

• Batteries contain sulfuric acid that can burn your skin

or eyes and generate hydrogen gas which is flammable

and explosive. Keep open flames or sparks away from

the battery.

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490 IN CASE OF EMERGENCY

3. If using another vehicle to jump start the battery, park the

vehicle within the jumper cables’ reach, apply the

parking brake and make sure the ignition is OFF.

Jump Starting Procedure

Connecting The Jumper Cables
1. Connect the positive (+) end of the jumper cable to the

positive (+) post of the discharged vehicle.

NOTE:

Do not jump off fuses. Only jump directly off positive

post.
2. Connect the opposite end of the positive (+) jumper cable

to the positive (+) post of the booster battery.

3. Connect the negative (-) end of the jumper cable to the

negative (-) post of the booster battery.

4. Connect the opposite end of the negative (-) jumper cable

to a good engine ground (exposed metal part of the

discharged vehicle’s engine) away from the battery and

the fuel injection system.

WARNING!

Do not allow vehicles to touch each other as this could

establish a ground connection and personal injury could

result.

WARNING!

Failure to follow this jump starting procedure could

result in personal injury or property damage due to

battery explosion.

CAUTION!

Failure to follow these procedures could result in

damage to the charging system of the booster vehicle or

the discharged vehicle.

WARNING!

Do not connect the jumper cable to the negative (-) post

of the discharged battery. The resulting electrical spark

could cause the battery to explode and could result in

personal injury. Only use the specific ground point, do

not use any other exposed metal parts.

491

5. Start the engine in the vehicle that has the booster battery,

let the engine idle a few minutes, and then start the

engine in the vehicle with the discharged battery.

6. Once the engine is started, remove the jumper cables in

the reverse sequence:

Disconnecting The Jumper Cables
1. Disconnect the negative (-) end of the jumper cable from

the engine ground of the vehicle with the discharged

battery.

2. Disconnect the opposite end of the negative (-) jumper

cable from the negative (-) post of the booster battery.

3. Disconnect the positive (+) end of the jumper cable from

the positive (+) post of the booster battery.

4. Disconnect the opposite end of the positive (+) jumper

cable from the positive (+) post of the vehicle with the

discharged battery.

If frequent jump starting is required to start your vehicle you

should have the battery and charging system inspected at an

authorized dealer.

CAUTION!

Do not connect jumper cable to any of the fuses on the

positive battery terminal. The resulting electrical current

will blow the fuse.

CAUTION!

Accessories plugged into the vehicle power outlets draw

power from the vehicle’s battery, even when not in use

(i.e., cellular devices, etc.). Eventually, if plugged in long

enough without engine operation, the vehicle’s battery

will discharge sufficiently to degrade battery life and/or

prevent the engine from starting.

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MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION

In order to push or tow the vehicle in cases where the trans-

mission will not shift out of PARK (such as a dead battery), a

Instruction Park Release is available.

Instruction Park Release Pull Strap

Follow these steps to activate the Instruction Park Release:
1. Firmly apply the parking brake.
2. Using a small screwdriver or similar tool, remove the

Instruction Park Release access cover, which is just above the

parking brake release handle, below and to the left of the

steering column.

3. Press and maintain firm pressure on the brake pedal.

WARNING!

Always secure your vehicle by fully applying the

parking brake before activating the Instruction Park

Release. In addition, you should be seated in the driver’s

seat with your foot firmly on the brake pedal when

activating the Instruction Park Release. Activating the

Instruction Park Release will allow your vehicle to roll away

if it is not secured by the parking brake, or by proper

connection to a tow vehicle. Activating the Instruction Park

Release on an unsecured vehicle could lead to serious

injury or death for those in or around the vehicle.