RAM 3500 (2019 year). Instruction — part 31
IN CASE OF EMERGENCY
493
4. Using the screwdriver or similar tool, push the Instruction
Park Release lever locking tab (just below the middle of
the lever) to the right.
5. While holding the locking tab in the disengaged position,
pull the tether strap to rotate the lever rearward, until it
locks in place pointing towards the driver's seat. Release
the locking tab and verify that the Instruction Park Release
lever is locked in the released position.
6. The vehicle is now out of PARK and can be towed.
Release the parking brake only when the vehicle is
securely connected to a tow vehicle.
To Reset The Instruction Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Instruction Park Release lever forward to its orig-
inal position, until the locking tab snaps into place to
secure the lever.
3. Pull gently on the tether strap to confirm that the lever is
locked in its stowed position.
4. Re-install the access cover.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the poten-
tial for overheating by taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase the engine idle speed while
preventing vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow down an impending
overheat condition:
• If your air conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and turning
the A/C off can help remove this heat.
• You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement to
the radiator and aids in removing heat from the engine
cooling system.
6
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494 IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE and REVERSE,
while gently pressing the accelerator. Use the least amount of
accelerator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the engine.
NOTE:
• For trucks equipped with an 8–speed transmission, shifts
between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the
transmission remains in NEUTRAL for more than two
seconds, you must press the brake pedal to engage DRIVE
or REVERSE.
• Push the "ESC Off" switch, to place the Electronic Stability
Control (ESC) system in "Partial Off" mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the "ESC Off" switch again to restore "ESC On" mode.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
WARNING!
Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure,
of the axle and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels faster than
30 mph (48 km/h) or for longer than 30 seconds continuously
without stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.
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IN CASE OF EMERGENCY
495
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled
vehicles may also be towed as described under “Recreational
Towing” in the “Starting And Operating” section.
NOTE:
Vehicles equipped with the Air Suspension System must be
placed in Transport mode, before tying them down (from the
body) on a trailer or flatbed truck. If the vehicle cannot be
placed in Transport mode (for example, engine will not run),
tie-downs must be fastened to the axles (not to the body).
Failure to follow these instructions may cause fault codes to
be set and/or cause loss of proper tie-down tension.
Refer to "Air Suspension System — If Equipped" in "Starting
And Operating" for more information.
CAUTION!
• Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of trans-
mission failure during prolonged efforts to free a stuck
vehicle.
• When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
• Revving the engine or spinning the wheels too fast may
lead to transmission overheating and failure. It can also
damage the tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission shifting occur-
ring).
6
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496 IN CASE OF EMERGENCY
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Instruction Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition
Wheels OFF
The Ground
2WD Models
4WD Models
Flat Tow
NONE
If transmission is operable:
•Transmission in NEUTRAL
•30 mph (48 km/h) max speed
•30 miles (48 km) max distance
(8–speed transmission)
See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or
Dolly Tow
Front
NOT ALLOWED
Rear
OK
NOT ALLOWED
Flatbed
ALL
BEST METHOD
BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle
damage may occur.
• When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.
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IN CASE OF EMERGENCY
497
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to "Instruction Park Release" in this section for instructions
on shifting the transmission to NEUTRAL when the engine
is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km) for
8–speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles
(48 km) for 8–speed transmission, tow with the rear wheels
OFF the ground. Acceptable methods are to tow the vehicle
on a flatbed, or with the front wheels raised and the rear
wheels on a towing dolly, or (when using a suitable steering
wheel stabilizer to hold the front wheels in the straight posi-
tion) with the rear wheels raised and the front wheels on the
ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
6
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498 IN CASE OF EMERGENCY
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
CAUTION!
• Front or rear wheel lifts must not be used (if the
remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains
may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks.
Tow straps may become disengaged, causing serious
injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.
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499
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil change indi-
cator system. The oil change indicator system will remind
you that it is time to take your vehicle in for scheduled main-
tenance.
Based on engine operation conditions, the oil change indi-
cator message will illuminate. This means that service is
required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km) since
last reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change.
If a scheduled oil change is performed by someone other
than your authorized dealer, the message can be reset by
referring to the steps described under “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel”.
NOTE:
Under no circumstances should oil change intervals exceed
8,000 miles (13,000 km), twelve months or 350 hours of
engine run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern for fleet
customers.
Severe Duty All Models
NOTE:
Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominantly at idle, or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
7
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500 SERVICING AND MAINTENANCE
Once A Month Or Before A Long Trip:
• Check engine oil level
• Check windshield washer fluid level
• Check tire pressure and look for unusual wear or damage.
Rotate tires at the first sign of irregular wear, even if it
occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir, brake
master cylinder, power steering and automatic transmis-
sion (six-speed only) and fill as needed
• Check function of all interior and exterior lights
Maintenance Plan
Required Maintenance
Refer to the Maintenance Plan on the following pages for required maintenance.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
• Change oil and filter.
• Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
• Inspect battery and clean and tighten terminals as required.
• Inspect brake pads, shoes, rotors, drums, hoses and park brake.
• Inspect engine cooling system protection and hoses.
• Inspect exhaust system.
• Inspect engine air cleaner if using in dusty or off-road conditions. If required, replace air cleaner filter.
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SERVICING AND MAINTENANCE
501
Mileage or time passed
(whichever comes first)
20,0
00
30,0
00
40,0
00
50,0
00
60,0
00
70,0
00
80,0
00
90,0
00
100,0
00
110,0
00
120,0
00
130,0
00
140,0
00
150,0
00
Or Years:
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Or Kilometers:
32,0
00
48,0
00
64,0
00
80,0
00
96,0
00
112,0
00
128,0
00
144,0
00
160,0
00
176,0
00
192,0
00
208,0
00
224,0
00
240,0
00
Additional Inspections
Inspect the CV/Universal joints. X
X
X
X
X
X
X
Inspect front suspension, tie rod
ends, and replace if necessary.
X
X
X
X
X
X
X
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid
level. If using your vehicle for
police, taxi, fleet, off-road or
frequent trailer towing, change
axle fluid.
X
X
X
X
X
X
X
Inspect the brake linings,
replace as necessary.
X
X
X
X
X
X
X
Adjust parking brake as
necessary.
X
X
X
X
X
X
X
Inspect transfer case fluid.
X
X
X
7
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502 SERVICING AND MAINTENANCE
Additional Maintenance
Replace cabin air filter.
X
X
X
X
X
X
X
Replace engine air filter.
X
X
X
X
X
Replace spark plugs.
1
X
Flush and replace the engine
coolant at 10 years or 150,000 miles
(240,000 km) whichever comes first.
X
X
Inspect the transfer case fluid,
change for any of the following:
police, taxi, fleet, or frequent
trailer towing.
X
X
Change the transfer case fluid.
X
Inspect and replace PCV valve if
necessary.
X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed
(whichever comes first)
20,00
0
30,00
0
40,00
0
50,0
00
60,00
0
70,0
00
80,0
00
90,0
00
100,0
00
110,0
00
120,0
00
130,0
00
140,0
00
150,0
00
Or Years:
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Or Kilometers:
32,0
00
48,0
00
64,0
00
80,0
00
96,0
00
112,0
00
128,0
00
144,0
00
160,0
00
176,0
00
192,0
00
208,0
00
224,0
00
240,0
00
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SERVICING AND MAINTENANCE
503
Heavy Duty Use Of The Vehicle
Change engine oil at 4,000 miles (6,500 km) or 350 hours of
engine run time if the vehicle is operated in a dusty and off
road environment or is operated predominately at idle or
only very low engine RPM’s. This type of vehicle use is
considered Severe Duty.
WARNING!
• You can be badly injured working on or around a motor
vehicle. Do only service work for which you have the
knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
• Failure to properly inspect and maintain your vehicle
could result in a component malfunction and effect
vehicle handling and performance. This could cause an
accident.
7
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504 SERVICING AND MAINTENANCE
ENGINE COMPARTMENT
6.4L Engine
1 — Engine Coolant Pressure Cap
6 — Battery
2 — Engine Coolant Reservoir
7 — Distribution Center (Fuses)
3 — Engine Oil Fill
8 — Washer Fluid Reservoir
4 — Engine Oil Dipstick
9 — Power Steering Fluid Reservoir
5 — Brake Fluid Reservoir
10 — Air Cleaner Filter
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SERVICING AND MAINTENANCE
505
Checking Oil Level — Gas Engine
To assure proper lubrication of your vehicle's engine, the
engine oil must be maintained at the correct level. Check the
oil level at regular intervals, such as every fuel stop. The best
time to check the engine oil level is about five minutes after
a fully warmed up engine is shut off.
Checking the oil while the vehicle is on level ground will
improve the accuracy of the oil level readings. Always main-
tain the oil level within the SAFE zone on the dipstick.
Adding one quart of oil when the reading is at the bottom of
the SAFE zone will result in a reading at the top of the safe
zone on these engines.
Adding Washer Fluid
The fluid reservoir is located under the hood and should be
checked for fluid level at regular intervals. Fill the reservoir
with windshield washer solvent only (not radiator anti-
freeze). When refilling the washer fluid reservoir, take some
washer fluid and apply it to a cloth or towel and wipe the
wiper blades clean. This will help blade performance.
To prevent freeze-up of your windshield washer system in
cold weather, select a solution or mixture that meets or
exceeds the temperature range of your climate. This rating
information can be found on most washer fluid containers.
After the engine has warmed up, operate the defroster for a
few minutes to reduce the possibility of smearing or freezing
the fluid on the cold windshield. Windshield washer solu-
tion used with water as directed on the container, aids
cleaning action, reduces the freezing point to avoid line clog-
ging, and is not harmful to paint or trim.
CAUTION!
Overfilling or underfilling will cause oil aeration or loss
of oil pressure. This could damage your engine.
WARNING!
Commercially available windshield washer solvents are
flammable. They could ignite and burn you. Care must
be exercised when filling or working around the washer
solution.
7
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506 SERVICING AND MAINTENANCE
Maintenance-Free Battery
Your vehicle is equipped with a maintenance-free battery.
You will never have to add water, nor is periodic mainte-
nance required.
DEALER SERVICE
An authorized dealer has the qualified service personnel,
special tools, and equipment to perform all service opera-
tions in an expert manner. Service Manuals are available
which include detailed service information for your vehicle.
Refer to these Service Manuals before attempting any proce-
dure yourself.
NOTE:
Intentional tampering with emissions control systems may
void your warranty and could result in civil penalties being
assessed against you.
WARNING!
• Battery fluid is a corrosive acid solution and can burn
or even blind you. Do not allow battery fluid to contact
your eyes, skin, or clothing. Do not lean over a battery
when attaching clamps. If acid splashes in eyes or on
skin, flush the area immediately with large amounts of
water. Refer to “Jump Starting Procedure” in “In Case
Of Emergency” for further information.
• Battery gas is flammable and explosive. Keep flame or
sparks away from the battery. Do not use a booster
battery or any other booster source with an output
greater than 12 Volts. Do not allow cable clamps to
touch each other.
• Battery posts, terminals, and related accessories contain
lead and lead compounds. Wash hands after handling.
CAUTION!
• It is essential when replacing the cables on the battery that
the positive cable is attached to the positive post and the
negative cable is attached to the negative post. Battery
posts are marked positive (+) and negative (-) and are iden-
tified on the battery case. Cable clamps should be tight on
the terminal posts and free of corrosion.
• If a “fast charger” is used while the battery is in the
vehicle, disconnect both vehicle battery cables before
connecting the charger to the battery. Do not use a “fast
charger” to provide starting voltage.
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SERVICING AND MAINTENANCE
507
Engine Oil — Gas Engine
Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance. Refer
to the “Maintenance Plan” for further information.
NOTE:
Under no circumstances should oil change intervals exceed
8,000 miles (13,000 km), twelve months or 350 hours of
engine run time, whichever comes first. The 350 hours of
engine run or idle time is generally only a concern for fleet
customers.
Engine Oil Selection — 6.4L
For best performance and maximum protection under all
types of operating conditions, the manufacturer only recom-
mends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-12633.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has been certified by
the American Petroleum Institute (API). The manu-
facturer only recommends API Certified engine oils.
This symbol certifies 0W-20, 5W-20, 0W-30, 5W-30 and
10W-30 engine oils.
WARNING!
You can be badly injured working on or around a motor
vehicle. Only do service work for which you have the
knowledge and the proper equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
CAUTION!
Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.
7
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508 SERVICING AND MAINTENANCE
Engine Oil Viscosity (SAE Grade) — 6.4L Engine
Use Mopar SAE 0W-40 engine oil approved to FCA Material
Standard MS-12633 such as Pennzoil Ultra equivalent is
recommended for all operating temperatures.
The engine oil filler cap also shows the recommended engine
oil viscosity for your engine. For information on engine oil
filler cap location, refer to the “Engine Compartment” illus-
tration in this section.
Lubricants which do not have both the engine oil certifica-
tion mark and the correct SAE viscosity grade number
should not be used.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.
Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the
engine oil. Engine oil is an engineered product and its perfor-
mance may be impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and oil
filters from your vehicle. Used oil and oil filters, indiscrimi-
nately discarded, can present a problem to the environment.
Contact an authorized dealer, service station or govern-
mental agency for advice on how and where used oil and oil
filters can be safely discarded in your area.
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