RAM ProMaster (2019 year). Instruction — part 15

WARNING!

You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment. If you
have any doubt about your ability to perform a service
job, take your vehicle to a competent mechanic.

Engine Oil

Change Engine Oil

The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Plan” for further information.

NOTE:

Under no circumstances should oil change inter-

vals exceed 10,000 miles (16,000 km), twelve months or 350
hours of engine run time, whichever comes first. The 350
hours of engine run or idle time is generally only a concern
for fleet customers.

Engine Oil Selection

For best performance and maximum protection under all
types of operating conditions, the manufacturer only rec-
ommends engine oils that are API Certified and meet the
requirements of FCA Material Standard MS-6395.

American Petroleum Institute (API) Engine Oil
Identification Symbol

This symbol means that the oil has
been certified by the American Pe-
troleum Institute (API). The manu-
facturer only recommends API Cer-
tified engine oils.

This symbol certifies 0W-20, 5W-20,
0W-30, 5W-30 and 10W-30 engine
oils.

CAUTION!

Do not use chemical flushes in your engine oil as the
chemicals can damage your engine. Such damage is not
covered by the New Vehicle Limited Warranty.

Engine Oil Viscosity (SAE Grade) — 3.6L Engine

Mopar SAE 5W-20 engine oil approved to FCA Material
Standard MS-6395 such as Pennzoil, Shell Helix Ultra or
equivalent is recommended for all operating temperatures.
This engine oil improves low temperature starting and
vehicle fuel economy.

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The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Compart-
ment” illustration in this section.

NOTE:

Mopar SAE 5W-30 engine oil approved to FCA

Material Standard MS-6395 such as Pennzoil, Shell Helix
Ultra or equivalent may be used when SAE 5W-20 engine
oil meeting MS-6395 is not available.

Lubricants which do not have both the engine oil certifi-
cation mark and the correct SAE viscosity grade number
should not be used.

Synthetic Engine Oils

You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes are
followed.

Synthetic engine oils which do not have both the engine oil
certification mark and the correct SAE viscosity grade
number should not be used.

Materials Added To Engine Oil

The manufacturer strongly recommends against the addi-
tion of any additives (other than leak detection dyes) to the

engine oil. Engine oil is an engineered product and its
performance may be impaired by supplemental additives.

Disposing Of Used Engine Oil And Oil Filters

Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact an authorized dealer, service station
or governmental agency for advice on how and where used
oil and oil filters can be safely discarded in your area.

Engine Oil Filter

The engine oil filter should be replaced with a new filter at
every engine oil change.

Engine Oil Filter Selection

This manufacturer’s engines have a full-flow type dispos-
able oil filter. Use a filter of this type for replacement. The
quality of replacement filters varies considerably. Only
high quality filters should be used to assure most efficient
service. Mopar engine oil filters are high quality oil filters
and are recommended.

Engine Air Cleaner Filter

Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.

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NOTE:

Be sure to follow the “Severe Duty Conditions”

maintenance interval if applicable.

WARNING!

The air induction system (air cleaner, hoses, etc.) can
provide a measure of protection in the case of engine
backfire. Do not remove the air induction system (air
cleaner, hoses, etc.) unless such removal is necessary
for repair or maintenance. Make sure that no one is
near the engine compartment before starting the ve-
hicle with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in serious
personal injury.

Engine Air Cleaner Filter Selection

The quality of replacement engine air cleaner filters varies
considerably. Only high quality filters should be used to
assure most efficient service. Mopar engine air cleaner
filters are a high quality filter and are recommended.

Air Conditioner Maintenance

For best possible performance, your air conditioner should
be checked and serviced by an authorized dealer at the
start of each warm season. This service should include

cleaning of the condenser fins and a performance test.
Drive belt tension should also be checked at this time.

WARNING!

Use only refrigerants and compressor lubricants ap-

proved by the manufacturer for your air conditioning
system. Some unapproved refrigerants are flam-
mable and can explode, injuring you. Other unap-
proved refrigerants or lubricants can cause the sys-
tem to fail, requiring costly repairs. Refer to
Warranty Information Book, for further warranty
information.

The air conditioning system contains refrigerant un-

der high pressure. To avoid risk of personal injury or
damage to the system, adding refrigerant or any
repair requiring lines to be disconnected should be
done by an experienced technician.

CAUTION!

Do not use chemical flushes in your air conditioning
system as the chemicals can damage your air condition-
ing components. Such damage is not covered by the
New Vehicle Limited Warranty.

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Refrigerant Recovery And Recycling

R-134a Air Conditioning Refrigerant is a hydrofluoro-
carbon (HFC) that is an ozone-saving product. However,
the manufacturer recommends that air conditioning ser-
vice be performed by authorized dealer or other service
facilities using recovery and recycling equipment.

NOTE:

Use only manufacturer approved A/C system PAG

compressor oil and refrigerants.

Cabin Air Filter (A/C Air Filter)

Refer to the “Maintenance Plan” for the proper mainte-
nance intervals.

WARNING!

Do not remove the cabin air filter while the vehicle is
running, or while the ignition is in the ACC or ON/
RUN mode. With the cabin air filter removed and the
blower operating, the blower can contact hands and
may propel dirt and debris into your eyes, resulting in
personal injury.

The cabin air filter is located in the fresh air inlet in the
engine compartment. Perform the following procedure to
replace the filter:

1. Remove the two screws that secure the filter retainer to

the fresh air inlet, and remove the filter retainer.

Accessing Air Filter

1 — Screw Locations
2 — Fresh Air Inlet

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2. Remove and replace the cabin air filter from the filter

retainer.

3. Install the cabin air filter/filter retainer back into the

fresh air inlet. When installing the filter retainer make
sure the retainer is fully engaged.

4. Install the two screws back into the assembly to secure

the filter retainer to the fresh air inlet.

Body Lubrication

Locks and all body pivot points, including such items as
seat tracks, door hinge pivot points and rollers, liftgate,
tailgate, decklid, sliding doors and hood hinges, should be
lubricated periodically with a lithium based grease, such as
Mopar Spray White Lube to assure quiet, easy operation
and to protect against rust and wear. Prior to the applica-
tion of any lubricant, the parts concerned should be wiped
clean to remove dust and grit; after lubricating excess oil
and grease should be removed. Particular attention should
also be given to hood latching components to ensure
proper function. When performing other underhood ser-
vices, the hood latch, release mechanism and safety catch
should be cleaned and lubricated.

The external lock cylinders should be lubricated twice a
year, preferably in the Fall and Spring. Apply a small
amount of a high quality lubricant, such as Mopar Lock
Cylinder Lubricant directly into the lock cylinder.

Windshield Wiper Blades

Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth and a
mild nonabrasive cleaner. This will remove accumulations
of salt or road film.

Removing Air Filer

1 — Fresh Air Inlet
2 — A/C Air Filter
3 — A/C Air Filter Retainer

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Operation of the wipers on dry glass for long periods may
cause deterioration of the wiper blades. Always use washer
fluid when using the wipers to remove salt or dirt from a
dry windshield.

Avoid using the wiper blades to remove frost or ice from
the windshield. Keep the blade rubber out of contact with
petroleum products such as engine oil, gasoline, etc.

NOTE:

Life expectancy of wiper blades varies depending

on geographical area and frequency of use. Poor perfor-
mance of blades may be present with chattering, marks,
water lines or wet spots. If any of these conditions are
present, clean the wiper blades or replace as necessary.

Exhaust System

The best protection against carbon monoxide entry into the
vehicle body is a properly maintained engine exhaust
system.

If you notice a change in the sound of the exhaust system;
or if the exhaust fumes can be detected inside the vehicle;
or when the underside or rear of the vehicle is damaged;
have an authorized technician inspect the complete ex-
haust system and adjacent body areas for broken, dam-
aged, deteriorated, or mispositioned parts. Open seams or

loose connections could permit exhaust fumes to seep into
the passenger compartment. In addition, have the exhaust
system inspected each time the vehicle is raised for lubri-
cation or oil change. Replace as required.

WARNING!

Exhaust gases can injure or kill. They contain carbon

monoxide (CO), which is colorless and odorless.
Breathing it can make you unconscious and can
eventually poison you. To avoid breathing CO, refer
to “Safety Tips” in “Safety” for further information.

A hot exhaust system can start a fire if you park over

materials that can burn. Such materials might be
grass or leaves coming into contact with your exhaust
system. Do not park or operate your vehicle in areas
where your exhaust system can contact anything that
can burn.

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CAUTION!

The catalytic converter requires the use of unleaded

fuel only. Leaded gasoline will destroy the effective-
ness of the catalyst as an emissions control device
and may seriously reduce engine performance and
cause serious damage to the engine.

Damage to the catalytic converter can result if your

vehicle is not kept in proper operating condition. In
the event of engine malfunction, particularly involv-
ing engine misfire or other apparent loss of perfor-
mance, have your vehicle serviced promptly. Contin-
ued operation of your vehicle with a severe
malfunction could cause the converter to overheat,
resulting in possible damage to the converter and
vehicle.

Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.

NOTE:

Intentional tampering with emissions control sys-

tems can result in civil penalties being assessed against
you.

In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer’s specifications,
should be obtained immediately.

To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is in

gear and the vehicle is in motion.

• Do not try to start the vehicle by pushing or towing the

vehicle.

• Do not idle the engine with any ignition components

disconnected or removed, such as when diagnostic
testing, or for prolonged periods during very rough idle
or malfunctioning operating conditions.

Cooling System

WARNING!

You or others can be badly burned by hot engine

coolant (antifreeze) or steam from your radiator. If
you see or hear steam coming from under the hood,

(Continued)

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WARNING! (Continued)

do not open the hood until the radiator has had time
to cool. Never open a cooling system pressure cap
when the radiator or coolant bottle is hot.

Keep hands, tools, clothing, and jewelry away from

the radiator cooling fan when the hood is raised. The
fan starts automatically and may start at any time,
whether the engine is running or not.

When working near the radiator cooling fan, discon-

nect the fan motor lead or turn the ignition to the
OFF mode. The fan is temperature controlled and can
start at any time the ignition is in the ON mode.

Coolant Checks

Check the engine coolant (antifreeze) protection every 12
months (before the onset of freezing weather, where appli-
cable). If the engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with fresh OAT
coolant (conforming to MS-12106) only by an authorized
dealer. Check the front of the A/C condenser for any
accumulation of bugs, leaves, etc. If dirty, clean by gently
spraying water from a garden hose vertically down the face
of the condenser.

Cooling System — Drain, Flush And Refill

NOTE:

Some vehicles require special tools to add coolant

properly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed to
be added to the system please contact an authorized dealer.

If the engine coolant (antifreeze) is dirty or contains visible
sediment, have an authorized dealer clean and flush with
OAT coolant (antifreeze) (conforming to MS.90032).

Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.

Selection Of Coolant

Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.

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NOTE:
• Mixing of engine coolant (antifreeze) other than speci-

fied Organic Additive Technology (OAT) engine coolant
(antifreeze), may result in engine damage and may
decrease corrosion protection. Organic Additive Tech-
nology (OAT) engine coolant is different and should not
be mixed with Hybrid Organic Additive Technology
(HOAT) engine coolant (antifreeze) or any “globally
compatible” coolant (antifreeze). If a non-OAT engine
coolant (antifreeze) is introduced into the cooling system
in an emergency, the cooling system will need to be
drained, flushed, and refilled with fresh OAT coolant
(conforming to MS.90032), by an authorized dealer as
soon as possible.

• Do not use water alone or alcohol-based engine coolant

(antifreeze) products. Do not use additional rust inhibi-
tors or antirust products, as they may not be compatible
with the radiator engine coolant and may plug the
radiator.

• This vehicle has not been designed for use with propyl-

ene glycol-based engine coolant (antifreeze). Use of
propylene glycolbased engine coolant (antifreeze) is not
recommended.

• Some vehicles require special tools to add coolant prop-

erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed
to be added to the system please contact an authorized
dealer.

Adding Coolant

Your vehicle has been built with an improved engine
coolant (OAT coolant conforming to MS.90032) that allows
extended maintenance intervals. This engine coolant (anti-
freeze) can be used up to ten years or 150,000 miles
(240,000 km) before replacement. To prevent reducing this
extended maintenance period, it is important that you use
the same engine coolant (OAT coolant conforming to
MS.90032) throughout the life of your vehicle.

Please review these recommendations for using Organic
Additive Technology (OAT) engine coolant (antifreeze)
that meets the requirements of FCA Material Standard
MS.90032. When adding engine coolant (antifreeze):
• We recommend using Mopar Antifreeze/Coolant 10

Year/150,000 Mile (240,000 km) Formula OAT (Organic
Additive Technology) that meets the requirements of
FCA Material Standard MS.90032.

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• Mix a minimum solution of 50% OAT engine coolant

that meets the requirements of FCA Material Standard
MS.90032 and distilled water. Use higher concentrations
(not to exceed 70%) if temperatures below −34°F (−37°C)
are anticipated. Please contact an authorized dealer for
assistance.

• Use only high purity water such as distilled or deionized

water when mixing the water/engine coolant (anti-
freeze) solution. The use of lower quality water will
reduce the amount of corrosion protection in the engine
cooling system.

NOTE:
• It is the owner’s responsibility to maintain the proper

level of protection against freezing according to the
temperatures occurring in the area where the vehicle is
operated.

• Some vehicles require special tools to add coolant prop-

erly. Failure to fill these systems properly could lead to
severe internal engine damage. If any coolant is needed
to be added to the system, please contact a local autho-
rized dealer.

• Mixing engine coolant (antifreeze) types is not recom-

mended and can result in cooling system damage. If

HOAT and OAT coolant are mixed in an emergency,
have a authorized dealer drain, flush, and refill with
OAT coolant (conforming to MS.90032) as soon as pos-
sible.

Cooling System Pressure Cap

The cap must be fully tightened to prevent loss of engine
coolant (antifreeze), and to ensure that engine coolant
(antifreeze) will return to the radiator from the coolant
recovery tank.

The cap should be inspected and cleaned if there is any
accumulation of foreign material on the sealing surfaces.

WARNING!

Do not open hot engine cooling system. Never add

engine coolant (antifreeze) when the engine is over-
heated. Do not loosen or remove the cap to cool an
overheated engine. Heat causes pressure to build up
in the cooling system. To prevent scalding or injury,
do not remove the pressure cap while the system is
hot or under pressure.

Do not use a pressure cap other than the one speci-

fied for your vehicle. Personal injury or engine
damage may result.

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Disposal Of Used Coolant

Used ethylene glycol-based coolant (antifreeze) is a regu-
lated substance requiring proper disposal. Check with your
local authorities to determine the disposal rules for your
community. To prevent ingestion by animals or children,
do not store ethylene glycol-based coolant in open contain-
ers or allow it to remain in puddles on the ground. If
ingested by a child or pet, seek emergency assistance
immediately. Clean up any ground spills immediately.

Coolant Level

The coolant expansion bottle provides a quick visual
method for determining that the coolant level is adequate.
With engine off and cold, the level of the engine coolant
(antifreeze) in the bottle should be between the “MIN” and
“MAX” marks.

Points To Remember

NOTE:

When the vehicle is stopped after a few miles/

kilometers of operation, you may observe vapor coming
from the front of the engine compartment. This is normally
a result of moisture from rain, snow, or high humidity
accumulating on the radiator and being vaporized when
the thermostat opens, allowing hot engine coolant (anti-
freeze) to enter the radiator.

If an examination of your engine compartment shows no
evidence of radiator or hose leaks, the vehicle may be
safely driven. The vapor will soon dissipate.
• Do not overfill the coolant expansion bottle.
• Check the coolant freeze point in the radiator and in the

coolant expansion bottle. If engine coolant (antifreeze)
needs to be added, the contents of the coolant expansion
bottle must also be protected against freezing.

• If frequent engine coolant (antifreeze) additions are

required, the cooling system should be pressure tested
for leaks.

• Maintain engine coolant (antifreeze) concentration at a

minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corrosion pro-
tection of your engine which contains aluminum com-
ponents.

• Make sure that the coolant expansion bottle overflow

hoses are not kinked or obstructed.

• Keep the front of the radiator clean. If your vehicle is

equipped with air conditioning, keep the front of the
condenser clean.

• Do not change the thermostat for Summer or Winter

operation. If replacement is ever necessary, install ONLY

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the correct type thermostat. Other designs may result in
unsatisfactory engine coolant (antifreeze) performance,
poor gas mileage, and increased emissions.

Brake System

In order to assure brake system performance, all brake
system components should be inspected periodically. Refer
to the “Maintenance Plan” in this section for the proper
maintenance intervals.

WARNING!

Riding the brakes can lead to brake failure and possi-
bly a collision. Driving with your foot resting or riding
on the brake pedal can result in abnormally high brake
temperatures, excessive lining wear, and possible
brake damage. You would not have your full braking
capacity in an emergency.

Fluid Level Check — Brake Master Cylinder

The fluid level of the master cylinder should be checked
when performing under the hood service or immediately if
the brake system warning lamp indicates system failure.

If necessary, add fluid to bring level within the designated
marks on the side of the reservoir of the brake master
cylinder. Be sure to clean the top of the master cylinder area
before removing cap.

With disc brakes the fluid level can be expected to fall as
the brake linings wear. However, an unexpected drop in
fluid level may be caused by a leak and a system check
should be conducted.

Refer to “Fluids And Lubricants” in “Technical Specifica-
tions” for further information.

WARNING!

Use only manufacturer’s recommended brake fluid.

Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information. Using the
wrong type of brake fluid can severely damage your
brake system and/or impair its performance. The
proper type of brake fluid for your vehicle is also
identified on the original factory installed hydraulic
master cylinder reservoir.

To avoid contamination from foreign matter or mois-

ture, use only new brake fluid or fluid that has been

(Continued)

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WARNING! (Continued)

in a tightly closed container. Keep the master cylin-
der reservoir cap secured at all times. Brake fluid in
a open container absorbs moisture from the air
resulting in a lower boiling point. This may cause it
to boil unexpectedly during hard or prolonged brak-
ing, resulting in sudden brake failure. This could
result in a collision.

Overfilling the brake fluid reservoir can result in

spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.

Do not allow petroleum based fluid to contaminate

the brake fluid. Brake seal components could be
damaged, causing partial or complete brake failure.
This could result in a collision.

Automatic Transmission (3.6L Gasoline Engine
Only)

Selection Of Lubricant

It is important to use the proper transmission fluid to
ensure optimum transmission performance and life. Use
only the manufacturer’s specified transmission fluid. Refer

to “Fluids And Lubricants” in “Technical Specifications”. It
is important to maintain the transmission fluid at the
correct level using the recommended fluid. No chemical
flushes should be used in any transmission; only the
approved lubricant should be used.

CAUTION!

Using a transmission fluid other than the manufactur-
er’s recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder, and will require more frequent fluid and
filter changes. Refer to “Fluids And Lubricants” in
“Technical Specifications” for fluid specifications.

Special Additives

The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor-
mance may be impaired by supplemental additives. There-
fore, do not add any fluid additives to the transmission.
The only exception to this policy is the use of special dyes
for diagnosing fluid leaks in six-speed transmissions.
Avoid using transmission sealers as they may adversely
affect seals.

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CAUTION!

Do not use chemical flushes in your transmission as
the chemicals can damage your transmission compo-
nents. Such damage is not covered by the New Vehicle
Limited Warranty.

Fluid Level Check

The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis-
sion filler tube is capped and no dipstick is provided. Your
authorized dealer can check your transmission fluid level
using a special service dipstick. If you notice fluid leakage
or transmission malfunction, visit your authorized dealer
immediately to have the transmission fluid level checked.
Operating the vehicle with an improper fluid level can
cause severe transmission damage.

CAUTION!

If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to
adjust the fluid level accurately.

Fluid And Filter Changes

Refer to the “Maintenance Plan” in this section for the
proper maintenance intervals.

In addition, change the fluid and filter if the fluid becomes
contaminated (with water, etc.), or if the transmission is
disassembled for any reason.

RAISING THE VEHICLE

In the case where it is necessary to raise the vehicle, go to
an authorized dealer or service station.

TIRES

Tire Safety Information

Tire safety information will cover aspects of the following
information: Tire Markings, Tire Identification Numbers,
Tire Terminology and Definitions, Tire Pressures, and Tire
Loading.

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Tire Markings

NOTE:
• P (Passenger) — Metric tire sizing is based on U.S.

design standards. P-Metric tires have the letter “P”
molded into the sidewall preceding the size designation.
Example: P215/65R15 95H.

• European — Metric tire sizing is based on European

design standards. Tires designed to this standard have
the tire size molded into the sidewall beginning with the
section width. The letter

⬙P⬙ is absent from this tire size

designation. Example: 215/65R15 96H.

• LT (Light Truck) — Metric tire sizing is based on U.S.

design standards. The size designation for LT-Metric
tires is the same as for P-Metric tires except for the letters
“LT” that are molded into the sidewall preceding the
size designation. Example: LT235/85R16.

• Temporary spare tires are designed for temporary emer-

gency use only. Temporary high pressure compact spare
tires have the letter “T” or “S” molded into the sidewall
preceding the size designation. Example: T145/80D18
103M.

• High flotation tire sizing is based on U.S. design stan-

dards and it begins with the tire diameter molded into
the sidewall. Example: 31x10.5 R15 LT.

Tire Markings

1 — U.S. DOT Safety
Standards Code (TIN)

4 — Maximum Load

2 — Size Designation

5 — Maximum Pressure

3 — Service Description

6 — Treadwear, Traction
and Temperature Grades

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Tire Sizing Chart

EXAMPLE:

Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C, T145/80D18 103M, 31x10.5 R15 LT
P

= Passenger car tire size based on U.S. design standards, or

. blank. ⴖ = Passenger car tire based on European design standards, or
LT

= Light truck tire based on U.S. design standards, or

T or S

= Temporary spare tire or

31

= Overall diameter in inches (in)

215, 235, 145

= Section width in millimeters (mm)

65, 85, 80

= Aspect ratio in percent (%)

– Ratio of section height to section width of tire, or
10.5

= Section width in inches (in)

R

= Construction code

⬙R⬙ means radial construction, or

⬙D⬙ means diagonal or bias construction

15, 16, 18

= Rim diameter in inches (in)

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