Nissan Murano. Instruction — part 165
AV-438
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
MULTI AV SYSTEM SYMPTOMS
RELATED TO CAMERA
Models without BSW and LDW
Models with BSW and LDW
RELATED TO VOICE CONTROL
RELATED TO RGB IMAGE
The system cannot be operat-
ed.
• The voice recognition can be controlled.
• Steering switch's ”VOL UP”, “VOL
DOWN” and “
” switch works, but
“
” it does not work.
Steering switch malfunction.
Replace steering switch. Refer to
Steering switch's “
”, ”VOL UP”, “VOL
DOWN” and “
” switches do not work.
Steering switch signal B circuit malfunction.
Refer to
.
All steering switches do not work.
Steering switch ground circuit malfunction.
Refer to
.
Symptoms
Check items
Probable malfunction location
Symptoms
Check items
Probable malfunction location
Camera image is not shown.
(Vehicle width and predictive
course line are displayed.)
—
Camera image signal circuit.
Refer to
.
Camera image does not switch.
“Reverse” is not turned ON on “Vehicle
Signals” screen of “Confirmation/Adjust-
ment”.
Reverse signal circuit malfunction.
“Reverse” is turned ON on “Vehicle Sig-
nals”screen of “Confirmation/Adjustment”.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Symptoms
Check items
Probable malfunction location
Camera image is not displayed.
(Only warning message under
area is displayed.)
—
Reverse signal circuit malfunction (camera control unit).
Camera image does not switch.
—
Reverse signal circuit malfunction (AV control unit).
Symptoms
Check items
Probable malfunction location
The voice cannot be controlled
even if the voice control screen
is displayed.
Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.
AV control unit malfunction.
Replace AV control unit. Refer to
.
Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode.
Microphone signal circuit malfunction.
Refer to
.
The voice cannot be controlled
(Voice control screen is not dis-
played).
• Hands-free phone system can be oper-
ated.
• Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN” and “ENTER”
switch works, but “
” it does not work.
Steering switch malfunction.
Replace steering switch. Refer to
.
Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN”, “
” and “ENTER”
switches do not work.
Steering switch signal A circuit malfunction.
Refer to
.
All steering switches do not work.
Steering switch ground circuit malfunction.
Refer to
.
AV
MULTI AV SYSTEM SYMPTOMS
AV-439
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
RELATED TO AUDIO
RELATED TO STEERING SWITCH
Symptoms
Check items
Probable malfunction location
RGB image is not shown.
—
RGB digital image signal circuit malfunction.
Refer to
Symptoms
Check items
Probable malfunction location
The disk cannot be removed.
—
Disk eject signal circuit malfunction.
Refer to
No sound comes out or the lev-
el of the sound is low.
No sound from all speakers.
• BOSE amp. ON signal circuit malfunction.
• BOSE amp. power supply and ground circuits malfunc-
tion.
Refer to
AV-420, "BOSE AMP. : Diagnosis Procedure"
.
Only a certain speaker (front right, front
left, rear right, or rear left, etc.) does not
output sound.
• Poor connector connection of speaker.
• Sound signal circuit malfunction between AV control
unit and BOSE amp.
• Sound signal circuit malfunction between BOSE amp.
and speaker.
• Malfunction in speaker.
• Malfunction in AV control unit.
• Malfunction in BOSE amp.
Noise is mixed with audio.
Noise comes out from all speakers.
• Malfunction in AV control unit.
• Malfunction in BOSE amp.
Noise comes out only from a certain
speaker (front right, front left, rear right,
or rear left, etc.).
• Poor connector connection of speaker.
• Sound signal circuit malfunction between AV control
unit and BOSE amp.
• Sound signal circuit malfunction between BOSE amp.
and speaker.
• Malfunction in speaker.
• Poor installation of speaker (e.g. backlash and loose-
ness)
• Malfunction in AV control unit.
• Malfunction in BOSE amp.
Noise is mixed with radio only (when the
car hits a bump or while driving over bad
roads).
• Poor connector connection of antenna or antenna feed-
er.
• Loose antenna base mounting nut. Refer to
Radio is not received or poor
reception.
• Other audio sounds are normal.
• Any radio cannot be received or poor
reception is caused even after moving
to a service area with good reception
(e.g. a place with clear view and no ob-
stacles generating external noises).
• Antenna amp. ON signal circuit malfunction.
• Poor connector connection of antenna or antenna feed-
er.
• Loose antenna base mounting nut. Refer to
Satellite radio is not received.
There is malfunction in the CONSULT
self-diagnosis result.
Refer to
.
• Malfunction in antenna, antenna feeder, or AV control
unit. Perform DTC diagnosis. Refer to
.
• Poor continuity in antenna feeder.
• Poor connector connection of antenna or antenna feed-
er.
There is no malfunction in the CONSULT
self-diagnosis result.
Refer to
.
• Poor continuity in antenna feeder.
• Poor connector connection of antenna or antenna feed-
er.
• Loose satellite radio antenna mounting nut.
Refer to
.
AV-440
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
MULTI AV SYSTEM SYMPTOMS
RELATED TO USB
NOTE:
Check that there is no malfunction of USB equipment main body before performing a diagnosis.
iPod
®
is a trademark of Apple inc., registered in the U.S. and other countries.
RELATED TO DVD MODE
RELATED TO AUXILIARY INPUT
NOTE:
Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
Symptoms
Probable malfunction location
None of the steering switch operations work.
Steering switch ground circuit malfunction.
Refer to
.
Only specified switch cannot be operated.
Steering switch malfunction.
Replace steering switch. Refer to
.
Steering switch's “SOURCE”, “MENU UP”, “MENU DOWN”,
“
” and “ENTER” switches do not work.
Steering switch signal A circuit malfunction.
Refer to
.
Steering switch's “
”, “VOL UP”, “VOL DOWN” and “
”
switches do not work.
Steering switch signal B circuit malfunction.
Refer to
.
Symptoms
Check items
Possible malfunction location / Action to take
iPod
®
or USB memory can not
be recognized.
—
• USB harness malfunction.
• USB connector malfunction.
Symptoms
Check items
Probable malfunction location
The disk cannot be removed.
—
Disk eject signal circuit malfunction.
Refer to
DVD image is not displayed.
—
Perform “Self Diagnostic Result” of “MULTI AV” with
CONSULT. Refer to
.
When detecting no malfunction in those components, the
following items are a possible cause.
• Composite image signal circuits malfunction.
Refer to
DVD sound is not heard.
No sound from all speakers and woofer.
• Amp. ON signal circuit malfunction.
• BOSE amp. power supply and ground circuits mal-
AV-420, "BOSE AMP. : Diagnosis Procedure"
Sound is heard only from specific places.
Sound signals circuit of suspect system.
Symptoms
Check items
Probable malfunction location
No voice sound is heard when
AUX mode is selected.
Voice sound is heard when other modes
are selected.
AUX sound signal circuit.
Image is not displayed when
AUX mode is selected.
DVD image is displayed.
AUX image signal circuit malfunction.
Refer to
DVD image is not displayed.
Composite image signal circuit between AV control unit
and display unit.
Refer to
AV
NORMAL OPERATING CONDITION
AV-441
< SYMPTOM DIAGNOSIS >
[BOSE AUDIO WITH NAVIGATION]
C
D
E
F
G
H
I
J
K
L
M
B
A
O
P
NORMAL OPERATING CONDITION
Description
INFOID:0000000009721970
NOTE:
For Navigation system operation information, refer to Navigation system Owner's Instruction.
BASIC OPERATIONS
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle's battery is dis-
connected or becomes discharged. If this occurs, service the vehicle's battery as necessary and re-enter the
information in the Address Book.
RELATED TO VOICE RECOGNITION
Related to Basic Operation
Related to Item Choice
The system should respond correctly to all voice commands without difficulty. If problems are encountered, fol-
low the solutions given in this guide for the appropriate error.
Symptom
Possible cause
Possible solution
No image is displayed.
The brightness is at the lowest setting.
Adjust the brightness of the display.
The systems in the video mode.
Press “DISC-AUX” to change the mode.
The display is turned off.
Press “
-” to turn on the display.
The interior of the vehicle becomes the a little less
than 80
°
C (176
°
F) or high temperature, and the pro-
tection of the display acts, and a display is turned off.
Wait until the interior of the vehicle has
cooled down.
Screen not clear.
Contrast setting is not appropriate.
Adjust the contrast of the display.
No voice guidance is available. Or
The volume is too high or too low.
The volume is not set correctly, or it is turned off.
Adjust the volume of voice guidance.
Voice guidance is not provided for certain streets
(roads displayed in gray).
This is not a malfunction.
No map is displayed on the screen.
A screen other than map screen is displayed.
Press “MAP”.
The screen is too dim. The move-
ment is slow.
The temperature in the interior of the vehicle is low.
Wait until the interior of the vehicle has
warmed up.
Some pixels in the display are dark-
er or brighter than others.
This condition is an inherent characteristic of liquid
crystal displays.
This is not a malfunction.
Some menu items cannot be se-
lected.
Some menu items become unavailable while the ve-
hicle is driven.
Park the vehicle in a safe location, and
then operate the navigation system.
Symptom
Possible cause
Possible solution
The system does not
recognize your com-
mand.
or
The system recognizes
your command incor-
rectly
The interior of the vehicle is too noisy.
Close the windows or have other occupants quiet.
The volume of your voice is too low.
Speak louder.
The volume if your voice is too loud.
Speak softer.
Your pronunciation is unclear.
Speak clearly.
You are speaking before the voice recognition is ready
Press and release “
” switch on the steering
switch, and speak a command after the tone
sounds.
8 seconds or more have passed after you pressed and
released “
” switch on the steering switch.
Make sure to speak a command within 8 seconds
after you press and release “
” switch on the
steering switch.
Only a limited range of voice commands is usable for
each screen.
Use a correct voice command appropriate for the
current screen.
The fan of the air conditioner is too loud.
Lower the fan speed as necessary as voice com-
mand can be recognized more easily.
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