Lincoln Aviator (2020 year). Instruction — part 21

Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.

BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.

You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:

BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201

BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.

For additional information refer to the Better
Business Bureau website.

Note: Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)

For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).

The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.

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Customer Assistance

In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’s award is binding on both you and
Ford of Canada.

CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.

GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA

Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel
or petrol/gas engines or the proper sulfur
fuel for diesel engines.

If you cannot find the proper fuel
recommended for your vehicle, contact our
Customer Relationship Center.

The use of improper fuels in your vehicle
without proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using improper fuels may also result in
difficulty importing your vehicle back into the
United States.

If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands and/or
Puerto Rico, Central America, the Caribbean,
and Israel and the Middle East, contact the
nearest authorized dealer. If the authorized
dealer cannot help you, contact the
corresponding Ford Customer Assistance
Center:

FORD MOTOR COMPANY

Customer Relationship Centers in:

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Customer Assistance

E-mail

Fax

Phone

Customer Relationship Center

apemcrc@ford.com

N/A

N/A

Asia Pacific

expcac@ford.com

-

+1 313 594 4857

Caribbean and Central America

menacac@ford.com

971 4 3327 266

Ford

Middle East

80004443673

Lincoln

80004441067

UAE

80004441066

Saudi Arabia

8008443673

Mobily and Zain cell phone users

in Saudi

800850078

Kuwait

22280384

nafcrc@ford.com

N/A

N/A

North Africa

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Customer Assistance

E-mail

Fax

Phone

Customer Relationship Center

prcac@ford.com

N/A

+1-800-841-3673

Puerto Rico and U.S. Virgin Islands

ssacrc@ford.com

N/A

N/A

Sub-Saharan Africa

infokr1@ford.com or

infokr@lincoln.com

N/A

+82-02-1600-6003

South Korea

If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Global
Trade Services by emailing,
expcso@ford.com.

If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.

Customers in the U.S. should call
1-800-392-3673.

ORDERING ADDITIONAL OWNER'S
LITERATURE

To order the publications in this portfolio,
contact Helm, Incorporated at:

HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service

Or to order a free publication catalog, call
toll free: 1-800-782-4356

Monday-Friday 8:00 a.m. - 6:00 p.m. EST

Helm, Incorporated can also be reached by
their website:

www.helminc.com

(Items in this catalog may be purchased by
credit card, check or money order.)

Obtaining a French Owner’s Instruction

French Owner’s Instruction can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.

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Customer Assistance

REPORTING SAFETY DEFECTS
(U.S. ONLY)

If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying Ford
Motor Company.

If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer, or
Ford Motor Company.

To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153);
go to

http://www.safercar.gov

; or write

to:

Administrator

1200 New Jersey Avenue, Southeast

Washington, D.C. 20590

You can also obtain other information
about motor vehicle safety from

http://

www.safercar.gov

.

REPORTING SAFETY DEFECTS
(CANADA ONLY)

If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform Transport Canada and Ford of
Canada.

Transport Canada Contact Information

http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)

Website

http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)

Website

1-800-333-0510

Phone

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Customer Assistance

Ford of Canada Contact Information

www.ford.ca

Website

1-800-565-3673

Phone

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Customer Assistance

FUSE SPECIFICATION CHART

Engine Compartment Fuse Box

WARNING: Always disconnect the

battery before servicing high current fuses.

WARNING: To reduce risk of

electrical shock, always replace the cover
to the power distribution box before
reconnecting the battery or refilling fluid
reservoirs.

The engine compartment fuse box is under
the driver side leaf screen in the engine
compartment. It has high-current fuses that
protect your vehicle's main electrical systems
from overloads.

If you disconnect and reconnect the battery,
you need to reset some features. See
Changing the 12V Battery (page 363).

Note: Replace fuses with the same type and
rating. See Changing a Fuse (page 348).

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Fuses

E288347

Protected Component

Fuse Rating

Fuse or Relay Number

Body control module - battery power in feed 1.

40A

1

Not used (spare).

20A

2

Body control module - battery power in feed 2.

40A

3

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Fuses

Protected Component

Fuse Rating

Fuse or Relay Number

Fuel pump.

30A

4

Powertrain control module keep alive power.

5A

5

Powertrain control module power.

20A

6

Canister vent solenoid.

20A

7

Evaporative leak control module.
Vapor blocking valve.
Universal exhaust gas oxygen 11.
Universal exhaust gas oxygen 21.
Catalyst monitor sensor 12.
Catalyst monitor sensor 22.
Canister purge valve.

Cooling fan relay coil.

20A

8

Battery interrupt box.
Transmission oil pump.
Auxiliary coolant pump.
Engine coolant bypass valve.
Active grille shutters.

Ignition coils.

20A

9

Front blower motor relay.

40A

13

Transmission oil pump.

15A

14

A/C compressor variable clutch.

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Fuses

Protected Component

Fuse Rating

Fuse or Relay Number

Engine mounts.

Windshield and rear window washer pump relay power.

15A

16

Not used (spare).

5A

17

Starter motor.

30A

18

Headlamp leveling motors.

10A

21

Adaptive headlamps.

Electric power assisted steering module.

10A

22

Anti-lock brake system module with integrated park brake.

10A

23

Powertrain control module.

10A

24

Air quality sensor.

10A

25

Particulate matter sensor.
360 camera with park aid.
Rear view camera.
Blind spot information system.
Adaptive cruise control module.

Transmission control module.

15A

26

Anti-lock brake system valves with integrated park brake.

40A

28

Anti-lock brake system pump with integrated park brake.

60A

29

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Fuses

Protected Component

Fuse Rating

Fuse or Relay Number

Driver seat module.

30A

30

Passenger seat module.

30A

31

Not used (spare).

20A

32

Rear cargo area power point.

20A

33

Main console bin power point.

20A

34

Not used (spare).

20A

35

Power inverter.

40A

36

Climate controlled seat module.

30A

38

Power liftgate module.

30A

41

Trailer brake control module.

30A

42

Body control module.

60A

43

Brake on and off switch.

10A

44

Not used (spare).

15A

46

Heated backlite.

40A

50

Heated steering wheel.

20A

54

Trailer tow park lamps.

20A

55

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Fuses

Protected Component

Fuse Rating

Fuse or Relay Number

Trailer tow battery charge.

30A

57

Trailer tow backup lamps.

10A

58

Multi-contour seat module.

15A

61

Headlamp washer pump.

15A

62

Four-wheel drive module.

40A

64

Front window wiper motor.

30A

69

Rear window wiper motor.

15A

71

Air suspension module.

20A

72

Driver door module.

30A

73

Not used.

—

78

Not used.

—

79

Left-hand front electronic door.

20A

80

Right-hand front electronic door.

20A

82

Rear blower motor.

20A

88

Trailer tow lighting module.

20A

91

Not used (spare).

15A

95

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Fuses

Protected Component

Fuse Rating

Fuse or Relay Number

Not used (spare).

15A

96

Not used (spare).

10A

97

Not used (spare).

10A

98

Not used (spare).

50A

103

Not used (spare).

50A

104

Steering angle sensor module - adaptive front steering.

40A

105

Not used (spare).

40A

106

Not used (spare).

40A

107

Not used (spare).

20A

108

Passenger door module.

30A

109

Body control module voltage quality monitor feed.

30A

111

Left-hand rear electronic door.

20A

112

Air suspension compressor.

50A

114

Amplifier.

20A

115

Not used (spare).

5A

116

Second row heated seats.

30A

118

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Fuses

Protected Component

Fuse Rating

Fuse or Relay Number

Port fuel injectors.

15A

120

Rain sensor.

5A

124

USB smart charger 1.

5A

125

Amplifier.

20A

127

Illuminated badge.

15A

128

Power folding seat module.

40A

131

Left-hand heated wiper blade.

15A

133

Right-hand heated wiper blade.

Family entertainment system.

10A

134

Right-hand rear electronic door.

20A

136

USB smart charger 2.

5A

139

Traffic cam.

5A

142

Not used (spare).

15A

146

Left-hand headlamp module.

30A

148

Right-hand headlamp module.

30A

149

Not used (spare).

40A

150

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Fuses

Protected Component

Fuse Rating

Fuse or Relay Number

Not used (spare).

25A

155

Not used (spare).

15A

159

Not used (spare).

10A

160

Not used (spare).

20A

168

Not used (spare).

10A

169

Not used (spare).

10A

170

Center console blower.

10A

177

Note: Spare fuse amperage may vary.

Passenger Compartment Fuse Panel

The fuse panel is under the instrument panel
to the left of the steering column.

Note: It may be easier to access the fuse
panel if you remove the finish trim piece.

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Fuses

E145984

Protected Component

Fuse Rating

Fuse or Relay Number

Not used.

—

1

Moonroof.

10A

2

eCall.
Telematics control unit module.
Inverter.

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Fuses