Citroen C4 Picasso (2017 year). Manual — part 32

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Media

QUESTION

ANSWER

SOLUTION

Playback of my USB
memory stick starts only
after a very long wait
(around 2 to 3 minutes).

Some files supplied with the memory stick may greatly slow down
access to reading the memory stick (multiplication by 10 of the
catalogue time).

Delete the files supplied with the memory stick
and limit the number of sub-folders in the file
structure on the memory stick.

Some characters in the
media information are not
displayed correctly while
playing.

The audio system does not display some types of characters.

Use standard characters to name tracks and
folders.

Playing of streaming files
does not start.

The peripheral device connected does not support automatic play.

Start the playback from the device.

The names of tracks and
the track length are not
displayed on the screen
when streaming audio.

The Bluetooth profile does not allow the transfer of this information.

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QUESTION

ANSWER

SOLUTION

I cannot connect my
Bluetooth telephone.

The telephone's Bluetooth function may be switched off or the
telephone may not be visible.

Check that your telephone's Bluetooth function is
switched on.
Check in the telephone settings that it is "visible
to all".

The Bluetooth telephone is not compatible with the system.

You can check the compatibility of your telephone
at the Brand's website (services).

The volume of the
telephone connected
in Bluetooth mode is
inaudible.

The volume depends both on the system and on the telephone.

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary.

The ambient noise level has an influence on the quality of telephone
communication.

Reduce the ambient noise level (close the
windows, reduce the booster fan speed, slow
down, ...).

Contacts are not shown in
alphabetical order.

Some telephones offer display options. Depending on the settings
chosen, contacts can be transferred in a specific order.

Modify the display setting in the telephone
directory.

Telephone

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QUESTION

ANSWER

SOLUTION

In changing the setting
of treble and bass the
equalizer setting is
deselected.

The selection of an equalizer setting imposes the settings for treble
and bass and vice-versa.

Modify the treble and bass or equalizer settings to
obtain the desired musical ambience.

In changing the equalizer
setting, treble and bass
return to zero.

When changing the
balance settings, the
distribution setting is
deselected.

The selection of a distribution setting imposes the balance settings
and vice-versa.

Modify the balance or distribution settings to
obtain the desired musical ambience.

When changing a
distribution setting,
the balance setting is
deselected.

There is a difference in
sound quality between the
different audio sources.

For optimum sound quality, the audio settings can be adapted to
the different sound sources, which may result in audible differences
when changing source.

Check that the audio settings are adapted to the
sources listened to. Adjust the audio functions to
the middle position.

With the engine off, the
system switches off after a
few minutes of use.

When the engine is switched off, the system's operating time
depends on the state of charge of the battery.
The switch-off is normal: the system switches to economy mode and
switches off to prevent discharging of the vehicle's battery.

Start the vehicle's engine to increase the battery
charge.

Settings

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Bluetooth

®

audio system

Contents

First steps

148

Steering mounted controls - Type 1

149

Steering mounted controls - Type 2

150

Menus 151
Radio 152
DAB (Digital Audio Broadcasting) radio

154

Media 156
Telephone 161
Frequently asked questions

166

Your audio system is coded in such
a way that it will only operate in your
vehicle.
All work on the system must be
carried out exclusively by a dealer or
qualified workshop, to avoid any risk of
electrocution, fire or mechanical faults.

To avoid discharging the battery, the
audio system may switch off after a few
minutes if the engine is not running.

The different functions and adjustments
described vary according to the version
and configuration of your vehicle.

As a safety measure and because it
requires the sustained attention of the
driver, the pairing of your Bluetooth
telephone to the Bluetooth hands-free
audio system must only be carried out
with the

vehicle stationary and the

ignition on.

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Audio and Telematics

First steps

Press: On / Off
Rotate: adjust volume.

Short press: change audio source
(Radio; USB; AUX (if a device is
connected); CD; Streaming).
Long press: display the

Telephone

menu (if a telephone is connected).

Radio:

Short press: display the list of radio
stations.
Long press: update the list.

Media:

Short press: display the list of folders.
Long press: display the sorting
options.

Select the screen display mode,
between:
Date; Audio functions; Trip computer;
Telephone.

Adjust audio settings:
Front/rear fader; left/right balance;
bass/treble; loudness; audio
ambience.
Activation / Deactivation of automatic
volume adjustment (linked to the
speed of the vehicle).

Radio:

Manual step by step search up /
down for radio stations.
Select previous / next MP3 track.

Media:

Select previous / next folder / genre /
artist / playlist on the USB device.
Scroll in a list.

Abandon the current operation.
Go up one level (menu or folder).

Confirm or display contextual menu.

Buttons 1 to 6.
Short press: select the preset radio
station.
Long press: preset a station.

Radio:

Automatic step by step search up /
down for radio stations.

Media:

Select previous / next CD, USB,
streaming track.
Scroll in a list.

Access to main menu.

Activate / Deactivate TA (traffic
announcements)
Long press: select type of
announcement.

Select waveband: FM / DAB / AM.

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Steering mounted controls - Type 1

Radio :

Short press: display the list of radio
stations.
Long press: update the list.

Media :

Short press: display the list of folders.
Long press: display the sorting
options.

Decrease volume.

Radio :

Select the previous / next preset
radio station.
Select the previous / next item in a
menu or a list.

Media:

Select of the previous / next track.
Select the previous / next item in a
menu or a list.

Mute / Restore sound by
simultaneously pressing the increase
and decrease volume buttons.

Other than telephone calls :

Short press: change audio source
(Radio; USB; AUX (if a device is
connected); CD; Streaming), confirm
if the "

Telephone " menu is open.

Long press: open the "

Telephone "

menu.

In the event of a telephone call :

Short press: accept the call.
Long press: reject the call.

During a telephone call:

Short press: open the contextual
telephone menu.
Long press: end the call.

Confirm a selection.

Increase volume.

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Audio and Telematics

Steering mounted controls - Type 2

Mute / Restore sound.

Other than telephone call:

Short press: change audio source
(Radio; USB; AUX (if a device is
connected); CD; Streaming), confirm
if the "

Telephone " menu is open.

Long press: open the "

Telephone "

menu.

In the event of a telephone call:

Short press: accept the call.
Long press: reject the call.

During a telephone call:

Short press: open the contextual
telephone menu.
Long press: end the call.

Increase volume.

Access to the main menu.

Start voice recognition of your
smartphone via the system.

Radio:

Short press: display the list of radio
stations.
Long press: update the list.

Media:

Short press: display the list of folders.
Long press: display the sorting
options.

Radio:

Select the previous / next preset
radio station.
Select the previous / next item in a
menu or a list.

Media:

Select the previous / next track.
Select the previous / next item in a
menu or a list.

Press the thumbwheel: confirm.

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Menus

"

Multimedia ": Media settings, Radio

settings.

Depending on version.

Move from one menu to another.

Enter a menu.

"

Trip computer ".

"

Maintenance ": Diagnosis, Warning

log, ...

"

Connections ": Manage

connections, search for devices.

"

Telephone ": Call, Directory

management, Telephone
management, End call.

"

Personalisation-configuration ":

Define the vehicle settings, Choice
of language, Display configuration,
Choice of units, Date and time
adjustment.

Press the "

MENU " button.

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Audio and Telematics

RDS

Short procedure

Long procedure

The external environment (hills,
buildings, tunnels, basement car
parks, ...) may block reception,
including in RDS mode. This is a
normal effect of the way in which radio
waves are transmitted and does not
indicate any failure of the audio system.

Press the "

MENU " button.

Select "

Audio functions ".

Press

OK .

Select the "

FM waveband

preferences " function.

Press

OK .

Select "

RDS ".

Press

OK , RDS is displayed in the

screen.

In "

Radio " mode, press the OK button to

activate or deactivate RDS directly.

RDS, if activated, enables you to continue
listening to the same station by automatic
retuning to alternative frequencies.
However, in certain conditions, coverage
of an RDS station may not be assured
throughout the country as radio stations
do not cover 100 % of the territory. This
explains the loss of reception of a station
that can occur during a journey.

If RDS is not available, the RDS symbol
appears barred in the screen.

Radio

Selecting a station

Press the

SOURCE button

repeatedly and select the radio.

Press this button to select a
waveband (FM / AM / DAB).

Press one of the buttons to carry
out an automatic search for radio
stations.

Press one of the buttons to carry out
a manual search up / down for radio
frequencies.

Press this button to display the list of
stations received locally.
To update this list, press for more
than two seconds. The sound is cut
while updating.

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Receiving TA messages

Press the

TA button to activate or

deactivate traffic messages.

The TA (Traffic Announcement)
function gives priority to TA alert
messages. To operate, this function
needs good reception of a radio station
transmitting this type of message.
When a traffic report is transmitted, the
current audio source (Radio, CD, ...)
is interrupted automatically to play the
TA message. Normal playback of the
audio source resumes at the end of the
transmission of the message.

Take care when increasing the volume
while listening to TA messages. The
volume may prove too high on return to
the original audio source.

Select "

RadioText (TXT) display "

and confirm

OK to save.

Select or deselect categories.

With the radio displayed on the
screen, press

OK to display the

contextual menu.

Make a long press on this button to
display the list of categories.

Receiving INFO messages

The INFO function gives priority to TA
traffic announcements. To be active,
this function needs good reception
of a radio station that transmits this
type of message. When a message is
transmitted, the current audio source
(Radio, CD, USB, ...) is interrupted
automatically to receive the INFO
message. Normal play resumes at the
end of the message transmission.

Radio text is information transmitted by
the radio station related to the current
programme or song.

Display RADIO TEXT

Activate or deactivate the reception of
the corresponding messages.

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Audio and Telematics

Long press: select the desired
categories of announcements from
Transport, News, Entertainment and
Flash special (availability according
to the station).

Change of station within the same
"multiplex service".

Starting of a search for the previous /
next "multiplex service".

Change of band (FM1, FM2, DAB,...)

Digital radio provides a superior audio
quality and also additional categories of
traffic announcements (TA INFO).
The different "multiplex services"
offer a choice of radio stations in
alphabetical order.

Terrestrial digital radio

DAB (Digital Audio Broadcasting) radio

Display options:
if active but not available, the display
will be struck out.

According to version

Preset radio station, buttons 1 to 6.
Short press: select the preset radio
station.
Long press: preset a radio station.

Display the name of the multiplex
service being used.

Display the list of all radio stations
and "multiplexes".

Represents the signal strength for
the band being listened to.

Display RadioText (TXT) for the
current radio station.

Display the name of the current radio
station.

If the current "DAB" radio station is not
available on "FM", "DAB FM" is struck out.

When changing region, an update
of the list of preset radio stations is
advisable.

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Select "

Multimedia " and confirm.

Select "

DAB / FM auto tracking "

and confirm

Press the "

MENU " button.

When the radio station is displayed in
the screen, press on "

OK " to display

the contextual menu.
(Frequency search (RDS), DAB / FM
auto tracking, RadioText (TXT) display,
Information on the station, ...)

DAB / FM tracking

"DAB" does not have 100% coverage of
the country.
When the digital signal is weak,
"DAB / FM auto tracking" allows you to
continue listening to the same station,
by automatically switching to the
corresponding analogue "FM" station
(if there is one).
When "DAB / FM auto tracking" is
active, the DAB station will be selected
automatically.

If "DAB / FM auto tracking" is
activated, there will be a difference of
a few seconds in the programme when
the system changes to analogue "FM"
radio, with sometimes a variation in
volume.

If the "DAB" station you are listening
to is not available on "FM" ("

DAB/FM "

option barred), or if "DAB / FM auto
tracking" is not on, the sound will be cut
when the digital signal is too weak.

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Audio and Telematics

Media

USB port

This unit consists of a USB port and an
auxiliary Jack socket, depending on version.

Insert a USB memory stick into the USB port
or connect a USB peripheral device to the USB
port using a suitable cable (not supplied).
The system changes automatically to "USB"
source.

The system creates playlists (temporary
memory), which can take from a few seconds
to several minutes on the first connection.
Reducing the number of non-music files and
the number of folders reduces this waiting
time. Playlists are updated every time a new
USB memory stick is connected.

Press this button to display the
contextual menu for the Media
function.
Press this button to select the play
mode.

Press this button to confirm.

Play mode

The play modes available are:
-

Normal : the tracks are played in order,

depending on the classification of the
selected files.

-

Random : the tracks in an album or folder

are played in a random order.

-

Random on all media : all of the tracks

saved in the media are played in random
order.

-

Repeat : the tracks played are only those

from the current album or folder.

The choice made is displayed at the top of the
screen.

While connected by USB, the portable
device may be charged automatically.

To protect the system, do not use a
USB hub.

Any additional equipment connected
to the system must conform to
the standard of the product or
standard IEC 60950-1.

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Choosing a track to play

File classifi cation

Playing fi les

Make a long press on this button to
display the different classifications.

Choose by "

Folder " / " Artist " /

"

Genre " / " Playlist " * .

Press

OK to select the desired

classification, then press

OK again

to confirm.

Make a long press on this button to
display the chosen classification.

Navigate in the list using the left /
right and up / down buttons.

Confirm the selection by
pressing

OK .

Press one of these buttons to go to
the previous / next track in the list.
Press and hold one of these buttons
for fast forward or fast back.

Press one of these buttons to go
to the next "

Folder " / " Artist " /

"

Genre " / " Playlist " * in the list.

* Depending on availability and the type of

device used.

Press one of these buttons to go to
the previous / next track.

Press one of these buttons to go to
the previous / next folder.

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Audio and Telematics

Connect the portable device (MP3 player, …) to
the auxiliary Jack socket using an audio cable
(not supplied).

Press the

SOURCE button several

times in succession and select
"

AUX ".

First adjust the volume on your portable device
(to a high level). Then adjust the volume on
your audio system. Operation of controls is via
the portable device.

Do not connect a device to both the
Jack auxiliary socket and the USB port
at the same time.

CD player

Insert circular compact discs only.
Some anti-pirating systems, on original discs
or CDs copied using a personal recorder, may
cause faults which are no reflection on the
quality of the vehicle's player.
Insert a CD in the player, play begins
automatically.

To play a disc which has already
been inserted, press the

SOURCE

button several times in succession
and select

CD.

Press one of the buttons to select a
track on the CD.

Press the

LIST button to display the

list of tracks on the CD.

Press and hold one of the buttons for
fast forward or fast back.

Playing an MP3 compilation

Insert an MP3 CD compilation in the player.
The audio equipment searches for all of the
music tracks, which may take anything between
a few seconds and several tens of seconds,
before play begins.

On a single disc, the CD player can
read up to 255 MP3 files spread over
8 folder levels.
However, it is advisable to keep to a
limit of two levels to reduce the access
time before the CD is played.
While the CD is being played, the folder
structure is not followed.
All of the files are displayed on a single
level.

External CD players connected via the
USB port are not recognised by the
system.

Any additional equipment connected
to the system must conform to the
standard of the product or standard
IEC 60950-1.

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To play a disc which has already
been inserted, press the

SOURCE

button several times in succession
and select

CD.

Press one of the buttons to select a
folder on the CD.

Press one of the buttons to select a
track on the CD.

Press the

LIST button to display

the list of directories of the MP3
compilation.

Press and hold one of the buttons for
fast forward or backward play.

Bluetooth

®

Bluetooth

Bluetooth audio streaming

®

®

Streaming allows music files on the telephone
to be played via the audio system.

Connect the telephone.
(Refer to the "

Pairing a telephone " section).

Audio files can be selected using the buttons
on the audio system control panel and the
steering mounted controls ** . Contextual
information may be displayed in the screen.

Activate the streaming source by
pressing the

SOURCE * button.

Connecting Apple

®

Connecting Apple

Connecting Apple players

®

®

Connect the Apple

®

player to the USB port

®

®

using a suitable cable (not supplied).
Play starts automatically.

Control is via the audio system.

The classifications available are those of the
portable device connected (artists / albums /
genres / playlists).

The version of software in the audio system
may not be compatible with the generation of
your Apple

®

player.

®

®

* In certain cases, play of the audio files must

be initiated from the keypad.

** If the telephone supports the function. The

audio quality depends on the quality of
transmission by the telephone.