Mercury Grand Marquis (2011 year). Instruction — part 19

Manufactured by combining ballistic grade ceramic and High
Performance Para-Aramid, this composite ballistic door panel has been
extensively tested with rounds called out in the above-referenced
specifications.

WARNING: As with body armor, protection provided by the
ballistic panel is limited. Certain rounds or combinations of

rounds may penetrate the panel and cause serious injury or death.

Use of ballistic door panels

It is critical that officers understand where the panel is located inside the
door in order to achieve optimal ballistic protection.

The door panels are designed to provide a shield for the officer at the
scene of an altercation. Any protection afforded the officer while
patrolling inside the vehicle is incidental.

The ballistic ceramic faces the outside of the door. It is imperative
that the officer using the panel as a ballistic shield has the
exterior of the door facing the threat. In other words, the officer
should be positioned behind the interior portion of the door for
ballistic protection.

The above illustration is an outside view of the left front door. The
shaded area represents the area covered by the ballistic door panel.

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Removing the panels

It is important that these panels be removed from the vehicle after the
vehicle has been impacted on the protected door, the door has been
shot, or the vehicle is being removed from active duty. For details on
panel removal, refer to the Crown Victoria Workshop Instruction. After
removal, please contact the following for disposition and recycling
instructions:

Crown North America, Division of Leggett and Platt
43 Gaylord Road Unit #2
St. Thomas, ON, Canada N5P 3R9
866–402–6838

When the panels are removed, the “Ballistic Panel” label affixed to the
door trim panel must also be removed.

AIRBAGS

Dual driver/passenger airbags and side airbags (if equipped) affect the
way police equipment can be mounted in police vehicles.

Any surfaces that could come into contact with an airbag, once it has
deployed, must not damage the airbag or alter its deployment path.

Once the airbag has fully deployed, any peripheral equipment surfaces
that could come into contact with the airbag (such as when the airbag
deflates with the loading of an occupant) must not damage the airbag or
alter its deployment path. Sharp edges, corners or protrusions could
damage the nylon airbag material and reduce the effectiveness of the
airbag.

WARNING: Do not place objects or mount equipment in front of
the airbag module cover or in front of the seat areas that may

come in contact with a deploying airbag. Failure to follow this
instruction could result in personal injury.

WARNING: Dash, tunnel or console-mounted equipment should
not be placed outside of the specified zone. Failure to follow this

instruction could result in personal injury.

WARNING: Do not mount equipment between the side of front
seat to the door trim to block deployment of the side airbag.

Failure to follow this instruction could result in personal injury.

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Some approximate dimensions for airbags, at full inflation, are provided
in Figures 1 through 5. These dimensions are somewhat flexible and
represent “free form” deployments without the loading of occupants. The
shaded areas in Figures 6 through 8 represent available police equipment
mounting zones. These zones are shown for police vehicles equipped
with standard bucket seats. While bench seats are optional and still
appropriate for vehicles with certain limited police equipment
requirements, the standard bucket seats are recommended for vehicles
that require maximum available space for police equipment mounting.
The zone dimensions provided in Figures 6 through 8 are approximate
and will vary with the loading of occupants in the seats.
All airbag and equipment mounting zone dimensions are approximate
due to different airbag deployment characteristics.
No equipment will mount between the side of the front seat and the
door trim to block deployment of the side airbag.

Figure 1
1. 9.5 inches (240 mm) from center of airbag door
2. 15.7 inches (400 mm) from center of airbag door
3. 28.5 inches (725 mm)
No objects should be placed between the airbags due to airbag
variability.

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Figure 2

1. 30.5 inches (775 mm). Cross section through center of vehicle
(passenger side shown)

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Figure 3

1. 23.6 inches (600 mm). Front passenger compartment

2. 17 inches (430 mm). Front driver

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Figure 4 (if equipped)

1. 8 inches (200 mm). From out board side of seat

2. 15 inches (380 mm). Forward of seat back

Figure 5 (if equipped)

3. 27.5 inches (700 mm). Up from SAB module

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Figure 6

1. Area on top of instrument panel. Equipment must not interfere
with driver visibility.

2. The airbag door must be kept clear for deployment of airbag

3. Area in front of center console from bottom of ashtray to top of
instrument panel (see Figure 2 for dimensions)

4. 11 inches (279 mm) width horizontally centered on ashtray door.

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Figure 7

1. Area on top of instrument panel

2. Area in front of center console from tunnel up to instrument panel

3. Prisoner screen

4. 10 inches (254 mm)

5. Area on tunnel between seats

6. Height: 8.5 inches (216 mm)

7. 12 inches (305 mm)

8. Area on tunnel beneath center console

9. Tunnel

10. Depth: 1.5 inches (38 mm)

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Figure 8

1. Area on top of instrument panel. Equipment must not interfere
with driver visibility.

2. Area on tunnel between seats

3. 9 inches (229 mm)

4. 12 inches (305 mm)

IMPORTANT AIRBAG DOS AND DON’TS

WARNING: Do not attempt to tamper with, disconnect or
deactivate the airbag system.

Tampering with an airbag system could cause the bag to inflate or
become inoperative. The airbag system should not be disconnected or
deactivated.

WARNING: Do not mount or place any objects in the
deployment path of an airbag.

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Airbags must be allowed to fully deploy without restriction. The
deployment of airbags is not compatible with any configuration of police
equipment mounting that places objects in the airbag deployment path.
Equipment mounted or placed in the deployment path area of an airbag
will reduce the effectiveness of the airbag, damage the airbag and
potentially damage or dislodge the equipment. Further such items could
become projectiles in the event of an airbag deployment.

WARNING: Always use safety belts with the airbag
supplemental restraint system.

There are four very important reasons to always use seat belts with the
airbag system. Safety belts:
• help restrain the occupant to increase the effectiveness of the airbag

when it inflates.

• reduce the risk of injury in rollover, side or rear impact accidents for

which airbags are not designed to inflate.

• reduce the risk of injury in frontal collisions that are not severe

enough to activate the airbag.

• reduce the risk of passengers being thrown from the vehicle.

SOME COMMON POLICE QUESTIONS AND ANSWERS ABOUT
AIRBAGS

Will there be any way to special order police vehicles without the
airbag systems?

No. Based on the federal law (FMVSS #208), after August 31, 1993, the
Original Equipment Manufacturers (OEMs) will not be able to sell
passenger cars that do not contain passive restraint systems.

Can the installation of push bumpers on the front end of the
vehicle affect the deployment of an airbag?

Different push bumper designs may each have different deformation
characteristics in a crash situation that may or may not affect the
deployment of airbags. Without the benefit of crash tests on vehicles
equipped with push bumpers (there are a number of different styles
available), it is Ford’s opinion that installation of some push bumpers
could affect the timing of the airbag deployment. Use of a push bumper
that mounts solely to the vehicles bumper should not have a significant
effect upon airbag deployment.

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Is there a problem with transporting a front seat passenger who
has their hands restrained behind their body?

This is not a normal riding position for an occupant. The effectiveness of
the passenger airbag will depend, in part, upon the occupant’s seated
position. It is recommended that the seat should be adjusted as far
rearward as possible for this situation, and that the occupant sit as
upright as possible and be properly safety belted. It is recommended that
such passengers be properly restrained in the rear seat if at all possible.

Can conditions encountered in aggressive pursuit driving
situations (e.g., high speed braking, uneven road surfaces) cause
inadvertent inflation of an airbag that might result in loss of
vehicle control?

No. Aggressive pursuit driving conditions do not fit this criteria. Airbags
are designed to deploy in moderate to major frontal crashes based on the
detection of sudden deceleration by sensors in the vehicle.

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FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE

A wide selection of Ford Custom Accessories are available for your
vehicle through your local Ford or Ford of Canada dealer. These quality
accessories have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
aerodynamic appearance of your vehicle. In addition, each accessory is
made from high quality materials and meets or exceeds Ford’s rigorous
engineering and safety specifications. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
• 12 months or 12,000 miles (20,000 km) (whichever occurs first), or
• the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.

The following is a list of several Ford Custom Accessories. Not all
accessories are available for all models. For a complete listing of the
accessories that are available for your vehicle, please contact your dealer
or visit our online store at: www.fordaccessories.com (U.S. only).

Lifestyle

•Garmin navigation*

Peace of mind

•Vehicle tracking and recovery*

•Back up camera*

•Back up alarm*
•Bumper mounted parking sensors*
•Hitch mounted parking sensor*

*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.

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For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
• When adding accessories, equipment, passengers and luggage to your

vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.

• The Federal Communications Commission (FCC) and Canadian Radio

Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.

• Mobile communications systems may harm the operation of your

vehicle, particularly if they are not properly designed for automotive
use.

• To avoid interference with other vehicle functions, such as anti-lock

braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.

• Electrical or electronic accessories or components that are added to

the vehicle by the authorized dealer or the owner, may adversely
affect battery performance and durability, and may also adversely
affect the performance of other electrical systems in the vehicle.

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FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)

More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.

Up to 500+ Covered Vehicle Components

There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.

PremiumCare – Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!

ExtraCare – Covers 113 components, and includes many high-tech
items.

BaseCare – Covers 84 components.

PowertrainCare – Covers 29 critical components.

Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and Canada It’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
• Reliable, quality service anywhere you go.
• Factory-trained technicians.
• Genuine Ford and Motorcraft威 Parts.
Rental car reimbursement

If your vehicle is kept overnight for covered repairs, you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.

Transferable coverage

If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!

Plus, exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump starts.
• Out-of-fuel and lock-out assistance.
• Travel expense reimbursement for lodging, meals and rental car.
• Destination assistance for taxi, shuttle, rental car coverage and

emergency transportation.

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Ford ESP Can Quickly Pay for Itself

One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.

Avoid the rising cost of properly maintaining your vehicle!

Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.

The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention for normal “wear”:

• Wiper blades

• Brake pads and linings

• Spark plugs (except
California)

• Shock absorbers

• Clutch disc

• Belts and hoses

Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.

Interest free finance options available

Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.

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