Renault Zoe (2018 year). Manual — part 9

3.11

AIR CONDITIONING: remote activation

The air-conditioning can be activated

using the card RENAULT or by the con-

nected services.
This function enables you to bring your

vehicle to a comfortable temperature

before using it.

1

Operating condition
– the engine must be switched off;
– the traction battery charge level must

be greater than 25% or, depending

on the vehicle, 45%

Activating the function
It is carried out by:

– a long press on the button 1 of the

card RENAULT (make sure you

are within the card's field of action -

please see the information on "Card

RENAULT : general information" in

Section 1);

– connected services.
Activating the function is visualised by
– constant illumination of the hazard

warning lights and the side repeat-

ers for 3 seconds;

– the warning lights in the buttons



and AUTO on the air-condi-

tioning control are lit.

Switching off the function
– automatically, after a period of ap-

proximately 5 minutes;

– upon starting the engine;
– if you press on the “automatic mode”

controls, the “clear view” function,

the fan settings or quick access to

the “air-conditioning programming”

menu;

– if the energy taken exceeds 5% of

the traction battery level.

Driver’s responsibility

when parking or stopping

the vehicle
Never leave an animal,

child or adult who is not self-suffi-

cient alone on your vehicle, even for

a short time.
In hot and/or sunny weather, please

remember that the temperature

inside the passenger compartment

increases very quickly.
RISK OF DEATH OR SERIOUS

INJURY.

Advice: to optimize vehicle range,

use this function when the vehicle is

plugged in.

3.12

AIR CONDITIONING: programming

(1/4)

Adjusting the programming

With the vehicle connected to a power

source, this function enables:

– a comfortable temperature prior to

using the vehicle;

– optimisation of the vehicle range.
The programmable air-conditioning

is triggered the hour before the pro-

grammed hour in order to reach a com-

fortable temperature.

1

Driver’s responsibility

when parking or stopping

the vehicle
Never leave an animal,

child or adult who is not self-suffi-

cient alone on your vehicle, even for

a short time.
In hot and/or sunny weather, please

remember that the temperature

inside the passenger compartment

increases very quickly.
RISK OF DEATH OR SERIOUS

INJURY.

Operating conditions

– the ignition must be switched off;
– the vehicle must be locked;
– the traction battery charge level must

be greater than 25% or, depending

on the vehicle, 45% for the function

to be triggered;

– the vehicle has to be plugged into

the mains;

– programming should be done at

least 2 hours prior to departure;

and
– air-conditioning programming must

be activated.

Depending on the vehicle, the pro-

gramming is done from:

– the multimedia display;
or

– the vehicle settings customisation

menu.

The integrated warning light in

button 1 and warning light



come on.

3.13

AIR CONDITIONING: programming

(2/4)

The two programmed times cannot

be activated simultaneously.

A

1

2

From the multimedia

display A

Setting the start time for the

function
You can set two different times.
– press button 1 for quick access to the

programming menu on display A;

– select “Change” on one of the two

set times;

– adjust the hours then the minutes,

then confirm.

The function is triggered one hour prior

to the programmed time to reach a

comfortable temperature.
The warning lights integrated in the

button 1, the AUTO button 2 and the

warning light



on the instrument

panel are lit up.

“Programme” activation
– With the ignition switched on and the

air-conditioning operating (please

refer to the information on “Automatic

air-conditioning” in Section 3);

– select the programme to be acti-

vated from menu “Comfort timer“;

– make sure one of the programmes is

confirmed.

– switch off the engine;

– plug the vehicle into a power source;

– lock the vehicle.

3.14

From the vehicle settings

customisation menu 3

Setting the start time for the

function

You can programme a single time.
– briefly press button B or C to access

the menu “PROGRAMMING”;

– press and hold button B or C to con-

firm;

– briefly press button B or C to access

the menu “Warm up cabin for”;

– press and hold button B or C to con-

firm;

– briefly press button B or C to access

the clock settings;

– hold down button B or C - the hours

flash;

– press buttons B and C to set the

hour;

– hold down button B or C to confirm

the hour setting;

– the minutes flash - press buttons B

and C to set the minutes;

– hold down button B or C to confirm

the minutes setting. Your settings are

now saved.

3

B

C

AIR CONDITIONING: programming

(3/4)

3.15

Stopping the programmed air

conditioning

The air conditioning stops automati-

cally around ten minutes after the set

end time.

However, the function can be deacti-

vated if:

– the charging socket is disconnected;

– the “Remote Activation” function is

activated – please see the informa-

tion on “Air conditioning: remote acti-

vation” in Section 2;

– the traction battery charging level is

lower than 15% or, depending on the

vehicle, 30%

Driver’s responsibility

when parking or stopping

the vehicle
Never leave an animal,

child or adult who is not self-suffi-

cient alone on your vehicle, even for

a short time.
In hot and/or sunny weather, please

remember that the temperature

inside the passenger compartment

increases very quickly.
RISK OF DEATH OR SERIOUS

INJURY.

AIR CONDITIONING: programming

(4/4)

Connected services

The air conditioning can also be acti-

vated using the connected services.

For more information regarding the op-

erating conditions, please contact an

authorised dealer.

“Programme” activation
– With the ignition switched on and the

air-conditioning operating (please

refer to the information on “Automatic

air-conditioning” in Section 3);

– press the button 1.
The function is triggered two hours prior

to the programmed time so that a com-

fortable temperature is reached.
The warning lights integrated in the

button 1, the AUTO button 2 and the

warning light



on the instrument

panel are lit up.

1

2

3.16

1

2

FRAGRANCE DIFFUSER.

Controls

1 Fragrance diffuser outlet
2 Capsule housing

Fragrance selection

On the display A, select “Menu”, “vehi-

cle”, “well-being”, “fragrance diffuser”,

then one of the two fragrances.

Fragrance diffuser intensity

settings

Select one of the five fragrance intensi-

ties by pressing “-” or “+”.
The intensity and uniformity will also

vary depending on the air distribution

and the air-conditioning control.
To stop distribution, select “Stop”.
NB: If the fan control is in position 0

(stop), the fragrance diffuser is not ac-

tivated.

Replacing a fragrance

diffuser capsule

Press the capsule housing 2 to open it.

Replace capsule, then press the cap-

sule housing 2 to close it.
NB: if used for 1 hour a day, a capsule

may last for approximately 3 months.

You can buy capsules from Authorised

Dealers.

Precautions

– Always use capsules recommended

by our Technical Department.

– Do not open or refill the diffuser cap-

sule.

– Keep out of reach for children.
– Do not expose the diffuser capsule

to direct sunlight.

– In the event of contact with the eyes

or skin, rinse in plenty of safe drink-

ing water. If necessary, consult a

doctor.

– Do not use the fragrance diffuser

capsule for anything other than its

intended purpose.

For safety reasons, do not

replace the fragrance dif-

fuser capsule while driving.

A

3.17

AIR IONIZER

Selecting the operating mode

Air conditioning in operation, on the dis-

play A, select “Menu”, “Vehicle”, “Care”

then “Ioniser ”.

Select one of the two modes or stop dif-

fusion:
– CLEAN : helps to reduce bacteria

and allergenic particles present in

the air;

– RELAX: provides a clean and relax-

ing driving environment by emitting

ions;

– Stop (stop diffusion).

Activating the ioniser in CLEAN

mode at each engine start-up
To activate CLEAN mode at each

engine start-up, check the line “Start

ioniser at each vehicle start” and con-

firm.
NB:
– if the fan control is set to position 0

(stop), activating the ioniser at each

engine start-up will automatically op-

erate the fan for at least around

10 seconds.

– if the air distribution setting does not

feed air to the central air vents, the

ioniser is not activated.

Do not close the vents while the ion-

iser is activated. This enables a uni-

form distribution of ions.

A

3.18

AIR CONDITIONING: information and operating instructions

(1/2)

Do not open the refriger-

ant fluid circuit. The fluid

may damage eyes or skin.

Advice on use

In some situations, (air conditioning

off, air recirculation activated, ventila-

tion speed at zero or low, etc.) you may

notice that condensation starts to form

on the windows and windscreen.
If there is condensation, use the “Clear

View” function to remove it, then use

the air conditioning in automatic mode

to stop it forming again.

Maintenance

Refer to the Maintenance Document

for your vehicle for the inspection fre-

quency.

Range

It is normal to notice an increase in

energy usage when the air conditioning

is operating.

Recommendations to limit energy

consumption and maintain the

range of the vehicle:

Drive with the air vents open and the

windows closed. If the vehicle has been

parked in the sun, open the doors for a

few moments to let the hot air escape

before starting the engine.
Favour:

– before departure, the use of the air-

conditioning programming or remote

activation. Please refer to the infor-

mation on “Air-conditioning: pro-

gramming” and “Air-conditioning:

remote activation” in Section 2);

– during your journeys, using ECO

mode. Please see information about

“ECO mode function” in Section 2.

Operating faults

As a general rule, contact your ap-

proved dealer in the event of an oper-

ating fault.
– Reduction in de-icing, demisting

or air conditioning performance.

This may be caused by the passen-

ger compartment filter cartridge be-

coming clogged.

– No hot or cold air is being pro-

duced. Check that the controls are

set correctly and that the fuses are

sound. Otherwise, switch off the

system.

Presence of water under the

vehicle

After prolonged use of the air condi-

tioning system, it is normal for water

to be present under the vehicle. This is

caused by condensation.

Vehicles equipped with

modeECO
Once activated, ECO mode may

reduce air conditioning perform-

ance. Please refer to the informa-

tion on “Driving advice, Eco-driving”

in Section 2.

Use the air conditioning system reg-

ularly, even in cold weather, running

it at least once a month for approxi-

mately 5 minutes.

3.19

AIR CONDITIONING: information and operating instructions

(2/2)

The refrigerant circuit may contain

fluorinated greenhouse gases.
Depending on the vehicle, you will find

the following information on label A af-

fixed inside the engine compartment.
The presence and location of the infor-

mation on label A depends on the ve-

hicle.

A

A

A

Do not open the refrigerant

fluid circuit. The fluid may

damage eyes or skin.

Ñ

Type of refrigerant fluid



Type of oil in the air condi-

tioning circuit



Inflammable product



Consult the driver’s hand-

book



Maintenance

Quantity of refrigerant

fluid present in the ve-

hicle.

x.xxx kg

G l o b a l Wa r m i n g

Potential (CO2 equi-

valent).

GWP xxxxx

Quantity in weight and

in CO2 equivalent.

CO2 eq

x.xx t

Before performing any

action in the engine com-

partment, the ignition must

be switched off (please see

the information on “Starting, stop-

ping the engine” in Section 2).

3.20

Safety of rear occupants

The driver can prevent

operation of the rear elec-

tric windows by pressing

switch 4. A confirmation message is

displayed on the instrument panel.

Driver’s responsibility

Never leave your vehicle with the

RENAULT card inside, and never

leave a child, adult who is not self-

sufficient or a pet, even for a short

while. They may pose a risk to

themselves or to others by starting

the engine or activating equipment

(such as the gear lever or electric

windows). If any part of the body be-

comes trapped, reverse the direc-

tion of the window immediately by

pressing the relevant switch.

Risk of serious injury.

ELECTRIC WINDOWS

(1/2)

These systems operate with the igni-

tion on or off, until one of the front doors

is opened (limited to about 3 minutes).

From the driver’s seat, use switch:

1 for the driver’s side;

2 for the front passenger side;

3 and 5 for the rear passenger win-

dows.

From the passenger seats, use

switch 6.

Note: if the window detects resistance

when closing (e.g.: branch of a tree,

etc.) it stops and then lowers again by a

few centimetres.

Electric windows

Press or pull the switch to raise or lower

a window to the desired height (the rear

windows do not open fully);

One-touch mode

(depending on vehicle)

This mode works in addition to the ope-

ration of the electric windows described

previously. It can be fitted to the driver’s

window.

Briefly press or pull the window switch

fully: the window is fully lowered or

raised. Pressing the switch again stops

the window moving.

1

2

3

4

5

6

Avoid resting any objects against

a half-open window: there is a risk

that the electric window could be

damaged.

3.21

ELECTRIC WINDOWS

(2/2)

/MANUAL WINDOW WINDERS

Operating faults

If a fault occurs when closing a window,

the system switches to normal mode:

lift the switch concerned as many times

as necessary until the window is fully

closed, release it. Press the switch

again (still on the closing side) for ap-

proximately one second to reset the

system.
If necessary, contact an approved

Dealer.

Manual window winder

controls

Turn handle 8.

8

When closing the windows,

ensure that no part of the

body (arm, hand, etc.) is

protruding from the vehicle.

Risk of serious injury.

3.22

INTERIOR LIGHTING/SUN VISOR

When the doors or luggage com-

partment are unlocked and opened

the courtesy and footwell lights

come on temporarily.

1

2

3

Courtesy light

Tilt switch 2 to move it to the position

for:
– permanent lighting;
– lighting controlled by opening one

of the doors. This switches off after

a time delay, once the doors con-

cerned have been closed correctly;

– immediate switching off.

Map reading lights

Move switches 1 or 3.

4

Luggage compartment light

Light 4 comes on when the boot is

opened.

6

Sun visor

Lower the sun visor 5 over the wind-

screen or unclip it and turn it over the

side window.

Courtesy mirrors

Depending on the vehicle, lift or slide

the cover 6.

5

When driving, ensure the

courtesy mirror cover is

closed. Risk of injury.

3.23

Front door storage

compartments 1

PASSENGER COMPARTMENT STORAGE, FITTINGS

(1/3)

1

No object should be placed

on the floor (in front of the

driver). Such objects may

slide under the pedals

during sudden braking manoeuvres

and obstruct their use.

When turning corners,

accelerating or braking,

ensure that the recepta-

cle being held by the cup

holder is not dislodged.
There is a risk of burning if hot liquid

escapes.

2

3

Cup holder 2 and 4

Centre console storage

compartment 3

4

3.24

PASSENGER COMPARTMENT STORAGE, FITTINGS

(2/3)

5

Ensure that no hard, heavy

or pointed objects are

placed in the “open” storage

compartments in such a

way that they may fall onto passen-

gers during sudden turning, braking

or in the event of an accident.

Rear door storage

compartment 7

7

Dashboard storage

compartment 5

Glove box

Pull handle 6 to open it.
It can hold A4 size documents, a large

bottle of water, etc.

6

Grab handle 8

This offers support and can be held

when the vehicle is being driven.
Do not use it for getting into or out of

the vehicle.

8

3.25

PASSENGER COMPARTMENT STORAGE, FITTINGS

(3/3)

Storage pocket 9 with side

opening

9

10

10 storage pocket

Sun visor storage 11

Can be used to hold motorway toll tick-

ets, maps, etc.

11

Ensure that no hard, heavy

or pointed objects are

placed in the “open” storage

compartments in such a

way that they may fall onto passen-

gers during sudden turning, braking

or in the event of an accident.

3.26

Ashtray 1

To open, lift the cover. To empty, pull the

ashtray towards you and it will be re-

leased from its housing.

ASHTRAY, ACCESSORIES SOCKET

Accessories socket 2

It is provided for connecting accessories

approved by our Technical Department.

If your vehicle does not have an

ashtray, you can purchase one from

an approved dealer.

1

2

Connect accessories with

a maximum power of

120 watts (12 V) only.

When several accessory

sockets are used at the same time,

the total power of the connected

accessories must not exceed

180 watts.

Fire hazard.