Renault Zoe (2018 year). Manual — part 10

3.27

REAR HEADRESTS

Position for use

Raise or lower the headrest while pull-

ing it towards the front of the vehicle.

To remove the headrest

Press the button A on the switch 1 and

remove the headrest.

To refit the headrest

Insert the headrest rods into the holes,

and lower the headrest to the first

notch. Check that it is correctly locked.

Storage position

Press the button A and lower the head-

rest completely.
When the headrest is set at the

lowest position (position B), this is

for storage only: it should not be in

this position when a seat is occupied.

B

1

A

The headrest is a safety

component; check that it is

fitted and in the correct po-

sition. The top of the head-

rest should be as close as possible

to the top of the head.

3.28

Before moving the seatback, put

the seat belt in belt guide A to avoid

damaging it.

For safety reasons, carry

out any adjustments when

the vehicle is not being

driven.

The configuration of the two-seat

bench with the small seatback B

pulled down, does not allow the

central seat to be used as it would

be impossible to buckle the seat belt

(belt buckles inaccessible).

The seatback may be folded down to

allow bulky objects to be transported.

To fold down the seatback
Ensure that the front seats are far

enough forward.
Lower the headrests fully.
Place the seat belts in their guides A.
Press button 1 and lower the seat-

back B.

REAR BENCH SEAT: functions

B

A

1

To replace the seatback, proceed in

the reverse order to removal.
Refit the seatback and click it back into

place.

When moving the rear

seats, ensure that nothing

obstructs the anchorage

points (passenger’s arm or

leg, a pet, gravel, cloth, toys, etc.).

When refitting the seat-

back, make sure it is cor-

rectly locked in place.

If seat covers are fitted,

make sure these do not prevent the

seatback latch from locking in.

Make sure that the seat belts are

positioned correctly.

Reposition the headrests.

3.29

Do not place any objects,

especially heavy or hard

objects, on the parcel shelf.
These may pose a risk to

the vehicle occupants if the driver

has to brake suddenly or if the vehi-

cle is involved in an accident.

Rear parcel shelf

To remove:
– lower the rear headrests;
– unhook both straps 1;
– lift the shelf 2 upwards to unclip;

REAR PARCEL SHELF

Maximum weight on rear parcel

shelf: 2 kg, evenly distributed.

1

2

– push the shelf 2 inwards and turn it;
– pull the shelf towards you.
To refit, proceed in the reverse order to

removal.

3.30

The luggage compartment cover con-

sists of a rigid section A and a folding

section B.
The luggage cover is in the unfolded

position.

The luggage compartment cover is

removed.

To remove it: with the cover in the folded

position and holding it horizontally:
– pull one side of the luggage compart-

ment cover towards you, pivoting it

slightly;

– then pull the other side of the lug-

gage compartment cover to com-

pletely detach it from its housing.

LUGGAGE COMPARTMENT COVER: utility versions

Do not place any objects,

especially heavy or solid

objects on the luggage

compartment cover. These

may pose a risk to the vehicle occu-

pants if the driver has to brake sud-

denly or if the vehicle is involved in

an accident.

The luggage compartment cover is

in the folded position.
To fold it:
– lift shelf A slightly and pull it towards

you to remove;

– then fold section B back on itself.

A

B

3.31

BOOT

/SPOILER

Opening

Press button 1 and lift the boot lid

Closing

Lower the boot lid using the handle

inside the boot (depending on the vehi-

cle) to assist you.

1

Spoiler

It is forbidden to attach objects and/

or accessories (bike rack, etc.) to

spoiler A.

A

3.32

TRANSPORTING OBJECTS IN THE LUGGAGE COMPARTMENT

Always position the heavi-

est items directly on the

floor. Use the lashing

points 1 on the boot floor, if

these are fitted to the vehicle. The

luggage should be loaded in such a

way that no items will be thrown for-

ward and strike the occupants if the

driver has to brake suddenly. Fasten

the rear seat belts, even if the seats

are not occupied.

1

Always position the objects transported

so that the largest surface is against:

– The rear bench seatback for normal

loads (example A).

– The front seatbacks with the rear

seatbacks folded down, as is the case

for maximum loads (example B).

If you have to place objects on the folded

seatback, it is necessary that you lower

the headrests before folding the seat-

back so that it can be folded as flat as

possible against the seat.

A

B

3.33

The presence and location of this equip-

ment depends on the vehicle version.
1 Multimedia touchscreen display;

2 Multimedia sockets;

3 Voice commands;

4 Steering column control;

5 Microphone.

Refer to the equipment instructions

for information on how to operate

this equipment.

Using the telephone
We remind you of the need

to conform to the legislation

in force concerning the use

of such equipment.

MULTIMEDIA EQUIPMENT

1

5

3

2

4

3.34

4.1

Section 4: Maintenance

Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.2

Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.4

Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.4

Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.5

windscreen washer reservoir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.5

Secondary 12V battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.6

Tyre Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.8

Bodywork maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4.9

Interior trim maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.12

4.2

To open, pull handle 1, located on the

left-hand side of the dashboard.

BONNET

(1/2)

1

In the event of even a slight

impact involving the radia-

tor grille or bonnet, have the

bonnet lock checked by an

authorised dealer as soon as pos-

sible.

Do not do any work under

the bonnet when the vehicle

is charging or when the igni-

tion is switched on.

Unlocking the bonnet catch

Lift the bonnet by several centimetres

and push lever 2 to the left.

2

When working in the engine

compartment, ensure that

the windscreen wiper stalk

is in the park position.

Risk of injury.

Please note when work-

ing close to the engine that

it may be hot. The engine

cooling fan may also start

at any moment. The



warning

light in the engine compartment re-

minds you of this.
Risk of injury.

4.3

Opening the bonnet

Lift the bonnet; you will need to guide it

as it is held by a strut.

Ensure that the bonnet is

properly locked.

Ensure that nothing is pre-

venting locking (grit, cloths,

etc.).

After carrying out any work

in the engine compart-

ment, check that nothing

has been left behind (cloth,

tools, etc.).

Otherwise, this may lead to engine

damage.

BONNET

(2/2)

Closing the bonnet

Check that nothing has been left in the

engine compartment.
To close the bonnet again, hold the

bonnet in the middle and guide it down,

allowing a 30 cm gap before it is closed,

then release it. It will latch automatically

under its own weight.

Do not press down on the

bonnet: there is a risk that

the bonnet will close inad-

vertently.

4.4

Replacement intervals
Refer to the Maintenance Document for

your vehicle.

LEVELS

(1/2)



Coolant

The level is checked with the engine

switched off and on flat ground. The

level when cold must be between the

“MINI” and “MAXI” marks on the cool-

ant reservoir 1.

Top this level up when cold before the

“MINI” mark is reached.

Checking intervals
Check the coolant level regularly

(very severe damage is likely to be

caused to the engine if it runs out of

coolant).
If the level needs to be topped up, only

use products approved by our Technical

Department which ensure:
– protection against freezing;
– anticorrosion protection of the cool-

ing system.

No operations should be

carried out on the cooling

circuit when the engine is

hot.

Risk of burns.

Consult your approved dealer at

once if you notice an abnormal or

repeated drop in any of the fluid

levels.

Do not do any work under

the bonnet when the vehicle

is charging or when the igni-

tion is switched on.

1

When working in the engine

compartment, ensure that

the windscreen wiper stalk

is in the park position.

Risk of injury.

Please note when work-

ing close to the engine that

it may be hot. The engine

cooling fan may also start

at any moment. The



label

in the engine compartment reminds

you of this.
Risk of injury.

4.5

Windscreen washer reservoir

Topping up
Open cap 3, fill until you can see the

fluid, then refit the cap.

Liquid
Screen wash product (product with

antifreeze in winter).

Jets
Use a tool such as a needle to adjust

the height of the windscreen washer

jets.

3

2



Brake fluid

The level should be read with the engine

switched off and on level ground. This

should be checked frequently, and im-

mediately if you notice even the slight-

est loss in braking efficiency.

Topping up
After any operation on the hydraulic cir-

cuit, a specialist must replace the fluid.

Only use fluids approved by our

Technical Department (and taken from

a sealed container).

Replacement intervals
Refer to the Maintenance Document for

your vehicle.

Level 2
It is normal for the level to drop as

the linings become worn, but it should

never drop below the “MIN” warning

line.

If you wish to check the disc wear your-

self, you should obtain the document

explaining the checking procedure from

our network or from the manufacturer’s

website.

Consult your approved dealer at

once if you notice an abnormal or

repeated drop in any of the fluid

levels.

LEVELS

(2/2)

When working in the engine

compartment, certain parts

may be hot. In addition,

the engine cooling fan can

come on at any moment.
Risk of burns or serious injury.

4.6

The secondary battery is a 12 V battery:

this supplies the energy required to op-

erate vehicle equipment (lights, wind-

screen wipers, audio system, etc) and

certain safety systems, such as ABS.
You should not open it or add any

fluid.

SECONDARY 12 V BATTERY

(1/2)

1

Do not do any work under

the bonnet when the vehicle

is charging or when the igni-

tion is switched on.

For your own safety and for

the proper operation of the

vehicle’s electrical equip-

ment (lights, windscreen

wipers, ABS, etc.), any interven-

tion on the secondary 12 V battery

(removal, disconnection, etc.) must

categorically be performed by a

specialist professional.

Risk of serious burns or electric

shocks.

Respect categorically the replace-

ment intervals (without exceeding

them) as stated in the maintenance

document.

The battery is a specific type.

Please ensure it is replaced with the

same type.

Contact an Authorised Dealer.

Maintenance/replacement

The charge status of the 12 volt bat-

tery 1 can decrease, especially if you

use your vehicle:

– when the outside temperature drops;

– after extended use of energy-con-

suming devices with the engine

switched off.

Please note when work-

ing close to the engine that

it may be hot. The engine

cooling fan may also start

at any moment. The



label

in the engine compartment reminds

you of this.
Risk of injury.

4.7

SECONDARY 12 V BATTERY

(2/2)

Breakdown recovery

To avoid damaging your vehicle, do

not recharge the secondary 12 V

battery using:
– an external battery charger;
– a battery from another vehicle.
Please contact an Authorised

Dealer.

Do not disconnect the sec-

ondary 12 V battery.
Risk of serious burns or

electric shocks.

Do not use your electric vehicle to

restart the 12 volt battery in another

vehicle. The 12 volt electric power of

an electric vehicle is not enough to

perform such an operation.

Risk of damage to vehicle

A 2

3

4

5

6

7

Label A

Observe the indications on the battery.

2 naked flames and smoking are forbid-

den;

3 eye protection required;

4 keep away from children;

5 explosive materials;

6 please consult the driver’s handbook;

7 corrosive substances.

4.8

TYRE PRESSURE

B : dimension of the tyres fitted to the

vehicle.

C : tyre pressures for the front wheels.

D : tyre pressures for the rear wheels.

Tyre safety and use of snow

chains
Refer to the information on “Tyres”

in Section 5 for the servicing con-

ditions and, depending on the ver-

sion, the use of chains.

C

D

A

A

For your safety, please re-

spect the speed limit.

When they need to be re-

placed, only tyres of the

same make, size, type and profile

should be used on a single axle.

They must: either have a load ca-

pacity and speed rating at least

equal to those of the original

tyres, or conform to those recom-

mended by an authorised dealer.

Failure to heed these instructions

could endanger your safety and

affect your vehicle’s roadworthi-

ness.

Risk of loss of control of the ve-

hicle.

Label A

Open the driver’s door to read it.
Tyre pressures should be checked

when the tyres are cold.
If the tyre pressures cannot be checked

when the tyres are cold, increase the

pressures from 0.2 to 0.3 bar (or 3 PSI).

Never deflate a hot tyre.

B

C

D

B

Vehicle fitted with a tyre pressure

loss warning system

If under-inflated (puncture, low pres-

sure, etc.), the warning light



on

the instrument panel comes on. See

«Tyre pressure loss warning» in chap-

ter 2.