Renault Fluence Z.E. (2012 year). Manual — part 11

towing hitch. . . . . . . . . . . . . . . (current page)

5.30

ENG_UD28878_1

Remorquage, dépannage (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_5

TOWINg, BrEAKDOWN

(3/3)

Access to towing points

Only use the front 6 and rear 7 towing

points.
These towing points may only be used

for towing: never use them for lifting the

vehicle directly or indirectly.

Unclip cover 5 or 8 by inserting a flat-

blade screwdriver or similar under the

cover.
Tighten towing hitch 4 fully: as much

as possible by hand at first, then finish

tightening it using the wheelbrace.
Only use the tow hitch 4 and the wheel-

brace located under the boot carpet in

the tool kit (please refer to the para-

graph entitled “Tool kit”).

Do not leave the tools unse-

cured inside the vehicle as

they may come loose under

braking.

After use, check that all the tools

are correctly clipped into the tool kit,

then, depending on the vehicle, po-

sition it correctly in its housing.

Risk of injury.

6

7

4

4

5

8

Do not remove the key from

the ignition when the vehi-

cle is being towed.

operating faults . . . . . . . . . .(up to the end of the DU)

faults

operating faults . . . . . . . ...(up to the end of the DU)

5.31

ENG_UD29326_3

Anomalies de fonctionnement (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_5

Operating faults

OPErATINg FAULTs

(1/4)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

FAULTs

POssIBLE CAUsEs

WHAT TO DO

Impossible to charge the traction bat-

tery.

No electrical current in domes-

tic sockets or poor connection of

cable to domestic socket.

Check your installation (circuit breaker, pro-

grammer, etc.).
Check the connections (socket, etc.).

Please refer to the information on “Electric

vehicle: charging” in Section 1.

The outdoor temperature is lower

than -26°C.

Recharge your vehicle in a more suitable

environment. If necessary, refer to the para-

graph on “Towing, breakdown” in Section 5.

The cord is defective.

Please see an authorised dealer to replace

it.

The programmable air conditioning

fails to work.

One of the usage conditions is not

complied with (the traction battery

is not charged, etc).

Please refer to the information on “Air-

conditioning: programming” in Section 3.

5.32

ENG_UD29326_3

Anomalies de fonctionnement (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_5

OPErATINg FAULTs

(2/4)

FAULTs

POssIBLE CAUsEs

WHAT TO DO

The remote control does not lock or

unlock the doors.

The remote control battery is flat.

Use the emergency key.

Use of appliances operating on

the same frequency as the remote

control (mobile phone, etc.).

Stop using the devices or use the key.

Vehicle located in a high electro-

magnetic radiation zone.

Discharged battery.

Replace the battery. You can still lock/

unlock and start your vehicle (refer to the in-

formation on “Locking, unlocking the open-

ing elements” in Section 1 and “Starting,

stopping the engine” in Section 2).

The steering column remains locked.

Steering wheel locked.

To unlock, move the key and the steering

wheel (please refer to the information on

“Starting, stopping the engine” in Section 2).

Vibrations.

Tyres not inflated to correct pres-

sures, incorrectly balanced or dam-

aged.

Check the tyre pressures. If this is not the

problem, have them checked by an ap-

proved Dealer.

5.33

ENG_UD29326_3

Anomalies de fonctionnement (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_5

Electrical equipment

POssIBLE CAUsEs

ACTION rEqUIrED

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Broken windscreen wiper fuse.

Consult an approved dealer.

Motor fault.

Consult an approved dealer.

The wiper does not stop.

Faulty electrical controls.

Consult an approved dealer.

Direction indicators flashing more quickly. Blown bulb.

Replace the bulb.

The indicators are

not working.

On one side only: – blown bulb,

Replace the bulb.
Consult an approved dealer.

On both sides:

– fuse blown,

Replace it.

– faulty flasher unit.

Needs replacing: please see an author-

ised dealer.

OPErATINg FAULTs

(3/4)

5.34

ENG_UD29326_3

Anomalies de fonctionnement (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_5

OPErATINg FAULTs

(4/4)

Electrical equipment

POssIBLE CAUsEs

ACTION rEqUIrED

The headlights

are not working.

Only one:

– blown bulb,

Replace the bulb.

– disconnected wire or incorrectly-posi-

tioned connector,

Check and reconnect the wire or the con-

nector.

– faulty earth connection.

See above.

Both:

– if the circuit is fused.

Check and replace if necessary.

The headlights do not switch off.

Faulty electrical controls.

Consult an approved dealer.

Traces of condensation in the lights.

This is not a fault. The presence of traces

of condensation in lights is a natural phe-

nomenon linked to variations in tempera-

ture.
These traces soon disappear when the

lights are switched on.

6.1

ENG_UD29441_4

Sommaire 6 (L38 - X38 - Renault)

ENG_NU_914-4_L38e_Renault_6

Section 6: Technical specifications

Vehicle identification plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.2

Engine identification plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.3

Engine specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.3

Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.4

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.5

Replacement parts and repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.6

Service sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.7

Anti-corrosion check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.13

6.2

ENG_UD29258_4

Plaques d’identification véhicule (L38 - X38 - Renault)

ENG_NU_914-4_L38e_Renault_6

Vehicle identification plates

Vehicle identification plates

a

B

a

the information shown on the ve-

hicle identification plate should be

quoted on all correspondence or

orders.
Vehicle identification plate A

1 Manufacturer name.

2 EC design number or approval

number.

3 Identification number.

depending on the vehicle, this

information is also given on

marking B.

4 MAM (Maximum Authorised Mass)

for front axle.

5 GTW (Gross train weight: vehicle

fully loaded, with trailer).

6 MPAW (Maximim Permissible

Weight) for front axle.

7 MPAW on rear axle.

8 Reserved for related or additional

entries.

9 Paint reference (colour code).

7

8

9

6

5

4

3

2

1

engine specifications . . . . . . . . . . . .(current page)

6.3

ENG_UD26795_3

Plaques d’identification moteur (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_6

Engine identification plate

Engine specification

engine identification plate/engine specification

engine identification plate

the information on the engine plate

(or label) C should be quoted on all

your correspondence or orders.

(Location varies depending on engine)

1 Engine type.

2 Engine suffix.

3 Engine number.

c

2

3

1

c

engine specification

Engine type 1: 5AM

weights . . . . . . . . . . . . . . . . ..(current page)

6.4

ENG_UD22157_1

Masses (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_6

Weights

Weights (in kg)

the weights indicated for a basic vehicle without options: they vary depending on the your vehicle’s equipment. consult

your approved dealer.

Maximum permissible all-up weight (MMac)

total train weight (MtR)

Weights are indicated on the vehicle identification plate (refer to

the information on “Vehicle identification plates” in Section 6)

Braked trailer Weight

Prohibited

Unbraked trailer Weight

Prohibited

permissible nose weight

Prohibited

permissible load on the roof with the carrying device

80 kg (including the carrying device)

6.5

ENG_UD22156_1

Dimensions (L38 électrique - Renault)

ENG_NU_914-4_L38e_Renault_6

Dimensions

diMensions (in metres)

0,907

2,701

1,140

1,545

4,748

1,462*

1.563

2,037

* Unladen

technical specifications . . . . . . .(up to the end of the DU)

replacement parts . . . . . . . . .(up to the end of the DU)

6.6

ENG_UD21022_2

Pi ces de rechange et r parations (X35 - X44 - X45 - H45 - X65 - X77 - X81 - J81 - X85 - X91 - B91 - K91 - D91 - X76 - X83 - X95 - B95 - D95 - E95 - K95 - J95 - R95 -

ENG_NU_914-4_L38e_Renault_6

Replacement parts and repairs

Original parts are based on strict specifications and are subject to highly-specialised tests. Therefore, they are of at least the same

level of quality as the parts fitted originally.
If you always fit genuine replacement parts to your vehicle, you will ensure that it performs well. Furthermore, repairs carried out

within the manufacturer’s Network using original parts are guaranteed according to the conditions set out on the reverse of the

repair order.

ReplaceMent paRts and RepaiRs

service sheets. . . . . . . . . ...(up to the end of the DU)

maintenance:

mechanical . . . . . . . . . ..(up to the end of the DU)

6.7

ENG_UD25385_3

Justificatif d’entretien (X06 - S06 - X35 - X44 - X45 - X65 - X73 - X81 - X84 - X85 - X90 - X70 - X76 - X83 - X61 - X24 - X77 ph2 - X95 - L47 - X33 - X47 - X43 - X38 - H79

ENG_NU_914-4_L38e_Renault_6

Service sheets

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Vin: . . . . . . . . . . . . . . . . . . . . ..

seRVice sheets

(1/6)

6.8

ENG_UD25385_3

Justificatif d’entretien (X06 - S06 - X35 - X44 - X45 - X65 - X73 - X81 - X84 - X85 - X90 - X70 - X76 - X83 - X61 - X24 - X77 ph2 - X95 - L47 - X33 - X47 - X43 - X38 - H79

ENG_NU_914-4_L38e_Renault_6

seRVice sheets

(2/6)

Vin: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

6.9

ENG_UD25385_3

Justificatif d’entretien (X06 - S06 - X35 - X44 - X45 - X65 - X73 - X81 - X84 - X85 - X90 - X70 - X76 - X83 - X61 - X24 - X77 ph2 - X95 - L47 - X33 - X47 - X43 - X38 - H79

ENG_NU_914-4_L38e_Renault_6

seRVice sheets

(3/6)

Vin: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

6.10

ENG_UD25385_3

Justificatif d’entretien (X06 - S06 - X35 - X44 - X45 - X65 - X73 - X81 - X84 - X85 - X90 - X70 - X76 - X83 - X61 - X24 - X77 ph2 - X95 - L47 - X33 - X47 - X43 - X38 - H79

ENG_NU_914-4_L38e_Renault_6

seRVice sheets

(4/6)

Vin: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

6.11

ENG_UD25385_3

Justificatif d’entretien (X06 - S06 - X35 - X44 - X45 - X65 - X73 - X81 - X84 - X85 - X90 - X70 - X76 - X83 - X61 - X24 - X77 ph2 - X95 - L47 - X33 - X47 - X43 - X38 - H79

ENG_NU_914-4_L38e_Renault_6

seRVice sheets

(5/6)

Vin: . . . . . . . . . . . . . . . . . . . . ..

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page

Date: Miles (Km): Invoice number:

Comments/miscellaneous

type of operation:

stamp

Service □
. . . . . . . . . ... □
anti-corrosion check:
OK □ Not OK* □

*See specific page