Renault Zoe (2022 year). Manual in english — page 11
REAR BENCH SEAT: functions
To replace the seatback, proceed in
the reverse order to removal.
Before moving the seatback, put
Refit the seatback and click it back into
the seat belt in belt guide A to avoid
place.
damaging it.
B
1
A
When moving the rear
seats, ensure that nothing
obstructs the anchorage
points (passenger’s arm or
leg, a pet, gravel, cloth, toys, etc.).
The seatback may be folded down to
allow bulky objects to be transported.
To fold down the seatback
Ensure that the front seats are far
For safety reasons, carry
enough forward.
out any adjustments when
When refitting the seat-
Lower the headrests fully.
the vehicle is not being
back, make sure it is cor-
driven.
Place the seat belts in their guides A.
rectly locked in place.
The configuration of the two-seat
If seat covers are fitted,
Press button 1 and lower the seat-
bench with the small seatback B
make sure these do not prevent the
back B.
pulled down, does not allow the
seatback latch from locking in.
central seat to be used as it would
Make sure that the seat belts are
be impossible to buckle the seat belt
positioned correctly.
(belt buckles inaccessible).
Reposition the headrests.
3.24
REAR PARCEL SHELF
1
2
Rear parcel shelf
- push the shelf 2 inwards and turn it;
To remove:
- pull the shelf towards you.
- lower the rear headrests;
To refit, proceed in the reverse order to
removal.
- unhook both straps 1;
- lift the shelf 2 upwards to unclip;
Do not place any objects,
especially heavy or hard
objects, on the parcel shelf.
These may pose a risk to
the vehicle occupants if the driver
has to brake suddenly or if the vehi-
Maximum weight on rear parcel
cle is involved in an accident.
shelf: 2 kg, evenly distributed.
3.25
LUGGAGE COMPARTMENT COVER: utility versions
B
A
The luggage compartment cover con-
The luggage compartment cover is
The luggage compartment cover is
sists of a rigid section A and a folding
in the folded position.
removed.
section B.
To fold it:
To remove it: with the cover in the folded
The luggage cover is in the unfolded
position and holding it horizontally:
- lift shelf A slightly and pull it towards
position.
you to remove it;
- pull one side of the luggage com-
partment cover towards you, tilting it
- then fold section B back on itself.
slightly;
- then pull the other side of the lug-
gage compartment cover to com-
Do not place any objects,
pletely detach it from its housing.
especially heavy or solid
objects on the luggage
compartment cover. These
may pose a risk to the vehicle occu-
pants if the driver has to brake sud-
denly or if the vehicle is involved in
an accident.
3.26
LUGGAGE COMPARTMENT, SPOILER
A
1
Opening
Spoiler
Press button 1 and lift the tailgate.
It is forbidden to attach objects and/
or accessories
(bike rack, etc.) to
spoiler A.
Closing
Lower the luggage compartment lid,
depending on the vehicle, initially using
the inside handle to assist you.
3.27
TRANSPORTING OBJECTS IN THE LUGGAGE COMPARTMENT
Always position the objects transported
so that the largest surface is against:
- The rear bench seatback for normal
loads (example A).
A
1
- The front seatbacks with the rear
seatbacks folded down, as is the case
B
for maximum loads (example B).
Always position the heavi-
If you have to place objects on the folded
est items directly on the
seatback, it is necessary that you lower
floor. Use the lashing
the headrests before folding the seat-
points 1 on the boot floor, if
back so that it can be folded as flat as
these are fitted to the vehicle. The
possible against the seat.
luggage should be loaded in such a
way that no items will be thrown for-
ward and strike the occupants if the
driver has to brake suddenly. Fasten
the rear seat belts, even if the seats
are not occupied.
3.28
Section 4: maintenance
Bonnet
4.2
Levels
4.4
coolant
4.4
brake fluid
4.5
windscreen washer reservoir
4.5
Secondary 12 V battery
4.6
Tyre Pressure
4.8
Bodywork maintenance
4.9
Interior trim maintenance
4.12
4.1
BONNET (1/2)
1
2
Please note when work-
ing close to the engine that
it may be hot. The engine
To open, pull handle 1, located on the
Unlocking the bonnet catch
cooling fan may also start
left-hand side of the dashboard.
Lift the bonnet by several centimetres
and push lever 2 to the left.
at any moment. The
warning
light in the engine compartment re-
minds you of this.
Risk of injury.
In the event of even a slight
When working in the engine
impact involving the radia-
compartment, ensure that
Do not do any work under
tor grille or bonnet, have the
the windscreen wiper stalk
the bonnet when the vehicle
bonnet lock checked by an
is in the park position.
is charging or when the igni-
authorised dealer as soon as pos-
tion is switched on.
Risk of injury.
sible.
4.2
BONNET (2/2)
Opening the bonnet
Closing the bonnet
Lift the bonnet; you will need to guide it
Check that nothing has been left in the
as it is held by a strut.
engine compartment.
To close the bonnet again, hold the
bonnet in the middle and guide it down,
allowing a 30 cm gap before it is closed,
then release it. It will latch automatically
under its own weight.
Do not press down on the
bonnet: there is a risk that
the bonnet will close inad-
vertently.
After carrying out any work
in the engine compart-
ment, check that nothing
has been left behind (cloth,
Ensure that the bonnet is
tools, etc.).
properly locked.
Otherwise, this may lead to engine
Ensure that nothing is pre-
damage.
venting locking (grit, cloths,
etc.).
4.3
LEVELS (1/2)
Checking intervals
Replacement intervals
1
Check the coolant level regularly
Refer to the Maintenance Document for
(very severe damage is likely to be
your vehicle.
caused to the engine if it runs out of
coolant).
If the level needs to be topped up, only
use products approved by our Technical
Department which ensure:
- protection against freezing;
- anticorrosion protection of the cool-
ing system.
When working in the engine
compartment, ensure that
the windscreen wiper stalk
Coolant
is in the park position.
The level is checked with the engine
Risk of injury.
switched off and on flat ground. The
level when cold must be between the
“MINI” and “MAXI” marks on the cool-
ant reservoir 1.
If there is an abnormal or repeated
Top this level up when cold before the
drop in the fluid level, please consult
Please note when work-
“MINI” mark is reached.
an authorised dealer.
ing close to the engine that
it may be hot. The engine
cooling fan may also start
No operations should be
at any moment. The
label
carried out on the cooling
Do not do any work under
in the engine compartment reminds
circuit when the engine is
the bonnet when the vehicle
you of this.
hot.
is charging or when the igni-
Risk of injury.
tion is switched on.
Risk of burns.
4.4
LEVELS (2/2)
Topping up
2
After any operation on the hydraulic
circuit, a specialist must replace the
fluid. Only use fluids approved by our
Technical Department (and taken from
3
a sealed container).
Level 2
It is normal for the level to drop as
the linings become worn, but it should
never drop below the “MIN” warning
line.
If you wish to check the disc wear your-
self, you should obtain the document
explaining the checking procedure from
our network or from the manufacturer’s
website.
Brake fluid
Windscreen washer
The level should be read with the engine
reservoir
switched off and on level ground. This
should be checked frequently, and im-
Topping up
mediately if you notice even the slight-
Open cap 3, fill until you can see the
est loss in braking efficiency.
fluid, then refit the cap.
Replacement intervals
Liquid
Refer to the Maintenance Document for
When working in the engine
your vehicle.
compartment, certain parts
Screen wash product (product with an-
may be hot. In addition,
tifreeze in winter).
the engine cooling fan can
come on at any moment.
Jets
Risk of burns or serious injury.
Use a tool such as a needle to adjust
If there is an abnormal or repeated
the height of the windscreen washer
drop in the fluid level, please consult
jets.
an authorised dealer.
4.5
SECONDARY 12 V BATTERY (1/2)
Maintenance/replacement
The charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
1
- when the outside temperature drops;
- after extended use of energy-con-
suming devices with the engine
switched off.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment
(lights, windscreen
wipers, ABS, etc.), any interven-
Do not do any work under
The secondary battery is a 12 V battery:
tion on the secondary 12 V battery
the bonnet when the vehicle
this supplies the energy required to op-
(removal, disconnection, etc.) must
is charging or when the igni-
erate vehicle equipment (lights, wind-
categorically be performed by a
tion is switched on.
screen wipers, audio system, etc) and
specialist professional.
certain safety systems, such as ABS.
Risk of serious burns or electric
shocks.
You should not open it or add any
Respect categorically the replace-
fluid.
ment intervals (without exceeding
them) as stated in the maintenance
Please note when work-
document.
ing close to the engine that
The battery is a specific type.
it may be hot. The engine
Please ensure it is replaced with the
cooling fan may also start
same type.
at any moment. The
label
Contact an Authorised Dealer.
in the engine compartment reminds
you of this.
Risk of injury.
4.6
SECONDARY 12 V BATTERY (2/2)
A
2
3
4
Breakdown recovery
To avoid damaging your vehicle, do
not recharge the secondary 12 V
battery using:
- an external battery charger;
- a battery from another vehicle.
Please contact an Authorised
Dealer.
7
6
5
Label A
Observe the indications on the battery.
2 naked flames and smoking are forbid-
den;
3 eye protection required;
4 keep away from children;
5 explosive materials;
6 please consult the vehicle user
manual;
7 corrosive substances.
Do not use your electric vehicle to
restart the 12 volt battery in another
Do not disconnect the sec-
vehicle. The 12 volt electric power of
ondary 12 V battery.
an electric vehicle is not enough to
perform such an operation.
Risk of serious burns or
Risk of damage to vehicle
electric shocks.
4.7
TYRE PRESSURE
Vehicle fitted with a tyre pressure
A
monitoring system
In the event of under-inflation (punc-
tures, under-inflation, etc.), the
warning light appears on the instrument
panel. ➥ 2.18.
A
B
C D
B
C D
For your safety, please re-
spect the speed limit.
When they need to be re-
placed, only tyres of the
Label A
B : dimension of the tyres fitted to the
same make, size, type and profile
vehicle.
should be used on a single axle.
Open the driver’s door to read it.
C : tyre pressures for the front wheels.
They must: either have a load ca-
Tyre pressures should be checked
pacity and speed rating at least
when the tyres are cold.
D : tyre pressures for the rear wheels.
equal to those of the original
If the tyre pressures cannot be checked
tyres, or conform to those recom-
when the tyres are cold, increase the
mended by an authorised dealer.
pressures from 0.2 to 0.3 bar (or 3 PSI).
Failure to heed these instructions
Never deflate a hot tyre.
could endanger your safety and
affect your vehicle’s roadworthi-
ness.
Risk of loss of control of the ve-
hicle.
Tyre safety and chain fitting: for
information on servicing conditions
and, depending on the vehicle ver-
sion, the use of chains. ➥ 5.6.
4.8
BODYWORK MAINTENANCE (1/3)
A well-maintained vehicle will last
You should
Observe the vehicle stopping distances
longer. It is therefore recommended to
when driving on gravelled surfaces to
Wash your car frequently, with the
maintain the exterior of the vehicle reg-
prevent paint damage.
engine off, using cleaning prod-
ularly.
ucts recommended by our Technical
Repair, or have repaired quickly, areas
Your vehicle has been treated with very
Department (never use abrasive prod-
where the paint has been damaged, to
effective anti-corrosion products. It is
ucts). Rinse thoroughly beforehand
prevent corrosion spreading.
nevertheless subject to various outside
with a jet:
Remember to visit the body shop pe-
influences.
-
spots of tree resin and industrial
riodically in order to maintain your an-
grime;
ti-corrosion warranty. Refer to the
Corrosive agents in the atmosphere
–
mud in the wheel arches and under-
Maintenance Document.
- atmospheric pollution (built-up and
neath the body which forms damp
industrial areas);
Respect local regulations about wash-
patches;
- saline atmospheres (near the sea,
ing vehicles (e.g. do not wash your ve-
-
bird droppings, which cause a
particularly in hot weather);
hicle on a public highway).
chemical reaction with the paint that
- seasonal and damp weather condi-
rapidly discolours paintwork and
If it is necessary to clean mechani-
tions (e.g. road salt in winter, water
may even cause the paint to peel
cal components, hinges, etc., spray
from road cleaners, etc.).
off;
them with products approved by our
wash the vehicle immediately to
Technical Department to protect them
Minor impacts
remove these marks since it is im-
after they have been cleaned.
possible to remove them by polish-
Abrasive action
ing;
Dust and sand in the air, mud, road grit
-
salt, particularly in the wheel arches
thrown up by other vehicles, etc.
and underneath the body after driv-
You should take a number of minor pre-
ing in areas where the roads have
cautions in order to safeguard your ve-
been gritted.
hicle against such risks.
Withdraw the vegetable falls (resin, film
etc.) from the vehicle regularly.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
4.9
BODYWORK MAINTENANCE (2/3)
What you should not do
Wash the vehicle in bright sunlight or
freezing temperatures.
Degrease or clean using
high-pressure cleaning
Do not scrape off mud or dirt without
equipment or by spray-
pre-wetting.
ing products not ap-
Allow dirt to accumulate on the exterior.
proved by our Technical
Allow rust to form following minor im-
Department:
pacts.
-
mechanical components
(e.g.:
engine compartment);
Using solvents not approved by our
Technical Department to remove stains
-
the wheels
(e.g. braking system
may damage the paintwork.
components such as brake calli-
pers);
Do not drive in snow or muddy condi-
tions without washing the vehicle, par-
-
the underbody;
ticularly under the wheel arches and
-
the parts with hinges (e.g. inside the
body.
doors);
-
the painted plastic external fittings
(e.g. bumpers).
Doing this could give rise to corrosion
or operational faults.
4.10
BODYWORK MAINTENANCE (3/3)
Vehicles with a matte paint
Using a roller type car wash
Cleaning the headlights,
finish
Return the wiper stalk to the park po-
sensors and cameras
This type of paint requires certain pre-
sition. ➥ 1.105. Check the mounting of
Use a soft cloth or cotton wool. If this
cautions.
external accessories, additional lights
does not clean them properly, moisten
and rear view mirrors, and ensure that
the cloth with soapy water, then wipe
You should do the following
the wiper blades are secured with ad-
clean using a soft damp cloth or cotton
hesive tape.
wool.
Wash the vehicle by hand using plenty
Finally, dry off carefully with a soft dry
of water, using a soft cloth or a gentle
Remove the radio aerial mast if your
cloth.
sponge.
vehicle is fitted with this equipment.
Remember to remove the tape and refit
Do not use cleaning products con-
Do not do the following
the antenna after washing.
taining alcohol or utensils (e.g.: a
Use wax-based products (polishing).
scraper).
Rub too hard.
Wash the vehicle in a roller-type car
wash.
Attach stickers to the paintwork (risk of
leaving marks).
Washing the vehicle
Never wash the engine
compartment, the charging
Wash the vehicle
connection or the traction
using a high-pressure
battery with a high-pressure jet.
cleaning device.
This risks damaging the electric
circuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk
to life.
4.11
INTERIOR TRIM MAINTENANCE (1/2)
A well-maintained vehicle will last
Glass instrument panel
Textiles (seats, door trim, etc)
longer. It is therefore recommended to
(e.g. instrument panel, clock, exterior
Vacuum-clean the textiles regularly.
maintain the interior of the vehicle regu-
temperature display etc.)
larly.
Use a soft cloth (or cotton wool).
Liquid stain
A stain should always be dealt with
If this does not clean them properly,
Use soapy water.
swiftly.
use a soft cloth (or cotton wool) slightly
Dab lightly (never rub) with a soft cloth,
moistened with soapy water and then
Whatever type of stain is on the trim,
rinse and remove the excess.
wipe clean using another soft damp
use cold (or warm) soapy water with
cloth or cotton wool.
natural soap.
Solid or pasty stain
Finally, dry off carefully with a soft dry
Detergents (washing-up liquid, pow-
cloth.
Carefully remove the excess solid or
dered products, alcohol-based prod-
pasty material immediately using a
ucts) should not be used.
Do not use products containing alco-
spatula (working from the edges to the
hol and/or spray fluids on the area.
Use a soft cloth.
centre to avoid spreading the stain).
Clean as for a liquid stain.
Rinse and wipe up excess water.
Seat belts
Special instructions for sweets or
These must be kept clean.
chewing gum
Multimedia screen
Use products selected by our Technical
Maintenance of the screen may depend
Department
(approved outlets) or
Place an ice cube on the stain to solid-
on the type of multimedia equipment.
warm, soapy water and a sponge then
ify it then proceed as for a solid stain.
Please refer to the multimedia instruc-
wipe with a dry cloth.
tions for further information.
Detergents or dyes must not be used
under any circumstances.
For further recommendations on
maintaining the interior and/or in
the event of unsatisfactory results,
please consult an approved dealer.
4.12
INTERIOR TRIM MAINTENANCE (2/2)
Removal/replacing removable
You should not:
equipment originally fitted in
Position objects such as deodorants,
the vehicle
scents etc. near air vents as this could
damage your dashboard trim.
If you need to remove equipment in
order to clean the passenger com-
partment (for example, mats), always
ensure that they are correctly refitted
and are the right way around (the driv-
er’s mat should be fitted on the driver’s
Use high-pressure
side, etc.) and fit them with the compo-
cleaning equipment or
nents supplied with the equipment (for
sprays inside the pas-
example, the driver mat should always
senger compartment:
be fixed using the pre-fitted mounting
without careful use, this equipment
components).
could impair the correct functioning
With the vehicle stationary, always
of the electrical or electronic compo-
ensure that nothing will impede driving
nents in the vehicle, or have other
(anything obstructing the pedals, heel
detrimental effects.
wedged by the mat etc.).
4.13
Section 5: practical advice
Tool kit
5.2
Tyre inflation kit
5.3
Tyres (tyre and wheel safety, use in winter)
5.6
Headlights (changing bulbs)
5.10
Rear lights (changing bulbs)
5.11
Indicator lights (changing bulbs)
5.12
interior lighting: changing bulbs
5.13
“Hands-free” card: battery
5.15
Fuses
5.17
Fitting a radio
5.19
Accessories
5.20
Wipers (replacing blades)
5.21
Towing, breakdown
5.23
Operating faults
5.26
5.1
TOOL KIT
1
A
2
The tools included in the tool kit depend
Lever 1
on the vehicle.
This locks or unlocks the wheel bolts
Tool kit A is located in the tray under
Never leave tools unse-
and tow eye.
the luggage compartment carpet.
cured in the vehicle: there
is a risk that they may be
thrown about during brak-
Tow eye 2
ing. After use, check that all the
➥ 5.23.
tools are correctly clipped into the
tool kit, then position it correctly in
its housing: there is a risk of injury.
If wheel bolts are supplied in the
tool kit, only use these bolts for the
emergency spare wheel: refer to the
label affixed to the emergency spare
wheel.
5.2
TYRE PRESSURE KIT (1/3)
Do not attempt to use the
The kit is only approved for
B
inflation kit if the tyre has
inflating the tyres of the ve-
been damaged as a result
hicle originally equipped
of driving with a puncture.
with the kit.
You should therefore carefully check
It must never be used to inflate
A
the condition of the tyre sidewalls
the tyres of another vehicle, or any
before any operation.
other inflatable object (rubber ring,
rubber boat, etc.).
Driving with underinflated, flat or
punctured tyres can be dangerous
Avoid spillage on skin when han-
and may make the tyre impossible
dling the repair product bottle. If
to repair.
droplets do leak out, rinse them off
with plenty of water.
This repair is temporary.
Keep the repair kit away from chil-
A tyre which has been punctured
dren.
should always be inspected (and re-
paired, where possible) as soon as
Do not dispose of the empty bottle
The kit repairs tyres when
possible by a specialist.
in the countryside. Return it to your
tread A has been dam-
approved dealer or to a recycling or-
aged by objects smaller
When taking a tyre which has been
ganisation.
than 4 mm. It cannot repair
repaired using this kit to be replaced,
all types of puncture, such as cuts
you must inform the specialist.
The bottle has a limited service
larger than 4 mm, or cuts in tyre
life which is indicated on its label.
When driving, vibration may be felt
sidewall B.
Check the expiry date.
due to the presence of the repair
Ensure also that the wheel rim is in
product injected into the tyre.
Contact an approved dealer to re-
good condition.
place the inflation tube and repair
product bottle.
Do not pull out the foreign body
causing the puncture if it is still in
the tyre.
5.3
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