Nissan 370Z (2018 year). Instruction — part 17

Once the name and location are con-

firmed, the system begins the call.
“Phone Number” (speak digits)
When prompted by the system, say the

number to call. Refer to “Making a call by

entering a phone number” (P.4-91) for

more details.
“Redial”
Use the Redial command to call the last

number that was dialed.
The system acknowledges the command,

repeats the number and begins dialing.
If a redial number does not exist, the

system announces, “There is no number

to redial” and ends the VR session.
“Call back”
Use the Call Back command to dial the

number of the last incoming call within

the vehicle.
The system acknowledges the command,

repeats the number and begins dialing.
If a call back number does not exist, the

system announces, “There is no number

to call back” and ends the VR session.
“Special Number”
To dial more than 10 digits or any special

characters, please say “Special Number”.

When the system acknowledges the com-

mand, the system will prompt you to

speak the number.
“During a call”
During a call there are several command

options available. Push the

button on

the steering wheel to mute the receiving

voice and enter commands.
. “Help” — The system announces the

available commands.

. “Go back/Correction” — The system

announces “Go back,” ends the VR

session and returns to the call.

. “Cancel/Quit” — The system an-

nounces “Cancel,” ends the VR session

and returns to the call.

. “Send/Enter/Call/Dial” — Use the Send

command to enter numbers, “*” or “#”

during a call. For example, if you were

directed to dial an extension by an

automated system:
Say: “Send one two three four.”
The system acknowledges the com-

mand and sends the tones associated

with the numbers. The system then

ends the VR session and returns to

the call. Say “star” for “*”, say “pound”

for “#”.

. “Transfer call” — Use the Transfer Call

command to transfer the call from the

Bluetooth® Hands-Free Phone System

to the cellular phone when privacy is

desired.

The system announces, “Transfer call.

Call transferred to privacy mode.” The

system then ends the VR session.
To reconnect a call from the cellular

phone to the Bluetooth® Hands-Free

Phone system, push the

button.

. “Mute” — Use the Mute command to

mute your voice so the other party

cannot hear it. Use the mute com-

mand again to unmute your voice.

NOTE:
If a call is ended or the cellular phone

network connection is lost while the

Mute feature is on, the Mute feature will

be reset to “off” for the next call so the

other party can hear your voice.

Phonebook (phones without auto-

matic phonebook download func-

tion)

“Transfer Entry”
Use the Transfer Entry command to store

a new name in the system.
When prompted by the system, say the

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name you would like to give the new

entry.
For example, say: “Mary.”
If the name is too long or too short, the

system tells you, then prompts you for a

name again.
Also, if the name sounds too much like a

name already stored, the system tells you,

then prompts you for a name again.
The system will ask you to transfer a

phone number stored in the cellular

phone’s memory.
To enter a phone number by voice

command:
For example, say: “five five five one two

one two.” See “How to say numbers” (P.4-

89) for more information.
To transfer a phone number stored in the

cellular phone’s memory:
Say: “Transfer entry.” The system ac-

knowledges the command and asks you

to initiate the transfer from the phone

handset. The new contact phone number

will be transferred from the cellular phone

via the Bluetooth® communication link.
The transfer procedure varies according

to each cellular phone. See the cellular

phone Owner’s Manual for details. You

can also visit www.nissanusa.com/blue-

tooth for instructions on transferring

phone numbers from NISSAN recom-

mended cellular phones.
The system repeats the number and

prompts you for the next command.

When you have finished entering num-

bers or transferring an entry, choose

“Store.”
The system confirms the name, location

and number.
“Delete Entry”
Use the Delete Entry command to delete

one entry from the phonebook. After the

system acknowledges a command, say

the name to delete or say “List Names” to

choose an entry.
“List Names”
Use the List Names command to hear all

the names in the phonebook. The system

recites the phonebook entries but does

not include the actual phone numbers.

When playback of the list is complete, the

system returns to the main menu.
Playback of the list can be stopped at any

time by pushing the

button on the

steering wheel. The system ends the VR

session.

Phonebook (phones with auto-

matic phonebook download func-

tion)

NOTE:
Phonebook commands are not avail-

able when the vehicle is moving.

For phones that support automatic

download of the phonebook (PBAP Blue-

tooth profile), the “Phonebook” command

is used to manage entries to the vehicle

phonebook. You can say the name of an

entry at this menu to initiate dialing of

that entry.
The phonebook stores up to 1000 names

for each phone paired with the system.

Each name can have up to 4 locations/

phone numbers associated with it.
When a phone is connected to the

system, the phonebook is automatically

downloaded to the vehicle. This feature

allows you to access your phonebook

from the Bluetooth® system and call

contacts by name. You can record a

custom voice tag for contact names that

the system has difficulty recognizing. For

more information see “Record Name” in

this section.
NOTE:
Each phone has its own separate pho-

nebook. You cannot access Phone A’s

phonebook if you are currently con-

nected with Phone B.
“List names”
Use the List Names command to hear all

the names and locations in the phone

book.
The system recites the phone book

entries but does not include the actual

phone numbers. When the playback of

the list is complete, the system goes back

to the main menu.
You can stop the playback of the list at

any time by pressing the

button on

the steering wheel. The system ends the

VR session. See the “Record Name” com-

mand in this section for information

about recording custom voice tags for

list entries that the system has difficulty

pronouncing.

“Record name”
The system allows you to record custom

voice tags for contact names in the

phonebook that the vehicle has difficulty

recognizing. This feature can also be used

to record voice tags to directly dial an

entry with multiple numbers. Up to 40

voice tags can be recorded to the system.
“Next Name”
Use the Next Name command to move

the next name of list.
“Previous Name”
Use the Previous Name command to

move the previous name of list.

Recent Calls

Use the Recent Calls command to access

outgoing, incoming or missed calls.
“Outgoing”
Use the Outgoing command to list the

outgoing calls made from the vehicle.
“Incoming”
Use the Incoming command to list the

incoming calls made from the vehicle.

“Missed”
Use the Missed command to list the

missed calls made to the vehicle that

were not answered.
“Call Back”
Use the Call Back command to dial the

number of the most recently received call.

Connect Phone

NOTE:
Add Phone command is not available

when the vehicle is moving.

Use the Connect Phone commands to

manage the phones connecting to the

vehicle or to enable the Bluetooth® func-

tion on the vehicle.
“Add Phone”
Use the Add Phone command to add a

phone to the vehicle. See “Connecting

procedure” (P.4-91) for more information.

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“Select Phone”
Use the Select Phone command to select

from a list of phones connected to the

vehicle. The system will list the names

assigned to each phone and then prompt

you for the phone you wish to select. Only

one phone can be active at a time.
“Delete Phone”
Use the Delete Phone command to delete

a phone that is connected to the vehicle.

The system will list the names assigned to

each phone and then prompt you for the

phone you wish to delete. Deleting a

phone from the vehicle will also delete

that phonebook for that phone.
“Bluetooth Off”
Use the Bluetooth Off command to pre-

vent a wireless connection to your phone.
“Replace phone”
This can be used to reconnect a new

phone with the vehicle you have changed

your cellular phone.

SPEAKER ADAPTATION (SA) MODE

Speaker Adaptation allows up to two out-

of dialect users to train the system to

improve recognition accuracy. By repeat-

ing a number of commands, the users

can create a voice model of their own

voice that is stored in the system. The

system is capable of storing a different

speaker adaptation model for each con-

nected phone.

Training procedure

1. Position the vehicle in a reasonably

quiet outdoor location.

2. Sit in the driver’s seat with the engine

running, the parking brake on, and the

transmission in Park.

3. Push and hold the

button for

more than 5 seconds.

4. The system announces: “Press the

PHONE SEND (

) button for the

hands-free phone system to enter

the speaker adaptation mode or press

the PHONE END (

) button to select

a different language.”

5. Push the

button.

For information on selecting a differ-

ent language, see “Choosing a lan-

guage” (P.4-90).

6. If the connected phone is already in

use, the system will prompt you to

overwrite. Follow the instructions pro-

vided by the system.

7. When preparation is complete and

you are ready to begin, push the

button.

8. The SA mode will be explained. Follow

the instructions provided by the sys-

tem.

9. When training is finished, the system

will tell you an adequate number of

phrases have been recorded.

10. The system will announce that speak-

er adaptation has been completed

and the system is ready.

The SA mode will stop if:
. The

button is pressed for more

than 5 seconds in SA mode.

. The vehicle is driven during SA mode.

. The ignition switch is placed in the

OFF or LOCK position.

Training phrases

During the SA mode, the system instructs

you to say the following phrases.
(The system will prompt you for each

phrase.)
. phonebook transfer entry

. dial 3 0 4 2 9

. delete call back number

. Incoming

. Transfer entry

. 8 pause 9 3 2 pause 7

. delete all entries

. call 7 2 4 0 9

. phonebook delete entry

. next entry

. dial star 2 1 7 0

. yes

. no

. select

. Missed

. dial 8 5 6 9 2

. Bluetooth on

. Outgoing

. call 3 1 9 0 2

. 9 7 pause pause 3 0 8

. cancel

. call back number

. call star 2 0 9 5

. delete phone

. dial 8 3 0 5 1

. Record Name

. 4 3 pause 2 9 pause 0

. delete redial number

. phonebook list names

. call 8 0 5 4 1

. correction

. setup main menu

. dial 7 4 0 1 8

. memo pad delete

. delete

. dial 9 7 2 6 6

. call 7 6 3 0 1

. go back

. call 5 6 2 8 0

. dial 6 6 4 3 7

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TROUBLESHOOTING GUIDE

The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following

solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.

Symptom

Solution

The system fails to interpret the command

correctly.

1. Ensure that the command is valid. See “List of voice commands” (P.4-92).
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise

level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on).

NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be

carried out to improve the recognition response for the speaker. See “Speaker Adaptation (SA)

mode” (P.4-96).

The system consistently selects the wrong

entry from the phonebook.

1. Ensure that the phonebook entry name requested matches what was originally stored. This can

be confirmed by using the “List Names” command. See “Phonebook (phones without automatic

phonebook download function)” (P.4-93).
2. Replace one of the names being confused with a new name.

NISSAN Voice Recognition allows hands-

free operation of the Phone, Navigation,

Information and Audio systems in one of

two modes, Standard Mode or Alternate

Command Mode.
In Standard Mode, commands that are

available are always shown on the display

and announced by the system. You can

complete your desired operation by sim-

ply following the prompts given by the

system. (See “NISSAN voice recognition

Standard Mode” (P.4-99) for details.)
For advanced operation, you can use the

Alternate Command Mode. (See “NISSAN

voice recognition Alternate Command

Mode” (P.4-110) for details.) When this

mode is active, an expanded list of

commands can be spoken after pushing

the TALK

switch, and the voice

command menu prompts are turned off.

Review the expanded command list,

which is available when this mode is

active. Note that in this mode the recog-

nition success rate may be affected as

the number of available commands and

the ways of speaking each command are

increased.
To switch one mode to another, see each

mode description later in this section.
To improve the recognition success rate

when Alternate Command Mode is active,

try using the Speaker Adaptation Func-

tion available in that mode. Otherwise, it

is recommended that Alternate Com-

mand Mode be turned off and Standard

Mode be used for the best recognition

performance.
For the voice commands for the naviga-

tion system, refer to the Navigation Sys-

tem Owner’s Manual of your vehicle.
For Roadster models:
The voice recognition system cannot be

operated when the soft top is not closed.

NISSAN VOICE RECOGNITION

STANDARD MODE

The following section is applicable when

the Standard Mode is activated.
The Standard Mode enables you to com-

plete the desired operation by simply

following the prompts that appear on

the display and also are announced by

the system.

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Activating Standard Mode

When the Alternate Command Mode is

active, perform the following steps to

switch to the Standard Mode.
1. Push the SETTING button on the

instrument panel.

2. Select the “Others” key.
3. Select the “Voice Recognition” key.

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4. Select the “Alternate Command Mode”

key.

5. The indicator turns off and the Stan-

dard Mode activates.

Displaying user guide

If you use the NISSAN Voice Recognition

system for the first time or you do not

know how to operate it, you can display

the User Guide for confirmation.
You can confirm how to use voice com-

mands by accessing a simplified User

Guide, which contains basic instructions

and tutorials for several voice commands.

SAA2531

1. Push the INFO button on the instru-

ment panel.

2. Select the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select a preferred item.
You can skip steps 1 and 3 above if you

say “Help”.
Available items:
. Getting Started

Describes the basics of how to oper-

ate the NISSAN Voice Recognition

system.

. Let’s Practice

Mode that allows practicing by follow-

ing the instructions of the system

voice.

. Using the Address Book

Tutorial for entering a destination by

using the Address Book.

. Finding a Street Address (if so

equipped)
Tutorial for entering a destination by

street address.

. Placing Calls

Tutorial for making a phone call by

voice command operation.

. Help on Speaking

Displays useful tips of speaking for

correct command recognition by the

system.

Note that the Command List feature is

only available when Alternate Command

Mode is active.

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Getting Started

Before using the NISSAN Voice Recogni-

tion system for the first time, you can

confirm how to use commands by view-

ing the Getting Started section of the

User Guide.
1. Select the “Getting Started” key.
2. You can confirm the page by scrolling

the screen using the multi-function

controller.

Tutorials on the operation of the

NISSAN Voice Recognition system
If you choose “Using the Address Book”,

“Finding a Street Address” or “Placing

Calls”, you can view tutorials on how to

perform these operations using NISSAN

Voice Recognition.

SAA2534

Let’s Practice

This mode helps learn how to use the

NISSAN Voice Recognition system.
1. Select the “Let’s Practice” key.
2. After the message screen appears,

push the TALK

switch on the

steering wheel.

3. Speak the displayed number after the

tone. The evaluation screen will be

displayed and the result can be con-

firmed.

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Useful tips for correct operation

You can display useful speaking tips to

help the system recognize your voice

commands correctly.
Select “Help on Speaking” to start display.

USING THE SYSTEM
Initialization

When the ignition switch is pushed to the

ON position, NISSAN Voice Recognition is

initialized, which may take up to one

minute. When completed, the system is

ready to accept voice commands. If the

TALK

switch is pushed before the

initialization completes, the display will

show the message: “System not ready.” or

a beep sounds.

Before starting

To get the best recognition performance

from NISSAN Voice Recognition, observe

the following:
. The interior of the vehicle should be as

quiet as possible. Close the windows

to eliminate the surrounding noises

(traffic noise and vibration sounds,

etc.), which may prevent the system

from correctly recognizing the voice

commands.

. Wait until the tone sounds before

speaking a command.

. Speak in a natural conversational

voice without pausing between

words.

. If the air conditioner is set to “Auto”,

the fan speed is automatically lowered

so that your commands can be re-

cognized more easily.

SAA2167

Giving voice commands

1. Push the TALK

switch located on

the steering wheel.

2. A list of commands appears on the

screen, and you will hear a prompt.

3. After the tone sounds and the icon on

the screen changes from

to

,

speak a command.
Selecting the “Practice” key will start

the practice mode. See “Let’s Practice”

(P.4-101).

4. Continue to follow the voice menu

prompts and speak after the tone

sounds until your desired operation

is completed.

Selecting the “Help” key can display

the detailed information of the each

command.

Operating tips:
. Say a command after the tone.

. Commands that are available are al-

ways shown on the display and spo-

ken through voice menu prompts.

Commands other than those that

are displayed are not accepted. Please

follow the prompts given by the

system.

. If the command is not recognized, the

system announces, “Please say again”.

Repeat the command in a clear voice.

. Push the BACK button once to return

to the previous screen.

. To exit the voice recognition system,

push and hold the TALK

switch.

The message, “Voice canceled” will be

announced.

Voice Prompt Interrupt:
To skip the voice guidance function and

give the command immediately, push the

TALK

switch to interrupt the system.

Remember to speak after the tone.
How to speak numbers:
NISSAN Voice Recognition requires a

certain way to speak numbers when

giving voice commands. Refer to the

following examples.
General rule
Only single digits 0 (zero) to 9 can be

used. (For example, if you would like to

say 500, “five zero zero” can be used, but

“five hundred” cannot.)
Examples
. 1-800-662-6200

— “One eight zero zero six six two six

two zero zero”

Improving Recognition of Phone num-

bers
You can improve the recognition of

phone numbers by saying the phone

number in three groups of numbers. For

example, when you try to call 800-662-

6200, say “eight zero zero” first, and the

system will then ask you for the next

three digits. Then, say “six six two”. After

recognition, the system will then ask for

the last four digits. Say, “six two zero zero”.

Using this method of phone digit entry

can improve recognition performance.
When speaking a house number, speak

the number “0” as “zero”. If the letter “o

(Oh)” is included in the house number, it

will not be recognized as the number “0

(zero)” even if you speak “oh” instead of

“zero”. Please speak “zero” for the num-

ber “0 (zero)”, “oh” for the letter “o (oh)”

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Send digits using dial tone:
. Push the TALK

switch during a

phone call.

. The menu will be launched and you

will be provided with the following

guidance: "Please say the digits to

dial".

. After guidance, say the digits of the

number you want to send. After this,

the digits that have been recognized

will be read out.

. If you push the ENTER button on the

steering wheel or on the multi-func-

tion controller, the selected digits will

be sent.

Command List

Category Command:

Command

Action

Call (Optional)

Makes a call to a contact that is stored in either phonebook. Please say "Call" followed by a stored name.

Phone

Operates the Phone function

Navigation

Operates the Navigation function

Information

Displays the vehicle Information function

Audio

Operates the Audio function.

Help

Displays User Guide

. Phone Command:

Command

Action

Dial Number

Makes a call to a spoken phone number up to 10 digits.

Quick Dial

Makes a call to a contact that is stored in the Quick Dial.

Phonebook

Makes a call to a contact that is stored in the mobile phone.

Call history

Incoming Calls

Makes a call to the incoming call number.

Outgoing Calls

Makes a call to the dialed number.

Missed Calls

Makes a call to the Missed calls number.

International Call

Makes an international call by allowing more than 10 digits to be spoken.

Change Number

Corrects the recognized phone number (available during phone number entry).

. Navigation Command:

Command

Action

Destination Home

Sets a route to your home that is stored in the Address Book.

Address

Searches for a location by the street address specified, and sets a route to the location.

Places

Sets a route to a facility near the current vehicle location.

Address Book

Searches for stored information in the Address Book.

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Command

Action

Previous Destinations

Sets a route to a previous destination.

. Information Command:

Command

Action

Fuel Economy

Displays fuel economy information.

Maintenance

Displays maintenance information.

Traffic Information

Turns the traffic information system ON and OFF.

Where am I?

Displays your current location.

. Audio Command:

Command

Action

AM

Turns to the AM band, selecting the station last played.

FM

Turns to the FM band, selecting the station last played.

XM

Turns to the SiriusXM Satellite Radio band, selecting the channel last played.

CD

Starts to play a CD.

. General Commands

Command

Action

Go back

Corrects the last recognition result to return to the previous screen

Exit

Cancels Voice Recognition

Voice command examples

To use the NISSAN Voice Recognition

function, speaking one command is

sometimes sufficient, but at other times

it is necessary to speak two or more

commands. As examples, some additional

basic operations by voice commands are

described here.
For navigation system commands, see

the separate Navigation System Owner’s

Manual.

SAA2167

Example 1 - Placing a call to the phone
number 800-662-6200:
1. Push the TALK

switch located on

the steering wheel. You will hear a

prompt.

2. Speak “Phone”.

JVH0481X

3. Speak “Dial Number”.

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4. Speak “8 0 0”.

Selecting the “Manual Controls” key

switches the screen to the keypad to

input the phone number manually.

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5. The system announces, “Please say

the next three digits or dial, or say

change number.”

6. Speak “6 6 2”.

SAA2539

7. The system announces, “Please say

the last four digits” or say change

number.

8. Speak “6 2 0 0”.