Nissan Rogue. Manual — part 92

AV-360

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

NORMAL OPERATING CONDITION

NORMAL OPERATING CONDITION

Description

INFOID:0000000011277017

RELATED TO NOISE

The majority of the audio concerns are the result of outside causes (bad CD, electromagnetic interference,

etc.).

The following noise results from variations in field strength, such as fading noise and multi-path noise, or

external noise from trains and other sources. It is not a malfunction:

• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to moun-

tains or buildings blocking the signal.

• Multi-path noise: This noise results from the waves sent directly from the broadcast station arriving at the

antenna at a different time from the waves which reflect off mountains or buildings.

The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.

Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and opera-

tion of each piece of electrical equipment, and determine the cause.

NOTE:

The source of the noise can be found easily by listening to the noise while removing the fuses of electrical

components, one by one.

Type of Noise and Possible Cause

RELATED TO HANDS-FREE PHONE

Occurrence condition

Possible cause

Occurs only when engine is ON.

A continuous growling noise occurs. The speed of
the noise varies with changes in the engine speed.

• Ignition components

The occurrence of the noise is linked with the operation of the fuel pump.

• Fuel pump condenser

Noise only occurs when various
electrical components are oper-
ating.

A cracking or snapping sound occurs with the op-
eration of various switches.

• Relay malfunction, AV control unit malfunc-

tion

The noise occurs when various motors are operat-
ing.

• Motor case ground
• Motor

The noise occurs constantly, not just under certain conditions.

• Rear defogger coil malfunction
• Open circuit in printed heater
• Poor ground of antenna feeder line

A cracking or snapping sound occurs while the vehicle is being driven, especially when
it is vibrating excessively.

• Ground wire of body parts
• Ground due to improper part installation
• Wiring connections or a short circuit

Symptom

Cause and Counter measure

Does not recognize cellular phone connection (No connection is
displayed on the display at the guide).

Some Bluetooth

®

enabled cellular phones may not be recognized

by the in-vehicle phone module.
Refer to “RELATED TO HANDS-FREE PHONE (Check Compati-
bility)” in

AV-354, "Symptom Table"

.

Cannot use hands-free phone.

Customer will not be able to use a hands-free phone under the fol-
lowing conditions:
• The vehicle is outside of the telephone service area.
• The vehicle is in an area where it is difficult to receive radio

waves; such as in a tunnel, in an underground parking garage,
near a tall building or in a mountainous area.

• The cellular phone is locked to prevent it from being dialed.
NOTE:
While a cellular phone is connected through the Bluetooth

®

wire-

less connection, the battery power of the cellular phone may dis-
charge quicker than usual. The Bluetooth

®

Hands-Free Phone

System cannot charge cellular phones.

AV

NORMAL OPERATING CONDITION

AV-361

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

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RELATED TO NAVIGATION

Basic Operation

Vehicle Mark

The other party’s voice cannot be heard by hands-free phone.

When the radio wave condition is not ideal or ambient sound is too
loud, it may be difficult to hear the other person’s voice during a
call.

Poor sound quality.

Do not place the cellular phone in an area surrounded by metal or
far away from the in-vehicle phone module to prevent tone quality
degradation and wireless connection disruption.

Symptom

Cause and Counter measure

Symptom

Cause

Remedy

No image is shown.

Display brightness adjustment is set fully to DARK
side.

Adjust the display brightness.

No guide sound is heard.
Audio guide volume is too low or
too high.

Volume control is set to OFF, MIN or MAX.

Adjust the audio guide volume.

Audio guidance is not available while the vehicle is
driving on a dark pink route.

System is not malfunctioning.

Screen is too dark.
Motion of the image is too slow.

Temperature inside the vehicle is low.

Wait until the temperature inside the vehicle
reaches the proper temperature.

Small black or bright spots appear
on the screen.

Symptom peculiar to a liquid crystal display (dis-
play unit).

System is not malfunction.

Symptom

Cause

Remedy

Map screen and BIRDVIEW™
Name of the place vary with the
screen.

Some thinning of the character data is done to pre-
vent the display becoming to complex. In some
cases and in some locations, the display contents
may differ.
The same place name, street name, etc. may not
be displayed every time on account of the data
processing.

System is not malfunctioning.

Vehicle mark is not positioned cor-
rectly.

Vehicle is transferred by ferry or by towing after its
ignition switch is turned to OFF.

Drive the vehicle for a while in the GPS sat-
ellite signal receiving condition.

Screen will not switch to nighttime
mode after the lighting switch is
turned ON.

The daytime screen is selected by the “SWITCH
SCREENS” when the last time the screen dim-
ming setting is done.
Switching between daytime/nighttime screen may
be inhibited by the automatic illumination adjust-
ment function.

Perform screen dimming and select the
nighttime screen by “SWITCH SCREENS”.

Map screen will not scroll in accor-
dance with the vehicle travel.

Current location is not displayed.

Press “MAP” button to display the current lo-
cation.

Vehicle mark will not be shown.

Current location is not displayed.

Press “MAP” button to display the current lo-
cation.

Accuracy indicator (GPS satellite
mark) on the map screen stays
gray.

GPS satellite signal is intercepted because the ve-
hicle is in or behind a building.

Move the vehicle out to an open space.

GPS satellite signal cannot be received because
an obstacle is placed on top of the instrument pan-
el.

Do not place anything on top of the meter dis-
play (instrument panel).

GPS satellites are not visible from current location. Wait until GPS satellites are visible by mov-

ing the vehicle.

AV-362

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

NORMAL OPERATING CONDITION

Destination, Passing Points and Menu Items Cannot be Selected/Set

Voice Guide

Vehicle location accuracy is low.

Accuracy indicator (GPS satellite mark) on the
map screen stays gray.

Current location is not determined.

Vehicle speed setting by the vehicle speed pulse
has been deviated (advanced or retarded) from
the actual vehicle speed because tire chain is fit-
ted or the system has been used on another vehi-
cle.

Drive the vehicle for a while [for approx. 30
minutes at approx. 30 km/h (19 MPH)] and
the deviation will be automatically adjusted. If
advancement or retard still occur, perform
the distance adjustment by CONFIRMA-
TION/ADJUSTMENT mode of diagnosis
function.

Map data has error or omission. (Vehicle mark is
always deviated to the same position.)

As a rule, an updated map DVD–ROM will be
released once a year.

Symptom

Cause

Remedy

Symptom

Cause

Remedy

Destination cannot be set.

Destination to be set is on an expressway.

Set the destination on an ordinary road.

Passing point is not searched
when re-searching the route.

The vehicle has already passed the passing point,
or the system judged so.

To include the passing points that have been
passed into the route again, set the route
again.

Route information will not be dis-
played.

Route searching has not been done.

Set the destination and perform route
searching.

Vehicle mark is not on the recommended route.

Drive on the recommended route.

Route guide is turned OFF.

Turn route guide ON.

Route information is not available on the dark pink
route.

System is not malfunctioning.

After the route searching, no guide
sign will appear as the vehicle
goes near the entrance/exit to the
toll road.

Vehicle mark is not on the recommended route.
(On the display, only guide signs related to the rec-
ommended route will be shown.)

Drive on the recommended route.

Automatic route searching is not
possible.

Vehicle is driving on a highway (gray route), or no
recommended route is available.

Drive on a road to be searched. Or re–search
the route manually. In this case, however, the
whole route will be searched.

Performed automatic detour
search (or detour search). Howev-
er, the result is the same as that of
the previous search.

Performed search with every conditions consid-
ered. However, the result is the same as that of the
previous search.

System is not malfunctioning.

Passing points cannot be set.

More than five passing points were set.

Passing points can be set up to five. To stop
at more than five points, perform sharing in
several steps.

When setting the route, the starting
point cannot be selected.

The current vehicle location is always set as the
starting point of a route.

System is not malfunctioning.

Some menu items cannot be se-
lected.

The vehicle is being driven.

Stop the vehicle at a safe place and then op-
erate the system.

AV

NORMAL OPERATING CONDITION

AV-363

< SYMPTOM DIAGNOSIS >

[NAVIGATION WITH BOSE]

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Route Search

NOTE:
Except for the ordinance-designated cities. (Malfunctioning areas may be changed in the updated map disc.)

Examples of Current-Location Mark Displacement

Symptom

Cause

Remedy

Voice guide will not operate.

Note: Voice guide is only available at intersections
that satisfy certain conditions (indicated by z on
the map). Therefore, guidance may not be given
even when the route on the map changes direction.

System is not malfunctioning.

The vehicle is not on the recommended route.

Return to the recommended route or re-
search the route.

Voice guide is turned OFF.

Turn voice guide ON.

Route guide is turned OFF.

Turn route guide ON.

Voice guide does not match the ac-
tual road pattern.

Voice guide may vary with the direction to which
the vehicle is turn and the connection of the road to
other roads.

Drive in conformity to the actual traffic rules.

Symptom

Cause

Remedy

No route is shown.

No road to be searched is found around the des-
tination.

Find wider road (orange road or wider) near-
by and reset the destination and passing
points onto it. Take care of the traveling direc-
tion when there are separate up and down
roads.

Starting point and the destination are too close.

Set the destination at more distant point.

Conditional traffic regulation (day of the week/
time of the day) is set at the area around the cur-
rent location or the destination.

Turn the time-regulating search conditions
OFF. Turn “Avoid regulation time” in the
search conditions OFF.

Indicated route is intermittent.

In some areas, highways (gray routes) are not
used for the search

(Note)

Therefore, the route to

the current location or the passing points may be
intermittent.

System is not malfunctioning.

When the vehicle has passed the
recommended route, it is deleted
from the screen.

A recommended route is controlled by each sec-
tion. When the vehicle has passed the passing
point 1, then the map data from the starting point
up to the passing point 1 will be deleted. (The data
may remain undeleted in some area.)

System is not malfunctioning.

Detouring route is recommended.

In some areas, highways (gray routes) are not
used for the search. (Note). Therefore, detour
route may be recommended.

Set the route closer to the basic route (gray
route).

A detour route may be shown when some traffic
regulation (one-way traffic, etc.) is set at the area
around the starting point or the destination.

Slightly move the starting point or the destina-
tion, or set the passing point on the route of
your choice.

In the area where highways (gray routes) are
used for the search, left turn has priority around
the current location and the destination (passing
points). For this reason, the recommended route
may be detouring.

System is not malfunctioning.

Landmarks on the map do not
match the actual ones.

This can be happen due to omission or error in
the map data.

As a rule, an updated map DVD-ROM will be
released once a year. Wait until the latest
map has become available.

Recommended route is far from
the starting point, passing points,
and destination.

Starting point, passing points, and destination of
the route guide were set far from the desired
points because route searching data around
these area were not stored.

Reset the destination onto the road nearby. If
this road is one of the highways (gray routes),
an ordinary road nearby may be displayed as
the recommended route.