Nissan Qashqai J11. Manual — part 1372
DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
DLK-757
< SYMPTOM DIAGNOSIS >
[TYPE 5]
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DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
ALL DOOR REQUEST SWITCHES
ALL DOOR REQUEST SWITCHES : Description
INFOID:0000000010672380
All doors do not lock/unlock using all door request switches.
ALL DOOR REQUEST SWITCHES : Diagnosis Procedure
INFOID:0000000010672381
1.
CHECK REMOTE KEYLESS ENTRY FUNCTION
Check remote keyless entry function.
Does door lock/unlock with Intelligent Key button?
YES
>> GO TO 2.
NO
>> Refer to
DLK-760, "Diagnosis Procedure"
2.
CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”
1.
Select “INTELLIGENT KEY” of “BCM” using CONSULT.
2.
Select “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT” mode.
3.
Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to
DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
3.
CHECK INSIDE KEY ANTENNA
Check inside key antenna.
• Console: Refer to
• Luggage room: Refer to
.
Is the inspection result normal?
YES
>> GO TO 4.
NO
>> Repair or replace the malfunctioning parts.
4.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna.
• Driver side: Refer to
DLK-103, "DRIVER SIDE : Diagnosis Procedure"
DLK-105, "PASSENGER SIDE : Diagnosis Procedure"
.
• Rear bumper: Refer to
DLK-107, "REAR BUMPER : Diagnosis Procedure"
.
Is the inspection result normal?
YES
>> GO TO 5.
NO
>> Repair or replace the malfunctioning parts.
5.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DRIVER SIDE DOOR REQUEST SWITCH
DRIVER SIDE DOOR REQUEST SWITCH : Description
INFOID:0000000010672382
All doors do not lock/unlock using driver side door request switch.
DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure
INFOID:0000000010672383
1.
CHECK DRIVER SIDE DOOR REQUEST SWITCH
Check driver side door request switch.
DLK-758
< SYMPTOM DIAGNOSIS >
[TYPE 5]
DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
DLK-93, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna (driver side).
Refer to
DLK-103, "DRIVER SIDE : Diagnosis Procedure"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
PASSENGER SIDE DOOR REQUEST SWITCH
PASSENGER SIDE DOOR REQUEST SWITCH : Description
INFOID:0000000010672384
All doors do not lock/unlock using passenger side door request switch.
PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure
INFOID:0000000010672385
1.
CHECK PASSENGER SIDE DOOR REQUEST SWITCH
Check passenger side door request switch.
Refer to
DLK-93, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna (passenger side).
Refer to
DLK-105, "PASSENGER SIDE : Diagnosis Procedure"
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
BACK DOOR REQUEST SWITCH
BACK DOOR REQUEST SWITCH : Description
INFOID:0000000010672386
All doors do not lock/unlock using back door request switch.
BACK DOOR REQUEST SWITCH : Diagnosis Procedure
INFOID:0000000010672387
1.
CHECK BACK DOOR REQUEST SWITCH
Check back door request switch.
Refer to
DLK-81, "Component Function Check"
.
DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
DLK-759
< SYMPTOM DIAGNOSIS >
[TYPE 5]
C
D
E
F
G
H
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A
B
DLK
N
O
P
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna (rear bumper).
Refer to
DLK-107, "REAR BUMPER : Diagnosis Procedure"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DLK-760
< SYMPTOM DIAGNOSIS >
[TYPE 5]
DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY
DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY
Diagnosis Procedure
INFOID:0000000010672388
1.
CHECK INTELLIGENT KEY
For Intelligent Key that cannot be used for door lock and unlock, check that the Intelligent Key belongs to the
vehicle to be checked.
Does the Intelligent Key belong to the vehicle to checked?
YES
>> GO TO 2.
NO
>> Check Intelligent Key button operation with registered Intelligent Key belonging to the vehicle.
2.
CHECK INTELLIGENT KEY LOW BATTERY WARNING
Check that the Intelligent Key low battery warning is operated.
Is the Intelligent Key low battery warning operated?
YES
>> GO TO 6.
NO-1
>> With another registered Intelligent Key: GO TO 3.
NO-2
>> Without another registered Intelligent Key: GO TO 4.
3.
CHECK INTELLIGENT KEY BUTTON OPERATION
Check that door lock and unlock can be performed by operating the buttons of another registered Intelligent
Key.
Can door lock and unlock be performed with another registered Intelligent Key?
YES
>> GO TO 4.
NO
>> GO TO 7.
4.
CHECK ENGINE START
While depressing the brake pedal, contact the backside of the Intelligent Key that cannot be used to perform
door lock and unlock operation to the push-button ignition switch. Operate the push-button ignition switch, and
check that the vehicle is in START status.
Is the vehicle in START status?
YES
>> GO TO 6.
NO
>> GO TO 5.
5.
CHECK INTELLIGENT KEY
Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits
for damage.
Is the inspection result normal?
YES
>> GO TO 6.
NO
>> Replace Intelligent Key.
6.
CHECK INTELLIGENT KEY BATTERY
Check the Intelligent Key battery.
Refer to
DLK-100, "Component Inspection"
.
Is the inspection result normal?
YES
>> GO TO 7.
NO
>> Replace Intelligent Key battery.
7.
CHECK POWER DOOR LOCK OPERATION
Check door lock/unlock using door lock and unlock switch.
Does door lock/unlock using door lock and unlock switch?
YES
>> GO TO 8.
NO
>> Refer to
DLK-753, "ALL DOOR : Diagnosis Procedure"
8.
CHECK DOOR SWITCH
Check door switch.
Refer to
DLK-95, "Component Function Check"
.
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