Nissan Qashqai J11. Manual — part 1371

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-753

< SYMPTOM DIAGNOSIS >

[TYPE 5]

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SYMPTOM DIAGNOSIS

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK
SWITCH

ALL DOOR

ALL DOOR : Description

INFOID:0000000010672365

All doors do not lock/unlock using door lock and unlock switch.

ALL DOOR : Diagnosis Procedure

INFOID:0000000010672366

1.

CHECK POWER SUPPLY AND GROUND CIRCUIT

Check front door lock and unlock power supply and ground circuit.
Refer to

DLK-110, "FRONT DOOR : Diagnosis Procedure"

(front door) or

DLK-110, "REAR DOOR : Diagnosis

Procedure"

(rear door).

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DOOR LOCK AND UNLOCK SWITCH

Check door lock and unlock switch.
Refer to

DLK-89, "DRIVER SIDE : Component Function Check"

(driver side) or

DLK-90, "PASSENGER SIDE

: Component Function Check"

(passenger side).

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (driver side).
Refer to

DLK-84, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 4.

NO

>> Repair or replace the malfunctioning parts.

4.

CHECK DOOR SWITCH

Check door switch.
Refer to

DLK-95, "Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 5.

NO

>> Repair or replace the malfunctioning parts.

5.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.

FRONT DOOR

FRONT DOOR : Description

INFOID:0000000010672367

Front doors do not lock/unlock using door lock and unlock switch.

FRONT DOOR : Diagnosis Procedure

INFOID:0000000010672368

1.

CHECK POWER SUPPLY AND GROUND CIRCUIT

DLK-754

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

Check front door lock and unlock power supply and ground circuit.
Refer to

DLK-110, "FRONT DOOR : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DOOR LOCK ACTUATOR

Check front door lock actuator (driver side).
Refer to

DLK-725, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.

REAR DOOR

REAR DOOR : Description

INFOID:0000000010672369

Rear doors do not lock/unlock using door lock and unlock switch.

REAR DOOR : Diagnosis Procedure

INFOID:0000000010672370

1.

CHECK POWER SUPPLY AND GROUND CIRCUIT

Check rear doors lock and unlock power supply and ground circuit.
Refer to

DLK-110, "REAR DOOR : Diagnosis Procedure"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

CHECK DOOR LOCK ACTUATOR

Check rear door lock actuator.
Refer to

DLK-86, "REAR LH : Component Function Check"

(LH) and

DLK-87, "REAR RH :

Component Function Check"

(RH).

Is the inspection result normal?

YES

>> GO TO 3.

NO

>> Repair or replace the malfunctioning parts.

3.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.

DRIVER SIDE

DRIVER SIDE : Description

INFOID:0000000010672371

Driver side door does not lock/unlock using door lock and unlock switch.

DRIVER SIDE : Diagnosis Procedure

INFOID:0000000010672372

1.

CHECK DOOR LOCK ACTUATOR

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

DLK-755

< SYMPTOM DIAGNOSIS >

[TYPE 5]

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DLK

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P

Check front door lock assembly (driver side).
Refer to

DLK-84, "DRIVER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.

PASSENGER SIDE

PASSENGER SIDE : Description

INFOID:0000000010672373

Passenger side door does not lock/unlock using door lock and unlock switch.

PASSENGER SIDE : Diagnosis Procedure

INFOID:0000000010672374

1.

CHECK DOOR LOCK ACTUATOR

Check front door lock assembly (passenger side).
Refer to

DLK-85, "PASSENGER SIDE : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.

REAR LH

REAR LH : Description

INFOID:0000000010672375

Rear LH side door does not lock/unlock using door lock and unlock switch.

REAR LH : Diagnosis Procedure

INFOID:0000000010672376

1.

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly LH.
Refer to

DLK-86, "REAR LH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.

REAR RH

DLK-756

< SYMPTOM DIAGNOSIS >

[TYPE 5]

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

REAR RH : Description

INFOID:0000000010672377

Rear RH side door does not lock/unlock using door lock and unlock switch.

REAR RH : Diagnosis Procedure

INFOID:0000000010672378

1.

CHECK DOOR LOCK ACTUATOR

Check rear door lock assembly RH.
Refer to

DLK-87, "REAR RH : Component Function Check"

.

Is the inspection result normal?

YES

>> GO TO 2.

NO

>> Repair or replace the malfunctioning parts.

2.

REPLACE BCM

1.

Replace BCM. Refer to

BCS-135, "Removal and Installation"

.

2.

Confirm the operation after replacement.

Is the result normal?

YES

>> INSPECTION END

NO

>> Check intermittent incident. Refer to

GI-44, "Intermittent Incident"

.