Nissan Maxima. Manual — part 204

AV-636

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

MULTI AV SYSTEM SYMPTOMS

Stop diagnosis here. If the customer still wants the feature to function. they will need to get an approved

phone showing the feature as "Y"(compatible) in the "Basic features" list.

d. If the feature related to the customer’s concern shows as "Y" (compatible):

Perform diagnosis as per the following table.

Trouble Diagnosis Chart by Symptom

RELATED TO RGB IMAGE

Trouble Diagnosis Chart by Symptom

RELATED TO VOICE CONTROL

Trouble Diagnosis Chart by Symptom

Symptoms

Check items

Probable malfunction location

Does not recognize cellular
phone connection. (no connec-
tion is displayed on the display
at the guide.)

Repeat the registration of cellular phone.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-652, "Removal and

Installation"

Hands-free phone cannot be
established.

• Hands-free phone operation can be

made, but the communication cannot
be established.

• Hands-free phone operation can be

performed, however, voice between
each other cannot be heard during the
conversation.

The other party's voice cannot
be heard by hands-free phone.

Check the “microphone speaker” in In-
spection & Adjustment Mode if sound is
heard.

Originating sound is not heard
by the other party with hands-
free phone communication.

Sound operation function is normal.

Sound operation function does not work.

Microphone signal circuit malfunction.
Refer to

AV-582, "Diagnosis Procedure"

The system cannot be operat-
ed.

• The voice recognition can be controlled.
• Steering switch's ”VOL UP”, “VOL

DOWN”, “

” switch works, but “

” it

does not work.

Steering switch malfunction. Replace steering wheel.
Refer to

AV-667, "Removal and Installation"

• The voice recognition can be controlled.
• Steering switch's “

”, ”VOL UP”, “VOL

DOWN”, “

” switches do not work.

Steering switch signal B circuit malfunction.
Refer to

AV-600, "Diagnosis Procedure"

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to

AV-600, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

RGB image is not shown.

—

RGB digital image signal circuit malfunction.

Symptoms

Check items

Probable malfunction location

The voice cannot be controlled
even if the voice control screen
is displayed.

Voice sounds at “Voice Microphone Test”
of Confirmation/Adjustment mode.

AV control unit malfunction.
Replace AV control unit. Refer to

AV-652, "Removal and

Installation"

Voice does not sound at “Voice Micro-
phone Test” of Confirmation/Adjustment
mode.

Microphone circuit malfunction.
Refer to

AV-582, "Diagnosis Procedure"

MULTI AV SYSTEM SYMPTOMS

AV-637

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

RELATED TO AUDIO

The voice cannot be controlled
(Voice control screen is not dis-
played).

• Steering switch's “SOURCE”, “MENU

UP”, “MENU DOWN”, “ENTER” switch
works, but “

” does not work.

• Hands-free phone system can be oper-

ated.

Steering switch malfunction.

Steering switch's “SOURCE”, “MENU
UP”, “MENU DOWN”, “

”, “ENTER”

switches do not work.

Steering switch signal A circuit malfunction.
Refer to

AV-600, "Diagnosis Procedure"

All steering switches do not work.

Steering switch ground circuit malfunction.
Refer to

AV-600, "Diagnosis Procedure"

Symptoms

Check items

Probable malfunction location

Symptoms

Check items

Probable malfunction location

The disk cannot be removed.

AV control unit

Malfunction in AV control unit.
Refer to

AV-525, "On Board Diagnosis

Function"

AV-638

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

MULTI AV SYSTEM SYMPTOMS

No sound comes out or the level of the
sound is low.

No sound from all speakers.

• Speaker circuit shorted to ground.

Refer to

AV-614, "Wiring Diagram - With

BOSE audio system With Navigation
System"

• Bose amp. ON signal circuit malfunction.

Refer to

AV-584, "Diagnosis Procedure"

• Bose speaker amp. power supply and

ground circuits malfunction.
Refer to

AV-574, "BOSE SPEAKER AMP

: Diagnosis Procedure"

Only a certain speaker (front door speaker
LH, front door speaker RH,tweeter LH,
tweeter RH, center speaker, rear door
speaker LH, rear door speaker RH, rear
subwoofer LH, rear subwoofer RH) does
not output sound.

• Poor connector connection of speaker.
• Sound signal circuit malfunction between

AV control unit and Bose speaker amp.
Refer to:

AV-585, "Diagnosis Procedure"

(front

door speaker).

AV-588, "Diagnosis Procedure"

(tweet-

er).

AV-591, "Diagnosis Procedure"

(center

speaker).

AV-594, "Diagnosis Procedure"

(rear

door speaker).

AV-597, "Diagnosis Procedure"

(sub-

woofer).

• Sound signal circuit malfunction between

Bose speaker amp. and speaker.
Refer to:

AV-585, "Diagnosis Procedure"

(front

door speaker).

AV-588, "Diagnosis Procedure"

(tweet-

er).

AV-591, "Diagnosis Procedure"

(center

speaker).

AV-594, "Diagnosis Procedure"

(rear

door speaker).

AV-597, "Diagnosis Procedure"

(sub-

woofer).

• Malfunction in speaker.

Refer to:

AV-661, "Removal and Installation"

(front

door speaker).

AV-659, "Removal and Installation"

(tweeter).

AV-660, "Removal and Installation"

(cen-

ter speaker).

AV-662, "Removal and Installation"

(rear

door speaker).

AV-663, "Removal and Installation"

(sub-

woofer).

• Malfunction in AV control unit.

Refer to

AV-525, "On Board Diagnosis

Function"

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to

AV-

664, "Removal and Installation"

Symptoms

Check items

Probable malfunction location

MULTI AV SYSTEM SYMPTOMS

AV-639

< SYMPTOM DIAGNOSIS >

[COLOR DISPLAY - W/BOSE & NAVI]

Noise is mixed with audio.

Noise comes out from all speakers.

• Malfunction in AV control unit.

Refer to

AV-525, "On Board Diagnosis

Function"

• Malfunction in Bose speaker amp.

Replace Bose speaker amp. Refer to

AV-

664, "Removal and Installation"

Noise comes out only from a certain speak-
er (front door speaker LH, front door speak-
er RH,tweeter LH, tweeter RH, center
speaker, rear door speaker LH, rear door
speaker RH, rear subwoofer LH, rearsub-
woofer RH).

• Poor connector connection of speaker.
• Sound signal circuit malfunction between

AV control unit and Bose speaker amp.
Refer to:

AV-585, "Diagnosis Procedure"

(front

door speaker).

AV-588, "Diagnosis Procedure"

(tweet-

er).

AV-591, "Diagnosis Procedure"

(center

speaker).

AV-594, "Diagnosis Procedure"