Qashqai J11. Door & Lock — part 19
DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK KNOB OR
DOOR KEY CYLINDER
DLK-305
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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DOOR DOES NOT LOCK/UNLOCK WITH DRIVER SIDE DOOR LOCK
KNOB OR DOOR KEY CYLINDER
Diagnosis Procedure
INFOID:0000000010488238
1.
CHECK POWER DOOR LOCK OPERATION
Check power door lock operation.
Does door lock/unlock with door lock and unlock switch?
YES
>> GO TO 2.
NO
>> Go to
DLK-301, "ALL DOOR : Diagnosis Procedure"
.
2.
CHECK UNLOCK SENSOR
Check unlock sensor.
Refer to
DLK-117, "Diagnosis Procedure"
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DLK-306
< SYMPTOM DIAGNOSIS >
[TYPE 2]
DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
ALL DOOR REQUEST SWITCHES
ALL DOOR REQUEST SWITCHES : Description
INFOID:0000000010488239
All doors do not lock/unlock using all door request switches.
ALL DOOR REQUEST SWITCHES : Diagnosis Procedure
INFOID:0000000010488240
1.
CHECK REMOTE KEYLESS ENTRY FUNCTION
Check remote keyless entry function.
Does door lock/unlock with Intelligent Key button?
YES
>> GO TO 2.
NO
>> Refer to
DLK-309, "Diagnosis Procedure"
.
2.
CHECK “LOCK/UNLOCK BY I-KEY” SETTING IN “WORK SUPPORT”
1.
Select “INTELLIGENT KEY” of “BCM” using CONSULT.
2.
Select “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT” mode.
3.
Check “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
Refer to
DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Set “LOCK/UNLOCK BY I-KEY” in “WORK SUPPORT”.
3.
CHECK INSIDE KEY ANTENNA
Check inside key antenna.
• Console: Refer to
• Luggage room: Refer to
.
Is the inspection result normal?
YES
>> GO TO 4.
NO
>> Repair or replace the malfunctioning parts.
4.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna.
• Driver side: Refer to
DLK-103, "DRIVER SIDE : Diagnosis Procedure"
• Passenger side: Refer to
DLK-105, "PASSENGER SIDE : Diagnosis Procedure"
.
• Rear bumper: Refer to
DLK-107, "REAR BUMPER : Diagnosis Procedure"
.
Is the inspection result normal?
YES
>> GO TO 5.
NO
>> Repair or replace the malfunctioning parts.
5.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DRIVER SIDE DOOR REQUEST SWITCH
DRIVER SIDE DOOR REQUEST SWITCH : Description
INFOID:0000000010488241
All doors do not lock/unlock using driver side door request switch.
DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure
INFOID:0000000010488242
1.
CHECK DRIVER SIDE DOOR REQUEST SWITCH
Check driver side door request switch.
DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
DLK-307
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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DLK-93, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna (driver side).
Refer to
DLK-103, "DRIVER SIDE : Diagnosis Procedure"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
PASSENGER SIDE DOOR REQUEST SWITCH
PASSENGER SIDE DOOR REQUEST SWITCH : Description
INFOID:0000000010488243
All doors do not lock/unlock using passenger side door request switch.
PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure
INFOID:0000000010488244
1.
CHECK PASSENGER SIDE DOOR REQUEST SWITCH
Check passenger side door request switch.
Refer to
DLK-93, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna (passenger side).
Refer to
DLK-105, "PASSENGER SIDE : Diagnosis Procedure"
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
BACK DOOR REQUEST SWITCH
BACK DOOR REQUEST SWITCH : Description
INFOID:0000000010488245
All doors do not lock/unlock using back door request switch.
BACK DOOR REQUEST SWITCH : Diagnosis Procedure
INFOID:0000000010488246
1.
CHECK BACK DOOR REQUEST SWITCH
Check back door request switch.
Refer to
DLK-81, "Component Function Check"
.
DLK-308
< SYMPTOM DIAGNOSIS >
[TYPE 2]
DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
CHECK OUTSIDE KEY ANTENNA
Check outside key antenna (rear bumper).
Refer to
DLK-107, "REAR BUMPER : Diagnosis Procedure"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY
DLK-309
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY
Diagnosis Procedure
INFOID:0000000010488247
1.
CHECK INTELLIGENT KEY
For Intelligent Key that cannot be used for door lock and unlock, check that the Intelligent Key belongs to the
vehicle to be checked.
Does the Intelligent Key belong to the vehicle to checked?
YES
>> GO TO 2.
NO
>> Check Intelligent Key button operation with registered Intelligent Key belonging to the vehicle.
2.
CHECK INTELLIGENT KEY LOW BATTERY WARNING
Check that the Intelligent Key low battery warning is operated.
Is the Intelligent Key low battery warning operated?
YES
>> GO TO 6.
NO-1
>> With another registered Intelligent Key: GO TO 3.
NO-2
>> Without another registered Intelligent Key: GO TO 4.
3.
CHECK INTELLIGENT KEY BUTTON OPERATION
Check that door lock and unlock can be performed by operating the buttons of another registered Intelligent
Key.
Can door lock and unlock be performed with another registered Intelligent Key?
YES
>> GO TO 4.
NO
>> GO TO 7.
4.
CHECK ENGINE START
While depressing the brake pedal, contact the backside of the Intelligent Key that cannot be used to perform
door lock and unlock operation to the push-button ignition switch. Operate the push-button ignition switch, and
check that the vehicle is in START status.
Is the vehicle in START status?
YES
>> GO TO 6.
NO
>> GO TO 5.
5.
CHECK INTELLIGENT KEY
Check the inside of the Intelligent Key for rust or corrosion by water. Simultaneously check the internal circuits
for damage.
Is the inspection result normal?
YES
>> GO TO 6.
NO
>> Replace Intelligent Key.
6.
CHECK INTELLIGENT KEY BATTERY
Check the Intelligent Key battery.
Refer to
DLK-100, "Component Inspection"
.
Is the inspection result normal?
YES
>> GO TO 7.
NO
>> Replace Intelligent Key battery.
7.
CHECK POWER DOOR LOCK OPERATION
Check door lock/unlock using door lock and unlock switch.
Does door lock/unlock using door lock and unlock switch?
YES
>> GO TO 8.
NO
>> Refer to
DLK-301, "ALL DOOR : Diagnosis Procedure"
.
8.
CHECK DOOR SWITCH
Check door switch.
Refer to
DLK-95, "Component Function Check"
.
DLK-310
< SYMPTOM DIAGNOSIS >
[TYPE 2]
DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY
Is the inspection result normal?
YES
>> GO TO 9.
NO
>> Repair or replace the malfunctioning parts.
9.
REPLACE INTELLIGENT KEY
1.
Replace Intelligent Key.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
BACK DOOR DOES NOT OPENED
DLK-311
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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BACK DOOR DOES NOT OPENED
Diagnosis Procedure
INFOID:0000000010488248
1.
CHECK BACK DOOR OPENER SWITCH
Check back door opener switch.
Refer to
DLK-79, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
CHECK BACK DOOR OPENER ACTUATOR
Check back door opener actuator.
Refer to
DLK-77, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DLK-312
< SYMPTOM DIAGNOSIS >
[TYPE 2]
IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE
IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488259
1.
CHECK DTC WITH BCM
Check that DTC is not detected with BCM.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Refer to
2.
CHECK POWER DOOR LOCK OPERATION
Check door lock/unlock using door lock and unlock switch.
Does door lock/unlock with door lock and unlock switch?
YES
>> GO TO 3.
NO
>> Refer to
DLK-301, "ALL DOOR : Diagnosis Procedure"
3.
CHECK DOOR SWITCH
Check front door switch (driver side).
Refer to
DLK-95, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 4.
NO
>> Repair or replace the malfunctioning parts.
4.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
ANTI-HIJACK FUNCTION DOES NOT OPERATE
DLK-313
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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ANTI-HIJACK FUNCTION DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488260
1.
CHECK “DOOR LOCK–UNLOCK SET” SETTING IN “WORK SUPPORT”
1.
Select “DOOR LOCK” of “BCM” using CONSULT.
2.
Select “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT” mode.
3.
Check “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”
Refer to
DLK-47, "DOOR LOCK : CONSULT Function (BCM - DOOR LOCK) (Type 1)"
Is the inspection result normal?
YES
>> GO TO 2
NO
>> Set “DOOR LOCK-UNLOCK SET” in “WORK SUPPORT”.
2.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DLK-314
< SYMPTOM DIAGNOSIS >
[TYPE 2]
AUTO DOOR LOCK OPERATION DOES NOT OPERATE
AUTO DOOR LOCK OPERATION DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488261
1.
CHECK “AUTO LOCK SET” SETTING IN “WORK SUPPORT”
1.
Select “INTELLIGENT KEY” of “BCM” using CONSULT.
2.
Select “AUTO LOCK SET” in “WORK SUPPORT” mode.
3.
Check “AUTO LOCK SET” in “WORK SUPPORT”.
Refer to
DLK-48, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY) (Type 1)"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Set “AUTO LOCK SET” setting in “WORK SUPPORT”.
2.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
HAZARD REMINDER OPERATION DOES NOT OPERATE
DLK-315
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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HAZARD REMINDER OPERATION DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488262
1.
CHECK DTC WITH BCM AND COMBINATION METER
Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?
YES
>> GO TO 2.
NO-1
>> Refer to
NO-2
>> Refer to
. (Combination meter)
2.
CHECK HAZARD FUNCTION
Check hazard function.
Refer to
DLK-98, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DLK-316
< SYMPTOM DIAGNOSIS >
[TYPE 2]
KEY REMINDER FUNCTION DOES NOT OPERATE
KEY REMINDER FUNCTION DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488263
1.
CHECK DTC WITH BCM
Check that DTC is not detected with BCM.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Refer to
2.
CHECK DOOR SWITCH
Check door switch.
Refer to
DLK-95, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
CHECK INSIDE KEY ANTENNA
Check inside key antenna.
• Console: Refer to
• Luggage room: Refer to
.
Is the inspection result normal?
YES
>> GO TO 4.
NO
>> Repair or replace the malfunctioning parts.
4.
CHECK UNLOCK SENSOR
Check unlock sensor.
Refer to
DLK-117, "Diagnosis Procedure"
Is the inspection result normal?
YES
>> GO TO 5.
NO
>> Repair or replace the malfunctioning parts.
5.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE
DLK-317
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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DOOR LOCK STATUS INDICATOR DOES NOT ILLUMINATE
Diagnosis Procedure
INFOID:0000000010488264
1.
CHECK DOOR LOCK STATUS INDICATOR
Check door lock status indicator.
Refer to
DLK-92, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
NO
>> GO TO 1.
DLK-318
< SYMPTOM DIAGNOSIS >
[TYPE 2]
UNLOCK LINK FUNCTION DOES NOT OPERATE
UNLOCK LINK FUNCTION DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488265
1.
CHECK DRIVER SIDE OR PASSENGER SIDE DOOR SWITCH
Check driver side or passenger side door switch.
Refer to
DLK-95, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Repair or replace the malfunctioning parts.
2.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
ACC WARNING DOES NOT OPERATE
DLK-319
< SYMPTOM DIAGNOSIS >
[TYPE 2]
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ACC WARNING DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488266
1.
CHECK P POSITION WARNING OPERATION
Check P position warning operation.
Refer to
DLK-41, "WARNING FUNCTION : System Description"
Is the inspection result normal?
YES
>> GO TO 2.
NO
>> Refer to
DLK-321, "Diagnosis Procedure"
2.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
DLK-320
< SYMPTOM DIAGNOSIS >
[TYPE 2]
OFF POSITION WARNING DOES NOT OPERATE
OFF POSITION WARNING DOES NOT OPERATE
Diagnosis Procedure
INFOID:0000000010488267
1.
CHECK DTC WITH BCM AND COMBINATION METER
Check that DTC is not detected with BCM and combination meter.
Is the inspection result normal?
YES
>> GO TO 2.
NO-1
>> Refer to
NO-2
>> Refer to
. (Combination meter)
2.
CHECK DOOR SWITCH
Check front door switch (driver side).
Refer to
DLK-95, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 3.
NO
>> Repair or replace the malfunctioning parts.
3.
CHECK COMBINATION METER BUZZER
Check combination meter buzzer.
Refer to
DLK-83, "Component Function Check"
.
Is the inspection result normal?
YES
>> GO TO 4.
NO
>> Repair or replace the malfunctioning parts.
4.
REPLACE BCM
1.
Replace BCM. Refer to
BCS-135, "Removal and Installation"
.
2.
Confirm the operation after replacement.
Is the result normal?
YES
>> INSPECTION END
NO
>> Check intermittent incident. Refer to
GI-44, "Intermittent Incident"
.
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