Nissan Juke (2012 year). Service Repair Manual — part 4
AV
STEERING SWITCH SIGNAL GND CIRCUIT (STEERING SWITCH TO TEL
ADAPTER UNIT)
AV-45
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Component Inspection
INFOID:0000000007577914
Measure the resistance between the steering switch connector.
Standard
JSNIA2808GB
Steering switch
Condition
Resistance
(Approx.)
Ω
Terminal
Terminal
14
17
switch ON
709 – 737
SEEK DOWN switch
ON
315 – 327
SEEK UP switch ON
119 – 123
SOURCE switch ON
0
15
switch ON
315 – 327
VOL UP switch ON
119 – 123
VOL DOWN switch ON
0
Revision: 2011 October
2012 JUKE
AV-46
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STEERING SWITCH SIGNAL A CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
STEERING SWITCH SIGNAL A CIRCUIT (TEL ADAPTER UNIT TO AUDIO
UNIT)
Description
INFOID:0000000007577915
• Transmits the steering switch signal to TEL adapter unit.
• Transmits the steering switch signal to audio unit via TEL adapter unit.
Diagnosis Procedure
INFOID:0000000007577916
1.
CHECK STEERING SWITCH SIGNAL A CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
1.
Turn ignition switch OFF.
2.
Disconnect audio unit connector and TEL adapter unit connector.
3.
Check continuity between audio unit harness connector and TEL adapter unit harness connector.
4.
Check continuity between audio unit harness connector and ground.
Is inspection result normal?
YES
>> GO TO 2.
NO
>> Repair harness or connector.
2.
CHECK AUDIO UNIT VOLTAGE
1.
Connect audio unit connector and TEL adapter unit connector.
2.
Turn ignition switch ON.
3.
Check voltage between audio unit harness connector terminals.
Is inspection result normal?
YES
>> Replace TEL adapter unit. Refer to
AV-65, "Removal and Installation"
.
NO
>> Replace audio unit. Refer to
AV-59, "Removal and Installation"
.
Audio unit
TEL adapter unit
Continuity
Connector
Terminal
Connector
Terminal
M91
6
M127
17
Existed
Audio unit
Ground
Continuity
Connector
Terminal
M91
6
Not existed
Probe
Standard
Reference value
(Approx.)
(+)
(
−
)
Audio unit
Connector
Terminal
Connector
Terminal
M91
6
M91
15
0 – 3.3 V
3.3 V
Revision: 2011 October
2012 JUKE
AV
STEERING SWITCH SIGNAL B CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
AV-47
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STEERING SWITCH SIGNAL B CIRCUIT (TEL ADAPTER UNIT TO AUDIO
UNIT)
Description
INFOID:0000000007577917
• Transmits the steering switch signal to TEL adapter unit.
• Transmits the steering switch signal to audio unit via TEL adapter unit.
Diagnosis Procedure
INFOID:0000000007577918
1.
CHECK STEERING SWITCH SIGNAL B CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
1.
Turn ignition switch OFF.
2.
Disconnect audio unit connector and TEL adapter unit connector.
3.
Check continuity between audio unit harness connector and TEL adapter unit harness connector.
4.
Check continuity between audio unit harness connector and ground.
Is inspection result normal?
YES
>> GO TO 2.
NO
>> Repair harness or connector.
2.
CHECK AUDIO UNIT VOLTAGE
1.
Connect audio unit connector and TEL adapter unit connector.
2.
Turn ignition switch ON.
3.
Check voltage between audio unit harness connector terminals.
Is inspection result normal?
YES
>> Replace TEL adapter unit. Refer to
AV-65, "Removal and Installation"
.
NO
>> Replace audio unit. Refer to
AV-59, "Removal and Installation"
.
Audio unit
TEL adapter unit
Continuity
Connector
Terminal
Connector
Terminal
M91
16
M127
18
Existed
Audio unit
Ground
Continuity
Connector
Terminal
M91
16
Not existed
Probe
Standard
Reference value
(Approx.)
(+)
(
−
)
Audio unit
Connector
Terminal
Connector
Terminal
M91
16
M91
15
0 – 3.3 V
3.3 V
Revision: 2011 October
2012 JUKE
AV-48
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STEERING SWITCH SIGNAL GND CIRCUIT (TEL ADAPTER UNIT TO AUDIO
UNIT)
STEERING SWITCH SIGNAL GND CIRCUIT (TEL ADAPTER UNIT TO AU-
DIO UNIT)
Description
INFOID:0000000007577919
• Transmits the steering switch signal to TEL adapter unit.
• Transmits the steering switch signal to audio unit via TEL adapter unit.
Diagnosis Procedure
INFOID:0000000007577920
1.
CHECK STEERING SWITCH SIGNAL GROUND CIRCUIT (TEL ADAPTER UNIT TO AUDIO UNIT)
1.
Turn ignition switch OFF.
2.
Disconnect audio unit connector and TEL adapter unit connector.
3.
Check continuity between audio unit harness connector and TEL adapter unit harness connector.
Is inspection result normal?
YES
>> GO TO 2.
NO
>> Repair harness or connector.
2.
CHECK GROUND CIRCUIT
1.
Connect audio unit connector.
2.
Check continuity between audio unit harness connector and ground.
Is inspection result normal?
YES
>> Replace TEL adapter unit. Refer to
AV-65, "Removal and Installation"
.
NO
>> Replace audio unit. Refer to
AV-59, "Removal and Installation"
.
Audio unit
TEL adapter unit
Continuity
Connector
Terminal
Connector
Terminal
M91
15
M127
19
Existed
Audio unit
Ground
Continuity
Connector
Terminal
M91
15
Existed
Revision: 2011 October
2012 JUKE
AV
COMMUNICATION SIGNAL CIRCUIT
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COMMUNICATION SIGNAL CIRCUIT
Description
INFOID:0000000007577921
Satellite radio tuner and audio unit are connected with a serial communication. They transmit the operation
signal from audio unit to satellite radio tuner.
Diagnosis Procedure
INFOID:0000000007577922
1.
CHECK CONTINUITY COMMUNICATION SIGNAL (AUDIO
−
SAT) CIRCUIT
1.
Turn ignition switch OFF.
2.
Disconnect satellite radio tuner connector and audio unit connector.
3.
Check continuity between satellite radio tuner harness connector and audio unit harness connector.
4.
Check continuity between satellite radio tuner harness connector and ground.
Is inspection result OK?
YES
>> GO TO 2.
NO
>> Repair harness or connector.
2.
CHECK AUDIO UNIT
1.
Connect audio unit connector.
2.
Turn ignition switch ON.
3.
Check voltage between audio unit harness connector and ground.
Is inspection result OK?
YES
>> GO TO 3.
NO
>> Replace audio unit. Refer to
AV-59, "Removal and Installation"
.
3.
CHECK SATELLITE RADIO TUNER
1.
Turn ignition switch OFF.
2.
Disconnect audio unit connector, and connect satellite radio tuner connector.
3.
Turn ignition switch ON.
4.
Check voltage between satellite radio tuner harness connector and ground.
Satellite radio tuner
Audio unit
Continuity
Connector
Terminal
Connector
Terminal
B69
9
M93
39
Existed
10
40
Existed
Satellite radio tuner
Ground
Continuity
Connector
Terminal
B69
9
Not existed
10
Probe
Reference value
(Approx.)
(+)
(
−
)
Audio unit
Ground
Connector
Terminal
M93
39
4.0 V
Revision: 2011 October
2012 JUKE
AV-50
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COMMUNICATION SIGNAL CIRCUIT
Is inspection result OK?
YES
>> GO TO 4.
NO
>> Replace satellite radio tuner. Refer to
AV-63, "Removal and Installation"
.
4.
CHECK COMMUNICATION SIGNAL (SAT TO AUDIO)
1.
Turn ignition switch OFF.
2.
Connect audio unit connector.
3.
Turn ignition switch ON.
4.
Check signal between satellite radio tuner harness connector and ground.
Is inspection result OK?
YES
>> GO TO 5.
NO
>> Replace satellite radio tuner. Refer to
AV-63, "Removal and Installation"
.
5.
CHECK COMMUNICATION SIGNAL (AUDIO TO SAT)
Check signal between audio unit harness connector and ground.
Is inspection result OK?
YES
>> INSPECTION END
NO
>> Replace audio unit. Refer to
AV-59, "Removal and Installation"
.
Probe
Reference value
(Approx.)
(+)
(
−
)
Satellite radio tuner
Ground
Connector
Terminal
B69
10
7.5 V
Probe
Condition
Standard
Reference value
(+)
(+)
Satellite radio tuner
Connector
Terminal
Connector
Terminal
B69
9
B69
15
When satel-
lite radio
mode is se-
lected.
Waveform of 0.5 - 7.0 V
is input.
PKIB5039J
Probe
Condition
Standard
Reference value
(+)
(+)
Audio unit
Ground
Connector
Terminal
M93
40
When satel-
lite radio
mode is se-
lected.
Waveform of 1.5 - 6.0 V
is input.
SKIA9301J
Revision: 2011 October
2012 JUKE
AV
REQUEST SIGNAL CIRCUIT (SAT TO AUDIO)
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REQUEST SIGNAL CIRCUIT (SAT TO AUDIO)
Description
INFOID:0000000007577923
Request signal transmits the signal to recognize the connection of satellite radio tuner from satellite radio
tuner to audio unit.
Diagnosis Procedure
INFOID:0000000007577924
1.
CHECK CONTINUITY REQUEST SIGNAL CIRCUIT
1.
Turn ignition switch OFF.
2.
Disconnect satellite radio tuner connector and audio unit connector.
3.
Check continuity between satellite radio tuner harness connector and audio unit harness connector.
4.
Check continuity between satellite radio tuner harness connector and ground.
Is inspection result OK?
YES
>> GO TO 2.
NO
>> Repair harness or connector.
2.
CHECK AUDIO UNIT
1.
Connect audio unit connector.
2.
Turn ignition switch ON.
3.
Check voltage between audio unit harness connector and ground.
Is inspection result OK?
YES
>> GO TO 3.
NO
>> Replace audio unit. Refer to
AV-59, "Removal and Installation"
.
3.
CHECK CONTINUITY REQUEST SIGNAL
1.
Turn ignition switch OFF.
2.
Connect satellite radio tuner connector.
3.
Turn ignition switch ON.
4.
Check signal between satellite radio tuner harness connector and ground.
Satellite radio tuner
Audio unit
Continuity
Connector
Terminal
Connector
Terminal
B69
8
M93
38
Existed
Satellite radio tuner
Ground
Continuity
Connector
Terminal
B69
8
Not existed
Probe
Reference value
(Approx.)
(+)
(
−
)
Audio unit
Ground
Connector
Terminal
M93
38
4.0 V
Revision: 2011 October
2012 JUKE
AV-52
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[AUDIO WITHOUT NAVIGATION]
REQUEST SIGNAL CIRCUIT (SAT TO AUDIO)
Is inspection result OK?
YES
>> INSPECTION END
NO
>> Replace satellite radio tuner. Refer to
AV-63, "Removal and Installation"
.
Probe
Condition
Standard
Reference value
(+)
(+)
Satellite radio tuner
Connector
Terminal
Connector
Terminal
B69
8
B69
15
When satel-
lite radio
mode is se-
lected.
Waveform of 0.5 - 7.0 V
is input.
SKIA9299J
Revision: 2011 October
2012 JUKE
AV
AUDIO SYSTEM SYMPTOMS
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SYMPTOM DIAGNOSIS
AUDIO SYSTEM SYMPTOMS
Symptom Table
INFOID:0000000007577925
AUDIO SYSTEM
RELATED TO iPod
®
Trouble Diagnosis Chart by Symptom
Connect another iPod
®
and check if the symptom is reproduced or not. If the symptom is reproduced, diag-
nose the vehicle. If no malfunction is detected, replace the iPod harness.
NOTE:
• It is unable to read a connection between iPod
®
and iPod harness.
• Charging of iPod
®
with no 5 V charging circuit is not supported. (e.g. iPod 1G mechanical scroll wheel, iPod
Classic 2G touch-sensitive wheel, and iPod Classic 3G 4 touch button)
Trouble diagnosis chart by symptom
iPod
®
is a trademark of Apple inc., registered in the U.S. and other countries.
RELATED TO STEERING SWITCH
Symptoms
Check items
Possible malfunction location / Action to take
Audio sound is not heard.
No sound from all speakers.
Audio unit power supply and ground circuit.
Refer to
AV-33, "AUDIO UNIT : Diagnosis Procedure"
.
Sound is not heard only from the
specific places.
Sound signal circuit of malfunctioning system.
AM/FM radio is not received.
Other audio sounds are normal.
• Antenna amp. ON signal circuit.
• Antenna base
• Antenna feeder
Satellite radio is not received.
When “AUX” switch is pressed, it
change to satellite radio mode.
• Satellite radio sound signal circuit
• Satellite radio antenna
When “AUX” switch is pressed, it
does not change to satellite radio
mode.
• Satellite radio tuner power supply and ground circuit.
Refer to
AV-33, "SATELLITE RADIO TUNER : Diagnosis
• Request signal circuit.
Refer to
• Communication circuit between audio unit and satellite radio
.
Symptoms
Check items
Possible malfunction location / Action to take
There is no sound from the iP-
od
®
.
Other audio sounds are normal.
• iPod sound signal circuit between audio unit and iPod
adapter.
• iPod sound signal circuit between iPod
®
and iPod
adapter.
“iPod No connect” is displayed
when “iPod” switch is pressed.
• iPod battery charging is normal.
• iPod software and hardware version
are displayed when performing audio
unit self-diagnosis.
Communication circuit between iPod
®
and iPod adapter.
• iPod battery charging is normal.
• iPod software and hardware version
are not displayed when performing au-
dio unit self-diagnosis.
AV communication circuit between audio unit and iPod
adapter.
iPod battery charge does not work.
iPod adapter power supply and ground circuit.
Refer to
AV-35, "iPod ADAPTER : Diagnosis Procedure"
.
iPod
®
cannot charge the bat-
tery.
Not chargeable even when connecting
other iPod
®
. Refer to NOTE.
iPod battery charge 5 V circuit between iPod
®
and iPod
adapter.
Revision: 2011 October
2012 JUKE
AV-54
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[AUDIO WITHOUT NAVIGATION]
AUDIO SYSTEM SYMPTOMS
Symptoms
Possible malfunction location / Action to take
All steering switches are not operated.
Steering switch signal ground circuit. (steering switch to TEL adapter unit)
Refer to
.
“SOURCE”, “SEEK UP”, “VOL UP”, “SEEK DOWN” and
“VOL DOWN” switches are not operated.
Steering switch signal ground circuit. (TEL adapter unit to audio unit)
Refer to
Only specified switch cannot be operated.
Replace steering switch.
Refer to
AV-69, "Removal and Installation"
“
”, “SEEK UP”, “SEEK DOWN” and “SOURCE”
switches are not operated.
Steering switch signal A circuit. (steering switch to TEL adapter unit)
Refer to
“SEEK UP”, “SEEK DOWN” and “SOURCE” switches are
not operated.
Steering switch signal A circuit. (TEL adapter unit to audio unit)
Refer to
“
”, “VOL UP” and “VOL DOWN” switches are not oper-
ated.
Steering switch signal B circuit. (steering switch to TEL adapter unit)
Refer to
“VOL UP” and “VOL DOWN” switches are not operated.
Steering switch signal B circuit. (TEL adapter unit to audio unit)
Refer to
Revision: 2011 October
2012 JUKE
AV
HANDS-FREE PHONE SYMPTOMS
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HANDS-FREE PHONE SYMPTOMS
Symptom Table
INFOID:0000000007577926
RELATED TO HANDS-FREE PHONE
• Check that the cellular phone is corresponding type (Bluetooth
™
enabled) when the hands-free related mal-
function vehicle is in service before performing a diagnosis.
• There is a case that malfunction occurs due to the version change of the phone type, etc. even though it is a
corresponding type. Therefore, confirm it by changing the cellular phone to another corresponding type
phone, and check that it operates normally. It is necessary to distinguish whether the cause is the vehicle or
cellular phone. Check to ensure the customer's phone is supported by checking the phone compatibility for
the hands-free system.
Simple Check for Bluetooth
™
Communication
If cellular phone and TEL adapter unit cannot be connected with Bluetooth
™
communication, following proce-
dure allows the technician to judge which device has malfunction.
1.
Turn on a cellular phone, not connecting Bluetooth
™
communication.
2.
Start CONSULT, then start Windows
®
.
3.
Set CONSULT near a cellular phone.
4.
When operated Bluetooth
™
registration by cellular phone, check
if CONSULT
*
would be displayed on the device name.
(If other Bluetooth
™
device is located near cellular phone, a
name of the device would be displayed also.)
NOTE:
*:Displayed device name is “NISSAN-
”.
• If no device name is displayed, cellular phone is malfunction.
Repair the cellular phone first, then perform diagnosis.
• If CONSULT is displayed on device name, cellular phone is nor-
mal. Perform diagnosis as per the following table.
Trouble Diagnosis Chart by Symptom
RELATED TO STEERING SWITCH
JSNIA3798GB
Symptoms
Check items
Possible malfunction location/Action to take
Does not recognize cellular
phone connection.
Repeat the registration of cellular phone.
TEL adapter unit
Hands-free phone cannot be
established.
• Both the reception and the speech can-
not be performed.
• Audio can be operated by steering
switch.
• TEL adapter unit power supply and ground circuit.
AV-34, "TEL ADAPTER UNIT : Diagnosis
.
• Control signal circuit.
• AV communication circuit between audio unit and TEL
adapter unit.
• Both the reception and the speech can-
not be performed.
• Audio can be operated by steering
switch.
TEL ON signal circuit.
Refer to
The other party's voice cannot
be heard by hands-free phone.
Audio system sound is normal.
Sound signal (TEL voice, TEL guidance) circuit
Audio system sound does not sound.
Originating sound is not heard
by the other party with hands-
free phone communication.
Voice recognition function is normal.
TEL adapter unit
Voice recognition function does not work.
Microphone signal circuit.
Refer to
Revision: 2011 October
2012 JUKE
AV-56
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[AUDIO WITHOUT NAVIGATION]
HANDS-FREE PHONE SYMPTOMS
Symptoms
Possible malfunction location / Action to take
All steering switches are not operated.
Steering switch signal ground circuit. (steering switch to TEL adapter unit)
Refer to
.
Only specified switch cannot be operated.
Replace steering switch.
“
”, “SEEK UP”, “SEEK DOWN” and “SOURCE”
switches are not operated.
Steering switch signal A circuit. (steering switch to TEL adapter unit)
Refer to
“
”, “VOL UP” and “VOL DOWN” switches are not oper-
ated.
Steering switch signal B circuit. (steering switch to TEL adapter unit)
Refer to
Revision: 2011 October
2012 JUKE
AV
NORMAL OPERATING CONDITION
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NORMAL OPERATING CONDITION
Description
INFOID:0000000007577927
RELATED TO AUDIO
• The majority of the audio malfunctions are the result of outside causes (bad CD, electromagnetic interfer-
ence, etc.). Check the symptoms below to diagnose the malfunction.
• The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning.
Check that noise is caused and/or changed by engine speed, ignition switch turned to each position, and
operation of each piece of electrical equipment. Then determine the cause.
NOTE:
• CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incor-
rectly mastered by the customer on a computer.
• Check that the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the red book Compact
Disc Standard and may not play.
Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other
sources, is not a malfunction.
NOTE:
• Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking
the signal.
• Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the
antenna and the waves reflected by mountains or buildings.
RELATED TO TELEPHONE
Symptoms
Cause and Counter measure
Cannot play
Check that the disc was inserted correctly.
Check that the disc is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone
(about 1 hour) before using the player.
If there is a temperature increase error, the CD player will play correctly after it returns to the nor-
mal temperature.
Files with extensions other than “.MP3”, “.WMA”, “.mp3”, or “.wma” cannot be played. In addition,
the character codes and number of characters for folder names and file names should be in com-
pliance with the specifications.
Check if the disc or the file is generated in an irregular format. This may occur depending on the
variation or the setting of MP3/WMA writing applications or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the disc is protected by copyright.
Poor sound quality
Check if the disc is scratched or dirty.
Bit rate may be too low.
It takes a relatively long time before
the music starts playing.
If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some
time may be required before the music starts playing.
Music cuts off or skips
The writing software and hardware combination might not match, or the writing speed, writing
depth, writing width, etc., might not match the specifications. Try using the slowest writing speed.
Skipping with high bit rate files
Skipping may occur with large quantities of data, such as for high bit rate data.
Move immediately to the next song
when playing.
When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3” or “.wma”, or
when play is prohibited by copyright protection, there will be approximately 5 seconds of no sound
and then the player will skip to the next song.
The songs do not play back in the
desired order.
The playback order is the order in which the files were written by the writing software. Therefore,
the files might not play in the desired order.
Revision: 2011 October
2012 JUKE
AV-58
< SYMPTOM DIAGNOSIS >
[AUDIO WITHOUT NAVIGATION]
NORMAL OPERATING CONDITION
Symptoms
Cause and Counter measure
System fails to interpret the com-
mand correctly.
1. Ensure that the command format is valid.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise
level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster
on).
NOTE:
If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be
carried out to improve the recognition response for the speaker.
Refer to
AV-15, "On Board Diagnosis Function"
.
The system consistently selects
the wrong entry from the phone
book.
1. Ensure that the phone book entry name requested matches what was originally stored. This
can be confirmed by using the “List Names” command.
2. Replace one of the names being confused with a new name.
Revision: 2011 October
2012 JUKE
AV
AUDIO UNIT
AV-59
< REMOVAL AND INSTALLATION >
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REMOVAL AND INSTALLATION
AUDIO UNIT
Removal and Installation
INFOID:0000000007577928
REMOVAL
1.
Remove cluster lid C. Refer to
.
2.
Remove audio unit screws.
3.
Disconnect audio unit connectors to remove audio unit and brackets as a single unit.
4.
Remove brackets screws to remove audio unit.
INSTALLATION
Install in the reverse order of removal.
Revision: 2011 October
2012 JUKE
AV-60
< REMOVAL AND INSTALLATION >
[AUDIO WITHOUT NAVIGATION]
FRONT DOOR SPEAKER
FRONT DOOR SPEAKER
Removal and Installation
INFOID:0000000007577929
REMOVAL
1.
Remove front door finisher. Refer to
2.
Remove front door speaker screws, then disconnect front door speaker connector and remove front door
speaker.
INSTALLATION
Install in the reverse order of removal.
Revision: 2011 October
2012 JUKE
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