Toyota Highlander (2022 year). Manual in english — page 30

481

7-2. Steps to take in an emergency

7

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ises

near where the wire cable is
hanging from.)

Valve stem

6

Using the jack handle and
adapter socket, tighten the
tire clamp bolt by turning it
clockwise until the tire is in
the correct position and two
clicks are heard as the jack
handle skips.

7

Confirm it is not loose after
tightening:

1

Push and pull the tire

2

Try rotating

Visually check to ensure tire is not

hung on surrounding parts.

If looseness or misassembly exists,

repeat steps

2

to

7

.

8

Repeat step

7

, any time the

tire is lowered or disturbed.

9

Stow the jack and all tools.

■

The compact spare tire (vehi-

cles with a compact spare tire)

●

The compact spare tire is identi-

fied by the label “TEMPORARY

USE ONLY” on the tire sidewall.

Use the compact spare tire tempo-

rarily, and only in an emergency.

●

Make sure to check the tire infla-

tion pressure of the compact

spare tire. (



P.505)

■

When using the compact spare

tire (vehicles with a compact

spare tire)

As the compact spare tire is not

equipped with a tire pressure warn-

ing valve and transmitter, low infla-

tion pressure of the spare tire will

not be indicated by the tire pressure

warning system. Also, if you replace

the compact spare tire after the tire

pressure warning light comes on,

the light remains on.

■

When the compact spare tire is

equipped (vehicles with a com-

pact spare tire)

When driving with the compact

spare tire installed, the vehicle

height will be different than when

driving with standard tires.

■

If you have a flat front tire on a

road covered with snow or ice

(vehicles with a compact spare

tire)

Install the compact spare tire on one

of the rear wheels of the vehicle.

Perform the following steps and fit

tire chains to the front tires:

1

Replace a rear tire with the com-

pact spare tire.

2

Replace the flat front tire with the

tire removed from the rear of the

vehicle.

3

Fit tire chains to the front tires.

482

7-2. Steps to take in an emergency

WARNING

■

When using the compact

spare tire (vehicles with a

compact spare tire)

●

Remember that the compact

spare tire provided is specifi-

cally designed for use with your

vehicle. Do not use your com-

pact spare tire on another vehi-

cle.

●

Do not use more than one com-

pact spare tire simultaneously.

●

Replace the compact spare tire

with a standard tire as soon as

possible.

●

Avoid sudden acceleration,

abrupt steering, sudden brak-

ing and shifting operations that

cause sudden engine braking.

■

When the compact spare tire

is attached (vehicles with a

compact spare tire)

The vehicle speed may not be

correctly detected, and the follow-

ing systems may not operate cor-

rectly:

• ABS & Brake assist

• VSC

• TRAC

• EPS

• Dynamic radar cruise control

with full-speed range

• PCS (Pre-Collision System)

• LTA (Lane Tracing Assist)

• RSA (Road Sign Assist) (if

equipped)

• Automatic High Beam

• AFS (Adaptive Front-lighting

System) (if equipped)

• Tire pressure warning system

• Intuitive parking assist (if

equipped)

• PKSB (Parking Support Brake)

(if equipped)

• Toyota parking assist monitor (if

equipped)

• Panoramic view monitor (if

equipped)

• BSM (Blind Spot Monitor) (if

equipped)

• Navigation system (if equipped)

Also, not only can the following

system not be utilized fully, but it

may even negatively affect the

drive-train components:

• AWD system (AWD models)

■

Speed limit when using the

compact spare tire (vehicles

with a compact spare tire)

Do not drive at speeds in excess

of 50 mph (80 km/h) when a com-

pact spare tire is installed on the

vehicle.

The compact spare tire is not

designed for driving at high

speeds. Failure to observe this

precaution may lead to an acci-

dent causing death or serious

injury.

■

After using the tools and jack

Before driving, make sure all the

tools and jack are securely in

place in their storage location to

reduce the possibility of personal

injury during a collision or sudden

braking.

483

7-2. Steps to take in an emergency

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NOTICE

■

Be careful when driving over

bumps with the compact

spare tire installed on the

vehicle (vehicles with a com-

pact spare tire)

The vehicle becomes lower when

driving with the compact spare tire

compared to when driving with

standard tires. Be careful when

driving over uneven road sur-

faces.

■

Driving with tire chains and

the compact spare tire (vehi-

cles with a compact spare

tire)

Do not fit tire chains to the com-

pact spare tire. Tire chains may

damage the vehicle body and

adversely affect driving perfor-

mance.

■

When replacing the tires

When removing or fitting the

wheels, tires or the tire pressure

warning valve and transmitter,

contact your Toyota dealer as the

tire pressure warning valve and

transmitter may be damaged if not

handled correctly.

■

When stowing the flat tire

●

Ensure that there is no object

caught between the tire and the

vehicle underbody.

●

Securely tighten the spare tire

clamp bolt to hold the spare

wheel carrier by the hook.

●

Stow the flat tire in the spare tire

location. Failure to do so may

cause damage to the spare tire

carrier. Proper storage reduces

the possibility of injury in a colli-

sion or during sudden braking.

●

Have the flat tire repaired and

the spare tire replaced with it as

soon as possible.

■

Proper storage of the spare

tire

●

If the hoist assembly is slanted

when stowing a tire, the hoist

assembly may become stuck in

the wheel opening and the tire

may not be raised properly,

causing damage to the wheel or

the wire cable.

●

Do not attempt to turn the spare

tire clamp bolt without a tire on

the hoist assembly, as doing so

may cause the wire cable to slip

off of the shaft inside the unit

and the wire cable may not be

able to be raised or lowered. If

the spare tire clamp bolt has

been turned without a tire on the

hoist assembly and the wire

cable cannot be raised or low-

ered, contact your Toyota

dealer.

484

7-2. Steps to take in an emergency

One of the following may be the
cause of the problem:



There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.



The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. (



P.202)



There may be a malfunction
in the engine immobilizer sys-
tem. (



P.71)

One of the following may be the
cause of the problem:



The battery may be dis-
charged. (



P.490)



The battery terminal connec-
tions may be loose or cor-
roded. (



P.414)

The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. (



P.485)

One of the following may be the
cause of the problem:



One or both of the battery ter-
minals may be disconnected.
(



P.414)



The battery may be dis-
charged. (



P.490)

Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.

When the engine does not start,
the following steps can be used
as an interim measure to start
the engine if the engine switch is

If the engine will not

start

If the engine will not start
even though correct starting
procedures are being fol-
lowed (



P.202), consider

each of the following points:

The engine will not start
even though the starter
motor operates normally.

The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume.

The starter motor does
not turn over

The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound.

Starting the engine in an
emergency

485

7-2. Steps to take in an emergency

7

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functioning normally.
Do not use this starting proce-
dure except in cases of emer-
gency.

1

Pull the parking brake switch
to check that the parking
brake is set. (



P.210)

Parking brake indicator will come

on.

2

Shift the shift lever to P.

3

Turn the engine switch to
ACC.

4

Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.

Even if the engine can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.

If you lose your keys

New genuine mechanical
keys can be made by your
Toyota dealer using another
mechanical key and the key
number stamped on your
key number plate.

Keep the plate in a safe
place such as your wallet,
not in the vehicle.

NOTICE

■

When an electronic key is lost

If the electronic key remains lost,

the risk of vehicle theft increases

significantly. Visit your Toyota

dealer immediately with all

remaining electronic keys that

were provided with your vehicle.

486

7-2. Steps to take in an emergency



If the fuel filler door opener
switch cannot be operated,
remove the cover inside the
luggage compartment and
pull the lever to open the fuel
filler door.



Using the lever to open the
fuel filler door may not allow
for an adequate reduction in
fuel tank pressure before refu-
eling. To prevent fuel from

spilling out, turn the cap
slowly when removing it.
During refueling, fuel may spill
out from the filler opening due
to air being discharged from
inside the fuel tank. There-
fore, fill the fuel tank carefully
and slowly.

If the fuel filler door

cannot be opened

If the fuel filler door opener
switch cannot be operated,
contact your Toyota dealer
to service the vehicle. In
case where refueling is
urgently necessary, the fol-
lowing procedure can be
used to open the fuel filler
door.

Opening the fuel filler
door

487

7-2. Steps to take in an emergency

7

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ises

■

When the electronic key does

not work properly

●

Make sure that the smart key sys-

tem has not been deactivated in

the customization setting. If it is

off, turn the function on. (Custom-

izable features:



P.521)

●

Check if battery-saving mode is

set. If it is set, cancel the function.

(



P.135)

■

Unlocking the door

Use the mechanical key
(



P.116) in order to perform the

following operations:

1

Locks all the doors

2

Unlocks all the doors

Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.

■

Key linked functions

1

Closes the windows and the
moon roof

*

(turn and hold)

2

Opens the windows and the
moon roof

*

(turn and hold)

These settings must be customized

at your Toyota dealer.

*

: If equipped

If the electronic key

does not operate prop-

erly

If communication between
the electronic key and vehi-
cle is interrupted (



P.135)

or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.

Locking and unlocking
the doors

488

7-2. Steps to take in an emergency

1

Ensure that the shift lever is
in P and depress the brake
pedal.

2

Touch the Toyota emblem
side of the electronic key to
the engine switch.

When the electronic key is

detected, a buzzer sounds and the

engine switch will turn to ON.
When the smart key system is

deactivated in customization set-

ting, the engine switch will turn to

ACC.

3

Firmly depress the brake
pedal and check that

is

shown on the multi-informa-
tion display.

4

Press the engine switch
shortly and firmly.

In the event that the engine still
cannot be started, contact your
Toyota dealer.

■

Stopping the engine

Shift the shift lever to P, set the park-

ing brake, and press the engine

switch as you normally do when

stopping the engine.

■

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended

that the electronic key battery be

replaced immediately when the bat-

tery is depleted. (



P.434)

■

Changing engine switch modes

Release the brake pedal and press

the engine switch in step

3

above.

The engine does not start and

modes will be changed each time

the switch is pressed. (



P.204)

WARNING

■

When using the mechanical

key and operating the power

windows or moon roof (if

equipped)

Operate the power window or

moon roof after checking to make

sure that there is no possibility of

any passenger having any of their

body parts caught in the window

or moon roof. Also, do not allow

children to operate the mechani-

cal key. It is possible for children

and other passengers to get

caught in the power window or

moon roof.

Starting the engine

489

7-2. Steps to take in an emergency

7

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ouble

ar

ises

If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.

1

Confirm that the electronic
key is being carried.

Vehicles with an alarm: When con-

necting the jumper (or booster)

cables, depending on the situation,

the alarm may activate and doors

locked. (



P.74)

2

Open the hood. (



P.408)

3

Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to

If the vehicle battery

is discharged

The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.

Restarting the engine

490

7-2. Steps to take in an emergency

on the second vehicle and connect the clamp at the other end of
the negative cable to .

Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the battery
and any moving parts as shown in the illustration

4

Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the battery of your
vehicle.

5

Open and close any of the
doors of your vehicle with the
engine switch OFF.

6

Maintain the engine speed of
the second vehicle and start
the engine of your vehicle by
turning the engine switch to
ON.

7

Once the vehicle’s engine
has started, remove the
jumper cables in the exact

reverse order from which
they were connected.

Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.

■

Starting the engine when the

battery is discharged

The engine cannot be started by

push-starting.

■

To prevent battery discharge

●

Turn off the headlights and the

audio system while the engine is

stopped. (Vehicles with Stop &

Start system: Except when the

engine is stopped by the Stop &

Start system.)

●

Turn off any unnecessary electri-

cal components when the vehicle

is running at a low speed for an

extended period, such as in heavy

491

7-2. Steps to take in an emergency

7

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ises

traffic.

■

When the battery is removed or

discharged

●

Information stored in the ECU is

cleared. When the battery is

depleted, have the vehicle

inspected at your Toyota dealer.

●

Some systems may require initial-

ization. (



P.533)

■

When removing the battery ter-

minals

When the battery terminals are

removed, the information stored in

the ECU is cleared. Before remov-

ing the battery terminals, contact

your Toyota dealer.

■

Charging the battery

The electricity stored in the battery

will discharge gradually even when

the vehicle is not in use, due to nat-

ural discharge and the draining

effects of certain electrical appli-

ances. If the vehicle is left for a long

time, the battery may discharge,

and the engine may be unable to

start. (The battery recharges auto-

matically during driving.)

■

After jump starting the vehicle

(Vehicles with Stop & Start sys-

tem)

Be sure to disable the Stop & Start

system so that the battery can be

charged. (



P.273)

■

When recharging or replacing

the battery

●

In some cases, it may not be pos-

sible to unlock the doors using the

smart key system when the bat-

tery is discharged. Use the wire-

less remote control or the

mechanical key to lock or unlock

the doors.

●

The engine may not start on the

first attempt after the battery has

recharged but will start normally

after the second attempt. This is

not a malfunction.

●

The engine switch mode is memo-

rized by the vehicle. When the

battery is reconnected, the system

will return to the mode it was in

before the battery was dis-

charged. Before disconnecting the

battery, turn the engine switch off.

If you are unsure what mode the

engine switch was in before the

battery discharged, be especially

careful when reconnecting the

battery.

●

Vehicles with power back door:

The power back door must be ini-

tialized. (



P.129)

●

Vehicles with Stop & Start system:

The Stop & Start system may not

automatically stop the engine for

up to an hour.

■

When replacing the battery

●

Use a Central Degassing type bat-

tery (European Regulations).

●

Vehicles with Stop & Start system:

Use a genuine battery specifically

designed for use with the Stop &

Start system or a battery with

equivalent specifications to a gen-

uine battery. If an unsupported

battery is used, Stop & Start sys-

tem functions may be restricted to

protect the battery.

Also, battery performance may

decrease and the engine may not

be able to restart. Contact your

Toyota dealer for details.

●

Vehicles without Stop & Start sys-

tem: Use a battery that the case

size is same as the previous one

(LN3), 20 hour rate capacity

(20HR) is equivalent (70Ah) or

greater, and performance rating

(CCA) is equivalent (603A) or

greater.

Vehicles with Stop & Start system:

Use a battery that the case size is

same as the previous one (LN3), 20

hour rate capacity (20HR) is equiva-

lent (65Ah) or greater, and perfor-

mance rating (CCA) is equivalent

(603A) or greater.

• If the sizes differ, the battery can-

not be properly secured.

492

7-2. Steps to take in an emergency

• If the 20 hour rate capacity is low,

even if the time period where the

vehicle is not used is a short time,

the battery may discharge and the

engine may not be able to start.

For details, consult your Toyota

dealer.

WARNING

■

When removing the battery

terminals

Always remove the negative (-)

terminal first. If the positive (+) ter-

minal contacts any metal in the

surrounding area when the posi-

tive (+) terminal is removed, a

spark may occur, leading to a fire

in addition to electrical shocks

and death or serious injury.

■

When disconnecting the bat-

tery

Do not disconnect the negative (-)

terminal on the body side. The

disconnected negative (-) terminal

may touch the positive (+) termi-

nal, which may cause a short and

result in death or serious injury.

■

Avoiding battery fires or

explosions

Observe the following precautions

to prevent accidentally igniting the

flammable gas that may be emit-

ted from the battery:

●

Make sure each jumper cable is

connected to the correct termi-

nal and that it is not unintention-

ally in contact with any other

than the intended terminal.

●

Do not allow the other end of

the jumper cable connected to

the “+” terminal to come into

contact with any other parts or

metal surfaces in the area, such

as brackets or unpainted metal.

●

Do not allow the + and - clamps

of the jumper cables to come

into contact with each other.

●

Do not smoke, use matches,

cigarette lighters or allow open

flame near the battery.

■

Battery precautions

The battery contains poisonous

and corrosive acidic electrolyte,

while related parts contain lead

and lead compounds. Observe

the following precautions when

handling the battery:

●

When working with the battery,

always wear safety glasses and

take care not to allow any bat-

tery fluids (acid) to come into

contact with skin, clothing or the

vehicle body.

●

Do not lean over the battery.

●

In the event that battery fluid

comes into contact with the skin

or eyes, immediately wash the

affected area with water and

seek medical attention. Place a

wet sponge or cloth over the

affected area until medical

attention can be received.

●

Always wash your hands after

handling the battery support,

terminals, and other bat-

tery-related parts.

●

Do not allow children near the

battery.

■

When replacing the battery

●

When the vent plug and indica-

tor are close to the hold down

clamp, the battery fluid (sulfuric

acid) may leak.

●

For information regarding bat-

tery replacement, contact your

Toyota dealer.

493

7-2. Steps to take in an emergency

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1

Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the engine.

2

If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.

3

After the engine has cooled
down sufficiently, inspect the

NOTICE

■

When handling jumper cables

When connecting the jumper

cables, ensure that they do not

become entangled in the cooling

fan or engine drive belt.

If your vehicle over-

heats

The following may indicate
that your vehicle is over-
heating.



The needle of the engine
coolant temperature gauge
(



P.81) enters the red zone

or a loss of engine power is
experienced. (For example,
the vehicle speed does not
increase.)



“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” is shown
on the multi-information dis-
play.



Steam comes out from
under the hood.

Correction procedures

494

7-2. Steps to take in an emergency

hoses and radiator core (radi-
ator) for any leaks.

Radiator
Cooling fan

If a large amount of coolant leaks,
immediately contact your Toyota
dealer.

4

The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.

Reservoir
“FULL” line
“LOW” line
Radiator cap

5

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

6

Start the engine and turn the
air conditioning system on to
check that the radiator cool-
ing fan operates and to check
for coolant leaks from the
radiator or hoses.

The fan operates when the air con-

ditioning system is turned on imme-

diately after a cold start. Confirm

that the fan is operating by check-

ing the fan sound and air flow. If it is

difficult to check these, turn the air

conditioning system on and off

repeatedly. (The fan may not oper-

ate in freezing temperatures.)

7

If the fan is not operating:
Stop the engine immediately
and contact your Toyota
dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.

8

Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner's Manual”
is shown on the multi-infor-
mation display.

If the message does not disappear:

Stop the engine and contact your

Toyota dealer.

If the message is not displayed:

Have the vehicle inspected at the

nearest Toyota dealer.

495

7-2. Steps to take in an emergency

7

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1

Stop the engine. Shift the
shift lever to P and set the
parking brake.

2

Remove the mud, snow or
sand from around the front
wheels.

3

Place wood, stones or some
other material under the front
wheels to help provide trac-
tion.

4

Restart the engine.

5

Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.

■

When it is difficult to free the

vehicle

Press

to turn off TRAC.

WARNING

■

When inspecting under the

hood of your vehicle

Observe the following precau-

tions.

Failure to do so may result in seri-

ous injury such as burns.

●

If steam is seen coming from

under the hood, do not open the

hood until the steam has sub-

sided. The engine compart-

ment may be very hot.

●

Keep hands and clothing (espe-

cially a tie, a scarf or a muffler)

away from the fan and belts.

Failure to do so may cause the

hands or clothing to be caught,

resulting in serious injury.

●

Do not loosen the radiator cap

and the coolant reservoir cap

while the engine and radiator

are hot.

High temperature steam or

coolant could spray out.

NOTICE

■

When adding engine coolant

Add coolant slowly after the

engine has cooled down suffi-

ciently. Adding cool coolant to a

hot engine too quickly can cause

damage to the engine.

■

To prevent damage to the

cooling system

Observe the following precau-

tions:

●

Avoid contaminating the coolant

with foreign matter (such as

sand or dust, etc.).

●

Do not use any coolant additive.

If the vehicle becomes

stuck

Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:

Recovering procedure

496

7-2. Steps to take in an emergency

WARNING

■

When attempting to free a

stuck vehicle

If you choose to push the vehicle

back and forth to free it, make

sure the surrounding area is clear

to avoid striking other vehicles,

objects or people. The vehicle

may also lunge forward or lunge

back suddenly as it becomes free.

Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift

lever with the accelerator pedal

depressed.

This may lead to unexpected

rapid acceleration of the vehicle

that may cause an accident

resulting in death or serious injury.

NOTICE

■

To avoid damage to the trans-

mission and other compo-

nents

●

Avoid spinning the front wheels

and depressing the accelerator

pedal more than necessary.

●

If the vehicle remains stuck

even after these procedures are

performed, the vehicle may

require towing to be freed.