Toyota Camry Hybrid (2020 year). Manual in english — part 8

462

6-3. Do-it-yourself maintenance

Remove the light unit.

Attach a long piece of
packing tape to the light
unit and fold the excess in
half.
Hold the folded portion
and pull it toward the rear
of the vehicle to remove
the light unit.

Turn the bulb base counterclockwise.

Remove the light bulb.

4

1

2

5



Rear turn signal lights



Rear side marker lights

6



Rear turn signal lights



Rear side marker lights

463

6-3. Do-it-yourself maintenance

6

Mai
ntenan

ce and care

Install a new light bulb and then install the bulb base to the light
unit by inserting it and turning it clockwise.

Install the light unit.

Align the tabs and push the light
unit toward the front of the vehi-
cle to install it.

Install the 2 bolts.

7



Rear turn signal lights



Rear side marker lights

8

9

464

6-3. Do-it-yourself maintenance

Install the cover.

Remove the protective tape.

■

Replacing the following bulbs

If any of the lights listed below has burnt out, have it replaced by
your Toyota dealer.

●

Headlights

●

Daytime running lights

●

Parking lights (LED type)

●

Front turn signal lights (LED type)

●

Front side marker lights (LED type)

●

Side turn signal lights (if equipped)

●

Tail lights

●

Rear side marker lights (LED type)

●

Stoplights

●

Rear turn signal lights (LED type)

●

Back-up lights (LED type)

●

High mounted stoplight

●

License plate lights

■

LED light bulbs

The lights other than the front turn signal/parking lights (bulb type), front side
marker lights (bulb type), back-up lights (bulb type), rear turn signal lights
(bulb type) and rear side marker lights (bulb type) consist of a number of
LEDs. If any of the LEDs burn out, take your vehicle to your Toyota dealer to
have the light replaced.

■

Condensation build-up on the inside of the lens

Temporary condensation build-up on the inside of the headlight lens does not
indicate a malfunction.
Contact your Toyota dealer for more information in the following situations:

●

Large drops of water have built up on the inside of the lens.

●

Water has built up inside the headlight.

10

11

465

6-3. Do-it-yourself maintenance

6

Mai
ntenan

ce and care

WARNING

■

Replacing light bulbs

●

Turn off the lights. Do not attempt to replace the bulb immediately after
turning off the lights.
The bulbs become very hot and may cause burns.

●

Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.

●

Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.

■

To prevent damage or fire

Make sure bulbs are fully seated and locked.

466

6-3. Do-it-yourself maintenance

467

7

When trouble arises

7-1. Essential information

Emergency flashers . . .. 468
If your vehicle has

to be stopped in
an emergency . . . . . 469

If the vehicle is trapped

in rising water. . . . .. 470

7-2. Steps to take in

an emergency

If your vehicle needs

to be towed . . . . . . 471

If you think something

is wrong . . . . . . .. 474

If a warning light turns

on or a warning buzzer
sounds . . . . . . . 475

If a warning message

is displayed . . . . . . 485

If you have a flat tire. . .. 491
If the hybrid system

will not start. . . . . . 502

If the electronic key

does not operate
properly. . . . . . ... 504

If the 12-volt battery

is discharged. . . . ... 507

If your vehicle

overheats . . . . . . 514

If the vehicle becomes

stuck . . . . . . . ... 518

468

7-1. Essential information

Press the switch.

All the turn signal lights will flash.
To turn them off, press the switch
once again.

■

Emergency flashers

●

If the emergency flashers are used for a long time while the hybrid sys-

tem is not operating (while the “READY” indicator is not illuminated), the

12-volt battery may discharge.

●

If any of the SRS airbags deploy (inflate) or in the event of a strong rear

impact, the emergency flashers will turn on automatically.

The emergency flashers will turn off automatically after operating for

approximately 20 minutes. To manually turn the emergency flashers off,

press the switch twice.

(The emergency flashers may not turn on automatically depending on

the force of the impact and conditions of the collision.)

Emergency flashers

The emergency flashers are used to warn other drivers when the
vehicle has to be stopped on the road due to a breakdown, etc.

469

7-1. Essential information

7

W

hen
troub

le arises

Steadily step on the brake pedal with both feet and firmly depress it.

Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.

Shift the shift lever to N.



If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.



If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.

Stop the vehicle in a safe place by the road.

If your vehicle has to be stopped in an

emergency

Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:

1

2

3

4

3

Press and hold for 2 seconds or
more, or press briefly 3 times or more

4

WARNING

■

If the hybrid system has to be turned off while driving

Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.

5

470

7-1. Essential information

●

Remove the seat belt first.

●

If the door can be opened, open the door and exit the vehicle.

●

If the door cannot be opened, open the window using the power
window switch and exit the vehicle through the window.

●

If the window cannot be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicle, and then open the door and exit the
vehicle.

If the vehicle is trapped in rising water

In the event the vehicle is submerged in water, remain calm and
perform the following.

WARNING

■

Using an emergency hammer

*

for emergency escape

The front side windows and rear side windows, as well as the rear window
can be shattered with an emergency hammer

*

used for emergency escape.

However, an emergency hammer

*

cannot shatter the windshield as it is

laminated glass.

*

: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-

ther information about an emergency hammer.

■

Escaping the vehicle from the window

There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

471

7

W

hen
troub

le arises

7-2. Steps to take in an emergency

The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.

●

A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.

●

The vehicle makes an abnormal sound.

Do not tow with a sling-type truck
to prevent body damage.

If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.

Situations when it is necessary to contact dealers before towing

Towing with a sling-type truck

Towing with a wheel-lift type truck



From the front



From the rear

Release the parking brake.

Use a towing dolly under the
front wheels.

472

7-2. Steps to take in an emergency

If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.

Covers are installed to the tie-down
holes.
After transporting the vehicle,
make sure to reinstall the covers to
the holes.

If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45



.

Do not overly tighten the tie
downs or the vehicle may be dam-
aged.

Using a flatbed truck

Front

473

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

WARNING

Observe the following precautions.
Failure to do so may result in death or serious injury.

■

When towing the vehicle

NOTICE

■

To prevent damage to the vehicle when towing using a wheel-lift type
truck

●

Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.

●

When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.

■

To prevent damage to the vehicle when towing with a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

474

7-2. Steps to take in an emergency

●

Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)

●

Flat-looking tires or uneven tire wear

●

Engine coolant temperature gauge needle continually points higher
than normal

●

Changes in exhaust sound

●

Excessive tire squeal when cornering

●

Strange noises related to the suspension system

●

Pinging or other noises related to the hybrid system

●

Engine missing, stumbling or running roughly

●

Appreciable loss of power

●

Vehicle pulls heavily to one side when braking

●

Vehicle pulls heavily to one side when driving on a level road

●

Loss of brake effectiveness, spongy feeling, pedal almost touches
the floor

If you think something is wrong

If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.

Visible symptoms

Audible symptoms

Operational symptoms

475

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

If a warning light turns on or a warning

buzzer sounds

Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.

Warning light and warning buzzer list

Warning light

Warning light/Details/Actions

(U.S.A.)

(Red)

(Canada)

Brake system warning light

Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning



Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.

(Yellow)

Brake system warning light

Indicates a malfunction in:
• The regenerative braking system;
• The electronically controlled brake system; or
• The electric parking brake



Have the vehicle inspected by your Toyota dealer
immediately.

(U.S.A.)

(Canada)

Malfunction indicator lamp

Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system



Have the vehicle inspected by your Toyota dealer
immediately.

SRS warning light

Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system



Have the vehicle inspected by your Toyota dealer
immediately.

476

7-2. Steps to take in an emergency

(U.S.A.)

(Canada)

ABS warning light

Indicates a malfunction in:
• The ABS; or
• The brake assist system



Have the vehicle inspected by your Toyota dealer
immediately.

(Flashes)

(U.S.A.)

(Flashes)

(Canada)

Parking brake indicator (warning buzzer)

*

1

It is possible that the parking brake is not fully engaged or
released



Operate the parking brake once again.

This light comes on when the parking brake is not
released. If the light turns off after the parking brake is fully
released, the system is operating normally.

(Flashes)

Brake hold operated indicator

Indicates a malfunction in the brake hold system



Have the vehicle inspected by your Toyota dealer
immediately.

(Red/yellow)

Electric power steering system warning light (warning
buzzer)

Indicates a malfunction in the EPS (Electric Power Steer-
ing) system



Have the vehicle inspected by your Toyota dealer
immediately.

(Yellow)

LDA (Lane Departure Alert) indicator

Indicates a malfunction in the LDA



When “LDA Unavailable” is displayed on the multi-
information display, turn the LDA system off, drive
the vehicle for a short time, and then turn the LDA
system back on. (



P. 268)

When a message other than above is displayed, fol-
low the instructions displayed in the message.

Warning light

Warning light/Details/Actions

477

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

(Flashes or

illuminates)

PCS warning light

Indicates a malfunction in the PCS (Pre-Collision System)
or that the system is temporarily unavailable due to the
vehicle being extremely hot/cold, or dirt around a front
sensor, etc. (



P. 262, 485)



Follow the instructions displayed on the multi-infor-
mation display. (



P. 262, 485)

If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.



P. 263

(if equipped)

(Flashes)

ICS OFF indicator

When a buzzer sounds:
Indicates a malfunction in the Intelligent Clearance Sonar
system



Have the vehicle inspected by your Toyota dealer
immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.



Clear the dirt, etc.

Slip indicator

Indicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system
• The ABS; or
• The hill-start assist control system
The light will flash when the ABS, VSC or TRAC system is
operating.



Have the vehicle inspected by your Toyota dealer
immediately.

Warning light

Warning light/Details/Actions

478

7-2. Steps to take in an emergency

Low fuel level warning light

Indicates that remaining fuel is approximately 1.8 gal. (6.7
L, 1.5 Imp. gal.) or less



Refuel the vehicle.

Driver’s and front passenger’s seat belt reminder light
(warning buzzer)

*

2

Warns the driver and/or front passenger to fasten their
seat belts



Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.

(Type A)

(Type B)

Rear passengers’ seat belt reminder lights (warning
buzzer)

*

2

Warns the rear passengers to fasten their seat belts.



Fasten the seat belt.

Master warning light

A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.



P. 485

Tire pressure warning light

Indicates the following:

• Low tire pressure due to flat tire;

• Low tire pressure due to natural causes; or

• The tire pressure warning system is malfunctioning



Immediately stop the vehicle in a safe place.

Handling method (



P. 481)

Warning light

Warning light/Details/Actions

479

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

*

1

: Parking brake engaged warning buzzer:

A buzzer will sound if the vehicle is driven at a speed of approximately 3
mph (5 km/h) or more.

*

2

: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds. If the seat belt is still unfastened, the buzzer sounds
intermittently for a certain period of time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert the rear
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time, after
the seat belt is fastened and unfastened and the vehicle reaches a certain
speed.

480

7-2. Steps to take in an emergency

■

SRS warning light

This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle
switch, front passenger occupant classification system (ECU and sensors),
“AIRBAG ON” indicator light, “AIRBAG OFF” indicator light, seat belt preten-
sioners, airbags, interconnecting wiring and power sources. (



P. 36)

■

Front passenger detection sensor, seat belt reminder and warning
buzzer

●

If luggage is placed on the front passenger seat, the front passenger detec-
tion sensor may cause the warning light to flash and the warning buzzer to
sound even if a passenger is not sitting in the seat.

●

If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.

■

If the malfunction indicator lamp comes on while driving

First check the following:

●

Is the fuel tank empty?
If it is, fill the fuel tank immediately.

●

Is the fuel tank cap loose?
If it is, tighten it securely.

The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.

481

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

■

When the tire pressure warning light comes on

Inspect the tires to check if a tire is punctured.
If a tire is punctured:



P. 491

If none of the tires are punctured:

Turn the power switch off then turn it to ON mode. Check if the tire pres-

sure warning light comes on or blinks.



If the tire pressure warning light comes on
After the temperature of the tires has lowered sufficiently, check the

inflation pressure of each tire and adjust them to the specified level.
If the warning light does not turn off even after several minutes have

elapsed, check that the inflation pressure of each tire is at the specified

level and perform initialization. (



P. 424)

If the warning light does not turn off several minutes after the initialization

has been performed, have the vehicle inspected by your Toyota dealer

immediately.



If the tire pressure warning light blinks for 1 minute then stays on

There may be a malfunction in the tire pressure warning system. Have

the vehicle inspected by your Toyota dealer immediately.

■

The tire pressure warning light may come on due to natural causes

The tire pressure warning light may come on due to natural causes such

as natural air leaks and tire inflation pressure changes caused by tem-

perature. In this case, adjusting the tire inflation pressure will turn off the

warning light (after a few minutes).

■

When a tire is replaced with a spare tire

The compact spare tire is not equipped with a tire pressure warning valve

and transmitter. If a tire goes flat, the tire pressure warning light will not

turn off even though the flat tire has been replaced with the spare tire.

Replace the spare tire with the repaired tire and adjust the tire inflation

pressure. The tire pressure warning light will go off after a few minutes.

■

Conditions that the tire pressure warning system may not function
properly



P. 430

■

Electric power steering system warning light (warning buzzer)

When the 12-volt battery charge becomes insufficient or the voltage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.

■

Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an
audio sound.

1

2

482

7-2. Steps to take in an emergency

WARNING

■

If both the ABS and the brake system warning lights remain on

Stop your vehicle in a safe place immediately and contact your Toyota
dealer. The vehicle will become extremely unstable during braking, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.

■

When the electric power steering system warning light comes on

When the light comes on yellow, the assist to the power steering is
restricted. When the light comes on red, the assist to the power steering is
lost and handling operations of the steering wheel become extremely
heavy.
If the steering wheel becomes heavier than usual when operating, hold
firmly and operate using more force than usual.

■

If the tire pressure warning light comes on

Be sure to observe the following precautions. Failure to do so could

cause a loss of vehicle control and result in death or serious injury.

●

Stop your vehicle in a safe place as soon as possible. Adjust the tire

inflation pressure immediately.

●

If the tire pressure warning light comes on even after tire inflation pres-

sure adjustment, it is probable that you have a flat tire. Check the tires.

If a tire is flat, change it with the spare tire and have the flat tire

repaired by the nearest Toyota dealer.

●

Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate,

you could lose control of the steering wheel or the brakes.

■

If a blowout or sudden air leakage should occur

The tire pressure warning system may not activate immediately.

483

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

WARNING

■

Maintenance of the tires

Each tire, including the spare (if provided), should be checked monthly

when cold and inflated to the inflation pressure recommended by the

vehicle manufacturer on the vehicle placard or tire inflation pressure

label (tire and load information label). (If your vehicle has tires of a dif-

ferent size than the size indicated on the vehicle placard or tire inflation

pressure label [tire and load information label], you should determine

the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire

pressure monitoring system (TPMS-tire pressure warning system) that

illuminates a low tire pressure telltale (tire pressure warning light) when

one or more of your tires is significantly under-inflated. Accordingly,

when the low tire pressure telltale (tire pressure warning light) illumi-

nates, you should stop and check your tires as soon as possible, and

inflate them to the proper pressure. Driving on a significantly under-

inflated tire causes the tire to overheat and can lead to tire failure.

Under-inflation also reduces fuel efficiency and tire tread life, and may

affect the vehicle’s handling and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a sub-

stitute for proper tire maintenance, and it is the driver’s responsibility to

maintain correct tire pressure, even if under-inflation has not reached

the level to trigger illumination of the TPMS low tire pressure telltale (tire

pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-

ing system) malfunction indicator to indicate when the system is not

operating properly. The TPMS (tire pressure warning system) malfunc-

tion indicator is combined with the low tire pressure telltale (tire pressure

warning light). When the system detects a malfunction, the telltale will

flash for approximately one minute and then remain continuously illumi-

nated. This sequence will continue upon subsequent vehicle start-ups

as long as the malfunction exists. When the malfunction indicator is illu-

minated, the system may not be able to detect or signal low tire pres-

sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-

ety of reasons, including the installation of replacement or alternate tires

or wheels on the vehicle that prevent the TPMS (tire pressure warning

system) from functioning properly. Always check the TPMS (tire pres-

sure warning system) malfunction telltale after replacing one or more

tires or wheels on your vehicle to ensure that the replacement or alter-

nate tires and wheels allow the TPMS (tire pressure warning system) to

continue to function properly.

484

7-2. Steps to take in an emergency

NOTICE

■

To ensure the tire pressure warning system operates properly

Do not install tires with different specifications or makers, as the tire

pressure warning system may not operate properly.

485

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

Master warning light

The master warning light also comes on or flashes in order to indicate that
a message is currently being displayed on the multi-information display.

Multi-information display
Handling method

Follow the instructions of the message on the multi-information display.

If any of the warning messages are shown again after the appropriate
actions have been performed, contact your Toyota dealer.

If a warning message is displayed

The multi-information display shows warnings of system mal-
functions, incorrectly performed operations, and messages that
indicate a need for maintenance. When a message is shown,
perform the correction procedure appropriate to the message.



4.2-inch display



7-inch display

1

2

3

486

7-2. Steps to take in an emergency

The warning lights and warning buzzers operate as follows depending
on the content of the message. If a message indicates the need for
inspection by a dealer, have the vehicle inspected by your Toyota
dealer immediately.

The operation of the warning lights and warning buzzers may differ
from those stated. In this case, perform the correction procedure
according to the displayed message.

*

: A buzzer sounds the first time a message is shown on the multi-informa-

tion display.

Messages and warnings

System

warning

light

Warning buzzer

*

Warning

Comes

on



Sounds

Indicates an important situation,
such as when a system related to
driving is malfunctioning or that
danger may result if the correction
procedure is not performed



Comes

on or

flashes

Sounds

Indicates an important situation,
such as when the systems shown
on the multi-information display
may be malfunctioning

Flashes



Sounds

Indicates a situation, such as
when damage to the vehicle or
danger may result

Comes

on



Does not sound

Indicates a condition, such as mal-
function of electrical components,
their condition, or indicates the
need for maintenance

Flashes



Does not sound

Indicates a situation, such as
when an operation has been per-
formed incorrectly, or indicates
how to perform an operation cor-
rectly

487

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

■

Warning messages

The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.

■

System warning lights

The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.

●

Malfunction in the ABS
The ABS warning light comes on. (



P. 476)

●

Malfunction in the brake system
The brake system warning light (yellow) comes on. (



P. 475)

●

Malfunction in the tire pressure warning system
The tire pressure warning light comes on. (



P. 478)

●

Remaining fuel level is low
The low fuel level warning light comes on. (



P. 478)

■

If a message instructing to refer to the Owner’s Manual is displayed

●

If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe place and contact your Toyota dealer.
Continuing to drive the vehicle may be dangerous.
• “Low Braking Power Stop in a Safe Place See Owner’s Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner’s Man-

ual”

●

If the following message is shown, there may be a malfunction.
Immediately have the vehicle inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction See Owner’s Manual”

●

If “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
displayed, follow the instructions accordingly. (



P. 514)

●

If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is displayed, follow the instructions accordingly. (



P. 488)

488

7-2. Steps to take in an emergency

■

If “Hybrid System Overheated Output Power Reduced” is shown

This message may be displayed when driving under severe operating condi-
tions. (For example, when driving up a long steep hill.)
Handling method:



P. 514

■

If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown

The filter may be clogged, the air intake vent may be blocked or there may be
a gap in the duct.

●

If the air intake vent or filter is dirty, refer to P. 444 for cleaning the air intake
vent and filter.

●

If the message is being displayed and the air intake vent and filter are not
dirty, have the vehicle inspected at your Toyota dealer.

■

If “Traction Battery Needs to be Protected Refrain From the Use of N
Position” is shown

This message may be displayed when the shift lever is in N.
As the hybrid battery (traction battery) cannot be charged when the shift lever
is in N, shift the shift lever to P when the vehicle is stopped.

■

If “Traction Battery Needs to be Protected Shift into P to Restart” is
shown

This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the shift lever has been left in N for a cer-
tain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.

■

If “Shift to P Before Exiting Vehicle” is shown

Message is displayed when the driver’s door is opened without turning the
power switch off with the shift lever in any position other than P.
Shift the shift lever to P.

■

If “Shift Is in N Release Accelerator Before Shifting” is shown

Message is displayed when the accelerator pedal has been depressed and
the shift lever is in N. Release the accelerator pedal and shift the shift lever to
D or R.

■

If “Press Brake When Vehicle Is Stopped Hybrid System May Overheat”
is shown

Message is displayed when the accelerator pedal is depressed to maintain
the vehicle position when stopped on a upward slope, etc.
If this continues, the hybrid system may overheat.
Release the accelerator pedal and depress the brake pedal.

489

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

■

If “Auto Power Off to Conserve Battery” is displayed

This message is displayed when the power was cut off due to the automatic
power off function.
The next time the hybrid system is started, increase the engine speed slightly
and maintain it at that speed for approximately 5 minutes to recharge the 12-
volt battery.

■

If “A New Key has been Registered Contact Your Dealer for Details” is
displayed

This message will be displayed each time the driver’s door is opened when
the doors are unlocked from the outside for approximately one week after a
new electronic key has been registered.
If this message is displayed but you have not had a new electronic key regis-
tered, ask your Toyota dealer to check if an unknown electronic key (other
than those in your possession) has been registered.

■

When “Headlight System Malfunction Visit Your Dealer” is displayed

The following systems may be malfunctioning. Have the vehicle inspected by
your Toyota dealer immediately.

●

The LED headlight system

●

The automatic headlight leveling system (if equipped)

●

Automatic High Beam

●

AFS (Adaptive Front-lighting System) (if equipped)

■

“Front Camera Unavailable” or “Front Camera Vision Blocked Clean and
Demist Windshield” is displayed

The following systems may be suspended until the problem shown in the
message is resolved. (



P. 262, 475)

●

PCS (Pre-Collision System)

●

LDA (Lane Departure Alert with steering control)

●

Dynamic radar cruise control with full-speed range

●

Automatic High Beam

■

If “Maintenance Required Soon” is displayed

Indicates that all maintenance according to the driven distance on the mainte-
nance schedule

*

should be performed soon.

Comes on approximately 4500 miles (7200 km) after the message has been
reset.
If necessary, perform maintenance. Please reset the message after the main-
tenance is performed. (



P. 399)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

490

7-2. Steps to take in an emergency

■

If “Maintenance Required Visit Your Dealer” is displayed

Indicates that all maintenance is required to correspond to the driven distance
on the maintenance schedule

*

.

Comes on approximately 5000 miles (8000 km) after the message has been
reset.
(The indicator will not work properly unless the message has been reset.)
Perform the necessary maintenance. Please reset the message after the
maintenance is performed. (



P. 399)

*

: Refer to the separate “Scheduled Maintenance Guide” or “Owner’s Manual

Supplement” for the maintenance interval applicable to your vehicle.

■

If “Engine Oil Level Low Add or Replace” is displayed

The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is
stopped on a slope. Move the vehicle to a level surface and check if the mes-
sage disappears.

■

Warning buzzer



P. 481

NOTICE

■

It “High Power Consumption Power to Climate Temporarily Limited” is
frequently shown

There is a possible malfunction relating to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by your Toyota
dealer.

■

If “Have Traction Battery Inspected” is shown (AXVH70 model

*

)

The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by your Toyota dealer immediately.

●

Continuing to drive the vehicle without having the hybrid battery (traction
battery) inspected will cause the hybrid system not to start.

●

If the hybrid system does not start, contact your Toyota dealer immedi-
ately.

*

: The model code is indicated on the Certification Label. (



P. 523)

491

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

●

Stop the vehicle in a safe place on a hard, flat surface.

●

Set the parking brake.

●

Shift the shift lever to P.

●

Stop the hybrid system.

●

Turn on the emergency flashers. (



P. 468)

If you have a flat tire

Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires:



P. 422

WARNING

■

If you have a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair, which could result in an accident.

Before jacking up the vehicle

Location of the spare tire, jack and tools

Luggage floor cover
Wheel nut wrench
Jack

Spare tire
Jack handle

1

2

3

4

5

492

7-2. Steps to take in an emergency

WARNING

■

Using the tire jack

Observe the following precautions.

Improper use of the tire jack may cause the vehicle to suddenly fall off

the jack, leading to death or serious injury.

●

Do not use the tire jack for any purpose other than replacing tires or

installing and removing tire chains.

●

Only use the tire jack that comes with this vehicle for replacing a flat

tire.

Do not use it on other vehicles, and do not use other tire jacks for

replacing tires on this vehicle.

●

Put the jack properly in its jack point.

●

Do not put any part of your body under the vehicle while it is supported

by the jack.

●

Do not start the hybrid system or drive the vehicle while the vehicle is

supported by the jack.

●

Do not raise the vehicle while someone is inside.

●

When raising the vehicle, do not put an object on or under the jack.

●

Do not raise the vehicle to a height greater than that required to

replace the tire.

●

Use a jack stand if it is necessary to get under the vehicle.

●

When lowering the vehicle, make sure that there is no-one near the

vehicle. If there are people nearby, warn them vocally before lowering.

NOTICE

■

To prevent damage to the vehicle when using a jack

When jacking up the rear of the vehi-

cle, make sure not to position the jack

under the bracket shown in the illustra-

tion near the rear jack point, as the

vehicle body may be damaged.

493

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

Lift up the hook of the luggage
floor cover on the trunk floor.

Secure the luggage floor cover
using the hook provided.

Remove the jack.

Lift up the hook of the luggage
floor cover on the trunk floor.

Taking out the jack

1

2

3

Taking out the spare tire

1

494

7-2. Steps to take in an emergency

Secure the luggage floor cover
using the hook provided.

Remove the tool tray.

Loosen the center fastener that
secures the spare tire.

When taking out or stowing the

spare tire, make sure to firmly

hold opposite end of the tire.

2

3

4

WARNING

■

When storing the spare tire

Be careful not to catch fingers or other body parts between the spare

tire and the body of the vehicle.

495

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

Chock the tires.

For vehicles with steel wheels,
remove the wheel ornament
using the wrench.

To protect the wheel ornament,

place a rag between the wrench

and the wheel ornament, as

shown in the illustration.

Slightly loosen the wheel nuts
(one turn).

Replacing a flat tire

1

Flat tire

Wheel chock positions

Front

Left-hand side

Behind the rear right-hand side tire

Right-hand side

Behind the rear left-hand side tire

Rear

Left-hand side

In front of the front right-hand side tire

Right-hand side

In front of the front left-hand side tire

2

3

496

7-2. Steps to take in an emergency

Turn the tire jack portion “A” by
hand until the notch of the jack
is in contact with the jack point.

To prevent damage to the vehicle

when using the jack, position the

jack in the correct location.

(



P. 492)

The jack point guides are located

under the rocker panel. They

indicate the jack point positions.

Assemble the jack handle.

Raise the vehicle until the tire is
slightly raised off the ground.

Remove all the wheel nuts and
the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

4

5

6

7

497

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

WARNING

■

Replacing a flat tire

●

Do not touch the disc wheels or the area around the brakes immedi-

ately after the vehicle has been driven.

After the vehicle has been driven the disc wheels and the area around

the brakes will be extremely hot. Touching these areas with hands, feet

or other body parts while changing a tire, etc. may result in burns.

●

Failure to follow these precautions could cause the wheel nuts to

loosen and the tire to fall off, resulting in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 76 ft•lbf (103

N•m, 10.5 kgf•m) as soon as possible after changing wheels.

• Do not attach a heavily damaged wheel ornament, as it may fly off

the wheel while the vehicle is moving.

• When installing a tire, only use wheel nuts that have been specifi-

cally designed for that wheel.

• If there are any cracks or deformations in the bolt screws, nut

threads or bolt holes of the wheel, have the vehicle inspected by

your Toyota dealer.

• When installing the wheel nuts, be sure to install them with the

tapered ends facing inward. (



P. 441)

498

7-2. Steps to take in an emergency

Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, causing the tire to come

off.

Install the tire and loosely tighten each wheel nut by hand by
approximately the same amount.
When replacing a steel wheel
with a steel wheel, tighten the
wheel nuts until the tapered
portion comes into loose con-
tact with the disc wheel seat.

When replacing an aluminum
wheel with a steel wheel,
tighten the wheel nuts until the
tapered portion comes into
loose contact with the disc
wheel seat.

Lower the vehicle.

Installing the spare tire

1

2

Tapered portion

Disc wheel

seat

Tapered portion

Disc wheel

seat

3

499

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.

Tightening torque:

76 ft•lbf (103 N•m, 10.5 kgf•m)

Stow the flat tire, tire jack and all tools.

■

The compact spare tire

●

The compact spare tire is identified by the label “TEMPORARY USE

ONLY” on the tire sidewall.

Use the compact spare tire temporarily, and only in an emergency.

●

Make sure to check the tire inflation pressure of the compact spare tire.

(



P. 528)

■

When using the compact spare tire

As the compact spare tire is not equipped with a tire pressure warning

valve and transmitter, low inflation pressure of the spare tire will not be

indicated by the tire pressure warning system. Also, if you replace the

compact spare tire after the tire pressure warning light comes on, the light

remains on.

■

When the compact spare tire is equipped

When driving with the compact spare tire installed, the vehicle height will

be different than when driving with standard tires.

■

If you have a flat front tire on a road covered with snow or ice (vehi-

cles with 16 or 17-inch wheels)

Install the compact spare tire on one of the rear wheels of the vehicle.

Perform the following steps and fit tire chains to the front tires:

Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-

cle.
Fit tire chains to the front tires.

4

5

1

2

3

500

7-2. Steps to take in an emergency

WARNING

■

When using the compact spare tire

●

Remember that the compact spare tire provided is specifically

designed for use with your vehicle. Do not use your compact spare tire

on another vehicle.

●

Do not use more than one compact spare tires simultaneously.

●

Replace the compact spare tire with a standard tire as soon as possi-

ble.

●

Avoid sudden acceleration, abrupt steering, sudden braking and shift-

ing operations that cause sudden engine braking.

■

When the compact spare tire is attached

The vehicle speed may not be correctly detected, and the following sys-

tems may not operate correctly:

*

:

If equipped

■

Speed limit when using the compact spare tire

Do not drive at speeds in excess of 50 mph (80 km/h) when a compact

spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-

ure to observe this precaution may lead to an accident causing death or

serious injury.

■

After using the tools and jack

Before driving, make sure all the tools and jack are securely in place in

their storage location to reduce the possibility of personal injury during a

collision or sudden braking.

• ABS & Brake assist

• VSC

• TRAC

• EPS

• Automatic High Beam
•

AFS (Adaptive Front-lighting

System)

*

• Dynamic radar cruise control

with full-speed range

• LDA (Lane Departure Alert with

steering control)

• PCS (Pre-Collision System)

• Tire pressure warning system

• BSM (Blind Spot Monitor)

*

• Intuitive parking assist

*

• Intelligent Clearance Sonar

(ICS)

*

• Rear view monitor system

*

• Toyota parking assist monitor

*

• Panoramic view monitor

*

• Navigation system

*

501

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

NOTICE

■

Be careful when driving over bumps with the compact spare tire

installed on the vehicle.

The vehicle becomes lower when driving with the compact spare tire

compared to when driving with standard tires. Be careful when driving

over uneven road surfaces.

■

Driving with tire chains and the compact spare tire

Do not fit tire chains to the compact spare tire.

Tire chains may damage the vehicle body and adversely affect driving

performance.

■

When replacing the tires

When removing or fitting the wheels, tires or the tire pressure warning

valve and transmitter, contact your Toyota dealer as the tire pressure

warning valve and transmitter may be damaged if not handled correctly.

■

To avoid damage to the tire pressure warning valve and transmit-

ters

When a tire is repaired with liquid sealants, the tire pressure warning

valve and transmitter may not operate properly. If a liquid sealant is

used, contact your Toyota dealer or other qualified service shop as soon

as possible. Make sure to replace the tire pressure warning valve and

transmitter when replacing the tire. (



P. 424)

502

7-2. Steps to take in an emergency

One of the following may be the cause of the problem:

●

The electronic key may not be functioning properly. (



P. 505)

●

There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.

●

There may be a malfunction in the immobilizer system.
(



P. 90)

●

There may be a malfunction in the steering lock system.

●

The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (



P. 503)

●

AXVH70 model

*

only: The temperature of the hybrid battery (traction

battery) may be extremely low (below approximately -22°F [-30°C]).
(



P. 85, 211)

*

:The model code is indicated on the Certification Label. (



P. 523)

One of the following may be the cause of the problem:

●

The 12-volt battery may be discharged. (



P. 507)

●

The 12-volt battery terminal connections may be loose or corroded.
(



P. 418)

If the hybrid system will not start

Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:

The hybrid system will not start even though the correct starting
procedure is being followed. (



P. 208)

The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

503

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

One of the following may be the cause of the problem:

●

The 12-volt battery may be discharged. (



P. 507)

●

One or both of the 12-volt battery terminals may be disconnected.
(



P. 418)

Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.

When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in case of emergency.

Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.

Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.

The interior lights and headlights do not turn on, or the horn
does not sound.

Emergency start function

1

2

3

4

504

7-2. Steps to take in an emergency

■

Doors

Using the mechanical key (



P.

151) in order to perform the fol-
lowing operations (driver’s door
only):

Locks all doors
Closes the windows and the
moon roof

*

1

(turn and

hold)

*

2

Unlocks the door

Turning the key rearward unlocks the driver's door. Turning the key once
again unlocks the other doors.

Opens the windows and the moon roof

*

1

(turn and hold)

*

2

*

1

: If equipped

*

2

: This setting must be customized at your Toyota dealer.

If the electronic key does not operate

properly

If communication between the electronic key and vehicle is
interrupted (



P. 167) or the electronic key cannot be used

because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
and trunk can be opened and the hybrid system can be started
by following the procedure below.

Locking and unlocking the doors, unlocking the trunk and key
linked functions

1

2

3

4

505

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

■

Trunk

Turn the mechanical key clock-
wise to open.

Ensure that the shift lever is in P and firmly depress the brake
pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.

When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.

Firmly depress the brake pedal and check that

is displayed

on the multi-information display.
Press the power switch shortly and firmly.

In the event that the power switch still cannot be started, contact your
Toyota dealer.

Starting the hybrid system

1

2

3

4

506

7-2. Steps to take in an emergency

■

Stopping the hybrid system

Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.

■

Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(



P. 449)

■

Changing power switch modes

Release the brake pedal and press the power switch in step

above.

The hybrid system does not start and modes will be changed each time the
switch is pressed. (



P. 210)

■

When the electronic key does not work properly

●

Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features:



P. 547)

●

Check if battery-saving mode is set. If it is set, cancel the function.
(



P. 166)

WARNING

■

When using the mechanical key and operating the power windows or
moon roof

Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passengers to get
caught in the power window or moon roof.

3

507

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.

Confirm that the electronic key
is being carried.

When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. (



P. 93)

Open the hood and remove the
fuse box cover.

Push the tabs in and lift the lid off.

Open the exclusive jump start-
ing terminal cover.

If the 12-volt battery is discharged

The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota dealer or a qualified repair shop.

1

2

3

508

7-2. Steps to take in an emergency

Connect the jumper cables according to the following procedure:

Connect a positive jumper cable clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.

4

1

2

3

4

509

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of the doors of your vehicle with the power
switch off.
Maintain the engine speed of the second vehicle and turn the power
switch to ON mode, then start the vehicle's engine.
Make sure the “READY” indicator comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.

Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.

5

6

7

8

9

10

510

7-2. Steps to take in an emergency

■

Starting the hybrid system when the 12-volt battery is discharged

The hybrid system cannot be started by push-starting.

■

To prevent 12-volt battery discharge

●

Turn off the headlights and the audio system while the hybrid system is off.

●

Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.

■

When the 12-volt battery is removed or discharged

●

Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at your Toyota dealer.

●

Some systems may require initialization. (



P. 555)

■

When removing the 12-volt battery terminals

When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact your
Toyota dealer.

■

Charging the 12-volt battery

The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)

■

When recharging or replacing the 12-volt battery

●

In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.

●

The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.

●

The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.

511

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

■

When replacing the 12-volt battery

●

Use a Central Degassing type 12-volt battery (European Regulations).

●

Vehicles without a moon roof: Use a 12-volt battery that the case size is
same as the previous one (LN2), 20 hour rate capacity (20HR) is equivalent
(55Ah) or greater, and performance rating (CCA) is equivalent (345A) or
greater.
Vehicles with a moon roof: Use a 12-volt battery that the case size is same
as the previous one (LN2), 20 hour rate capacity (20HR) is equivalent
(60Ah) or greater, and performance rating (CCA) is equivalent (563A) or
greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-

cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.

●

Use a 12-volt battery with a handle. If a 12-volt battery without a handle is
used, removal is more difficult.

For details, consult your Toyota dealer.

●

After replacing, firmly attach the follow-
ing items to the exhaust hole of the 12-
volt battery.
• Use the exhaust hose that was

attached to the 12-volt battery before
replacing and confirm that it is firmly
connected to the hole section of the
vehicle.

• Use the exhaust hole plug included

with the 12-volt battery replaced or
the one installed on the battery prior
to the replacement. (Depending on
the 12-volt battery to be replaced, the
exhaust hole may be plugged.)

Exhaust hole plug
Exhaust hole
Exhaust hose
Hole section of the vehicle

1

2

3

4

512

7-2. Steps to take in an emergency

WARNING

■

When removing the 12-volt battery terminals

Always remove the negative (-) terminal first. If the positive (+) terminal con-
tacts any metal in the surrounding area when the positive (+) terminal is
removed, a spark may occur, leading to a fire in addition to electrical shocks
and death or serious injury.

■

Avoiding 12-volt battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:

●

Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended terminal.

●

Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.

●

Do not allow the + and - clamps of the jumper cables to come into contact
with each other.

●

Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.

■

12-volt battery precautions

The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:

●

When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.

●

Do not lean over the 12-volt battery.

●

In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.

●

Always wash your hands after handling the 12-volt battery support, termi-
nals, and other 12-volt battery-related parts.

●

Do not allow children near the 12-volt battery.

■

After recharging the 12-volt battery

Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.

513

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

WARNING

■

When replacing the 12-volt battery

After replacing, securely attach the exhaust hose and exhaust hole plug to
the exhaust hole of the replaced 12-volt battery. If not properly installed,
gases (hydrogen) may leak into the vehicle interior, and there is the possi-
ble danger of the gas igniting and exploding.

NOTICE

■

When handling jumper cables

When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan or engine drive belt.

■

To prevent damaging the vehicle

The exclusive jump starting terminal is to be used when charging the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump
start another vehicle.

514

7-2. Steps to take in an emergency

■

If the needle of the engine coolant temperature gauge enters
the red zone or “Engine Coolant Temp High Stop in a Safe
Place See Owner’s Manual” is shown on the multi-information
display

Stop the vehicle in a safe place and turn off the air conditioning sys-
tem, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled

down

sufficiently,

inspect the hoses and radiator
core (radiator) for any leaks.

Radiator
Cooling fan

If a large amount of coolant leaks,
immediately contact your Toyota
dealer.

If your vehicle overheats

The following may indicate that your vehicle is overheating.

●

The needle of the engine coolant temperature gauge (



P. 102)

enters the red zone or a loss of hybrid system power is experi-
enced. (For example, the vehicle speed does not increase.)

●

“Engine Coolant Temp High Stop in a Safe Place See Owner’s
Manual” or “Hybrid System Overheated Reduced Output Power”
is shown on the multi-information display

●

Steam comes out from under the hood.

Correction procedures

1

2

3

1

2

515

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

The coolant level is satisfactory
if it is between the “F” and “L”
lines on the reservoir.

Reservoir
“F” line
“L” line
Radiator cap

Add coolant if necessary.

Water can be used in an emer-
gency if coolant is unavailable.

Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for cool-
ant leaks from the radiator or hoses.

The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly. (The fan may not operate in freezing tem-
peratures.)

If the fan is not operating:
Stop the hybrid system immediately and contact your Toyota dealer.
If the fan is operating:
Have the vehicle inspected at the nearest Toyota dealer.

4

1

2

3

4

5

6

7

516

7-2. Steps to take in an emergency

■

If “Hybrid System Overheated Reduced Output Power” is
shown on the multi-information display

Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has
cooled down, inspect the
hoses and radiator core
(radiator) for any leaks.

Radiator
Cooling fan

If a large amount of coolant
leaks, immediately contact
your Toyota dealer.

The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.

Reservoir
“FULL”
“LOW”

Add coolant if necessary.

Water can be used in an emer-
gency if coolant is unavailable.

1

2

3

1

2

4

1

2

3

5

517

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check for the multi-infor-
mation display.
If the message does not disappear:

Stop the hybrid system and contact your Toyota dealer.

If the message is not displayed:

The hybrid system temperature has dropped and the vehicle
may be driven normally.

However, if the message appears again frequently, contact your Toyota
dealer.

WARNING

■

To prevent an accident or injury when inspecting under the hood of
your vehicle

Observe the following precautions.
Failure to do so may result in serious injury such as burns.

●

If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.

●

After the hybrid system has been turned off, check that the “READY” indi-
cator is off. When the hybrid system is operating, the gasoline engine may
automatically start, or the cooling fan may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotating parts such as the
fan, which may lead to fingers or clothing (especially a tie, a scarf or a muf-
fler) getting caught, resulting in serious injury.

●

Do not loosen the radiator cap and the coolant reservoir cap while the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.

NOTICE

■

When adding engine/power control unit coolant

Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.

■

To prevent damage to the cooling system

Observe the following precautions:

●

Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).

●

Do not use any coolant additives.

6

518

7-2. Steps to take in an emergency

Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.

■

When it is difficult to free the vehicle

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:

1

2

3

4

5

Press

to turn off TRAC.

WARNING

■

When attempting to free a stuck vehicle

If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.

519

7-2. Steps to take in an emergency

7

W

hen
troub

le arises

NOTICE

■

To avoid damaging the transmission and other components

●

Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.

●

If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.

520

7-2. Steps to take in an emergency

521

8

Vehicle specifications

8-1. Specifications

Maintenance data

(fuel, oil level, etc.). . .. 522

Fuel information . . . . 531
Tire information . . . . . 534

8-2. Customization

Customizable features . .. 547

8-3. Items to initialize

Items to initialize . . . ... 555

522

8-1. Specifications

*

1

: Unladen vehicles

*

2

: For L, LE or XLE grade models

*

3

: For SE or XSE grade models

*

4

: 205/65R16 tires

*

5

: 215/55R17 tires

*

6

: 235/45R18 tires

Maintenance data (fuel, oil level, etc.)

Dimensions and weights

Overall length

192.1 in. (4880 mm)

*

2

192.7 in. (4895 mm)

*

3

Overall width

72.4 in. (1840 mm)

Overall height

*

1

56.9 in. (1445 mm)

Wheelbase

111.2 in. (2825 mm)

Tread

Front

63.0 in. (1600 mm)

*

4

62.6 in. (1590 mm)

*

5

62.2 in. (1580 mm)

*

6

Rear

63.2 in. (1605 mm)

*

4

62.8 in. (1595 mm)

*

5

62.6 in. (1590 mm)

*

6

Vehicle capacity weight
(occupants + luggage)

925 lb. (420 kg)

523

8-1. Specifications

8

Ve
hicle

spe
cifi

cations

■

Vehicle identification number

The vehicle identification number (VIN) is the legal identifier for
your vehicle. This is the primary identification number for your
Toyota. It is used in registering the ownership of your vehicle.
This number is stamped on the
top left of the instrument panel.

This number is also on the Cer-
tification Label.

■

Engine number

The engine number is stamped
on the engine block as shown.

Vehicle identification

524

8-1. Specifications

*

: Checking your vehicle’s model:



P. 523

Engine

Model

A25A-FXS

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44



4.07 in. (87.5



103.4 mm)

Displacement

151.8 cu. in. (2487 cm

3

)

Valve clearance

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane rating

87 (Research Octane Number 91) or higher

Fuel tank capacity
(Reference)

13 gal. (49.3 L, 10.8 Imp. gal.)

Electric motor (Traction motor)

Type

Permanent magnet synchronous motor

Maximum output

88 kW

Maximum torque

149 ft

•lbf (202 N•m, 20.6 kgf•m)

Hybrid battery (Traction battery)

AXVH70 model

*

AXVH71 models

*

Type

Lithium-ion battery

Nickel-metal hydride bat-
tery

Voltage

3.7 V/cell

7.2 V/module

Capacity

4.0 Ah

6.5 Ah (3HR)

Quantity

70 cells

34 modules

Nominal voltage

259 V

244.8 V

525

8-1. Specifications

8

Ve
hicle

spe
cifi

cations

■

Oil capacity (Drain and refill [Reference

*

])

*

: The engine oil capacity is a reference quantity to be used when changing

the engine oil. Warm up the engine and turn off the hybrid system, wait
more than 5 minutes, and check the oil level on the dipstick.

■

Engine oil selection

“Toyota Genuine Motor Oil” is used in your Toyota vehicle. Use
Toyota approved “Toyota Genuine Motor Oil” or equivalent to sat-
isfy the following grade and viscosity.
Oil grade: API SN/RC multigrade engine oil
Recommended viscosity: SAE 0W-16

SAE 0W-16 is the best choice for
good fuel economy and good start-
ing in cold weather.
If SAE 0W-16 is not available, SAE
0W-20 oil may be used. However,
it must be replaced with SAE 0W-
16 at the next oil change.

Oil viscosity (0W-16 is explained here as an example):

• The 0W in 0W-16 indicates the characteristic of the oil which allows cold

startability. Oils with a lower value before the W allow for easier starting of
the engine in cold weather.

• The 16 in 0W-16 indicates the viscosity characteristic of the oil when the

oil is at high temperature. An oil with a higher viscosity (one with a higher
value) may be better suited if the vehicle is operated at high speeds, or
under extreme load conditions.

How to read oil container label:
API registered marks is added
to some oil containers to help
you select the oil you should
use.

Lubrication system

With filter

4.8 qt. (4.5 L, 4.0 Imp. qt.)

Without filter

4.4 qt. (4.2 L, 3.7 Imp. qt.)

Outside temperature