Toyota Sienna Hybrid (2021 year). Manual in english — part 8

461

7-1. Essential information

7

Whe

n tr

ouble

a

rises

Tempered glass

B

462

7-2. Steps to take in an emergency

7-2.Steps to take in an emergency

If your vehicle needs

to be towed

If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.

Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.

2WD models: If towing your
vehicle with a wheel-lift type
truck from the front, the
vehicle’s rear wheels and
axles must be in good con-
ditions. (



P.462, 463)

If they are damaged, use a
towing dolly or flatbed
truck.

AWD models: If towing your
vehicle with a wheel-lift type
truck, use a towing dolly.
(



P.462, 463)

WARNING

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

■

When towing the vehicle

2WD models: Be sure to transport

the vehicle with the front wheels

raised or with all four wheels

raised off the ground. If the vehi-

cle is towed with the front wheels

contacting the ground, the drive-

train and related parts may be

damaged or electricity generated

by the operation of the motor may

cause a fire to occur depending

on the nature of the damage or

malfunction.

AWD models: Be sure to transport

the vehicle with all four wheels

raised off the ground. If the vehi-

cle is towed with the tires contact-

ing the ground, the drivetrain or

related parts may be damaged,

the vehicle may fly off the truck, or

electricity generated by the opera-

tion of the motor may cause a fire

to occur depending on the nature

of the damage or malfunction.

463

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.



The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.



The vehicle makes an abnor-
mal sound.



From the front (2WD models)

Release the parking brake.
Turn automatic mode off.
(



P.244)



From the front (AWD models)

Use a towing dolly under the
rear wheels.

NOTICE

■

To prevent damage to the

vehicle when towing using a

wheel-lift type truck

●

Do not tow the vehicle from the

rear when the power switch is

off. The steering lock mecha-

nism is not strong enough to

hold the front wheels straight.

●

When raising the vehicle,

ensure adequate ground clear-

ance for towing at the opposite

end of the raised vehicle. With-

out adequate clearance, the

vehicle could be damaged while

being towed.

■

To prevent damage to the

vehicle when towing with a

sling-type truck

Do not tow with a sling-type truck,

either from the front or rear.

■

Recreational towing (behind

motor home, etc.)

Never dinghy tow your vehicle to

prevent causing serious damage

to the AWD system and transmis-

sion. (



P.230)

Situations when it is nec-
essary to contact dealers
before towing

Towing with a wheel-lift
type truck

464

7-2. Steps to take in an emergency



From the rear

Use a towing dolly under the
front wheels.

When using a flatbed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flatbed

truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.

NOTICE

■

Towing with a sling-type

truck

Do not tow with a sling-type truck

to prevent body damage.



2WD models



AWD models

Using a flatbed truck

465

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises



Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use or drip-
ping from the muffler is nor-
mal.)



Flat-looking tires or uneven
tire wear



Engine coolant temperature
gauge needle continually
points higher than normal.



Changes in exhaust sound



Excessive tire squeal when
cornering



Strange noises related to the
suspension system



Pinging or other noises
related to the hybrid system



Engine missing, stumbling or
running roughly



Appreciable loss of power



Vehicle pulls heavily to one
side when braking



Vehicle pulls heavily to one
side when driving on a level
road



Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor

If you think something

is wrong

If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.

Visible symptoms

Audible symptoms

Operational symptoms

466

7-2. Steps to take in an emergency

■

Brake system warning light (warning buzzer)

■

Brake system warning light

■

Charging system warning light

*

*

: This light illuminates on the multi-information display with a message.

If a warning light turns on or a warning buzzer

sounds

Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.

Actions to the warning lights or warning buzzers

Warning light

Details/Actions

(U.S.A.)

(Red)

(Canada)

Indicates that:



The brake fluid level is low; or



The brake system is malfunctioning



Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive
the vehicle may be dangerous.

Warning light

Details/Actions

(Yellow)

Indicates a malfunction in:



The parking brake system;



The regenerative braking system; or



The electronically controlled brake system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

Indicates a malfunction in the vehicle’s charging sys-
tem



Immediately stop the vehicle in a safe place and
contact your Toyota dealer.

467

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

■

High coolant temperature warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Hybrid system overheat warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Low engine oil pressure warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Malfunction indicator lamp

Warning light

Details/Actions

Indicates that the engine coolant temperature is too
high



Immediately stop the vehicle in a safe place.
Handling method (



P.511)

Warning light

Details/Actions

Indicates that the hybrid system has overheated



Stop the vehicle in a safe place.
Handling method (



P.511)

Warning light

Details/Actions

Indicates that the engine oil pressure is too low



Immediately stop the vehicle in a safe place and
contact your Toyota dealer.

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:



The hybrid system;



The electronic engine control system;



The electronic throttle control system; or



The emission control system (if equipped)



Have the vehicle inspected by your Toyota
dealer immediately.

468

7-2. Steps to take in an emergency

■

SRS warning light

■

ABS warning light

■

Electric power steering system warning light (warning
buzzer)

Warning light

Details/Actions

Indicates a malfunction in:



The SRS airbag system;



The front passenger occupant classification system;
or



The seat belt pretensioner system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:



The ABS; or



The brake assist system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

(Red/yellow)

Indicates a malfunction in the EPS (Electric Power
Steering) system



Have the vehicle inspected by your Toyota
dealer immediately.

469

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

■

PCS warning light (warning buzzer)

■

LTA indicator (warning buzzer)

■

Intuitive parking assist OFF indicator (warning buzzer)

Warning light

Details/Actions

(Flashes or illumi-

nates)

When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-
Collision System).



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
The PCS (Pre-Collision System) has become tempo-
rarily unavailable, corrective action may be necessary.



Follow the instructions displayed on the multi-
information display. (



P.265, 480)

If the PCS (Pre-Collision System) or VSC (Vehicle Sta-
bility Control) system is disabled, the PCS warning
light will illuminate.



P.274

Warning light

Details/Actions

(Orange)

Indicates a malfunction in the LTA (Lane Tracing
Assist)



Follow the instructions displayed on the multi-
information display. (



P.285)

Warning light

Details/Actions

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the Intuitive parking assist
function



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.



Follow the instructions displayed on the multi-
information display. (



P.311, 477)

470

7-2. Steps to take in an emergency

■

RCD OFF indicator (warning buzzer)

■

PKSB OFF indicator (warning buzzer)

■

RCTA OFF indicator (warning buzzer)

Warning light

Details/Actions

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the RCD (Rear Camera
Detection) function



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
Indicates that the function temporarily cannot be used
due to the camera being dirty, etc.



Follow the instructions displayed on the multi-
information display. (



P.477)

Warning light

Details/Actions

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the PKSB (Parking Support
Brake) system



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
Indicates that the system is temporarily unavailable,
possibly due to a sensor being dirty or covered with
ice, etc.



Follow the instructions displayed on the multi-
information display. (



P.322)

Warning light

Details/Actions

(If equipped)

When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear Cross Traf-
fic Alert) function



Have the vehicle inspected by your Toyota
dealer immediately.

When a buzzer does not sound:
Indicates that the rear bumper around the radar sen-
sor is covered with dirt, etc. (



P.301)



Follow the instructions displayed on the multi-
information display. (



P.301, 477)

471

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

■

Slip indicator

■

Brake Override System/Drive-Start Control/PKSB (if
equipped) warning light

*

(warning buzzer)

*

: This light illuminates on the multi-information display with a message.

■

Brake hold operated indicator (warning buzzer)

Warning light

Details/Actions

Indicates a malfunction in:



The VSC/Trailer Sway Control system;



The TRAC system; or



The hill-start assist control system



Have the vehicle inspected by your Toyota
dealer immediately.

Warning light

Details/Actions

When a buzzer sounds:



Brake Override System is malfunctioning;



Drive-Start Control is operating;



Drive-Start Control is malfunctioning; or



Parking Support Brake function (for static objects) (if
equipped) is operating



Follow the instructions displayed on the multi-
information display.

When a buzzer does not sound:
Brake Override System is operating



Release the accelerator pedal and depress the
brake pedal.

Warning light

Details/Actions

(Flashes)

Indicates a malfunction in the brake hold system



Have the vehicle inspected by your Toyota
dealer immediately.

472

7-2. Steps to take in an emergency

■

Parking brake indicator

■

Tire pressure warning light

■

Low fuel level warning light

Warning light

Details/Actions

(U.S.A.)

(Flashes)

(Canada)
(Flashes)

It is possible that the parking brake is not fully
engaged or released



Operate the parking brake switch once again.

This light comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released, the system is operating normally.

Warning light

Details/Actions

When the light comes on after blinking for approxi-
mately 1 minute:
Malfunction in the tire pressure warning system



Have the system checked by your Toyota dealer.

When the light comes on:
Low tire inflation pressure such as



Natural causes



Flat tire



Immediately stop the vehicle in a safe place.
Handling method (



P.474)

Warning light

Details/Actions

Indicates that remaining fuel is approximately 2.7 gal.
(10.2 L, 2.2 Imp. gal.) or less



Refuel the vehicle.

473

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

■

Seat belt reminder light (warning buzzer

*

)

*

: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. Once the power switch is turned to ON, the
buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-
mittently for a certain period of time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is
unfastened, the buzzer sounds intermittently for a certain period of time
after the vehicle reaches a certain speed.

■

Rear passengers’ seat belt reminder light (warning buzzer

*

)

*

: Rear passengers’ seat belt warning buzzer:

The rear passengers’ seat belt warning buzzer sounds to alert the rear
passengers that his or her seat belt is not fastened. If the seat belt is
unfastened, the buzzer sounds intermittently for a certain period of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.

■

Warning buzzer

In some cases, the buzzer may not

be heard because of noisy place or

an audio sound.

■

Front passenger detection sen-

sor, seat belt reminder and

warning buzzer

●

If luggage is placed on the front

passenger seat, the front passen-

ger detection sensor may cause

the warning light to flash and the

warning buzzer to sound even if a

passenger is not sitting in the

Warning light

Details/Actions

Warns the driver and/or front passenger to fasten their
seat belts



Fasten the seat belt.
If the front passenger’s seat is occupied, the
front passenger’s seat belt also needs to be fas-
tened to make the warning light (warning
buzzer) turn off.

Warning light

Details/Actions

Warns the rear passengers to fasten their seat belts



Fasten the seat belt.

474

7-2. Steps to take in an emergency

seat.

●

If a cushion is placed on the seat,

the sensor may not detect a pas-

senger, and the warning light may

not operate properly.

■

SRS warning light

This warning light system monitors

the airbag sensor assembly, front

impact sensors, side impact sensors

(front door), side impact sensors

(front), side impact sensors (rear),

driver’s seat position sensor,

driver’s seat belt buckle switch, front

passenger occupant classification

sensors, “AIR BAG ON” indicator

light, “AIR BAG OFF” indicator light,

front passenger’s seat belt buckle

switch, seat belt pretensioners and

force limiters, airbags, interconnect-

ing wiring and power sources.

(



P.42)

■

If the malfunction indicator

lamp comes on while driving

First check the following:

●

Is the fuel tank empty?

If it is, fill the fuel tank immediately.

●

Is the fuel tank cap loose?

If it is, tighten it securely.
The light will go off after several

driving trips.
If the light does not go off even after

several trips, contact your Toyota

dealer as soon as possible.

■

Electric power steering system

warning light (warning buzzer)

When the 12-volt battery charge

becomes insufficient or the voltage

temporarily drops, the electric power

steering system warning light may

come on and the warning buzzer

may sound.

■

When the tire pressure warning

light comes on

Inspect the tires to check if a tire is

punctured.
If a tire is punctured:



P.491

If none of the tires are punctured:
Turn the power switch to OFF then

turn it to ON.
Check if the tire pressure warning

light comes on or blinks.



If the tire pressure warning light

blinks for approximately 1 minute

then stays on

There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.



If the tire pressure warning light

comes on

1

After the temperature of the tires

has lowered sufficiently, check

the inflation pressure of each tire

and adjust them to the specified

level.

2

If the warning light does not turn

off even after several minutes

have elapsed, check that the

inflation pressure of each tire is

at the specified level and perform

initialization. (



P.430)

■

The tire pressure warning light

may come on due to natural

causes

The tire pressure warning light may

come on due to natural causes such

as natural air leaks and tire inflation

pressure changes caused by tem-

perature. In this case, adjusting the

tire inflation pressure will turn off the

warning light (after a few minutes).

■

When a tire is replaced with a

compact spare tire (vehicles

with compact spare tire)

The compact spare tire is not

equipped with a tire pressure warn-

ing valve and transmitter. If a tire

goes flat, the tire pressure warning

light will not turn off even though the

flat tire has been replaced with the

spare tire. Replace the spare tire

with the standard tire and adjust the

tire inflation pressure. The tire pres-

sure warning light will go off after a

few minutes.

475

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

■

Conditions that the tire pres-

sure warning system may not

function properly



P.428

WARNING

■

If both the ABS and the brake

system warning lights remain

on

Stop your vehicle in a safe place

immediately and contact your

Toyota dealer. The vehicle will

become extremely unstable

during braking, and the ABS sys-

tem may fail, which could cause

an accident resulting in death or

serious injury.

■

When the electric power

steering system warning light

comes on

When the light comes on yellow,

the assist to the power steering is

restricted. When the light comes

on red, the assist to the power

steering is lost and handling oper-

ations of the steering wheel

become extremely heavy.

When steering wheel operations

are heavier than usual, grip the

steering wheel firmly and operate

it using more force than usual.

■

If the tire pressure warning

light comes on

Be sure to observe the following

precautions. Failure to do so

could cause a loss of vehicle con-

trol and result in death or serious

injury.

●

Stop your vehicle in a safe

place as soon as possible.

Adjust the tire inflation pressure

immediately.

●

If the tire pressure warning light

comes on even after tire infla-

tion pressure adjustment, it is

probable that you have a flat

tire. Check the tires. If a tire is

flat, change it with the spare tire

and have the flat tire repaired by

the nearest Toyota dealer.

●

Avoid abrupt maneuvering and

braking. If the vehicle tires dete-

riorate, you could lose control of

the steering wheel or the

brakes.

■

If a blowout or sudden air

leakage should occur

The tire pressure warning system

may not activate immediately.

■

Maintenance of the tires

Each tire, including the spare (if

provided), should be checked

monthly when cold and inflated to

the inflation pressure recom-

mended by the vehicle manufac-

turer on the vehicle placard or tire

inflation pressure label (tire and

load information label). (If your

vehicle has tires of a different size

than the size indicated on the

vehicle placard or tire inflation

pressure label [tire and load infor-

mation label], you should deter-

mine the proper tire inflation

pressure for those tires.)

476

7-2. Steps to take in an emergency

WARNING

As an added safety feature, your

vehicle has been equipped with a

tire pressure monitoring system

(TPMS-tire pressure warning sys-

tem) that illuminates a low tire

pressure telltale (tire pressure

warning light) when one or more

of your tires is significantly under-

inflated. Accordingly, when the

low tire pressure telltale (tire pres-

sure warning light) illuminates,

you should stop and check your

tires as soon as possible, and

inflate them to the proper pres-

sure. Driving on a significantly

under-inflated tire causes the tire

to overheat and can lead to tire

failure. Under-inflation also

reduces fuel efficiency and tire

tread life, and may affect the vehi-

cle’s handling and stopping abil-

ity.

Please note that the TPMS (tire

pressure warning system) is not a

substitute for proper tire mainte-

nance, and it is the driver’s

responsibility to maintain correct

tire pressure, even if under-infla-

tion has not reached the level to

trigger illumination of the TPMS

low tire pressure telltale (tire pres-

sure warning light).

Your vehicle has also been

equipped with a TPMS (tire pres-

sure warning system) malfunc-

tion indicator to indicate when the

system is not operating properly.

The TPMS (tire pressure warning

system) malfunction indicator is

combined with the low tire pres-

sure telltale (tire pressure warning

light). When the system detects a

malfunction, the telltale will flash

for approximately one minute and

then remain continuously illumi-

nated. This sequence will con-

tinue upon subsequent vehicle

start-ups as long as the malfunc-

tion exists. When the malfunction

indicator is illuminated, the sys-

tem may not be able to detect or

signal low tire pressure as

intended.

TPMS (tire pressure warning sys-

tem) malfunctions may occur for a

variety of reasons, including the

installation of replacement or

alternate tires or wheels on the

vehicle that prevent the TPMS

(tire pressure warning system)

from functioning properly. Always

check the TPMS (tire pressure

warning system) malfunction tell-

tale after replacing one or more

tires or wheels on your vehicle to

ensure that the replacement or

alternate tires and wheels allow

the TPMS (tire pressure warning

system) to continue to function

properly.

NOTICE

■

To ensure the tire pressure

warning system operates

properly

Do not install tires with different

specifications or manufacturers

as the tire pressure warning sys-

tem may not operate properly.

477

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need
for inspection by a dealer, have the vehicle inspected by your Toyota
dealer immediately.

If a warning message

is displayed

The multi-information dis-
play shows warnings of sys-
tem malfunctions,
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.

Multi-information display

Follow the instructions of the
message on the multi-information
display.
If any of the warning messages
are shown again after the follow-
ing actions have been performed,
contact your Toyota dealer.

A

Messages and warnings

478

7-2. Steps to take in an emergency

*

: A buzzer sounds the first time a message is shown on the multi-informa-

tion display.

■

Warning messages

The warning messages explained

below may differ from the actual

messages according to operation

conditions and vehicle specifica-

tions.

■

Warning buzzer

In some cases, the buzzer may not

be heard due to being in a noisy

location or audio sound.

■

If a message that indicates the

need for visiting your Toyota

dealer is displayed

The system or part shown on the

multi-information display is malfunc-

tioning. Have the vehicle inspected

by your Toyota dealer immediately.

■

If a message that indicates the

need for referring to Owner’s

Manual is displayed

●

If “Engine Coolant Temp High

Stop in a Safe Place See Owner’s

Manual” is shown, follow the

instructions (



P.514).

●

If any of the following messages

are shown on the multi-informa-

tion display, it may indicate a mal-

function. Have the vehicle

inspected by your Toyota dealer

immediately.

• “Smart Key System Malfunction”

• “Hybrid System Malfunction”

• “Check Engine”

• “Hybrid Battery System Malfunc-

tion”

• “Accelerator System Malfunction”

●

If any of the following messages

are shown on the multi-informa-

Warning light Warning buzzer

*

Warning



Sounds

• Indicates an important situation, such

as when a system related to driving is
malfunctioning or that danger may
result if the correction procedure is not
performed

• Indicates a situation, such as when

damage to the vehicle or danger may
result

Comes on

or flashes

Sounds

Indicates an important situation, such as
when the systems shown on the multi-
information display may be malfunction-
ing



Does not sound

• Indicates a condition, such as malfunc-

tion of electrical components, their con-
dition, or indicates the need for
maintenance

• Indicates a situation, such as when an

operation has been performed incor-
rectly, or indicates how to perform an
operation correctly

479

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

tion display, it may indicate a mal-

function. Immediately stop the

vehicle and contact your Toyota

dealer.

• “Braking Power Low”

• “12-Volt Battery Charging System

Malfunction”

• “Oil Pressure Low”

●

If any of the following messages

are shown on the multi-informa-

tion display, the vehicle may have

run out of fuel. Stop the vehicle in

a safe place and, if the fuel level is

low, refuel the vehicle.

• “Hybrid System Stopped”

• “Engine Stopped”

●

If “Low Auxiliary Battery See

Owner’s Manual” is shown

• When the display goes off after

several seconds

*

:

Maintain the hybrid system opera-
tion for more than 15 minutes and
charge the 12- volt battery.
• When the display does not go off:
Start up the hybrid system using the
procedures for “If the 12-volt battery
is discharged” (



P.506)

*

: Displays for about 6 seconds

●

If “Maintenance Required for Trac-

tion Battery Cooling Parts See

Owner’s Manual” is shown, the fil-

ter may be clogged, the air intake

vent may be blocked, or there may

be a gap in the duct. Therefore,

perform the following correction

procedure.

• If the air intake vent or filter of the

hybrid battery (traction battery)

are dirty, perform the procedures

on P.443to clean them.

• If the warning message is shown

when the air intake vent and filter

of the hybrid battery (traction bat-

tery) are not dirty, have the vehicle

inspected at your Toyota dealer.

■

If “Engine Oil Level Low Add or

Replace” is displayed

The engine oil level may be low.

Check the level of the engine oil,

and add engine oil if necessary.

This message may be displayed if

the vehicle is stopped on a slope.

Move the vehicle to a level surface

and check if the message disap-

pears.

■

If “Hybrid System Stopped

Steering Power Low” is dis-

played

This message is displayed if the

hybrid system is stopped while driv-

ing.
When steering wheel operations are

heavier than usual, grip the steering

wheel firmly and operate it using

more force than usual.

■

If “Hybrid System Overheated

Output Power Reduced” is

shown

The message may be shown when

driving under severe operating con-

ditions. (For example, when driving

up a long steep hill or driving up a

steep hill in reverse.)
Coping method:



P.514

■

If “Traction Battery Needs to be

Protected Refrain from the Use

of N Position” is shown

This message may be displayed

when the shift lever is in N.
As the hybrid battery (traction bat-

tery) can not be charged when the

shift lever is in N, shift the shift lever

to P when the vehicle is stopped.

■

If “Traction Battery Needs to be

Protected Shift into P to

Restart” is shown

This message is displayed when the

hybrid battery (traction battery)

charge has become extremely low

because the shift lever has been left

in N for a certain amount of time.
When operating the vehicle, shift to

P and restart the hybrid system.

■

If “Shift to P Before Exiting

Vehicle” is shown

Message is displayed when the

driver’s door is opened without turn-

480

7-2. Steps to take in an emergency

ing the power switch to OFF with the

shift lever in any position other than

P.
Shift the shift lever to P.

■

If “Shift Is in N Release Acceler-

ator Before Shifting” is shown

Message is displayed when the

accelerator pedal has been

depressed and the shift lever is in N.

Release the accelerator pedal and

shift the shift lever to D or R.

■

If “Accelerator Pedal is

Pressed” is displayed

The accelerator pedal has been

depressed when the shift lever is in

P. Release the accelerator pedal.

■

If “Press Brake When Vehicle Is

Stopped Hybrid System May

Overheat” is shown

Message is displayed when the

accelerator pedal is depressed to

maintain the vehicle position when

stopped on a upward slope, etc.
If this continues, the hybrid system

may overheat.
Release the accelerator pedal and

depress the brake pedal.

■

If “Auto Power Off to Conserve

Battery” is shown

Power was turned off due to the

automatic power off function.
Next time when starting the hybrid

system, operate the hybrid system

for approximately 5 minutes to

recharge the 12-volt battery.

■

If “High Power Consumption

Power to Climate Temporarily

Limited” is displayed

Turn off unnecessary electronic

equipment to reduce power con-

sumption.
Please wait until the power supply

returns to normal.

■

If “Headlight System Malfunc-

tion Visit Your Dealer” is dis-

played

The following systems may be mal-

functioning.
Have the vehicle inspected by your

Toyota dealer immediately.

●

The LED headlight system

●

Automatic High Beam

■

If “Radar Cruise Control

Unavailable” is shown

The dynamic radar cruise control

with full-speed range system is sus-

pended temporarily or until the prob-

lem shown in the message is

resolved. (causes and coping meth-

ods:



P.265)

■

If a message that indicates the

malfunction of front camera is

displayed

The following systems may be sus-

pended until the problem shown in

the message is resolved. (



P.265,

466)

●

PCS (Pre-Collision System)

●

LTA (Lane Tracing Assist)

●

Automatic High Beam

●

RSA (Road Sign Assist) (if

equipped)

●

Dynamic radar cruise control with

full-speed range

■

If “Oil Maintenance Required

Soon” is displayed

Indicates that the engine oil should

be scheduled to be changed.

Check the engine oil and change it if

necessary.

After changing the engine oil, make

sure to reset the message.

(



P.418)

■

If “Oil Maintenance Required

Visit Your Dealer” is displayed

Indicates that the engine oil should

be changed.

Check and change the engine oil

and oil filter by your Toyota dealer.

After changing the engine oil, make

sure to reset the message.

(



P.418)

481

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

■

Warning buzzer



P.473

NOTICE

■

“High Power Consumption

Power to Climate Temporar-

ily Limited” is frequently

shown

There is a possible malfunction

relating to the charging system or

the 12-volt battery may be deteri-

orating. Have the vehicle

inspected by your Toyota dealer.

■

If “Low Auxiliary Battery See

Owner’s Manual” is displayed

frequently

The 12-volt battery may have

deteriorated.
As the battery may discharge in

this state when left unattended,

have the battery inspected by

your Toyota dealer.

If you have a flat tire

(vehicles without

spare tire)

Your vehicle is not
equipped with a spare tire,
but instead is equipped with
an emergency tire puncture
repair kit. A puncture
caused by a nail or screw
passing through the tire
tread can be repaired tem-
porarily using the emer-
gency tire puncture repair
kit. (The kit contains a bottle
of sealant. The sealant can
be used only once to tempo-
rarily repair one tire without
removing the nail or screw
from the tire.) Depending on
the damage condition of the
flat tire, it may not be able to
repaired with the emer-
gency tire puncture repair
kit. (



P.482)

After temporarily repairing
the tire with the kit, have the
tire repaired or replaced by
your Toyota dealer.

482

7-2. Steps to take in an emergency



Stop the vehicle in a safe
place on a hard, flat surface.



Set the parking brake.



Shift the shift lever to P.



Stop the hybrid system.



Turn on the emergency flash-
ers. (



P.458)



Disable the power sliding door
system. (



P.148)



For vehicles with power back
door: Disable the power back
door system. (



P.163)



Check the degree of the tire
damage.

A tire should only be repaired
with the emergency tire punc-
ture repair kit if the damage is
caused by a nail or screw pass-
ing through the tire tread.
• Do not remove the nail or

screw from the tire. Removing
the object may widen the

opening and prevent emer-
gency repair with the repair
kit.

• To avoid sealant leakage,

move the vehicle until the
area of the puncture, if
known, is positioned at the
top of the tire.

■

Jack and tools

As your vehicle is equipped with the

emergency tire puncture repair kit,

the following tools for replacing a

tire are not included with your vehi-

cle. They can be purchased at your

Toyota dealer.

●

Wheel nut wrench

●

Jack

●

Jack handle

■

A flat tire that cannot be

repaired with the emergency

tire puncture repair kit

In the following cases, the tire can-

not be repaired with the emergency

tire puncture repair kit. Contact your

Toyota dealer.

●

When the tire is damaged due to

driving without sufficient air pres-

sure

●

When the tire lost air pressure due

to a crack or damage in the tire

sidewall

●

When the tire is visibly separated

from the wheel

●

When the cut or damage to the

WARNING

■

If you have a flat tire

Do not continue driving with a flat

tire.
Driving even a short distance with

a flat tire can damage the tire and

the wheel beyond repair, which

could result in an accident.
Driving with a flat tire may cause a

circumferential groove on the side

wall.
In such a case, the tire may

explode when using a repair kit.

Before repairing the vehi-
cle

483

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

tread is 4 mm (0.16 in.) long or

more

●

When the wheel is damaged

●

When two or more tires have been

punctured

●

When there is more than one hole

or cut in the damaged tire

●

When the sealant has expired

Emergency tire puncture
repair kit (compressor)

Emergency tire puncture
repair kit (bottle)

■

Bottle

Air release cap

Hose

Speed limit stickers

■

Compressor

Air pressure gauge

Rubber stopper

Power plug

Compressor switch

■

Note for checking the emer-

gency tire puncture repair kit

Check the sealant expiry date occa-

sionally. The expiry date is shown

on the bottle. Do not use sealant

whose expiry date has already

passed. Otherwise, repairs con-

ducted using the emergency tire

WARNING

■

Using the tire jack



P.492

Location of the emer-
gency tire puncture repair
kit

A

B

Emergency tire puncture
repair kit components

A

B

C

A

B

C

D

484

7-2. Steps to take in an emergency

puncture repair kit may not be per-

formed properly.

■

Emergency tire puncture repair

kit

●

The emergency tire puncture

repair kit is for filling the car tire

with air.

●

The sealant has a limited life

span. The expiry date is marked

on the bottle. The sealant should

be replaced before the expiry

date. Contact your Toyota dealer

for replacement.

●

The sealant stored in the emer-

gency tire puncture repair kit can

be used only once to temporarily

repair a single tire. If the sealant in

the bottle and other parts of the kit

have been used and need to be

replaced, contact your Toyota

dealer.

●

The compressor can be used

repeatedly.

●

The sealant can be used when the

outside temperature is from -40°F

(-40°C) to 140°F (60°C).

●

The kit is exclusively designed for

size and type of tires originally

installed on your vehicle. Do not

use it for tires that different size

than the original ones, or for any

other purposes.

●

If the sealant gets on your clothes,

it may stain.

●

If the sealant adheres to a wheel

or the surface of the vehicle body,

the stain may not be removable if

it is not cleaned at once. Immedi-

ately wipe away the sealant with a

wet cloth.

●

During operation of the repair kit,

a loud operation noise is pro-

duced. This does not indicate a

malfunction.

●

Do not use to check or to adjust

the tire pressure.

1

Remove the cover.

WARNING

■

Caution while driving

Observe the following precau-

tions.
Failure to do so may cause an

accident.

●

Store the repair kit in the lug-

gage compartment.

●

The emergency tire puncture

repair kit is made exclusively for

your vehicle.

Do not use it on other vehicles.

●

Do not use emergency tire

puncture repair kit for tires that

are different size than the origi-

nal ones or for any other pur-

pose. Doing so may cause the

tires to not be repaired properly.

■

Precautions for use of the

sealant

●

Ingesting the sealant is hazard-

ous to your health. If you ingest

sealant, consume as much

water as possible, and then

immediately consult a doctor.

●

If sealant gets in eyes or

adheres to skin, immediately

wash it off with water. If discom-

fort persists, consult a doctor.

Taking out the emergency
tire puncture repair kit

485

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

2

Detach the bands and take
out the emergency tire punc-
ture repair kit.

1

Remove the valve cap from
the valve of the punctured
tire.

2

Extend the hose. Remove
the air release cap from the
hose.

You will use the air release cap

again. Therefore keep it in a safe

place.

3

Connect the hose to the
valve.

Screw the end of the hose clock-

wise as far as possible.

4

Make sure that the compres-
sor switch is off.

5

Lift the rubber stopper on the
compressor.

Emergency repair method

486

7-2. Steps to take in an emergency

6

Remove the power plug from
the compressor.

7

Connect the power plug to
the power outlet socket.
(



P.374)

8

Connect the bottle to the
compressor.

Make sure that the bottle is

securely connected.

9

Attach the sticker as shown.

10

Check the specified tire infla-

tion pressure.

Tire inflation pressure is specified

on the label as shown. (



P.525)

11

Start the hybrid system.

(



P.231)

12

To inject the sealant and

inflate the tire, turn the com-
pressor switch on.

487

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

13

Inflate the tire until the rec-

ommended pressure is
reached.

The sealant will be injected
and the pressure will spike to
between 44 psi (300 kPa, 3.0
kgf/cm

2

or bar) and 58 psi

(400 kPa, 4.0 kgf/cm

2

or bar),

then gradually decrease.

The air pressure gauge will
display the actual tire inflation
pressure about 1 to 5 min-
utes after the switch is turned
on.

• Turn the compressor switch off

and then check the tire inflation
pressure. Being careful not to
over inflate, check and repeat the
inflation procedure until the rec-
ommended tire inflation pressure
is reached.

• If the tire inflation pressure is still

lower than the recommended

level after inflation for 25 minutes
with the switch on, the tire is too
damaged to be repaired. Turn the
compressor switch off and con-
tact your Toyota dealer.

• If the tire inflation pressure

exceeds the recommended level,
let out some air to adjust the tire
inflation pressure. (



P.488, 525)

14

With the compressor switch

off, disconnect the hose from
the valve on the tire and then
pull out the power plug from
the power outlet socket.

Some sealant may leak when the

hose is removed.

15

Install the valve cap onto the

valve of the emergency
repaired tire.

16

Attach the air release cap to

the end of the hose.

If the air release cap is not

attached, the sealant may leak and

the vehicle may get dirty.

17

Temporarily store the bottle

in the trunk while it is con-
nected to the compressor.

18

To spread the liquid sealant

evenly within the tire, imme-
diately drive safely for about
3 miles (5 km) below 50 mph
(80 km/h).

A

B

488

7-2. Steps to take in an emergency

19

After driving, stop your vehi-

cle in a safe place on a hard,
flat surface and reconnect
the compressor.

20

Turn the compressor switch

on and wait for several sec-
onds, then turn it off. Check
the tire inflation pressure.

If the tire inflation pressure is
below 19 psi (130 kPa, 1.3
kgf/cm

2

or bar): The puncture

cannot be repaired. Contact
your Toyota dealer.

If the tire inflation pressure is
between 19 psi (130 kPa, 1.3
kgf/cm

2

or bar) and a point

below the recommended
level: Proceed to step

21

.

If the tire inflation pressure is
at the recommended level:
Proceed to step

22

.

21

Turn the compressor switch

on to inflate the tire until the
recommended tire inflation
pressure is reached. Drive for
about 3 miles (5 km) and
then perform step

19

.

22

Attach the air release cap to

the end of the hose.

If the air release cap is not

attached, the sealant may leak and

the vehicle may get dirty.

23

Store the bottle in the lug-

gage compartment while it is
connected to the compres-
sor.

24

Taking precautions to avoid

sudden braking, sudden
acceleration and sharp turns,
drive carefully at under
50mph (80 km/h) to your
Toyota dealer that is less
than 62 miles (100 km) away
for tire repair or replacement.

Make sure to tell your Toyota

dealer when you have them repair

or replace the tire that sealant is

injected.

■

If the tire is inflated to more

than the specified air pressure

1

Disconnect the hose from the

valve.

A

B

C

489

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

2

Install the air release cap to the

end of the hose and push the

protrusion on the air release cap

into the tire valve to let some air

out.

3

Disconnect the hose from the

valve, remove the air release cap

from the hose and then recon-

nect the hose.

4

Turn the compressor switch on

and wait for several seconds,

and then turn it off. Check that

the air pressure indicator shows

the specified air pressure.

If the air pressure is lower than the

designated pressure, turn the com-

pressor switch on again and repeat

the inflation procedure until the

specified air pressure is reached.

■

After a tire is repaired with the

emergency tire puncture repair

kit

●

The tire pressure warning valve

and transmitter should be

replaced.

●

Even if the tire inflation pressure is

at the recommended level, the tire

pressure warning light may come

on/flash.

WARNING

■

When fixing the flat tire

●

Stop your vehicle in a safe and

flat area.

●

Do not touch the wheels or the

area around the brakes immedi-

ately after the vehicle has been

driven.

After the vehicle has been

driven, the wheels and the area

around the brakes may be

extremely hot. Touching these

areas with hands, feet or other

body parts may result in burns.

●

Connect the valve and hose

securely with the tire installed

on the vehicle. If the hose is not

properly connected to the valve,

air leakage may occur as seal-

ant may be sprayed out.

●

If the hose comes off the valve

while inflating the tire, there is a

risk that the hose will move

abruptly due to air pressure.

●

After inflation of the tire has

completed, the sealant may

splatter when the hose is dis-

connected or some air is let out

of the tire.

●

Follow the operation procedure

to repair the tire. If the proce-

dures not followed, the sealant

may spray out.

●

Keep back from the tire while it

is being repaired, as there is a

chance of it bursting while the

repair operation is being per-

formed. If you notice any cracks

or deformation of the tire, turn

off the compressor switch and

stop the repair operation imme-

diately.

●

The repair kit may overheat if

operated for a long period of

time. Do not operate the repair

kit continuously for more than

40 minutes.

490

7-2. Steps to take in an emergency

WARNING

●

Parts of the repair kit become

hot during operation. Be careful

handling the repair kit during

and after operation. Do not

touch the metal part around the

connecting area between the

bottle and the compressor. It will

be extremely hot.

●

Do not attach the vehicle speed

warning sticker to an area other

than the one indicated. If the

sticker is attached to an area

where an SRS airbag is located,

such as the pad of the steering

wheel, it may prevent the SRS

airbag from operating properly.

■

Driving to spread the liquid

sealant evenly

●

Drive the vehicle carefully at a

low speed. Be especially careful

when turning and cornering.

●

If the vehicle does not drive

straight or you feel a pull

through the steering wheel, stop

the vehicle and check the fol-

lowing.

• Tire condition. The tire may

have separated from the wheel.

• Tire inflation pressure. If the tire

inflation pressure is 19 psi (130
kPa, 1.3 kgf/cm

2

or bar) or less,

the tire may be severely dam-

aged.

NOTICE

■

When performing an emer-

gency repair

●

A tire should only be repaired

with the emergency tire punc-

ture repair kit if the damage is

caused by a sharp object such

as nail or screw passing through

the tire tread.

Do not remove the sharp object

from the tire. Removing the

object may widen the opening

and disenable emergency repair

with the repair kit.

●

The repair kit is not waterproof.

Make sure that the repair kit is

not exposed to water, such as

when it is being used in the rain.

●

Do not put the repair kit directly

onto dusty ground such as sand

at the side of the road. If the

repair kit vacuums up dust etc.,

a malfunction may occur.

●

Make sure to stand the kit with

the bottle vertical. The kit can-

not work properly if it is laid on

its side.

■

Precautions for the emer-

gency tire puncture repair kit

●

The repair kit power source

should be 12 V DC suitable for

vehicle use. Do not connect the

repair kit to any other source.

●

If fuel splatters on the repair kit,

the repair kit may deteriorate.

Take care not to allow fuel to

contact it.

●

Place the repair kit in a storage

to prevent it from being exposed

to dirt or water.

●

Store the repair kit in the lug-

gage compartment out of reach

of children.

491

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises



Stop the vehicle in a safe
place on a hard, flat surface.



Set the parking brake.



Shift the shift lever to P.



Stop the hybrid system.



Turn on the emergency flash-
ers. (



P.458)



Disable the power sliding door
system. (



P.148)



For vehicles with power back
door: Disable the power back
door system. (



P.163)

NOTICE

●

Do not disassemble or modify

the repair kit. Do not subject

parts such as the air pressure

indicator to impacts. This may

cause a malfunction.

■

To avoid damage to the tire

pressure warning valves and

transmitters

When a tire is repaired with liquid

sealants, the tire pressure warn-

ing valve and transmitter may not

operate properly. If a liquid seal-

ant is used, contact your Toyota

dealer as soon as possible. After

use of liquid sealant, make sure to

replace the tire pressure warning

valve and transmitter when repair-

ing or replacing the tire. (



P.429)

If you have a flat tire

(vehicles with spare

tire)

Your vehicle is equipped
with a spare tire. The flat tire
can be replaced with the
spare tire.
For details about tires:



P.424

WARNING

■

If you have a flat tire

Do not continue driving with a flat

tire.
Driving even a short distance with

a flat tire can damage the tire and

the wheel beyond repair, which

could result in an accident.

Before jacking up the
vehicle

492

7-2. Steps to take in an emergency

Spare tire

Wheel nut wrench

Jack handle

Wheel lock key

*

(if equipped)

Jack

*

: Documentation relating to the wheel lock key, such as the registration

and I.D. card, is inside the glove box.

Location of the spare tire, jack and tools

A

B

C

D

E

WARNING

■

Using the tire jack

Observe the following precau-

tions.
Improper use of the tire jack may

cause the vehicle to suddenly fall

off the jack, leading to death or

serious injury.

●

Do not use the tire jack for any

purpose other than replacing

tires or installing and removing

tire chains.

●

Only use the tire jack that

comes with this vehicle for

replacing a flat tire.

Do not use it on other vehicles,

and do not use other tire jacks

for replacing tires on this vehi-

cle.

493

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

When replacing tires on a vehi-
cle with wheel lock nuts, use the
following procedures to remove
and install the wheel lock nuts.
The wheel lock key is stored
together with the tools on the

right-hand side of the luggage
compartment. Always return the
wheel lock key to its original
position after use, so that it does
not get lost.

■

Removal

For ease of removal, the wheel
lock nut should always be the
first one loosened.

1

Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.

2

Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, loosen
the wheel lock nut.

■

Installation

For ease of installation, the
wheel lock nut should always be
the last one tightened.

1

By hand, install a wheel lock
nut on each wheel.

2

Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.

3

Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, tighten
the wheel lock nut to the rec-
ommended torque.

WARNING

●

Put the jack properly in its jack

point.

●

Do not put any part of your body

under the vehicle while it is sup-

ported by the jack.

●

Do not start the hybrid system

or drive the vehicle while the

vehicle is supported by the jack.

●

Do not raise the vehicle while

someone is inside.

●

When raising the vehicle, do not

put an object on or under the

jack.

●

Do not raise the vehicle to a

height greater than that required

to replace the tire.

●

Use a jack stand if it is neces-

sary to get under the vehicle.

●

When lowering the vehicle,

make sure that there is no-one

near the vehicle. If there are

people nearby, warn them

vocally before lowering.

Wheel lock nut (if
equipped)

494

7-2. Steps to take in an emergency

1

Pull the handle upward.

2

Take out the jack.

Do not touch the threaded portion

of the jack as it is greased.

1

Remove the cover.

2

Take out the tools

1

Remove the cover.

NOTICE

■

Wheel lock nut

Do not use an impact wrench.

Using an impact wrench may

cause permanent damage to

wheel lock nut and wheel lock

key. If in doubt about wheel lock

application, contact your Toyota

dealer.

Taking out the jack

Taking out the tools

Taking out the spare tire

495

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

2

Slightly loosen the wheel
nuts (one turn).

3

Remove all the wheel nuts
and take out the spare tire.

1

Chock the tires.

2

Slightly loosen the wheel
nuts (one turn).

3

Turn the tire jack portion

by hand until the notch of the
jack is in contact with the jack
point.

After removing the jack from the
jack holder, turn the jack portion

in the opposite direction to lower

the jack, and then adjust the jack

set position.
The jack point guides are located

on the side of rocker moulding.

They indicate the jack point posi-

Replacing a flat tire

Flat tire

Wheel chock

positions

Front left-hand
side

Behind the rear
right-hand side
tire

Front right-hand
side

Behind the rear
left-hand side
tire

Rear left-hand
side

In front of the
front right-hand
side tire

Rear right-hand
side

In front of the
front left-hand
side tire

A

A

496

7-2. Steps to take in an emergency

tions.

4

Assemble the jack handle
and the wheel nut wrench as
shown in the illustration.

5

Raise the vehicle until the tire
is slightly raised off the
ground.

6

Remove all the wheel nuts
and the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

WARNING

■

Replacing a flat tire

●

Observe the following precau-

tions. Failure to do so may

result in serious injury.

• Do not touch the disc wheels or

the area around the brakes

immediately after the vehicle

has been driven. After the vehi-

cle has been driven the disc

wheels and the area around the

brakes will be extremely hot.

Touching these areas with

hands, feet or other body parts

while changing a tire, etc. may

result in burns.

• Remove the spare tire before

jacking up the vehicle. If the

spare tire is removed after jack-

ing up the vehicle, the tire car-

rier and the spare tire may

interfere with the jack and cause

a serious accident.

●

Failure to follow these precau-

tions could cause the wheel

nuts to loosen and the tire to fall

off, resulting in death or serious

injury.

• Have the wheel nuts tightened

with a torque wrench to 76 ft•lbf

(103 N•m, 10.5 kgf•m) as soon

as possible after changing

wheels.

497

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

1

Remove any dirt or foreign
matter from the wheel con-
tact surface.

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, causing the tire to come off.

2

Install the tire and loosely
tighten each wheel nut by
hand by approximately the
same amount.

Turn the wheel nuts until the wash-
ers

come into contact with the

disc wheel

.

3

Lower the vehicle.

4

Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.

Tightening torque:

WARNING

• When installing a tire, only use

wheel nuts that have been spe-

cifically designed for that wheel.

• If there are any cracks or defor-

mations in the bolt screws, nut

threads or bolt holes of the

wheel, have the vehicle

inspected by your Toyota

dealer.

• When installing the wheel nuts,

be sure to install them with the

tapered end facing inward.

(



P.440)

●

For vehicles with power sliding

door and/or power back door: In

cases such as when replacing

tires, make sure to disable the

power sliding door system

(



P.148) and/or the power

back door system (



P.163).

Failure to do so may cause the

sliding door and/or the back

door to operate unintentionally,

resulting in hands and fingers

being caught and injured.

Installing the spare tire

A

B

498

7-2. Steps to take in an emergency

76 ft•lbf (103 N•m, 10.5 kgf•m)

5

Stow the flat tire, tire jack and
all tools.

■

The compact spare tire

●

The compact spare tire is identi-

fied by the label “TEMPORARY

USE ONLY” on the tire sidewall.

Use the compact spare tire tem-

porarily, and only in an emer-

gency.

●

Make sure to check the tire infla-

tion pressure of the compact

spare tire. (



P.525)

■

When using the compact spare

tire

As the compact spare tire is not

equipped with a tire pressure warn-

ing valve and transmitter, low infla-

tion pressure of the spare tire will

not be indicated by the tire pressure

warning system. Also, if you replace

the compact spare tire after the tire

pressure warning light comes on,

the light remains on.

■

When the compact spare tire is

attached

The vehicle height may become

lower when driving with the compact

spare tire compared to when driving

with standard tires.

■

If you have a flat front tire on a

road covered with snow or ice

Install the compact spare tire on one

of the rear wheels of the vehicle.

Perform the following steps and fit

tire chains to the front tires:

1

Replace a rear tire with the com-

pact spare tire.

2

Replace the flat front tire with the

tire removed from the rear of the

vehicle.

3

Fit tire chains to the front tires.

WARNING

■

When using the compact

spare tire

●

Remember that the compact

spare tire provided is specifi-

cally designed for use with your

vehicle. Do not use your com-

pact spare tire on another vehi-

cle.

●

Do not use more than one com-

pact spare tire simultaneously.

●

Replace the compact spare tire

with a standard tire as soon as

possible.

●

Avoid sudden acceleration,

abrupt steering, sudden brak-

ing and shifting operations that

cause sudden engine braking.

■

When the compact spare tire

is attached

The vehicle speed may not be

correctly detected, and the follow-

ing systems may not operate cor-

rectly:
• ABS & Brake assist

• VSC/Trailer Sway Control

• TRAC

• Dynamic radar cruise control

with full-speed range

• PCS (Pre-Collision System)

• EPS

• LTA (Lane Tracing Assist)

• Tire pressure warning system

• AHB (Automatic High Beam)

499

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

1

Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.

Turn the wheel nuts until the wash-
ers

come into contact with the

WARNING

• BSM (Blind Spot Monitor) (if

equipped)

• Rear view monitor system (if

equipped)

• Panoramic view monitor (if

equipped)

• Toyota parking assist monitor (if

equipped)

• Intuitive parking assist (if

equipped)

• PKSB (Parking Support Brake)

(if equipped)

• Navigation system (if equipped)

Also, not only can the following

system not be utilized fully, but it

may actually negatively affect the

drive-train components:
• E-Four (Electronic On-Demand

AWD system) (AWD models)

■

Speed limit when using the

compact spare tire

Do not drive at speeds in excess

of 50 mph (80 km/h) when a com-

pact spare tire is installed on the

vehicle.
The compact spare tire is not

designed for driving at high

speeds. Failure to observe this

precaution may lead to an acci-

dent causing death or serious

injury.

■

After using the tools and jack

Before driving, make sure all the

tools and jack are securely in

place in their storage location to

reduce the possibility of personal

injury during a collision or sudden

braking.

NOTICE

■

Be careful when driving over

bumps with the compact

spare tire installed on the

vehicle

The vehicle height may become

lower when driving with the com-

pact spare tire compared to when

driving with standard tires. Be

careful when driving over uneven

road surfaces.

■

Driving with tire chains and

the compact spare tire

Do not fit tire chains to the com-

pact spare tire.
Tire chains may damage the vehi-

cle body and adversely affect driv-

ing performance.

■

When replacing the tires

When removing or fitting the

wheels, tires or the tire pressure

warning valve and transmitter,

contact your Toyota dealer as the

tire pressure warning valve and

transmitter may be damaged if not

handled correctly.

Stowing the spare tire

A

500

7-2. Steps to take in an emergency

disc wheel

.

2

Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.

Tightening torque:

36.9 ft•lbf (50 N•m, 5.1 kgf•m)

3

Installing the cover.

B

WARNING

■

When stowing the compact

spare tire

Be careful not to catch fingers or

other body parts between the

compact spare tire and the body

of the vehicle.

501

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

One of the following may be the
cause of the problem:



The electronic key may not be
functioning properly.
(



P.504)



There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. (



P.259)



There may be a malfunction
in the immobilizer system.
(



P.88)



There may be a malfunction
in the steering lock system.



The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. (



P.501)

One of the following may be the
cause of the problem:



The 12-volt battery may be
discharged. (



P.506)



The 12-volt battery terminal
connections may be loose or
corroded. (



P.423)

One of the following may be the
cause of the problem:



The 12-volt battery may be
discharged. (



P.506)



One or both of the 12-volt bat-
tery terminals may be discon-
nected. (



P.423)

Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.

When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-

If the hybrid system

will not start

Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:

The hybrid system will not
start even though the cor-
rect starting procedure is
being followed (



P.231)

The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume

The interior lights and
headlights do not turn on,
or the horn does not
sound

Starting the hybrid sys-
tem in an emergency

502

7-2. Steps to take in an emergency

mally.
Do not use this starting proce-
dure except in cases of emer-
gency.

1

Pull the parking brake switch
to check that the parking
brake is set. (



P.243)

Parking brake indicator will come

on.

2

Shift the shift lever to P.

3

Turn the power switch to
ACC.

4

Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.

Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.

If you lose your keys

New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.

NOTICE

■

When an electronic key is lost

If the electronic key remains lost,

the risk of vehicle theft increases

significantly. Visit your Toyota

dealer immediately with all

remaining electronic keys that

were provided with your vehicle.

503

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises



Vehicles without spare tire

1

Remove the cover of the
emergency tire puncture
repair kit. (



P.484)

2

Pull the lever.

Pull the lever to unlock the fuel filler

door and it will be ready to open as

usual.



Vehicles with spare tire

1

Fold down the third seat.
(



P.174)

2

Remove the cover of the
compact spare tire.

3

Pull the lever.

Pull the lever to unlock the fuel filler

door and it will be ready to open as

usual.

If the fuel filler door

cannot be opened

If the fuel filler door opener
switch cannot be operated,
the following procedure can
be used to open the fuel
filler door.

Opening the fuel filler
door

504

7-2. Steps to take in an emergency

■

When the electronic key does

not work properly

●

Make sure that the smart key sys-

tem has not been deactivated in

the customization setting. If it is

off, turn the function on.

(Customizable features:



P.544)

●

Check if battery-saving mode is

set. If it is set, cancel the function.

(



P.166)

Use the mechanical key
(



P.131) in order to perform the

following operations.

1

Locks all the doors

2

Unlocks the door

■

Key linked functions

The opening and closing of the

power windows and moon roof can

be linked to key operation by a cus-

tomized setting at your Toyota

dealer.

1

Closes the windows and the
moon roof

*

(turn and hold)

2

Opens the windows and the
moon roof

*

(turn and hold)

*

: If equipped

If the electronic key

does not operate prop-

erly

If communication between
the electronic key and vehi-
cle is interrupted (



P.166)

or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.

NOTICE

■

In case of a smart key system

malfunction, or other key

related problems

Take your vehicle with all the

electronic keys provided with your

vehicle to your Toyota dealer.

Locking and unlocking
the doors

505

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

1

Ensure that the shift lever is
in P and depress the brake
pedal.

2

Touch the electronic key to
the power switch as shown in
the illustration.

When the electronic key is

detected, a buzzer sounds and the

power switch will turn to ON.
When the smart key system is

deactivated in customization set-

ting, the power switch will turn to

ACC.

3

Firmly depress the brake
pedal and check that

is

displayed on the multi-infor-
mation display.

4

Press the power switch
shortly and firmly.

In the event that the hybrid system

still cannot be started, contact your

Toyota dealer.

■

Stopping the hybrid system

Shift the shift lever to P, set the
parking brake and press the power
switch as you normally do when
stopping the hybrid system.

■

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended

that the electronic key battery be

replaced immediately when the bat-

tery is depleted. (



P.447)

■

Changing power switch modes

Release the brake pedal and press
the power switch in step

3

above.

The hybrid system does not start
and modes will be changed each
time the switch is pressed.
(



P.234)

WARNING

■

When using the mechanical

key and operating the power

windows or the moon roof (if

equipped)

Operate the power window or the

moon roof after checking to make

sure that there is no possibility of

any passenger having any of their

body parts caught in the window

or the moon roof. Also, do not

allow children to operate the

mechanical key. It is possible for

children and other passengers to

get caught in the power window or

the moon roof.

Starting the hybrid sys-
tem

506

7-2. Steps to take in an emergency

If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.

1

Vehicles with alarm: Confirm
that the electronic key is
being carried.

When connecting the jumper (or

booster) cables, depending on the

situation, the alarm may activate

and the doors locked. (



P.90)

2

Open the hood (



P.413) and

fuse box cover.

Push claw

,

and

to com-

pletely release the lock, and then lift

up the cover.

3

Open the exclusive jump
starting terminal cover.

4

Connect a positive jumper cable clamp to

on your vehicle and

connect the clamp on the other end of the positive cable to

on

the second vehicle. Then, connect a negative cable clamp to

If the 12-volt battery is

discharged

The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your
Toyota dealer or a qualified
repair shop.

Restarting the hybrid sys-
tem

A

B

C

A

B

C

507

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

on the second vehicle and connect the clamp at the other end of
the negative cable to

.

Exclusive jump starting terminal (your vehicle)

Positive (+) battery terminal (second vehicle)

Negative (-) battery terminal (second vehicle)

Solid, stationary, unpainted metallic point away from the exclu-
sive jump starting terminal and any moving parts as shown in the
illustration

5

Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.

6

Open and close any of the
doors of your vehicle with the
power switch OFF.

7

Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.

8

Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.

9

Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.

10

Close the exclusive jump

starting terminal cover, and
reinstall the fuse box cover to
its original position.

Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as

D

A

B

C

D

508

7-2. Steps to take in an emergency

possible.

■

Starting the hybrid system

when the 12-volt battery is dis-

charged

The hybrid system cannot be

started by push-starting.

■

To prevent 12-volt battery dis-

charge

●

Turn off the headlights and the

audio system while the hybrid sys-

tem is off.

●

Turn off any unnecessary electri-

cal components when the vehicle

is running at a low speed for an

extended period, such as in heavy

traffic.

■

When the 12-volt battery is

removed or discharged

●

Information stored in the ECU is

cleared. When the 12-volt battery

is depleted, have the vehicle

inspected at your Toyota dealer.

●

Some systems may require initial-

ization. (



P.554)

■

When removing the 12-volt bat-

tery terminals

When the 12-volt battery terminals

are removed, the information stored

in the ECU is cleared. Before

removing the 12- volt battery termi-

nals, contact your Toyota dealer.

■

Charging the 12-volt battery

The electricity stored in the 12-volt

battery will discharge gradually even

when the vehicle is not in use, due

to natural discharge and the drain-

ing effects of certain electrical appli-

ances. If the vehicle is left for a long

time, the 12-volt battery may dis-

charge, and the hybrid system may

be unable to start. (The 12-volt bat-

tery recharges automatically while

the hybrid system is operating.)

■

When recharging or replacing

the 12-volt battery

●

In some cases, it may not be pos-

sible to unlock the doors using the

smart key system when the 12-

volt battery is discharged. Use the

wireless remote control or the

mechanical key to lock or unlock

the doors.

●

The hybrid system may not start

on the first attempt after reinstall-

ing the 12-volt battery. In that

case, start the hybrid system in

the same manner as when the

electronic key does not operate

properly (



P.505). This is not a

malfunction, as the hybrid system

will start normally on the second

attempt.

●

The power switch mode is memo-

rized by the vehicle. When the 12-

volt battery is reconnected, the

system will return to the mode it

was in before the 12-volt battery

was discharged. Before discon-

necting the 12-volt battery, turn

the power switch off.

If you are unsure what mode the

power switch was in before the

12-volt battery discharged, be

especially careful when recon-

necting the 12-volt battery.

■

When replacing the 12-volt bat-

tery

●

Use a 12-volt battery that con-

forms to European regulations.

Use a battery that the case size is

same as the previous one (LN2),

20 hours rate capacity (20HR) is

equivalent (60Ah) or greater, and

performance rating (CCA) is

equivalent (563A) or greater.

• If the sizes differ, the 12-volt bat-

tery cannot be properly secured.

• If the 20 hour rate capacity is low,

even if the time period where the

vehicle is not used is a short time,

the 12-volt battery may discharge

and hybrid system may not be

able to start.

●

Use a 12-volt battery with a han-

dle. If a 12-volt battery without a

handle is used, removal is more

difficult.

●

When removing the 12-volt bat-

509

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

tery:



P.423

●

After exchanging, firmly attach the

following items to the exhaust hole

of the 12-volt battery.

• Use the exhaust hose that was

attached to the 12-volt battery

before exchanging and confirm

that it is firmly connected to the

hole section of the vehicle.

• Use the exhaust hole plug

included with the 12-volt battery

exchanged or the one installed on

the battery prior to the exchange.

(Depending on the 12-volt battery

to be exchanged, the exhaust hole

may be plugged.)

For details, consult your Toyota
dealer.

Exhaust hole

Exhaust hose

Hole section of the vehicle

WARNING

■

When removing the battery

terminals

Always remove the negative (-)

terminal first. If the positive (+) ter-

minal contacts any metal in the

surrounding area when the posi-

tive (+) terminal is removed, a

spark may occur, leading to a fire

in addition to electrical shocks

and death or serious injury.

C

B A

A

B

C

■

Avoiding 12-volt battery fires

or explosions

Observe the following precautions

to prevent accidentally igniting the

flammable gas that may be emit-

ted from the 12-volt battery:

●

Make sure each jumper cable is

connected to the correct termi-

nal and that it is not unintention-

ally in contact with any other

than the intended terminal.

●

Do not allow the other end of

the jumper cable connected to

the “+” terminal to come into

contact with any other parts or

metal surfaces in the area, such

as brackets or unpainted metal.

●

Do not allow the + and - clamps

of the jumper cables to come

into contact with each other.

●

Do not smoke, use matches,

cigarette lighters or allow open

flame near the 12-volt battery.

■

12-volt battery precautions

The 12-volt battery contains poi-

sonous and corrosive acidic elec-

trolyte, while related parts contain

lead and lead compounds.

Observe the following precautions

when handling the 12-volt battery:

●

When working with the 12-volt

battery, always wear safety

glasses and take care not to

allow any battery fluids (acid) to

come into contact with skin,

clothing or the vehicle body.

●

Do not lean over the 12-volt bat-

tery.

●

In the event that battery fluid

comes into contact with the skin

or eyes, immediately wash the

affected area with water and

seek medical attention.

Place a wet sponge or cloth

over the affected area until

medical attention can be

received.

510

7-2. Steps to take in an emergency

WARNING

●

Always wash your hands after

handling the 12-volt battery sup-

port, terminals, and other bat-

tery-related parts.

●

Do not allow children near the

12-volt battery.

■

After recharging the 12-volt

battery

Have the 12-volt battery

inspected at your Toyota dealer

as soon as possible.

If the 12-volt battery is deteriorat-

ing, continued use may cause the

12-volt battery to emit a malodor-

ous gas, which may be detrimen-

tal to the health of passengers.

■

When replacing the 12-volt

battery

●

For information regarding 12-

volt battery replacement, con-

tact your Toyota dealer.

●

After exchanging, securely

attach the exhaust hose and

exhaust hole plug to the

exhaust hole of the exchanged

12-volt battery. If not properly

installed, gases (hydrogen) may

leak into the vehicle interior, and

there is the possible danger of

the gas igniting and exploding.

NOTICE

■

When handling jumper cables

When connecting the jumper

cables, ensure that they do not

become entangled in the cooling

fan, etc.

■

To prevent damaging the

vehicle

The exclusive jump starting termi-

nal is to be used when charging

the 12-volt battery from another

vehicle in an emergency. It cannot

be used to jump start another

vehicle.

511

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

■

If the engine coolant tem-
perature gauge enters the
red zone or “Engine Cool-
ant Temp High Stop in a
Safe Place See Owner’s
Manual” is shown on the
multi-information display

1

Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.

2

If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.

3

After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.

Radiator

Cooling fan

If a large amount of coolant leaks,

immediately contact your Toyota

dealer.

4

The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.

Reservoir

“FULL” line

If your vehicle over-

heats

The following may indicate
that your vehicle is over-
heating.



The needle of the engine
coolant temperature gauge
(



P.97, 101) enters the red

zone, or a loss of hybrid
system power is experi-
enced. (For example, the
vehicle speed does not
increase.)



“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.



Steam comes out from
under the hood.

Correction procedures

A

B

A

B

512

7-2. Steps to take in an emergency

“LOW” line

5

Add coolant if necessary.

Water can be used in an emer-

gency if engine coolant is unavail-

able.

6

Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.

The fan operates when the air con-

ditioning system is turned on imme-

diately after a cold start. Confirm

that the fan is operating by check-

ing the fan sound and air flow. If it is

difficult to check these, turn the air

conditioning system on and off

repeatedly. (The fan may not oper-

ate in freezing temperatures.)

7

If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.

8

Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-infor-
mation display.

If the message does not disappear:

Stop the hybrid system and contact

your Toyota dealer.
If the message is not displayed:

Have the vehicle inspected at the

nearest Toyota dealer.

■

If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display

1

Stop the vehicle in a safe
place.

2

Stop the hybrid system and
carefully lift the hood.

3

After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.

Radiator

Cooling fan

If a large amount of coolant leaks,

immediately contact your Toyota

dealer.

4

The coolant level is satisfac-
tory if it is between the

C

A

B

513

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

“FULL” and “LOW” lines on
the reservoir.

Reservoir

“FULL” line

“LOW” line

5

Add coolant if necessary.

Water can be used in an emer-

gency if power control unit coolant

is unavailable.

6

After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check for the
multi-information display.

If the message does not disappear:

Stop the hybrid system and contact

your Toyota dealer.
If the message is not displayed:

The hybrid system temperature has

dropped and the vehicle may be

driven normally.
However, if the message appears

again frequently, contact your

Toyota dealer.

A

B

C

WARNING

■

When inspecting under the

hood of your vehicle

Observe the following precau-

tions.

Failure to do so may result in seri-

ous injury such as burns.

●

If steam is seen coming from

under the hood, do not open the

hood until the steam has sub-

sided. The engine compart-

ment may be very hot.

●

After the hybrid system has

been turned off, check that the

“READY” indicator is off.

When the hybrid system is oper-

ating, the gasoline engine may

automatically start, or the cool-

ing fan may suddenly operate

even if the gasoline engine

stops. Do not touch or approach

rotating parts such as the fan,

which may lead to fingers or

clothing (especially a tie, a scarf

or a muffler) getting caught,

resulting in serious injury.

●

Do not loosen the coolant reser-

voir cap while the hybrid system

and radiator are hot.

High temperature steam or

coolant could spray out.

NOTICE

■

When adding engine/power

control unit coolant

Add coolant slowly after the

hybrid system has cooled down

sufficiently. Adding cool coolant to

a hot hybrid system too quickly

can cause damage to the hybrid

system.

514

7-2. Steps to take in an emergency

1

Stop the hybrid system. Set
the parking brake and shift
the shift lever to P.

2

Remove the mud, snow or
sand from around the stuck
tire.

3

Place wood, stones or some
other material to help provide
traction under the tires.

4

Restart the hybrid system

5

Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.

■

When it is difficult to free the

vehicle

Press

to turn off TRAC.

(



P.336)

NOTICE

■

To prevent damage to the

cooling system

Observe the following precau-

tions:

●

Avoid contaminating the coolant

with foreign matter (such as

sand or dust, etc.).

●

Do not use any coolant additive.

If the vehicle becomes

stuck

Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:

Recovering procedure

515

7-2. Steps to take in an emergency

7

Whe

n tr

ouble

a

rises

WARNING

■

When attempting to free a

stuck vehicle

If you choose to push the vehicle

back and forth to free it, make

sure the surrounding area is clear

to avoid striking other vehicles,

objects or people. The vehicle

may also lunge forward or lunge

back suddenly as it becomes free.

Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift

lever with the accelerator pedal

depressed.
This may lead to unexpected

rapid acceleration of the vehicle

that may cause an accident

resulting in death or serious

injury.

NOTICE

■

To avoid damaging the trans-

mission and other compo-

nents

●

Avoid spinning the wheels and

depressing the accelerator

pedal more than necessary.

●

If the vehicle remains stuck

even after these procedures are

performed, the vehicle may

require towing to be freed.

516

7-2. Steps to take in an emergency

517

8

8

Vehicle

specifications

Vehicle specifications

8-1. Specifications

Maintenance data (fuel, oil

level, etc.). . . . ..

518

Fuel information . . ..

528

Tire information . . ...

530

8-2. Customization

Customizable features

540

8-3. Initialization

Items to initialize . . .

554

518

8-1. Specifications

8-1.Specifications

Maintenance data (fuel, oil level, etc.)

Dimensions and weights

Overall length

203.7 in. (5175 mm)

*2

204.1 in. (5185 mm)

*3

Overall width

78.5 in. (1995 mm)

Overall height

*1

68.5 in. (1740 mm)

*5

69.7 in. (1770 mm)

*6

Wheelbase

120 in. (3060 mm)

Front tread

67.7 in. (1720 mm)

Rear tread

68.5 in. (1740 mm)

Vehicle capacity weight
(Occupants + luggage)

1170 lb (530 kg)

*7

1190 lb (540 kg)

*8

1235 lb (560 kg)

*9

1255 lb (570 kg)

*10

1375 lb (625 kg)

*11

1420 lb (645 kg)

*12

Trailer Weight Rating (TWR)
(Trailer weight + cargo weight)

(with towing package

*13

)

3500 lb. (1585 kg)

*1

: Unladen vehicle

*2

: Except for AXLH40L-PNXSHA and AXLH45L-PNXSHA models

*4

*3

: For AXLH40L-PNXSHA and AXLH45L-PNXSHA models

*4

*4

: The model code is indicated on the Certification Label. For details, see

“Vehicle identification” below.

*5

: Vehicles without roof rails

*6

: Vehicles with roof rails

519

8-1. Specifications

8

Vehicle

specifications

■

Vehicle identification num-
ber

The vehicle identification num-
ber (VIN) is the legal identifier
for your vehicle. This is the pri-
mary identification number for
your Toyota. It is used in regis-
tering the ownership of your
vehicle.
This number is stamped on the
top left of the instrument panel.

This number is also on the Certi-
fication Label.

*7

: For AXLH40L-PNXLHA model

*4

with vacuum cleaner, refrigerator, and

spare tire

*8

: For AXLH40L-PNXLHA model

*4

without vacuum cleaner, AXLH40L-

PNXLHA model

*4

with vacuum cleaner, refrigerator, and tire puncture

repair kit, AXLH40L-PNXSHA model

*4

, and AXLH45L-PNXLHA

model

*4

with vacuum cleaner

*9

: For AXLH40L-PNXLHA model

*4

with vacuum cleaner and without

refrigerator, AXLH45L-PNXLHA model

*4

without vacuum cleaner,

AXLH45L-PNXSHA model

*4

and AXLH45L-PNXXHA model

*4

*10

: For AXLH40L-PNXXHA model

*4

*11

: For AXLH45L-PPXEHA model

*4

*12

: For AXLH40L-PPXEHA and AXLH40L-PPXXHA models

*4

*13

: The towing package is required.

Toyota does not recommend towing with this vehicle without the tow-
ing package.

Seating capacity

Seating capacity

Without second center seat With second center seat

7 (Front 2, Rear 5)

8 (Front 2, Rear 6)

Vehicle identification

520

8-1. Specifications

■

Engine number

The engine number is stamped

on the engine block as shown.



Front

Engine

Model

2.5 L 4-cylinder (A25A-FXS)

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44



4.07 in. (87.5



103.4 mm)

Displacement

151.8 cu. in. (2487 cm

3

)

Valve clearance

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane Rating

87 (Research Octane Number 91) or
higher

Fuel tank capacity (Reference) 18 gal. (68.2 L, 15 Imp.gal.)

Electric motor (traction motor)

Type

Permanent magnet synchronous motor

Maximum output

134 kW

Maximum torque

199 ft•lbf (270 N•m, 27.5 kgf•m)

521

8-1. Specifications

8

Vehicle

specifications



Rear (AWD models)

■

Oil capacity (Drain and refill



reference

*

)

*

: The engine oil capacity is a refer-

ence quantity to be used when
changing the engine oil. Warm up
and turn off the hybrid system,
wait more than 5 minutes, and
check the oil level on the dipstick.

■

Engine oil selection

“Toyota Genuine Motor Oil” is
used in your Toyota vehicle.
Use Toyota approved “Toyota
Genuine Motor Oil” or equiva-
lent to satisfy the following
grade and viscosity.
Oil grade:

API SN/RC multigrade engine
oil
Recommended viscosity:
SAE 0W-16
SAE 0W-16 is the best choice
for good fuel economy and good
starting in cold weather.
If SAE 0W-16 is not available,
SAE 0W-20 oil may be used.
However, it must be replaced
with SAE 0W-16 at the next oil
change.

Type

Permanent magnet synchronous motor

Maximum output

40 kW

Maximum torque

89.2 ft•lbf (121 N•m, 12.3 kgf•m)

Hybrid battery (traction battery)

Type

Nickel-Metal hydride battery

Voltage

7.2 V/module

Capacity

6.5 Ah (3HR)

Quantity

40 modules

Nominal voltage

288 V

Lubrication system

With filter

4.8 qt. (4.5 L, 4.0 Imp.
qt.)

Without fil-
ter

4.4 qt. (4.2 L, 3.7 Imp.
qt.)

522

8-1. Specifications

Outside temperature

Oil viscosity (0W-16 is explained
here as an example):
• The 0W in 0W-16 indicates

the characteristic of the oil
which allows cold startability.
Oils with a lower value before
the W allow for easier starting
of the engine in cold weather.

• The 16 in 0W-16 indicates the

viscosity characteristic of the
oil when the oil is at high tem-
perature. An oil with a higher
viscosity (one with a higher
value) may be better suited if

the vehicle is operated at high
speeds, or under extreme
load conditions.

How to read oil container label:
API registered mark is added to
some oil containers to help you
select the oil you should use.

*

: The coolant capacity is the quantity of reference.

If replacement is necessary, contact your Toyota dealer.

A

Cooling system

Capacity

*

Gasoline engine

11.4 qt. (10.8 L, 9.5 Imp. qt.)

Power control unit 2.0 qt. (1.9 L, 1.7 Imp. qt.)

Coolant type

Use either of the following:



“Toyota Super Long Life Coolant”



Similar high-quality ethylene gly-
colbased non-silicate, non-amine,
non-nitrite, and non-borate cool-
ant with long-life hybrid organic
acid technology

Do not use plain water alone.

Ignition system (spark plug)

Make

DENSO FC16HR-Q8

Gap

0.031 in. (0.8 mm)

523

8-1. Specifications

8

Vehicle

specifications

*

: The fluid capacity is the quantity of reference.

If replacement is necessary, contact your Toyota dealer.

*

: The fluid capacity is the quantity of reference.

If replacement is necessary, contact your Toyota dealer.

NOTICE

■

Iridium-tipped spark plugs

Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.

Electrical system (12-volt Battery)

Open voltage at 68°F (20°C):

12.0 V or higher
(Turn the power switch to OFF and turn on
the high beam headlights for 30 seconds.)
If the voltage is lower than the standard
value, charge the battery.

Charging rates

5 A max.

Hybrid transmission

Fluid capacity

*

4.6 qt. (4.4 L, 3.9 Imp.qt.)

Fluid type

Toyota Genuine ATF WS

NOTICE

■

Hybrid transmission fluid type

Using transmission fluid other than the above type may cause abnormal

noise or vibration, or ultimately damage the transmission of your vehicle.

Rear differential (rear electric motor) (AWD models)

Fluid capacity

*

1.8 qt. (1.7 L, 1.5 Imp.qt.)

Fluid type

Toyota Genuine ATF WS

NOTICE

■

Transmission fluid type

Using transmission fluid other than the above type may cause abnormal

noise or vibration, or ultimately damage the transmission of your vehicle.

524

8-1. Specifications

*1

:Minimum pedal clearance when depressed with a force of 67.4 lbf (300

N, 30.6 kgf) while the hybrid system is operating.

*2

:Make sure to confirm that the brake system warning light (yellow) does

not illuminate. (If the brake system warning light illuminates, refer to
P.466)

Brakes

Pedal clearance

*1

4.17 in. (106 mm) Min.

Pedal free play

0.04



0.24 in. (1.0



6.0 mm)

Brake pad wear limit

0.04 in. (1.0 mm)

Parking brake indicator

*2

When pulling the parking brake switch for
1 to 4 seconds: turns on
When pushing the parking brake switch for
1 to 4 seconds: turns off

Fluid type

FMVSS No.116 DOT 3 or SAE J1703
FMVSS No.116 DOT 4 or SAE J1704

Steering

Free play

Less than 1.2 in. (30 mm)