Toyota Highlander Hybrid (2020 year). Manual in english — part 3

152

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

WARNING

■

Caution regarding interfer-

ence with electronic devices

●

People with implantable car-

diac pacemakers, cardiac

resynchronization ther-

apy-pacemakers or implantable

cardioverter defibrillators should

keep away from the smart key

system antennas. (



P.146) The

radio waves may affect the

operation of such devices. If

necessary, the entry function

can be disabled. Ask your Toy-

ota dealer for details, such as

the frequency of radio waves

and timing of the emitted radio

waves. Then, consult your doc-

tor to see if you should disable

the entry function.

●

Users of any electrical medical

device other than implantable

cardiac pacemakers, cardiac

resynchronization ther-

apy-pacemakers or implantable

cardioverter defibrillators should

consult the manufacturer of the

device for information about its

operation under the influence of

radio waves. Radio waves could

have unexpected effects on the

operation of such medical

devices.

Ask your Toyota dealer for details

on disabling the entry function.

153

3-3. Adjusting the seats

HIGHLANDER HV_U

3

Before driv

ing

3-3.Adjusting the seats



Manual seat

Seat position adjustment
lever
Seatback angle adjustment
lever



Power seat

Seat position adjustment
switch
Seatback angle adjustment
switch
Seat cushion (front) angle
adjustment switch (driver’s
side only)

Vertical height adjustment
switch (driver’s side only)
Lumbar support adjustment
switch (driver’s side only)

■

When adjusting the seat

Take care when adjusting the seat

so that the head restraint does not

touch the ceiling.

Front seats

Adjustment procedure

WARNING

■

When adjusting the seat posi-

tion

●

Take care when adjusting the

seat position to ensure that

other passengers are not

injured by the moving seat.

●

Do not put your hands under the

seat or near the moving parts to

avoid injury. Fingers or hands

may become jammed in the

seat mechanism.

●

Make sure to leave enough

space around the feet so they

do not get stuck.

■

Seat adjustment

●

Be careful that the seat does

not hit passengers or luggage.

●

To reduce the risk of sliding

under the lap belt during a colli-

sion, do not recline the seat

more than necessary.

If the seat is too reclined, the lap

belt may slide past the hips and

apply restraint forces directly to

the abdomen, or your neck may

contact the shoulder belt, increas-

ing the risk of death or serious

injury in the event of an accident.
Adjustments should not be made

while driving as the seat may

unexpectedly move and cause

the driver to lose control of the

vehicle.

154

3-3. Adjusting the seats

HIGHLANDER HV_U

WARNING

●

Manual seat only: After adjust-

ing the seat, make sure that the

seat is locked in position.

Rear seats

The seat position and seat-
back angle can be adjusted,
and the seatback can be
folded by operating a seat-
back angle adjustment
lever.

WARNING

■

Seat adjustment

●

To reduce the risk of sliding

under the lap belt during a colli-

sion, do not recline the seat

more than necessary.

If the seat is too reclined, the lap

belt may slide past the hips and

apply restraint forces directly to

the abdomen, or your neck may

contact the shoulder belt, increas-

ing the risk of death or serious

injury in the event of an accident.
Adjustments should not be made

while driving as the seat may

unexpectedly move and cause

the driver to lose control of the

vehicle.

●

Be careful that the seat does

not hit passengers or luggage.

●

Be careful not to get your hands

or feet caught in the seat.

■

After adjusting or returning

the seats

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

●

Make sure that the seat and

seatback are securely locked in

position by lightly rocking them

back and forth.

●

Check that the seat belts are

not twisted or caught in the

seatback.

155

3-3. Adjusting the seats

HIGHLANDER HV_U

3

Before driv

ing

■

Second seats



8-seat models

Seatback angle adjustment
lever
Seat position adjustment
lever

WARNING

■

When folding the rear seat-

backs down

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

●

Do not fold the seatbacks down

while driving.

●

Stop the vehicle on level

ground, set the parking brake

and shift the shift lever to P.

●

Do not allow anyone to sit on a

folded seatback or in the lug-

gage compartment while driv-

ing.

●

Do not allow children to enter

the luggage compartment.

●

Do not fold down a rear seat-

back when there are passen-

gers sitting in the rear seats or

when there is luggage placed

on the rear seats.

●

Be careful not to catch your

hand when folding the rear seat-

backs.

Adjustment procedure

156

3-3. Adjusting the seats

HIGHLANDER HV_U



7-seat models

Seatback angle adjustment
lever
Seat position adjustment
lever

■

Third seats

Seatback angle adjustment
lever

■

When entering/exiting the
vehicle

Pull the seatback angle adjust-
ment lever or to tilt the
seatback forward and then slide
the seat forward.

Make sure that the second seat is
free of passengers and obstruc-
tions before operating the lever.

■

After passengers have
entered/exited the vehicle

Lift up the seatback and slide
the seat backward until it locks.

■

Before folding down the
second seats

1

Stow the armrest. (



P.376)

Moving a second seat for
third seat access

Folding down the second
seats

157

3-3. Adjusting the seats

HIGHLANDER HV_U

3

Before driv

ing

2

Stow the second seat belt
buckles.

3

Pass the outer seat belts
through the seat belt hangers
and secure the seat belt
plates.

This prevents the shoulder belts

from being damaged.

4

Lower the head restraints to
the lowest position. (



P.162)

■

Folding down the second
seats

1

Pull the seatback angle
adjustment lever or to
tilt the seatback forward.

Each seatback may be folded sep-

arately.

2

Pull the seatback folding
lever to unlock the seatback.
The seatback will be folded
down.

■

After folding down the sec-
ond seats

Slide the folded second seats
backward until they lock.

158

3-3. Adjusting the seats

HIGHLANDER HV_U

■

Returning the second seats

Lift up the seatbacks until they
lock.

Remove the secured seat belts
from the seat belt hangers before
using them.

■

Before folding down the
third seats

1

Stow the third seat belt buck-
les.

2

Pass the outer seat belts
through the seat belt hangers
and secure the seat belt
plates.

This prevents the shoulder belts

from being damaged.

3

Lower the center head
restraint to the lowest posi-
tion. (



P.162)

■

Folding down the third
seats

While pulling the the seatback
angle adjustment lever, fold
down the seatbacks.

The outer head restraints will fold
forward.

■

Returning the third seats

1

Returning the seatbacks



From inside

Lift up the seatbacks until they lock.

Folding down the third
seats

159

3-3. Adjusting the seats

HIGHLANDER HV_U

3

Before driv

ing



From outside

Pull the straps and raise the seat-
backs until they lock.
After using either strap, use the vel-
cro on the strap to attach it to the
seatback.

2

Returning the outer head
restraints.

Remove the secured seat belts

from the seat belt hangers before

using them.

*

: If equipped

1

Check that the shift lever is in
P.

2

Turn the power switch to ON.

3

Adjust the driver’s seat, out-
side rear view mirrors and
head-up display (if equipped)
to the desired positions.

4

While pressing the “SET” but-
ton, or within 3 seconds after
the “SET” button is pressed,
press button “1” or “2” until
the buzzer sounds.

If the selected button has already

been preset, the previously

recorded position will be overwrit-

Driving position mem-

ory

*

This feature automatically
adjusts the driver’s seat,
outside rear view mirrors
and head-up display (if
equipped) to suit your pref-
erences.

Two different driving posi-
tions can be recorded into
memory.

Each electronic key can be
registered to recall your pre-
ferred driving position.

Recording a driving posi-
tion into memory

160

3-3. Adjusting the seats

HIGHLANDER HV_U

ten.

■

Seat positions that can be

memorized

The adjusted positions other than

the position adjusted by lumbar sup-

port switch can be recorded.

■

In order to correctly use the

driving position memory func-

tion

If a seat position is already in the

furthest possible position and the

seat is operated in the same direc-

tion, the recorded position may be

slightly different when it is recalled.

1

Check that the shift lever is in
P.

2

Turn the power switch to ON.

3

Press one of the buttons for
the driving position you want

to recall until the buzzer
sounds.

■

To stop the position recall oper-

ation part-way through

Perform any of the following opera-

tions:

●

Press the “SET” button.

●

Press button “1” or “2”.

●

Operate any of the seat adjust-

ment switches (only cancels seat

position recall).

■

Operating the driving position

memory after turning the power

switch off

Recorded seat positions can be

activated up to 180 seconds after

the driver’s door is opened and

another 60 seconds after it is closed

again.

■

Registering procedure

Record your driving position to
button “1” or “2” before perform-
ing the following:
Carry only the key you want to
register, and then close the
driver’s door.

WARNING

■

Seat adjustment caution

Take care during seat adjustment

so that the seat does not strike

the rear passenger or squeeze

your body against the steering

wheel.

Recalling a driving posi-
tion

Registering/cancel-
ing/recall a driving posi-
tion to an electronic key
(memory recall function)

161

3-3. Adjusting the seats

HIGHLANDER HV_U

3

Before driv

ing

If 2 or more keys are in the vehicle,
the driving position cannot be
recorded properly.

1

Check that the shift lever is in
P.

2

Turn the power switch to ON.

3

Recall the driving position
that you want to record.

4

While pressing the recalled
button, press and hold the
door lock switch (either lock
or unlock) until the buzzer
sounds.

If the button could not be regis-

tered, the buzzer sounds continu-

ously for approximately 3 seconds.

■

Cancelation procedure

Carry only the key you want to
cancel and then close the
driver’s door.

If 2 or more keys are in the vehicle,
the driving position cannot be can-
celed properly.

1

Turn the power switch to ON.

2

While pressing the “SET” but-
ton, press and hold the door
lock switch (either lock or
unlock) until the buzzer
sounds twice.

If the button could not be canceled,

the buzzer sounds continuously for

approximately 3 seconds.

■

Recall procedure

Make sure that the doors are
locked before recalling the driv-
ing position. Carry the electronic
key that has been registered to
the driving position, and then
unlock and open the driver’s
door using the smart key system
or wireless remote control.

The driving position will move to the
recorded position.
If the driving position is in a position
that has already been recorded, the
seat and outside rear view mirrors
will not move.

■

Recalling the driving position

using the memory recall func-

tion

●

Different driving positions can be

registered for each electronic key.

Therefore, the driving position that

is recalled may be different

depending on the key being car-

ried.

●

If a door other than the driver’s

door is unlocked with the smart

key system, the driving position

cannot be recalled. In this case,

press the driving position button

which has been set.

■

Customization

Some functions can be customized.

(



P.526)

162

3-3. Adjusting the seats

HIGHLANDER HV_U

■

Front seats

1

Up

Pull the head restraints up.

2

Down

Push the head restraint down while
pressing the lock release button

.

■

Second seats

1

Up

Pull the head restraints up.

2

Down

Push the head restraint down while
pressing the lock release button

.

■

Third center seat

1

Up

Pull the head restraints up.

2

Down

Push the head restraint down while
pressing the lock release button

.

■

Adjusting the height of the head

restraints

Head restraints

Head restraints are provided
for all seats.

WARNING

■

Head restraint precautions

Observe the following precautions

regarding the head restraints.

Failure to do so may result in

death or serious injury.

●

Use the head restraints

designed for each respective

seat.

●

Adjust the head restraints to the

correct position at all times.

●

After adjusting the head

restraints, push down on them

and make sure they are locked

in position.

●

Do not drive with the head

restraints removed.

Adjusting a head restraint

163

3-3. Adjusting the seats

HIGHLANDER HV_U

3

Before driv

ing

Make sure that the head restraints

are adjusted so that the center of

the head restraint is closest to the

top of your ears.

■

Adjusting the third center seat

head restraint

Always raise the head restraint one

level from the stowed position when

using.

■

When using the outboard third

seats

If a head restraint is folded forward,

make sure to return it to the upright

position. (



P.158)

Pull the head restraint up while
pressing the lock release button

.

If the head restraint touches the
ceiling, making the removal difficult,
change the seat height or angle.
(



P.153, 154)



Front seats



Second seats



Third center seat

Align the head restraint with the
installation holes and push it
down to the lock position.
Press and hold the lock release
button when lowering the
head restraint.



Front seats

Removing the head
restraints

Installing the head
restraints

164

3-3. Adjusting the seats

HIGHLANDER HV_U



Second seats



Third center seat

165

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

3

Before driv

ing

3-4.Adjusting the steering wheel and mirrors

1

Hold the steering wheel and
push the lever down.

2

Adjust to the ideal position by
moving the steering wheel
horizontally and vertically.

After adjustment, pull the lever up

to secure the steering wheel.

Press on or close to the

mark.

Steering wheel

Adjustment procedure

WARNING

■

Caution while driving

Do not adjust the steering wheel

while driving.

Doing so may cause the driver to

mishandle the vehicle and cause

an accident, resulting in death or

serious injury.

■

After adjusting the steering

wheel

Make sure that the steering wheel

is securely locked.

Otherwise, the steering wheel

may move suddenly, possibly

causing an accident, and resulting

in death or serious injury. Also,

the horn may not sound if the

steering wheel is not securely

locked.

Sounding the horn

166

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

*

: If equipped

The height of the rear view mir-
ror can be adjusted to suit your
driving posture.
Adjust the height of the rear
view mirror by moving it up and
down.



Manual anti-glare inside rear
view mirror

Reflected light from the head-
lights of vehicles behind can be
reduced by operating the lever.

Normal position
Anti-glare position



Auto anti-glare inside rear
view mirror

Responding to the level of
brightness of the headlights of
vehicles behind, the reflected
light is automatically reduced.
Turn the automatic anti-glare
function mode on/off

When the automatic anti-glare func-
tion is in ON mode, the indicator

illuminates. The function will set to
ON mode each time the power
switch is turned to ON.
Pressing the button turns the func-
tion to OFF mode. (The indicator

also turns off.)

Inside rear view mir-

ror

*

The rear view mirror’s posi-
tion can be adjusted to
enable sufficient confirma-
tion of the rear view.

Adjusting the height of
rear view mirror

WARNING

■

Caution while driving

Do not adjust the position of the

mirror while driving.

Doing so may lead to mishandling

of the vehicle and cause an acci-

dent, resulting in death or serious

injury.

Anti-glare function

167

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

3

Before driv

ing

■

To prevent sensor error (vehi-

cles with auto anti-glare inside

rear view mirror)

To ensure that the sensors operate

properly, do not touch or cover

them.

*

: If equipped

Digital Rearview Mir-

ror

*

The Digital Rearview Mirror
is a system that uses the
camera on the rear of the
vehicle and displays its
image on the display of the
Digital Rearview Mirror.

The Digital Rearview Mirror
can be changed between
optical mirror mode and dig-
ital mirror mode by operat-
ing the lever.

The Digital Rearview Mirror
allows the driver to see the
rear view despite obstruc-
tions, such as the head
restraints or luggage, ensur-
ing rear visibility. Also, the
rear seats are not displayed
and privacy of the passen-
gers is enhanced.

WARNING

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

■

Before using the Digital Rear-

view Mirror

●

Make sure to adjust the mirror

before driving. (



P.169)

• Change to optical mirror mode

and adjust the position of the

Digital Rearview Mirror so that

the area behind your vehicle

can be viewed properly.

168

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

Camera indicator

Indicates that the camera is operat-
ing normally.

Icon display area

Displays icons, adjusting gauge,
etc. (



P.169)

Select button

Press to change the setting of the
item you want to adjust.

Menu button

Press to display the icon display
area and select the item you want
to adjust.

Lever

Operate to change between digital
mirror mode and optical mirror
mode.

Operate the lever to change
between digital mirror mode and
optical mirror mode.

1

Digital mirror mode

Displays an image of the area
behind the vehicle.

will illuminate in this mode.

2

Optical mirror mode

Turns off the display of the Digital
Rearview Mirror allows it to be used
as an optical mirror.

■

Digital mirror mode operating

condition

The power switch is turned to ON.
When the power switch is changed

from ON to OFF or ACC, the image

will disappear after several seconds.

■

When using the Digital Rear-

view Mirror in digital mirror

mode

●

If it is difficult to see the displayed

image due to light reflected off the

Digital Rearview Mirror, the cam-

era being dirty, or if lights of a

vehicle behind your vehicle or the

displayed image are bothering

you, change to optical mirror

mode.

●

When the back door is open, the

Digital Rearview Mirror image may

not display properly. Before driv-

ing, make sure the back door is

WARNING

• Change to digital mirror mode

and adjust the display settings.

●

As the range of the image dis-

played by the Digital Rearview

Mirror is different from that of

the optical mirror, make sure to

check this difference before

driving.

System components

Changing modes

169

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

3

Before driv

ing

closed.

●

If the display is difficult to see due

to reflected light, close the sun-

shade for the moon roof or the

electronic sunshade for the pan-

oramic moon roof.

●

Any of the following conditions

may occur when driving in the

dark, such as at night. None of

them indicates that a malfunction

has occurred.

• Colors of objects in the displayed

image may differ from their actual

color.

• Depending on the height of the

lights of the vehicle behind, the

area around the vehicle may

appear white and blurry.

• Automatic image adjustment for

brighter surrounding image may

cause flickering.

If it is difficult to see the displayed
image or flickering bothers you,
change to optical mirror mode.

●

The Digital Rearview Mirror may

become hot while it is in digital

mirror mode.

This is not a malfunction.

●

Depending on your physical con-

dition or age, it may take longer

than usual to focus on the dis-

played image. In this case,

change to optical mirror mode.

●

Do not let passengers stare at the

displayed image when the vehicle

is being driven, as doing so may

cause motion sickness.

■

When the system malfunctions

If the symbol shown in the illustra-

tion is displayed when using the

Digital Rearview Mirror in digital mir-

ror mode, the system may be mal-

functioning. The symbol will

disappear in a few seconds. Oper-

ate the lever, change to optical mir-

ror mode and have the vehicle

inspected by your Toyota dealer.

■

Adjusting the mirror height

The height of the rear view mir-
ror can be adjusted to suit your
driving posture.
Change to optical mirror mode,
adjusting the height of the rear
view mirror by moving it up and
down.

■

Display settings (digital mir-
ror mode)

Settings of the display in the dig-
ital mirror mode, on/off operation
of the automatic anti-glare func-
tion, etc. can be changed.

1

Press the menu button.

Adjusting the mirror

170

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

The icons will be displayed.

2

Press the menu button
repeatedly and select the
item you want to adjust.

3

Press

or

to

change the setting.

The icons will disappear if a button

is not operated for approximately 5

seconds or more.

*

: This is a function for the optical

mirror mode, however, the setting
can also be changed while using
the digital mirror mode.

■

Enabling/disabling the
automatic anti-glare func-
tion (optical mirror mode)

The automatic anti-glare func-
tion in the optical mirror mode
can be enabled/disabled. The
setting can be changed in both
the digital mirror mode and the
optical mirror mode.



When using the digital mirror
mode



P.169



When using the optical mirror
mode

1

Press the menu button.

The icons will be displayed.

2

Press the menu button
repeatedly and select

.

Icons

Settings

Select to adjust the bright-
ness of the display.

Select to adjust the area
displayed up/down.

Select to adjust the area
displayed to the left/right.

Select to adjust the angle of
the displayed image.

Select to zoom in/out the
displayed image.

Select to enable/disable the
automatic anti-glare func-
tion.

*

Responding to the bright-
ness of the headlights of
vehicles behind, the
reflected light is automati-
cally adjusted.
The automatic anti-glare
function is enabled each
time the power switch is
changed to ON.

Icons

Settings

171

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

3

Before driv

ing

The setting display will be dis-

played.

3

Press

or

to

enable (“ON”)/disable
(“OFF”) the automatic
anti-glare function.

The icons will disappear if a button

is not operated for approximately 5

seconds or more.

■

Adjusting the display (digital

mirror mode)

●

If the displayed image is adjusted,

it may appear distorted. This is not

a malfunction.

●

If the brightness of the Digital

Rearview Mirror is set too high, it

may cause eye strain. Adjust the

Digital Rearview Mirror to an

appropriate brightness. If your

eyes become tired, change to

optical mirror mode.

●

The brightness of the Digital Rear-

view Mirror will change automati-

cally according to the brightness

of the area in front of your vehicle.

■

To prevent the light sensors

from malfunctioning

To prevent the light sensors from

malfunctioning, do not touch or

cover them.

WARNING

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

■

While driving

●

Do not adjust the position of the

Digital Rearview Mirror or adjust

the display settings while driv-

ing.

Stop the vehicle and operate

the Digital Rearview Mirror con-

trol switches.

Failure to do so may cause a

steering wheel operation error,

resulting in an unexpected acci-

dent.

●

Always pay attention to the

vehicle’s surroundings.

The size of the vehicles and other

objects may look different when in

digital mirror mode and optical

mirror mode.

When backing up, make sure to

directly check the safety of the

area around your vehicle, espe-

cially behind the vehicle.

Additionally, if a vehicle

approaches from the rear in the

dark, such as at night, the sur-

rounding area may appear dim.

■

To prevent causes of fire

If the driver continues using the

Digital Rearview Mirror while

smoke or odor comes from the

mirror, it may result in fire. Stop

using the system immediately and

contact your Toyota dealer.

172

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

■

Cleaning the mirror surface

If the mirror surface is dirty, the
image on the display may be dif-
ficult to see.
Clean the mirror surface gently
using a soft dry cloth.

■

Cleaning the camera

If the camera lens is dirty or cov-
ered with foreign matter, such as
water droplets, snow, mud, etc.,
the displayed image may not be
clear. In this case, rinse the
camera lens with a large quan-
tity of water and then wipe it
clean with a soft cloth damp-
ened with water.
Dirt on the camera lens can be
cleaned by operating the dedi-
cated camera cleaning washer.
(



P.238)

■

The camera

The camera for the Digital Rearview

Mirror is located as shown.

Cleaning the Digital Rear-
view Mirror

NOTICE

■

To prevent the Digital Rear-

view Mirror from malfunction-

ing

●

Do not use detergents, such as

thinner, benzene, and alcohol to

clean the mirror. They may dis-

color, deteriorate or damage the

mirror surface.

●

Do not smoke, use matches,

use cigarette lighters or allow

open flames near the mirror. It

may damage the mirror or

cause a fire.

●

Do not remove, disassemble or

modify the mirror.

■

To prevent the camera from

malfunctioning

●

Observe the following precau-

tions, otherwise the Digital

Rearview Mirror may not oper-

ate properly.

• Do not strike or hit the camera

or subject it to a strong impact,

as the camera installation posi-

tion and angle may be changed.

• Do not remove, disassemble or

modify the camera.

• When washing the camera,

rinse it with a large quantity of

water and then wipe it clean

with a soft cloth dampened with

water.

Do not strongly rub the camera

lens, as it may be scratched and

will not be able to transmit a

clear image.

• Do not allow organic solvent,

car wax, window cleaner or

glass coat to adhere to the cam-

era cover. If this happens, wipe

it off as soon as possible.

173

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

3

Before driv

ing

If you notice any of the following symptoms, refer to the following
table for the likely cause and the solution.
If the symptom is not resolved by the solution, have the vehicle
inspected by your Toyota dealer.

NOTICE

• Do not apply hot water to the

camera in cold weather, as the

sudden change of temperature

may cause the camera to not

operate properly.

• When using a high pressure

washer to wash the vehicle, do

not directly spray the camera

and its surrounding area, as

doing so may cause the camera

to not operate properly.

●

Do not subject the camera to a

strong impact as this could

cause a malfunction.

If this happens, have the vehicle

inspected by your Toyota dealer

as soon as possible.

If you notice any symptoms

174

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

Symptom

Likely cause

Solution

The image is diffi-
cult to see.

The mirror surface is dirty.

Clean the mirror surface
gently, using a soft dry
cloth.

Sunlight or headlights are
shining directly into the Dig-
ital Rearview Mirror.

Change to optical mirror
mode.
(If the light is coming
through the moon roof or
panoramic moon roof,
close the sunshade or
electronic sunshade.)

• The vehicle is in a dark

area.

• The vehicle is near a TV

tower, broadcasting sta-
tion, electric power plant,
or other location where
strong radio waves or
electrical noise may be
present.

• The temperature around

the camera is extremely
high/low.

• The ambient temperature

is extremely low.

• It is raining or humid.
• Sunlight or headlights are

shining directly into the
camera lens.

• The vehicle is under fluo-

rescent lights, sodium
lights, mercury lights, etc.

• Exhaust gas is obstruct-

ing the camera.

Change to optical mirror
mode.
(Change back to digital
mirror mode when the
conditions have
improved.)

175

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

3

Before driv

ing

The image is diffi-
cult to see.

Foreign matters (such as
water droplets, snow, mud,
etc.) is on the camera lens.



Operate the dedicated
camera cleaning
washer and clean the
camera lens. (



P.238)



Change to optical mir-
ror mode.



Rinse the camera with
a large quantity of
water, wipe it clean
with a soft cloth damp-
ened with water, and
then change back to
digital mirror mode.

The image is out of
alignment.

The back door is not fully
closed.

Fully close the back
door.

The camera or its surround-
ing area has received a
strong impact.

Change to optical mirror
mode and have the vehi-
cle inspected by your
Toyota dealer.

The display is dim
and

is dis-

played.

The system may be mal-
functioning.

Change to optical mirror
mode and have the vehi-
cle inspected by your
Toyota dealer.

goes off.

Symptom

Likely cause

Solution

176

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

is displayed.

The Digital Rearview Mirror
is extremely hot.
(The display will gradually
become more dim. If the
temperature continues to
increase, the Digital Rear-
view Mirror will turn off.)

Reducing the cabin tem-
perature is recom-
mended to reduce the
temperature of the mir-
ror.
(

will disappear

when the mirror
becomes cool.)

If

does not disap-

pear even though the
mirror is cool, have the
vehicle inspected by
your Toyota dealer.

The lever cannot be
operated properly.

The lever may be malfunc-
tioning.

Change to optical mirror
mode and have the vehi-
cle inspected by your
Toyota dealer.
(To change to optical
mirror mode, press and
hold the menu button for
approximately 10 sec-
onds.)

Symptom

Likely cause

Solution

177

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

3

Before driv

ing

1

To select a mirror to adjust,
turn the switch.

Left
Right

2

To adjust the mirror, operate
the switch.

Up
Right
Down
Left

■

Mirror angle can be adjusted

when

The power switch is in ACC or ON.

■

When the mirrors are fogged up

The outside rear view mirrors can

be cleared using the mirror defog-

gers. Turn on the rear window

defogger to turn on the outside rear

view mirror defoggers. (



P.338)

■

Automatic adjustment of the

mirror angle (if equipped)

A desired mirror face angle can be

entered to memory and recalled

automatically by the driving position

memory. (



P.159)

■

Linked mirror function when

reversing (if equipped)

When either “L” or “R” of the mirror

select switch is selected, the outside

rear view mirrors will automatically

angle downwards when the vehicle

is reversing in order to give a better

view of the ground.
To disable this function, select nei-

ther “L” nor “R”.
To set the mirror angle used when

the vehicle is reversing, adjust the

Outside rear view mir-

rors

The rear view mirror’s posi-
tion can be adjusted to
enable sufficient confirma-
tion of the rear view.

WARNING

■

Important points while driving

Observe the following precautions

while driving.

Failing to do so may result in loss

of control of the vehicle and cause

an accident, resulting in death or

serious injury.

●

Do not adjust the mirrors while

driving.

●

Do not drive with the mirrors

folded.

●

Both the driver and passenger

side mirrors must be extended

and properly adjusted before

driving.

Adjustment procedure

178

3-4. Adjusting the steering wheel and mirrors

HIGHLANDER HV_U

mirror angle at a desired position

with the shift lever in R.
The adjusted angle will be memo-

rized and the mirror will automati-

cally tilt to the memorized angle

whenever the shift lever is shifted to

R from next time.
The memorized downward tilt posi-

tion of the mirror is linked to the nor-

mal position (angle adjusted with

the shift lever in other than R).

Therefore, if the normal position is

changed after adjustment, the tilt

position will also change.
When the normal position is

changed, readjust the angle in

reversing.

Push the mirror back in the
direction of the vehicle’s rear.

WARNING

■

When the mirror defoggers

are operating

Do not touch the rear view mirror

surfaces, as they can become

very hot and burn you.

Folding the mirrors

179

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

3

Before driv

ing

3-5.Opening, closing the windows and moon roof

The power windows can be
opened and closed using the
switches.
Operating the switch moves the
windows as follows:

1

Closing

2

One-touch closing

*

3

Opening

4

One-touch opening

*

*

: To stop the window partway,

operate the switch in the opposite
direction.

■

The power windows can be

operated when

The power switch is in ON.

■

Operating the power windows

after turning the hybrid system

off

The power windows can be oper-

ated for approximately 45 seconds

even after the power switch is

turned to ACC or turned off. They

cannot, however, be operated once

either front door is opened.

■

Jam protection function

If an object becomes jammed

between the window and the win-

dow frame while the window is clos-

ing, window movement is stopped

and the window is opened slightly.

■

Catch protection function

If an object becomes caught

between the door and window while

the window is opening, window

movement is stopped.

■

When the window cannot be

opened or closed

When the jam protection function or

catch protection function operates

unusually and the door window can-

not be opened or closed, perform

the following operations with the

power window switch of that door.

●

Stop the vehicle. With the power

switch in ON, within 4 seconds of

the jam protection function or

catch protection function activat-

ing, continuously operate the

power window switch in the

one-touch closing direction or

one-touch opening direction so

that the door window can be

opened and closed.

●

If the door window cannot be

opened and closed even when

performing the above operations,

perform the following procedure

for function initialization.

1

Turn the power switch to ON.

2

Pull and hold the power window

switch in the one-touch closing

direction and completely close

the door window.

3

Release the power window

switch for a moment, resume

pulling the switch in the

one-touch closing direction, and

hold it there for approximately 6

seconds or more.

4

Press and hold the power win-

dow switch in the one-touch

opening direction. After the door

window is completely opened,

continue holding the switch for

an additional 1 second or more.

Power windows

Opening and closing the
power windows

180

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

5

Release the power window

switch for a moment, resume

pushing the switch in the

one-touch opening direction, and

hold it there for approximately 4

seconds or more.

6

Pull and hold the power window

switch in the one-touch closing

direction again. After the door

window is completely closed,

continue holding the switch for a

further 1 second or more.

If you release the switch while the

window is moving, start again from

the beginning.

If the window reverses and cannot

be fully closed or opened, have the

vehicle inspected by your Toyota

dealer.

■

Door lock linked window opera-

tion

●

The power windows can be

opened and closed using the
mechanical key.

*

(



P.490)

●

The power windows can be

opened using the wireless remote
control.

*

(



P.131)

*

: These settings must be custom-

ized at your Toyota dealer.

■

Power windows open warning

buzzer

A buzzer sounds and a message is

shown on the multi-information dis-

play when the power switch is

turned off and the driver’s door is

opened with the power windows

open.

■

Customization

Some functions can be customized.

(



P.526)

WARNING

Observe the following precau-

tions.

Failing to do so may result in

death or serious injury.

■

Closing the windows

●

The driver is responsible for all

the power window operations,

including the operation for the

passengers. In order to prevent

accidental operation, especially

by a child, do not let a child

operate the power windows. It is

possible for children and other

passengers to have body parts

caught in the power window.

Also, when riding with a child, it

is recommended to use the win-

dow lock switch. (



P.181)

●

Check to make sure that all pas-

sengers do not have any part of

their body in a position where it

could be caught when a window

is being operated.

●

When using the wireless remote

control or mechanical key and

operating the power windows,

operate the power window after

checking to make sure that

there is no possibility of any

passenger having any of their

body parts caught in the win-

dow. Also do not let a child

operate window by the wireless

remote control or mechanical

key. It is possible for children

and other passengers to get

caught in the power window.

●

When exiting the vehicle, turn

the power switch off, carry the

key and exit the vehicle along

with the child. There may be

accidental operation, due to

mischief, etc., that may possibly

lead to an accident.

181

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

3

Before driv

ing

This function can be used to
prevent children from acciden-
tally opening or closing a pas-
senger window.
Press the switch.

The indicator

will come on and

the passenger windows will be
locked.
The passenger windows can still be
opened and closed using the
driver’s switch even if the lock
switch is on.

■

The power windows can be

operated when

The power switch is in ON.

■

When the 12-volt battery is dis-

connected

The window lock switch is disabled.

If necessary, press the window lock

switch after reconnecting the 12-volt

battery.

WARNING

■

Jam protection function

●

Never use any part of your body

to intentionally activate the jam

protection function.

●

The jam protection function may

not work if something gets

jammed just before the window

is fully closed. Be careful not to

get any part of your body

jammed in the window.

■

Catch protection function

●

Never use any part of your body

or clothing to intentionally acti-

vate the catch protection func-

tion.

●

The catch protection function

may not work if something gets

caught just before the window is

fully opened. Be careful not to

get any part of your body or

clothing caught in the window.

Preventing accidental
operation (window lock
switch)

182

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

*

: If equipped

■

Opening and closing

1

Opens the moon roof

*

The moon roof stops slightly before
the fully open position to reduce
wind noise. Press the switch again
to fully open the moon roof.

2

Closes the moon roof

*

*

: Lightly press either side of the

moon roof switch to stop the
moon roof partway.

■

Tilting up and down

1

Tilts the moon roof up

*

2

Tilts the moon roof down

*

*

: Lightly press either side of the

moon roof switch to stop the
moon roof partway.

■

The moon roof can be operated

when

The power switch is in ON.

■

Operating the moon roof after

turning the hybrid system off

The moon roof can be operated for

approximately 45 seconds after the

power switch is turned to ACC or

turned off. It cannot, however, be

operated once either front door is

opened.

■

Jam protection function

If an object is detected between the

moon roof and the frame while the

moon roof is closing or tilting down,

travel is stopped and the moon roof

opens slightly.

■

Sunshade

The sunshade can be opened and

closed manually. However, the sun-

shade will open automatically when

the moon roof is opened.

■

Door lock linked moon roof

operation

●

The moon roof can be opened

and closed using the mechanical
key.

*

(



P.490)

●

The moon roof can be opened
using the wireless remote control.

*

(



P.131)

*

: These settings must be custom-

ized at your Toyota dealer.

■

When the moon roof does not

close normally

Perform the following procedure:

●

If the moon roof closes but then

re-opens slightly

1

Stop the vehicle.

Moon roof

*

Use the overhead switches
to open and close the moon
roof and tilt it up and down.

Operating the moon roof

183

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

3

Before driv

ing

2

Press and hold the “CLOSE”
switch.

*1

The moon roof will close, reopen

and pause for approximately 10 sec-
onds.

*2

Then it will close again, tilt

up and pause for approximately 1

second. Finally, it will tilt down, open

and close.

3

Check to make sure that the

moon roof is completely closed

and then release the switch.

●

If the moon roof tilts down but then

tilts back up

1

Stop the vehicle.

2

Press and hold the “UP” switch

*1

until the moon roof moves into

the tilt up position and stops.

3

Release the “UP” switch once

and then press and hold the “UP”
switch again.

*1

The moon roof will pause for

approximately 10 seconds in the tilt
up position.

*2

Then it will adjust

slightly and pause for approximately

1 second. Finally, it will tilt down,

open and close.

4

Check to make sure that the

moon roof is completely closed

and then release the switch.

*1

:If the switch is released at the

incorrect time, the procedure will
have to be performed again from
the beginning.

*2

:If the switch is released after the

above mentioned 10 second
pause, automatic operation will
be disabled. In that case, press
and hold the “CLOSE” or “UP”
switch, and the moon roof will tilt
up and pause for approximately 1
second. Then it will tilt down,
open and close. Check to make
sure that the moon roof is com-
pletely closed and then release
the switch.

If the moon roof does not fully close

even after performing the above

procedure correctly, have the vehi-

cle inspected by your Toyota dealer.

■

Moon roof open warning buzzer

A buzzer sounds and a message is

shown on the multi-information dis-

play when the power switch is

turned off and the driver’s door is

opened with the moon roof open.

■

Customization

Some functions can be customized.

(



P.526)

WARNING

Observe the following precau-

tions.

Failing to do so may cause death

or serious injury.

■

Opening the moon roof

●

Do not allow any passengers to

put their hands or heads outside

the vehicle while it is moving.

●

Do not sit on top of the moon

roof.

■

Opening and closing the

moon roof

●

The driver is responsible for

moon roof opening and closing

operations.

In order to prevent accidental

operation, especially by a child,

do not let a child operate the

moon roof. It is possible for chil-

dren and other passengers to

have body parts caught in the

moon roof.

184

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

WARNING

●

Check to make sure that all pas-

sengers do not have any part of

their body in a position where it

could be caught when the moon

roof is being operated.

●

When using the wireless remote

control or mechanical key and

operating the moon roof, oper-

ate the moon roof after checking

to make sure that there is no

possibility of any passenger

having any of their body parts

caught in the moon roof. Also,

do not let a child operate moon

roof by the wireless remote con-

trol or mechanical key. It is pos-

sible for children and other

passengers to get caught in the

moon roof.

●

When exiting the vehicle, turn

the power switch off, carry the

key and exit the vehicle along

with the child. There may be

accidental operation, due to

mischief, etc., that may possibly

lead to an accident.

■

Jam protection function

●

Never use any part of your body

to intentionally activate the jam

protection function.

●

The jam protection function may

not work if something gets

caught just before the moon

roof is fully closed. Also, the jam

protection function is not

designed to operate while the

switch is being pressed. Take

care so that your fingers, etc. do

not get caught.

185

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

3

Before driv

ing

*

: If equipped

■

Opening and closing the
electronic sunshade

1

Opens the electronic sun-
shade

*

2

Closes the electronic sun-
shade

*

*

: Lightly press either side of the

sunshade switch to stop the elec-
tronic sunshade partway.

■

Tilting the panoramic moon
roof up and down

Tilt up (press)

*

If the panoramic moon roof is open,
pressing the switch closes it up to
the tilt-up position.
If the shade is closed past the
half-open position when the switch
is pressed, it will open up to the

half-open position.
To stop operation partway, quickly
slide and release the switch again.

Tilt down (press and hold)
The panoramic moon roof can
be tilted down only when it is in
the tilt-up position.

■

Opening and closing the
panoramic moon roof

Open (slide backward)

*

To stop operation partway, quickly
slide and release the switch again.

Close (slide forward)

*

The panoramic moon roof stops
at the tilt-up position.
Slide and hold the switch again
to fully close the panoramic
moon roof.

To stop operation partway, quickly
slide and release the switch again.

Panoramic moon roof

*

Use the overhead switches
to operate the panoramic
moon roof and electronic
sunshade.

Operating the panoramic
moon roof

186

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

■

The panoramic moon roof can

be operated when

The power switch is in ON.

■

Operating the panoramic moon

roof after turning the hybrid

system off

The panoramic moon roof and elec-

tronic sunshade can be operated for

approximately 45 seconds after the

power switch is turned to ACC or

turned off. It cannot, however, be

operated once either front door is

opened.

■

Closing the shade when the

panoramic moon roof is open

1

Slide the shade switch forward.

The shade closes up to its

half-closed position and then the

panoramic moon roof closes up to

the tilt-up position.

2

Slide and hold the shade switch

again.

The panoramic moon roof closes as

long as the switch is being held.

After the panoramic moon roof is

fully closed, the shade will fully

close automatically.

■

Jam protection function

If an object is detected between the

panoramic moon roof and the frame

in the following situations, travel is

stopped and the panoramic moon

roof opens slightly:

●

The panoramic moon roof is clos-

ing or tilting down.

●

The electronic sunshade is clos-

ing.

■

When the panoramic moon roof

does not close normally

Perform the following procedure:

●

If the panoramic moon roof closes

but then re-opens slightly

1

Stop the vehicle.

2

Slide the panoramic moon roof
switch forward and hold it.

*

The panoramic moon roof will close

then reopen and pause for approxi-

mately 10 seconds. Then it will

close up to the tilt-up position.

3

Release the switch and then

slide it forward and hold it again.

The panoramic moon roof will close

as long as the switch is being held.

4

Check to make sure that the pan-

oramic moon roof is completely

closed and then release the

switch.

●

If the panoramic moon roof tilts

down but then tilts back up

1

Stop the vehicle.

2

Slide the panoramic moon roof
switch forward and hold it.

*

The panoramic moon roof will tilt

down then tilt up and pause for

approximately 10 seconds. Then it

will close.

3

Check to make sure that the pan-

oramic moon roof is completely

closed and then release the

switch.

*

: If the switch is released at the

incorrect time, the procedure will
have to be performed again from
the beginning.

If the panoramic moon roof does not

fully close even after performing the

above procedure correctly, have the

vehicle inspected by your Toyota

dealer.

■

When the shade does not close

normally

Perform the following procedure:

1

Stop the vehicle.

2

Close the panoramic moon roof.

187

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

3

Before driv

ing

3

Slide the shade switch forward
and hold it.

*

The shade will close then reopen

and pause for approximately10 sec-

onds. Then it will close.

4

Check to make sure that the

shade is completely closed and

then release the switch.

*

: If the switch is released at the

incorrect time, the procedure will
have to be performed again from
the beginning.

If the shade continues to close but

then reopens slightly even after per-

forming the above procedure cor-

rectly, have the vehicle inspected by

your Toyota dealer.

■

Panoramic moon roof open

warning buzzer

A buzzer sounds and a message is

shown on the multi-information dis-

play when the power switch is

turned off and the driver’s door is

opened with the panoramic moon

roof open.

WARNING

Observe the following precau-

tions.

Failing to do so may cause death

or serious injury.

■

Opening and closing the elec-

tronic sunshade

●

Check to make sure that all pas-

sengers do not have any part of

their body in a position where it

could be caught when the elec-

tronic sunshade is being oper-

ated.

●

Do not let a child operate the

electronic sunshade. Closing

the electronic sunshade on

someone can cause death or

serious injury.

■

Opening the panoramic moon

roof

●

Do not allow any passengers to

put their hands or heads outside

the vehicle while it is moving.

●

Do not sit on top of the pan-

oramic moon roof.

■

Opening and closing the pan-

oramic moon roof

●

The driver is responsible for

panoramic moon roof opening

and closing operations. In order

to prevent accidental operation,

especially by a child, do not let a

child operate the panoramic

moon roof. It is possible for chil-

dren and other passengers to

have body parts caught in the

panoramic moon roof.

188

3-5. Opening, closing the windows and moon roof

HIGHLANDER HV_U

WARNING

●

Check to make sure that all pas-

sengers do not have any part of

their body in a position where it

could be caught when the pan-

oramic moon roof is being oper-

ated.

●

When exiting the vehicle, turn

the power switch off, carry the

key and exit the vehicle along

with the child. There may be

accidental operation, due to

mischief, etc., that may possibly

lead to an accident.

■

Jam protection function

●

Never use any part of your body

to intentionally activate the jam

protection function.

●

The jam protection function may

not work if something gets

caught just before the pan-

oramic moon roof or electronic

sunshade is fully closed. Also,

the jam protection function is

not designed to operate while

the switch is being pressed.

Take care so that your fingers,

etc. do not get caught.

■

To prevent burns or injuries

Do not touch the area between

the underside of the panoramic

moon roof and the electronic sun-

shade. Your hand may get caught

and you could injure yourself.

Also, if the vehicle is left in direct

sunlight for a long time, the under-

side of the panoramic moon roof

could become very hot and could

cause burns.

NOTICE

■

To prevent damage to the

panoramic moon roof

●

Before opening the panoramic

moon roof, make sure that there

are no foreign objects, such as

stones or ice, around the open-

ing.

●

Do not hit the surface or edge of

the panoramic moon roof with

hard objects.

■

After the vehicle has been

washed or rained on

Before opening the panoramic

moon roof, wipe any water off the

panoramic moon roof. Otherwise,

water may enter the cabin when

the panoramic moon roof is

opened.

189

HIGHLANDER HV_U

4

4

Dr

iv

ing

Driving

.

4-1. Before driving

Driving the vehicle. ...

190

Cargo and luggage . .

197

Vehicle load limits . ...

200

Trailer towing. . . ...

201

Dinghy towing . . . .

212

4-2. Driving procedures

Power (ignition) switch

. . . . . . . . ..

213

EV drive mode . . .

218

Hybrid transmission .

220

Turn signal lever. . ..

223

Parking brake. . . ..

224

Brake Hold . . . . ..

227

4-3. Operating the lights and

wipers

Headlight switch. . ..

229

Automatic High Beam .

232

Fog light switch . . ...

235

Windshield wipers and

washer. . . . . ...

235

Rear windshield wiper and

washer. . . . . ...

238

4-4. Refueling

Opening the fuel tank cap

. . . . . . . . ..

240

4-5. Using the driving support

systems

Toyota Safety Sense 2.0

. . . . . . . . ..

243

PCS (Pre-Collision System)

. . . . . . . . ..

249

LTA (Lane Tracing Assist)

. . . . . . . . ..

257

RSA (Road Sign Assist)

. . . . . . . . ..

267

Dynamic radar cruise con-

trol with full-speed range

. . . . . . . . ..

270

BSM (Blind Spot Monitor)

. . . . . . . . ..

280

Intuitive parking assist.

286

RCTA (Rear Cross Traffic

Alert) function . . .

294

PKSB (Parking Support

Brake). . . . . .

299

Parking Support Brake func-

tion (static objects) .

306

Parking Support Brake func-

tion (rear-crossing vehi-
cles). . . . . . ...

312

Driving mode select switch

. . . . . . . . ..

316

Trail Mode . . . . ...

317

Driving assist systems

. . . . . . . . ..

319

4-6. Driving tips

Hybrid vehicle driving tips

. . . . . . . . ..

325

Winter driving tips. .

327

Utility vehicle precautions

. . . . . . . . ..

330

190

4-1. Before driving

HIGHLANDER HV_U

4-1.Before driving

■

Starting the hybrid system



P.213

■

Driving

1

With the brake pedal
depressed, shift the shift
lever to D. (



P.220)

2

Release the parking brake.
(



P.224)

If the parking brake is in automatic

mode, the parking brake is

released automatically when shift-

ing the shift lever to any position

other than P. (



P.224)

3

Gradually release the brake
pedal and gently depress the
accelerator pedal to acceler-
ate the vehicle.

■

Stopping

1

With the shift lever in D,
depress the brake pedal.

2

If necessary, set the parking
brake. (



P.224)

If the vehicle is to be stopped for an

extended period of time, shift the

shift lever to P or N. (



P.220)

■

Parking the vehicle

1

With the shift lever in D,
depress the brake pedal.

2

Set the parking brake
(



P.224), and shift the shift

lever to P (



P.220).

3

Press the power switch to
stop the hybrid system.

4

Lock the door, making sure
that you have the electronic
key on your person.

If parking on a hill, block the wheels

as needed.

■

Starting off on a steep
uphill

1

With the brake pedal
depressed, shift the shift
lever to D. (



P.220)

2

Pull the parking brake switch
and parking brake is set man-
ually. (



P.224)

3

Release the brake pedal and
gently depress the accelera-
tor pedal to accelerate the
vehicle.

4

Push the parking brake
switch and parking brake is
released manually.

■

When starting off on a uphill

The hill-start assist control will acti-

vate. (



P.319)

■

For fuel-efficient driving

Keep in mind that hybrid vehicles

are similar to conventional vehicles,

and it is necessary to refrain from

activities such as sudden accelera-

tion. (



P.325)

■

Driving in the rain

●

Drive carefully when it is raining,

because visibility will be reduced,

the windows may become

fogged-up, and the road will be

Driving the vehicle

The following procedures
should be observed to
ensure safe driving:

Driving procedure

191

4-1. Before driving

HIGHLANDER HV_U

4

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slippery.

●

Drive carefully when it starts to

rain, because the road surface will

be especially slippery.

●

Refrain from high speeds when

driving on an expressway in the

rain, because there may be a

layer of water between the tires

and the road surface, preventing

the steering and brakes from

operating properly.

■

ECO Accelerator Guidance

(



P.94, 104)

It is easier to drive in an Eco-friendly

manner by driving while referring to

the ECO Accelerator Guidance dis-

play. Also, by using the ECO Accel-

erator Guidance it is easier to

increase the “Eco Score” evaluation.

●

When starting off:

While staying within the ECO

Accelerator Guidance range,

gradually depress the accelerator

pedal and accelerate to the

desired speed. If excessive accel-

eration is avoided, the “Start”

score will increase.

●

When driving:

After accelerating to the desired

speed, release the accelerator

pedal and drive at a stable speed

within the ECO Accelerator Guid-

ance range. By keeping the vehi-

cle within the ECO Accelerator

Guidance range, the “Cruise”

score will increase.

●

When stopping:

When stopping the vehicle, early

releasing the accelerator pedal

will cause the “Stop” score to

increase.

■

Restraining the hybrid system

output (Brake Override System)

●

When the accelerator and brake

pedals are depressed at the same

time, the hybrid system output

may be restrained.

●

A warning message is displayed

on the multi-information display

and head-up display (if equipped)

while the system is operating.

■

Restraining sudden start

(Drive-Start Control)

●

When the following unusual oper-

ation is performed, the hybrid sys-

tem output may be restrained.

• When the shift lever is shifted from

R to D, D to R, N to R, P to D, or P

to R (D includes S) with the accel-

erator pedal depressed, a warning

message appears on the

multi-information display and

head-up display (if equipped). If a

warning message is shown on the

multi-information display and

head-up display (if equipped),

read the message and follow the

instructions.

• When the accelerator pedal is

depressed too much while the

vehicle is in reverse.

●

While Drive-Start Control is being

activated, your vehicle may have

trouble escaping from the mud or

fresh snow. In such case, deacti-

vate TRAC (



P.320) to cancel

Drive-Start Control so that the

vehicle may become able to

escape from the mud or fresh

snow.

●

AWD models: Drive-Start Control

does not work when Trail Mode is

turned on.

■

Breaking in your new Toyota

To extend the life of the vehicle,

observing the following precautions

is recommended:

●

For the first 200 miles (300 km):

Avoid sudden stops.

●

For the first 500 miles (800 km):

Do not tow a trailer.

●

For the first 600 miles (1000 km):

• Do not drive at extremely high

speeds.

• Avoid sudden acceleration.

• Do not drive continuously in low

gears.

• Do not drive at a constant speed

for extended periods.

192

4-1. Before driving

HIGHLANDER HV_U

■

Operating your vehicle in a for-

eign country

Comply with the relevant vehicle

registration laws and confirm the

availability of the correct fuel.

(



P.507)

■

Eco-friendly driving



P.90

WARNING

Observe the following precau-

tions.

Failure to do so may result in

death or serious injury.

■

When starting the vehicle

Always keep your foot on the

brake pedal while stopped with

the “READY” indicator is illumi-

nated. This prevents the vehicle

from creeping.

■

When driving the vehicle

●

Do not drive if you are unfamil-

iar with the location of the brake

and accelerator pedals to avoid

depressing the wrong pedal.

• Accidentally depressing the

accelerator pedal instead of the

brake pedal will result in sudden

acceleration that may lead to an

accident.

• When backing up, you may twist

your body around, leading to a

difficulty in operating the pedals.

Make sure to operate the pedals

properly.

• Make sure to keep a correct

driving posture even when mov-

ing the vehicle only slightly. This

allows you to depress the brake

and accelerator pedals properly.

• Depress the brake pedal using

your right foot. Depressing the

brake pedal using your left foot

may delay response in an emer-

gency, resulting in an accident.

●

The driver should pay extra

attention to pedestrians when

the vehicle is powered only by

the electric motor (traction

motor). As there is no engine

noise, the pedestrians may mis-

judge the vehicle’s movement.

Even though the vehicle is

equipped with the acoustic vehi-

cle alerting system, drive with

care as pedestrians in the vicin-

ity may still not notice the vehi-

cle if the surrounding area is

noisy.

●

Do not drive the vehicle over or

stop the vehicle near flammable

materials.

The exhaust system and

exhaust gases can be

extremely hot. These hot parts

may cause a fire if there is any

flammable material nearby.

●

During normal driving, do not

turn off the hybrid system. Turn-

ing the hybrid system off while

driving will not cause loss of

steering or braking control, how-

ever, power assist to the steer-

ing will be lost. This will make it

more difficult to steer smoothly,

so you should pull over and stop

the vehicle as soon as it is safe

to do so.

In the event of an emergency,

such as if it becomes impossible

to stop the vehicle in the normal

way:



P.452

●

Use engine braking (downshift)

to maintain a safe speed when

driving down a steep hill.

Using the brakes continuously

may cause the brakes to over-

heat and lose effectiveness.

(



P.220)

●

Do not adjust the positions of

the steering wheel, the seat, or

the inside or outside rear view

mirrors while driving.

Doing so may result in a loss of

vehicle control.

193

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HIGHLANDER HV_U

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WARNING

●

Always check that all passen-

gers’ arms, heads or other parts

of their body are not outside the

vehicle.

●

AWD models: This is not an

AWD vehicle designed for

off-road driving. Proceed with all

due caution if it becomes

unavoidable to drive off-road.

●

Do not drive across a river or

through other bodies of water.

This may cause electric/elec-

tronic components to short cir-

cuit, damage the hybrid system

or cause other serious damage

to the vehicle.

●

Do not drive in excess of the

speed limit. Even if the legal

speed limit permits it, do not

drive over 85 mph (140 km/h)

unless your vehicle has

high-speed capability tires. Driv-

ing over 85 mph (140 km/h)

may result in tire failure, loss of

control and possible injury. Be

sure to consult a tire dealer to

determine whether the tires on

your vehicle are high-speed

capability tires or not before

driving at such speeds.

■

When driving on slippery

road surfaces

●

Sudden braking, acceleration

and steering may cause tire

slippage and reduce your ability

to control the vehicle.

●

Sudden acceleration, engine

braking due to shifting, or

changes in engine speed could

cause the vehicle to skid.

●

After driving through a puddle,

lightly depress the brake pedal

to make sure that the brakes

are functioning properly. Wet

brake pads may prevent the

brakes from functioning prop-

erly. If the brakes on only one

side are wet and not functioning

properly, steering control may

be affected.

■

When shifting the shift lever

●

Do not let the vehicle roll back-

ward while a forward driving

position is selected, or roll for-

ward while the shift lever is in R.

Doing so may result in an acci-

dent or damage to the vehicle.

●

Do not shift the shift lever to P

while the vehicle is moving.

Doing so can damage the trans-

mission and may result in a loss

of vehicle control.

●

Do not shift the shift lever to R

while the vehicle is moving for-

ward.

Doing so can damage the trans-

mission and may result in a loss

of vehicle control.

●

Do not shift the shift lever to a

driving position while the vehicle

is moving backward.

Doing so can damage the trans-

mission and may result in a loss

of vehicle control.

●

Shifting the shift lever to N while

the vehicle is moving will disen-

gage the hybrid system. Engine

braking is not available when N

is selected.

●

Be careful not to shift the shift

lever with the accelerator pedal

depressed. Shifting the shift

lever to any position other than

P or N may lead to unexpected

rapid acceleration of the vehicle

that may cause an accident and

result in death or serious injury.

194

4-1. Before driving

HIGHLANDER HV_U

WARNING

■

If you hear a squealing or

scraping noise (brake pad

wear limit indicators)

Have the brake pads checked and

replaced by your Toyota dealer as

soon as possible.

Rotor damage may result if the

pads are not replaced when

needed.
It is dangerous to drive the vehicle

when the wear limits of the brake

pads and/or those of the brake

discs are exceeded.

■

When the vehicle is stopped

●

Do not depress the accelerator

pedal unnecessarily.

If the shift lever is in any posi-

tion other than P or N, the vehi-

cle may accelerate suddenly

and unexpectedly, causing an

accident.

●

In order to prevent accidents

due to the vehicle rolling away,

always keep depressing the

brake pedal while stopped with

the “READY” indicator is illumi-

nated, and apply the parking

brake as necessary.

●

If the vehicle is stopped on an

incline, in order to prevent acci-

dents caused by the vehicle roll-

ing forward or backward, always

depress the brake pedal and

securely apply the parking

brake as needed.

●

Avoid revving or racing the

engine.

Running the engine at high

speed while the vehicle is

stopped may cause the exhaust

system to overheat, which could

result in a fire if combustible

material is nearby.

■

When the vehicle is parked

●

Do not leave glasses, cigarette

lighters, spray cans, or soft

drink cans in the vehicle when it

is in the sun.

Doing so may result in the fol-

lowing:

• Gas may leak from a cigarette

lighter or spray can, and may

lead to a fire.

• The temperature inside the

vehicle may cause the plastic

lenses and plastic material of

glasses to deform or crack.

• Soft drink cans may fracture,

causing the contents to spray

over the interior of the vehicle,

and may also cause a short cir-

cuit in the vehicle’s electrical

components.

●

Do not leave cigarette lighters in

the vehicle. If a cigarette lighter

is in a place such as the glove

box or on the floor, it may be lit

accidentally when luggage is

loaded or the seat is adjusted,

causing a fire.

●

Do not attach adhesive discs to

the windshield or windows. Do

not place containers such as air

fresheners on the instrument

panel or dashboard. Adhesive

discs or containers may act as

lenses, causing a fire in the

vehicle.

●

Do not leave a door or window

open if the curved glass is

coated with a metallized film

such as a silver-colored one.

Reflected sunlight may cause

the glass to act as a lens, caus-

ing a fire.

195

4-1. Before driving

HIGHLANDER HV_U

4

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WARNING

●

Always apply the parking brake,

shift the shift lever to P, stop the

hybrid system and lock the vehi-

cle.

Do not leave the vehicle unat-

tended while the “READY” indi-

cator is illuminated.

If the vehicle is parked with the

shift lever in P but the parking

brake is not set, the vehicle may

start to move, possibly leading

to an accident.

●

Do not touch the exhaust pipes

while the “READY” indicator is

illuminated or immediately after

turning the hybrid system off.

Doing so may cause burns.

■

When taking a nap in the vehi-

cle

Always turn the hybrid system off.

Otherwise, if you accidentally

move the shift lever or depress

the accelerator pedal, this could

cause an accident or fire due to

hybrid system overheating. Addi-

tionally, if the vehicle is parked in

a poorly ventilated area, exhaust

gases may collect and enter the

vehicle, leading to death or a seri-

ous health hazard.

■

When braking

●

When the brakes are wet, drive

more cautiously.

Braking distance increases

when the brakes are wet, and

this may cause one side of the

vehicle to brake differently than

the other side. Also, the parking

brake may not securely hold the

vehicle.

●

If the electronically controlled

brake system does not operate,

do not follow other vehicles

closely and avoid hills or sharp

turns that require braking. In this

case, braking is still possible,

but the brake pedal should be

depressed more firmly than

usual. Also, the braking dis-

tance will increase. Have your

brakes fixed immediately.

●

The brake system consists of 2

or more individual hydraulic sys-

tems; if one of the systems fails,

the other(s) will still operate. In

this case, the brake pedal

should be depressed more

firmly than usual and the brak-

ing distance will increase. Have

your brakes fixed immediately.

■

If the vehicle becomes stuck

(AWD models)

Do not spin the wheels exces-

sively when any of the tires is up

in the air, or the vehicle is stuck in

sand, mud, etc. This may damage

the driveline components or pro-

pel the vehicle forward or back-

ward, causing an accident.

NOTICE

■

When driving the vehicle

●

Do not depress the accelerator

and brake pedals at the same

time while driving, as this may

restrain the hybrid system out-

put.

●

Do not use the accelerator

pedal or depress the accelera-

tor and brake pedals at the

same time to hold the vehicle on

a hill.

196

4-1. Before driving

HIGHLANDER HV_U

NOTICE

■

When parking the vehicle

Always set the parking brake and

shift the shift lever to P. Failure to

do so may cause the vehicle to

move or the vehicle may acceler-

ate suddenly if the accelerator

pedal is accidentally depressed.

■

Avoiding damage to vehicle

parts

●

Do not turn the steering wheel

fully in either direction and hold

it there for an extended period

of time.

Doing so may damage the

power steering motor.

●

When driving over bumps on

the road, drive as slowly as pos-

sible to avoid damaging the

wheels, underside of the vehi-

cle, etc.

■

If you get a flat tire while driv-

ing

A flat or damaged tire may cause

the following situations. Hold the

steering wheel firmly and gradu-

ally depress the brake pedal to

slow down the vehicle.

●

It may be difficult to control your

vehicle.

●

The vehicle will make abnormal

sounds or vibrations.

●

The vehicle will lean abnor-

mally.

Information on what to do in case

of a flat tire (



P.474)

■

When encountering flooded

roads

Do not drive on a road that has

flooded after heavy rain etc.

Doing so may cause the following

serious damage to the vehicle:

●

Engine stalling

●

Short in electrical components

●

Engine damage caused by

water immersion

In the event that you drive on a

flooded road and the vehicle is

flooded, be sure to have your Toy-

ota dealer check the following:

●

Brake function

●

Changes in quantity and quality

of oil and fluid used for the

engine, hybrid transaxle (front

and rear [AWD models]), etc.

●

Lubricant condition for bearings

and suspension joints (where

possible), and the function of all

joints, bearings, etc.

197

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HIGHLANDER HV_U

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Cargo capacity depends on the
total weight of the occupants.
(Cargo capacity) = (Total load
capacity) — (Total weight of
occupants)
Steps for Determining Correct
Load Limit —
(1) Locate the statement “The
combined weight of occupants
and cargo should never exceed
XXX kg or XXX lbs.” on your
vehicle’s placard.
(2) Determine the combined
weight of the driver and passen-
gers that will be riding in your
vehicle.
(3) Subtract the combined
weight of the driver and passen-
gers from XXX kg or XXX lbs.
(4) The resulting figure equals
the available amount of cargo
and luggage load capacity.
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 −

750 (5



150) = 650 lbs.)

(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
(



P.200)

Cargo capacity
Total load capacity (vehicle
capacity weight) (



P.504)

When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will

Cargo and luggage

Take notice of the following
information about storage
precautions, cargo capacity
and load.

Capacity and distribution

Calculation formula for
your vehicle

198

4-1. Before driving

HIGHLANDER HV_U

be C lb. (kg) as follows:

B

*2

lb. (kg) - A

*1

lb. (kg) = C

*3

lb.

(kg)

*1

:A =Weight of people

*2

:B =Total load capacity

*3

:C =Available cargo and luggage

load

In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:

C lb. (kg) - D

*4

lb. (kg) = E

*5

lb.

(kg)

*4

:D =Additional weight of people

*5

:E =Available cargo and luggage

load

As shown in the example above,
if the number of occupants
increases, the cargo and lug-
gage load will be reduced by an
amount that equals the
increased weight due to the
additional occupants. In other
words, if an increase in the num-
ber of occupants causes an
excess of the total load capacity
(combined weight of occupants
plus cargo and luggage load),
you must reduce the cargo and
luggage on your vehicle.

WARNING

■

Things that must not be car-

ried in the luggage compart-

ment

The following things may cause a

fire if loaded in the luggage com-

partment:

●

Receptacles containing gaso-

line

●

Aerosol cans

■

Storage precautions

Observe the following precau-

tions.

Failure to do so may prevent the

pedals from being depressed

properly, may block the driver’s

vision, or may result in items hit-

ting the driver or passengers, pos-

sibly causing an accident.

●

Stow cargo and luggage in the

luggage compartment when-

ever possible.

●

Do not stack cargo and luggage

in the luggage compartment

higher than the seatbacks.

●

When you fold down the rear

seats, long items should not be

placed directly behind the front

seats.

●

Never allow anyone to ride in

the luggage compartment. It is

not designed for passengers.

They should ride in their seats

with their seat belts properly

fastened.

●

Do not place cargo or luggage

in or on the following locations.

• At the feet of the driver

• On the front passenger or rear

seats (when stacking items)

• On the luggage cover

• On the instrument panel

• On the dashboard

●

Secure all items in the occupant

compartment.

■

Capacity and distribution

●

Do not exceed the maximum

axle weight rating or the total

vehicle weight rating.

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WARNING

●

Even if the total load of occu-

pant’s weight and the cargo

load is less than the total load

capacity, do not apply the load

unevenly. Improper loading may

cause deterioration of steering

or braking control which may

cause death or serious injury.

■

When using a roof luggage

carrier (vehicles with roof

rails)

Observe the following precau-

tions:

●

Place the cargo so that its

weight is distributed evenly

between the front and rear

axles.

●

If loading long or wide cargo,

never exceed the vehicle overall

length or width. (



P.504)

●

Before driving, make sure the

cargo is securely fastened on

the roof luggage carrier.

●

Loading cargo on the roof lug-

gage carrier will make the cen-

ter of gravity of the vehicle

higher. Avoid high speeds, sud-

den starts, sharp turns, sudden

braking or abrupt maneuvers,

otherwise it may result in loss of

control or vehicle rollover due to

failure to operate this vehicle

correctly and result in death or

serious injury.

●

If driving for a long distance, on

rough roads, or at high speeds,

stop the vehicle now and then

during the trip to make sure the

cargo remains in its place.

●

Do not exceed 165 lb. (75 kg)

cargo weight on the roof lug-

gage carrier.

NOTICE

■

When loading cargo

Be careful not to scratch the sur-

face of the moon roof or pan-

oramic moon roof.

200

4-1. Before driving

HIGHLANDER HV_U

■

Total load capacity and seating

capacity

These details are also described on

the tire and loading information

label. (



P.430)

Vehicle load limits

Vehicle load limits include
total load capacity, seating
capacity, trailer weight rat-
ing and cargo capacity.



Total load capacity (vehicle
capacity weight):



P.504

Total load capacity means the
combined weight of occupants,
cargo and luggage.



Seating capacity:



P.504

Seating capacity means the max-
imum number of occupants
whose estimated average weight
is 150 lb. (68 kg) per person.



TWR (Trailer Weight Rat-
ing):



P.206, 504

TWR means the maximum gross
trailer weight (trailer weight plus
its cargo weight) that your vehicle
is able to tow.



Cargo capacity

Cargo capacity may increase or
decrease depending on the
weight and the number of occu-
pants.

WARNING

■

Overloading the vehicle

Do not overload the vehicle.

It may not only cause damage to

the tires, but also degrade steer-

ing and braking ability, resulting in

an accident.

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■

Matching trailer ball height to

trailer coupler height

No matter which class of tow hitch

applies, for a more safe trailer

hookup, the trailer ball setup must

be the proper height for the coupler

on the trailer.

Coupler
Trailer ball

■

Before towing

Check that the following conditions

are met:

●

Ensure that your vehicle’s tires

are properly inflated. (



P.511)

●

Trailer tires are inflated according

to the trailer manufacturer’s rec-

ommendation.

Trailer towing

Your vehicle is designed pri-
marily as a passen-
ger-and-load-carrying
vehicle. Towing a trailer can
have an adverse impact on
handling, performance,
braking, durability, and fuel
consumption. For your
safety and the safety of oth-
ers, you must not overload
your vehicle or trailer. You
must also ensure that you
are using appropriate tow-
ing equipment, that the tow-
ing equipment has been
installed correctly and used
properly, and that you
employ the requisite driv-
ing habits.

Vehicle-trailer stability and
braking performance are
affected by trailer stability,
brake performance and set-
ting, trailer brakes, the hitch
and hitch systems (if
equipped).

To tow a trailer safely, use
extreme care and drive the
vehicle in accordance with
your trailer’s characteris-
tics and operating condi-
tions.

Toyota warranties do not
apply to damage or mal-
function caused by towing a
trailer for commercial pur-
poses.

Contact your Toyota dealer
for further information
about additional require-
ments such as a towing kit,
etc.

202

4-1. Before driving

HIGHLANDER HV_U

●

All trailer lights work as required

by law.

●

All lights work each time you con-

nect them.

●

The trailer ball is set at the proper

height for the coupler on the

trailer.

●

The trailer is level when it is

hitched.

Do not drive if the trailer is not

level, and check for improper

tongue weight, overloading, worn

suspension, or other possible

causes.

●

The trailer cargo is securely

loaded.

●

The rear view mirrors conform to

all applicable federal, state/provin-

cial or local regulations. If they do

not, install rear view mirrors

appropriate for towing purposes.

■

Break-in schedule

If your vehicle is new or equipped

with any new power train compo-

nents (such as an engine, hybrid

transmission, rear differential or

wheel bearing), Toyota recommends

that you do not tow a trailer until the

vehicle has been driven for over 500

miles (800 km).
After the vehicle has been driven for

over 500 miles (800 km), you can

start towing. However, for the next

500 miles (800 km), drive the vehi-

cle at a speed of less than 50 mph

(80 km/h) when towing a trailer, and

avoid full throttle acceleration.

■

Maintenance

●

If you tow a trailer, your vehicle

will require more frequent mainte-

nance due to the additional load.

(See “Scheduled Maintenance

Guide” or “Owner’s Manual Sup-

plement”.)

●

Retighten the fixing bolts of the

towing ball and bracket after

approximately 600 miles (1000

km) of trailer towing.

■

If trailer sway occurs

One or more factors (crosswinds,

passing vehicles, rough roads, etc.)

can adversely affect handling of

your vehicle and trailer, causing

instability.

●

If trailer swaying occurs:

• Firmly grip the steering wheel.

Steer straight ahead.

Do not try to control trailer sway-

ing by turning the steering wheel.

• Begin releasing the accelerator

pedal immediately but very gradu-

ally to reduce speed.

Do not increase speed. Do not

apply vehicle brakes.

If you make no extreme correction

with the steering or brakes, your

vehicle and trailer should stabilize.

(if enabled, Trailer Sway Control can

also help to stabilize the vehicle and

trailer.)

●

After the trailer swaying has

stopped:

• Stop in a safe place. Get all occu-

pants out of the vehicle.

• Check the tires of the vehicle and

the trailer.

• Check the load in the trailer.

Make sure the load has not

shifted.

Make sure the tongue weight is

appropriate, if possible.

• Check the load in the vehicle.

Make sure the vehicle is not over-

loaded after occupants get in.

If you cannot find any problems, the

speed at which trailer swaying

occurred is beyond the limit of your

particular vehicle-trailer combina-

tion. Drive at a lower speed to pre-

vent instability. Remember that

swaying of the towing vehicle-trailer

increases as speed increases.

203

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HIGHLANDER HV_U

4

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WARNING

■

Trailer towing precautions

To tow a trailer safely, use

extreme care and drive the vehi-

cle in accordance with the trailer’s

characteristics and operating con-

ditions. Failure to do so could

cause an accident resulting in

death or serious injury. Vehicle

stability and braking performance

are affected by trailer stability,

brake setting and performance,

and the hitch. Your vehicle will

handle differently when towing a

trailer.

■

To avoid accident or injury

●

Do not exceed the TWR,

unbraked TWR, GCWR, GVWR

or GAWR.

●

If the gross trailer weight is over

2000 lb. (900 kg), a sway con-

trol device with sufficient capac-

ity is required.

●

Adjust the tongue weight within

the appropriate range. Place

heavier loads as close to the

trailer axle as possible.

●

Do not exceed 65 mph (104

km/h), the posted towing speed

limit or the speed limit for your

trailer as set forth in your trailer

owner’s manual, whichever is

lowest. Slow down sufficiently

before making a turn, in cross

winds, on wet or slippery sur-

face, etc. to help avoid an acci-

dent. If you experience a

vehicle-trailer instability from

reducing a certain speed, slow

down and make sure you keep

your vehicle speed under the

speed of which you experience

the instability.

●

Do not make jerky, abrupt or

sharp turns.

●

Do not apply the brakes sud-

denly as you may skid, resulting

in jackknifing and loss of vehicle

control. This is especially true

on wet or slippery surfaces.

●

Do not exceed the trailer hitch

assembly weight, gross vehicle

weight, gross axle weight and

trailer tongue weight capacities.

●

Do not use the following sys-

tems when trailer towing.

• Dynamic radar cruise control

with full-speed range

• LTA (Lane Tracing Assist)

• PCS (Pre-Collision System)

• BSM (Blind Spot Monitor)

●

Slow down and downshift

before descending steep or long

downhill grades. Do not make

sudden downshifts while

descending steep or long down-

hill grades.

●

Vehicle-trailer instability is more

likely on steep long downhills.

Before descending steep or

long downhill grades, slow

down and downshift. Do not

make sudden downshifts when

descending steep or long down-

hill grades. Avoid holding the

brake pedal down too long or

applying the brakes too fre-

quently. This could cause the

brakes to overheat and result in

reduced braking efficiency.

●

Do not tow a trailer when the

compact spare tire is installed

on your vehicle.

■

When towing a trailer

Toyota recommends trailers with

brakes that conform to any appli-

cable federal and state/provincial

regulations.

204

4-1. Before driving

HIGHLANDER HV_U

■

GCWR (Gross Combination
Weight Rating)

The maximum allowable gross
combination weight. The gross
combination weight is the sum
of the total vehicle weight
(including the occupants, cargo
and any optional equipment
installed on the vehicle) and the
weight of the trailer being towed
(including the cargo in the
trailer).

■

GVWR (Gross Vehicle
Weight Rating)

The maximum allowable gross
vehicle weight. The gross vehi-
cle weight is the total weight of
the vehicle. When towing a
trailer, it is the sum of the vehicle
weight (including the occu-
pants, cargo and any optional
equipment installed on the vehi-
cle) and the tongue weight.

■

GAWR (Gross Axle Weight
Rating)

The maximum allowable gross
axle weight. The gross axle
weight is the load placed on
each axle (front and rear).

Front GAWR

WARNING

●

If the gross trailer weight

exceeds unbraked TWR, trailer

brakes are required. Toyota rec-

ommends trailers with brakes

that conform to all applicable

federal and state/provincial reg-

ulations.

●

Never tap into your vehicle’s

hydraulic system, as this will

lower the vehicle’s braking

effectiveness.

●

Never tow a trailer without using

a safety chain securely attached

to both the trailer and the vehi-

cle. If damage occurs to the

coupling unit or hitch ball, there

is danger of the trailer wander-

ing into another lane.

Towing related terms

205

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HIGHLANDER HV_U

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Rear GAWR

■

TWR (Trailer Weight Rating)

The maximum allowable gross
trailer weight. The gross trailer
weight is the sum of the trailer
weight and the weight of the
cargo in the trailer.
TWR is calculated assuming
base vehicle with one driver,
one front passenger, towing
package (if available), hitch and
hitch systems (if required).

Additional optional equipment, pas-
sengers and cargo in the vehicle
will reduce the trailer weight rating
so as not to exceed GCWR, GVWR
and GAWR.
If the gross trailer weight exceeds
3000 lb. (1360 kg), it is recom-
mended to use a trailer with 2 or
more axles.

With brakes

■

Unbraked TWR (Unbraked
Trailer Weight Rating)

The trailer weight rating for tow-
ing a trailer without a trailer ser-
vice brake system.

Without brakes

■

Tongue Weight

The load placed on the trailer
hitch ball. (



P.206)



The gross trailer weight must
never exceed the TWR
described in the table.
(



P.206)



The gross combination weight
must never exceed the
GCWR described in the table.
(



P.206)



The gross vehicle weight
must never exceed the
GVWR indicated on the Certi-
fication Label. (



P.504)



The gross axle weight on
each axle must never exceed
the GAWR indicated on the

Weight limits

206

4-1. Before driving

HIGHLANDER HV_U

Certification Label. (



P.504)



If the gross trailer weight is
over the unbraked TWR,
trailer service brakes are
required.



If the gross trailer weight is
over 2000 lb. (900 kg), a sway
control device with sufficient
capacity is required.

Confirm that the gross trailer weight, gross combination weight,
gross vehicle weight, gross axle weight and tongue weight are all
within the limits.

■

GCWR

*1

and TWR

*1

■

Unbraked TWR

*1

1000 lb. (450 kg)

*1

:These models meet the tow-vehicle trailering requirement of SAE Inter-

national per SAE J2807.

*2

:The model code is indicated on the Certification Label. (



P.504)

*3

:For 7-seat models

*4

:For 8-seat models



A recommended tongue
weight varies in accordance
with the types of trailers or
towing as described below.



To ensure the recommended
values shown below, the
trailer must be loaded by
referring to the following
instructions.

• Tongue Weight

GCWR, TWR and Unbraked TWR

Model code

*2

Engine

Driving

system

GCWR

TWR



AXUH70L-ARXNHA



AXUH70L-ARXMHA



AXUH70L-ARXGHA

2.5L L4
(A25A-FX
S) engine

2WD

9460 lb.
(4290 kg)

3500 lb.

(1590 kg)



AXUH78L-ARXNHA



AXUH78L-ARXMHA



AXUH78L-ARXGHA

*3

AWD

9500 lb.
(4310 kg)

AXUH78L-ARXGHA

*4

9565 lb.
(4340 kg)

Trailer Tongue Weight

207

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HIGHLANDER HV_U

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The gross trailer weight should be
distributed so that the tongue
weight is 9% to 11%.
(Tongue weight/Gross trailer weight
x 100 = 9% to 11%)

Gross trailer weight
Tongue weight

The gross trailer weight, gross axle
weight and tongue weight can be
measured with platform scales
found at a highway weighing sta-
tion, building supply company,
trucking company, junk yard, etc.

Trailer hitch assemblies have
different weight capacities. Toy-
ota recommends the use of Toy-
ota hitch/bracket for your
vehicle. For details, contact your
Toyota dealer.



If you wish to install a trailer
hitch, contact your Toyota
dealer.



Use only a hitch that con-
forms to the gross trailer
weight requirement of your
vehicle.



Follow the directions supplied
by the hitch manufacturer.



Lubricate the hitch ball with a
light coating of grease.



Remove the hitch ball when-
ever you are not towing a
trailer. Remove the trailer
hitch if you do not need it.
After removing the hitch, seal
any mounting hole in the vehi-
cle body to prevent entry of
any substances into the vehi-
cle.

Use the correct trailer ball for
your application.

Hitch

NOTICE

■

Hitch

Trailer hitch assemblies have dif-

ferent weight capacities estab-

lished by the hitch manufacturer.

Even though the vehicle may be

physically capable of towing a

higher weight, the operator must

determine the maximum weight

rating of the particular hitch

assembly and never exceed the

maximum weight rating specified

for the trailer-hitch. Exceeding the

maximum weight rating set by the

trailer-hitch manufacturer can

cause an accident resulting in

death or serious personal injuries.

NOTICE

■

When installing a trailer hitch

Use only the position recom-

mended by your Toyota dealer.

Do not install the trailer hitch on

the bumper; this may cause body

damage.

Selecting trailer ball

208

4-1. Before driving

HIGHLANDER HV_U

Trailer ball load rating

Matches or exceeds the gross
trailer weight rating of the trailer.

Ball diameter

Matches the size of the trailer cou-
pler. Most couplers are stamped
with the required trailer ball size.

Shank length

Protrudes beyond the bottom of the
lock washer and nut at least 2
threads.

Shank diameter

Matches the ball mount hole diame-
ter size.

Weight carrying ball position:
50.7 in. (1289 mm)

Use the wire harness stored in
the rear end under body.

Please consult your dealer
when installing trailer lights, as
incorrect installation may cause
damage to the vehicle’s lights.
Please take care to comply with
your state’s laws when install-
ing trailer lights.

■

Auto current cut-off function

In case of over current, the auto

cut-off function stops the power

flowing to the trailer lights to prevent

damage to the vehicle’s electrical

system.

Trailer class

Typical trailer ball

size

IV

2 5/16 in.

II and III

2 in.

I

1 7/8 in.

Positions for towing hitch
ball

Connecting trailer lights

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HIGHLANDER HV_U

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This function is activated when the

rated current of any of the following

trailer light circuit components is

exceeded:

●

Tail lights: maximum 4.5 A

●

Stop/turn signal light (right): maxi-

mum 7.8 A

●

Stop/turn signal light (left): maxi-

mum 4.5 A

■

When the auto current cut func-

tion is activated

If a trailer light does not come on

due to the activation of the auto cur-

rent cut function, the light system

will need to be reset.
Follow the reset procedure shown

below.

●

If a tail light does not come on,

turn off the headlight switch.

●

If the right-side stop/turn signal

light does not come on, put the

turn signal in the off position or

remove foot from the brake pedal.

●

If the left-side stop/turn signal light

does not come on, put the turn

signal in the off position or remove

foot from the brake pedal.

If the emergency flashers do not

operate, press the emergency

flasher switch to turn them off.
After the light system is reset, oper-

ate the light switches again to see if

the lights operate normally.
If the lights do not operate normally,

have the vehicle inspected by your

Toyota dealer.

Your vehicle will handle differ-
ently when towing a trailer. Help
to avoid an accident, death or
serious injury, keep the following
in mind when towing:



Speed limits for towing a
trailer vary by state or prov-
ince. Do not exceed the
posted towing speed limit.



Toyota recommends that the
vehicle-trailer speed limit is 65
mph (104 km/h) on a flat,
straight, dry road. Do not
exceed this limit, the posted
towing speed limit or the
speed limit for your trailer as
set forth in your trailer owner’s
manual, whichever is lowest.
Instability of the towing vehi-
cle-trailer combination (trailer
sway) increases as speed
increases. Exceeding speed
limits may cause loss of con-
trol.



Before starting out, check the
trailer lights, tires and the
vehicle-trailer connections.
Recheck after driving a short
distance.



Practice turning, stopping and
reversing with the trailer
attached in an area away
from traffic until you become
accustomed to the feel of the
vehicle-trailer combination.



Reversing with a trailer
attached is difficult and

NOTICE

■

Do not directly splice trailer

lights

Do not directly splice trailer lights.

Directly splicing trailer lights may

damage your vehicle’s electrical

system and cause a malfunction.

Trailer towing tips

210

4-1. Before driving

HIGHLANDER HV_U

requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.



As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.



Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
vehicle control. This is espe-
cially true on wet or slippery
surfaces.



Avoid jerky starts or sudden
acceleration.



Avoid jerky steering and
sharp turns, and slow down
before making turn.



Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.



Slow down before making a

turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.



Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.



To maintain engine braking
efficiency and charging sys-
tem performance when using
engine braking, do not put the
transmission in D. If in the S
mode, the hybrid transmission
shift range position must be in
5 or lower. (



P.220)



Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or
long downhill grades.



Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.



Due to the added load of the
trailer, your vehicle’s engine
may overheat on hot days (at
temperatures over 85°F
[30°C]) when driving up a long

211

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HIGHLANDER HV_U

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or steep grade. If the engine
coolant temperature gauge
indicates overheating, imme-
diately turn off the air condi-
tioning (if in use), pull your
vehicle off the road and stop
in a safe spot. (



P.497)



Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Put the transmission
in P and apply the parking
brake. Avoid parking on a
slope, but if unavoidable, do
so only after performing the
following:

1

Apply the brakes and keep
them applied.

2

Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.

3

When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

4

Shift into P and apply the
parking brake.

5

Turn off the hybrid system.



When restarting after parking
on a slope:

1

With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.

2

Shift into a forward gear. If
reversing, shift into R.

3

If the parking brake is in man-
ual mode, release the park-
ing brake. (



P.224)

4

Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.

5

Have someone retrieve the
blocks.

212

4-1. Before driving

HIGHLANDER HV_U

Dinghy towing

Your vehicle is not designed
to be dinghy towed (with 4
wheels on the ground)
behind a motor home.

NOTICE

■

To avoid serious damage to

your vehicle

Do not tow your vehicle with the 4

wheels on the ground.

■

To prevent causing serious

damage to the hybrid trans-

mission and Hybrid AWD sys-

tem

Never tow this vehicle with any of

the wheels on the ground. This

may cause serious damage to the

hybrid transmission and Hybrid

AWD system.

213

4-2. Driving procedures

HIGHLANDER HV_U

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4-2.Driving procedures

1

Check that the parking brake
is set.

2

Check that the shift lever is in
P.

3

Firmly depress the brake
pedal.

and a message will be dis-

played on the multi-information dis-

play.
If it is not displayed, the hybrid sys-

tem cannot be started.

4

Press the power switch
shortly and firmly.

When operating the power switch,

one short, firm press is enough. It is

not necessary to press and hold the

switch.
If the “READY” indicator turns on,

the hybrid system will operate nor-

mally.
Continue depressing the brake

pedal until the “READY” indicator is

illuminated.
The hybrid system can be started

from any power switch mode.

5

Check that the “READY” indi-
cator is illuminated.

The vehicle will not move when the

“READY” indicator is off.

■

If the hybrid system does not

start

●

The immobilizer system may not

have been deactivated. (



P.79)

Contact your Toyota dealer.

●

If a message related to start-up is

shown on the multi-information

display, read the message and fol-

low the instructions.

■

When the ambient temperature

is low, such as during winter

driving conditions

When starting the hybrid system,

the flashing time of the “READY”

indicator may be long. Leave the

vehicle as it is until the “READY”

indicator is steady on, as steady

means the vehicle is able to move.

■

Sounds and vibrations specific

to a hybrid vehicle



P.73

■

If the 12-volt battery is dis-

charged

The hybrid system cannot be started

using the smart key system. Refer

to P.491to restart the hybrid system.

■

Electronic key battery depletion



P.128

Power (ignition)

switch

Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.

Starting the hybrid sys-
tem

214

4-2. Driving procedures

HIGHLANDER HV_U

■

Conditions affecting operation



P.147

■

Note for the entry function



P.148

■

Steering lock function

●

After turning the power switch off

and opening and closing the

doors, the steering wheel will be

locked due to the steering lock

function. Operating the power

switch again automatically can-

cels the steering lock.

●

When the steering lock cannot be

released, “Push Power Switch

while Turning Steering Wheel in

Either Direction” will be displayed

on the multi-information display.

Check that the shift lever is in P.

Press the power switch shortly

and firmly while turning the steer-

ing wheel left and right.

●

To prevent the steering lock motor

from overheating, operation of the

motor may be suspended if the

hybrid system is turned on and off

repeatedly in a short period of

time. In this case, refrain from

operating the hybrid system. After

about 10 seconds, the steering

lock motor will resume functioning.

■

If the “READY” indicator does

not come on

In the event that the “READY” indi-

cator does not come on even after

performing the proper procedures

for starting the vehicle, contact your

Toyota dealer immediately.

■

If the hybrid system is malfunc-

tioning



P.78

■

Electronic key battery



P.438

■

Operation of the power switch

●

If the switch is not pressed shortly

and firmly, the power switch mode

may not change or the hybrid sys-

tem may not start.

●

If attempting to restart the hybrid

system immediately after turning

the power switch off, the hybrid

system may not start in some

cases. After turning the power

switch off, please wait a few sec-

onds before restarting the hybrid

system.

■

Customization

If the smart key system has been

deactivated in a customized setting,

refer to P.489.

WARNING

■

When starting the hybrid sys-

tem

Always start the hybrid system

while sitting in the driver’s seat.

Do not depress the accelerator

pedal while starting the hybrid

system under any circumstances.

Doing so may cause an accident

resulting in death or serious injury.

■

Caution while driving

If hybrid system failure occurs

while the vehicle is moving, do not

lock or open the doors until the

vehicle reaches a safe and com-

plete stop. Activation of the steer-

ing lock in this circumstance may

lead to an accident, resulting in

death or serious injury.

215

4-2. Driving procedures

HIGHLANDER HV_U

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1

Stop the vehicle completely.

2

Set the parking brake
(



P.224), and shift the shift

lever to P.

Check the parking brake indicator

is illuminated.

3

Press the power switch.

The hybrid system will stop, and the

meter display will be extinguished.

4

Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.

■

Automatic hybrid system shut

off feature

●

The vehicle is equipped with a

feature that automatically shuts off

the hybrid system when the shift

lever is in P with the hybrid system

operating for an extended period.

●

The hybrid system will automati-

cally shut off after approximately 1

hour if it has been left running

while the shift lever is in P.

●

The timer for the automatic hybrid

system shut off feature will reset if

the brake pedal is depressed or if

the shift lever is in a position other

than P.

●

After the vehicle is parked, if the

door is locked with the door lock

switch (



P.134) from the inside or

the mechanical key from the out-

side, the automatic hybrid system

shut off feature will be disabled.

The timer for the automatic hybrid

system shut off feature will be

re-enabled if the driver’s door is

opened.

NOTICE

■

When starting the hybrid sys-

tem

If the hybrid system becomes diffi-

cult to start, have your vehicle

checked by your Toyota dealer

immediately.

■

Symptoms indicating a mal-

function with the power

switch

If the power switch seems to be

operating somewhat differently

than usual, such as the switch

sticking slightly, there may be a

malfunction. Contact your Toyota

dealer immediately.

Stopping the hybrid sys-
tem

WARNING

■

Stopping the hybrid system

in an emergency

●

If you want to stop the hybrid

system in an emergency while

driving the vehicle, press and

hold the power switch for more

than 2 seconds, or press it

briefly 3 times or more in suc-

cession. (



P.452)

However, do not touch the

power switch while driving

except in an emergency. Turn-

ing the hybrid system off while

driving will not cause loss of

steering or braking control, how-

ever, power assist to the steer-

ing will be lost. This will make it

more difficult to steer smoothly,

so you should pull over and stop

the vehicle as soon as it is safe

to do so.

●

If the power switch is operated

while the vehicle is running, a

warning message will be shown

on the multi-information display

and a buzzer sounds.