Toyota Highlander Hybrid (2020 year). Manual in english — part 2

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2-1. Instrument cluster

HIGHLANDER HV_U

off after the hybrid system is on,
or after a few seconds. There
may be a malfunction in a sys-
tem if a light does not come on,
or turn off. Have the vehicle
inspected by your Toyota dealer.

*5

:In order to confirm operation, the

BSM outside rear view mirror
indicators illuminate in the follow-
ing situations:



When the BSM function is
enabled on

of the

multi-information display, the
power switch is turned to ON.



When the power switch is in
ON, the BSM function is
enabled on

of the

multi-information display.

If the system is functioning cor-
rectly, the BSM outside rear
view mirror indicators will turn
off after a few seconds. If the
BSM outside rear view mirror
indicators do not illuminate or do
not turn off, there may be a mal-
function in the system. If this
occurs, have the vehicle
inspected by your Toyota dealer.

*6

:This light illuminates on the out-

side rear view mirrors.

*7

:When the outside temperature is

approximately 37°F (3°C) or
lower, this indicator will flash for
approximately 10 seconds, then
stay on.

*8

:This light illuminates on the cen-

ter panel.

*9

:7-inch display only

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■

Locations of gauges and meters



4.2-inch display



7-inch display

The units used on the meters may differ depending on the target region.

Hybrid System Indicator

Displays hybrid system output or regeneration level (



P.90)

Multi-information display

Presents the driver with a variety of vehicle data (



P.92, 102)

Displays warning messages in case of a malfunction (



P.470)

Gauges and meters

Meter display

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Clock (



P.92)

Speedometer
Fuel gauge

Displays the quantity of fuel remaining in the tank

Odometer and trip meter display (



P.91)

Shift position display (



P.220)

Outside temperature

Displays the outside temperature within the range of -40°F (-40°C) to 122°F
(50°C). Low outside temperature indicator comes on when the ambient
temperature is 37°F (3°C) or lower.

Engine coolant temperature gauge

Displays the engine coolant temperature

■

The meters and display illumi-

nate when

The power switch is in ON.

■

Hybrid System Indicator

READY OFF area

Shows that the hybrid system is not
operating.

Charge area

Shows regeneration

*

status.

Regenerated energy will be used to
charge the hybrid battery (traction
battery).

Hybrid Eco area

Shows that gasoline engine power
is not being used very often.

The gasoline engine will automati-
cally stop and restart under various
conditions.

Eco area

Shows that the vehicle is being
driven in an Eco-friendly manner.
By keeping the indicator needle
within the Eco area, more
Eco-friendly driving can be
achieved.

Power area

Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)

*

: When used in this manual, regen-

eration refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.

■

Outside temperature display

●

In the following situations, the cor-

rect outside temperature may not

be displayed, or the display may

take longer than normal to

change:

• When stopped, or driving at low

speeds (less than 12 mph [20

km/h])

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• When the outside temperature

has changed suddenly (at the

entrance/exit of a garage, tunnel,

etc.)

●

When “--” or “E” is displayed, the

system may be malfunctioning.

Take your vehicle to your Toyota

dealer.

■

Liquid crystal display

Small spots or light spots may

appear on the display. This phenom-

enon is characteristic of liquid crys-

tal displays, and there is no problem

continuing to use the display.

■

Customization

The meters can be customized on

of the multi-information display.

(



P.100, 110)

■

Display items



Odometer

Displays the total distance the vehi-
cle has been driven.



Trip meter A/trip meter B

Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.

■

Changing the display

Each time the “ODO TRIP”
switch is pressed, the displayed
item will be changed. When the
trip meter is displayed, pressing
and holding the switch will reset
the trip meter.

WARNING

■

The information display at

low temperatures

Allow the interior of the vehicle to

warm up before using the liquid

crystal information display. At

extremely low temperatures, the

information display monitor may

respond slowly, and display

changes may be delayed.

For example, there is a lag

between the driver’s shifting and

the new gear number appearing

on the display. This lag could

cause the driver to downshift

again, causing rapid and exces-

sive engine braking and possibly

an accident resulting in death or

injury.

NOTICE

■

To prevent damage to the

engine and its components

●

Do not let the indicator needle

of the tachometer enter the red

zone, which indicates the maxi-

mum engine speed.

●

The engine may be overheating

if the engine coolant tempera-

ture gauge is in the red zone

(H). In this case, immediately

stop the vehicle in a safe place,

and check the engine after it

has cooled completely.

(



P.497)

Odometer and trip meter
display

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The brightness of the instrument
panel lights can be adjusted.

This image is for example only, and
may differ from the actual vehicle.

1

Darker

2

Brighter

■

Brightness of the meters (day

mode and night mode)

The brightness of the meters is

changed between day mode and

night mode.

●

Day mode: When the surrounding

area is bright

●

Night mode: When the surround-

ing area is dark

The clocks can be adjusted on
the audio system screen.
Refer to “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.

■

Display

The multi-information display
presents the driver with a variety
of driving-related information.
Warning or suggestion/advice
pop-up displays are also dis-
played in certain situations.

■

Menu icons

Select a menu icon to display its
content.

Changing the instrument
panel light brightness

Adjusting the clock

Multi-information dis-

play (4.2-inch display)

Display and menu icons

Driving information display
(



P.93)

Driving support system
information display
(



P.96)

Audio system-linked dis-
play (



P.96)

Vehicle information dis-
play (



P.96)

Settings display (



P.98)

Warning message display
(



P.101)

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■

Liquid crystal display

Small spots or light spots may

appear on the display. This phenom-

enon is characteristic of liquid crys-

tal displays, and there is no problem

continuing to use the display.

The multi-information display is
operated using the meter control
switches.

Scroll screens

*

, change the

displayed content

*

and move

the cursor
Press: Enter/Set

Press and hold: Reset/Dis-
play customizable items
Return to the previous screen
Call sending/receiving and
history display

Linked with the hands-free system,
sending or receiving call is dis-
played. For details regarding the
hands-free system, refer to the
“NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.

*

: On screens where the screen can

be scrolled and the display can
be switched, a scroll bar or a
round icon that shows the num-
ber of registered screens is dis-
played.

■

Speedometer display/Driv-
ing range

Speedometer display

Displays the vehicle speed.

Driving range

Displays driving range with remain-
ing fuel. Use the displayed values
as a reference only.
This distance is computed based
on your average fuel consumption.

WARNING

■

Caution for use while driving

●

When operating the multi-infor-

mation display while driving,

pay extra attention to the safety

of the area around the vehicle.

●

Do not look continuously at the

multi-information display while

driving as you may fail to see

pedestrians, objects on the

road, etc. ahead of the vehicle.

■

The information display at

low temperatures



P.91

Changing the meter dis-
play

Driving information dis-
play (

)

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As a result, the actual distance that
can be driven may differ from that
displayed.
When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off,
the display may not be updated.
When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven with
the remaining fuel cannot be calcu-
lated.
Refuel immediately.

■

Fuel economy

Use the displayed values as a ref-
erence only.

Driving range

Displays driving range with remain-
ing fuel.
This distance is computed based
on your average fuel consumption.
As a result, the actual distance that
can be driven may differ from that
displayed.
When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off,

the display may not be updated.
When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven with
the remaining fuel cannot be calcu-
lated.
Refuel immediately.

Current fuel economy

Displays the instantaneous current
fuel Economy.

Average fuel economy

Displays the average fuel economy
since the function was reset or the
average fuel economy after starting
or refueling.

*1, 2, 3

The average fuel economy dis-
play can be changed in

.

(



P.98)

*1

:Use the displayed fuel consump-

tion as a reference only.

*2

:Average fuel economy since the

function was reset can be reset
by pressing and holding

.

*3

:Average fuel economy after

starting is reset each time the
engine stops.

■

ECO Accelerator Guid-
ance/Eco score

Displays a reference operation
range for using the accelerator
pedal according to driving condi-
tions, and a score result that
evaluates the current driving
status.

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ECO Accelerator Guidance
Eco score



ECO Accelerator Guidance

Eco area

Indicates that the vehicle is being
driven in an Eco-friendly manner.

Power area

Indicates that the Eco-friendly driv-
ing range is being exceeded
(during full power driving, etc.)

Current accelerator pedal
operation

Displayed as a green bar when
within the Eco area.
Eco-friendly acceleration can be
achieved by keeping the accelera-
tor pedal operation display within
the range indicated by the blue bar.
(



P.191)

Zone of Eco acceleration

Displayed as a blue bar, and rep-
resents an estimated suitable

accelerator pedal operation range
for the current driving conditions,
such as starting off or cruising.
This display changes according to
situation, such as when starting off
or cruising.



Eco score

The following 3 Eco driving meth-
ods are evaluated in 5 levels:
Smooth start-off acceleration, driv-
ing without sudden acceleration,
and smooth stopping. When the
vehicle is stopped, an Eco score
out of 100 points will be displayed.

Score result
Eco start status
Eco cruise status
Eco stop status

How to read the bar display

Not yet evaluated
Low

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High

• After the hybrid system is started,

the Eco score will not be dis-
played until the vehicle speed
exceeds approximately 12 mph
(20 km/h).

• The Eco score will be reset each

time the hybrid system is started.

• When the hybrid system is

stopped, the total score of the
current trip will be displayed.

■

The ECO Accelerator Guid-

ance/Eco score will not operate

when

The ECO Accelerator Guidance/Eco

score will not operate in the follow-

ing situations:

●

The Hybrid System Indicator is not

operating.

●

The vehicle is being driven using

the dynamic radar cruise control

with full-speed range.

■

Driving support system
information

Select to display the operational
status of the following systems:



LTA (Lane Tracing Assist)
(



P.257)



RSA (Road Sign Assist) (if
equipped) (



P.267)



Dynamic radar cruise control
with full-speed range
(



P.270)

■

Navigation system-linked
display (if equipped)

Select to display the following
navigation system-linked infor-
mation:



Route guidance to destination



Compass display (head-
ing-up display)

■

Route guidance to destination

display

When the route guidance to destina-

tion display is enabled on the

head-up display, it will not be dis-

played on the multi-information dis-

play. (



P.114)

Select to enable selection of an
audio source or track on the
meter using the meter control
switches.

This menu icon can be set to be
displayed/not displayed in

.

■

Drive information

2 items that are selected using
the “Drive Info Items” setting
(average speed, distance and
total time) can be displayed ver-
tically.
The displayed information
changes according to the “Drive
Info Type” setting (since the sys-

Driving support system
information display (

)

Audio system-linked dis-
play (

)

Vehicle information dis-
play (

)

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tem was started or between
resets). (



P.98)

Use the displayed information
as a reference only.
Following items will be dis-
played.



“Trip”

• “Average Speed”: Displays the

average vehicle speed since
hybrid system start

*

• “Distance”: Displays the distance

driven since hybrid system start

*

• “Total Time”: Displays the elapsed

time since hybrid system start

*

*

: These items are reset each time

the engine stops.



“Total”

• “Average Speed”: Displays the

average vehicle speed since the
display was reset

*

• “Distance”: Displays the distance

driven since the display was
reset

*

• “Total Time”: Displays the elapsed

time since the display was reset

*

*

: To reset, display the desired item

and press and hold

.

■

Energy monitor



P.117

■

Tire pressure



P.421

■

AWD Control (if equipped)

Torque distribution display

Displays the drive status of each
wheel in 6 steps from 0 to 5.

G-force display

*

Displays the size and direction of
the G-force applied to the vehicle
via changes to the position of the
ball on the display.

Maximum G-force course

*

This item is linked with the G-force
display and the course of the past
movement of the ball is displayed.
Press and hold

to reset the

record.

Wheel spin display

When a tire is spinning, its icon on
the display changes its color and
blinks.

*

: This item is displayed only when

driving mode is set to sport mode.

■

Tire pressure

• It may take a few minutes to dis-

play the tire inflation pressure

after the power switch is turned to

ON. It may also take a few min-

utes to display the tire inflation

pressure after inflation pressure

has been adjusted.

• “---” may be displayed if the tire

position information cannot be

determined due to unfavorable

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radio wave conditions.

• Tire inflation pressure changes

with temperature. The displayed

values may also be different from

the values measured using a tire

pressure gauge.

■

Changing settings

Use the meter control switches
on the steering wheel to change
settings.

1

Press

or

of the meter

control switch to select

.

2

Press

or

of the meter

control switch to select the
desired item to be custom-
ized.

3

Press or press and hold

.

The available settings will differ
depending on if

is pressed or

pressed and held. Follow the

instructions on the display.

■

Setting items



LTA (Lane Tracing Assist)

(



P.257)

Press and hold

to change the

settings of the following items:
• “Lane Center”
Select to enable/disable the lane
centering function.
• “Steering Assist”
Select to enable/disable steering
wheel assistance.
• “Sensitivity”
Select to set the warning sensitivity.

• “Sway Warning”
Select to enable/disable the vehicle
sway warning.
• “Sway Sensitivity”
Select to set the vehicle sway warn-
ing sensitivity.



PCS (Pre-Collision Sys-

tem) (



P.249)

Press

to enable/disable the

pre-collision system.
• PCS (Pre-Collision System)

on/off

Select to enable/disable the
pre-collision system.

Press and hold

to change the

settings of the following item:
• “Sensitivity”
Select to change the pre-collision
warning timing.



BSM (Blind Spot Monitor)

(



P.280)

Press

to enable/disable the

Blind Spot Monitor function.
• BSM (Blind Spot Monitor) on/off
Select to enable/disable the Blind
Spot Monitor function.

Press and hold

to change the

settings of the following items:
• “Brightness”
Select to switch the brightness of
the outside rear view mirror indica-
tors. (



P.281)

• “Sensitivity”
Select to change the alert timing for
an approaching vehicle.

Settings display (

)

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

RCTA (Rear Cross Traffic

Alert) (



P.294)

Press

to enable/disable the

Rear Cross Traffic Alert function.
• RCTA (Rear Cross Traffic Alert)

on/off

Select to enable/disable the Rear
Cross Traffic Alert function.

Press and hold

to change the

settings of the following item:
• “Volume”
Select to change the volume of the
RCTA buzzer.



RSA (Road Sign Assist) (if

equipped) (



P.267)

Press

to enable/disable the

Road Sign Assist.
• RSA (Road Sign Assist) on/off
Select to enable/disable the Road
Sign Assist.

Press and hold

to change the

settings of the following items:
• “Notification Method”
Select to change each notification
method used to notify the driver
when the system recognizes
excess speed and no-entry sign.
• “Notification Level”
Select to change each notification
level used to notify the driver when
the system recognizes a speed limit
sign.

■

Vehicle settings

Press and hold

to change

the settings of the following

items:



PBD (Power Back Door)

(



P.135)

• “System Settings”
Select to enable/disable the power
back door system.
• “Opening Adjustment”
Select the open position when
power back door is fully open.
• “Volume”
Select to set the volume of the
buzzer which sounds when the
power back door system operates.



“TPWS” (Tire Pressure Warn-
ing System) (



P.421)

• “Set Pressure” (tire pressure

warning system initialization)

Select to initialize the tire pressure
warning system.
• “Change Wheel” (change the tire

pressure warning system sensor
ID code set)

Select to change the tire pressure
warning system sensor ID code set.
To enable this function, a second
set of tire pressure warning system
sensor ID codes must be registered
by a Toyota dealer. For information
regarding changing the registered
ID code set, contact your Toyota
dealer. (



P.427)

• “Change Wheel” (register tire

pressure warning system sensor
ID codes)

Select to register the ID codes of
the tire pressure sensors to the tire
pressure warning system.



“Rear Seat Reminder”
(



P.133)

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Select to enable/disable the rear
seat reminder.



“Scheduled Maintenance”
(



P.401)

Select to reset the scheduled main-
tenance information (maintenance
required message and distance
until maintenance necessary) after
all maintenance is performed.

■

Meter settings

Press and hold

to change

the settings of the following
items:



Language

Select to change the language dis-
played.



Units

Select to change the units of mea-
sure displayed.



EV indicator (



P.218)

Select to enable/disable the EV
indicator.



Select to change the displayed con-
tent of the following:
• Hybrid system indicator
Select to display/not display the
Eco Accelerator Guidance. (



P.90)

• Fuel economy display
Select to change the average fuel
consumption display between after
start/after reset. (



P.94)



Select to display/not display the
audio system linked display.



Select to change the displayed con-
tent of the following:
• Display contents
Select to display/not display the
AWD control (if equipped) and
energy monitor. (



P.97, 117)

• Drive information type
Select to change the drive informa-
tion type display between after
start/after reset.
• Drive information items
Select to set the first and second
items of the drive information dis-
play to any of the following: aver-
age vehicle
speed/distance/elapsed time.



Trip Summary

Select to turn the display of a trip
summary display.



Pop-up display

Select to enable/disable pop-up
displays for each relevant system.



Multi-information display off

Displays a blank screen.



Default setting

Select to reset the meter display
settings to the default setting.

■

Vehicle functions and set-
tings that can be changed



P.526

■

Suspension of the settings dis-

play

●

Some settings cannot be changed

while driving. When changing set-

tings, park the vehicle in a safe

place.

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●

If a warning message is displayed,

operation of the settings display

will be suspended.

■

Pop-up displays

Depending on the pop-up display,

the currently displayed item in the

message display area may be tem-

porarily not displayed. The item will

be displayed after the pop-up dis-

play is no longer displayed.

Select to display warning mes-
sages and measures to be
taken if a malfunction is
detected. (



P.470)

Displays suggestions to the
driver in the following situations.

To select a response to a dis-
played suggestion, use the
meter control switches.

■

Suggestion to turn off the
headlights

If the headlights are left on for a
certain amount of time after the
power switch has been turned
off, if the headlight switch is in
the “AUTO” position, a sugges-
tion message will be displayed
asking if you wish to turn the
headlights off.
To turn the headlights off, select
“Yes”.

If the driver's door is opened after
the power switch is turned off, this
suggestion message will not be dis-
played.

■

Customization

Some functions can be customized.

(



P.526)

WARNING

■

Cautions during setting up

the display

As the hybrid system needs to be

operating during setting up the

display, ensure that the vehicle is

parked in a place with adequate

ventilation. In a closed area such

as a garage, exhaust gases

including harmful carbon monox-

ide (CO) may collect and enter

the vehicle. This may lead to

death or a serious health hazard.

NOTICE

■

During setting up the display

To prevent 12-volt battery dis-

charge, ensure that the hybrid

system is operating while setting

up the display features.

Warning message display
(

)

Suggestion function

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■

Display

The multi-information display
presents the driver with a variety
of driving-related information.
Warning or suggestion/advice
pop-up displays are also dis-
played in certain situations.

■

Menu icons

Select a menu icon to display its
content.

■

Liquid crystal display

Small spots or light spots may

appear on the display. This phenom-

enon is characteristic of liquid crys-

tal displays, and there is no problem

continuing to use the display.

The multi-information display is
operated using the meter control
switches.

Scroll screens

*

, change the

displayed content

*

and move

the cursor
Press: Enter/Set

Multi-information dis-

play (7-inch display)

Display and menu icons

Driving information display
(



P.103)

Driving support system
information display
(



P.106)

Audio system-linked dis-
play (



P.106)

Vehicle information dis-
play (



P.106)

Settings display (



P.107)

Warning message display
(



P.111)

WARNING

■

Caution for use while driving

●

When operating the multi-infor-

mation display while driving,

pay extra attention to the safety

of the area around the vehicle.

●

Do not look continuously at the

multi-information display while

driving as you may fail to see

pedestrians, objects on the

road, etc. ahead of the vehicle.

■

The information display at

low temperatures



P.91

Changing the meter dis-
play

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Press and hold: Reset/Dis-
play customizable items
Return to the previous screen
Call sending/receiving and
history display

Linked with the hands-free system,
sending or receiving call is dis-
played. For details regarding the
hands-free system, refer to the
“NAVIGATION AND MULTIMEDIA
SYSTEM OWNER’S MANUAL”.

*

: On screens where the screen can

be scrolled and the display can
be switched, a scroll bar or a
round icon that shows the num-
ber of registered screens is dis-
played.

■

Fuel economy

Use the displayed values as a ref-
erence only.

Current fuel consumption

Displays the instantaneous current
fuel consumption.

Average fuel economy (after
start)

Displays the average fuel con-
sumption since hybrid system

start.

*1

Driving range

Displays the driving range with
remaining fuel.
This distance is computed based
on your average fuel consumption.
As a result, the actual distance that
can be driven may differ from that
displayed.
When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off,
the display may not be updated.
When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven with
the remaining fuel cannot be calcu-
lated.
Refuel immediately.

Gadget

*2

The following items can be dis-
played by changing the settings for
gadget content and fuel economy
type on

. (



P.107)

• Other
Blank: No item
• Average vehicle speed
After start: Displays average vehi-
cle speed since hybrid system start
After reset: Displays average vehi-
cle speed since the display was
reset

*3

• Distance
After start: Displays the distance
driven since vehicle start.
After reset: Displays the distance
driven since the display was reset

*3

Driving information dis-
play (

)

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• Elapsed time
After start: Displays elapsed time
since hybrid system start
After reset: Displays elapsed time
since the display was reset

*3

Average fuel economy

Displayed item (listed below) can
be changed on the fuel economy
type screen of

. (



P.107)



Total (after reset)

Displays the average fuel con-
sumption since the display was
reset.

*1, 3



Tank (after refuel)

Displays the average fuel con-
sumption since the vehicle was
refueled.

*1

When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off,
the display may not be updated.

*1

:Use the displayed fuel consump-

tion as a reference only.

*2

:The default setting is no display.

*3

:This display can be reset by

pressing and holding

while it

is displayed.

■

ECO Accelerator Guid-
ance/Eco score

Displays a reference operation
range for using the accelerator
pedal according to driving condi-
tions, and a score result that
evaluates the current driving

status.

ECO Accelerator Guidance
Eco score



ECO Accelerator Guidance

Eco area

Indicates that the vehicle is being
driven in an Eco-friendly manner.

Power area

Indicates that the Eco-friendly driv-
ing range is being exceeded
(during full power driving, etc.)

Current accelerator pedal
operation

Displayed as a green bar when
within the Eco area.
Eco-friendly acceleration can be
achieved by keeping the accelera-
tor pedal operation display within
the range indicated by the blue bar.
(



P.191)

Zone of Eco acceleration

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Displayed as a blue bar, and rep-
resents an estimated suitable
accelerator pedal operation range
for the current driving conditions,
such as starting off or cruising.
This display changes according to
situation, such as when starting off
or cruising.



Eco score

The following 3 Eco driving meth-
ods are evaluated in 5 levels:
Smooth start-off acceleration, driv-
ing without sudden acceleration,
and smooth stopping. When the
vehicle is stopped, an Eco score
out of 100 points will be displayed.

Eco start status
Eco cruise status
Eco stop status
Score result

How to read the bar display

Not yet evaluated

Low
High

• After the hybrid system is started,

the Eco score will not be dis-
played until the vehicle speed
exceeds approximately 12 mph
(20 km/h).

• The Eco score will be reset each

time the hybrid system is started.

• When the hybrid system is

stopped, the total score of the
current trip will be displayed.

■

Speedometer display (digi-
tal speed)/Driving range



Speedometer display (digital
speed)



P.110



Driving range

Displays driving range with remain-
ing fuel. Use the displayed values
as a reference only.
This distance is computed based
on your average fuel consumption.
As a result, the actual distance that
can be driven may differ from that
displayed.
When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off,
the display may not be updated.
When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven with
the remaining fuel cannot be calcu-
lated.
Refuel immediately.

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■

The ECO Accelerator Guid-

ance/Eco score will not operate

when

The ECO Accelerator Guidance/Eco

score will not operate in the follow-

ing situations:

●

The Hybrid System Indicator is not

operating.

●

The vehicle is being driven using

the dynamic radar cruise control

with full-speed range.

■

Driving support system
information

Select to display the operational
status of the following systems:



LTA (Lane Tracing Assist)
(



P.257)



RSA (Road Sign Assist) (if
equipped) (



P.267)



Dynamic radar cruise control
with full-speed range
(



P.270)

■

Navigation system-linked
display (if equipped)

Select to display the following
navigation system-linked infor-
mation:



Route guidance to destination



Compass display (head-
ing-up display)

■

Route guidance to destination

display

When the route guidance to destina-

tion display is enabled on the

head-up display, it will not be dis-

played on the multi-information dis-

play. (



P.114)

Select to enable selection of an
audio source or track on the
meter using the meter control
switches.

This menu icon can be set to be
displayed/not displayed in

.

■

Energy monitor



P.117

■

Tire pressure



P.421

■

AWD Control (if equipped)

Torque distribution display

Displays the drive status of each
wheel in 6 steps from 0 to 5.

G-force display

*

Displays the size and direction of
the G-force applied to the vehicle
via changes to the position of the
ball on the display.

Driving support system
information display (

)

Audio system-linked dis-
play (

)

Vehicle information dis-
play (

)

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Maximum G-force course

*

This item is linked with the G-force
display and the course of the past
movement of the ball is displayed.
Press and hold

to reset the

record.

Wheel spin display

When a tire is spinning, its icon on
the display changes its color and
blinks.

*

: This item is displayed only when

driving mode is set to sport mode.

■

Safety system status

Enable/Disable the following
systems:



PCS (Pre-Collision system)
(



P.249)



Intuitive parking assist (if
equipped) (



P.286)



BSM (Blind Spot Monitor)
(



P.280)



RCTA (Rear Cross Traffic
Alert) (



P.294)

■

Tire pressure

• It may take a few minutes to dis-

play the tire inflation pressure

after the power switch is turned to

ON. It may also take a few min-

utes to display the tire inflation

pressure after inflation pressure

has been adjusted.

• “---” may be displayed if the tire

position information cannot be

determined due to unfavorable

radio wave conditions.

• Tire inflation pressure changes

with temperature. The displayed

values may also be different from

the values measured using a tire

pressure gauge.

■

Changing settings

Use the meter control switches
on the steering wheel to change
settings.

1

Press

or

of the meter

control switch to select

.

2

Press

or

of the meter

control switch to select the
desired item to be custom-
ized.

3

Press or press and hold

.

The available settings will differ
depending on if

is pressed or

pressed and held. Follow the

instructions on the display.

■

Setting items



LTA (Lane Tracing Assist)

(



P.257)

Press and hold

to change the

settings of the following items:
• “Lane Center”
Select to enable/disable the lane
centering function.
• “Steering Assist”
Select to enable/disable steering
wheel assistance.
• “Sensitivity”
Select to set the warning sensitivity.
• “Sway Warning”
Select to enable/disable the vehicle
sway warning.
• “Sway Sensitivity”
Select to set the vehicle sway warn-

Settings display (

)

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ing sensitivity.



PCS (Pre-Collision Sys-

tem) (



P.249)

Press

to enable/disable the

pre-collision system.
• PCS (Pre-Collision System)

on/off

Select to enable/disable the
pre-collision system.

Press and hold

to change the

settings of the following item:
• “Sensitivity”
Select to change the pre-collision
warning timing.



BSM (Blind Spot Monitor)

(



P.280)

Press

to enable/disable the

Blind Spot Monitor function.
• BSM (Blind Spot Monitor) on/off
Select to enable/disable the Blind
Spot Monitor function.

Press and hold

to change the

settings of the following items:
• “Brightness”
Select to switch the brightness of
the outside rear view mirror indica-
tors. (



P.281)

• “Sensitivity”
Select to change the alert timing for
an approaching vehicle.



Intuitive parking assist (if

equipped) (



P.286)

Press

to enable/disable the

Intuitive parking assist.
• Intuitive parking assist on/off

Select to enable/disable the Intui-
tive parking assist.

Press and hold

to change the

settings of the following item:
• “Volume”
Select to set the volume of the
buzzer which sounds when the
Intuitive parking assist is operated.



RCTA (Rear Cross Traffic

Alert) (



P.294)

Press

to enable/disable the

Rear Cross Traffic Alert function.
• RCTA (Rear Cross Traffic Alert)

on/off

Select to enable/disable the Rear
Cross Traffic Alert function.

Press and hold

to change the

settings of the following item:
• “Volume”
Select to change the volume of the
RCTA buzzer.



PKSB (Parking Support

Brake) (if equipped) (



P.299)

Press

to enable/disable the

Parking Support Brake function.



HUD (Head-up display) (if

equipped) (



P.112)

Press

to enable/disable the

head-up display.
• HUD (Head-up display) on/off
Select to enable/disable the
head-up display.

Press and hold

to change the

settings of the following items:
• “HUD Brightness/Position”

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Select to adjust the brightness/posi-
tion of the head-up display.
• “HUD Driving Support”
Select to change the displayed
head-up display driving support
item.
• “HUD Rotation”
Select to adjust the angle of the
head-up display.



RSA (Road Sign Assist) (if

equipped) (



P.267)

Press

to enable/disable the

Road Sign Assist.
• RSA (Road Sign Assist) on/off
Select to enable/disable the Road
Sign Assist.

Press and hold

to change the

settings of the following items:
• “Notification Method”
Select to change each notification
method used to notify the driver
when the system recognizes
excess speed and no-entry sign.
• “Notification Level”
Select to change each notification
level used to notify the driver when
the system recognizes a speed limit
sign.

■

Vehicle settings

Press and hold

to change

the settings of the following
items:



PBD (Power Back Door)

(



P.135)

• “System Settings”
Select to enable/disable the power

back door system.

• “Kick Sensor”

*

Select to enable/disable the kick
sensor.
• “Opening Adjustment”
Select the open position when
power back door is fully open.
• “Volume”
Select to set the volume of the
buzzer which sounds when the
power back door system operates.

*

: Vehicles with a hands free power

back door



“TPWS” (Tire Pressure Warn-
ing System) (



P.421)

• “Set Pressure” (tire pressure

warning system initialization)

Select to initialize the tire pressure
warning system.
• “Change Wheel” (change the tire

pressure warning system sensor
ID code set)

Select to change the tire pressure
warning system sensor ID code set.
To enable this function, a second
set of tire pressure warning system
sensor ID codes must be registered
by a Toyota dealer. For information
regarding changing the registered
ID code set, contact your Toyota
dealer. (



P.427)

• “Change Wheel” (register tire

pressure warning system sensor
ID codes)

Select to register the ID codes of
the tire pressure sensors to the tire
pressure warning system.



“Rear Seat Reminder”
(



P.133)

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Select to enable/disable the rear
seat reminder.



“Scheduled Maintenance”
(



P.401)

Select to reset the scheduled main-
tenance information (maintenance
required message and distance
until maintenance necessary) after
all maintenance is performed.

■

Meter settings

Press and hold

to change

the settings of the following
items:



Language

Select to change the language dis-
played.



Units

Select to change the units of mea-
sure displayed.



EV indicator (



P.218)

Select to enable/disable the EV
indicator.



Speedometer display (digital
speed)

Select to enable/disable the speed-
ometer display.



Gadget content

Select to turn the display of a gad-
get.



Fuel economy type

Select to change the average fuel
consumption display and an item to
be displayed as gadget.



Pop-up display

Select to enable/disable pop-up
displays for each relevant system.



Multi-information display off

Displays a blank screen.



Default setting

Select to reset the meter display
settings to the default setting.

■

Vehicle functions and set-
tings that can be changed



P.526

■

Background color of the indica-

tor/shift position display area

The background color of the indica-

tor/shift position display area is

changed according to the driving

mode as follows (



P.316):

●

Eco drive mode: Blue

●

Sport mode: Red

■

Suspension of the settings dis-

play

●

Some settings cannot be changed

while driving. When changing set-

tings, park the vehicle in a safe

place.

●

If a warning message is displayed,

operation of the settings display

will be suspended.

■

Pop-up displays

Depending on the pop-up display,

the currently displayed item in the

message display area may be tem-

porarily not displayed. The item will

be displayed after the pop-up dis-

play is no longer displayed.

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Select to display warning mes-
sages and measures to be
taken if a malfunction is
detected. (



P.470)

Displays suggestions to the
driver in the following situations.
To select a response to a dis-
played suggestion, use the
meter control switches.

■

Suggestion to turn off the
headlights

If the headlights are left on for a
certain amount of time after the
power switch has been turned
off, if the headlight switch is in

the “AUTO” position, a sugges-
tion message will be displayed
asking if you wish to turn the
headlights off.
To turn the headlights off, select
“Yes”.

If the driver's door is opened after
the power switch is turned off, this
suggestion message will not be dis-
played.

■

Customization

Some functions can be customized.

(



P.526)

WARNING

■

Cautions during setting up

the display

As the hybrid system needs to be

operating during setting up the

display, ensure that the vehicle is

parked in a place with adequate

ventilation. In a closed area such

as a garage, exhaust gases

including harmful carbon monox-

ide (CO) may collect and enter

the vehicle. This may lead to

death or a serious health hazard.

NOTICE

■

During setting up the display

To prevent 12-volt battery dis-

charge, ensure that the hybrid

system is operating while setting

up the display features.

Warning message display
(

)

Suggestion function

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*

: If equipped

Illustrations used in this text are intended as examples, and may differ from
the image that is actually displayed by the head-up display.

Shift position display (



P.220)

Speed limit/RSA (Road Sign Assist) display area

Displays the following items:
• Speed limit of the current road (linked to the navigation system) (U.S.A.

only)

• RSA (Road Sign Assist) display (if equipped) (



P.267)

Vehicle speed display area
Hybrid System Indicator/Tachometer/Outside temperature
(



P.115)

Navigation system-linked display area (if equipped) (



P.115)

Displays the following items, which are linked to the navigation system:
• Route guidance to destination
• Street name
• Compass (heading-up display)

Head-up display

*

The head-up display is linked to the meters and navigation
system (if equipped) and projects a variety of information in
front of the driver, such as the current vehicle speed and route
guidance to a set destination.

System components

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Driving assist system status display area (



P.116)

Message display area (



P.116)

The following pop-up displays will be displayed in certain situations:
• Warning/message
• Hands-free system status
• Audio system operation status

■

Head-up display will operate

when

The power switch is in ON.

■

When using the head-up dis-

play

The head-up display may seem

dark or hard to see when viewed

through sunglasses, especially

polarized sunglasses. Adjust the

brightness of the head-up display or

remove your sunglasses.

■

Outside temperature display

If the outside temperature becomes

approximately 37°F (3°C) or lower,

the low outside temperature indica-

tor will flash for 10 seconds then the

low outside temperature indicator

and outside temperature display will

turn off. The low outside tempera-

ture indicator will operate again if

the outside temperature becomes

approximately 41°F (5°C) or more

and then decreases to 37°F (3°C) or

lower.

WARNING

■

Before using the head-up dis-

play

●

Check that the position and

brightness of the head-up dis-

play image does not interfere

with safe driving. Incorrect

adjustment of the image’s posi-

tion or brightness may obstruct

the driver’s view and lead to an

accident, resulting in death or

serious injury.

●

Do not continuously look at the

head-up display while driving as

you may fail to see pedestrians,

objects on the road, etc. ahead

of the vehicle.

NOTICE

■

To prevent damage to compo-

nents

●

Do not place any drinks near

the head-up display projector. If

the projector gets wet, electrical

malfunctions may result.

●

Do not place anything on or put

stickers onto the head-up dis-

play projector. Doing so could

interrupt head-up display indica-

tions.

●

Do not touch the inside of the

head-up display projector or

thrust sharp edges or the like

into the projector. Doing so

could cause mechanical mal-

functions.

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■

Changing settings of the
head-up display

Select

on the multi-informa-

tion display (



P.526) and then

.

■

Enabling/disabling the
head-up display

Press

to enable/disable the

head-up display.

■

Changing the head-up dis-
play settings

Press and hold

to display the

following settings.



“HUD Brightness/Position”

Select to adjust the brightness and
vertical position of the head-up dis-
play.



“HUD Driving Support”

• Tachometer Settings
Blank/Hybrid System/Tachometer
Select to change the display to
blank (no display)/Hybrid System
Indicator/tachometer.
Select to enable/disable the follow-
ing items:
• Navigation (if equipped)
• Driving Assist
• Compass (if equipped)
• Audio



“HUD Rotation”

Select to adjust the angle of the
head-up display.

Press the

or

switch to

adjust the angle of the head-up dis-
play.

■

Enabling/disabling of the

head-up display

If the head-up display is disabled, it

will remain disabled when the power

switch is turned off then back to ON.

■

Display brightness

The brightness of the head-up dis-
play can be adjusted on

of the

multi-information display. Also, it is

automatically adjusted according to

the ambient brightness.

■

Automatic adjustment of the

head-up display position (vehi-

cles with driving position mem-

ory)

A desired head-up display position

can be entered to memory and

recalled automatically by the driving

position memory system. (



P.159)

■

When the 12-volt battery is dis-

connected

The customize settings of the

head-up display will be reset.

■

Customization

Some functions can be customized.

(



P.526)

Using the head-up display

WARNING

■

Caution for changing settings

of the head-up display

As the hybrid system needs to be

operating while changing the set-

tings of the head-up display,

ensure that the vehicle is parked

in a place with adequate ventila-

tion. In a closed area such as a

garage, exhaust gases including

harmful carbon monoxide (CO)

may collect and enter the vehicle.

This may lead to death or a seri-

ous health hazard.

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■

Hybrid System Indicator

Charge area
Hybrid Eco area
Eco area
Power area

Displayed content is the same as
that displayed on the meter (Hybrid
System Indicator). For details, refer
to P.90.

■

Tachometer

Displays the engine speed in
revolutions per minute.

■

Outside temperature

Displayed in the following situa-
tions:



When the power switch is
turned to ON (Displayed for

approximately 10 seconds)



When the low outside tem-
perature indicator is flashing

Displayed content is the same
as that displayed on the
multi-information display. For
details, refer to the explanation
of the outside temperature dis-
play on the multi-information
display. (



P.90)

Displays the following naviga-
tion system linked items:
(Refer to “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.)

■

Route guidance to destina-
tion

Displayed when the navigation
system is performing route guid-
ance. When approaching an
intersection, an arrow indicating
the suggested direction of travel
will be displayed.

■

Street name

Depending on the situation, the
names of the streets of an
approaching intersection will be
displayed.

■

Compass (heading-up dis-
play)

Displays the direction of travel.

NOTICE

■

When changing the settings

of the head-up display

To prevent 12-volt battery dis-

charge, ensure that the hybrid

system is operating while the

changing the settings of the

head-up display.

Hybrid System Indica-
tor/Tachometer/Outside
temperature

Navigation system-linked
display area (if equipped)

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■

Street name display (vehicles

with a navigation system)

Depending on the situation, such as

when no information is available in

map data, etc., the street names of

an intersection may not be dis-

played.

Displays the operational status
of the following systems:



LTA (Lane Tracing Assist)
(



P.257)



Dynamic radar cruise control
with full-speed range
(



P.270)



PCS (Pre-Collision System)
(



P.249)



Parking Support Brake func-
tion (for static objects) (if
equipped) (



P.306)



Intuitive parking assist (if
equipped) (



P.286)



Drive-Start Control (



P.191)



Brake Override System
(



P.191)

Displayed content is the same as
that displayed on the multi-informa-
tion display. For details, refer to the
explanations of each system.

Displays the following
multi-information display linked
icons and a message:

: Master warning icon

Displayed when a warning mes-
sage is displayed on the multi-infor-
mation display. (



P.470)

: Information icon

Displayed when a sugges-
tion/advice pop-up display is dis-
played on the multi-information
display. (



P.101, 111)

Depending on the situation, the
following will be displayed:

■

Warning/Message

Depending on the situation, a
warning message or other mes-
sage will be displayed.



Warning messages

Certain warning messages can be
displayed.



Pop-up displays

When the driving assist system
operates, some of the information
displayed on the multi-information
display will be displayed on the
head-up display as a pop-up dis-
play.

■

Hands-free system status

Displayed when the hands-free
system is operated.
(Refer to “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.)

■

Audio system operation
status

Displayed when the audio sys-

Driving assist system sta-
tus display area

/

icons

Message display area

117

2-1. Instrument cluster

HIGHLANDER HV_U

2

Ve

hi

cle

sta

tus

inf

orma
tio

n a

nd

in

dic

ato

rs

tem is operated.
(Refer to “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.)

■

Pop-up displays

Depending on the pop-up display,

the currently displayed item in the

message display area may be tem-

porarily not displayed. The item will

be displayed after the pop-up dis-

play is no longer displayed.

Audio system screen
Multi-information display
Meter control switches

■

Audio system screen



Audio or Audio Plus (vehicles
without Data Communication
Module)

1

Press the “MENU” button.

2

Select “Info” on the “Menu”
screen.

Energy monitor/con-

sumption screen

The state of the hybrid sys-
tem can be viewed on the
multi-information display
and audio system display.

Vehicles with a 12.3-inch
display: The energy monitor
or consumption screen can
be displayed and operated
on the Toyota multi-opera-
tion touch.

System components

Energy monitor

118

2-1. Instrument cluster

HIGHLANDER HV_U

If a screen other than “Energy Mon-

itor” is displayed, select “Energy”.



Audio Plus (vehicles with
Data Communication Mod-
ule) or Premium Audio

1

Press the “MENU” button.

2

Select “Info” on the “Menu”
screen.

3

Select “ECO” on the “Infor-
mation” screen.

If a screen other than “Energy Mon-

itor” is displayed, select “Energy”.



12.3-inch display

1

Select

Toyota multi-oper-

ation touch (



P.334).

2

Select “Energy”.

The screen position can also be

changed by select a desired infor-

mation in full screen.

When the vehicle is powered by the electric motor (traction motor) (Exam-
ple: 8-inch display)

2WD/AWD models

AWD models only

When the vehicle is powered by both the gasoline engine and the electric
motor (traction motor) (Example: 8-inch display)

2WD/AWD models

AWD models only

119

2-1. Instrument cluster

HIGHLANDER HV_U

2

Ve

hi

cle

sta

tus

inf

orma
tio

n a

nd

in

dic

ato

rs

When the vehicle is powered by the gasoline engine (Example: 8-inch dis-
play)

2WD/AWD models

120

2-1. Instrument cluster

HIGHLANDER HV_U

When the vehicle is charging the hybrid battery (traction battery) (Example:
8-inch display)

2WD/AWD models

AWD models only

121

2-1. Instrument cluster

HIGHLANDER HV_U

2

Ve

hi

cle

sta

tus

inf

orma
tio

n a

nd

in

dic

ato

rs

These images are examples only,
and may vary slightly from actual
conditions.



Hybrid battery (traction bat-
tery) status (Example: 8-inch
display)

Low
High

These images are examples only,
and may vary slightly from actual
conditions.

■

Multi-information display



4.2-inch display

1

Press

or

of the meter

control switch to select

.

2

Press

or

of the meter

control switch to select the
energy monitor display.



7-inch display

1

Press

or

of the meter

control switch to select

.

2

Press

or

of the meter

control switch to select the
energy monitor display.

When there is no energy flow (Example: 8-inch display)

2WD/AWD models

122

2-1. Instrument cluster

HIGHLANDER HV_U

When the vehicle is powered by the electric motor (traction motor) (Exam-
ple: 7-inch display)

2WD/AWD models

AWD models only

When the vehicle is powered by both the gasoline engine and the electric
motor (traction motor) (Example: 7-inch display)

2WD/AWD models

AWD models only

When the vehicle is powered by the gasoline engine (Example: 7-inch dis-
play)

2WD/AWD models

123

2-1. Instrument cluster

HIGHLANDER HV_U

2

Ve

hi

cle

sta

tus

inf

orma
tio

n a

nd

in

dic

ato

rs

When the vehicle is charging the hybrid battery (traction battery) (Example:
7-inch display)

2WD/AWD models

AWD models only

When there is no energy flow (Example: 7-inch display)

2WD/AWD models

124

2-1. Instrument cluster

HIGHLANDER HV_U

These images are examples only, and may vary slightly from actual condi-
tions.



Hybrid battery (traction bat-
tery) status (Example: 7-inch
display)

Low
High

These images are examples only,
and may vary slightly from actual
conditions.

■

Trip information



Audio or Audio Plus (vehicles
without Data Communication
Module)

1

Press the “MENU” button.

2

Select “Info” on the “Menu”
screen.

If a screen other than “Trip Informa-

tion” is displayed, select “Trip Infor-

mation”.



Audio Plus (vehicles with
Data Communication Mod-
ule) or Premium Audio

1

Press the “MENU” button.

2

Select “Info” on the “Menu”
screen.

3

Select “ECO” on the “Infor-
mation” screen.

If a screen other than “Trip Informa-

tion” is displayed, select “Trip Infor-

mation”.



12.3-inch display

1

Select

Toyota multi-oper-

ation touch (



P.334).

2

Select “TripInfo.”.

The screen position can also be

changed by select a desired infor-

mation in full screen.

Resetting the consumption
data
Fuel consumption in the past
15 minutes
Current fuel consumption
Regenerated energy in the
past 15 minutes

One symbol indicates 50 Wh. Up to
5 symbols are shown.

Average vehicle speed since
the hybrid system was
started.
Elapsed time since the hybrid
system was started.
Cruising range

Consumption

125

2-1. Instrument cluster

HIGHLANDER HV_U

2

Ve

hi

cle

sta

tus

inf

orma
tio

n a

nd

in

dic

ato

rs

The average fuel consumption
history is divided by color into
past averages and the average
fuel consumption since the last
updated. Use the displayed
average fuel consumption as a
reference.

The image is an example only, and
may vary slightly from actual condi-
tions.

■

History



Audio or Audio Plus (vehicles
without Data Communication
Module)

1

Press the “MENU” button.

2

Select “Info” on the “Menu”
screen.

If a screen other than “History” is

displayed, select “History”.



Audio Plus (vehicles with
Data Communication Mod-
ule) or Premium Audio

1

Press the “MENU” button.

2

Select “Info” on the “Menu”
screen.

3

Select “ECO” on the “Infor-
mation” screen.

If a screen other than “History” is

displayed, select “History”.



12.3-inch display

1

Select

Toyota multi-oper-

ation touch (



P.334).

2

Select “History”.

The screen position can also be

changed by select a desired infor-

mation in full screen.

Best recorded fuel consump-
tion
Latest fuel consumption
Previous fuel consumption
record
Resetting the history data
Updating the latest fuel con-
sumption data

The average fuel consumption
history is divided by color into
past averages and the average
fuel consumption since the last
updated. Use the displayed
average fuel consumption as a
reference.

The image is an example only, and
may vary slightly from actual condi-
tions.

■

Updating the history data

Update the latest fuel consumption

by selecting “Update” to measure

the current fuel consumption again.

■

Resetting the data

The fuel consumption data can be

deleted by selecting “Clear”.

■

Cruising range

Displays the estimated maximum

distance that can be driven with the

quantity of fuel remaining.
This distance is computed based on

126

2-1. Instrument cluster

HIGHLANDER HV_U

your average fuel consumption.

As a result, the actual distance that

can be driven may differ from that

displayed.

Display the vehicle information
on the Toyota multi-operation
touch (



P.334), and then select

the button to display the desired
screen.
The image is an example only,
and may vary slightly from
actual conditions.

Energy monitor
Trip information
History

■

Energy monitor

Displays the hybrid system
operation and energy recovery
states.
Displayed content is the same
as that displayed on the
multi-information display.
(



P.93, 103)

■

Trip information

Displays the average fuel con-
sumption and regenerated
energy for the past 10 minutes
in 1 minute intervals, as well as
the cruising range.

Use the displayed average fuel
consumption as a reference.

■

History

Displays the average fuel con-
sumption and highest fuel con-
sumption.

Use the displayed average fuel
consumption as a reference.

Using the Toyota
multi-operation touch
(vehicles with a 12.3-inch
display)

127

HIGHLANDER HV_U

3

3

Before driv

ing

Before driving

.

3-1. Key information

Keys . . . . . . .

128

3-2. Opening, closing and

locking the doors

Side doors. . . . ...

131

Back door. . . . .

135

Smart key system . ...

146

3-3. Adjusting the seats

Front seats . . . . ..

153

Rear seats. . . . ...

154

Driving position memory

. . . . . . . . ..

159

Head restraints. . .

162

3-4. Adjusting the steering

wheel and mirrors

Steering wheel . . .

165

Inside rear view mirror

. . . . . . . . ..

166

Digital Rearview Mirror

. . . . . . . . ..

167

Outside rear view mirrors

. . . . . . . . ..

177

3-5. Opening, closing the win-

dows and moon roof

Power windows . . ...

179

Moon roof. . . . .

182

Panoramic moon roof..

185

128

3-1. Key information

HIGHLANDER HV_U

3-1.Key information

The following keys are provided
with the vehicle.

Electronic keys

• Operating the smart key system

(



P.146)

• Operating the wireless remote

control function (



P.129)

Mechanical keys
Key number plate

■

When riding in an aircraft

When bringing an electronic key

onto an aircraft, make sure you do

not press any buttons on the elec-

tronic key while inside the aircraft

cabin. If you are carrying an elec-

tronic key in your bag, etc., ensure

that the buttons are not likely to be

pressed accidentally. Pressing a

button may cause the electronic key

to emit radio waves that could inter-

fere with the operation of the air-

craft.

■

Electronic key battery depletion

●

The standard battery life is 1 to 2

years.

●

If the battery becomes low, an

alarm will sound in the cabin when

the hybrid system is stopped.

●

To reduce key battery depletion

when the electronic key is to not

be used for long periods of time,

set the electronic key to the bat-

tery-saving mode. (



P.147)

●

As the electronic key always

receives radio waves, the battery

will become depleted even if the

electronic key is not used. The fol-

lowing symptoms indicate that the

electronic key battery may be

depleted. Replace the battery

when necessary.

• The smart key system or the wire-

less remote control does not oper-

ate.

• The detection area becomes

smaller.

• The LED indicator on the key sur-

face does not turn on.

●

To avoid serious deterioration, do

not leave the electronic key within

3 ft. (1 m) of the following electri-

cal appliances that produce a

magnetic field:

• TVs

• Personal computers

• Cellular phones, cordless phones

and battery chargers

• Recharging cellular phones or

cordless phones

• Table lamps

• Induction cookers

■

Replacing the battery



P.438

■

Confirmation of the registered

key number

The number of keys already regis-

tered to the vehicle can be con-

firmed. Ask your Toyota dealer for

details.

■

If “A New Key has been Regis-

tered Contact Your Dealer for

Details” is shown on the

multi-information display

This message will be displayed

each time the driver’s door is

opened when the doors are

unlocked from the outside for

approximately 10 days after a new

electronic key has been registered.

Keys

The keys

129

3-1. Key information

HIGHLANDER HV_U

3

Before driv

ing

If this message is displayed but you

have not had a new electronic key

registered, ask your Toyota dealer to

check if an unknown electronic key

(other than those in your posses-

sion) has been registered.

The electronic keys are
equipped with the following
wireless remote control:

Locks the doors (



P.131)

Unlocks the doors (



P.131)

Opens the windows

*1

and

moon roof

*1, 2

(



P.131)

Opens and closes the power
back door (



P.137)

Sounds the alarm

*1

:These settings must be custom-

ized at your Toyota dealer.

NOTICE

■

To prevent key damage

●

Do not drop the keys, subject

them to strong shocks or bend

them.

●

Do not expose the keys to high

temperatures for long periods of

time.

●

Do not get the keys wet or wash

them in an ultrasonic washer,

etc.

●

Do not attach metallic or mag-

netic materials to the keys or

place the keys close to such

materials.

●

Do not disassemble the keys.

●

Do not attach a sticker or any-

thing else to the surface of the

electronic key.

●

Do not place the keys near

objects that produce magnetic

fields, such as TVs, audio sys-

tems and induction cookers.

●

Do not place the keys near

medical electrical equipment

such as low-frequency therapy

equipment or microwave ther-

apy equipment, and do not

receive medical attention with

the keys on your person.

■

Carrying the electronic key

on your person

Carry the electronic key 3.9 in.

(10 cm) or more away from elec-

tric appliances that are turned on.

Radio waves emitted from electric

appliances within 3.9 in. (10 cm)

of the electronic key may interfere

with the key, causing the key to

not function properly.

■

In case of a smart key system

malfunction or other

key-related problems



P.489

■

When an electronic key is lost



P.488

Wireless remote control

130

3-1. Key information

HIGHLANDER HV_U

*2

:If equipped

■

Theft deterrent panic mode

When

is pressed for longer

than about one second, an alarm

will sound intermittently and the

vehicle lights will flash to deter any

person from trying to break into or

damage your vehicle.
To stop the alarm, press any button

on the electronic key.

To take out the mechanical key,
slide the release button and take
the key out.

The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the entry
function does not operate properly,
you will need the mechanical key.
(



P.489)

■

When required to leave the

vehicle’s key with a parking

attendant

Lock the glove box as circum-

stances demand. (



P.360)

Remove the mechanical key for

your own use and provide the atten-

dant with the electronic key only.

■

If you lose your mechanical

keys



P.488

■

If a wrong key is used

The key cylinder rotates freely, iso-

lated from the internal mechanism.

Using the mechanical key

131

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

3-2.Opening, closing and locking the doors

■

Smart key system

Carry the electronic key to
enable this function.

1

Grip the driver’s door handle
to unlock the door. Holding
the driver’s door handle for
approximately 2 seconds
unlocks all the doors. Grip
the front passenger’s door
handle to unlock all the
doors.

*

Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for 3
seconds after the doors are locked.

*

: The door unlock settings can be

changed. (



P.131, 526)

2

Touch the lock sensor (the
indentation on the upper part

of the front door handle) to
lock all the doors.

Check that the door is securely
locked.

■

Wireless remote control

1

Locks all the doors

Check that the door is securely
locked.

2

Unlocks all the doors

Pressing the button unlocks the
driver’s door. Pressing the button
again within 5 seconds unlocks the
other doors.
Press and hold to open the win-
dows

*1

and moon roof

*1, 2

*1

:This setting must be customized

at your Toyota dealer.

*2

:If equipped

■

Switching the door unlock func-

tion

It is possible to set which doors the

entry function unlocks using the

wireless remote control.

1

Turn the power switch off.

2

When the indicator light on the

key surface is not on, press and
hold

,

or

for

approximately 5 seconds while
pressing and holding

.

The setting changes each time an

operation is performed, as shown

below. (When changing the setting

Side doors

The vehicle can be locked
and unlocked using the
entry function, wireless
remote control or door lock
switches.

Unlocking and locking the
doors from the outside

132

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

continuously, release the buttons,

wait for at least 5 seconds, and

repeat step

2

.)

For vehicles with an alarm: To pre-

vent unintended triggering of the

alarm, unlock the doors using the

wireless remote control and open

and close a door once after the set-

tings have been changed. (If a door

is not opened within 60 seconds
after

is pressed, the doors will

be locked again and the alarm will

automatically be set.)
In case that the alarm is triggered,

immediately stop the alarm. (



P.81)

■

Impact detection door lock

release system

In the event that the vehicle is sub-

ject to a strong impact, all the doors

are unlocked. Depending on the

force of the impact or the type of

accident, however, the system may

not operate.

■

Operation signals

A buzzer sounds and the emer-

gency flashers flash to indicate that

the doors have been

locked/unlocked. (Locked: Once;

Unlocked: Twice)
A buzzer sounds to indicate that the
windows and the moon roof

*

or pan-

oramic moon roof

*

are operating.

*

: If equipped

■

Security feature

If a door is not opened within

approximately 60 seconds after the

vehicle is unlocked, the security fea-

ture automatically locks the vehicle

again.

■

When the door cannot be

locked by the lock sensor on

the surface of the front door

handle

If the door will not lock even when

the topside sensor area is touched,

try touching both the topside and

underside sensor areas at the same

time.
When gloves are being worn,

remove the gloves.

■

Door lock buzzer

If an attempt to lock the doors using

the smart key system is made when

a door is not fully closed, a buzzer

will sound continuously for 5 sec-

onds. Fully close the door to stop

the buzzer, and lock the doors

again.

■

Setting the alarm (if equipped)

Locking the doors will set the alarm

system. (



P.81)

Multi-informa-

tion display/Beep

Unlocking func-

tion

Exterior: Beeps 3

times

Interior: Pings

once

Holding the
driver’s door
handle unlocks
only the driver’s
door.

Holding the front
passenger’s
door handle
unlocks all the
doors.

Exterior: Beeps

twice

Interior: Pings

once

Holding either
front door handle
unlocks all the
doors.

133

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

■

Conditions affecting the opera-

tion of the smart key system or

wireless remote control



P.147

■

If the smart key system or the

wireless remote control does

not operate properly

Use the mechanical key to lock and

unlock the doors. (



P.489)

Replace the key battery with a new

one if it is depleted. (



P.438)

■

If the 12-volt battery is dis-

charged

The doors cannot be locked and

unlocked using the smart key sys-

tem or wireless remote control. Lock

or unlock the doors using the

mechanical key. (



P.489)

■

Rear seat reminder function

In order to remind you not to forget

luggage, etc. in the rear seat, when

the power switch is turned off after

any of the following conditions are

met, a buzzer will sound and a mes-

sage will be displayed on the

multi-information display for approx-

imately 6 seconds.

●

The hybrid system is started

within 10 minutes after opening

and closing a rear door.

●

A rear door has been opened and

closed after the hybrid system

was started.

However, if a rear door is opened

and then closed within approxi-

mately 2 seconds, the rear seat

reminder function may not operate.
The rear seat reminder function

determines that luggage, etc. has

been placed in a rear seat based on

opening and closing of a rear door.

Therefore, depending on the situa-

tion, the rear seat reminder function

may not operate and you may still

forget luggage, etc. in the rear seat,

or it may operate unnecessarily.
The rear seat reminder function can

be enabled/disabled. (



P.526)

■

Customization

Some functions can be customized.

(



P.526)

WARNING

■

To prevent an accident

Observe the following precautions

while driving the vehicle. Failure

to do so may result in a door

opening and an occupant falling

out, resulting in death or serious

injury.

●

Ensure that all doors are prop-

erly closed and locked.

●

Do not pull the inside handle of

the doors while driving.

Be especially careful for the front

doors, as the doors may be

opened even if the inside lock but-

tons are in locked position.

●

Set the rear door child-protector

locks when children are seated

in the rear seats.

■

When opening or closing a

door

Check the surroundings of the

vehicle such as whether the vehi-

cle is on an incline, whether there

is enough space for a door to

open and whether a strong wind

is blowing. When opening or clos-

ing the door, hold the door handle

tightly to prepare for any unpre-

dictable movement.

134

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

■

Door lock switches

1

Locks all the doors

2

Unlocks all the doors

■

Inside lock buttons

1

Locks the door

2

Unlocks the door

The front doors can be opened by
pulling the inside handle even if the
lock buttons are in the lock position.

■

Locking the front doors from

the outside without a key

1

Move the inside lock button to

the lock position.

2

Close the door.

The door cannot be locked if the

power switch is in ACC or ON, or

the electronic key is left inside the

vehicle.
The key may not be detected cor-

rectly and the door may be locked.

■

Open door warning buzzer

If a door or the hood is not fully

closed, a buzzer will sound when

the vehicle speed reaches 3 mph (5

km/h).
The open door(s) or hood is dis-

played on the multi-information dis-

play.

The door cannot be opened
from inside the vehicle when the
lock is set.

1

Unlock

2

Lock

These locks can be set to prevent
children from opening the rear
doors. Push down on each rear
door switch to lock both rear doors.

The following functions can be
set or canceled:

For instructions on customizing,
refer to P.526.

Unlocking and locking the
doors from the inside

Rear door child-protector
lock

Automatic door locking
and unlocking systems

135

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

Function

Operation

Speed linked
door locking
function

All doors are auto-
matically locked
when vehicle
speed is approxi-
mately 12 mph (20
km/h) or higher.

Shift position
linked door
locking func-
tion

All doors are auto-
matically locked
when shifting the
shift lever out of P.

Shift position
linked door
unlocking
function

All doors are auto-
matically unlocked
when shifting the
shift lever to P.

Driver’s door
linked door
unlocking
function

All doors are auto-
matically unlocked
when driver’s door
is opened.

Back door

The back door can be
locked/unlocked and
opened/closed by the fol-
lowing procedures.

WARNING

Observe the following precau-

tions. Failure to do so may result

in death or serious injury.

■

Before driving the vehicle

Before driving the vehicle, make

sure that the back door is fully

closed. If the back door is not fully

closed, it may open unexpectedly

while driving, causing an acci-

dent.

■

Caution while driving

●

Keep the back door closed

while driving.

If the back door is left open, it may

hit near-by objects while driving or

luggage may be unexpectedly

thrown out, causing an accident.
In addition, exhaust gases may

enter the vehicle, causing death

or a serious health hazard. Make

sure to close the back door before

driving.

●

Never let anyone sit in the lug-

gage compartment. In the event

of sudden braking, sudden

swerving or a collision, they are

susceptible to death or serious

injury.

■

When children are in the vehi-

cle

●

Do not allow children to play in

the luggage compartment.

If a child is accidentally locked in

the luggage compartment, they

could have heat exhaustion or

other injuries.

136

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

■

Smart key system

Carry the electronic key to
enable this function.

WARNING

●

Do not allow a child to open or

close the back door.

Doing so may cause the back

door to move unexpectedly, or

cause the child’s hands, arms,

head, or neck to be caught by the

closing back door.

■

Operating the back door

Observe the following precau-

tions. Failure to do so may cause

parts of the body to be caught,

resulting in death or serious injury.

●

Remove any heavy loads, such

as snow and ice, from the back

door before opening it. Failure

to do so may cause the back

door to suddenly shut again

after it is opened.

●

When opening or closing the

back door, thoroughly check to

make sure the surrounding area

is safe.

●

If anyone is in the vicinity, make

sure they are safe and let them

know that the back door is

about to open or close.

●

Use caution when opening or

closing the back door in windy

weather as it may move

abruptly in strong wind.

●

The back door may suddenly

shut if it is not opened fully while

on a steep incline. Make sure

that the back door is secured

before using the luggage com-

partment.

●

When closing the back door,

take extra care to prevent your

fingers, etc., from being caught.

●

When closing the back door,

make sure to press it lightly on

its outer surface. If the back

door handle is used to fully

close the back door, it may

result in hands or arms being

caught.

●

Do not pull on the back door

spindle (



P.143) to close the

power back door, and do not

hang on the back door spindle.

Doing so may cause hands to be

caught or the back door spindle to

break, causing an accident.

●

If a heavy object is attached to

the back door, it may suddenly

shut again after being opened,

causing someone’s hands,

arms, head or neck to be caught

and injured. Do not attach any

accessories other than genuine

Toyota parts to the back door.

Unlocking and locking the
back door from the out-
side

137

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

1

Unlocks all the doors

The doors cannot be unlocked for 3
seconds after the doors are locked.

2

Locks all the doors

Check that the door is securely
locked.

■

Wireless remote control



P.131

■

Operation signals



P.132

■

Door lock switches



P.134

■

Opening/closing the back
door using the wireless
remote control

Press and hold the switch.

Pressing the switch while the back
door is opening/closing will stop the
operation. Pressing and holding the
switch again will operate the back
door in the opposite direction.

■

Opening/closing the back
door using the power back
door switch on the instru-
ment panel

Press and hold the switch.

Unlock the back door before oper-
ating.
Pressing the switch while the back
door is opening/closing will stop the
operation. Pressing and holding the
switch again will operate the back
door in the opposite direction.

■

Opening the back door
using the back door opener
switch

When the back door is
unlocked: Press the back door
opener switch.
When the back door is locked:
While carrying the electronic key
on your person, press the back
door opener switch.

Unlocking and locking the
back door from the inside

Opening/closing the back
door

138

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

Pressing the switch while the back
door is opening/closing will stop the
operation. Pressing the switch
again will open the back door.

■

Opening/closing the back
door using the power back
door switch on the back
door

Press the switch.

Pressing the switch while the back
door is opening/closing will stop the
operation. Pressing the switch
again will operate the back door in
the opposite direction.

■

Closing the back door
using the back door handle

Lower the back door using the
back door handle, then a buzzer
sounds and the back door auto-
matically closes.

■

Opening/closing the back
door using the kick sensor
(vehicles with a Hands Free
Power Back Door)

The Hands Free Power Back
Door enables automatic opening
and closing of the power back
door by putting your foot near
the lower center part of the rear
bumper and moving it away
from the rear bumper.

1

While carrying an electronic
key, stand within the smart
key system operation range,
approximately 13.8 to 21.7 in.
(35 to 55 cm) from the rear
bumper.

Kick sensor
Hands Free Power Back
Door operation detection
area
Smart key system operation

139

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

detection area (



P.146)

2

Perform a kick operation by
moving your foot to within
approximately 3.9 in. (10 cm)
of the rear bumper and then
pulling it back.

• Perform the entire kick opera-

tion within 1 second.

• The back door will not start

operating while a foot is
detected under the rear
bumper.

• Operate the Hands Free

Power Back Door without
contacting the rear bumper
with your foot.

• If another electronic key is in

the cabin or luggage compart-
ment, it may take slightly lon-
ger than normal for the
operation to occur.

Kick sensor
Hands Free Power Back
Door operation detection
area

3

When the sensor detects that
your foot is pulled back, a
buzzer will sound and the
back door will automatically
fully open/close.

If kick operation is performed while

the back door is opening/closing,

the back door will stop the opera-

tion. Perform a kick operation again

will operate the back door in the

opposite direction.

■

Back door closer

In the event that the back door is left

slightly open, the back door closer

will automatically close it to the fully

closed position.

●

The back door closer can function

when the power switch is in any

mode.

●

The back door can be opened

using the back door opener switch

even if the back door closer is

operating.

■

Power back door operating con-

ditions

If the following conditions are met,

the power back door can be opened

and closed automatically.

●

When the power back door sys-

tem is enabled. (



P.526)

●

When the power switch is in ON,

one of the following conditions

must be met in addition to the

above conditions:

• The parking brake is engaged.

• The brake pedal is depressed.

• The shift lever is in P.

■

Operation of the power back

door

●

When the power back door begins

to operate, the emergency flash-

ers will flash twice and a buzzer

will sound.

●

When the power back door is dis-

abled, the power back door will

not operate but can be opened

and closed manually.

●

When the power back door is

opening/closing, if the power back

door becomes obstructed, opera-

tion will stop.

140

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

■

Jam protection function

Sensors are installed on the right

and left sides of the power back

door. When the door is automati-

cally closing and the sensors are

pushed due to an object being

clamped, etc., the jam protection

function operates.
From that position the door auto-

matically moves a little in the oppo-

site direction and then the function

stops.

■

Back door reserve lock function

This function reserves the locking of

the power back door when the

power back door is open. If the fol-

lowing operations are performed, all

of the doors except the power back

door will lock and then the power

back door will lock when it is com-

pletely closed.

1

Close all of the doors, except the

back door.

2

Perform an automatic closing

operation of the power back door

and lock the doors using the

wireless remote control

(



P.131) or smart key system

(



P.131) while the power back

door is closing.

A buzzer sounds and the emer-

gency flashers flash to indicate that

all the doors have been closed and

locked.

●

If the electronic key is placed

inside the vehicle after starting a

close operation via the door

reserve lock function, the elec-

tronic key may become locked

inside the vehicle.

●

If the back door does not fully

close due to the operation of the

jam protection function, etc., while

the back door is automatically

closing after a door reserve lock

operation is performed, the door

reserve lock function is canceled

and all the doors will unlock.

●

Before leaving the vehicle, make

sure that all the doors are closed

and locked.

■

Kick sensor operating condi-

tions (vehicles with a Hands

Free Power Back Door)

●

When the kick sensor operation

setting is turned on (



P.526) and

the power switch is turned off.

●

When an electronic key is carried

within the operation detection

area.

■

Situations in which the Hands

Free Power Back Door may not

operate properly (if equipped)

In the following situations, the

Hands Free Power Back Door may

not operate properly:

●

When a foot remains under the

rear bumper.

●

If the rear bumper is strongly hit

with a foot or is touched for a

while.

If the rear bumper has been touched

for a while, wait for a short time

before attempting to operate the

Hands Free Power Back Door

again.

●

When standing excessively close

to the rear bumper.

●

When an external radio wave

source interferes with the commu-

nication between the electronic

key and the vehicle. (



P.147)

●

When the vehicle is parked near

an electrical noise source which

affects the sensitivity of the Hands

Free Power Back Door, such as a

pay parking spot, gas station,

electrically heated road, or fluo-

rescent light.

●

When the vehicle is near a TV

tower, electric power plant, radio

141

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

station, large display, airport or

other facility that generates strong

radio waves or electrical noise.

●

When a large amount of water is

applied to the rear bumper, such

as when the vehicle is being

washed or in heavy rain.

●

When mud, snow, ice, etc. is

attached to the rear bumper.

●

When the vehicle has been

parked for a while near objects

that may move and contact the

rear bumper, such as plants.

●

When an accessory is installed to

the rear bumper.

If an accessory has been installed,

turn the kick sensor operation set-

ting off. (



P.526)

■

Preventing unintentional opera-

tion of the Hands Free Power

Back Door (if equipped)

When an electronic key is in the

operation detection area, the Hands

Free Power Back Door may operate

unintentionally, so be careful in the

following situations:

●

When a large amount of water is

applied to the rear bumper, such

as when the vehicle is being

washed or in heavy rain.

●

When dirt is wiped off the rear

bumper.

●

When a small animal or small

object, such as a ball, moves

under the rear bumper.

●

When an object is moved from

under the rear bumper.

●

If someone is swinging their legs

while sitting on the rear bumper.

●

If the legs or another part of some-

one’s body contacts the rear

bumper while passing by the vehi-

cle.

●

When the vehicle is parked near

an electrical noise source which

affects the sensitivity of the Hands

Free Power Back Door, such as a

pay parking spot, gas station,

electrically heated road, or fluo-

rescent light.

●

When the vehicle is near a TV

tower, electric power plant, radio

station, large display, airport or

other facility that generates strong

radio waves or electrical noise.

●

When the vehicle is parked in a

place where objects such as

plants are near the rear bumper.

●

When luggage, etc. is set in or

removed from the luggage com-

partment from outside of the vehi-

cle.

●

If accessories or a vehicle cover is

installed/removed near the rear

bumper.

●

When snow attached to the inner

side of the rear bumper melts.

To prevent unintentional operation,

turn the kick sensor operation set-

ting off. (



P.526)

■

When reconnecting the 12-volt

battery

To enable the power back door to

operate properly, close the back

door manually.

■

Customization

Some functions can be customized.

(



P.526)

142

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

WARNING

■

Back door closer

●

In the event that the back door

is left slightly open, the back

door closer will automatically

close it to the fully closed posi-

tion. It takes several seconds

before the back door closer

begins to operate. Be careful

not to get fingers caught or any-

thing else in the back door, as

this may cause bone fractures

or other serious injuries.

●

Use caution when using the

back door closer as it still oper-

ates when the power back door

system is disabled.

■

Power back door

Observe the following precautions

when operating the power back

door. Failure to do so may cause

death or serious injury.

●

Check the safety of the sur-

rounding area to make sure

there are no obstacles or any-

thing that could cause any of

your belongings to get caught.

●

If anyone is in the vicinity, make

sure they are safe and let them

know that the back door is

about to open or close.

●

If the power back door system is

disabled while the power back

door is operating, the back door

will stop operating. The back

door must then be operated

manually. Take extra care in this

situation, as the back door may

open or close suddenly.

●

If the operating conditions of the

power back door (



P.139) are

no longer met, a buzzer may

sound and the back door may

stop opening or closing. The

back door must then be oper-

ated manually. Take extra care

on an incline in this situation, as

the back door may move sud-

denly.

●

On an incline, the back door

may suddenly shut after it

opens. Make sure the back door

is fully open and secure.

●

In the following situations, the

power back door may detect an

abnormality and automatic

operation may be stopped. In

this case, the back door must

then be operated manually.

Take extra care in this situation,

as the stopped back door may

suddenly open or close, causing

an accident.

• When the back door contacts an

obstacle

• When the 12-volt battery volt-

age suddenly drops, such as

when the power switch is turned

to ON or the hybrid system is

started during automatic opera-

tion

143

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

WARNING

●

If a heavy object is attached to

the back door, the back door

may not operate, causing a mal-

function, or the back door may

suddenly shut again after being

opened, causing someone’s

hands, arms, head or neck to be

caught and injured. Do not

attach any accessories other

than genuine Toyota parts to the

back door.

■

Jam protection function

Observe the following precau-

tions. Failure to do so may cause

death or serious injury.

●

Never use any part of your body

to intentionally activate the jam

protection function.

●

The jam protection function may

not work if something gets

caught just before the back door

fully closes. Be careful not to

get fingers caught or anything

else.

●

The jam protection function may

not work depending on the

shape of the object that is

caught. Be careful not to catch

fingers or anything else.

■

Hands Free Power Back Door

(if equipped)

Observe the following precautions

when operating the Hands Free

Power Back Door. Failure to do so

may cause death or serious injury.

●

Check the safety of the sur-

rounding area to make sure

there are no obstacles or any-

thing that could cause any of

your belongings to get caught.

●

Exhaust gasses cause the

exhaust pipes to become quite

hot. When operating the Hands

Free Power Back Door, be care-

ful not to touch the exhaust

pipe.

●

Do not operate the Hands Free

Power Back Door if there is little

space under the rear bumper.

NOTICE

■

Back door spindles

The back door is equipped with

spindles that hold the back door in

place.
Observe the following precau-

tions. Failure to do so may cause

damage to the back door spindle,

resulting in malfunction.

●

Do not attach any foreign

objects, such as stickers, plastic

sheets, or adhesives to the

spindle rod.

●

Do not attach any accessories

other than genuine Toyota parts

to the back door.

●

Do not place your hand on the

spindle or apply lateral forces to

it.

■

To prevent back door closer

malfunction

Do not apply excessive force to

the back door while the back door

closer is operating. Applying

excessive force may cause the

back door closer to malfunction.

144

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

NOTICE

■

To prevent malfunction of the

power back door

●

Make sure that there is no ice

between the back door and

frame that would prevent move-

ment of the back door. Operat-

ing the power back door when

excessive load is present on the

back door may cause a mal-

function.

●

Do not apply excessive force to

the power back door while the

back door is operating.

●

Take care not to damage the

sensors (installed on the right

and left edges of the power

back door) with a knife or other

sharp object. If a sensor is dis-

connected, the power back door

will not close automatically.

■

Hands Free Power Back Door

precautions (if equipped)

The kick sensor is located behind

lower center part of the rear

bumper. Observe the following to

ensure that the Hands Free

Power Back Door function oper-

ates properly:

●

Keep the lower center part of

the rear bumper clean at all

times.

If the lower center part of the rear

bumper is dirty or covered with

snow, the kick sensor may not

operate. In this situation, clean off

the dirt or snow, move the vehicle

from the current position and then

check if the kick sensor operates.

If it does not operate, have the

vehicle inspected by your Toyota

dealer.

●

Do not apply coatings that have

a rain clearing (hydrophilic)

effect, or other coatings, to the

lower center part of the rear

bumper.

●

Do not park the vehicle near

objects that may move and con-

tact the lower center part of the

rear bumper, such as grass or

trees.

If the vehicle has been parked for

a while near objects that may

move and contact the lower cen-

ter part of the rear bumper, such

as grass or trees, the kick sensor

may not operate. In this situation,

move the vehicle from the current

position and then check if the kick

sensor operates. If it does not

operate, have the vehicle

inspected by your Toyota dealer.

●

Do not subject the kick sensor

or its surrounding area to a

strong impact.

If the kick sensor or its surround-

ing area has been subjected to a

strong impact, the kick sensor

may not operate properly.
If the kick sensor does not oper-

ate in the following situations,

have the vehicle inspected by

your Toyota dealer.
• The kick sensor or its surround-

ing area has been subjected to

a strong impact.

• The lower center part of the rear

bumper is scratched or dam-

aged.

●

Do not disassemble the rear

bumper.

●

Do not attach stickers to the

rear bumper.

●

Do not paint the rear bumper.

●

If a heavy object is attached to

the power back door, disable

the kick sensor.

145

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

The open position of the power
back door can be adjusted.

1

Stop the power back door at
the desired position.
(



P.137)

2

Press and hold the power
back door switch on the back
door for approximately 2 sec-
onds.

• When setting is complete, a

buzzer will sound 4 times.

• The next time the power back

door is opened, it will stop at
that position.

■

Returning the power back door

opening position to the default

setting

Press and hold the power back door

switch on the back door for approxi-

mately 7 seconds.
A buzzer will sound 4 times, pause,
and then sound 2 more times. The
next time the power back door is
opened, it will stop at the default
position.

■

When setting the open position

of the back door by the

multi-information display

The open position of the power back

door can be adjusted using the

multi-information display. (



P.526)

When opened, the power back door

will open to the last position set

using the power back door switch on

the back door or on the multi-infor-

mation display.

Adjusting the open posi-
tion of the back door

146

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

■

Antenna location

Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment

■

Effective range (areas within

which the electronic key is

detected)

When locking or unlocking the
doors

The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle and back door. (Only the
doors detecting the key can be
operated.)

When starting the hybrid system
or changing power switch
modes

The system can be operated when
the electronic key is inside the vehi-
cle.

■

Alarms and warning messages

A combination of exterior and inte-

rior alarms as well as warning mes-

sages shown on the

multi-information display are used to

prevent theft of the vehicle and acci-

dents resulting from erroneous

operation. Take appropriate mea-

sures in response to any warning

message on the multi-information

display. (



P.470)

When only an alarm sounds, cir-

cumstances and correction proce-

dures are as follows.

●

When an exterior alarm sounds

once for 5 seconds

Smart key system

The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.



Locks and unlocks the
doors (



P.131)



Locks and unlocks the back
door (



P.136)



Starts and stops the hybrid
system (



P.213)

147

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

●

When an interior alarm sounds

continuously

■

Battery-saving function

The battery-saving function will be

activated in order to prevent the

electronic key battery and the

12-volt battery from being dis-

charged while the vehicle is not

operated for a long time.

●

In the following situations, the

smart key system may take some

time to unlock the doors.

• The electronic key has been left in

an area of approximately 6 ft. (2

m) of the outside of the vehicle for

10 minutes or longer.

• The smart key system has not

been used for 5 days or longer.

●

If the smart key system has not

been used for 14 days or longer,

the doors cannot be unlocked at

any doors except the driver’s door.

In this case, take hold of the

driver’s door handle, or use the

wireless remote control or the

mechanical key, to unlock the

doors.

■

Turning an electronic key to

battery-saving mode

When battery-saving mode is set,

battery depletion is minimized by

stopping the electronic key from

receiving radio waves.

Press

twice while pressing and

holding

. Confirm that the elec-

tronic key indicator flashes 4 times.
While the battery-saving mode is

set, the smart key system cannot be

used. To cancel the function, press

any of the electronic key buttons.

■

Conditions affecting operation

The smart key system uses weak

radio waves. In the following situa-

tions, the communication between

the electronic key and the vehicle

may be affected, preventing the

smart key system, wireless remote

control and immobilizer system from

operating properly. (Ways of cop-

ing:



P.489)

●

When the electronic key battery is

depleted

●

Near a TV tower, electric power

plant, gas station, radio station,

large display, airport or other facil-

ity that generates strong radio

waves or electrical noise

●

When the electronic key is in con-

tact with, or is covered by the fol-

lowing metallic objects

• Cards to which aluminum foil is

attached

• Cigarette boxes that have alumi-

num foil inside

Situation

Correction

procedure

An attempt was
made to lock the
vehicle while a door
was open.

Close all of
the doors
and lock the
doors again.

Situation

Correction

procedure

The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door was
opened while the
power switch was in
ACC).

Turn the
power
switch off
and close
the driver’s
door.

The power switch
was turned off while
the driver’s door was
open.

Close the
driver’s
door.

148

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

• Metallic wallets or bags

• Coins

• Hand warmers made of metal

• Media such as CDs and DVDs

●

When other wireless keys (that

emit radio waves) are being used

nearby

●

When carrying the electronic key

together with the following devices

that emit radio waves

• Portable radio, cellular phone,

cordless phone or other wireless

communication devices

• Another electronic key or a wire-

less key that emits radio waves

• Personal computers or personal

digital assistants (PDAs)

• Digital audio players

• Portable game systems

●

If window tint with a metallic con-

tent or metallic objects are

attached to the rear window

●

When the electronic key is placed

near a battery charger or elec-

tronic devices

●

When the vehicle is parked in a

pay parking spot where radio

waves are emitted

■

Note for the entry function

●

Even when the electronic key is

within the effective range (detec-

tion areas), the system may not

operate properly in the following

cases:

• The electronic key is too close to

the window or outside door han-

dle, near the ground, or in a high

place when the doors are locked

or unlocked.

• The electronic key is on the instru-

ment panel, luggage compart-

ment, floor, or in the door pockets

or glove box when the hybrid sys-

tem is started or power switch

modes are changed.

●

Do not leave the electronic key on

top of the instrument panel or near

the door pockets when exiting the

vehicle. Depending on the radio

wave reception conditions, it may

be detected by the antenna out-

side the cabin and the door will

become lockable from the outside,

possibly trapping the electronic

key inside the vehicle.

●

As long as the electronic key is

within the effective range, the

doors may be locked or unlocked

by anyone. However, only the

doors detecting the electronic key

can be used to unlock the vehicle.

●

Even if the electronic key is not

inside the vehicle, it may be possi-

ble to start the hybrid system if the

electronic key is near the window.

●

The doors may unlock or lock if a

large amount of water splashes on

the door handle, such as in the

rain or in a car wash when the

electronic key is within the effec-

tive range. (The doors will auto-

matically be locked after

approximately 60 seconds if the

doors are not opened and closed.)

●

If the wireless remote control is

used to lock the doors when the

electronic key is near the vehicle,

there is a possibility that the door

may not be unlocked by the entry

function. (Use the wireless remote

control to unlock the doors.)

●

Touching the door lock or unlock

sensor while wearing gloves may

prevent lock or unlock operation.

●

When the lock operation is per-

formed using the lock sensor, rec-

ognition signals will be shown up

to two consecutive times. After

this, no recognition signals will be

given.

●

If the door handle becomes wet

while the electronic key is within

the effective range, the door may

lock and unlock repeatedly. In that

case, follow the following correc-

tion procedures to wash the vehi-

cle:

• Place the electronic key in a loca-

tion 6 ft. (2 m) or more away from

the vehicle. (Take care to ensure

that the key is not stolen.)

• Set the electronic key to bat-

149

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing

tery-saving mode to disable the

smart key system. (



P.147)

●

If the electronic key is inside the

vehicle and a door handle

becomes wet during a car wash, a

message may be shown on the

multi-information display and a

buzzer will sound outside the vehi-

cle. To turn off the alarm, lock all

the doors.

●

The lock sensor may not work

properly if it comes into contact

with ice, snow, mud, etc. Clean

the lock sensor and attempt to

operate it again, or use the lock

sensor on the lower part of the

door handle.

●

A sudden handle operation or a

handle operation immediately

after entering the effective range

may prevent the doors from being

unlocked. Touch the door unlock

sensor and check that the doors

are unlocked before pulling the

door handle again.

●

If there is another electronic key in

the detection area, it may take

slightly longer to unlock the doors

after the door handle is gripped.

■

When the vehicle is not driven

for extended periods

●

To prevent theft of the vehicle, do

not leave the electronic key within

6 ft. (2 m) of the vehicle.

●

The smart key system can be

deactivated in advance. (



P.526)

●

Setting the electronic key to bat-

tery-saving mode helps to reduce

key battery depletion. (



P.147)

■

To operate the system properly

Make sure to carry the electronic

key when operating the system. Do

not get the electronic key too close

to the vehicle when operating the

system from the outside of the vehi-

cle.
Depending on the position and hold-

ing condition of the electronic key,

the key may not be detected cor-

rectly and the system may not oper-

ate properly. (The alarm may go off

accidentally, or the door lock pre-

vention may not operate.)

■

If the smart key system does

not operate properly

If the doors cannot be

locked/unlocked using the smart key

system, lock/unlock the doors by

performing any of the following:

●

Bring the electronic key close to

either front door handle and oper-

ate the entry function.

●

Operate the wireless remote con-

trol.

If the doors cannot be

locked/unlocked using the above

methods, use the mechanical key.

(



P.489)

If the hybrid system cannot be

started using the smart key system,

refer to P.490.

■

Customization

Some functions can be customized.

(



P.526)

■

If the smart key system has

been deactivated in a custom-

ized setting

●

Locking and unlocking the doors:

Use the wireless remote control or

mechanical key. (



P.131, 489)

●

Starting the hybrid system and

changing power switch modes:



P.490

●

Stopping the hybrid system:



P.215

150

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

■

Certification for the smart key system



For vehicles sold in the U.S.A.

151

3-2. Opening, closing and locking the doors

HIGHLANDER HV_U

3

Before driv

ing



For vehicles sold in Canada