Toyota Highlander Hybrid (2022 year). Manual in english — page 31

495

7-2. Steps to take in an emergency

7

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ouble

ar

ises

■

When the electronic key does

not work properly

●

Make sure that the smart key sys-

tem has not been deactivated in

the customization setting. If it is

off, turn the function on. (Custom-

izable features:



P.528)

●

Check if battery-saving mode is

set. If it is set, cancel the function.

(



P.147)

■

Unlocking the door

Use the mechanical key
(



P.130) in order to perform the

following operations:

1

Locks all the doors

2

Unlocks all the doors

Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.

■

Key linked functions

1

Closes the windows and the
moon roof

*

(turn and hold)

2

Opens the windows and the
moon roof

*

(turn and hold)

These settings must be customized

at your Toyota dealer.

*

: If equipped

If the electronic key

does not operate prop-

erly

If communication between
the electronic key and vehi-
cle is interrupted (



P.147)

or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.

Locking and unlocking
the doors

496

7-2. Steps to take in an emergency

1

Ensure that the shift lever is
in P and depress the brake
pedal.

2

Touch the Toyota emblem
side of the electronic key to
the power switch.

When the electronic key is

detected, a buzzer sounds and the

power switch will turn to ON.
When the smart key system is

deactivated in customization set-

ting, the power switch will turn to

ACC.

3

Firmly depress the brake
pedal and check that

is

shown on the multi-informa-
tion display.

4

Press the power switch
shortly and firmly.

In the event that the hybrid sys-
tem still cannot be started, con-
tact your Toyota dealer.

■

Stopping the hybrid system

Shift the shift lever to P, set the park-

ing brake, and press the power

switch as you normally do when

stopping the hybrid system.

■

Replacing the key battery

As the above procedure is a tempo-

rary measure, it is recommended

that the electronic key battery be

replaced immediately when the bat-

tery is depleted. (



P.442)

■

Changing power switch modes

Release the brake pedal and press

the power switch in step

3

above.

The hybrid system does not start

and modes will be changed each

time the switch is pressed. (



P.215)

WARNING

■

When using the mechanical

key and operating the power

windows or moon roof (if

equipped)

Operate the power window or

moon roof after checking to make

sure that there is no possibility of

any passenger having any of their

body parts caught in the window

or moon roof. Also, do not allow

children to operate the mechani-

cal key. It is possible for children

and other passengers to get

caught in the power window or

moon roof.

Starting the hybrid sys-
tem

497

7-2. Steps to take in an emergency

7

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ar

ises

If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.

1

Confirm that the electronic
key is being carried.

Vehicles with an alarm: When con-

necting the jumper (or booster)

cables, depending on the situation,

the alarm may activate and doors

locked. (



P.82)

2

Open the hood (



P.412) and

fuse box cover.

If the 12-volt battery is

discharged

The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your Toy-
ota dealer or a qualified
repair shop.

Restarting the hybrid sys-
tem

498

7-2. Steps to take in an emergency

3

Open the exclusive jump
starting terminal cover.

4

Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to .

Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts as shown in the illus-
tration

5

Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for

approximately 5 minutes to
recharge the 12-volt battery
of your vehicle.

499

7-2. Steps to take in an emergency

7

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ouble

ar

ises

6

Open and close any of the
doors of your vehicle with the
power switch OFF.

7

Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.

8

Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.

9

Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.

10

Close the exclusive jump

starting terminal cover, and
reinstall the fuse box cover to
its original position.

Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.

■

Starting the hybrid system

when the 12-volt battery is dis-

charged

The hybrid system cannot be started

by push-starting.

■

To prevent 12-volt battery dis-

charge

●

Turn off the headlights and the

audio system while the hybrid sys-

tem is off.

●

Turn off any unnecessary electri-

cal components when the vehicle

is running at a low speed for an

extended period, such as in heavy

traffic.

■

When the 12-volt battery is

removed or discharged

●

Information stored in the ECU is

cleared. When the 12-volt battery

is depleted, have the vehicle

inspected at your Toyota dealer.

●

Some systems may require initial-

ization. (



P.540)

■

When removing the 12-volt bat-

tery terminals

When the 12-volt battery terminals

are removed, the information stored

in the ECU is cleared. Before

removing the 12-volt battery termi-

nals, contact your Toyota dealer.

■

Charging the 12-volt battery

The electricity stored in the 12-volt

battery will discharge gradually even

when the vehicle is not in use, due

to natural discharge and the drain-

ing effects of certain electrical appli-

ances. If the vehicle is left for a long

time, the 12-volt battery may dis-

charge, and the hybrid system may

be unable to start. (The 12-volt bat-

tery recharges automatically while

the hybrid system is operating.)

■

When recharging or replacing

the 12-volt battery

●

In some cases, it may not be pos-

sible to unlock the doors using the

smart key system when the

12-volt battery is discharged. Use

the wireless remote control or the

mechanical key to lock or unlock

the doors.

●

The hybrid system may not start

on the first attempt after the

12-volt battery has recharged but

will start normally after the second

attempt. This is not a malfunction.

●

The power switch mode is memo-

rized by the vehicle. When the

12-volt battery is reconnected, the

system will return to the mode it

was in before the 12-volt battery

was discharged. Before discon-

necting the 12-volt battery, turn

the power switch off.

If you are unsure what mode the

500

7-2. Steps to take in an emergency

power switch was in before the

12-volt battery discharged, be

especially careful when recon-

necting the 12-volt battery.

●

The power back door must be ini-

tialized. (



P.142)

■

When replacing the 12-volt bat-

tery

●

Use a Central Degassing type

12-volt battery (European Regula-

tions).

●

Use a 12-volt battery that the case

size is same as the previous one

(LN2), 20 hour rate capacity

(20HR) is equivalent (55Ah) or

greater, and performance rating

(CCA) is equivalent (345A) or

greater.

• If the sizes differ, the 12-volt bat-

tery cannot be properly secured.

• If the 20 hour rate capacity is low,

even if the time period where the

vehicle is not used is a short time,

the 12-volt battery may discharge

and the hybrid system may not be

able to start.

●

Use a 12-volt battery with a han-

dle. If a 12-volt battery without a

handle is used, removal is more

difficult.

●

After replacing, firmly attach the

following items to the exhaust hole

of the 12-volt battery.

• Use the exhaust hose that was

attached to the 12-volt battery

before replacing and confirm that

it is firmly connected to the hole

section of the vehicle.

• Use the exhaust hole plug

included with the 12-volt battery

replaced or the one installed on

the 12-volt battery prior to the

replacement. (Depending on the

12-volt battery to be replaced, the

exhaust hole may be plugged.)

Exhaust hole
Exhaust hole plug
Exhaust hose
Hole section of the vehicle

For details, consult your Toyota

dealer.

WARNING

■

When removing the 12-volt

battery terminals

Always remove the negative (-)

terminal first. If the positive (+) ter-

minal contacts any metal in the

surrounding area when the posi-

tive (+) terminal is removed, a

spark may occur, leading to a fire

in addition to electrical shocks

and death or serious injury.

■

When disconnecting the

12-volt battery

Do not disconnect the negative (-)

terminal on the body side. The

disconnected negative (-) terminal

may touch the positive (+) termi-

nal, which may cause a short and

result in death or serious injury.

501

7-2. Steps to take in an emergency

7

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WARNING

■

Avoiding 12-volt battery fires

or explosions

Observe the following precautions

to prevent accidentally igniting the

flammable gas that may be emit-

ted from the 12-volt battery:

●

Make sure each jumper cable is

connected to the correct termi-

nal and that it is not unintention-

ally in contact with any other

than the intended terminal.

●

Do not allow the other end of

the jumper cable connected to

the “+” terminal to come into

contact with any other parts or

metal surfaces in the area, such

as brackets or unpainted metal.

●

Do not allow the + and - clamps

of the jumper cables to come

into contact with each other.

●

Do not smoke, use matches,

cigarette lighters or allow open

flame near the 12-volt battery.

■

12-volt battery precautions

The 12-volt battery contains poi-

sonous and corrosive acidic elec-

trolyte, while related parts contain

lead and lead compounds.

Observe the following precautions

when handling the 12-volt battery:

●

When working with the 12-volt

battery, always wear safety

glasses and take care not to

allow any battery fluids (acid) to

come into contact with skin,

clothing or the vehicle body.

●

Do not lean over the 12-volt bat-

tery.

●

In the event that battery fluid

comes into contact with the skin

or eyes, immediately wash the

affected area with water and

seek medical attention. Place a

wet sponge or cloth over the

affected area until medical

attention can be received.

●

Always wash your hands after

handling the 12-volt battery sup-

port, terminals, and other bat-

tery-related parts.

●

Do not allow children near the

12-volt battery.

■

After recharging the 12-volt

battery

Have the 12-volt battery

inspected at your Toyota dealer

as soon as possible.

If the 12-volt battery is deteriorat-

ing, continued use may cause the

12-volt battery to emit a malodor-

ous gas, which may be detrimen-

tal to the health of passengers.

■

When replacing the 12-volt

battery

●

When the vent plug and indica-

tor are close to the hold down

clamp, the battery fluid (sulfuric

acid) may leak.

●

For information regarding

12-volt battery replacement,

contact your Toyota dealer.

●

After replacing, securely attach

the exhaust hose and exhaust

hole plug to the exhaust hole of

the replaced 12-volt battery. If

not properly installed, gases

(hydrogen) may leak into the

vehicle interior, and there is the

possible danger of the gas ignit-

ing and exploding.

502

7-2. Steps to take in an emergency



If the engine coolant tempera-
ture gauge enters the red
zone or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual”
is shown on the multi-informa-
tion display

1

Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the hybrid system.

2

If you see steam:
Carefully lift the hood after

NOTICE

■

When handling jumper cables

When connecting the jumper

cables, ensure that they do not

become entangled in the cooling

fan or belt.

■

To prevent damaging the

vehicle

The exclusive jump starting termi-

nal is to be used when charging

the 12-volt battery from another

vehicle in an emergency. It cannot

be used to jump start another

vehicle.

If your vehicle over-

heats

The following may indicate
that your vehicle is over-
heating.



The needle of the engine
coolant temperature gauge
(



P.89) enters the red zone

or a loss of hybrid system
power is experienced. (For
example, the vehicle speed
does not increase.)



“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown
on the multi-information dis-
play.



Steam comes out from
under the hood.

Correction procedures

503

7-2. Steps to take in an emergency

7

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ouble

ar

ises

the steam subsides.
If you do not see steam:
Carefully lift the hood.

3

After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.

Radiator
Cooling fan

If a large amount of coolant leaks,
immediately contact your Toyota
dealer.

4

The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.

Reservoir
“FULL” line
“LOW” line

Radiator cap

5

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

6

Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.

The fan operates when the air con-

ditioning system is turned on imme-

diately after a cold start. Confirm

that the fan is operating by check-

ing the fan sound and air flow. If it is

difficult to check these, turn the air

conditioning system on and off

repeatedly. (The fan may not oper-

ate in freezing temperatures.)

7

If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.

8

Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner's Manual”
is shown on the multi-infor-
mation display.

If the message does not disappear:

Stop the hybrid system and contact

504

7-2. Steps to take in an emergency

your Toyota dealer.

If the message is not displayed:

Have the vehicle inspected at the

nearest Toyota dealer.



If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display

1

Stop the vehicle in a safe
place.

2

Stop the hybrid system and
carefully lift the hood.

3

After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.

Radiator
Cooling fan

If a large amount of coolant leaks,
immediately contact your Toyota
dealer.

4

The coolant level is satisfac-
tory if it is between the

“FULL” and “LOW” lines on
the reservoir.

Reservoir
“FULL” line
“LOW” line

5

Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

6

After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check if
“Hybrid System Overheated
Output Power Reduced” is
shown on the for the
multi-information display.

If the message does not disappear:

Stop the hybrid system and contact

your Toyota dealer.

If the message is not displayed:

The hybrid system temperature has

dropped and the vehicle may be

driven normally.

505

7-2. Steps to take in an emergency

7

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es

However, if the message appears

again frequently, contact your Toy-

ota dealer.

WARNING

■

When inspecting under the

hood of your vehicle

Observe the following precau-

tions.

Failure to do so may result in seri-

ous injury such as burns.

●

If steam is seen coming from

under the hood, do not open the

hood until the steam has sub-

sided. The engine compart-

ment may be very hot.

●

After the hybrid system has

been turned off, check that the

“READY” indicator is off.

When the hybrid system is oper-

ating, the gasoline engine may

automatically start, or the cool-

ing fan may suddenly operate

even if the gasoline engine

stops. Do not touch or approach

rotating parts such as the fan,

which may lead to fingers or

clothing (especially a tie, a scarf

or a muffler) getting caught,

resulting in serious injury.

●

Do not loosen the radiator cap

and the coolant reservoir caps

while the hybrid system and

radiator are hot.

High temperature steam or

coolant could spray out.

NOTICE

■

When adding engine/power

control unit coolant

Add coolant slowly after the

hybrid system has cooled down

sufficiently. Adding cool coolant to

a hot hybrid system too quickly

can cause damage to the hybrid

system.

■

To prevent damage to the

cooling system

Observe the following precau-

tions:

●

Avoid contaminating the coolant

with foreign matter (such as

sand or dust, etc.).

●

Do not use any coolant additive.

506

7-2. Steps to take in an emergency

1

Stop the hybrid system. Shift
the shift lever to P and set the
parking brake.

2

Remove the mud, snow or
sand from around the front
wheels.

3

Place wood, stones or some
other material under the front
wheels to help provide trac-
tion.

4

Restart the hybrid system.

5

Shift the shift lever to D or R
and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.

■

When it is difficult to free the

vehicle

Press

to turn off TRAC.

If the vehicle becomes

stuck

Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:

Recovering procedure

WARNING

■

When attempting to free a

stuck vehicle

If you choose to push the vehicle

back and forth to free it, make

sure the surrounding area is clear

to avoid striking other vehicles,

objects or people. The vehicle

may also lunge forward or lunge

back suddenly as it becomes free.

Use extreme caution.

■

When shifting the shift lever

Be careful not to shift the shift

lever with the accelerator pedal

depressed.

This may lead to unexpected

rapid acceleration of the vehicle

that may cause an accident

resulting in death or serious injury.

NOTICE

■

To avoid damage to the

hybrid transmission and

other components

●

Avoid spinning the front wheels

and depressing the accelerator

pedal more than necessary.

●

If the vehicle remains stuck

even after these procedures are

performed, the vehicle may

require towing to be freed.

507

8

8

Vehicle

specificatio

ns

Vehicle specifications

.

8-1. Specifications

Maintenance data (fuel, oil

level, etc.). . . . ..

508

Fuel information . . ..

516

Tire information . . ...

518

8-2. Customization

Customizable features

. . . . . . . . ..

528

8-3. Initialization

Items to initialize . . .

540

508

8-1. Specifications

8-1.Specifications

*1

:Unladen vehicle

*2

:For 7-seat models

*3

:For 8-seat models

*4

:For AXUH70L-ARXGHA, AXUH78L-ARXMHA, AXUH78L-ARXGHA

models

*6

*5

:For AXUH70L-ARXNHA, AXUH70L-ARXMHA, AXUH78L-ARXNHA

models

*6

*6

:The model code is indicated on the Certification Label. (



P.508)

■

Vehicle identification num-
ber

The vehicle identification num-

ber (VIN) is the legal identifier
for your vehicle. This is the pri-
mary identification number for

Maintenance data (fuel, oil level, etc.)

Dimensions and weight

Overall length

194.9 in. (4950 mm)

Overall width

76 in. (1930 mm)

Overall height

*1

68.1 in. (1730 mm)

Wheelbase

112.2 in. (2850 mm)

Tread

Front

65.3 in. (1659 mm)

Rear

65.4 in. (1662 mm)

Vehicle capacity weight
(Occupants + luggage)

1225 lb. (555 kg)

*2

1330 lb. (605 kg)

*3,4

1390 lb. (630 kg)

*3,5

Trailer Weight Rating
(Trailer weight + cargo weight)

3500 lb. (1590 kg)

Seating capacity

Seating capacity

7-seat models

8-seat models

7 (Front 2, Rear 5)

8 (Front 2, Rear 6)

Vehicle identification

509

8-1. Specifications

8

Vehicle

specificatio

ns

your Toyota. It is used in regis-
tering the ownership of your
vehicle.



Top left of the instrument
panel

The vehicle identification number is
stamped.



Left-hand side center pillar

This number is also on the Certifi-
cation Label.

■

Engine number

The engine number is stamped
on the engine block as shown.

Engine

Model

A25A-FXS

Type

4-cylinder in line, 4-cycle, gasoline

Bore and stroke

3.44



4.07 in. (87.5



103.48 mm)

Displacement

151.8 cu. in. (2487 cm

3

)

Valve clearance (engine cold)

Automatic adjustment

Fuel

Fuel type

Unleaded gasoline only

Octane Rating

87 (Research Octane Number 91) or
higher

Fuel tank capacity
(Reference)

17.1 gal. (65 L, 14.2 Imp. gal.)

510

8-1. Specifications



Front



Rear

■

Oil capacity (Drain and
refill



reference

*

)

*

: The engine oil capacity is a refer-

ence quantity to be used when
changing the engine oil. Warm up
the engine and turn off the hybrid
system, wait more than 5 min-
utes, and check the oil level on

the dipstick.

■

Engine oil selection

“Toyota Genuine Motor Oil” is
used in your Toyota vehicle. Use
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to
satisfy the following grade and
viscosity.
Oil grade: ILSAC GF-6B multi-
grade engine oil
Recommended viscosity: SAE
0W-16

Electric motor (traction motor)

Type

Permanent magnet synchronous
motor

Maximum output

134 kW

Maximum torque

199 ft•lbf (270 N•m, 27.5 kgf•m)

Type

Permanent magnet synchronous
motor

Maximum output

40 kW

Maximum torque

89 ft•lbf (121 N•m, 12.3 kgf•m)

Hybrid battery (traction battery)

Type

Nickel-Metal hydride battery

Voltage

7.2 V/module

Capacity

6.5 Ah (3HR)

Quantity

40 modules

Nominal voltage

288 V

Lubrication system

With filter

4.8 qt. (4.5 L, 4.0 Imp.
qt.)

Without
filter

4.4 qt. (4.2 L, 3.7 Imp.
qt.)