Volvo XC40 Twin Engine (2020 year). Manual in english — page 33

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LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

566

Related information

•

Electrical sockets (p. 564)

•

Passenger compartment interior (p. 562)

Using the glovebox

The glovebox is located on the passenger
side. The printed owner's manual and maps
can be kept in the glovebox, for example.
There is also space for a pen and card holder.

Glovebox with extensible hook.

The hook on the glovebox can be extended
when the glovebox is open so that it can be
used after the glovebox has been closed.

IMPORTANT

Fold in the hook completely before the glo-
vebox is closed, otherwise it can break off.

Locking and unlocking the glovebox

*

The glovebox can be locked, e.g. when the car
is taken in for service, left at a hotel or similar.
The glovebox can only be locked/unlocked
with the accompanying key.

The key's designated storage space. The figure is

schematic - the design may vary.

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

567

The figure is schematic - the design may vary.

Locking the glovebox:
Insert the key in the glovebox lock cylin-
der.
Turn the key 90 degrees clockwise.

Pull out the key.

–

Unlock by carrying this out in reverse
order.

Using the glovebox as a cooled area

*

The glovebox can be used for cooling of e.g.
drinks or food. The cooling works when the
climate control system is active (i.e. when the
car is set in ignition position

II

or when the

engine is running).

The figure is schematic - the design may vary.

Activating cooling.

Deactivating cooling.

–

Activate or deactivate the cooling by mov-
ing the control to the end position toward
the passenger compartment/glovebox.

Related information

•

Passenger compartment interior (p. 562)

•

Private locking (p. 260)

Sun visors

There are sun visors in the roof in front of the
driver seat and the front seat passenger seat
which can be folded down and angled out to
the side when necessary.

The figure is schematic - the design may vary.

The mirror lighting

*

is switched on automati-

cally when the guard is lifted up.

The mirror frame incorporates a holder for e.g.
cards or tickets.

Related information

•

Passenger compartment interior (p. 562)

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

568

Cargo area

The car has a flexible cargo area that makes it
possible to transport and secure large
objects.

By folding down the backrests in the rear seat,
the cargo area can become quite spacious.
Use the load retaining eyelets or bag holders
available for holding the load securely in place.
The parcel shelf can be removed easily to
make room for bulky loads.

The car's towing eye and puncture repair kit or
spare wheel

*

are stored under the cargo area

floor.

Related information

•

Recommendations for loading (p. 568)

•

Bag hooks (p. 570)

•

Load retaining eyelets (p. 570)

•

Remove and store the parcel shelf
(p. 573)

Recommendations for loading

There are a number of things that are impor-
tant to bear in mind when loading the car.

Payload depends on the car's kerb weight. The
total of the weight of the passengers and all
accessories reduces the car's payload by a
corresponding weight.

WARNING

The car’s driving properties change

depending on the weight and positioning

of the load.

Loading in the cargo area

Good things to remember when loading:

•

Position the load firmly against the rear
seat's backrest.

•

Heavy objects should be placed as low as
possible. Avoid placing heavy loads on
lowered backrests.

•

Cover sharp edges with something soft to
avoid damaging the upholstery.

•

Secure all loads to the load retaining eye-
lets with straps or web lashings.

WARNING

A loose object weighing 20 kg (44 pounds)

can, in a frontal collision at a speed of

50 km/h (30 mph) carry the impact of an

item weighing 1000 kg (2200 pounds).

WARNING

Leave 10 cm (4 inches) space between the

load and the side windows if the car is loa-

ded to above the top edge of the door win-

dows. Otherwise, the intended protection

of the inflatable curtain, which is concealed

in the headlining, may be compromised.

WARNING

Always secure the load. During heavy brak-

ing the load may otherwise shift, causing

injury to the car's occupants.
Cover sharp edges and sharp corners with

something soft.
Switch off the engine and apply the park-

ing brake when loading/unloading long

items. Otherwise you may accidentally

knock the gear lever or gear selector with

the load into a drive position - and the car

could then move off.

Increasing the space in the cargo area

To expand the cargo area and simplify loading,
the rear seat's backrest can be lowered. Note
that objects must not prevent the function of
the WHIPS system for the front seats if any of
the rear seat's backrests is folded down.

A through-load hatch

*

in the rear seat can be

folded down for carrying long and narrow
loads.

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

569

Related information

•

Load retaining eyelets (p. 570)

•

Lowering the backrests in the rear seat
(p. 176)

•

Through-load hatch in the rear seat

*

(p. 571)

•

Roof load and loading on load carriers
(p. 569)

•

Weights (p. 637)

Roof load and loading on load

carriers

For loading on the car's roof, the load carriers
that Volvo have developed are recommended.

This is in order to avoid damage to the car and
in order to achieve the maximum possible
safety during a journey. Volvo's load carriers
are available for purchase at authorised Volvo
retailers.

Carefully follow the installation instructions
supplied with the carriers.

•

Distribute the load evenly over the load
carriers. Put the heaviest objects at the
bottom.

•

Check periodically that the load carriers
and load are properly secured. Lash the
load securely with retaining straps.

•

If the load is longer than the car at the
front, e.g. a canoe or kayak, fit the towing
eye to its front socket and attach the bun-
gee to this.

•

The size of the area exposed to the wind,
and therefore fuel consumption, increase
with the size of the load.

•

Drive gently. Avoid quick acceleration,
heavy braking and hard cornering.

WARNING

The car's centre of gravity and driving cha-

racteristics are altered by roof loads.
Follow the car's specifications with regard

to weights and maximum permitted load.

Related information

•

Recommendations for loading (p. 568)

•

Weights (p. 637)

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

570

Bag hooks

Bag hooks keep carrier bags in place and pre-
vent them from overturning and spreading
their contents across the cargo area.

Along the sides

There is a bag hook in the side panel on each
side of the cargo area.

IMPORTANT

The bag hooks may be loaded with a maxi-
mum of 5 kg (11 lbs).

In glovebox

There is also an extensible hook in the glove-
box that can be used for hanging up a bag.

Related information

•

Recommendations for loading (p. 568)

•

Using the glovebox (p. 566)

•

Fitting and removing the safety net

*

(p. 571)

Load retaining eyelets

Use the load retaining eyelets to attach
straps in order to anchor items in the cargo
area.

WARNING

Hard, sharp and/or heavy objects which

protrude may cause injury under violent

braking.
Always secure large and heavy objects

with a seatbelt or cargo retaining straps.

Related information

•

Recommendations for loading (p. 568)

•

Weights (p. 637)

LOADING, STORAGE AND PASSENGER COMPARTMENT

}}

* Option/accessory.

571

Through-load hatch in the rear

seat

*

The hatch in the rear seat's backrest can be
opened to transport long narrow items, e.g.
skis.

1. In the cargo area, grip the hatch's handle

and fold down the hatch.

2. Fold forward the armrest in the rear seat.

3. Adjust the centre seat's head restraint

upwards so that the steel tubes do not
block the hatch opening.

If the private locking function is used then the
through-load hatch must be closed.

Related information

•

Recommendations for loading (p. 568)

•

Private locking (p. 260)

•

Load retaining eyelets (p. 570)

Folding up the cargo area floor

The cargo area floor can be secured in raised
position using the support arm.

1. Grip the handle to fold up the cargo area

floor.

2. Fold up the support arm and secure the

end in the socket on the underside of the
cargo area floor.

> The cargo area floor remains in raised

position.

Related information

•

Cargo area (p. 568)

Fitting and removing the safety

net

*

The safety net prevents loads from being
thrown forward in the passenger compart-
ment in the event of sudden braking.

The safety net is fitted into four mounting
points.

For reasons of safety, the safety net must
always be fastened and anchored as descri-
bed below.

The net is made of a strong nylon fabric and
can be secured two different locations in the
car:

•

Rear fitting - behind the rear seat.

•

Front fitting - behind the front seats.

||

LOADING, STORAGE AND PASSENGER COMPARTMENT

572

WARNING

Loads in the luggage compartment must

be anchored well, and also using a cor-

rectly fitted safety net.

Fitting the safety net

WARNING

It is necessary to ensure that the upper

securing points of the safety net are fitted

correctly and that the puller-straps are

hooked in properly.
Damaged safety nets must not be used.

NOTE

With forward mounting, the safety net is
most easily mounted via one of the rear
doors.

1. Unfold the safety net with the upper

attachment hooks facing up.

2. Hook one retaining hook of the net into the

front or rear roof mounting with the
anchoring strap locks turned towards you.

Remove any clothing hooks from the roof
bracket by turning it a quarter turn clock-
wise on the left-hand side and a quarter
turn anticlockwise on the right-hand side
respectively.

Applies to left-hand side.

3. Hook the net's second attachment hook

to the roof bracket on the opposite side.

Take care to press forward the net's
retaining hooks for each respective roof
mounting's front end position.

4.

Rear fitting.

For rear fitting:

With the net fitted in the rear roof mount-
ings, hook the safety net's puller-straps
into the front load retaining eyelets in the
cargo area.

LOADING, STORAGE AND PASSENGER COMPARTMENT

573

Front fitting.

For front fitting:

With the net fitted in the front roof mount-
ings, hook the anchoring straps into the
outer eyes on the rear of the seat slide rails
- it is easier if the backrests are straight-
ened and the seats are moved forward
slightly.

Pay attention to make sure that you do not
press the seat and backrest hard against
the net when they are moved back again -
only adjust until the seat or backrest
makes contact with the net.

IMPORTANT

If a seat or backrest is pushed backwards
hard into the safety net, the net and roof
mounts may be damaged.

5. Tension the safety net with the anchoring

straps.

Removing the safety net

The safety net can be easily removed and
folded up.

1. Reduce safety net tension by pressing the

button in the anchoring strap lock and
feeding out a little of the anchoring strap
on each side.

2. Press in the catches and detach both of

the anchoring strap's hooks.

3. Undo the upper attachments and release

the net from the roof mountings.

4. Fold up the net and store it in its case.

Refit any clothing hook if required.

Related information

•

Recommendations for loading (p. 568)

•

Load retaining eyelets (p. 570)

Remove and store the parcel shelf

The parcel shelf can be removed to increase
the size of the cargo area.

Removing parcel shelf

Detach the parcel shelf's lifting eyes on
both sides.

Unhook the parcel shelf at the front edge
and remove it.

Store the removed parcel shelf in a place
where it cannot be damaged.

Related information

•

Cargo area (p. 568)

LOADING, STORAGE AND PASSENGER COMPARTMENT

* Option/accessory.

574

First aid kit

*

The first aid kit contains first aid equipment.

Store the first aid kit behind the elastic strap, if
the car is equipped with one of these.

The figure is schematic - parts may vary depending

on car model.

Related information

•

Cargo area (p. 568)

Warning triangle

Use the warning triangle to warn other road
users if the car is stationary in traffic.

Also activate the hazard warning flashers.

Storage spaces

The warning triangle is located in the compart-
ment on the inside of the tailgate.

Folding up the warning triangle

Open the hatch by first turning the knob a
quarter turn and then pulling the hatch
from its brackets in the top and bottom
edges.

Press the latch that secures the warning
triangle slightly to the right and remove
the case.

Remove the warning triangle from the
case, unfold it and put the ends together.

Fold out the warning triangle's support
legs.

Follow the regulations for the use of a warning
triangle. Position the warning triangle in a suit-
able place with regard to traffic.

Make sure that the warning triangle and case
are properly secured in their storage space
and that the hatch is fully closed after use.

Related information

•

Cargo area (p. 568)

•

Hazard warning flashers (p. 147)

MAINTENANCE AND SERVICE

576

Volvo service programme

To keep the car as safe and reliable as possi-
ble, follow the Volvo service programme as
specified in the Service and Warranty Book-
let.

Volvo recommends engaging an authorised
Volvo workshop to perform the service and
maintenance work. Volvo workshops have the
personnel, special tools and service literature
that can provide the highest quality of service.

IMPORTANT

For the Volvo warranty to apply, check and
follow the instructions in the Service and
Warranty Booklet.

Service and repair

Service the car regularly. Follow Volvo's rec-
ommended service intervals.

If inspection and repair are required then only
an authorised Volvo workshop may carry out
the work.

WARNING

Do not carry out any repairs of your own on

this vehicle. Electrical cables and/or com-

ponents that have detached must only be

rectified by an authorised workshop - an

authorised Volvo workshop is recom-

mended.

Charging cable with control unit

IMPORTANT

Do not modify the control unit in any way.

Related information

•

Car status (p. 578)

•

Book service and repair (p. 579)

•

Connection of equipment to the car's
diagnostic socket (p. 38)

•

Servicing the climate control system
(p. 584)

•

Brake system maintenance (p. 428)

•

Engine compartment overview (p. 586)

Data transfer between car and

workshop via Wi-Fi

Volvo's workshops have a specific Wi-Fi net-
work for data transfer between your car and
the workshop. Your workshop visit will be
simpler and more efficient when the transfer
of diagnostic information and software can
take place via the workshop's network.

During a workshop visit, your service techni-
cian may want to connect your car to the
workshop's network via Wi-Fi to perform
fault-tracing and software download. For this
type of communication, the car only connects
to a workshop's network. It is not possible to
connect the car to another Wi-Fi network,
such as at home, in the same way as to a
workshop's network.

Connection with the remote control
key

Connection is normally handled by the service
technician who then uses the remote control
key buttons. That's why it's important to take
a key with buttons with you for the workshop
visit. Press three times on the lock button on
the remote control key to connect the car to
the workshop's network via Wi-Fi.

When the car is connected to a Wi-Fi net-
work, the

symbol appears in the centre

display.

MAINTENANCE AND SERVICE

}}

* Option/accessory.

577

WARNING

The car must not be driven when con-

nected to the workshop's networks and

systems.

Related information

•

Managing system updates via the Down-
load Centre (p. 577)

•

Book service and repair (p. 579)

Download Center

Several of the car's systems can be updated
from the centre display with an online car

1

.

The

Download Centre

app is

started from app view in the
centre display and enables:

•

searching for and updating system soft-
ware

•

updating map data for Sensus Navigation

*

•

downloading, updating and uninstalling
apps.

Related information

•

Managing system updates via the Down-
load Centre (p. 577)

•

Downloading apps (p. 480)

•

Updating apps (p. 481)

•

Deleting apps (p. 481)

•

Internet-connected car

*

(p. 515)

•

Navigating in the centre display's views
(p. 104)

Managing system updates via the

Download Centre

Functions for online car and infotainment can
be updated via the Download Centre.
Updates can be made one at a time or all at
once.

Searching for update

If an update is available, the
message

New software

updates available See
Download Center

is shown

in the centre display's status
bar.

For system updates to be possible, the car
must be connected to the Internet

2

.

–

Go to

Download Centre

in the centre dis-

play's app view.
> If no search has been performed since

the last time the infotainment system
was started, a search is performed. No
search is performed if a software instal-
lation is in progress.

A number on

System updates

shows

how many updates are available. One
tap shows a list of the updates that can
be installed in the car.

1

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

2

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

||

MAINTENANCE AND SERVICE

* Option/accessory.

578

NOTE

Data download may affect other services
that transmit data, e.g. Internet radio. If the
effect on other services is experienced as
disruptive then the download can be inter-
rupted. Alternatively, it may be appropriate
to switch off or interrupt other services.

NOTE

An update can be interrupted when the
ignition is switched off and the car is left.

However, the update does not have to be
completed before the car is left, this is
because the update is resumed the next
time the car is used.

Update all system software

–

Select

Install all

at the bottom of the list.

If no list is desired, then the

Install all

option

can be selected at

System updates

.

Update individual system software
programs

–

Select

Install

for the software required.

Cancelling software download

–

Tap on X in the activity indicator that has
replaced

Install

at the start of the down-

load.

Note that only the download can be cancelled,
when the installation phase has started, this
cannot be cancelled.

Deactivating the background search
for software update

Automatic search for software updates is acti-
vated when the car is delivered from the fac-
tory, but this function can be deactivated.

1. Tap on

Settings

in the centre display's

top view.

2. Press

System

Download Centre

.

3. Deselect

Auto Software Update

.

Related information

•

Download Center (p. 577)

•

Internet-connected car

*

(p. 515)

•

Navigating in the centre display's views
(p. 104)

Car status

The general status of the car can be shown in
the centre display.

The

Car Status

app is started

from app view in the centre
display and has four tabs:

•

Messages

- status messages

•

Status

- checking engine oil level and

AdBlue level

3

•

TPMS

- checking the tyre pressure

•

Appointments

- appointment information

and car information

4

Related information

•

Handling a message saved from the driver
display (p. 96)

•

Checking and filling with engine oil
(p. 588)

•

Tyre pressure monitoring system

*

(p. 543)

•

Book service and repair (p. 579)

•

Sending car information to a workshop
(p. 580)

•

Navigating in the centre display's views
(p. 104)

MAINTENANCE AND SERVICE

}}

579

Book service and repair

5

This service provides a way to send a booking
request for service and workshop visit
directly in the car.

When it is time for service, and in some cases
when the car is in need of repair, a message
will appear in the driver display and at the top
of the centre display. The service date is deter-
mined by how much time has passed, hours
that the engine has been running, or distance
driven since the last service.

Before the service can be used

•

Create a Volvo ID and register it to the car.

•

Select the Volvo retailer you would like to
contact by going to www.volvocars.com
and logging in.

•

To send and receive booking information,
the car must be connected to the Inter-
net

6

.

Book a service

Fill in a booking request when so required or
when a message indicating that the car needs
a service or repair is shown.

1. Open the

Car Status

app from the app

view in the centre display.

2. Press

Appointments

.

3. Press

Request appointment

.

4. Make sure that the correct

Volvo ID

is

filled in.

5. Make sure that the desired

Workshop

is

filled in.

6. Fill in the field

Tap to write information

to the workshop

if there is anything you

would like done during the workshop visit
or any other important information to your
workshop.

7. Press

Send appointment request

.

> You will receive an appointment sug-

gestion via e-mail within a couple of
days

7

.

You will also receive the same commu-
nication via e-mail and when you go to
www.volvocars.com and log in.

In certain markets, once you have sent
the appointment request, the message
that the car needs service is extin-
guished in the driver display.

8. Tap on

Cancel request

to cancel your

request.

The booking enquiry sent from the car
includes car information that facilitates work-
shop planning.

The retailer comes back with a digital booking
proposal. Information about your dealer is also
available in the car so that you can contact
your workshop.

Accept the appointment suggestion

When the car has received an appointment
suggestion, a message will be shown at the
top of the centre display.

3

AdBlue Applies to cars with diesel engines.

4

Applies to certain markets.

5

Applies to certain markets.

6

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

7

This time frame may vary depending on market.

||

MAINTENANCE AND SERVICE

* Option/accessory.

580

1. Tap the message.

2. If the suggested booking is acceptable,

tap on

Accept

. Otherwise, tap on

Send

new proposal

or

Decline

.

For certain markets, the system reminds you
of a scheduled appointment time as it
approaches and the navigation system

8

can

also guide you to the workshop when the time
comes.

Related information

•

Car status (p. 578)

•

Sending car information to a workshop
(p. 580)

•

Navigating in the centre display's views
(p. 104)

•

Volvo ID (p. 26)

•

Internet-connected car

*

(p. 515)

Sending car information to a

workshop

9

It is possible to send information for the car
at any time, e.g. if you book a workshop
appointment and want to help your workshop
by providing them with better data so that
your visit can be planned. Sending car infor-
mation is not the same as booking a service
appointment.

1. Open the

Car Status

app from the app

view in the centre display.

2. Press

Appointments

.

3. Press

Send car data

.

> A message that vehicle data are being

sent is shown at the top of the centre
display. You can cancel data transmis-
sion by tapping the X in the activity
indicator.

The information is sent via the car's
Internet connection

10

.

This car information can be accessed by any
retailer if they have the car's identification
number (VIN

11

).

Car information content

The data sent is the last information saved (the
last time the car was running) and includes
information in the following areas:

•

service requirement

•

time since last service

•

function status

•

fluid levels

•

meter reading

•

the car's vehicle identification number
(VIN

11

)

•

the car's software version

•

the car's diagnostics data.

Related information

•

Book service and repair (p. 579)

•

Car status (p. 578)

•

Navigating in the centre display's views
(p. 104)

•

Internet-connected car

*

(p. 515)

8

Applies to Sensus Navigation

*

.

9

Applies to certain markets.

10

Data is transferred (data traffic) when using the Internet, and this may involve a cost.

11

Vehicle Identification Number.

MAINTENANCE AND SERVICE

}}

581

Raise the car

When raising the car, it is important that the
jack is fitted in the intended points on the
car's underbody.

The triangles in the plastic cover indicate the locations of the lifting points (marked in red).

||

MAINTENANCE AND SERVICE

* Option/accessory.

582

NOTE

Volvo recommends only using the jack that
belongs to the car model in question. If a
jack is selected other than the one recom-
mended by Volvo, follow the instructions
supplied with the equipment.

The normal car jack is only designed for
occasional, short-term use, such as when
changing a wheel after a puncture. If the
car is to be jacked up more often, or for a
longer time than is required just to change
a wheel, use of a garage jack is recom-
mended. In this instance, follow the
instructions for use that come with the
equipment.

WARNING

•

Apply the parking brake and set the
gear selector in Park position (

P

).

•

Chock the wheels standing on the
ground using solid wood blocks or
large stones.

•

Check that the jack is not damaged,
that the threads are thoroughly lubri-
cated and that it is free from dirt.

•

Check that the jack is resting on a firm,
level surface that is not slippery and is
not slanted.

•

The jack must be correctly attached in
the jack's bracket.

•

Never position anything between the
ground and the jack, nor between the
jack and the car's jacking point.

•

Passengers must leave the car when it
is raised on the jack.

•

If a wheel must be changed in a traf-
ficked environment, passengers must
stand in a safe place.

•

Use a jack designed for the car when
changing tyres. Use supports to secure
the car for all other work.

•

Never crawl under the car or reach
under with a part of your body when it
is raised on a jack.

WARNING

If the car is raised using a workshop jack,

this must be placed beneath one of the

four jacking points. Take care to position

the workshop jack so that the car cannot

slip off. Make sure that the jack plate is fit-

ted with a rubber guard so that the car

remains stable and is not damaged. Always

use axle stands or similar.

When not in use, the jack

*

should be stored in

its stowage space under the cargo area floor.

Read through all instructions before begin-
ning. Take out the tools needed before jacking
up the car.

1. Set up the warning triangle and activate

the hazard warning lights if, for example, a
tyre is being changed in a trafficked loca-
tion.

2. Apply the parking brake and engage gear

position

P

, or engage first gear if the car

has a manual gearbox.

3. Chock in front of and behind the wheels

that remain on the ground. Use, for exam-
ple, heavy wooden blocks or large stones.