Ford E-450 (2018 year). Manual — part 60

Note: Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.

Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.

Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.

Note: Cellular phone and SMS charges may
apply when making a report.

Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.

The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
•

Vehicle diagnostic information

•

Scheduled maintenance

•

Open recalls and Field Service Actions

•

Items noted during vehicle inspections
by an authorized dealer that still need
servicing.

You can run a vehicle health report after
your vehicle has been running a minimum
of 60 seconds. Choose one of the following
options.

To use voice commands, press the voice button and when prompted say:

Action and Description

Voice command

The system will run a vehicle health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls, other field service actions and vehicle inspection items
that still need servicing by an authorized dealer.

Vehicle Health (Report)

To use the screen, press the phone button, then scroll to:

Action and Description

Message

Press the OK button.

Vehicle Health

Select one of the following:

Press the OK button and select on or off.

Auto On?

(If Equipped)

Action and Description

Message

Select On to have SYNC automatically prompt you to run a

health report at certain mileage intervals.

*

Scroll to select between 5000, 7500 or 10000-mile intervals.
Select your desired option and press the OK button.

Report Interval

Press the OK button for SYNC to run a health report of your
vehicle's diagnostic systems and send the results to Ford
where it combines with scheduled maintenance information,
open recalls, other field service actions and vehicle inspection
items that still need servicing by an authorized dealer.

Run Report

Exit the current menu.

Return

*

You must first turn this feature on before you can select the desired mileage interval.

Vehicle Health Report Privacy Notice

When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.

SYNC Services: Traffic, Directions
& Information (TDI) (If Equipped,
United States Only)

Note: SYNC Services varies by trim level
and model year and may require a
subscription. Traffic alerts and turn-by-turn
directions available in select markets.
Message and data rates may apply. Ford
Motor Company reserves the right to change
or discontinue this product service at any
time without prior notification or incurring
any future obligation.

Note: SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See Using SYNC™ With
Your Phone (page 225).

Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.

(If Equipped)

Note: The driver is ultimately responsible
for the safe operation of the vehicle, and
therefore, must evaluate whether it is safe
to follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, place you in an
unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps
used by this system may be inaccurate
because of errors, changes in roads, traffic
conditions or driving conditions.

Note: When you connect, the service uses
GPS technology and advanced vehicle
sensors to collect your vehicle's current
location, travel direction and speed to help
provide you with the directions, traffic
reports, or business searches you request.
Further, to provide the services you request,
for continuous improvement, the service
may collect and record call details and voice
communications. For more information, see
SYNC Services Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other
information identified in the Terms and
Conditions, do not subscribe or use the
service.

SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to
give you personalized traffic reports,
precise turn-by-turn directions, business
search, news, sports, weather and more.
For a complete list of services, or to learn
more, please visit www.SYNCMyRide.com.

Connecting to SYNC Services Using Voice Commands

Press the voice button and when prompted say:

Action and Description

Voice command

This initiates an outgoing call to SYNC Services using your
paired and connected Bluetooth-enabled cellular phone.

Services

Once you connect to the service, follow the voice prompts
to request the desired service, for example traffic or directions.

Once you are connected to SYNC Services, you can also say the following:

Receive a list of available services from which to choose.

(what are my (options |
choices) | what can I say
| [available] commands)

(If Equipped)

Action and Description

Voice command

To return to the Services main menu.

Services

Receive system help.

help

You can say any of the voice commands that appear within open and close brackets that
are separated by |. For example, where (options | choices) appears you say either; options
or choices.

You must say any of the voice commands that appear outside of open and close brackets.
For example, where; what are my (options | choices) appears, you must say; what are
my, followed by either, options or choices.

You do not need to say words that appear within square brackets. For example, for where
(what can I say [available] commands) appears, you can say, what can I say commands.

Connecting to SYNC Services Using the Phone Menu

Press the phone button, then scroll to:

Action and Description

Message

Press the OK button.

SYNC Apps

Services

1.

Press the OK button. The display indicates the system is
connecting.

2. Press the OK button again. SYNC initiates the call to the

Services portal.

3. Once you connect to the service, follow the prompts to

request the desired service, for example traffic or direc-
tions.

(If Equipped)