Ford E-450 (2018 year). Manual — part 57

Action and Description

Message

1.

Press the phone button.

2. Access the desired contact through SYNC or use voice commands

to place the second call. Once actively in the second call, press
MENU.

3. Scroll to Join Calls, and press the OK button. Wait until the following

message appears.

Press the OK button.

JOIN CALLS

Enter tones such as numbers for passwords. Scroll until the desired
number appears in the display, then press OK; a tone sounds as
confirmation. Repeat as necessary.

ENTER TONES

To access your phonebook contacts.

PHONEBOOK

1.

Press the OK button to select, and then scroll through your
phonebook contacts.

2. Press the OK button again when the desired selection appears in

the display.

3. Press the phone button to call the contact.

To access your call history log.

CALL HISTORY

1.

Press the OK button to select, then scroll through your call history
options (incoming, outgoing or missed).

2. Press the OK button when the desired selection appears in the

display.

3. Press the phone button to call the selection.

Exit the current menu.

RETURN

Accessing Features Through the
Phone Menu

The phone menu allows you to redial a
number, access your call history and
phonebook and sends text messages as
well as access cell phone and system
settings. You can also access advanced
features, for example 911 Assist, Vehicle
Health Report and SYNC Services.

(If Equipped)

Press the phone button to enter the Phone Menu, then scroll to:

Action and Description

Message

Press the OK button to redial the last number called.

PHONE REDIAL

Press the OK button again to confirm.

Access any previously dialed, received or missed calls after you

connect your Bluetooth-enabled cell phone to SYNC.

1

PHONE REDIAL

Press the OK button then select one of the following and press the
OK button again to confirm.

INCOMING

OUTGOING

MISSED

The system attempts to automatically re-download your phonebook
and call history each time your cell phone connects to SYNC (if the
auto download feature is on and your Bluetooth-enabled cell phone
supports this feature).

To browse your phonebook select:

PHONEBOOK

Press OK. Scroll down or up to the

desired name and press OK.

BROWSE

In addition to the Phonebook entry

name, the phone number label (Work,

Cell, Home or Other) shows on the

display. If there are multiple phone

number entries for a particular Phone-
book name, you can scroll through the

different phone labels at this time.

Once you have the desired phone label

on the screen press OK. The phone

number that is stored under the

selected label will be shown on the

display. Press OK to dial this number.

To search for a contact in your phone book select:

Press OK.

SEARCH

Scroll down until you see the first letter

of your phonebook entry. Press OK.

Scroll down until you see the second

letter of your desired phonebook entry.

Press OK.

(If Equipped)

Action and Description

Message

Repeat entering letters to narrow your

search. When you are satisfied with

your entry press the right arrow key on

the bezel.

SYNC will jump to the phonebook

contact name that matches your entry.

Press OK.

In addition to the Phonebook entry

name, the phone number label (Work,

Cell, Home or Other) shows on the

display. If there are multiple phone

number entries for a particular Phone-
book name, you can scroll through the

different phone labels at this time.

Once you have the desired phone label

on the screen press OK.

The phone number that is stored under
the selected label will be shown on the

display. Press OK to dial this number.

Press the OK button to send, download, read and delete text

messages.

1

TEXT MESSAGE

View your cell phone's status, set ring tones, select your message
notification, change phonebook entries and automatically download

your cell phone content among other features.

1

PHONE SETNGS

Access the SYNC Services portal where you can request various

types of information, for example traffic reports and directions.

3

SYNC Services

Automatically place an emergency call to a 911 operator following

a crash.

4

911 Assist

Create and receive a diagnostic report card on your vehicle.

3

Vehicle Health

Interact with SYNC-capable mobile applications on your smart-
phone.

APPLICATIONS

(If Equipped)

Action and Description

Message

Access Bluetooth Devices menu listings and advanced menu listings.

SYS SETTINGS

Press the OK button to exit the phone menu.

EXIT MENU

1

This is a cell phone-dependent feature.

2

This is a cell phone-dependent and speed-dependent feature.

3

This is an optional feature and available in the United States only.

4

This is an optional feature and available in the United States and Canada only.

Text Messaging

Note: This is a cell phone-dependent
feature.

SYNC allows you to receive, send,
download and delete text messages. The
system can also read incoming text
messages to you so that you do not have
to take your eyes off the road.

Receiving a Text Message

Note: This is a cell phone-dependent
feature. Your cell phone must support
downloading text messages using Bluetooth
to receive incoming text messages.

Note: Forwarding a text message is a
speed-dependent feature. It is only available
when your vehicle is traveling at 3 mph (5
km/h) or less.

Note: Only one recipient is allowed per text
message.

When a new text message arrives, an
audible tone sounds and the information
display indicates you have a new message.

Following the notification you can do
any of the following:

Do nothing to have the message go into
your text message inbox.

To have SYNC read you the message using voice commands, press the voice
button and when prompted say:

Action and Description

Voice Command

SYNC will read the most recent text message to you.

Read Message | Read
Text Message | Text
Message

To open the test message, press OK to
receive and open the text message. Press
OK again and SYNC reads your message
aloud as you are not able to view the
message. You can then also choose
whether you’d like to reply or forward the
message.

(If Equipped)