Ford E-150 (2012 year). Manual — part 77

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)

You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
• Rental reimbursement
• Coverage for certain maintenance and wear items
• Protection against repair costs after your New Vehicle Limited

Warranty Coverage expires

• Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.

When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.

For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.

Note: Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.

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GENERAL MAINTENANCE INFORMATION

Why maintain your vehicle?

This guide describes the scheduled maintenance required for your vehicle.
Carefully following this schedule helps protect against major repair
expenses resulting from neglect or inadequate maintenance and may also
help to increase the value of your vehicle when you sell or trade it.

It is your responsibility to see that all scheduled maintenance is performed
and that the materials used meet Ford engineering specifications as
identified in the Maintenance and Specifications chapter. Failure to
perform scheduled maintenance specific in this guide will invalidate
warranty coverage on parts affected by the lack of maintenance. Be sure
receipts for completed maintenance are kept with the vehicle and
confirmation of the work performed is always recorded in this guide.

Your dealer has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. They are committed to meeting
your service needs and to assuring your continuing satisfaction.

Protecting your investment

Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.

Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s important
to rely upon your dealership to properly diagnose and repair your vehicle.

Ford Motor Company has recommended maintenance intervals for various
parts and component systems based upon engineering testing. Ford Motor
Company relies upon this testing to determine the most appropriate
mileage for replacement of oils and fluids to protect your vehicle at the
lowest overall cost to you and recommends against maintenance
schedules that deviate from the scheduled maintenance information.

Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraft

威 or Ford-authorized remanufactured

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Chemicals or additives not approved by Ford are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.

Oils, fluids and flushing

In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.

Genuine Ford parts and service

When planning your maintenance services, consider your dealership for
all your vehicle’s needs.

There are a lot of reasons why visiting your dealership for all your
service needs is a great way to help keep your vehicle running great.

Convenience

Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?

Factory-trained technicians

Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.

Genuine Ford and Motorcraft

姞 replacement parts

Dealerships stock Ford and Motorcraft

威 branded replacement parts.

These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.

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Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire rotations
to repairs like brake service, check out the value your dealers can offer.

Owner checks and services
Certain basic maintenance checks and inspections should be performed by
the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.

Engine oil/coolant change intervals

Engine oil

6 months or 7,500 miles (12,000 km)
(whichever comes first)

Engine coolant, initial
change

6 years or 105,000 miles (168,000 km)
(whichever comes first)

Engine coolant, after
initial change

Every 3 years or 45,000 miles (72,000 km)

Check every month

Engine oil level

Function of all interior and exterior lights

Tires for wear and proper pressure, including spare

Windshield washer fluid level

Check every six months

Battery connections; clean if necessary

Body and door drain holes for obstructions; clean if necessary

Cooling system fluid level and coolant strength

Door weatherstrips for wear; lubricate if necessary

Hinges/latches/outside locks for proper operation; lubricate if necessary

Parking brake for proper operation

Safety belts and seat latches for wear and function

Safety warning lamps (brake, ABS, airbag, safety belt) for operation

Washer spray/wiper operation; clean or replace blades as necessary

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