Ford F-450 (2022 year). Manual in english — page 36

Navigation Settings

View information about your current location.

Where Am I?

Cancel route guidance.

Cancel Route

View the entire current route on the map.

View Route

View an alternative route compared to your current one.

Detour

Change the order or remove waypoints.

Edit Waypoints

The system determines the order of waypoints for you.

Optimize Order

Go to the next screen and start the new route.

Adjusting the Guidance Prompt
Volume

Turn the volume control when a guidance
prompt plays to adjust the volume.

Note:

If you have inadvertently adjusted

the volume to zero, press the turn indicator
button to play the last voice prompt and
then adjust the volume to the desired level.

Muting Guidance Prompts

Select the mute option on the
screen to mute guidance
prompts.

Note:

The system mutes the next and all

future guidance prompts.

Adding Waypoints

You can add a waypoint to a navigation
route as a destination along your route.
You can add up to five waypoints.

Select the search option on the map.

2. Set a destination.

3. Select

Add Waypoint

4. Select

Canceling Route Guidance

Select the route guidance menu
option on the active guidance
screen.

Select

Cancel Route

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Note:

The route guidance menu option is

always in the bottom right-hand corner of
the main map.

cityseeker

(If Equipped)

Note:

cityseeker point of interest (POI)

information is limited to approximately 1,110
cities (1,049 in the United States, 36 in
Canada and 15 in Mexico).

578

SYNC™ 3

(If Equipped)

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cityseeker, when available, is a service that
provides more information about certain
points of interest such as restaurants,
hotels and attractions.

When you have selected a point of interest,
the location and information appear, such
as address, phone number and a star
rating.

Press

More Information

to see a photo,

a review, a list of services and facilities, the
average room or meal price and the web
address. This screen displays the point of
interest icons.

For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.

For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:

•

Restaurant

•

Business center

•

Handicap facilities

•

Laundry

•

Refrigerator

•

24 hour room service

•

Fitness center

•

Internet access

•

Pool

•

Wi-Fi

Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.

SiriusXM Traffic and Travel Link

(If

Equipped)

SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores.

The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.

Michelin Travel Guide

(If Equipped)

The Michelin travel guide is a service which
provides additional information about
certain places of interest, for example
restaurants, hotels and tourist sites. Points
of interest that have Michelin travel guide
information display a button to show you
more information. Push the button to see
the additional information. If you have
paired your phone with the system, you
can press the phone button to directly
establish a call with the selected point of
interest.

579

SYNC™ 3

(If Equipped)

Navigation Map Accuracy and
Updates

HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to www.here.com. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.

The navigation system map data may
contain inaccurate or incomplete
information due to the passage of time,
changing circumstances, sources used and
the nature of collecting comprehensive
geographic data, any of which may lead to
incorrect results. Inaccurate speed limit
information, turn restrictions and other
road attributes may affect the determined
route and associated guidance

Annual navigation map updates are
available for purchase through your
dealership. Depending on your purchase
agreement, you might be eligible for free
Map update. You can choose to download
the Map data update onto a USB, order a
USB, or use Wi-Fi to deliver automatic
updates. To update your Map data over
Wi-Fi, your vehicle must be connected to
a Wi-Fi access point. Map Data files are
large, so it is highly recommended to
perform the update when free Wi-Fi is
available otherwise high data rates may
apply. For USB updates, free map update
eligibility, and other details, contact
dealers at 1-866-462-8837 in the United
States and Canada or 01-800-557-5539
in Mexico or visit our local website for more
information.

APPS

The system allows you interact with select
mobile apps while keeping your eyes on
the road. Voice commands, your steering
wheel buttons, or a quick tap on your
touchscreen give you advanced control of
compatible mobile apps. You can also
stream your favorite music or podcasts,
share your time of arrival with friends, and
keep connected safely.

When you start an app through the system
for the first time, you could be asked to
grant certain permissions. You can review
and change the permissions that you have
granted at any time when your vehicle is
not moving. We recommend that you
check your data plan before using your
apps through the system. Using them
could result in additional charges. We also
recommend that you check the app
provider's terms and conditions and
privacy policy before using their app. Make
sure that you have an active account for
apps that you want to use through the
system. Some apps will work with no
setup. Others require you to configure
some personal settings before you can use
them.

Note:

For more information about available

apps, visit catalog.ford.com.

Using Apps on an iOS Device

Select the apps option on the
feature bar.

If your device is connected via USB,
switch Apple CarPlay off. See

2. Connect your device to a USB port or

pair and connect using Bluetooth.

3. If prompted to enable CarPlay, select

Disable

4. Start the apps on your device that you

want to use through SYNC.

580

SYNC™ 3

(If Equipped)

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

5. Select the app that you want to use on

the touchscreen.

Note:

Connect your device to a USB port if

you want to use a navigation app. When
using a navigation app, keep your device
unlocked and the app open.

Using Apps on an Android Device

Select the apps option on the
feature bar.

If your device is connected via USB,
switch Android Auto off. See

2. Pair your device. See

3. Start the apps on your device that you

want to use through SYNC.

Note:

If you close the apps on your device,

you will not be able to use them through the
system.

4. Select

Find Mobile Apps

Note:

The system searches and connects

to compatible apps that are running on your
device.

5. Select the app that you want to use on

the touchscreen.

Note:

Mobile Apps on your device use the

USB port to establish a connection with
SYNC. Some devices may lose the ability to
play music over USB when Mobile Apps are
enabled.

Using Mobile Navigation on an
Android Device

Connect your device to a USB port.

2. Switch Android Auto off. See

3. Switch on

Enable Mobile Apps via

USB

in the Mobile Apps Settings tile.

4. Select the apps option on the feature

bar.

5. Select the navigation app that you

want to use on the touchscreen.

Note:

When using a navigation app, keep

your device unlocked and the app open.

SiriusXM Traffic and Travel Link

(If

Equipped)

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

Note:

SiriusXM Traffic and Travel Link may

not be available in all markets.

Note:

In order to use SiriusXM Traffic and

Travel Link, your vehicle must have
navigation.

Note:

A paid subscription is required to

access and use these features. Go to
www.siriusxm.com/travellink for more
information.

Note:

Visit www.siriusxm.com/traffic and

click on Coverage map and details for a
complete listing of all traffic areas covered
by SiriusXM Traffic and Travel Link.

Note:

Neither Sirius nor Ford is responsible

for any errors or inaccuracies in the SiriusXM
Traffic and Travel Link services or its use in
vehicles.

581

SYNC™ 3

(If Equipped)

When you subscribe to SiriusXM Traffic
and Travel Link, it can help you locate the
best gas prices, find movie listings, get

current traffic alerts, view the current
weather map, get accurate ski conditions
and see scores to current sports games.

Action and Description

Menu Item

Touch these buttons to identify traffic incidents on your route,
near your vehicle’s current location or near any of your favorite
places, if programmed.

Traffic on Route

Traffic Nearby

Touch this button to view fuel prices at stations close to your
vehicle’s location or on an active navigation route.

Fuel Prices

Touch this button to view nearby movie theaters and their
show times, if available.

Movie Listings

Touch this button to view the nearby weather, current weather,
or the five-day forecast for the chosen area.

Weather

Select to see the weather map,
which can show storms, radar
information, charts and winds.

Map

Select to choose from a listing of
weather locations.

Area

Touch this button to view scores and schedules from a variety
of sports. You can also save up to 10 favorite teams for easier
access. The score automatically refreshes when a game is in
progress.

Sports Info

Touch this button to view ski conditions for a specific area.

Ski Conditions

SETTINGS

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Press the button to enter the
settings menu.

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Once you select a tile, press the
button next to a menu item to
view an explanation of the

feature or setting.

Sound

Select this tile to adjust the sound settings.

Clock

Select this tile to adjust the clock settings.

Bluetooth®

Select this tile to switch

Bluetooth®

and off and adjust the settings.

Phone

Select this tile to connect, disconnect, and
manage the connected device settings.

Audio

Select this tile to adjust the audio settings.

582

SYNC™ 3

(If Equipped)

Driver Assist

(If Equipped)

Select this tile to adjust Driver Assist
features like Parking Aids, Lane Keeping
System, Pedestrian Detection, and
Auto-Start-Stop.

Vehicle

Select this tile to adjust vehicle settings
like windows, alarm, lighting, and MyKey
settings.

FordPass

(If Equipped)

Select this tile to adjust the FordPass
settings

General

Select this tile to adjust settings like
language, measurement units, or to reset
the system.

911 Assist

(If Equipped)

Select this tile to switch 911 Assist on and
off.

Automatic Updates

Select this tile to adjust the automatic
update settings.

Mobile Apps

Select this tile to adjust permissions,
enable, disable, and update mobile apps.

Display

Select this tile to adjust display settings
like brightness and auto dim.

Charge Settings

(If Equipped)

Select this tile to adjust the electric vehicle
charge settings.

Voice Control

Select this tile to adjust voice control
settings like command confirmations and
displayed lists.

Navigation

(If Equipped)

Select this tile to adjust navigation settings
like map preferences and route guidance.

Seats

(If Equipped)

Select this tile to adjust the lumbar
function and massage function of your
multi contour seats.

Message Center

(If Equipped)

Select this tile to view vehicle messages.

Personal Profiles

(If Equipped)

Select this tile to adjust recalled memory
features when using personal profiles.

Valet Mode

(If Equipped)

Select this tile to enable and disable valet
mode.

Ambient Lighting

(If Equipped)

Select this tile to change the color or
intensity of the interior lighting.

583

SYNC™ 3

(If Equipped)

SYNC™ 3 TROUBLESHOOTING

Voice Recognition

Possible Cause and Resolution

Symptom

The system does not under-
stand what I am saying.

–

You might not be using supported voice commands.
•

See

Using Voice Recognition

(page 554).

•

For a complete list of voice commands, refer to our
website.

–

You might be speaking too soon.
•

Wait for the voice prompt before you speak.

The system does not under-
stand the name of a track or
artist.

–

Device limitation.

Bluetooth®

does not support voice

commands.
•

Connect your device to a USB port.

•

If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.

–

You might not be using supported voice commands.
•

See

Using Voice Recognition

(page 554).

•

For a complete list of voice commands, refer to our
website.

–

You might not be saying the name exactly as it appears
on your device.
•

Say the name of the track or artist exactly as it
appears on your device. Spell out any abbreviations
in the name.

–

The name contains special characters, for example *,
- or +.
•

Rename the files on your device or use the touch-
screen to select and play the track.

The system does not under-
stand the name of a contact
in the phonebook on my
device and calls the wrong
contact.

–

You might not be saying the name exactly as it appears
on your device.
•

Say the first and last name of the contact exactly
as it appears on your device. Spell out any abbrevi-
ations in the name.

–

The name contains special characters, for example *,
- or +.
•

Rename the contact on your device or use the
touchscreen to select and call the contact.

584

SYNC™ 3

(If Equipped)

Possible Cause and Resolution

Symptom

–

You might not be saying the name exactly as it appears
on your device.
•

Say the first and last name of the contact exactly
as it appears on your device. The system applies
phonetic pronunciation rules of the selected
language to the names of contacts in the phone-
book on your device. Select the name of the
contact on the touchscreen and use the Hear it
option to get an idea of how the system expects
you to pronounce it.

The system does not under-
stand certain names of
contacts in the phonebook
on my device.

–

Device limitation.
•

The system uses text-to-speech technology and
uses a synthetically generated voice rather than
pre-recorded human voice.

The system voice prompts
and the pronunciation of
some words do not seem to
be very accurate.

USB and

Bluetooth®

Audio

Possible Cause and Resolution

Symptom

I cannot connect my device. –

Device malfunction.
•

Disconnect your device. Switch your device off and
on to reset it and try again.

–

Cable connection issue.
•

Correctly connect the cable to your device and the
vehicle USB port.

–

Incompatible cable.
•

Use the cable recommended by the manufacturer
of your device.

585

SYNC™ 3

(If Equipped)

Possible Cause and Resolution

Symptom

–

Incorrect device settings.
•

Make sure that your device does not have an auto-
install program or active security settings.

•

Check that your device is not set only to charge.

–

Device lock screen enabled.
•

Unlock your device before connecting it.

The system does not recog-
nize my device.

–

Device limitation.
•

Do not leave your device in your vehicle during very
hot or very cold weather conditions.

–

Cable connection issue.
•

Correctly connect the cable to your device and the
vehicle USB port.

–

Incompatible cable.
•

Use the cable recommended by the manufacturer
of your device.

The system does not under-
stand the name of a track or
artist.

–

Device limitation.

Bluetooth®

does not support voice

commands.
•

Connect your device to a USB port.

•

If you have an iOS device, press and hold the voice
control button on the steering wheel to use Siri to
play specific tracks.

I cannot stream audio from
my

Bluetooth®

device.

–

Incompatible device.
•

Check the compatibility of your device on our
website.

–

Device not connected.
•

Pair your device. See

–

Media player not running.
•

Start the media player on your device.

The system does not recog-
nize the music on my device.

–

Missing or incorrect audio file metadata, for example
artist, song title, album or genre.
•

Repair the files on your device.

–

Corrupt files.
•

Repair the files on your device.

586

SYNC™ 3

(If Equipped)

Possible Cause and Resolution

Symptom

–

Use a device that contains files that are not copy-
right protected.

–

Unsupported file format.
•

Repair or convert the files to a supported format.
See

Entertainment

(page 560).

–

Device indexing required.
•

Re-index your device. See

–

Device lock screen enabled.
•

Unlock your device before connecting it.

Sometimes I cannot hear a
track playing on my device.

–

Device malfunction.
•

Disconnect your device. Switch your device off and
on to reset it and try again.

When I disconnect my iOS
device the audio volume is
set to maximum.

–

Device limitation.
•

Turn the volume down on your device.

If the system does not play the tracks on your USB device
in the correct order, the following information could help:

The system does not play
the tracks on my USB drive
in the correct order.

–

If you are selecting USB as the audio source when the
system is still indexing, SYNC plays tracks sorted
alphabetically by file name in the root directory.

–

If you are selecting USB as the audio source after the
system has finished indexing, SYNC plays all tracks
sorted alphabetically by the title in the ID3 tag
regardless of where they are located. SYNC uses the
file name if the title in the ID3 tag does not exist.

–

If you are selecting the option to play all tracks from
the browsing menu, SYNC plays all tracks sorted
alphabetically by the title in the ID3 tag regardless of
where they are located. SYNC uses the file name if the
title in the ID3 tag does not exist.

–

If you are selecting a track when using the explore
device option, SYNC plays tracks sorted alphabetically
by file name in the folder you have selected. SYNC
then plays all tracks in any subfolders in the folder you
have selected.

587

SYNC™ 3

(If Equipped)

Phone

Possible Cause and Resolution

Symptom

During a call, I can hear
excessive background noise.

–

Incorrect cell phone settings.
•

Check and adjust the audio settings on your cell
phone. Refer to your cell phone's user manual.

–

Cell phone malfunction.
•

Switch your cell phone on and off, and vehicle

Bluetooth®

on and off and try again.

–

Cell phone microphone muted.
•

Unmute your cell phone microphone.

During a call, I can hear the
other person but they
cannot hear me.

During a call, I cannot hear
the other person and they
cannot hear me.

–

System restart required.
•

Switch the ignition off and open the door. Close
the door and lock the vehicle. Wait until the
touchscreen is off and any illuminated USB ports
are not illuminated. Unlock the vehicle, switch the
ignition on and try again.

I cannot download a phone-
book.

–

Incompatible cell phone.
•

Check the compatibility of your cell phone on our
website.

–

Incorrect cell phone settings.
•

Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.

–

Incorrect system settings.
•

Switch automatic phonebook download on. See

–

Cell phone malfunction.
•

Switch your cell phone off and on to reset it and
try again.

588

SYNC™ 3

(If Equipped)

Possible Cause and Resolution

Symptom

–

Incorrect cell phone settings.
•

Allow the system to retrieve contacts from your
cell phone. Refer to your cell phone's user manual.

•

Check the location of the missing contacts on your
cell phone. If they are stored on the SIM card, move
them to the cell phone memory.

–

Incorrect system settings.
•

Switch automatic phonebook download on. See

A message displays
suggesting that my phone-
book has downloaded but it
is empty or it has missing
contacts.

–

Incompatible cell phone.
•

Check the compatibility of your cell phone on our
website.

–

Cell phone malfunction.
•

Switch your cell phone off and on to reset it and
try again.

•

Install the latest cell phone firmware.

•

Delete your device from the system and delete
SYNC from your device and try again.

•

Switch automatic phonebook download off. See

I cannot connect my cell
phone.

Text messaging does not
work.

–

You might not have switched on text message notific-
ations.
•

Switch text message notifications on. See