Ford F-450 (2022 year). Manual in english — page 33

DIGITAL RADIO INDICATORS

HD Radio Indicator

The indicator appears when HD Radio is
on and you tune to a station broadcasting
HD Radio technology.

E142616

The color of the indicator changes to
indicate the system status.

Gray indicates the system is acquiring a
digital station.

Orange indicates digital audio is playing.

Multicast Indicator

The multicast indicator appears if the
current station is broadcasting multiple
digital broadcasts. The highlighted
numbers indicate additional digital
channels available.

Note:

For stations that have more than one

HD multicast, the HD indicator and radio
text appears as a button. Press the button
to cycle through all of the HD stations on
that specific frequency.

SATELLITE RADIO

WHAT IS SATELLITE RADIO

Your factory-installed SiriusXM radio
system includes a limited subscription
term, which begins on the date of sale or
lease of your vehicle. See an authorized
dealer for availability.

For additional information about extended
subscription terms, visit

www.SiriusXM.com

in the United States,

www.SiriusXM.ca

in

Canada, or call SiriusXM at
1-888-539-7474.

Note:

SiriusXM reserves the unrestricted

right to change, rearrange, add or delete
programming including canceling, moving
or adding particular channels, and its prices,
at any time, with or without notice to you.
Neither SiriusXM and its affiliates nor Ford
Motor Company and its affiliates will be
liable to you or any third party for any such
modification, suspension or termination.

SATELLITE RADIO LIMITATIONS

For optimal reception performance, keep
the antenna clear of snow and ice build-up
and keep luggage and other material as
far away from the antenna as possible.
Placing luggage over the antenna may
reduce performance.

Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking
garages, dense tree foliage and
thunderstorms can interfere with your
reception.

When you pass a ground-based
broadcast-repeating tower, a stronger
signal may overtake a weaker one and
could result in the audio system muting.
Your display could show an error message
to indicate the interference.

LOCATING THE SATELLITE RADIO
IDENTIFICATION NUMBER

1.

Select SiriusXM as the audio source.

2. Tune to channel 0.

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Audio System - Vehicles With: SYNC 4

SELECTING A CHANNEL

Manually Selecting a Channel

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Press the button to find the
previous or next available radio
channel.

Linear Tuner

The linear tuner is displayed when
manually selecting a channel. You can
swipe left or right on the linear tuner
carousel to navigate through the channel
list. Tap on a channel title to listen to it.

Using Direct Tune

1.

Press the channel up or down button
to open the linear tuner screen.

2. Press

Direct Tune

to open the number

pad.

3. Enter the channel you prefer.

Using Browse

1.

Press

Browse

.

2. Select a channel.

SATELLITE RADIO SETTINGS

Subscription

Your subscription status is displayed. You
can subscribe or manage your subscription
directly from the touchscreen.

Listener Add/Switch

You can create up to five listener profiles
per SiriusXM account. Each listener profile
can be personalized with a name and
profile image.

Note:

Requires a trial or active subscription

to use.

Note:

A default profile is available when no

listener profiles are created.

SiriusXM Favorites

SiriusXM Favorites are shown for the active
listener profile. While you are listening to
SiriusXM, you can save favorites by:

Tapping the currently tuned channel
or show logo on the SiriusXM audio
screen. A favorite icon appears next to
the logo when it is saved as a favorite.

Tuning to a channel or show you want
to save as a favorite. Navigate to the
SiriusXM Favorites screen and press
the Add Current button. The currently
tuned channel or show is saved as a
favorite.

Saving a radio preset. This saves the
currently tuned SiriusXM channel or
show as a favorite.

Note:

Requires a trial or active subscription

to use.

Listening History

Listening history is a list of recently listened
to SiriusXM content and is shown for the
active listener profile. You can view,
manage and reset the listening history
using the controls on the touchscreen.

Note:

Requires a trial or active subscription

to use.

Listener Settings

Listener settings apply to the active
listener profile.

Note:

Requires a trial or active subscription

to use.

Note:

A default profile is available when no

listener profiles are created.

530

Audio System - Vehicles With: SYNC 4

Help and Support

You can contact SiriusXM Customer Care

directly from SYNC and view information
required to manage your SiriusXM account.

531

Audio System - Vehicles With: SYNC 4

AUDIO SYSTEM – TROUBLESHOOTING

AUDIO SYSTEM – INFORMATION MESSAGES

Satellite Radio Troubleshooting

Recommended Action

Potential Effects

Error Message

Internet connectivity is

turned off. See

Connected

Vehicle

(page 498).

Internet streaming and On

Demand shows are unavail-

able and some SiriusXM

features are disabled.

Connectivity Disabled

SYNC will attempt to

connect. See

Satellite

Radio Limitations

(page

529). Switch to a satellite
connection for the current

channel if the option is

available.

Audio system may mute.

"Switch to Satellite" button

may be displayed on the

SiriusXM audio screen if the
channel is also available via

satellite.

No Internet

Antenna may be obstructed
or satellite reception is weak
in your location. See

Satel-

lite Radio Limitations

(page 529). Switch to an

internet connection for the

current channel if the option

is available.

Audio system may mute.

“Switch to Internet” button

may be displayed on the

SiriusXM audio screen if the
channel is also available via

streaming.

No Satellite Signal

Allow some time for audio

to load or tune to a different

channel.

Audio system may mute

while audio attempts to

load.

Slow Network Connection

A temporary update may be
in progress. Allow some time
before retrying to tune to the
channel. If issue persists, the

channel may no longer be

available.

Audio system may mute.

Radio may tune to a

different channel.

Channel Unavailable

A temporary update may be
in progress. Allow some time

before retrying to play the

episode. If issue persists, the

episode may no longer be

available.

Audio system may mute.

Radio may tune to a

different channel.

Episode Unavailable

532

Audio System - Vehicles With: SYNC 4

Retry action after some time

or tune to a different

channel.

Audio system may mute.

Radio may tune to a

different channel.

Something went wrong

Your subscription has

expired or you have not yet

subscribed for access to the

listed content. Navigate to

Subscription under the

Satellite Radio Settings

menu. If you have an active

subscription which includes
the listed channel or content

and you see this error, you

may need to refresh your

radio. To refresh your Siri-

usXM radio, visit www.siri-

usxm.com/refresh in the US,

or www.siriusxm.ca/refresh

in Canada.

You may need to provide

your SiriusXM Radio identific-

ation number. See

Locating the Satellite

Radio Identification

Number

(page 529).

Cannot listen to selected

content. Content may

appear grayed out and some

features may be disabled.

Subscribe to Listen

533

Audio System - Vehicles With: SYNC 4

Your subscription does not

include access to the listed

content. You may need to

upgrade your subscription.

Navigate to Subscription

under the Satellite Radio

Settings menu. If you have

an active subscription which

includes the listed channel

or content and you see this

error, you may need to

refresh your radio. To refresh

your SiriusXM radio, visit

www.siriusxm.com/refresh

in the US, or www.siri-

usxm.ca/refresh in Canada.

You may need to provide

your SiriusXM Radio identific-

ation number. See

Locating the Satellite

Radio Identification

Number

(page 529).

Cannot listen to selected

content. Content may

appear grayed out and some

features may be disabled.

Upgrade to Listen

Content is not available in

your location or SiriusXM is

unable to determine your

location. Tuning to a

different channel may

resolve the issue.

Audio may mute. “Not avail-

able in your location” or

“Unable to determine your

location” may be displayed.

Location Restricted Content

The Block Explicit Content

filter is turned on. Navigate

to Listener Settings under

the Satellite Radio Settings

menu to access the Block

Explicit Content filter.

Navigate to Listener

Settings. See

Satellite

Radio Settings

(page 530).

Audio may mute. Radio may

tune to a different channel.

Channel Blocked

If issue persists, you may

need to visit an authorized

dealer for service.

Audio may mute. Access to

SiriusXM features may be

unavailable.

Antenna Problem or Hard-

ware Problem

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Audio System - Vehicles With: SYNC 4

Allow SiriusXM some time

to complete updating.

Audio may mute.

SiriusXM Updating...

No action necessary. If

loading time is longer than

usual, See

Satellite Radio

Limitations

(page 529).

Audio may mute. Content

may be temporarily unavail-

able while loading.

Loading...

No action necessary. Allow

SiriusXM some time to finish

loading.

Audio may mute. Content

and controls may be

temporarily unavailable.

SiriusXM Loading...

IDENTIFYING THE AUDIO UNIT

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Depending on your vehicle options, the
controls may look different from what you
see here.

535

Audio System - Vehicles With: SYNC 4

GENERAL INFORMATION

SYNC is an in-vehicle communications
system that works with your Bluetooth
enabled cellular phone and portable media
player. This allows you to:

Make and receive calls.

Access and play music from your
portable music player.

Use 911 Assist or Emergency Assistance
and applications via SYNC AppLink.

*

Access phonebook contacts and music
using voice commands.

Stream music from your connected
phone.

Text message.

Use the advanced voice recognition
system.

Charge your USB device (if your device
supports this).

*

These features are not available in all

markets and may require activation.
Available AppLink enabled apps vary by
market.

Make sure that you review your device's
manual before using it with SYNC.

Support

SYNC support is available at your regional
Ford website. See

SYNC™

Troubleshooting

(page 542).

SYNC Owner Account

Why do I need a SYNC owner account?

Essential for keeping up with the latest
software downloads available for
SYNC.

Access to customer support for any
questions you may have.

Driving Restrictions

For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).

Safety Information

WARNING:

Driving while distracted

can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.

When using SYNC:

Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.

Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.

Do not attempt to service or repair the
system. See an authorized dealer.

Privacy Information

When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages

536

SYNC™

(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.

The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when you connect the cellular phone or
media player. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.

No one can access system data without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a

court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the section on 911 Assist.
See

SYNC™ Applications and Services

(page 540).

USING VOICE RECOGNITION

This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is around you.

Initiating a Voice Session

E142599

Press the voice button. A list of
available voice commands
appears in the display.

Global Voice Commands

These voice commands are always
available. You can say them at any time.

Global voice commands

Gives you available commands you can use
on the current screen.

Help

Gives you a list of possible voice
commands.

List of Commands

This command ends the voice session. You
can also cancel a session by pressing seek
up, seek down, or holding the voice button
for two or more seconds.

Cancel

537

SYNC™

Helpful Hints

Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.

Before giving a voice command, wait
for the system announcement to finish,
followed by a single tone. Any
command spoken before this does not
register with the system.

Speak naturally, without long pauses
between words.

You can interrupt the system at any
time while it is speaking by pressing the
voice button. You can cancel a voice
session by pressing and holding the
voice button.

System Interaction and Feedback

The system provides feedback through
audible tones, prompts, questions and
spoken confirmations depending on the
situation and the chosen level of
interaction. You can customize the voice
recognition system to provide more or less
instruction and feedback.

The default setting is to a higher level of
interaction in order to help you learn to use
the system. You can change these settings
at any time.

Adjusting the Interaction Level

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Press the voice button. When
prompted, say:

Action and Description

Voice Command

Provides more detailed interaction and
guidance. (Recommended for first time
users.)

Interaction Mode Standard

Provides less audible interaction and guid-
ance.

Interaction Mode Advanced

Phone Confirmation

Using phone confirmations the system
asks you to verify before placing any calls.

To adjust this setting press the voice button, when prompted say:

Action and Description

Voice Command

When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.

Phone Confirmation Off

The system will make a best guess; you
may still occasionally be asked to confirm
settings.

Phone Confirmation On

538

SYNC™

USING SYNC™ WITH YOUR
PHONE

Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:

Answering an incoming call.

Ending a call.

Dialing a number.

Redialing.

Call waiting notification.

Caller identification.

Other features, such as text messaging
using

Bluetooth®

and automatic

phonebook download, are
phone-dependent features.

Pairing a Phone

Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls.

Note:

Make sure to switch on the ignition

and the radio. Shift the transmission into
park (P) for automatic transmission or
neutral (N) for manual transmission.

Using the Audio System

Note:

To scroll through the menus, press

the up and down arrows on your audio
system.

1.

Make sure to switch on your phone's

Bluetooth®

feature before starting the

search. See your device's manual if
necessary.

2. Press the

Settings

button.

3. Select Bluetooth from the menu.

4. Press the

OK

button.

5. Select the option to add. This starts

the pairing process.

6. When a message to begin pairing

appears in the center display, search
for SYNC on your device.

Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.

Using Voice Commands

E142599

Make sure to switch on your
phone's

Bluetooth®

feature

before starting the search. See

your device's manual if necessary.

Press the voice button and when
prompted say:

Action and Descrip-

tion

Voice Command

Follow the instruc-
tions on the center
display.

Pair Phone

Phone Voice Commands

E142599

Press the voice button. You can
do things like place a phone call
and access text messages.

When prompted, say a command. See the
following table for examples of
commands.

Voice Command

___ List of Commands

Help

Call ___

Dial ___

Text Messages

539

SYNC™

__ is a dynamic listing, meaning that it
could be the name of anything, such as a
contact or phone number.

Phone Controls

Use the phone buttons on your steering
wheel to answer, reject, or hang up a call.

Accessing Features through the
Phone Menu

You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings.

1.

Press the

PHONE

button to enter the

phone menu.

2. Scroll through the menu to view

contacts, text messages, and the
phone dialer.

SYNC™ APPLICATIONS AND
SERVICES

SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).

These features may require activation.
Available AppLink enabled apps vary by
market.

SYNC Mobile Apps

The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.

Note:

You must pair and connect your

smartphone to SYNC to access AppLink.

Note:

Android users need to connect the

phone to SYNC using

Bluetooth®

.

Note:

For information on available apps,

supported smartphone devices and
troubleshooting tips please visit the Ford
website.

Note:

Availability of SYNC AppLink enabled

Apps will vary by region.

Note:

Make sure you have an active account

for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.

To Access Using the SYNC Menu

Press the Mobile Apps button to access
the menu on-screen. Then select:

Action and Description

Menu

Item

Scroll through the list of
available applications and
select a particular app.

Find
Mobile
Apps

Note:

If you cannot find a compatible SYNC

AppLink app, make sure the required app is
running on the mobile device.

540

SYNC™

To Access Using Voice Commands

Press the voice button, then when prompted say:

Action and Description

Voice Command

Say the name of the application after the tone.

The app should start. When an app is running through SYNC, you

can press the voice button and speak commands specific to the

app, for example "Play Playlist Road Trip".

Mobile Applications

SYNC lists all of the currently available mobile apps.

List Applications

Searches your connected mobile device for SYNC-compatible

mobile apps.

Find Applications

Use this command to discover the available voice commands.

Help

App Permissions

App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu.

When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:

To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.

To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seatbelt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.

To allow your vehicle to provide
location information, including: GPS
and speed.

To allow the app to send push
notifications using the vehicle display
and voice capabilities while running in
a background state. Push notifications
may be particularly useful for news or
location based apps.

Note:

You only need to grant permissions

the first time you use an app with SYNC.

Note:

Ford is not responsible or liable for

any damages or loss of privacy relating to
usage of an app, or dissemination of any
vehicle data that you approve Ford to
provide to an app.

Enabling SYNC Mobile Apps

In order to enable mobile apps, SYNC
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.

541

SYNC™

Data is sent to Ford in the United States
through the connected device. The
information is encrypted and includes, for
example, the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information.
Updates may take place.

Note:

You must enable mobile apps for

each connected device the first time you
select a mobile app using the system.

Note:

Standard data rates apply. Ford is

not responsible for any additional charges
you may receive from your service provider,
when your vehicle sends or receives data
through the connected device. This includes
any additional charges incurred due to
driving in areas when roaming out of a home
network.

USING SYNC™ WITH YOUR
MEDIA PLAYER

SYNC supports digital media sources
including: iPod,

Bluetooth®

devices, and

most USB drives. SYNC also supports
audio formats, such as MP3, WMA, WAV
and ACC.

Media Sources

The

AUX

or

MEDIA

button allows you to

view and select available media sources.

Press the

AUX

or

MEDIA

button to view

your sources. Use the directional arrows
and OK button to select your source. You
can also use the steering wheel audio
controls.

Audio Voice Commands

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Press the voice button. You can
do things like play a specific song
or album, or tune to a radio

station. When prompted, say a command.
See the following table for example
commands. Not all commands may be
available on your vehicle.

Command

___ List of Commands

Help

Pause

Play

AM ___

FM ___

CD Player

Sirius Channel ___

USB

Bluetooth Audio

__ is a dynamic listing, meaning that it
could be the name of anything, such as an
artist, station, or media source.

SYNC™ TROUBLESHOOTING

Your SYNC system is easy to use. However,
should questions arise, see the tables
below.

Use your local Ford website at any time to
check your phone's compatibility, register
your account and set preferences as well
as access a customer representative via
an online chat (during certain hours).

542

SYNC™

Website(s)

Market

www.SYNCMyRide.com

North America

www.SYNCMyRide.ca

www.syncmaroute.ca

Phone Issues

Possible Solution(s)

Possible Cause(s)

Issue

Review your phone's manual

about audio adjustments.

The audio control settings

on your phone may be

affecting SYNC perform-

ance.

There is excessive back-

ground noise during a phone

call.

Try turning off the device,

resetting the device,

removing the device's

battery, then trying again.

This may be a possible

phone malfunction.

During a call, I can hear the

other person but they

cannot hear me.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

SYNC is not able to down-

load my phonebook.

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

Try pushing your phonebook

contacts to SYNC by using

the Add Contacts feature.

This may be a possible

phone malfunction.

Use the SYNCmyphone
feature available on the

website.

Try pushing your phonebook

contacts to SYNC by using

the Add Contacts feature.

This may be a limitation on

your phone's capability.

The system says Phonebook

Downloaded but the

phonebook in SYNC is

empty or missing contacts.

If the missing contacts are

stored on your SIM card, try

moving them to the device

memory.

543

SYNC™

Phone Issues

Possible Solution(s)

Possible Cause(s)

Issue

Remove any pictures or

special ring tones associ-

ated with the missing

contact.

Depending upon your phone,
you may have to grant SYNC

permission to access your

phonebook contacts. Make

sure to confirm when

prompted by your phone

during the phonebook

download.

Go to the website to review

your phone's compatibility.

This is a phone-dependent

feature.

I am having trouble

connecting my phone to

SYNC.

Try turning off the device,

resetting the device or

removing the device's

battery, then trying again.

Try deleting your device

from SYNC, deleting SYNC

from your device and trying

again.

Check the security and auto

accept and prompt always

settings relative to the SYNC

Bluetooth®

connection on

your phone.

This may be a possible

phone malfunction.

Update your device's firm-

ware.

Turn off the Auto phone-

book download setting.

544

SYNC™

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Текст

Политика конфиденциальности