Ford Edge (2022 year). Manual in english — page 17

Additional Assistance

If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:

Contact your Sales Representative or
Service Advisor at your selling or
servicing authorized dealer.

2. If your inquiry or concern remains

unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.

3. If you require assistance or clarification

on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.

In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
•

Vehicle Identification Number.

•

Your telephone number (home and
business).

•

The name of the authorized dealer and
city where located.

•

The vehicle’s current odometer reading.

In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.

Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.

IN CALIFORNIA (U.S. ONLY)

California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.

California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:

Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR

2. Four or more repair attempts are made

on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR

3. The vehicle is out of service for repair

of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).

In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:

Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126

274

Customer Assistance

You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.

275

Customer Assistance

FUSE PRECAUTIONS

WARNING:

Always disconnect the

battery before servicing high current
fuses.

WARNING:

To reduce risk of

electrical shock, always replace the
cover to the power distribution box
before reconnecting the battery or
refilling fluid reservoirs.

WARNING:

Always replace a fuse

with one that has the specified
amperage rating. Using a fuse with a
higher amperage rating can cause severe
wire damage and could start a fire.

UNDER HOOD FUSE BOX

LOCATING THE UNDER HOOD

FUSE BOX

E327062

ACCESSING THE UNDER HOOD
FUSE BOX

Accessing the Under Hood Fuse
Box - Top

E330178

Accessing the Under Hood Fuse
Box - Bottom

E145983

Release the latches on both sides of
the fuse box.

2. Raise the inboard side of the fuse box

from the cradle.

276

Fuses

3. Move the fuse box toward the center

of the engine compartment.

4. Pivot the outboard side of the fuse box

to access the bottom side.

IDENTIFYING THE FUSES IN THE UNDER HOOD FUSE BOX

Under Hood Fuse Box - Top

E190797

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Not used.

—

Starter relay.

—

Rear wiper.

15 A

Rain sensor.
Rear washer pump relay coil.

Blower motor relay.

—

277

Fuses

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Power point 3 - back of console.

20 A

Not used.

—

Powertrain control module - vehicle power 1.

20 A

Powertrain control module - vehicle power 2.

20 A

Canister vent.
Vapor blocking valve.
Heated oxygen post.

Powertrain control module relay.

—

Power point 1 - driver front.

20 A

Powertrain control module - vehicle power 4.

15 A

Powertrain control module - vehicle power 3.

15 A

All-wheel drive module relay coil.
Active grille shutters.
Active transmission warm up.
Auxiliary cooling pump.
Electric compressor bypass.
Vacuum on demand valve.
A/C compressor.

Not used.

—

Not used.

—

Run-start relay.

—

Power point 2 - console bin.

20 A

Power point 4 - luggage compartment.

20 A

Not used.

—

Run-start electronic power assist steering.

10 A

Headlamp leveling.

10 A

Not used.

—

Air conditioner clutch solenoid.

10 A

Blind spot information system.

15 A

Rear view camera.
Forward looking radar.

278

Fuses

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Voltage quality module (start/stop).
Front split view camera.
Front split view camera module.

Not used.

—

Run-start anti-lock brake system.

10 A

Run-start powertrain control module.

10 A

Not used.

—

Rear window washer pump.

10 A

Not used.

—

Not used.

—

Not used.

—

Electronic fan 1 relay.

—

A/C clutch relay.

—

Not used.

—

Not used.

—

Not used.

—

Not used.

—

Electronic fan 2 relay.

—

Electronic fan 3 relay.

—

Horn relay.

—

Steering column lock relay.

—

Fuel pump relay.

—

2nd row easy fold seat release.

10 A

Not used.

—

Not used.

—

Not used.

—

279

Fuses

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Not used.

—

Steering column lock relay power.

15 A

Not used.

—

Horn.

20 A

Not used.

—

Not used.

—

Not used.

—

Brake on-off switch.

10 A

Alternator sensor.

10 A

Not used.

–

280

Fuses

Under Hood Fuse Box - Bottom

E190798

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Not used.

—

Not used.

—

Fuel pump feed.

30 A

Electronic fan 3.

40 A

Electronic fan 1.

40 A

Not used.

—

Body control module 1.

50 A

Electronic fan 2.

25 A

281

Fuses

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Not used.

—

Front heated seat.

20 A

Not used (spare).

15 A

Body control module 2.

50 A

Heated rear window.

40 A

Anti-lock brake system valves.

30 A

Passenger seat.

30 A

Not used.

—

Not used.

—

Rear heated seats.

20 A

Driver seat module.

30 A

Driver seat power.

Wiper motor 1.

25 A

Power liftgate module.

30 A

Climate control seat module.

30 A

Trailer lighting module.

40 A

Blower motor.

40 A

Wiper motor 2.

25 A

110 V inverter.

40 A

Not used.

–

Not used.

—

Starter motor solenoid.

30 A

Not used.

—

Anti-lock brake system pump.

60 A

282

Fuses

BODY CONTROL MODULE
FUSE BOX

LOCATING THE BODY CONTROL
MODULE FUSE BOX

E331712

ACCESSING THE BODY CONTROL
MODULE FUSE BOX

To access the fuses in the body control
module fuse box, contact an authorized
dealer.

283

Fuses

IDENTIFYING THE FUSES IN THE BODY CONTROL MODULE FUSE BOX

E145984

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Not used.

–

Delayed accessory - power inverter logic, moonroof logic and
driver window switch power.

10 A

Memory seats.

7.5 A

Lumbar.
Wireless accessory charging.

Subwoofer amplifier.

20 A

Not used.

–

Not used (spare).

10 A

Gearshift module.

10 A

Power liftgate module.

5 A

Hands free liftgate module.
Embedded modem.

Keypad.

5 A

284

Fuses

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Not used.

–

Not used.

–

Climate control module.

7.5 A

Enhanced central gateway module.

Instrument cluster.

7.5 A

Steering column control module.

Not used (spare).

15 A

SYNC module.

15 A

Not used.

–

Headlamp control module.

7.5 A

Not used (spare).

7.5 A

Not used (spare).

5 A

Push button ignition switch.

5 A

In-vehicle temperature and humidity sensor.

5 A

Not used (spare).

5 A

Driver door window and mirror.

30 A

Driver door module.
Driver door lock indicator.
Driver lock switch illumination.

Moonroof.

30 A

Amplifier.

20 A

Front passenger door window and mirror.

30 A

Front passenger door module.
Front passenger lock indicator.
Front passenger switch illumination.

Not used (spare).

30 A

Not used (spare).

30 A

Enhanced central gateway power - OBD connector.

15 A

Not used (spare).

5 A

285

Fuses

Protected Component

Fuse

Rating

Fuse or

Relay

Number

Radio transceiver module.

10 A

Multi-function display.
Integrated control panel.

Radio.

20 A

Not used.

–

Run-start bus (fuse 17, 18, 21, 22, 35, 36, 37, circuit breaker 38).

30 A

Passenger airbag deactivation indicator.

5 A

Rear heated seat module.

15 A

Heated steering wheel.

20 A

Auto-dimming interior mirror.
Automatic high beam and lane departure mirror module.

Circuit breaker.

30 A

Right-hand rear window power.
Left-hand rear window power.

IDENTIFYING FUSE TYPES

E267379

Micro 2.

Micro 3.

Maxi.

Mini.

M Case.

J Case.

J Case Low Profile.

Slotted M Case.

FUSES – TROUBLESHOOTING

FUSES – FREQUENTLY ASKED
QUESTIONS

When do I need to check a fuse?

If electrical components in the vehicle
are not working.

When do I need to replace a fuse?

If a fuse has blown.

How do I identify a blown fuse?

You can identify a blown fuse by a
broken wire within the fuse.

286

Fuses

MAINTENANCE PRECAUTIONS

Service your vehicle regularly to help
maintain its roadworthiness and resale
value. There is a large network of
authorized dealers that are there to help
you with their professional servicing
expertise. We believe that their specially
trained technicians are best qualified to
service your vehicle properly and expertly.
They are supported by a wide range of
highly specialized tools developed
specifically for servicing your vehicle.

If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which
parts and services are covered.

Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. See

Capacities and

Specifications

(page 345).

•

Do not work on a hot engine.

•

Make sure that nothing gets caught in
moving parts.

•

Do not work on a vehicle with the
engine running in an enclosed space,
unless you are sure you have enough
ventilation.

•

Keep all open flames and other burning
material, such as cigarettes, away from
the battery and all fuel related parts.