Ford Fusion Hybrid / Fusion Energi (2018 year). Manual — part 92

E208626

You can make the following adjustments
using the information display SYNC 3
screen:

Information

Option

Information for current audio playing.

Audio

Select source.

View current road and speed limit (if information is available).

Naviga-
tion

View current route, next turn, time to your destination (depending on cluster
level), distance to destination (depending on cluster level), and ability to
cancel route.

If you do not have an active navigation route programed, the compass is
shown.

If you are not on a call, a call can be made by selecting: *

Phone

Information

Option

Missed calls

Outgoing calls

Incoming calls

All calls

Quick
dial

If you are on a call, the call information is displayed on the information display.

If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.

* Depending on your vehicle options, all of these choices may not display.

Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.

The selection menu expands and different
options appear.
•

Press the up and down arrows to scroll
through the modes.

•

Press the right arrow to enter the mode,
use the left arrow to exit the mode.

•

Press the up and down arrows to make
adjustments within the chosen mode.

•

Press OK to confirm your selection.

Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west).

Using the Steering Wheel Controls

Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.

VOL: Control the volume of audio output.

Mute: Mute the audio output.

Voice: Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.

SEEK NEXT:
•

While in radio mode, press to seek
between memory presets.

•

While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.

SEEK PREVIOUS:
•

While in radio mode, press to seek
between memory presets.

•

While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.

PHONE ACCEPT: Press to answer a call
or switch between calls.

PHONE REJECT: Press to end a call or
reject an incoming call.

Note: On some models, SEEK NEXT may
be combined with PHONE REJECT and
SEEK PREVIOUS may be combined with
PHONE ACCEPT.

M:Touch the control repeatedly to switch
between media sources (modes).

See Steering Wheel (page 70).

Using Your Bezel Controls

Depending on your vehicle and option
package, you may also have these controls
on your instrument panel:

•

Power: Switch the audio system on
and off.

•

VOL: Control the volume of playing
audio.

•

Seek and Tune: se as you normally
would in audio modes.

•

Eject: Eject a CD from the audio
system.

•

SOURCE or MEDIA: Press repeatedly
to advance through available media
modes.

•

SOUND: Press to access the Sound
menu where you can adjust sound and
other audio settings.

•

1-6: Press and hold to store or press to
select an AM, FM or SIRIUS memory
preset. See Audio System (page 314).

•

DISP: Switch the display on or off. You
can also touch the screen to switch the
display back on.

•

Temperature, fan and climate
control buttons: Control the
temperature, fan speed or settings of
the climate control system. See
Climate Control (page 119).

911 Assist

WARNINGS

Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay

response time, potentially increasing the
risk of serious injury or death after a crash.

Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services

immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional.

WARNINGS

Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged

in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly.

Note: The SYNC 911 Assist feature must be
set on before the incident.

Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.

Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.

Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.

Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.

If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, by visiting:

Website

www.owner.ford.com
www.syncmyride.ca

Website

www.syncmaroute.ca

Important information about airbag
deployment and the fuel pump shut-off
See Supplementary Restraints System
(page 41). See Roadside Emergencies
(page 227).

To switch 911 Assist on and off please view
the settings information. See Settings
(page 437).

To make sure that 911 Assist works
correctly:
•

SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.

•

The 911 Assist feature must be set on
before the incident.

•

You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.

•

A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.

•

A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.

•

The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.

In the Event of a Crash

Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.

Before making the call:
•

SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.

•

SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."

If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.

911 Assist May Not Work If

•

Your cellular phone or 911 Assist
hardware sustains damage in a crash.

•

The vehicle's battery or the SYNC
system has no power.

•

The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.

911 Assist Privacy Notice

When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.