Chery Tiggo T11 LHD. Manual — part 101

Chery International Introduction

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1

93# gasoline for fuel

Yes □

No □

2

Proper use in running-in period

Yes □

No □

3

Use of lights

Yes □

No □

4

Meaning of warning light

Yes □

No □

5

Proper maintenance time and mileage

Yes □

No □

6

Maintenance items in winter and summer

Yes □

No □

7

Proper understanding on cooling system and use of coolant

Yes □

No □

8

Proper use of air-conditioner

Yes □

No □

9

Precautions when starting the vehicle

Yes □

No □

10

Proper use of audio devices

Yes □

No □

Signature of seller: Date: Signature of owner: Date:

Chery International Introduction

"One-to-one" consulting service card
Owner's name: ____ _

Date of purchasing: _______

Sales and service unit:

Model:

VIN:

The following items shall be confirmed by the

owner:

1.

Confirmation of matters of concern when delivery (“√”

for yes and “×” for no)

□

Basic methods of application has been introduced,

vehicle has been inspected face to face when delivery

□

Warranty service regulation has been clarified

□

Notices of driving have been clarified

□

The significance of regular maintenance as well as

maintenance time/ mileage intervals has been clarified

□

The significance of accepting maintenance /service in

Chery Authorized Service Station has been

acknowledged.

□

"Maintenance Manual" and "Instruction Manual" have

been delivered, and reminded the owner to read

carefully

□

Usage and function of Chery Company's customer

service hot line have been acknowledged

2.

Introduction of “one-to-one” consulting service mode ("√"

for yes and "×" for no)

□

Always contact your service consultant if the owner has

any problem or requirement, while not someone else

□

The service consultant is the only person who is

designated by the service station to communicate with

the owner

□

"One-to-one ": only one service consultant shoulders the

responsibility of one owner

□

If not satisfied, owner can select another service

consultant

3.

Introduction of service consultant's main work

（"√" for

yes and "×" for no

）

□

Service and reception of repair and maintenance

requirement □ Accept complaints

□

Regular maintenance reminding and return visit

□

Consulting and solutions for repair/maintenance

□

Regular greeting return visit

□

Repair/maintenance reservation accepting

□

Service activities reminding and return visit

□

Annual review reminding/accepting

□

Significant festivals greeting

□

Miscellaneous items handling of owner's requirement

4.

Establishment of “one-to-one" consulting service relation

Signature of owner / date:

Signature of service consultant/ date:

Business card of service consultant

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