Chery Tiggo T11 LHD. Manual — part 102

"One-to-one" consulting service card
Owner's name: ____ _

Date of purchasing: _______

Sales and service unit:

Model:

VIN:

The following items shall be confirmed by the

owner:

2.

Confirmation of matters of concern when delivery (“√”

for yes and “×” for no)

□

Basic methods of application has been introduced,

vehicle has been inspected face to face when delivery

□

Warranty service regulation has been clarified

□

Notices of driving have been clarified

□

The significance of regular maintenance as well as

maintenance time/ mileage intervals has been clarified

□

The significance of accepting maintenance /service in

Chery Authorized Service Station has been

acknowledged.

□

"Maintenance Manual" and "Instruction Manual" have

been delivered, and reminded the owner to read

carefully

□

Usage and function of Chery Company's customer

service hot line have been acknowledged

5.

Introduction of “one-to-one” consulting service mode ("√"

for yes and "×" for no)

□

Always contact your service consultant if the owner has

any problem or requirement, while not someone else

□

The service consultant is the only person who is

designated by the service station to communicate with

the owner

□

"One-to-one ": only one service consultant shoulders the

responsibility of one owner

□

If not satisfied, owner can select another service

consultant

6.

Introduction of service consultant's main work

（"√" for

yes and "×" for no

）

□

Service and reception of repair and maintenance

requirement □ Accept complaints

□

Regular maintenance reminding and return visit

□

Consulting and solutions for repair/maintenance

□

Regular greeting return visit

□

Repair/maintenance reservation accepting

□

Service activities reminding and return visit

□

Annual review reminding/accepting

□

Significant festivals greeting

□

Miscellaneous items handling of owner's requirement

7.

Establishment of “one-to-one" consulting service relation

Signature of owner / date:

Signature of service consultant/ date:

Business card of service consultant

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Description of common symbols on vehicle

Symbol

Definition

Symbol

Definition

Symbol

Definition

Front

and rear

electric window

Please refer to the
owner manual

Parking lamp

Rear window switch
prohibiting

Safety warning

Audible alarm

Rear fog lamp

Electric seat

Fuel

Front fog lamp

Cigarette lighter

Passive anti-theft

Symbol

Definition

Symbol

Definition

Symbol

Definition

A/C

Air-conditioning
system

Braking system

Central lock

ABS

Seat belt ready

Interior light

Diode

Hazard warning
flasher

Horn

Cooling fan of
engine

Positive pole of
power supply

No smoking

Headlamp switch

Airbag

Indication lamp of
anti-slide