Lexus RX450h L (2022 year). Manual in english — page 7

122

3-2. Opening, closing and locking the doors

NOTICE

Back door spindles

The power back door is equipped with
spindles

that hold the power back

door in place.
Observe the following precautions.
Failure to do so may cause damage to
the back door spindle

, resulting in

malfunction.

Do not attach any foreign objects, such

as stickers, plastic sheets, or adhesives

to the spindle rod.

Do not attach any accessories other

than genuine Lexus parts to the power

back door.

Do not place your hand on the spindle

or apply lateral forces to it.

To prevent back door closer malfunc-

tion

Do not apply excessive force to the

power back door while the back door

closer is operating. Applying excessive

force may cause the back door closer

to malfunction.

If the power back door is opened and

closed repeatedly in a short amount of

time, the back door closer may stop

operating. In this case, manually open

the power back door once and wait for

a while before attempting to close it

again.

A

A

To prevent malfunction of the power

back door

Make sure that there is no ice between

the power back door and frame that

would prevent movement of the power

back door. Operating the power back

door when excessive load is present

on the power back door may cause a

malfunction.

Do not apply excessive force to the

power back door while the power

back door is operating.

Take care not to damage the sensors

installed on the right and left edges of

the power back door (

P.119) with a

knife or other sharp object. If a sensor

is disconnected, the power back door

will not close automatically.

Close & lock function/Hands free

close & lock function

When closing the power back door using

the close & lock function/hands free

close & lock function, a different buzzer

than the normal one will sound before

the operation begins.

To check that the operation has started

correctly, check that a different buzzer

than the normal one has sounded.

Additionally, when the power back door

is fully closed and locked, operation sig-

nals will indicate that all of the doors have

been locked.

Before leaving the vehicle, make sure

that the operational signals have oper-

ated and that all of the doors are locked.

Hands Free Power Back Door pre-

cautions (if equipped)

The kick sensor is located behind lower

center part of the rear bumper. Observe

the following to ensure that the Hands

Free Power Back Door function operates

properly:

123

3-2. Opening, closing and locking the doors

3

Be

fore
dri
ving

The power back door system can be
enabled/disabled on the multi-informa-
tion display. (

P.88)

1

Press

or

of the meter con-

trol switches and select

.

2

Press

or

of the meter con-

trol switches, select the “Vehicle
Settings” and then press

.

3

Press

or

of the meter con-

trol switches, select

and

then press

.

4

Press

or

of the meter con-

trol switches, and then select
“PBD”.

5

ON and OFF will be switched over
with presses of

on the meter

control switches.

When OFF is selected and the operations
of the power back door is made to stop
from the

of multi-information display,

unless it is set to ON, the operation of the
power back door will not return. (No
return in the power switch operation)

NOTICE

Keep the lower center part of the rear

bumper clean at all times.

If the lower center part of the rear

bumper is dirty or covered with snow, the

Hands Free Power Back Door may not

operate. In this situation, clean off the dirt

or snow, move the vehicle from the cur-

rent position and then check if the Hands

Free Power Back Door operates. If it

does not operate, have the vehicle

inspected by your Lexus dealer.

Do not apply coatings that have a rain

clearing (hydrophilic) effect, or other

coatings, to the lower center part of

the rear bumper.

Do not park the vehicle near objects

that may move and contact the lower

center part of the rear bumper, such as

grass or trees.

If the vehicle has been parked for a while

near objects that may move and contact

the lower center part of the rear bumper,

such as grass or trees, the Hands Free

Power Back Door may not operate. In

this situation, move the vehicle from the

current position and then check if the

Hands Free Power Back Door operates.

If it does not operate, have the vehicle

inspected by your Lexus dealer.

Do not subject the rear bumper or its

surrounding area to a strong impact.

If the rear bumper or its surrounding area

has been subjected to a strong impact,

the Hands Free Power Back Door may

not operate properly.
If the Hands Free Power Back Door does

not operate in the following situations,

have the vehicle inspected by your Lexus

dealer.
• The kick sensor or its surrounding area

has been subjected to a strong impact.

• The lower center part of the rear

bumper is scratched or damaged.

Do not disassemble the rear bumper.

Do not attach stickers to the rear

bumper.

Do not paint the rear bumper.

If a bicycle carrier or similar heavy

object is attached to the power back

door, disable the Hands Free Power

Back Door (kick sensor).

Canceling the power back door
system

124

3-2. Opening, closing and locking the doors

The Hands Free Power Back Door
(kick sensor) can be enabled/disabled
on the multi-information display.
(

P.88)

1

Press

or

of the meter con-

trol switches and select

.

2

Press

or

of the meter con-

trol switches, select the “Vehicle
Settings” and then press

.

3

Press

or

of the meter con-

trol switches, select

and

then press

.

4

Press

or

of the meter con-

trol switches, and then select “Kick
Sensor”.

5

ON and OFF will be switched over
with presses of

on the meter

control switches.

When OFF is selected and the operations
of the Hands Free Power Back Door is
made to stop from the

of multi-infor-

mation display, unless it is set to ON, the
operation of the Hands Free Power Back
Door will not return. (No return in the
power switch operation)

The open position of the power back-
door can be adjusted.

1

Stop the power back door at the
desired position. (

P.115)

2

Press and hold the

switch on

the lower part of the power back
door for 2 seconds.

When setting is complete, a buzzer
will sound 4 times.

The next time the power back door
is opened, it will stop at that position.

Returning the power back door opening

position to the default setting

Press and hold the

switch on the

lower part of the power back door for 7

seconds.
A buzzer will sound twice. The next time
the power back door is opened, it will open
to the default position.

Customization

The opening position can be set with the

navigation system or multimedia system.
Priority for the stop position is given to the
last position set by either the

switch,

navigation system or multimedia system.
(Customizable features:

P.472)

Canceling the Hands Free
Power Back Door (if equipped)

Adjusting the open position of
the power back door

125

3-2. Opening, closing and locking the doors

3

Be

fore
dri
ving

Antenna location

Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage compart-
ment

Effective range (areas within which the

electronic key is detected)

When locking or unlocking the doors

The system can be operated when the
electronic key is within about 2.3 ft. (0.7 m)
of an outside door handle. (Only the doors
detecting the key can be operated.)

When starting the hybrid system or
changing power switch modes

The system can be operated when the
electronic key is inside the vehicle.

Alarms and warning messages

An alarm sounds and warning messages

are displayed on the multi-information dis-

play to protect against unexpected acci-

dents or theft of the vehicle resulting from

erroneous operation. When a warning mes-

sage is displayed, take appropriate mea-

sures based on the displayed message.

(

P.420)

When only an alarm sounds, circumstances

and correction procedures are as follows.

When an exterior alarm sounds once for

5 seconds

When an interior alarm sounds continu-

ously

Smart access system with
push-button start

The following operations can be
performed simply by carrying the
electronic key on your person, for
example in your pocket. The driver
should always carry the electronic
key.

Locks and unlocks the doors
(

P.109)

Locks and unlocks the back door
(

P.114)

Starts and stops the hybrid system
(

P.182)

A
B
C

Situation

Correction

procedure

An attempt was made to
lock the vehicle while a
door was open.

Close all of the
doors and lock
the doors
again.

A

B

126

3-2. Opening, closing and locking the doors

If “Key Left inside Vehicle” is shown on

the multi-information display

An attempt was made to lock the doors

using the smart access system with

push-button start while the electronic key

was still inside the vehicle. Retrieve the elec-

tronic key from the vehicle and lock the

doors again.

Battery-saving function

The battery-saving function will be acti-

vated in order to prevent the electronic key

battery and the 12-volt battery from being

discharged while the vehicle is not in opera-

tion for a long time.

In the following situations, the smart

access system with push-button start may

take some time to unlock the doors.

• The electronic key has been left in an

area of approximately 6 ft. (2 m) of the

outside of the vehicle for 10 minutes or

longer.

• The smart access system with push-but-

ton start has not been used for 5 days or

longer.

If the smart access system with push-but-

ton start has not been used for 14 days or

longer, the doors cannot be unlocked at

any doors except the driver’s door. In this

case, take hold of the driver’s door han-

dle, or use the wireless remote control or

the mechanical key, to unlock the doors.

Turning an electronic key to bat-

tery-saving mode

When battery-saving mode is set, battery

depletion is minimized by stopping the elec-

tronic key from receiving radio waves.

Press

twice while pressing and holding

. Confirm that the electronic key indica-

tor flashes 4 times.
While the battery-saving mode is set, the

smart access system with push-button start

cannot be used. To cancel the function,

press any of the electronic key buttons.

Conditions affecting operation

The smart access system with push-button

start, wireless remote control and immobi-

lizer system use weak radio waves. In the

following situations, the communication

between the electronic key and the vehicle

may be affected, preventing the smart

access system with push-button start, wire-

less remote control and immobilizer system

from operating properly. (Ways of coping:

P.439)

When the electronic key battery is

depleted

Near a TV tower, electric power plant,

gas station, radio station, large display,

airport or other facility that generates

strong radio waves or electrical noise

When the electronic key is in contact

with, or is covered by the following metal-

lic objects

• Cards to which aluminum foil is attached

• Cigarette boxes that have aluminum foil

inside

• Metallic wallets or bags

• Coins

• Hand warmers made of metal

• Media such as CDs and DVDs

When other wireless keys (that emit radio

waves) are being used nearby

When carrying the electronic key

together with the following devices that

emit radio waves

• Portable radio, cellular phone, cordless

phone or other wireless communication

Situation

Correction

procedure

The power switch was
turned to ACCESSORY
mode while the driver’s
door was open (The
driver’s door was opened
when the power switch
was in ACCESSORY
mode).

Turn the power
switch off and
close the
driver’s door.

127

3-2. Opening, closing and locking the doors

3

Be

fore
dri
ving

devices

• Another vehicle’s electronic key, another

electronic key of your vehicle, or a wire-

less key that emits radio waves

• Personal computers or personal digital

assistants (PDAs)

• Digital audio players

• Portable game systems

If window tint with a metallic content or

metallic objects are attached to the rear

window

When the electronic key is placed near a

battery charger or electronic devices

When the vehicle is parked in a pay park-

ing spot where radio waves are emitted

Note for the entry function

Even when the electronic key is within the

effective range (detection areas), the sys-

tem may not operate properly in the fol-

lowing cases:

• The electronic key is too close to the win-

dow or outside door handle, near the

ground, or in a high place when the doors

are locked or unlocked.

• The electronic key is near the ground or

in a high place, or too close to the rear

bumper center when the back door is

opened.

• The electronic key is on the instrument

panel, luggage compartment, floor, or in

the door pockets or glove box when the

hybrid system is started or power switch

modes are changed.

Do not leave the electronic key on top of

the instrument panel or near the door

pockets when exiting the vehicle.

Depending on the radio wave reception

conditions, it may be detected by the

antenna outside the cabin and the door

will become lockable from the outside,

possibly trapping the electronic key

inside the vehicle.

As long as the electronic key is within the

effective range, the doors may be locked

or unlocked by anyone.

Even if the electronic key is not inside the

vehicle, it may be possible to start the

hybrid system if the electronic key is near

the window.

The doors may unlock if a large amount

of water splashes on the door handle,

such as in the rain or in a car wash when

the electronic key is within the effective

range. (The door will automatically be

locked after approximately 60 seconds if

the doors are not opened and closed.)

If the wireless remote control is used to

lock the doors when the electronic key is

near the vehicle, there is a possibility that

the door may not be unlocked by the

entry function. (Use the wireless remote

control to unlock the doors.)

Touching the door lock sensor while

wearing gloves may delay or prevent lock

operation. Remove the gloves and touch

the lock sensor again.

When the lock operation is performed

using the lock sensor, recognition signals

will be shown up to two consecutive

times. After this, no recognition signals

will be given.

If the door handle becomes wet while the

electronic key is within the effective

range, the door may lock and unlock

repeatedly. In that case, follow the follow-

ing correction procedures to wash the

vehicle:

• Place the electronic key in a location 6 ft.

(2 m) or more away from the vehicle.

(Take care to ensure that the key is not

stolen.)

• Set the electronic key to battery-saving

mode to disable the smart access system

with push-button start. (

P.126)

If the electronic key is inside the vehicle

and a door handle becomes wet during a

car wash, a message may be shown on

the multi-information display and a

buzzer will sound outside the vehicle. To

turn off the alarm, lock all the doors.

The lock sensor may not work properly if

it comes into contact with ice, snow, mud,

etc. Clean the lock sensor and attempt to

operate it again.

A sudden approach to the effective

range or door handle may prevent the

doors from being unlocked. In this case,

return the door handle to the original

position and check that the doors unlock

before pulling the door handle again.

If there is another electronic key in the

128

3-2. Opening, closing and locking the doors

detection area, it may take slightly longer

to unlock the doors after the door handle

is gripped.

Fingernails may scrape against the door

during operation of the door handle. Be

careful not to injure fingernails or dam-

age the surface of the door.

When the vehicle is not driven for

extended periods

To prevent theft of the vehicle, do not

leave the electronic key within 6 ft. (2 m)

of the vehicle.

The smart access system with push-but-

ton start can be deactivated in advance.

Setting the electronic key to battery-sav-

ing mode helps to reduce key battery

depletion. (

P.126)

To operate the system properly

Make sure to carry the electronic key when

operating the system. Do not get the elec-

tronic key too close to the vehicle when

operating the system from the outside of the

vehicle.
Depending on the position and holding

condition of the electronic key, the key may

not be detected correctly and the system

may not operate properly. (The alarm may

go off accidentally, or the door lock preven-

tion may not operate.)

If the smart access system with

push-button start does not operate

properly

If the doors cannot be locked or unlocked

and the back door cannot be opened,

perform the following.

• Bring the electronic key close to the door

handle and perform a lock or unlock

operation.

• Bring the electronic key close to the but-

ton on the back door (

P.114) and press

the button.

• Use the wireless remote control.
If the doors cannot be locked or unlocked

by perform the above, use the mechanical

key. (

P.439) However, if the mechanical

key is used while the alarm system is set, the

warning will sound. (

P.74)

If the hybrid system cannot be started,

refer to

P.440

Customization

Some functions can be customized.

(

P.472)

If the smart access system with

push-button start has been deactivated

in a customized setting

Locking and unlocking the doors: Use

the wireless remote control or mechani-

cal key. (

P.109, 114, 439)

Starting the hybrid system and changing

power switch modes:

P.440

Stopping the hybrid system:

P.184

WARNING

Caution regarding interference with

electronic devices

People with implantable cardiac pace-

makers, cardiac resynchronization

therapy-pacemakers or implantable

cardioverter defibrillators should keep

away from the smart access system

with push-button start antennas.

(

P.125)

The radio waves may affect the opera-

tion of such devices. If necessary, the

entry function can be disabled. Ask

your Lexus dealer for details, such as

the frequency of radio waves and tim-

ing of the emitted radio waves. Then,

consult your doctor to see if you

should disable the entry function.

Users of any electrical medical device

other than implantable cardiac pace-

makers, cardiac resynchronization

therapy-pacemakers or implantable

cardioverter defibrillators should con-

sult the manufacturer of the device for

information about its operation under

the influence of radio waves.

Radio waves could have unexpected

effects on the operation of such medi-

cal devices.

Ask your Lexus dealer for details on dis-

abling the entry function.

129

3-3. Adjusting the seats

3

Be

fore
dri
ving

3-3.Adjusting the seats

Seat position adjustment switch
Seat cushion (front) angle adjust-
ment switch
Vertical height adjustment switch
Seatback angle adjustment switch
Lumbar support firmness adjust-
ment switch
Lumbar support height adjustment
switch (if equipped)
Seat cushion length adjustment
switch (if equipped)

Power easy access system

The driver’s seat (on some models) and

steering wheel move in accordance with

power switch mode and the driver’s seat

belt condition. (

P.140)

Front seats

WARNING

When adjusting the seat position

Take care when adjusting the seat

position to ensure that other passen-

gers are not injured by the moving

seat.

Do not put your hands under the seat

or near the moving parts to avoid

injury. Fingers or hands may become

jammed in the seat mechanism.

Make sure to leave enough space

around the feet so they do not get

stuck.

Seat adjustment

To reduce the risk of sliding under the lap

belt during a collision, do not recline the

seat more than necessary.

If the seat is too reclined, the lap belt may

slide past the hips and apply restraint

forces directly to the abdomen, or your

neck may contact the shoulder belt,

increasing the risk of death or serious

injury in the event of an accident.

Adjustments should not be made while

driving as the seat may unexpectedly

move and cause the driver to lose control

of the vehicle.

Adjustment procedure

A
B

C
D

E

F

G

130

3-3. Adjusting the seats

Rear seats

WARNING

When a rear seatback is folded

Observe the following precautions.

Failure to do so may result in death or

serious injury.

Do not fold down the rear seatbacks

while driving.

Stop the vehicle on level ground, apply

the parking brake and shift the shift

lever to P.

Do not allow anyone to sit on a folded

rear seatback or in the luggage com-

partment while driving.

Do not allow children to enter the lug-

gage compartment.

When operating the rear seatback

Observe the following precautions.

Failure to do so may result in death or

serious injury.

Make sure that passengers are clear of

the rear seatback before operating it.

To prevent hands and other body parts

from being caught, keep them away

from the gaps in the seats and the mov-

ing parts of the seats when operating a

rear seatback.

Power seat: Do not let children oper-

ate the rear seatback. Other passen-

gers may get caught in the seat.

Power seat: Make sure that all passen-

gers are clear of a seat before folding

it. Do not let passengers sit in the seat

while it is being folded.

Seat adjustment

Second-row seats: To reduce the risk of

sliding under the lap belt during a colli-

sion, do not recline the seat more than

necessary.
If the seat is reclined excessively, the lap

belt may slide past the hips and apply

restraint forces directly to the abdomen,

or your neck may contact the shoulder

belt, increasing the risk of death or seri-

ous injury in the event of an accident.

After adjusting the rear seats

Observe the following precautions.

Failure to do so may result in death or

serious injury.

Make sure that the rear seatback is

securely locked in position by lightly

pushing it back and forth.

Check that the seat belts are not

twisted or caught between or behind

in the rear seatback.

Arrange the seat belts in the proper

positions for ready use.

Jam protection function (power seat)

Observe the following precautions.

Failure to do so may result in death or

serious injury.

Never use any part of your body to

intentionally activate the jam protec-

tion function.

The jam protection function may not

operate if something is caught just

before the fully folded position. Be

careful so that fingers, etc. do not get

caught.

The jam protection function may not

operate depending on the shape or

position of the obstruction. Be careful

so that fingers, etc. do not get caught.

131

3-3. Adjusting the seats

3

Be

fore
dri
ving

Manual seat

Seatback angle adjustment lever
Seat position adjustment lever

NOTICE

Before folding a rear seat seatback

Second-row seats: Make sure to stow

the center seat seat belt buckle and

armrest before folding the second-row

seat seatbacks. (

P.337)

Third-row seats: Make sure that the

third-row seats and trays are free of

obstructions before folding the seat-

backs. Otherwise the seat or tray may

be damaged.

Adjustment procedure (RX450h)

A
B

132

3-3. Adjusting the seats

Power seat

Seatback angle adjustment switch
Seat position adjustment lever

The rear seatbacks can be adjusted

when (power seat)

When the rear seatback is in a position
within the range

shown in the illustra-

tion, the rear seat operation switch (rear

seat) can be used to adjust the rear seat-

back.

is where the rear seatback is at its most

upright position.

Fully reclining the rear seatback (power

seat)

Operate the rear seat operation switch

(rear seat) to recline the rear seatback and

stop it partway. To set the rear seatback to

the rearmost position, press the button

again.

A
B

A

B

133

3-3. Adjusting the seats

3

Be

fore
dri
ving

Second-row seats

Seatback angle adjustment lever
Seat position adjustment lever
Seatback folding lever

Third-row seats

Right seat fold switch (

P.138)

Right seat return switch (

P.139)

Left seat fold switch (

P.138)

Left seat return switch (

P.139)

Adjustment procedure (RX450hL)

A
B
C

A
B
C
D

134

3-3. Adjusting the seats

Before folding the rear seatbacks

1

Stow the center seat seat belt
buckle.

2

Lower the rear seat head restraints
to the lowest position. (

P.143)

Folding the rear seatbacks (manual
seat)

Using the seatback angle adjust-
ment lever

Pull the lever and fold the rear seat-
back.

Using the lever in the luggage com-
partment

Pull the lever and fold the rear seat-
back.

Folding the rear seatbacks (power
seat)

Press and hold the fold switch until the
rear seatback begins to operate.

A buzzer will sound and then the operation
will start. When the operation is com-
pleted, the buzzer will sound again.
To stop the operation partway, press either
side of the switch for the operating seat.
Any rear seat operation switch for the
operating seat, regardless of location, can
be used to stop the operation. (A buzzer
may sound depending on the position that
the rear seatback is stopped.)

Using the seatback angle adjust-
ment switch

If the rear seatback is reclined, adjust it
to the most upright position and then
press the switch again.

Using the switch in the luggage
compartment

Folding the second-row seat
seatbacks (RX450h)

135

3-3. Adjusting the seats

3

Be

fore
dri
ving

Returning the rear seatbacks
(manual seat)

1

Lift the rear seatback until it locks in
position.

2

Check that the plate of the seat belt
is on the front side of the seatback.

Returning the rear seatbacks
(power seat)

1

Press and hold the return switch
until the rear seatback begins to
operate.

A buzzer will sound and then the operation

will start. When the operation is com-

pleted, the buzzer will sound twice again.
To stop the operation partway, press either

side of the switch for the operating seat.

Any rear seat operation switch for the

operating seat, regardless of location, can

be used to stop the operation. (A buzzer

may sound depending on the position that

the rear seatback is stopped.)

Using the seatback angle adjust-
ment switch

Using the switch in the luggage
compartment

2

Check that the plate of the seat belt
is on the front side of the seatback.

Folding the rear center seatback
only

Pull the lock release lever on the back
side of the seatback and fold the center
seatback.

To return the rear center seatback to its
original position, lift it until it locks in posi-

136

3-3. Adjusting the seats

tion.

Power switch mode conditions under

which the rear seatbacks can be folded

down or raised (power seat)

The rear seatbacks can be folded down or

raised when the power switch is in either of

the following modes:

When the power switch is turned off or in

ACCESSORY mode

When the power switch is in ON mode

and any of the following conditions are

met:

• The parking brake is engaged.

• The brake pedal is depressed.

• The shift lever is in P.

The rear seatbacks can be folded down

when (power seat)

When all of the following conditions are

met, a rear seat operation switch can be

used to fold down the rear seatback:

When using the rear seat operation

switch (rear seat): The rear seatback is in
a position within the range

shown in

the illustration with the rear door nearest
to the seat to be operated open (

is

where the rear seatback is at its most

upright position)

When using the rear seat operation

switch (luggage compartment): The rear

seatback is in a position within the range

shown in the illustration with the back

door open

The other seat operation switch for the

seat to be operated is not being pressed.

The rear seatbacks can be raised when

(power seat)

When all of the following conditions are

met, a rear seat operation switch can be

used to return the rear seatback:

When using the rear seat operation

switch (rear seat): The rear seatback is in
a position within the range

shown in

the illustration with the back door open
(

is where the rear seatback is at its

most upright position)

When using the rear seat operation

switch (rear seat): The rear door nearest

to the seat to be operated is open

The other seat operation switch for the

seat to be operated is not being pressed.

Precautions for power seats (if

equipped)

If a seat cover or seat cushion is used on a

power seat, the power seat may not operate

properly.

Before folding the seatback of a power seat,

make sure that the seat and area around the

seat is free of obstructions which may inter-

fere the operation.

Rear seatback jam protection function

(power seat)

When folding or returning the seatback of a

power seat, if an object is detected between

the seatback and seat cushion or behind the

seatback, the seatback may stop or move in

the opposite direction slightly.

A

C

B

A

B

137

3-3. Adjusting the seats

3

Be

fore
dri
ving

A buzzer will sound continuously when the

seatback stops and intermittently when

moving in the opposite direction.

Before folding the second-row seat
seatbacks

1

To prevent the seat belt from being
damaged, hook it to the seat belt
hanger.

2

Stow the center seat seat belt
buckle.

3

Lower the second-row seat head
restraints to the lowest position.
(

P.143)

Folding the second-row seat seat-
backs

1

Pull the seatback angle adjustment
lever and tilt the seatback forward.

2

Pull the seatback folding lever and
fold the seatback.

Returning the second-row seat
seatbacks

Lift the second-row seat seatback until
it locks in position.

Remove the secured seat belts from the
seat belt hangers.

Before moving the second-row
seat

To prevent the seat belt from being
damaged, hook it to the seat belt
hanger.

Folding the second-row seat
seatbacks (RX450hL)

Moving the second-row seat for
third-row seat access
(RX450hL)

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Текст

Политика конфиденциальности